Daily cleaning, installation of cabin HEPA filters
|August||Best time to beat the crowds with an average 3% drop in price.|
|December||Most popular time to fly with an average 6% increase in price.|
Average price round-trip
|$292||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
Frontier, American Airlines and Qatar Airways have all waived their change and cancellation fees on flights from Florida to Omaha. Confirm policies on booking site.
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Scores according to KAYAK customer reviews
Pros: "Entertainment was up to date."
Cons: "Seats did not match seat map"
Pros: "Comfort ability to board earlier and being able to relax in Sky Club with good choice of refreshments. Staff on plane were very attentive as responded quickly to requests. Check in was much quicker than previously and staff were very friendly. I like being able to get boarding passes online which makes boarding much easier. I liked having space for comfort by seat"
Cons: "Some airlines have free first suitcase for comfort. If you checked in a little later overhead bin may be filled."
Pros: "From check in from Delta App till receiving luggage, very smooth and painless process. Thank you!!"
Cons: "Delayed because waited on a stewardess to show up. Wasn’t able to book my seats when we checked in. The last seats on the plane are horrible. Still waiting on the plane to unload. Definitely will rethink ever flying this airline again."
Cons: "Flight was late by almost 2 hours."
Cons: "One flight attendant was a little rude to the passenger on my row who was hard of hearing."
Cons: "It was very hot and did not cool down"
Pros: "Never got ticket or email or booking number. Called my bank they said charge still pending. I asked if they could cancel. Bank said yes. Told them to cancel and rebooked throught Delta website. Got eticet. But charge was not cancelled. At airport I had 2 tickets. Working with bank. Today gate agent gave me 1st ticket number. Used Kayak and delt never had this issue. Email not changed or misspelled."
Cons: "No eticket or booking number recieved."
Pros: "Friendly staff, on time flight"
Cons: "Boarding was a mess at MCO with too many gates close together all boarding at the same time and no seating."
Pros: "Getting off the plane"
Cons: "Boarding was a mess Seats had no leg room Flight attended was a jerk"
Pros: "Crew was friendly"
Cons: "Paid extra for Econ Comfort but still got a seat with no in flight entertainment and they provided no food/beverage services."
Pros: "that we got to our destination"
Cons: "the bathrooms were gross"
Cons: "Delta seats in Economy are smaller (narrower) compared to their competitors."
Pros: "The flight staff were very attentive and courteous. I was asleep when drinks were passed out. The stewardess went out of her way to get me a drink after I woke up."
Cons: "Entertainment Poor. Not to many movie for 14 hours trip"
Pros: "Safely made it from Florida to LAX on time with no incidents"
Cons: "Incorrect updates"
Pros: "Nice upgrade since we didn’t have seats! Delta was a good flight but don’t ever wanna fly on Aeromexico again!"
Cons: "Had all my jewelry stolen from my luggage!"
Pros: "The boarding was excellent. The staff was very friendly. The plane was clean."
Cons: "I wasn’t able to upgrade my seats because they were booked through a third party. I’ve never sat that far back in a airline."
Pros: "Crew members were very nice and friendly and dealt with the desire for passengers to switch seats in a very nice way even with annoying passengers."
Cons: "Sadly due to turbulence there was no beverage service and a very rushed snack service which I know wasn't their fault but just overall flight okay."
Pros: "Love the hospitality and the staffs kindness"
Pros: "Service was quick"
Cons: "Flight attendants acted as though we were imposing. The service was quick though. If they had smiled at the passengers any, I would have given them 5 stars"
Cons: "The line for printing the pass was not open. I showed up 2 hrs prior. After dealing with the kiosk for more than 1/2 hour. I missed my flight."
Pros: "On time as scheduled."
Cons: "The flight was an older crew , seem a bit rude sometimes especially during the beverage and meal services. Not all of the flight crew was like that, but the over all feeling existed."
Pros: "Sitting in middle isle, just get elbowed a lot."
Pros: "Friendly staff and onetime aircraft"
Cons: "Nothing in perticular"
Pros: "The crew was really friendly and helpful. The plane was really clean"
Cons: "The boarding process was too long, there was a lot of people. It was kinda a mess. The sit assignment for people who didn't have sit assign was slow."
Pros: "The organization, the shortening of the flight time."
Cons: "At the Orlando airport, the LACK OF SEATING BY the gate!"
Cons: "My status as elite plus was no considered to get a good seat or the chance to upgrade. The frequent flyer number from Aeromexico was not passed correctly to Delta aystem and it caused all these issues"
Pros: "The Delta planes on both legs were comfortable and the crew very pleasant."
Cons: "The check in lines were chaotic and I had already checked in online. I just needed to drop off my baggage, so to save time due to my early flight I paid more for the curbside check-in."
Pros: "Plane was clean, staff helpful"
Cons: "Had to buy a one-way ticket on American, as Delta would not move me to another airline,"
Pros: "Seats were nice"
Cons: "Airplane interior needs updating, old seats."
Pros: "Good movies"
Cons: "Im 6'2. My knees still are hurting due to the horrible leg room"
Cons: "Delayed to point we would miss connection. So we had to make an effort to find another plane that would get us to connection"
Pros: "The food was extremely good on this flight, as was the aircraft interior."
Cons: "The TSA queues in Orlando were awful."
Cons: "Flight extremely late. Was not provided with a drink during flight."
