Daily cleaning, installation of cabin HEPA filters on flights from France to Raleigh
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland, Brazil and South Africa in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
All travelers, 2 years of age or older (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have a proof of recovery from the virus within the last 90 days prior to boarding the plane.
Travelers must complete a disclosure and attestation form before departure.
Exemptions or waiver to the testing requirements may be granted by the CDC on an extremely limited basis when emergency travel (like an emergency medical evacuation) must occur to preserve someone’s life, health against a serious danger, or physical safety and testing cannot be completed before travel.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers arriving in New York State must complete the Traveler Health Form.
Travelers arriving in Massachusetts must complete the Massachusetts Health Form.
Travelers are advised to get tested 3-5 days after travel and stay home and self-quarantine for 7 days after travel. Even if they test negative, they must still stay home and self-quarantine for the full 7 days. If the test is positive, isolate to protect others from getting infected.
Travelers who did not get tested, are advised to stay home and self-quarantine for 10 days after travel.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
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Scores according to KAYAK customer reviews
Cons: "I am always having seating issues flaying on Turkush Air . MOs of my flight my seats are next to bathrooms. I asked to be moved. Luckily there was a seat available. This is just too many times. I wanted to get Turkish Air credit card. After my experience with last flight I am RE consider this. regards IHarel."
Pros: "Kaptan Pilot and crew we’re excellent"
Cons: "Seats are uncomfortable. Too narrow."
Cons: "Too warm, chaotic boarding, not enough baggage space, airline couldn’t upgrade me at the gate with miles."
Cons: "Chairs spaces"
Pros: "On the plus side, the food, service, entertainment, and comfort on Turkish are the best of any Economy class overseas flights. For that reason, they are my top pick."
Cons: "I can't understand why I was booked with an impossibly tight connection. It's a huge airport, with multiple security checkpoints with long lines. I had an hour between flights, and the first flight landed just five minutes late. The gate for the second flight had already closed by the time I cleared the first security checkpoint. It would have been completely impossible to make it to the gate on time. Turkish put me up in a hotel, etc., for the night, and there were dozens of people in similar situations. But the airline shouldn't offer connections that are totally impossible."
Pros: "Food was excellent. The built in entertainment from movies to games was amazing! It saves you space from having to pack a bunch of electronics."
Cons: "I always enjoy a window seat but the people next to me didn't get up at all! So I was stuck sitting and didn't have a chance to stretch my legs. Not the airlines fault of course. If you put your seat back a little, it just pushes your knees farther forward."
Pros: "I was lucky enough to have a whole row to myself. Otherwise, it would be the regular cramped seating arrangement that is on all airlines."
Pros: "Comfortable, on time and as always good service from Turkish Airlines"
Pros: "The service and the cleanse up to the tope"
Pros: "I like the food and movies"
Pros: "It was a short flight. Lemonade"
Pros: "Very impressed! So impressed that actually called home to tell others to make sure they booked through Turkish airline for their travel next month!"
Pros: "Not like at all"
Cons: "Not like food not like service"
Pros: "Very attentive staff who gave us an extra meal and checked in on us while my girlfriend was sick from food poisoning the day before."
Cons: "Far too few agents at check in. The signage wasn't clear and we waited in line for 15 minutes before realizing we had to be in a different line, for which there was only one attendant checking in for three different flights all leaving at the same time. When there are three layers of security at Attaturk airport, everyone waiting to check in were rightfully worried they may miss their flight."
Pros: "The flights themselves were fine"
Cons: "However, having a long layover in Istanbul airport was a problem as there are no seats available to sit it for hours. If Turkish Airlines wishes to continue to be a major travel hub they will need to cater to transit passengers."
Pros: "The crew was friendly"
Pros: "Food was ok, the crew also was good."
Cons: "Our flight was scheduled for 9am and we started from Sarajevo at 12-12:30, therefore we had to run thrue huge part of the Ataturk Istambul Airport in order not to miss our connection flight to Antalya at 16:10. Air condition in the Airplane was also to strong so we could not regulate it alone."
Pros: "the plane was nice"
Cons: "the timing was so bad"
Cons: "The airport staff in Istanbul was horrible. Wouldn't help find the gate until the last second. After arriving in JFK. We're stuck on plane on tarmac for 3.5 hours "waiting for a gate" unacceptable."
Cons: "My flight was delayed, and the wrong gate was initially listed for my connecting flight, causing me to miss my flight. I asked to transfer to the next flight, but the staff there argued with me and refused to do so, saying I must purchase another ticket. I was forced to purchase a visa, go through passport processing, and purchase a new ticket that cost nearly as much as my entire round trip ticket from the US. I then had to pay to stay overnight in a hotel and had to make alternate arrangements to meet my hosts when I finally reached my destination."
Pros: "Service and overall is excellent"
Pros: "I had a most pleasant experience flying from New York, NY to Kiev, Ukraine. Everything about the service was just right. Thank you for your kindness and attention to detail. From now on I will only fly Turkish Airlines when going to Kiev."
Pros: "Good food, very polite and attentive staff."
Cons: "Seat cushions lack comfort and the legroom is not sufficient for a average size person."
Cons: "I have had flight from New York to Tel Aviv with connection through Istanbul. The flight from JFK got delayed and for unknown reason when arriving to the gate in Istanbul my seat was given to other passengers - though I came to the gate before the boarding was closed. I have never in my life received such a poor service. I was lied/misled/attacked by Turkish airline employees in the gate and in the transfer desk. I would never recommend taking Turkish airlines to anyone"
Pros: "Flight any crew awesome"
Cons: "Parents who allow a child (not infant) to scream for 2 hours"
Pros: "Airplane and entertainment were nice."
