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We travel min once a month and our first option always is American Airlines. Is good for us that our home is by Dallas, many flight choices , and right price .

No easy to get upgrade to first class .

We always prefer to travel in American Airlines, we have a gold status and that give us so many special services.

Price

Long queue to drop the bags to dispatch!! Not even tap water to drink on flight.

I'm trying to think of just one thing and I can not

Rude customer service Zero communication Rude cabin attendants Ghetto class all the way

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Delayed flight.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

No food options.

I like the seats and that's a big deal going to Florida I flew in with fronter airlines that was A very uncomfortable flight. Flying with American airlines I was able to rest and relax.

Delayed 2 hours. Weather, I get it but...when on the ground, we all baked..no Ac in the plane ...and an awful landing..thought we were going to crash..

On time, good serv in first class.

50 buck for the flight

Everything seat was to small no drink on the plane 100 buck for a bag

3 hour delay and no voucher or explanations

On time, pleasant experience.

A couple of slightly bumpy patches due to weather, but it was tolerable.

Crew was excellent on both legs. Pleasant, accommodating. Good overhead storage space. Free tv was nice although I didn't watch it.

Cramped! I'm 5'2" and could barely get my underseat bag in and out. Very late boarding and departure. Don't like the glass of soda and they don't hand you the can but that's just me. And, of course, we boarded very late.

This flight is late most of the time. If you book this flight expect to be an hour late into Oakland. There are not enough nonstop flight options between Albuquerque and Oakland on Southwest Airlines

SW did their normal good job with the flight, which had one empty seat.

SW dropped the mid-day nonstop to OAK. Having to change planes in PHX makes it a real pain.

The price was great and as long as you know what to expect the experience was fine. The food and drinks for purchase were even priced lower than expected.

Seats were a bit uncomfortable but I expected it before booking.

It's like u wish u had never done it

You get treated like a herd

Had to pay to pay extra to watch t.v. was $7.99 for a 2 hour flight. Could go to a theater for those prices. Everyone in my group complained about it.

So many maintenance delays, I wouldn't make any connections. Gate attendants were crabby and not very helpful.

Great flight back. We were a little late to the airport and Spirt was very helpful getting us to the plane on time. We had paid everything in advance and were aware of all their policies so everything went smoothly. I also like it that the seats do not recline, I am tall and hate when people end up on my knees. The prices were reasonable even with a checked bag. We liked Spirt and will be using them again soon.

Overall good

Wifi

Delayed boarding and agent confusion.

Absolutely no leg room. Much less than most major airlines.

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

My connecting flight was way late, but the plane was held for me and a few others in Denver. Because it was the last flight of the evening I don't know what I would have done if left at the airport indefinitely. I am grateful the plane was held. And regret any inconvenience this may have caused others.

Crew were fine.

Seats are narrower and make for a lot of discomfort when stuck in the middle seat. I do not like other stranger's bodies touching mine. That is just wrong.