Pros: "Even though my flight was delayed due to weather, the Delta flight crew did a great job keeping us comfortable and informed on what was happening. They did everything in their power to get us to our destination as soon as possible."
Pros: "The flight , was delay for 3 hrs..I have to take anoth flight."
Pros: "Having some free and pay movies adds to any inconvenience that may be outside of any control."
Pros: "I like the comforting smooth flight back to nyc."
Cons: "I did not like the group of kids that were sitting behind me and were annoying throughout the flight."
Pros: "Flight attendants were cordial. Absolutely friendly. Caring."
Pros: "The flight attendant putting my carry on overhead was much appreciated. The Starbucks coffee perfect and right temp."
Cons: "I liked it sll"
Cons: "I hate when the gate isn't controlled so people in later boarding zones are blocking your way onto the jetway."
Pros: "The flight attendants were very helpful and friendly. In flight television helped. Spacious and comfortable."
Pros: "The cookies were great, the captain was very good and gave good excuse's On why we we were behind."
Cons: "The pilot was great and keep us informed on the delays, but the tall flight attendant was very cold to the passenger's, and rude at times. Very unlike your crews from past flights. I pray my flight next week home goes Ok."
Pros: "The flight crew were very friendlly and accommodating. The landing in Paris was the smoothest I've ever had."
Cons: "The guy sitting next to us. He was very messy with his own airport-bought food all over the floor. And very restless and up and down the entire flight."
Pros: "Nice Crew. Very accommodating."
Cons: "The input for the headphones were not working properly at my seat location on the flight. Seat #10c on a A321 Airbus from Miami to L.A."
Pros: "The crew and the duration of the flight"
Cons: "The comfort and the food"
Pros: "Friend service"
Cons: "Food, seat comfort."
Cons: "We made reservations on Premium economy which was overbooked so we did not get a seat assignment until reaching the gate. However they upgraded us to business class so we were delighted."
Pros: "The crew was wonderful and very caring, he made a difference in the overall flight. He was super friendly and ensured that I needed everything that I wanted and more."
Cons: "Probably adding personal entertainment on each seat would be great."
Cons: "Crampt space, cold cabin"
Cons: "Pd for seat upgrade so I could have leg room as I injured piriformis. Gate agent wanted to seat 2 people together so took away my chosen seat. I explained but she lied and said person was in wheelchair. Got on board and took photos of young woman seated - not in wheelchair and was up walking. Agent lied and was nasty. Ruined entire trip as I was not able to move much or stretch my injured leg. Am still in pain as I type this review. Complained to AA. Agent was so nasty! Should not be allowed to work with passengers. Fire her!"
Cons: "Delayed due to malfunctioning plane"
Pros: "The kind staff made the flight more bearable."
Cons: "No personal TV screens to watch movies, which would have been more acceptable if there were plugins at each seat to plug in personal phones/ipads/etc to help maintain battery. BUT THERE WEREN'T. Everyone's phones/ipads died a few hours into the flight and therefore had to stare at the wall for HOURS. I even brought my laptop to get some work done, but without a plugin to keep it charged, it died. In this day and age, for an overseas flight that is 10 hours long, to be this old old without updated features and without plugins, this is unacceptable. Flat out ridiculous. This plane was SO OLD and dingy. Just awful."
Pros: "All the trip , not my food selection"
Cons: "6L to close to the galley"
Pros: "Confort and good treatment."
Cons: "I didn’t have the opportunity to chiíes seats."
Pros: "Upgrade to economy premium was well worth the extra fee."
Cons: "Coffee could have been better."
Cons: "It was horrible. Almost 3 hours delayed"
Pros: "The flight was good. Takeoff and landing were great. Service in flight great."
Cons: "The online safety show didn’t work. They started it several times, then did it in Edson. The overhead reading lights flashed on and off periodically making me a bit concerned about the electricals. Our main piece of luggage was sent on a different flight. It took us over an hour to locate that had happened. We waited at the distribution point. We got one Piecebut not the other. After all we’re taken from the belt we went in search and found it."
Cons: "Dinner was so so but nice and hot. The breakfast in economy class was awful. The apple and cinnamon cake had too much cinnamon and left an aftertaste. The yogurt and granola was ok but not everyone has a yen for either of them. The dried apple and berries were too sweet. All in all we found this meal to be unsatisfsctory. The staff had only the most necessary contact with us which was to serve and remove trays and garbage."
Pros: "Our trip home was pleasant. Staff was very nice. No problems boarding. Overall enjoyed the flight."
Cons: "Can't say there was anything that i didn't like."
Cons: "It wasn't a FinnAir flight! After looking everywhere and nobody could find records. It finally came up on American Airlines. Bad communication!"
Pros: "Pilots were excellent and flight crew was good."
Cons: "I signed up for a British Airways flight and American Airlines flew the route."
Pros: "Food and a/c"
Cons: "Two hours delay."
Pros: "Nice aircraft,"
Cons: "let down by unattentive staff and felt more like a budget airline with the fact that you have to pay for meals"
Pros: "The fact that there were recently released movies in the system."
Cons: "4 1/2 hr delay in out trip. Losing our connection and rude crew."
Pros: "I didn't make the flight due to a delay/cancellation."
Cons: "I missed this flight."
Pros: "777-300 - Good room in main cabin extra. Good entertainment choices. On time departure."
Cons: "Breakfast is terrible - too much sugar!"