Cons: "Flight left an hour late so we missed our connection."
Pros: "This was my first flight with Turskis Airlines and my best experience with flying to Europe. The food was excellent; we had two hot delicious meals (best airplane food I ever had). The crew was the best - professional yet friendly. TA airfares are cheaper than other airlines so I could spend one day in Istanbul. That alone is worth it!"
Pros: "Complimentary travel kit was a life saver."
Cons: "Missed the flight bc they changed the gate for the flight without making any announcements. Told me I could pay a penalty fee in excess of $450 to be out on another flight even though same flights to Amsterdam where currently $213 online. When I told them about the price of the tickets online, the response of the customer service agent was "yeah, sometimes the penalties are high". He didn't do anything to try to help. The entire Turkish airlines team at IST is the biggest joke for a customer service team I have ever encountered in any line of business. I have never met a group of "professionals" that are so unprofessional, rude, void of empathy, and overall customer service knowledge than the turkish airlines team at IST. I will never conduct business with Turkish Airlines again and will ensure all my friends, family, and colleagues try their best to avoid them too."
Pros: "Patience is a virtue"
Cons: "Terrible service, unhelpful staff on flight and in airport."
Cons: "The security at the airport is a little too much. Once we landed at Istanbul we went through a security check point which took about 30-40 minutes. I barely made it to my connection flight . Then I went through another security check before boarding the plane. Unnecessary in my opinion"
Cons: "They cancelled my flight days before leaving the country or origin, leaving me incredibly inconvenienced."
Pros: "Onboarding, crew attention, lounge access"
Cons: "Food was even better in Turkish Airlines before."
Pros: "A lot of food and drink, toothbrush, slippers, etc."
Cons: "The first leg of my trip had a tiny, cramped airplane for 10 a plus hour flight."
Pros: "Same problem coming back, my flight IST to IAD missed because my my layover was only one hour, and when I got the desk of my connecting flight, I was not allowed to board, even though there were last few passengers were still moving to the plane. This time I had to spend another 8 hours on IST."
Cons: "I would have like quite a few things, but delays which were not uncontrollable ruined my whole trip"
Pros: "Professional and helpful crew, clean airplane."
Cons: "Flights was late, no information was given as to when the flight would board or the reason the flight was late."
Pros: "food was excellent"
Cons: "Istanbul Airport could not tell me the gate of my connecting flight in a timely manner."
Pros: "Friendly staffed"
Cons: "Not the seats I reserved"
Pros: "I liked the crew"
Cons: "The security at the Turkish airport. There were very long lines, people pushing each other, screaming. Security put some extra stamps for particular people randomly. There were three women from the same country with the same type of passport who one of them happened to be pregnant. They put extra stamp on her passport. When I asked one of the security why her he said it was random and it was American procedure. The woman started screaming after she was checked twice more and they started to use a detector on her belly. It was all crazy when another family was checked and the security decided that the three kids were okay but the parents weren't. The security told the parents to separate themselves from the kids for double checking. The father started screaming as well. It was all horrible."
Pros: "It was a 55 min flight and they actual fed us with great food and drinks, and the plane had impersonal touch screans , witch is unheard of on such a short flight."
Pros: "The food on Turkish Airlines is fantastic, and the crew are exceptionally polite. Actually the best meals I've eaten on an airplane."
Cons: "On my flight from Istambul to NYC I was told I had been given an aisle seat but in fact I got the middle of the middle. If there were no aisle seats left, it would have been better if the person had just told me that, rather than saying I had an aisle seat, and I found out later. It was very distressing because I have diverticulitis, which is a serious stomach complaint, which means I need to be able to get to the loo! I felt that they could have been more understanding about this."
Pros: "When we couldn't fly United (due to cost) we were not sure what to expect from Turkish Airlines since we didn't know anyone who had flown it before. It was very pleasant and we thoroughly enjoyed the flight. We felt like we received first class treatment in the economy section of the plane. From warm hand towels, beautiful menus for meals and beverages available, a toiletry bag and much more. The inflight entertainment was awesome. Love the large screen and the touch screen abilities. So many great choices."
Cons: "The temperature of the cabin changed drastically from being very hot to very cold in a short matter of time. The boarding process was also not organized well at all as we lined up in our groups, but people did not follow this so although we were group A, somehow people from lower groups were boarding before us. The seats were a bit hard."
Cons: "YOU destroy the traveler Luggage at this trip and there is some items missing . Thank you"
Pros: "Attention, service, flight."
Pros: "Food and entertainment."
Cons: "Disorganized boarding and lower than average leg room"
Pros: "Great food and serivice!"
Cons: "The fact we have to embark by bus!"
Cons: "Would not r commend in any capacity"
Pros: "Very friendly crew, very clean cabin, very comfortable seats"
Cons: "Food is a joke"
Pros: "The fight had a lot of open seats as I had a whole row to myself! Also the crew was kind."
Cons: "Flight was delayed, but it didn’t interfere with my travel plans."
Cons: "Better Communication from Lufthansa"
Cons: "A delay to unload then reload bags, followed by no in-flight communication of connecting flights, led to a missed connection and an overnight hotel stay."
Pros: "I was seated in Row 18 (comfort economy?) and my seat was relatively comfortable. The cabin was clean and pleasant. The crew was friendly, efficient, and professional."
