Drinks trolley too slow, considering passengers on most European flights are paying for their drinks. Quick drinks trolley with the food trolley coming along behind would be much better, and a lot more happy passengers, One and a half hours,approx., from take-off when the food and drinks trolley, from the front, reached Row 10. Not good Willie!
You should board by seat numbers on European flights. Aisles too narrow on 320's (and equivalent), with passengers putting quite large carry-on luggage in the overhead lockers and slowing everything down plus discomfort to passengers already seated.
Otherwise a very pleasant an enjoyable flight. when the doors closed.
Entertainment options were great. In seat USB charging a plus.
Food was good enough and plenty of it at the right temperature.
Boarding process in Paris was very cumbersome... no row-range-wise boarding... you need to just stand in line. Additional hand baggage check at gate for the really unlucky ones.
Economy Seats could use another layer of cushioning - very uncomfortable for long flights.
Flight attendant was a bit mouthy... when asked for extra cream for the coffee - he said he "might as well get the cow for me"! 3 creamer packets may sound like a lot - but I couldn't help it as the creamer (2% milk??) was very diluted. Laughed it off at that point.
we were stranded in aberdeen due to flooding and were to miss our connection to vietnam. we were expecting the worst when we called BA but the service representative could not have been more helpful or efficient. she had us booked in the next couple of days all the way to our door. she was positive and we could tell she really cared about our plight.
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