Pros: "GREAT CREW! PILOT MADE UP TIME IN THE AIR DUE TO YHE DELAYED FLIGHT OUT OF MIAMI"
Cons: "THE FLIGHT WAS DELAYED DUE TO BAD WEATHER IN MIAMI."
Pros: "Crew was excellent."
Cons: "The connection in Chicago was 3 HOURS late with several gate changes. People on the desk were rude and never explained what was wrong. They didn't even announce the gate. change. I got it from Kayak."
Pros: "It was an ok airplane, entertainment system worked"
Cons: "The flight was delayed 2.15 hours and didn't even offered water or anything, after a while they said if we wanted we could go out of the plane... really bad!"
Pros: "Very nice staff"
Cons: "Pretty much everything"
Pros: "Good meals"
Cons: "Could not get seats together with my husband"
Pros: "The crew for the most part were friendly. Boarding was easy enough"
Cons: "The one thing that stood out was that the flight attendants weren't offering water outside of the regular beverage service. I've never been on an international flight where there wasn't almost a constant flow of water. I was so parched after 8 hours. It seemed unusual. Also the seats are so small. I'm only 130 and 5'7" and it was a tough ride"
Pros: "Staff was professional. Beverages were plentiful. The quality of the wine was actually quite good."
Cons: "Not enough toilets for the number of passengers."
Pros: "Absolutely nothing. I was upgraded from business and would have been better in business."
Cons: "The seats were horrible. The tv screen was so old and small I could barely see anything, and the sound kept cutting out. The food was the same quality as business class with less choices and no menus. The staff kept forgetting to clear the table or refill my wine glass. I never had to use the call button on a flight before, but on this trip I was constantly hitting call or flagging people down. If I had actually paid for 1st class I would have been livid."
Cons: "It didn't happen"
Cons: "Didn't happen"
Pros: "Excellent entertainment options"
Pros: "Everything. I had no problems at all when coming to Barcelona last week!!"
Pros: "I like AA because they are honest and kind. I received good value for my money."
Cons: "Liked it all."
Cons: "All. The worst airline in the world"
Pros: "Price, boarding process and seats were good"
Cons: "Crew was border line rude, and for sure neither attentive nor pleasant, food was really really bad."
Cons: "When we arrived at AirPort El Dorado, we discovered that our flight was cancelled/has been changed without warning us! They scheduled us a new flight with Vianca and Iberia: Bogotá-Madrid + Madrid-Brussels. My partner and I could not sit together on any of these flights! 1 of 10 hours and of 2 hours! I would NOT recommend AA to anyone! This was full responsability of AA!"
Pros: "Getting off of that plane."
Cons: "I understand delays happen and are sometimes out of your control. However, customer service is something that you can, should, and must control. I witnessed a lack of self control of the American employees (including a Supervisor) and every point of my trip w/your customers. I was embarrassed for the American executive team."
Pros: "Everyghing was smooth and on time"
Cons: "Nothing at all"
Cons: "the flight did not have charging areas on the plane for phones for the regular seating. also, the seating was much tighter and our arm rest was not functioning. On all the planes going to our destination the accommodations were much different."
Pros: "Very professional and friendly."
Pros: "Volare con American"
Cons: "No snacks offered! No alcohol drinks offered!"
Cons: "That it got cancelled"
Cons: "The delay, the landing and that you don't have at least one free documented baggage, that feels like a scam."
Cons: "They charged $3 for water, nothing complementary."
Pros: "I love that they fly out of smaller airports. I feel like the crew is kind and helpful."
Cons: "The seats are not very comfortable but luckily most of the flights are not too long."
Pros: "Great crew."
Pros: "direct flight"
Cons: "airport hassles"
Cons: "It's a low cost, no frills flight option. But we left and landed on-time and that's what I wanted."
Pros: "Boarding was quick and efficient. The aisle was nice and wide which makes walking to seats easier"
Cons: "Not the most comfortable seats"
Pros: "Easy and quick boarding."
Cons: "Should offer free water at least."
Cons: "Seats are uncomfortable"
Cons: "A plan to deal with a hostile mom with a screaming kid that was out of control."
Pros: "Not bad for the price, convenience beats all"
Cons: "First class"
Cons: "Allegiant plays games with seating to try to milk more money from passengers."
Pros: "The crew was very nice,,"
Cons: "Im not sure, everything was just so nice,, more chatting mabye talkin more,,"
Pros: "On time"
Cons: "Seats could recline"
Pros: "The plane was clean and crew was very friendly."
Cons: "Delayed departure with no explanation. Other passengers clogged up the overhead bins with small bags, purses and containers of to-go food. Causing me to place my carry on in an overhead bin multiple aisles behind my seat which made for a cluster trying to board and de board."
Cons: "Be on time"
Pros: "Cost of reservation"
Cons: "Expensive extras (added up to more than a flight on another airline would have been)- carry-ons, in-flight snacks and drinks, etc."
Pros: "Crew was nice for the most part."
Cons: "Didn’t leave on time. Would be nice to get something complimentary for all the wasted time. Would like to be able to watch something"
Cons: "After 2 hour delay we had to beg for a water and the stewardess brought a tiny cup. Made for a very long night."
Pros: "The boarding wasn’t smooth, there were 3 women at the podium listing zones and it was very mumbled and low, quite hard to hear despite the small area dedicated to Allegiant passengers."