Cons: "My family was seated in the economy section and their seats were extremely uncomfortable. I had the pasta dish for dinner and it was mushy to the point of being inedible."
Pros: "Absolutely nothing."
Cons: "Absolutely everything."
Pros: "Service is excellent, comfortable seats and space between legs is comfortable even in economy."
Cons: "Yo no pude viajar y no tube ni siquiera una remuneración un empleado de luftansa me dijo que no podía viajar Ali mejor por que no le simpatize y le quedó sin viajar y perdiendo dinero tiempo"
Pros: "for the first time ever, my kid ate the airplane food, and it was because it was good. the service was really good and the staff outstanding."
Cons: "Te cabin pressure gave us headache. always happens with the A380 though."
Pros: "Crew, boarding, seat"
Cons: "Paris airport is extremely passenger unfriendly. Better to connect somewhere else"
Cons: "Water only and.. I had to asked for it. No snacks or other drinks in my eighteenth hour of flying back from Poland :(("
Pros: "Crew and flight and service were fine"
Cons: "Economy seats are cramped"
Pros: "Good, friendly crew"
Pros: "on time no hassle"
Cons: "nothing in particular"
Pros: "Great hospitality"
Pros: "Everything was great. Not a single downside. Easy to follow announcements on connection, punctual and nice aircraft."
Pros: "Attentive and friendly crew, good selection of in-flight entertainment"
Cons: "Crew did not come around very frequently with water throughout flight, mostly only during regular beverage service."
Pros: "Actual flight, staff, food, beverages."
Cons: "Altho I checked in on line in advance, i was unable to print my boarding pass . Lufthansa very little space for check in & luggage at Charles de Gaule and staff advised me to arrive at 4am for 7:45am departure so I could stand in line to get boarding pass and deposit luggage. I did so. Wait was not too long. Security was fast by comparison."
Pros: "Arriving on time."
Cons: "Can't think of anything."
Pros: "Clean, polite and cheerful staff, good food conveniently offered, on time, decent in-flight entertainment."
Pros: "Great service, comfy plane, smooth ride."
Pros: "I love Lufthansa! Great service, comfortable, warm towels before meals served with real silverware. Amazing!"
Cons: "Service! Comfort!!"
Cons: "Flight was delayed twice. 3 hour trip took 15 hours."
Pros: "Arrived with enough time for me to connect to my international flight."
Cons: "Boarding had no clear order. Had an international connecting flight and by the time I needed to board, there was no room in the overhead and I had to check my luggage. The airline should provide a vegan snack option for customers."
Cons: "I was very irritated and angry about the checking in procedure at Charles de Gaulle airport in Paris. Lufthansa representatives were extremely slow and inefficient. I already performed the check in online. What is the purpose of online check in if I had to wait in line almost an hour only to drop off my luggage???!! Very unpleasant experience."
Cons: "The boarding area was cramped."
Pros: "Still thinking about it."
Cons: "I didn't like that there was no organization. People just flooded the gate like animals.."
Pros: "Crew attention"
Cons: "Expect to pay $85 euro for a carry on bag that they will ask you to check in. This is our returning trip with the same set of bags for the round trip to Paris. At the gate we were asked to check in the other carry on bag which we bought right before the trip making sure it fit the new small size req. Still that was put into check-in. We ended up with no carry on luggages with us boarded. Only to find quite a lot of bags that are much bigger than ours were allowed to be in the cabin."
Pros: "Food was great. Good movies. Friendly staff!"
Cons: "The television screens were very old and discolored."
Pros: "Crew were all super polite and friendly"
Pros: "Water bottle when we arrived at our seat."
Cons: "Paying 8 euros for premium movies AND if you wanted earphones (I had my own), you would need to pay 2 euros more. Excessive. Choice of movies was rather limited even in premium. In regular, it was quasi non-existent (2)."
Pros: "Smooth flight. No delay, no unpleasant surprise."
Pros: "On my going flight MSP to Frankfurt, I had a normal seat and as a tall person, it was miserable. The seats were so tight I had to have my legs in the aisle and constantly stand just to make it. On the return I was given an exit row and it was quite nice."
Cons: "Condor is a reduced price airline so I was not expecting a large amount of entertainment. But only two free movies was a little bit extreme. The music selection was good."
Cons: "The boarding process takes too long as people try to take too many things"
Pros: "The flight was not fully booked."
Cons: "The snack provided was totally insufficient. the check-in staff were stringent about luggage size and weight even when the flight was not full."
Pros: "Loved the little sandwiches!"
Cons: "The check-in process in Paris was frustrating and slow. The boarding process was also a bit chaotic."
Cons: "Great customer service!"
Pros: "The flight was short and well organized, boarding relatively efficient, snack was just OK, service was nice and crew was very accommodating and seemed happy. Mobile boarding options worked well."
Cons: "Snack could be better."
Cons: "Old plane. Bad food. Small seats. Obsolete entertainment system. Hate United!"
Pros: "Lovely crew."
Cons: "Boarding process was unclear."
Pros: "Food was pretty darn good, and the crew was very generous with drinks."
Cons: "There was some metal box by my left foot that restricted my leg room even more than usual. But I'm not sure if there was anything that could have been done about that."
Pros: "We were delayed but better that than bump around in a thunderstorm. Food good"
Cons: "Would like to see more selection in movies"
Pros: "The leg room was definitely more than on a US flight, which I gravely appreciated."
Cons: "Boarding was a bit chaotic -- no rhyme or reason . Pasta dish and chicken dish were both low quality."
