Spirit claims to be the cheapest airline, but charges over $50 for carry on items. The day of my flight, the lines to check in were out the door at the Ft. Lauderdale Airport. The kiosks were all down & the employees were shouting at everyone to direct them. If a simple question was asked, the Spirit employees would snap & move on to the next person, without really helping. I was late to my flight because of wrong information that was given to me and I almost did not make it in time. Just like any other airline these days, no food is given for free. The seats are the bare minimum.
Great flight back. We were a little late to the airport and Spirt was very helpful getting us to the plane on time. We had paid everything in advance and were aware of all their policies so everything went smoothly. I also like it that the seats do not recline, I am tall and hate when people end up on my knees. The prices were reasonable even with a checked bag. We liked Spirt and will be using them again soon.
Crew was excellent on both legs. Pleasant, accommodating. Good overhead storage space. Free tv was nice although I didn't watch it.
Cramped! I'm 5'2" and could barely get my underseat bag in and out. Very late boarding and departure. Don't like the glass of soda and they don't hand you the can but that's just me. And, of course, we boarded very late.
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