Cons: "The women at the podium listing flights could have been friendlier and more customer service oriented... there was a lot of mumbling into the speaker for boarding ... and the person kept giggling into the mic. Once past boarding, everything was great !"
Pros: "No The crew was not friendly at all"
Cons: "I honestly am angry that I was charged for things others where not.This is ridiculous"
Pros: "Definitely the price. Boarding process was pretty quick. Flight attendants seemed nice."
Cons: "Left a little late, but still arrived on time, so that was okay. Seats aren't the most comfortable, but that's expected. Was still able to get a little nap in."
Pros: "The crew was amazing"
Pros: "The gate agent was amazing and super helpful."
Cons: "Seats are tight and not very comfortable."
Pros: "Our plane was struck by lightning and therefore not able to fly, so we were deboarded and left to wait until a rescue flight could come in from Boston. Over the course of 4 hours, the crew kept us updated with every little change and were all very helpful! Once we were able to board the rescue plane, the crew handed out complimentary candy and drinks to help ease the wait times. Highly recommended!"
Pros: "The check in was fast and painless."
Pros: "Timing was good"
Cons: "Not a glass of water was offered. Who wants alcohol in the morning?"
Pros: "Like the newer plane. The crew was nice."
Cons: "I purchased 2 bulk head seats for more leg room and because they changed the plane, my seats were no longer in the bulk head. We didn't have extra leg room and I would like a refund for the price I paid to upgrade my seats. It is impossible to get service on the phone, since even the customer service number the flight attentendant gave me, still put me on an unbearable hold time. Please refund my money for the seats that you did not provide me with."
Pros: "Friendly staff!!"
Cons: "Hour delay on flight"
Cons: "7.5HR DELAY. LOST A DAY. ARRIVING AT 3AM VS 6:30PM TECH ISSUES NOT ALLOWING CHECKIN ONLINE POORLY TRAINED STAFF AND SUPERIORS AT CHECKIN ONE HR ON TARMAC AS PER HEADCOUNT ISSUE WHEREBY, TWICE ASKED ON PLANE WHO I WAS. EMBARASSING. RUINED MY VACA WITH MY HUSBAND SANS KIDS:-(((((("
Pros: "For a “no frills” airline I like the modern aircraft, professional and friendly crew and on time departure and arrival. The flight is too short for entertainment or food service but the snacks and drinks for sale are varied and acceptably priced."
Pros: "Actual flight good and crew very accommodating"
Cons: "Seats poor. Waited 40 mins before the luggage entered the belt for pickup. Held us up for transportation to rent lot."
Pros: "Overall very helpful and friendly crew, good flying e perience"
Cons: "Boarding is unorganized and takes extra time for everyone.....not exactly sure why it took so long. Don’t know if other airlines have better systems?"
Pros: "Ease of getting on and off, direct flight home, free parking in Belleville."
Cons: "seats are ok for 2 hour flight"
Pros: "No hassle. No delays."
Pros: "Great cost. Boarding and crew were seamless and pleasant."
Cons: "As with all airlines, it has all the comfort of a cattle car. No drink service - even water cost you money."
Pros: "I did not like anything about it. The Departure flight was two hours late. They made us board then unboard the plane, change gates. Then the return flight was posponed from 9pm to 3am departure. They didn't have any refreshments in the gare area other than stale unhealthy pizza, no water. The seats on the plane were the most uncomfortable. I even purchased the extI did not like anything about it. The Departure flight was two hours late. They made us board then unboard the plane, change gates. Then the return flight was posponed from 9pm to 3am departure. They didn't have any refreshments in the gare area other than stale unhealthy pizza, no water. The seats on the plane were the most uncomfortable. I even purchased the extra legroom. No recline, no room. Horrible flight"
Cons: "I did not like anything about it. The Departure flight was two hours late. They made us board then unboard the plane, change gates. Then the return flight was posponed from 9pm to 3am departure. They didn't have any refreshments in the gare area other than stale unhealthy pizza, no water. The seats on the plane were the most uncomfortable. I even purchased the extI did not like anything about it. The Departure flight was two hours late. They made us board then unboard the plane, change gates. Then the return flight was posponed from 9pm to 3am departure. They didn't have any refreshments in the gare area other than stale unhealthy pizza, no water. The seats on the plane were the most uncomfortable. I even purchased the extra legroom. No recline, no room. Horrible flight"
Cons: "2 hour delay, plus a filthy plane with bloody toilet seat, completely bathroom fail."
Cons: "Our flight was delayed dor 10 hours."
Pros: "We were supposed to have boarded for 5:00, flight was at 6pm. They were missing 1 crew member and could board the plane. She showed up, then they made a announcement that the Oakland flight will be delayed till 8:10 takeoff. I was able to get on a flight to Stockton Airport without problem. They wouldnt tell me what was wrong, and i didnt want to chance that it was the last dlight to Oakland and went with Stockton. The flight was good, you have to pay for your water."
Cons: "They would tell me the problem with the plane."
Cons: "Two planes of passengers in gate area delayed takeoff without warning or information."
Pros: "It was so fun to have a flight attendant that had a great sense of humor. She kept us in stitches throughout the flight."
Cons: "Significant Delay"
Cons: "They overcharge for bags and their weight limit is only 40 pounds. They leave the desk and hour before take off which doesn't help people who are running late. They charge you to print out your boarding pass. They don't even send the boarding pass through email, you have to download the app. Overall horrible customer service. When call for customer service you can't even get a human representative. I missed my flight and they didn't even have another flight to to accommodate me to get to my destination and no one at the front desk to talk to."