Cons: "It would have been nice to know if each meal contained cheese, as oposed to just general "chicken and rice" and "noodles with marinara and cheese" It turned ut the rice was in a cheese sauce, and i could not eat it, and could also not eat the alternate option. Please think about giving out a detailed list of ingredients for the in flight meals so we can make more informed choices when we have food restrictions!"
Pros: "All the services were great."
Cons: "Everything was perfect."
Pros: "Smooth Ride Stewardesses"
Pros: "Politeness, dedicated and professional."
Cons: "I can't see what, it was all good."
Pros: "It was all very standard- crew was nice, plenty of food"
Cons: "the system for checking bags at Paris CDG was really bad. The Kiosks to print bag tags were really hard to use - esp for older folks."
Cons: "Flight was delayed over an hour and that added to an already for a very long day. We also ended up waiting a long time while aboard. There apparently was a weight balancing issue. It took them a long time to let us know why we were sitting there. Otherwise everything was okay."
Pros: "Everything was great!! Thanks so much!!"
Cons: "Chairs are not comfy and no entertainment"
Pros: "Excellent flight attendants. Comfort was great. Nothing really was bad about the flight."
Cons: "Nothing I can think of...."
Cons: "It would have been better if the flight wasn't delayed got hours while we were stuck on a plane!!"
Pros: "staff did the best they could to assist"
Cons: "Flight change, would have like more options to reschedule flights. However good service from overall."
Pros: "Great and responsive crew, still-amusing WestJet wit. Very organized!"
Cons: "Some older (like 1940s-1950s) movies for in-flight entertainment would have been great."
Pros: "The crew was awesome"
Cons: "Such small seats, so hard to be comfortable"
Pros: "Flight was on time. For once."
Cons: "Flight attendants were making ridiculous juvenile jokes over the intercom."
Pros: "Comfortable seats. Nice staff."
Cons: "Poor entertainment. I usually watch movies on my iPad but there was no wifi and the available TV shows were not to my taste, the screens were small and not clear. The magazine was boring, no games to play. Flight delayed an hour for no apparent reason."
Pros: "for that price I'll fly west jet every time"
Cons: "some water or something was falling from the ceiling on my brother in the window seat on take off at the back of the plane was pretty gross"
Cons: "Small plane"
Pros: "every Single employee treated us great. Seating was very comfortable."
Cons: "The discontinued the tablets in plus after booking without notifying us. Not too impressed that we flew 9 hours plus time change and got breakfast followed by breakfast. On the way home we get dinner followed by dinner I guess"
Cons: "2 hours late !!!!"
Pros: "The legroom in economy was good. The staff were very pleasant and they even tried to comfort/distract a crying toddler."
Cons: "The flight was delayed for 2 1/2 hours which meant that it didn't arrive in Toronto until 2:40am, this made it difficult for being picked up. I wasn't aware that this was a basic ticket (I bought it through 3rd party website) which meant that I couldn't prebook my seat. After checkin online and paying for the seat it also meant that the seat couldn't be changed even though there were several available seats. There were no entertainment centres at each seat which was also a real surprise. I didn't have the Westjet app therefore I couldn't have access to the movies as I didn't want to have to pay for internet."
Pros: "As always great service and flight"
Cons: "Nothing to report"
Pros: "Room Sears in row 4"
Pros: "Free beer"
Cons: "2.5 hours late"
Pros: "Punctuality and smooth flight"
Cons: "Delayed over a hour"
Cons: "Head crew person was lazy and bad attitude. The rest were very good"
Pros: "An uneventful and comfortable trip, well.. as comfortable as any aircraft gets :)"
Pros: "Left and arrived on time, friendly Westjet crew as always."
Cons: "Tiny TV screens, no real food, seat cushion was so compacted it was uncomfortable."
Pros: "Staff was good."
Cons: "Delayed by 1 hr, no coffee or tea. Food choices very limited"
Cons: "They kept us on the aircraft for 4 hours on the tarmac as opposed to let us sit at the gate"
Pros: "WestJet great airline"
Cons: "YYC new Gate “C” poorly organized"
Cons: "Should have been home by midnight but ended up landing at 1:45 am."
Pros: "I was given a nice seat with plenty of leg room by the emergency exit ."
Cons: "Check in process was brutal. Two different pieces of advice from two different agents. Boarding from front to back of plane is inefficient. Creates clogged aisles."
Pros: "The crew was so friendly. They offered to check bags for free at the gate which is awesome because I didn’t have to worry about finding space in the overhead bins when boarding."
Cons: "Flight was delayed an hour, but it was due to weather, so it is really out of westjets hands."
Cons: "Very poor attitude of cabin crew. if they don’t want to serve the “guests” get another job."
Pros: "Loaded plane quickly and efficiently. Crew friendly"
Cons: "Had long wait at gate in Calgary"
Pros: "No much.."
Cons: "To start.. due to your company combining two out going Toronto flights in Vancouver and then being late off the ground in Vancouver because if that we missed our connecting flight in Toronto to Ottawa. This in turn made us miss a very important appointment in Ottawa. I’m sure the company loves that they saved money by combining those flights however you flunked the test with me. All the corporate could care less about me missing my flight after they look at the bottom line but I will be taking my $1600 plus money elsewhere in the future because of the aggravation, frustration and I don’t care attitude that your company has provided me. I’ll I want to do is get back to Vancouver in my return flight hopefully put most likely on time with my two girls and forget that your company does exists. Thanks for the headaches and goodbye.."
Cons: "Lack of attention from aeromexico in customs to ensure making the connection. Sevice is a joke."
Cons: "No wine to purchase this time"
Pros: "Excellent crew."
Cons: "I miss the free movies..."
Pros: "Crew was friendly"
Cons: "Equipment problems, flight delayed and equipment changed, bumped from a decent (preselected seat) to the back row next to the toilet. I respect mechanical and other problems happen and are not always in the control of the airline, but the customer experience certainly is"
Pros: "My brother had a heart attack and I was traveling out Edmonton to be within and his family. It’s a stressful time and I meant to book for Nov 7 but booked Nov 9 by accident. The person at the checkin desk was wonderful. Changed my booking and checked my bag without any charge. It made a very stressful situation so much better, I really appreciate the staff who went out of her way to help me."
Pros: "Super fast boarding and check in! Arrived early"
Cons: "The q400 is a terrible aircraft."
Pros: "Clean Plane and pleasant crew."
Cons: "No movies or TV"
Pros: "I arrived early to insure that I didn't run into the same troubles as my previous flight when I missed my flight through no fault of my own. This flight was much better organized and went without any issues."
Cons: "I like the concept of boarding a plane by zone however if Westjet doesn't enforce it then the zone loading is nothing but theory. Time to put it into practice Westjet."
Pros: "A bit more seat room. I'm a tall guy and was a bit cramp"
Pros: "Stayed patient with the large, young group aboard. Didn't let that stress bleed over to other passengers"
Cons: "Hard seats no padding extrely uncomfortable"
Pros: "People very helpful and friendly."
Cons: "Plane needs to be upgraded, don't charge for meals or baggage"
Pros: "online checkin, fast boarding (a total of only 27 passengers undoubtedly made boarding much quicker), had extra space due to the sparse flight; smooth flight, good refreshments, pilot did a good job of keeping us updated on runway/gate status"
Cons: "on board crew didn't seem interested; empty cup was never picked up; upon leaving the aircraft (after a 30 minute delay due to a problem at our gate) none of the crew said as much as goodbye or thanks. I know it was a late flight with very few passengers, many of whom may have slept, but as such I thought the crew should have been more attentive and friendly at departure. A disappointing experience."
Pros: "Nothing out of the ordinary but I am not going to fly Air Lingus or TAP ever again."
Cons: "the Team Leader at the check in counter was nasty, Her colleague made the mistake of not telling me that I had to wait there for the wheelchair that was going to take me to the plane, so I went to have a light breakfast. Then I waited half an hour on my feet waiting for the wheelchair"
Cons: "fly cleanup"
Cons: "Delayed flight, no snacks, and staff not as friendly."
Pros: "It was a comfortable and roomy (nice leg room) flight"
Cons: "Their entertainment system was not working, nor was their WiFi"
Pros: "Not crowded, lots of empty seats"
Cons: "Poor customer service. I think I said thank you many more times than the flight attendants who barely acknowledged me and seemed annoyed about performing any type of basic service (serving food/water/collecting rubbish/etc.)."
Pros: "Food was ok"
Cons: "Who starts a boarding process 2h before the flight with only 2 counters, with no possibility to check in online (even for those without luggage) and no automatic machine? I'm very glad the company had the kindness to wait for us on the last call for boarding when you finally check your luggage 30min before departure. Should we talk about the politeness of your fight crew? In short, very disrespectful. Delivering the luggage took an extremely long time"
Pros: "Loved the plane and crew. Comfortable economy seats"
Cons: "Transition off plane in Dublin felt like cattle. No clarity on direction for first time people going to US about pre-clearnance process. If gate would have been posted sooner, I would have gone to pre-clearance sooner. I thought you go only after gate is posted and they call flight. Could have been a mess missing flight over this, but I was OK"
Pros: "The seats"
Cons: "We would like a lil free water"
Pros: "Everything went smoothly."
Pros: "plane staff asked passengers that if they did not have a plane to catch to allow those who did to deplane first."
Cons: "Very little information regarding the two hour delay. We heard that the plane was on the ground but there were no busses available to transport us to the plane."
Pros: "More room on the Airbus on Aer Lingus. Comfortable temperature in plane. Easy boarding."
Pros: "Nothing went wrong so that's plus"
Pros: "The flight was very short, but everyone was accommodating."
Pros: "Friend staff members onboard willing to help customers"
Cons: "The snack service that had everyone line up in the aisles was a bit hectic and busy"
Cons: "BA used to feel like luxury travel. Now they just feel like any run-of-the-mill budget airline. Felt nickeled & dimed from start to finish. Staring with being asked to pay $39 if I wanted to preselect my seat. My friend and I chose the free option of selecting our seats 24 hours before the flight--her luggage didnt even make in on the plane! It was finally delivered at 2:00 AM the next morning; well past the 8:00 PM promised delivery, which caused us to lose an entire eveing in Paris. On the return flight, home, she was told there wasn't even a seat for her on the plane. I failed to add that after booking and paying for her flight, they cancelled and deleted the SFO to London leg of the flight without so much as notifying her via email, phone, or text. Mind you, the London to Paris leg was not cancelled. Had we not tried to pre-book our seats, she would never have known they had cancelled her flight. What impacted her, impacted me, so needless to say, neither of us will ever fly BA again! BTW, their online customer service representatives were very nasty to deal with."