Cons: "Muy mal aerolínea"
Pros: "The from take off to landing was smooth"
Cons: "Have no dislikes"
Pros: "Convenient, Clean, Quality, Care"
Pros: "It is a low cost carrier. You get what you pay for"
Pros: "Cheaper non-stop flight"
Cons: "Very packed, little room. More so than flights I've had on united and southwest"
Pros: "crew were great."
Pros: "Booked business and was good for a 2 hr flight"
Pros: "2h short flight!"
Cons: "Bloody narrow seats and aisle, no comfort at all - horrible!!!"
Cons: "Poor communication about delays, delayed for over an hour with no where to find once on the plane, nobody offered any of the passengers anything to drink. Overall my worst flying experience with United ever."
Pros: "Not much besides the boarding was quick"
Cons: "The crew was overly loud and disturbing. We were told we couldn't bring along a carry on bag with the type of tickets we had purchased yet there was plenty of room for us to once we boarded."
Cons: "United and AL never helped rebook my flight from Chicago to Omaha. Spent too much time and money to get back home."
Cons: "Everything ABOUT THIS AIRLINE SUCKS.. the staff was the worst... no one knew the correct information and I suffered from that... my flight was delayed and a crew member decided that she wanted me to miss my flight... I had the worst experience with this airline... it was my first time traveling with u guys and it was so terrible that I would never travel again with u guys.... I flew first class going to my destination but coming back was the WORST"
Cons: "Flight delayed for almost 2 hours"
Cons: "in-flight entertainment was broken the entire flight only 1 snack choice (and it had dairy, which i can't have)"
Pros: "Our seats weren't changed on us, as it was going to Florida"
Pros: "The crew was great but the flight was delayed for two hours"
Cons: "The flight being delayed and comfort"
Pros: "The kindness of the staff."
Cons: "Having to go back to Denver because of a storm-in Omaha."
Pros: "It was easy to check in"
Cons: "The crying baby in the back"
Pros: "But I know how flying United used to be in the past, and it'seems just not the same big standard of service, as the flight attendants aren't as gracious and selfless as they once were. I fly Delta more often because they've retained a higher standard of service, i.e. graciousness toward the passengers, perhaps because they're based in the South where that still counts. I was a tour manager & took 32,000 customer service calls for Williams Sonoma so I know that a cheerful, efficient attitude is a choice, and not a hard thing to accomplish with good psychology incorporated into a lot of training programs today."
Cons: "See above"
Cons: "Horrible I never Ever flight here again"
Pros: "Made it safely."
Cons: "I faxed in my companion animal information for approval 2 weeks prior. When I checked in I was told it was never approved. I had to stay on the phone for15 minutes. Then ther screeners delayed me 25 minutes going through my carryon looking at some food items. Because of these delays I missed my flight. Horrible service..."
Pros: "Boarding personnel was friendly"
Cons: "Very hot, air was blowing out warm Flight attendant was put out when I couldn't figure out how to open over head compartment She also was snotty to the ppl in front of me when they wanted a can to drink not just a glass and she ASKED them then said "are you really going to drink the whole thing?""
Pros: "Crew was very cooperative."
Cons: "Seats were not together we were 3 kids and 2 adults all seats were separate. Crew solve the problem anyway."
Pros: "It's was fine no issues"
Cons: "Too close of a connection flight."
Pros: "Boarding was smooth-they didn't run out of overhead space"
Cons: "Crew member at gate told me there were earbuds free in flight. I told her I forgot mine and would buy some beforehand but she asked someone else who also said all passengers get earbuds. So I boarded and asked inflight and was told no, not even available for purchase."
Pros: "The lady in fort Lauderdale airport desk was too rude. No more united airlane for us ..anymore.(black. And chubby girl) im not racist.but i asked for her name ..she was smart. Doesnt want to give the name..name tag covered."
Cons: "Not having outlets on plane and no TV screens"
Pros: "The flight was on time, both of them"
Cons: "There was a delayed flight due to the crew not being at the airport when it was time to take off. The delayed flight from FLL to IAH caused me to miss my connection and then lost a day of travel because the following flights going out to LAX that evening were overbooked. I was very disappointed with United. They should know ahead of time if the crew is not going to make the flight and cause a huge delay for everyone traveling."
Pros: "no issues with luggage, no delays, flight was good, flight attendants were good"
Cons: "Its a 4hrs flight and they charge for food...barbaric. Also they charge for movies! ridic...they should at least give you 3 options of free movies and then charge for new releases or smth like that..."
Pros: "Didn't get sick lol and felt very comfortable. ☺"
Pros: "The flight arrived early."
Cons: "There was no free entertainment as there is on other airlines. The stewardess spilled soda on me. The kid next to me vomited. There seemed to be less leg room than there is on other airlines."
Cons: "I felt like i was on a Spirit airlines flight. Not sure if it was a new plane but couldnt believe how cramped the seats were.. no leg room and i could nt even turn the page on my magazine without hitting the seat in front of me"
Pros: "Friendly staff and in time flight."
Cons: "No complimentary snacks, only drinks and the seats were too small for leg room."
Pros: "Honestly the delay worked for us. Not sure about the rest of the passengers. Smooth flight and excellent service from the crew."
Cons: "The delay was probably far more impacting to others, so I'm putting that here as a negative."
Pros: "High charge for tv. Little leg room."
Pros: "Very friendly and flt was on time and smooth"
Cons: "N/A all was well"
Pros: "An agent called the night before because they had oversold the flight. I agreed to go later with a $350 flight certificate"
Cons: "Never got an email stating my travel certificate"
Pros: "Thank you Kayak for such great prices. This was my first time traveling on United aND I was very impressed by the great service abs friendly atmosphere. Thanks to the affordable price I was able to visit my family for the holidays. After all the bad service I always experience from Spirit Arlines this was quite a change. I always travel withe spirit because I can afford the high prices from the other airlines and they stole my belonging s from my checked in bag on one occasion and the customer service is the worse ever. Thanks to Kayak I am able to afford traveling with other airlines."
Pros: "On time, clean, great service"
Pros: "The flight attendants were beyond amazing! Honestly best service and respect I've ever had flying!"
Pros: "That I made it there safely."
Cons: "I felt like I was on a ride at an amusement park."
Cons: "Gate agents would now allow carry on bags, saying all the overheads were "full". Upon boarding, however, it was obvious from seeing several empty overhead bins open that storage was far from "full"."
Pros: "Friendly staff"
Cons: "Flight delay times"
Pros: "Fast, courteous, on time."
Cons: "To cramped, not comfortable."
Cons: "three and a half hours late"
Pros: "Check in time it was horrible . The actual flight was ok"
Cons: "The crew that was at the fFLL airport was rude . I asked the lady to help me to check in . I clearly said , I don't want to do it in the computer because I had my son crying and my daughter too . The lady still have me in a computer . She was walking around and I told her can you please stop walking around and help me ? At this point the to people that supposed to be helping were so lazy looking at each other . The lado had actitud me , very rude then on top of that they didn't give me my boarding ticket they forgot because they were too busy talking to each other about what I told the lady to stay to help me . I will never fly with this airline. Plus the crew that helps to load and unload the bag they just stand there , I'm with my baby in my hands and bags and they don't even ask can I help you"
Cons: "Cannot believe that the airline is so cheap that all a passenger gets is a half cup of soda. Otherwise you will have to pay for a bag of chips......what's next?"
Cons: "Disorganized, every leg of flight was delayed. Flight was delayed, because the plane was over weight with luggage, should have been foreseen."
Pros: "The gentlemen on our return flight fromTampa was very helpful. He assisted us with our return flight as we needed to request to be " standby" He was very polite and helpful. ( a man gentlemen)"
Cons: "The horrible seating, and awful smell. The flight attendant(male) ran the cart over my foot several times without any regards."
Pros: "Again, nothing"
Cons: "Flight delayed 6 hours. I was promised overnight stay. That didn't happen. The customer service rep said, "it's not my problem" when I had to reschedule my client and business twice! My luggage and was lost. I will never book or fly with you again. And you can bet I'll be making several complaints to BBB etc."
Cons: "Delayed over hour- no space- bad and indifferent service"
Cons: "Chilli for dinner was horrible."
Pros: "Nice flight. No issues. Flight staff was great."
Cons: "Front desk check in guy in Orlando was a bit shady. Asked that we pay for our check-in bags with cash and wanted 10$ cash to put our seats together. I did not give him cash and had to ask for a reciept for the checked bags. We were 4 hours early for check in."
Cons: "Airline is cheap. Chairs don't recline and no drinks beyond water. Try to charge for carryon bags"
Pros: "We were able to board the plane."
Cons: "Seats were spartan at best, hard plastic with covers but no comfort and no recline. 5 long hours of back and leg discomfort. Paid for hot tea and coffee. Paid $135 to check 3 bags. Sat at gate for 2 hours."
Pros: "* Comfortable seats and friendly crew. * Fast flight once we got on the air."
Cons: "* Plane was delayed leaving. * LENGTHY sales pitch for the Frontier credit card during the flight. * Weird guy next to us played and sang along to country/western music the whole flight ... with NO earbuds. * Weird guy next to us announced the Nebraska towns he recognized from the window."
Pros: "Once we started boarding and were on the plane all personnel were very accommodating and got us to our destination quickly."
Cons: "The amount of delays. The departure and arrival times was a major reason I flew with Frontier to begin with, so without that I have little incentive to fly with Frontier in the future. At the check-in counter it seemed unorganized. The automated check-in machines were not working properly and customers were not helped in an orderly line when I had to check-in at the counter."
Pros: "New plane"
Cons: "Having to pay to pick my seat and limited leg room. Also charging for a carry on for the sole purpose of seeming comparable in price to airlines that don't charge for that is rediculous."
Cons: "The flight was delayed 2 hours, which I didn't get the text message until after I had dropped the rental car and was waiting in line to check my luggage. so many hidden fees.... would have been cheaper to go with delta."
Pros: "Luckily made it home!"
Cons: "2 flights were cancelled & The customer service was horriible and My wife and I didn't receive the 200$ voucher for next flight we were promised, just all around pissed"
Pros: "The app worked great. The crew was good and even the cheapest seats were pretty comfortable."
Cons: "Not getting a complimentary snack or beverage."
Pros: "For a budget airline, the seats were more spacious and much cleaner than the budget competition. On board plane crew was fantastic."
Cons: "Plane was delayed and little to no information was given at the gate that there was a delay, nor an expected time of departure. Only info was in the form of an email, which was sent after the plane left. Ridiculous!"