Cons: "I was absolutely appalled by the service, I was in the rear of the plane both flights and by the time the food had got to me there was no choice of meals . The flight attendants just threw it down in front of me . I found the staff rude and I could hear them making fun of passengers. Also the tables were insteady so you had to put something under it so it was level. Headphones hurt your ears. And the fact that when I booked my flights they did not mention that the flight from Dublin to Newark was a domestic flight so no free alcohol. I was very disappointed in this flight to and from"
Pros: "it was quiet and smooth for an English/Irish flight."
Cons: "Horrific food; horribly tight seats on an E330;"
Pros: "Crew were very nice"
Cons: "Would like to be at least able to state a seat preference. With a tendency to be claustrophobic, a middle seat is the worst. Fortunately it was a short flight"
Cons: "After booking 2 months in advance to be placed at the LAST ROW next to the toilets? I will think long and hard before booking Aer Lingus."
Cons: "See dislikes followig Dallas to Paris"
Pros: "Easy flight. On time."
Cons: "Waiting for counter to open at 8:20. Did not know. Could have been enjohing coffee somewhere."
Pros: "Comfortable seats, skilled pilots and polite crew."
Cons: "Our flight was delayed and therefore a late night became a very late night to get back home."
Pros: "Their best was merely adequate."
Cons: "Unlike modern airlines Aer Lingus does NOT let you check in ahead of time. You have to WAIT in line forever with people checking luggage. Also, my flight was an hour late. No reason or apology given. It nearly made me miss my connecting flight"
Pros: "Friendly, helpful, positive crew. Clean plane. On-time departure & arrival"
Cons: "Only food offered was for purchase - even snacks. :-("
Pros: "Flight crew should have not set our expectations after leaving Paris one hour late then sitting on tarmac in Dublin with the hopes we would still make our connecting flight. Stress level was karen higher by this point"
Cons: "Took us 14 additional hours to make it home. Airline and connections should be more realistic."
Pros: "nil unfortunately"
Cons: "waiting in three different lines for over two hours with one person serving! Paying for my baggage (under20kgs) with my flight then being forced into paying again at the airport because they said they did not have my details on their system. being forced to go to another line and que up to pay a second time for my baggage to be taken onto the airport. Going back to another line to put my baggage in and show the receipt for the baggage that had been paid for twice. Going to the next (another) line with one person serving - several Dublin passengers in the que and a line that as about 100mts long- yes about 100 metres long with one person serving without any Lingus staff coming to see if all was ok . No help no announcements nothing. sitting in a plane for an hour and a half with three children under the age of four crying, screaming and yelling all the way without a thing being said by any of the crew. A little is ok, but three families with young children with no support from the crew was not pleasant"
Cons: "1 hour in the slowest line ever. No self serve kiosk. CDG security also frustratingly slow"
Cons: "No snacks or water"
Cons: "Lost my luggage. Still havent found it."
Pros: "Seats comfy"
Cons: "Boarding was delayed and confusing. Not organized well, check in was AWFUL. One hour to get through with two people. Not eddiexekf to make plane on time!"
Cons: "Only 3 people to check bags for the entire flight? Are you kidding? I had to rush through passport control, skip the line, to make my flight. Unreasonably understaffed check-in in Paris. I stood in line to check my bag and get boarding pass for an hour and a half. Absolutely ridiculous."
Cons: "Plane is Dirty. Trash around seat floor and crumbs where remote is. No charging station on seats."
Cons: "We had a terrible experience at the Aer Lingus desk in Paris. We got there two hours early for our flight and there was already a long line at the desk and no agents at the counter. Finally some agents arrived started checkng people in. After 15 min in line, they told us that if we were flying to the U.S., our flight was delayed and we would not make our connection, and to get out of line and wait. After 20 more minutes, they said that was a mistake and get back in line. I waited for approximately an hour and a half in line there, and had to run to my flight. There was no effort made to hurry us through security or any apologies."
Cons: "It wasn't written anywhere that my flight was serviced by air lingus. So I had to change terminals to check in barely made my flight. Slowest check in staff Ive ever encountered. No complimentary refreshments thought the credit card machine didn't work so I guess they were complimentary after all."
Pros: "The crew was great and very accommodating. Seat we're comfortable. They crew kept us all informed with the progress of the flight."
Cons: "One of my seats was not cleaned up properly. There were used napkins in the compartment in front of me."
Cons: "Since my ticket was with British Airways "Operated" by Aer Lingus, I was not the only one confused about which airport terminal to go to. The taxi driver was confused too. He was not sure he had dropped us at the right place. Even the person at the Information Desk at the airport said it could be unclear for someone "not in the business". Please rectify. Thanks"
Pros: "Good amount of legroom, nice plane in good condition. Friendly professional staff."
Cons: "They have a rather meager selection of movies and TV to watch. My flight over to Europe was on British Air, and the comparison in this regard was stark. BA has tons of movies and TV to choose from, and lots of first-run. This had about 6 TV shows, 2 episodes each, and maybe 20 movies, ranging in age but mostly not very new. When you're on a daytime flight for 7 hours, this becomes something you care about."
Pros: "Not much"
Pros: "The worst airline baggage handlers , will never fly with them again , stupid website , good luck trying to connect with the customer support... Irish communication is the same as 3 world"
Pros: "very attentive staff!"
Pros: "The in flight entertainment was very good. lots of choices."
Cons: "slow check-in terrible, website was down so no on-line check in, stuck in a window seat. seats in main cabin are too small. too many chiefs and not enough indians... check in at CDG was a joke, terrible service!"
Cons: "I was very lucky to make my connecting flight because of a 90 minute delay. I was informed that my bags might not make it, which is the last thing you want to hear when you need your bag for the next day..."
Pros: "Got in early"
Cons: "Lost luggage for 25% of the flight. They say this happens often. spent 3 hours at the airport filing a claim. I hope I see my suit case again"
Pros: "Boarding on AerLingus is messy and last minute. But crew is nice. Short flight so no food without paying separately for it, and no entertainment options."
Pros: "1. The staff was very friendly but hampered by poor food and water planning. 2. The airline's name is humorously suggestive."
Cons: "1. We were informed by CDG's website that international travelers should arrive 3 hours before the flight. Our flight was at 10:20 AM. We arrived before 7 AM. There were 4 people in line ahead of us. No one from Are Lingus arrived until 7:45. There were no apologies, no friendly welcome, just officious personnel who could have cared less about us. We had had a problem at JFK on our flight out and we were told to expect problems on the return. The clerk separated me from my wife and sister (who needed a wheel chair) and then issued us boarding passes only for the flight to Dublin without explanation. I waited in a line at the gate for another 2 hours to straighten it out."
Cons: "No online checkin available transfer side. so no boarding pass So had to come out and queue ... Very very slow queue to checkin"
Pros: "Aer lingus was good and helpful"
Cons: "I don't have my bag"
Pros: "The price is affordable"
Pros: "Left us alone a lot and also not a lot of brainless babbling over the pa. Very nice change from most airlines"
Cons: "The Kayak website sucks"
Cons: "According to Kayak I had one bag for free I had to pay 50 euros"
Pros: "Food and price"
Cons: "On time departure"
Pros: "Crew was nice."
Cons: "My family wasn't given a choice on the meal they were given which was hard because most of them don't eat fish (it was codfish). One of the flights was delayed 2 hrs & then didn't take off for 40 mins after the two hours because boarding wasn't started til 10 mins before it was scheduled to takeoff"
Pros: "Everything very professional and high quality."
Cons: "The queue for the check-in / bagagge drop-off took almost an hour; only towards the end a second regular counter (besides the premium) was opened."
Pros: "Nothing stood out. Legroom was ok."
Cons: "Boarding was confusing and poorly managed."
Cons: "Our flight in Lisbon was scheduled to board an hour before departure. We arrived on-time, went through the line and were then placed in a standing room only area to stand and wait for another 45 minutes before boarding. We were placed near the entrance (I thought to board early as a family) but were later told to join another line when we asked why we sere just standing and waiting while other passengers were walking past us. The communication between staff and between your staff and passengers was poor."
Cons: "TAP was late getting the first flight out, offered almost no help and almost left 22 people stranded in Portugal and tried to get us to pay for a new flight at our own expense. Customer service was terrible. Multiple people in line said they had been stranded in Portugal by TAP airlines before."
Cons: "Hand luggage weighing queue delayed flight, Gatwick flights delays, missing luggage at Lisbon,"
Cons: "Not missing our connecting flight because if flight / airport delays."
Pros: "Very efficient and competent crew. Very much like the A330 plane."
Cons: "On our flight from Lisbon to Paris Orly the baggage took two hours become it was delivered. We were later told the baggage crew forgot some of the bags."
Cons: "There was an undisclosed $120 baggage fee. The food was horrible and made me sick. We left nearly two hours late."
Cons: "Food timing, displays for video tiny and no selection possivble."
Pros: "nice people and cordial staff"
Cons: "cold night in Vienna, pre-boarded then waiting on the bus for 15 min (with doors open) before driven to the plane. then again landing in Lisbon, off the plane then bused to the terminal. slow"
Pros: "I would def use this airline again."
Cons: "The only issue was they’re weren’t any outlets to charge your phone or laptop"
Pros: "Good vegetarian meal. Great price."
Cons: "Those seats might be ok on a short hop, but a five-hour intercontinental in the middle of the night? Price is cheap, but personally never again."
Pros: "Overall was ok gor a very cheap flight considering it is not a lowcoster."
Cons: "Very incomfortable seats. Hardly reclign, no leg room. I am 5’8” and slim and it was tight."
Pros: "The crew and passengers were in a great mood on a Saturday night flight feom Orly to LIS"
Cons: "There were papers and debris from previous flight still on the floor. Clearly they did not vacuum. If yoy want piece and quiet, this is not thw late flight for you."
Cons: "Unruly boarding lines. Plane late .flight attendant less than friendly"
Pros: "Great lie flat seat. Nice FAs."
Cons: "Food was not that great for intl C"
Pros: "The crew was amazing. Very professional, kind, and accommodating."
Cons: "The boarding check-in person was confusing. Anyone that didn't speak Spanish got in the wrong line. They didn't announce that there were two lines, one for A and one for B. So we were mistakenly directed to stand in the line for a Madrid flight, when we were going to Lisbon. They made the last minute call only in Spanish, so we all almost missed the flight. The landing was a bit rough with crosswinds."
Cons: "The flight was cancelled few hours before departure. I called the customer service and they a flight to Tel Aviv a day after with 3 stops. It was imposible to accept, so I've cancelled and bouhgt another ticket from other airline and ask for refund. Three months later I still waiting for the money. Not recommend at all TAP."
Pros: "Prompt and courteous"
Cons: "Not enough leg room, just not enough space al the way around to be comfortable."
Pros: "Food was of good quality."
Cons: "Boarding was slow. A group of very rowdy passengers who showed zero consideration for their fellow passengers and whom the crew did little or nothing to restrain, other than confiscating a bottle of alcohol they carried on board."
Pros: "Liked connections and price. Nice crew."
Cons: "There was a hefty charge to reserve seats which wasn’t clearly mentioned on the Justfly website. Knee room was the tightest I’ve had on a commercial flight. The seats barely reclined which is important on an overnight flight."
Cons: "Book wheelchair assistance for flight, all went well. At destination Lisbon, no wheelchair no assistance very poor service."
Pros: "The extra room and comfort the business class provides"
Cons: "The business class cabins are not up-to-date and state of the art. The seats are not comfortable. On my outbound flight, the seat did not fully lay flat. The electrical outlet was old and worn out and ended up not charging my devices because it was too loose. They need to install USB outlets like everybody else. Needs more luxury like others in business class"
Cons: "40euro checked bag fee on an international itinerary was an unpleasant surprise. They were quite disorganized; our airport-printed boarding passes wouldn't scan at the gate, they didn't have a jet-way ready upon arrival in Lisbon ..."
Cons: "My flight to Miami was delayed due to weather. I missed my connection to LHR, therefore missed my TAP flight to Portugal. I called TAP (before the flight) and they would not change the flight because I went through a travel site. My $240 ticket was lost, and I had to pay over $900 for a new one. I doubt I will use an internet site again because I will unlikely get a refund and it was impossible to change the ticket. Feel awful!"
Pros: "Best all around airline I've been on!!!"
Pros: "Seats were comfortable with plenty of room between you and the seat in front of you. Huge plane. Very nice."
Cons: "My video screen did not have English available"
Pros: "I got a sandwich. Excellent flight attendants."
Cons: "Late flight, and my life flashed before my eyes on the landing."
Pros: "The staff was very nice. Only bad incident was the misinformation on getting the D Tax. We went early to the airport to do it but could not get it because of erroneous information form the check in agent."
Cons: "When we checked our bags the check in agent did not let us take out bags after getting the boarding pass so we could get the D Tax refund at Customs. She said it was not necessary. She was wrong. French customs wanted to see the merchandise which we no longer had. When we complained at TAP we were told do it in Lisbon. Again in Lisbon we could not get the D tax because that custom agent wanted to see the merchandise which was being transferred to our Lisbon - Newark flight. We loss refunds of over $400. This problem ruined a perfect trip."
Pros: "i like the snack they gave."
Pros: "Excellent service on board and at the ground... Very convenient United conection in the US :)"
Cons: "The flight was 45 min late and nobody seemed to bother about it"
Pros: "Crew did a good job of keeping their cool when my flight was canceled and merged with another. After 4 hours of delay because the Pope was traveling to the same place we were and having to hand out all new boarding passes to confused and anxious passengers, the crew were always friendly and helpful."
Pros: "They served a sandwich."
Cons: "I flew TAP in sept 2016. It was full service invoked TAP again because of this and then had to pay for a small checked bag at the airport. Also there were a lot of sick people on this flight. Two people near me theew up."
Pros: "Friendly crew!"
Cons: "Showed up two hours early for flight. Forgot my passport and TAP refused to help us in any way possible. Ended up having to purchase two tickets through another airline. Will never travel with this airline again or recommend this airline."
Cons: "ran very late"
Cons: "To whom It May concern: My husband and I had a very very bad time trying fly from lisbon to Madrid through TAP. We booked together under same booking number. We don't know why my husband's ticket had been cancelled?? Thanks good! We have to spend five times more money to buy another ticket to fly together!! Now we try to find out what happened. Nobody want to take the responsibility!! Hope someone can give us the answer! Qi"
Cons: "Lisbon airport. Very antiquated, under-developed compared to other European capitals. Also, for major inter-city flights, it shouldn't be necessary to use external stairs to board a plane these days!"
Cons: "Less meat in the food, please. I somehow missed the opportunity to request a vegetarian meal, but many other airlines offer at least one vegetarian entree option (e.g., pasta)."
Pros: "Love how tap took care of us when hurricane Mathew was passing. We were sent to a nice hotel in Fatima (city in Portugal). The company paid for our lunch dinner and breakfast. Unbelievable customer service."
Pros: "The best thing was the attention and kindness of the crew on board: Excellent! Although I do have some complaints, I would say Tap is a quite good airline that should improve some aspects."
Cons: "The boarding in Lisbon was not efficient. It took a lot of time to get people on the plane and the land personnel in charge were not nice at all. I would even say very bad humoured! Plus the majority of passengers were kept standing for a very long time before entering the lounge at the gate because even though it was full of empty seats we were not allowed to enter the area. The food was not good and the entertainment system on board needs a refreshment to modernise it."
Pros: "Website, check-in, boarding."
Cons: "Seat pitch"
Pros: "Boarding process went well. Aircraft was nice up to par with other national airlines. The entertainment system was a little outdated but still worked."
Cons: "Crew just disappears after Takeoff and Serving meals. They take a long time to come when you call them. Food was horrible gave me stomach problems in the air. I had an emergency exit seat which is nice cause I had the extra leg room until some guy seated on the Flight Attendant seat I had in from of me. When I asked why this happened they said he was an airline employee and he was entitle to seat there, so I paid extra for nothing."
Airlines flying from France to Raleigh have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from France to Raleigh
Masks required on board, masks provided on flights from France to Raleigh
Social distancing seating
Middle seats unavailable to book on flights from France to Raleigh
Testing for antibodies, testing for symptoms for flights from France to Raleigh
Waiving of change fees. Search flexible flights from France to Raleigh