Cons: "Seats don't recline"
Pros: "Comfort.. I purchased coach. Not first class. Food.. Did tried the food at all Entertainment.. My Ipad"
Cons: "I did not disliked nothing at all"
Cons: "First I bought a ticket from Spirit Airlines SFO to MCO for 309$, then I saw charges from frontier Airline, frontier airlines bought a ticket for me too for 287$, when I was just watching checking the price. Then I compared the tickets, both the time, but from Frontier Airlines was cheaper then I stayed with frontier and cancel the other reservation from Spirit Airlines the next day I see frontier airlines also cancelled that reservation and I had to rebook another ticket for 496$, the price went up, then I had to pay 187$ extra, IT WAS A FRAUD JOB FROM FRONTIER AIRLINES, I can prove everything above with the receipts and the dates on it, the worse experience I had"
Pros: "Flight was on time. All but one crew member were pleasant and professional. Low cost initial fare, but..."
Cons: "Relatively short flight made absence of beverage and food/snack sufferable (without paying high end bar prices for for snack or drink). Paid for reasonable leg room, carry-ons and a checked bag. So, after all those fees, flight cost was average."
Pros: "Crew was pleasant enough."
Cons: "Both of my flights were delayed. We had to get off the plane on both ends before we were allowed to reboard. I missed a long awaited dinner reservation with my husband at one end and was several hours late arriving at my final destination. Mechanical issues on both planes doesn't inspire a lot of confidence. My family and I will not fly Frontier again."
Pros: "The crew was pleasant overall and my inflight experience was fine."
Cons: "The check-in process was terrible. I had checked in and had the tickets available on my phone but just needed to drop off a checked bag -- and it took over an hour and a half to do so! I was only able to drop off the bag when "last call" for my flight was announced. I arrived at 6:15am for an 8:35am flight and made it to the gate just in time for boarding. Unacceptable."
Pros: "Crew and staff very nice."
Cons: "Took sooooo long to get our bags after the flight! Over 30 mins."
Cons: "Everything is an upcharge - carryon, a seat that reclines, etc."
Pros: "It was cheap if you don't check any bags or bring an extra carry on."
Cons: "The check in process was brutal. Line went from the back wall of check in all the way to the opening near security at MCO. Understaffed, staffed in the wrong places, NO staff helping with kiosks, and we almost missed out flight because it took so long."
Cons: "They allowed us to checkin and get to the boarding zone just to tell us the flight was canceled."
Cons: "They cancelled the flight. Then an hour or so after the intended departure time they informed everyone of the cancellation. Which made it more difficult to get alternative flights."
Pros: "The crew did a wonderful job accommodating me with my special needs. The personnel at the airport made me feel very comfortable,"
Cons: "I know there is nothing to be done about it, but the seats on the plane were cramped, and the I swear, the pilots found every bit of rough weather to fly thru. Sometimes I felt like a pinball being bounced around."
Pros: "I loved how welcoming crew members were and how attentive they were. I also liked that when checking in the bag crew was very nice and tried to help and resolve any issues there were. They were professional and helpful. The trip was smooth and according to time."
Cons: "There was really nothing to complain about. Seat were a little uncomfortable, but when speaking to regular flyers they mentioned how flying is not very comfortable in any airline."
Cons: "The seats are very uncomfortable. To many little charges; i.e. Snack drinks, baggage going and coming, seat selection. I would consider taking another airline and paying a higher price. Faulty/broken arm rest. Flight attendants slightly rude/short with passengers. Initially, the flight was cheaper but ended up being the same cost as every other airline once all the additional charges were added. What I thought was a positive for this airline quickly became a negative outcome."
Pros: "Crew was very friendly ! The ticket agent working the checkin before security was very unfriendly didn't really even speak, everyone else made up for tha"
Pros: "Everyone was nice"
Cons: "Extra fees no food"
Cons: "The disorganization checking one check bag. I arrived in plenty of time. Very long line to check the bag (no skycab available). Majority of people in line arrived with only a short time before their flight and had to be rushed ahead of me to get to their flight on time. I finally arrived to the front of the line after about 45 minutes and 50% of the people behind me were on flights leaving in 30 minutes or less and had to go ahead of my husband and I. They obviously did not arrive with the advised amount of time allowance. It wasn't my fault I arrived with plenty of time and I had to deal with the verbal abuse from people having to go ahead. Maybe if they missed their flight, next time they would arrive earlier with enough time. It sure wasn't a very pleasant experience at all."
Cons: "Plane was uncomfortable and they charge you for everything. Carry on bag, they charge you, bottle of water they charge you $2.95 Will never fly with them again. They are just as bad as Spirit."
Pros: "Flight was reasonably priced. Flight options were great"
Cons: "Rates are misleading. Once you add in the higher baggage fee, the seat fees (no free seats), the flight is priced the same if not higher than other airlines but the real difference is in all of this is customer service. The lead flight attendant on the my flight was extremely rude and unresponsive. My mother had a wheelchair assist her to the gate for our departing flight in Orlando. This was arranged by the ticket counter. Apparently, Frontier screwed up and did not arrange for a wheelchair to meet us at the gate in Charlotte. When we mentioned this to the lead flight attendant, he said we would need to go and find one ourselves. I asked if he could call the gate and asked them to bring one so I wouldn't have to leave my elderly mother, he said, "no". I asked again and explained that I didn't want to leave my mother. This time he rolled his eyes at me and said, it wasn't his problem. Really? This is precisely the reason I will not take Frontier again. Please look into training your people better or your hiring process. Cheap flight do not address this issue."
Pros: "Staff was friendly."
Cons: "Felt secure."
Pros: "Lots of leg room"
Cons: "Seats could be more comfortable"
Pros: "Price is able to reach"
Cons: "No water to customer drink"
Cons: "Departure delay was too long on board"
Cons: "Fees for everything! Checked bags, in flight snacks/drinks, everything! Flight was delayed due to airline error, but staff did nothing to demonstrate they were sorry for the delay. Pilot apologized, but there was no other effort to remedy the situation."
Pros: "same as above"
Pros: "for the price you get what you pay for they did a great job"
Cons: "The new seats are kind of hard I get that they're supposed to save wait and they don't recline in the weird tray but not a big deal to me"
Pros: "The employees were nice."
Cons: "The line at the airport to drop off my luggage (which was prepaid) was crazy long as most people had not prepaid and some were trying to pay with cash (which Frontier does not accept). Even tho I had my boarding pass printed and luggage paid for I waited almost an hour in this line - and I arrived 2 hours 1/2 early. After arriving in Cincinnati the luggage took at least 40 minutes to arrive at the pick up point. On my outward bound trip to Orlando the luggage took over an hour to arrive at the luggage carousel. It seems that Frontier does not have a good rapport with the baggage handlers at the airports."
Pros: "I can tell you what I didn't like. My seat and bags cost more than the flight itself. So no I did not have a good experience and I will never fly Spirit again"
Pros: "The flight was on time and we arrived earlier than anticipated."
Cons: "Seats don't recline on frontier plane."
Pros: "good communication on the gate change and accurate delay information."
Cons: "did not communicate why the flight was delayed"
Cons: "I hjave never flown on an airline thaty charges you for drinks and snacks"
Pros: "Never flew with any other airlines aside from United until I flew for the first time with Frontier. I have to say, I had a pretty good experience. I didn't expect the best accomidations compared with a major airline. But for a budget airline, I'm actually surprised and happy that there was a straight flight from MCO to STL. I couldn't find other airlines with a straight flight. I also loved how helpful the ticketing personel and boarding employee helped me out and answered some of my concerns. They were super polite and quick to help. They also had a very relaxed/laid back attitude I liked."
Cons: "I understand it's a budget airlines, but I didn't like the fact that you aren't allowed a carry-on item unless you purchase one. Most other airlines would allow one free carry-on and one free personal item. Due to this, I didn't get to pack as much as I needed for my trip. And also, it was not informed that guest had to pay for a carry-on. I was lucky enough to call the hq a day before my flight. It just so happened to be one of my concerning questions. The flight attendants were overall okay, but there were some instances that I felt they were incompetent but also not as thorough. I had trash to throw away and they passed me 3 times before I was able to throw it away. Plus I turned on my assistance light so they would come pick it up, but it took them a good 15/20 minutes to finally check in me and by that time my trash was already picked up. The seats and trays aren't as comfortable as I hoped. And I get it's a budget airlines, but that's also the reason why my flight was less comfortable or entertaining."
Pros: "The flight crew was friendly."
Cons: "No snacks. Having to pay for a beverage. And there were no in-flight entertainment options and no magazines in the seat back pocket."
Pros: "convenient flight times; on time statuses. although it may be somewhat unrelated, I loved booking my first time thru Kayak as another option/adjunct else I probably would not have flown Frontier!"
Cons: "I know it's won't be viewed seriously but I hear a lot of people gripe about it -- no free snacks and beverage."
Pros: "Starts off seeming cheep..."
Cons: "Then you pay for "every" thing. Seats do not recline on a 5+ hour flight, what is that?"
Cons: "Sitting in the plane and flight was canceled, next available flight is 3 days later which filled up and then raised to over $800 . End up booking with Delta for additional $650 to get home for Easter."
Pros: "Flight crew pleasant, even making sarcastic comments about the cheapness of their airline. For example, "If you don't like our service, there are 8 emergency exits on this plane." We arrived safely and our bags got there too!"
Cons: "It was a tough day due to weather delays and cancellations, but the airport crew was overwhelmed and failed to control the massive crowd. At one point, service members started calling out destinations and it became a free for all. Passengers jumped over each other and across the ropes to cut in front. Elderly and children were pushed aside. At the gate, it was announced "in 15 minutes, we will ask passengers needing help to board", followed immediately by another crew member "we are already boarding all passengers!", then right back to the first crew "we are not boarding yet, we will start boarding in 15 minutes". Confusion! Departure was listed on time, but we really left 40 minutes late."
Pros: "I specifically loved all of the crew members on my flights to Orlando and back home. They gave me a few good laughs with their jokes and funny expressions. Another great factor of using Frontier is that they keep you up to schedule with your flight by sending you emails from the morning of until your flight departs to insure you don't miss a gate change or flight delays."
Cons: "The only downfall of using this airline is that the customer is not informed before hand that you have to pay an additional, but small, cost to choose your seat. The customer is also charged for a carry on unlike some other airlines who allow 1 free carry on."
Cons: "5 hr delay with no explanation."
Cons: "Worst seats I've ever been on."
Airlines flying from Florida to Omaha have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights