CDG - RDU
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CDG — RDU
Dec 9 — Dec 161
Round-trip
1 adult
Economy
From?
To?
Thu 12/9
Thu 12/16
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When to book flights from Paris Charles de Gaulle Airport to Raleigh
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- Looking for a cheap flight? 25% of our users found flights on this route for $928 or less one-way and $822 or less round-trip.
- The cheapest flight from Paris Charles de Gaulle Airport to Raleigh was found 0 days before departure, on average.
- Book at least 1 week before departure in order to get a below-average price.
- High season is considered to be December, January and February. The cheapest month to fly is August.
- Morning departure is around 8% more expensive than an evening flight, on average*.
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Top 4 airlines serving Paris Charles de Gaulle to Raleigh Raleigh-Durham
Scores according to KAYAK customer reviews7.9
Turkish AirlinesOverall score based on 23408 reviews
7.8Boarding
7.8Comfort
8.2Crew
8.0Entertainment
7.9Food
Cons: "It was a great experience"
Pros: "Every thing amazing"
Cons: "This trip really excellent Thank you Turkish Airlines"
Cons: "The Ground crew didn’t know how to add a bag"
Pros: "The food and the entertainment"
Cons: "Boarding was late and they change the number of the gate without telling the passengers. The seats were uncomfortable."
Pros: "good company"
Pros: "Food and service is excellent. Istanbul lounge is great."
Cons: "Delayed in both directions. Happens. But zero announcements. Zero. Staff didn't know what was going on. Complete chaos."
Pros: "The crew was excellent, the food good."
Cons: "The entertainment system, in three out of four long flights, did not work. In the one that "worked", the sound was terrible and this made the experience totally unsatisfactory. A major airline should avoid this."
Pros: "Friendly staff, great food and entertainment selections, care package/pillow/blanket provided, comfortable flight"
Pros: "There was almost nobody on the flight. In flight entertainment was awesome too."
Cons: "Nothing"
Pros: "The flight was excellent, with good food and good service. The crew was very professional and courteous."
Cons: "Our experience in the Istanbul airport. We got off our connecting flight and no one was willing to provide us with directions. We had to stand in a security line for two hours thinking that we had as a consequence missed our connecting flight. Again, no communication. We found out when we finally got through security (we had already gone through security at the Paris airport), everyone was in the same situation and our flight had been delayed. It would have been helpful to know that as we were standing in line. While in the line, many people panicked and starting pushing their way to the front of the line. Again, no officials were there to keep order. It was truly a mess! And creating too much anxiety and stress that I really wanted to not have on my trip back to the USA. I realize that in these times, we must go through added security, but I am accustomed to US airports where there is more communication over the intercom and by airport officials. In Istanbul, it seemed that everyone did not want to give directions, and airport officials seemed to avoid the public they were there to serve."
Pros: "The flight was good. The food tasted great. They had some good movies I haven't seen yet. The flight attendants were constantly up and down the isles either giving you something or taking away trash. The leg room was sufficient."
Cons: "The customer service on the phone and in person was completely unprofessional, rude and a bit uneducated. They yelled at me when I asked them "is there anything yall can do to fix this?". And then in person I watched them get out of their seats and yell at this older woman."
Pros: "Professional and friendly staffing, comfortable flight."
Cons: "We realized when boarding to first flight that they did not included my son on next connection flight...oops when it was addressed they fixed it in a professional matter with appologies at boarding."
Cons: "In flight entertainment system was not functioning. Turkish refused to provide hotel in Istanbul as per their policy even after being told by Turkish employees in the USA and France that this would be provided due to my 20 hour layover. I will not fly Turkish again in the future."
Cons: "Enjoyed the hotel stay on the long layover"
Pros: "Will definitely fly Turkish Airlines again!"
Cons: "No being able to rebook!"
Pros: "Staff were all amazing, meals pretty good for airline food, plenty of tv, movie and music options to stay occupied for the long trip."
Pros: "love the food and the crew service."
Cons: "Aircon could have been better. Someone got sick during the flight because of that."
Pros: "Friendliness, attentiveness, food, clean bathrooms, and great wine selection. I would fly Turkish Airlines anywhere!!!"
Cons: "I have lactose intolerance and I tried ordering the special meals. However the lactose free meals are not good. I got it more than once, it's always dry grilled chicken, steamed veggies and plain rice. Overall it's a dry meal and no flavorful at all. On this trip I didn't order a special as I was hoping one of the options wouldn't have lactose."
Pros: "Lots of crew members Pay attention Food was good"
Cons: "The boarding was chaotic"
Pros: "The food and entertainment on the plane"
Cons: "The Turkish Airlines staff can be very rude, non-communicative in passing along information. They do not like you to ask questions nor do they want to answer your questions. They yell at you or just simply ignore you. No legroom. The crew did not mention that are flight was delayed prior or that we missed our connecting flight and what to do from there. I was given a hotel room during my layover but its in a scary neighborhood and it smells like sewage is nearby. The Grand Yavaz. The cheaper price is not worth the hassle. I can spend my good money elsewhere...i will be sure to warn others."
Pros: "Food"
Cons: "1- bad service 2- bad attitudes 3- Always DELAYS 4- lost the bag"
Pros: "Crew service, as it was a big airobus, half plenty it was very comfortable to be there"
Cons: "lateness at least 40 minutes, while nobody from staff I was worrying about corresponding flight,"
Cons: "The flight was cancelled so that's it!"
Pros: "Entertainment options were excellent for adults and ado. The crew were very accommodating"
Cons: "Screaming children and passengers that don't follow simple instructions or cue with respect"
Pros: "The service was okay."
Cons: "There was a woman sitting behind me with a loud child that kept kicking my chair."
Cons: "Some of my electronics, clothing, and personal belongings were stolen from my luggage"
Cons: "Terrible connections. Long delays. Truly awful"
Pros: "Good meals, Free Drinks and more space than I'm used to on domestic carriers. would fly again!"
Pros: "The food.."
Cons: "That the anytime snacks that was offered was not available for passengers"
Pros: "This was the return flight I skipped base on the horrible customer service I received on the first leg of the flight."
Cons: "The bording process, the customer service and attention."
Pros: "The entertainment choice ! Amazing !!"
Cons: "They lost track of my suitcase. I just received it"
Pros: "Checkin and time"
Cons: "Food was meh."
Pros: "It got me to the next airport alive"
Cons: "There was not much to watch on tv and not enough alcohol"
Pros: "Excellent service, excellent food, very friendly crew"
Cons: "no subtitles on English language movies, which means I could not understand half of the dialogues because of the noise and poor sound quality. It would be very nice to always have English subtitles on all English-language movies."
Pros: "A great example of excellent service. The entertainment system really couldn't be beat."
Pros: "i love the movies"
Cons: "The cabin crew was rude and disorganized"
Pros: "Loved the leg room and movie/live TV selection"
Cons: "Nothing."
Pros: "Had emergency exit row with plenty of leg room"
Cons: "Nothing"
Pros: "The friendly atmosphere, and the choice of food and drink."
Cons: "Nothing was wrong"
Pros: "Every thing. The overall service in economy is equal to business class on American carriers, with the obvious exception of the seat itself. A light breakfast meal on a 45 minute flight? Absolutely incredible. I've also experienced this with Lufthansa in the past, but they didn't have seat-back entertainment on short flights."
Cons: "Nothing to dislike."
Cons: "Small food/entertainment selection, jarring landing, inattentive baggage handlers."
Pros: "The food was great, had a chance to sample some Turkish cuisine. Way better food than any meal you would get from an American-based airline. Entertainment was excellent, great variety of TV shows and movies. The flight attendants were attentive and helpful. The Batman v. Superman theme was a nice touch. Decent leg room in economy class."
Pros: "The crew was great, the food was good as was the entertainment :-). The bathrooms were even decent"
Cons: "They missed my connecting flight, were terrible at communication"
Cons: "Smelly and disorder"
Pros: "Very good food. Quite an extensive movie selection. Staff was very pleasant."
Cons: "It takes a bit long to complete all processes"
Cons: "The service is slow and flight crew do not go out of their way to connect or provide extra service. In fact they"
Pros: "Smooth. Polite. Delicious"
Pros: "Nothing"
Cons: "Flight status"
Pros: "Short flight. Great helpers with my mom!"
Pros: "Crew, clean toilets, quality of food/beverages served, punctuality (arrived early), entertainment"
Cons: "Cold temp/a bit cramped in economy, plane landing was rough!"
Cons: "The flight was delayed for over 2 hours because of a reported maintenance issue with the aircraft but was originally delayed because of not having flight attendants available. When the flight attendants did finally arrive they all had an attitude of wishing to be anywhere but on this flight. The lead flight attendant even got into a verbal altercation with the gate agent demanding help getting people's bags into the overhead compartment because she was "injured" & not supposed to be at work. All in all a quite dissatisfying experience but not an uncommon one with this airline & this airport. I will use both only when I have absolutely no other options."
Pros: "The crew was friendly."
Cons: "I wish there was a way to better ensure aisle seats for the people who can't afford to pay for an upgrade. Maybe it's just not a thing."
Cons: "No video working"
Cons: "Most flights were delayed (3/4 legs) causing bags to not make connections. Had to wait 2 days for my bags in Paris requiring me to purchase new clothes, shoes, toiletries and then spent 4 hours waiting for them at our VRBO- finally delivered it at 4 hours 15 minutes. Also not given adjacent seats on"
Pros: "Apologetic crew"
Cons: "Massively delayed with no compensation"
Cons: "British Airways flight was carried by American Airlines. Planes were late, boarded one plane from the tarmac with no explanation, gate was changed 5 times without announcements. Will never fly American Airlines again!"
Cons: "Connecting from Paris CDG through Chicago O Hare incoming flight to Paris was delayed by 1 hour resulting with our flight delayed. Connection at O’Hare was terrible had to take the bus from one terminal to the other which added to our delay and frustration"
Cons: "We had a 3 hour delay because of a “minor mechanical issue” that was fixed relatively quickly but took over 2 hours to get “paperwork approved”. We were stuck on the plane the entire time."
Pros: "Comfortable cabin temp, great in flight entertainment, and excellent flight attendants."
Cons: "Nothing actually. It was a very enjoyable flight."
Pros: "Flight attendants were very attentive"
Cons: "Limited leg room for such a long flight. The person in front of my husband reclined their seat and he could barely move for the 8 hour flight. Check in process at Heathrow was not wonderful as there was plenty of seats but were not open for people to sit in. It was not pleasant holding a 33 pound toddler waiting in 30 minute line"
Pros: "The food was pretty good and they served lots of wine."
Cons: "No in-flight entertainment on a 9 hour international flight (only live news), so we had to use whatever entertainment we brought ourselves. Also, there was no place to charge our phones. I guess next time I should prepare better for something like this."
Pros: "People on the planes were nice"
Cons: "The guy at the gate in france made me check my bag, he said it was due to the size but people were walking by with bigger bags and he didn't seem to care about them at all. Not sure why he singled me out. Also took my passport, which he wasn't doing for other passengers and told me to board the plane. I had to ask multiple times for him to return my passport. Not sure if it was his first day or something but it was a very frustrating experience."
Pros: "Before I knew it we were landing. Good flight"
Cons: "The meal had no dessert. The coffee had run out and they promised to return and never did. I had to remind the hostess about an hour later."
Pros: "We boarded early because of the security check, but that worked out fine. The food was good and the flight attendants were attentive."
Cons: "Spending 10 hours on a flight, but you can't do anything about that."
Pros: "Better space between the sits and the crew were nicer than prior fly with AA"
Cons: "Need better food"
Cons: "A huge queue due to AA policy to un respect BA policy of free 23 kg checked luggage of Int’l flights. A scandal, a shame. Won’t travel anymore with BA & AA."
Pros: "Amenities were about on par with other international airlines. The entertainment console was wonderful. The trip was more quickly than expected."
Cons: "Boarding was a mess. We were there 2.5 hours before our flight and had to rush to make it on time due to the awful lines for the checking our bags and general disorganization of American Airlines. The staff on the plane missed our row when offering drinks near the end of the flight and were not careful about bumping elbows and shoulders as they frequented the aisle. Also couldn't sit by my family which was a huge bummer."
Pros: "The only thing good was the airplane – a 787."
Cons: "Missed the flight because of problem with the CDG trains. Crew on the ground were absolutely useless. I ended up getting another flight the second day using the customer service number. The cecking in process was terrible. The agent was terrible.on the flight, the crew kept banging almost everybody with the food cart. One poor lady behind me got water spelled on her, hit by cart few times, and food spelled."
Pros: "Good flight. Fairly comfortable flight. Attendants Were friendly and helpful."
Cons: "The movie was mediocre. Biscuit cookie was tasteless. Would prefer peanuts or pretzels."
Pros: "Crew was lovely. Attentive but not annoying."
Cons: "Not until the cabin doors closed did I realize the plane didn't have an individual entertainment system."
Cons: "The food was horrendous. I am pretty sure the folks at AA responsible for selecting, preparing, and delivering to the passengers do not eat this food. I am a million mile flyer with AA, I had the same status on NW, and high mileage on Lufthansa, and other international carriers. At the height of my career I was a 100% road warrior flying internationally weekly The food on this flight was the worst I have ever been presented with."
Pros: "Good flight overall"
Cons: "The experience at DFW was terrible- long lines to get out of baggage claim because of too few agents to process 1000 people waiting. Also long lines for TSA screening to get to gate."
Pros: "Flight attendants were wonderful and very accommodating. They were pleasant, nice to talk to, and attentive to all passengers. Special assist personal were polite, pleasant and extremely helpful."
Cons: "I did not understand if I booked with British Airways why my return flight was through American Airlines. I requested special accommodations with extra leg room as a result of recent knee surgery. My seat location was in row 34, the back of the cabin. Not as pleasant. Too far to walk leg room uncomfortable at times during the 8 hour flight."
Pros: "I usually fly Air France but AA was terrific. Tasty food, pleasant crew, even the toilets were nicely maintained during the 9 hours flight. The only thing that AF does better is provide a full array of printed matter before boarding."
Pros: "I was treated superbly from start to finish. It started with checking in and receiving great help all the way through to off liading"
Cons: "I was a little surprised at the size of the snack (small) at the end."
Cons: "No entertainment. Seat was dirty. Small plane."
Pros: "They offered pretty decent food and snack options that were included in the flight- the high quality chocolate ice cream was an especially nice touch as well as the included wine. My seat appeared to have more space than the flight previous to it, so that added a lot more comfort without the extra expense of having to pay for the "more space" seating- I often feel like airlines nickel and dime you to death these days. Perhaps it was just the luck of the draw, but the seats had much more legroom than my first flight to Paris as opposed to the return to NY. The flight crew were all courteous and pleasant. Leather seating with readily available pillows and blankets for all was a nice touch as well."
Cons: "Having to use communal screens for watching movies and shows, having no choice as to what was displayed, having trouble seeing everything displayed (too far and small to see nuance in dark scenes and print on screen), having only one bathroom mid plane."
Pros: "Comfortable flight. Great communication from pilots, and the service was great."
Cons: "Very old fashioned plane, with one tv to watch a movie. I don't think I've flown on anything like that since the 90's."
Pros: "movies the whole way. American helped me make up for the cancelled flight over to Europe by letting me fly back from London."
Cons: "The airline "randomly" selected me for extra security. Even though I have TSA pre-check I was jostled around, sent to multiple security lines without any reasoning and the local Chicago TSA and airport staff didn't seem to know what to do. Once it was figured out I was subjected to what was essentially a cavity search. Again I HAVE TSA-pre-check but apparently that means nothing if an airline flags you. It was an extremely upsetting experience but you were in a situation of either agree to the invasive search or get stranded over 1000 miles from home. I will NEVER fly Iberia again after a cancelled flight and being stranded in the wrong country on the way to my vacation and the horrible security experience on the way back. I seriously may never go to Chicago either after seeing the complete lack of organization and traumatizing personal invasion. I fly a lot for work and have never had such a horrible experience. I would really like to know how many terrorists are caught with these invasive searches and would love to know the justification for sticking your hands inside someone's pants and grabbing their privates after they have already gone through a metal detector AND the body scanner. Especially for someone who has already passed a federal background check to obtain pre-check status. Absolutely ridiculous."
Pros: "The Admirals Club in Paris is lovely."
Cons: "My seat did not work properly- there was a short in the mechanism, I believe- that required repeated attempts to get it to recline completely, which was ultimately unsuccessful. I was clearly having difficulty with the seat but didn't receive any assistance while FA chatted up a celebrity in the seat in front of me. Flight attendants seemed to provide very perfunctory service, not commensurate with first class. Very disappointing experience compared to others in the past. I don't need to spend half a zillion FF miles when I could just buy a coach seat."
Cons: "No wifi. No personal video. Old plane. Felt like 2005 domestic flight instead of 2017 international. I paid $135 each for 2 exit row seats, and everyone around me on the flight told me they had not paid anything and just received the seat today I won't fly AA again I don't think."
Pros: "At least they kept throwing food at us on the plane."
Cons: "Arrived 3 hours early to CDG, and a long line to check a bag. It took so long, eventually they allowed people to cut in line as their flight departure times neared. 2+ hours later, I finally got to a kiosk to print my boarding pass and baggage tag, but now another line to drop off my bag on the conveyor belt. With less than 30 minutes to departure, and still haven't gone through security, I gave up and made my checked bag a carry-on as well. And then tight seats on the plane, with no individual screens (the movie played on a tiny screen 2 rows up in the aisle.)"
Pros: "NOTHING"
Cons: "This had to have been among the worst flights I have ever experienced in 50+ years of flying to 86 countries. First, an e-mail before I left my Paris apt that it would be 1 hr late departing. THEN the announcement ON BOARD that the flight would make a REFUELING stop in Bangor Maine (the eqpt was a 20 yr old 757 meant for a medium-range domestic route instead of Paris-NY). So it was FOUR HOURS LATE arriving, including an extra hour on the ground in Bangor because they'd lost their landing slot (tho they lied about "bad weather" at JFK) ... a succession of lies and incompetence. Headphone jack didn't even work at the seat ... the movie was a US film dubbed into French anyway! Gawd what incompetence. A letter Fedexed to Doug Parker, AA's CEO, was not even acknowledged.... and I do 35,000 air miles a year on AA. THE WORST."
Pros: "No major issues with the flight itself, see below for MAJOR issues with check-in and checking bags."
Cons: "The organization with American Airlines at Charles de Gaulle was absolutely pathetic. I understand it's a busy airport, but NONE of the other airlines had lines like American did. Then by the time you get up to an American airline employee, incompetence was written all over their faces. The straw that broke the camel's back was that they insisted on separating my partner and me while doing security questions, meanwhile other parties who were together were not separated (LGBT discrimination). This pushed us back 10 minutes--we were separated and he was having to wait for me after the questioning to get my bag checked, too. I'll add that we arrived to the airport with over 2 hours to spare before our flight which should have been more than enough time. We probably would have missed the flight if not for a few decent Charles de Gaulle employees who bumped us though lines at customs when they realized the time crunch, no thanks to anyone with American Airlines. I heard so many saying they will not use American Airlines again, and how saving a few dollars was not worth the headache. Flying is already stressful enough, don't make it that much worse."
Pros: "We were able to be put in an exit row which was great - especially since my husband and I are very tall and it was a cross-country flight."
Cons: "I find it ridiculous that on a cross-country flight they can't even offer pretzels or peanuts. There was NOTHING!!!! I have been on short hops on other airlines and you get something."
Cons: "The staff was rude not helpful and mean worst crew I've ever seen and I fly alot"
Pros: "The service from flight attendants very goood. Even the chicken dinner was as good as many restaurants serve with tastey sauce and cooked just right with nice tossed salad and even apple pie desert. We got served free beverage 3 times on 9 hour flight from Paris to Dallas. The entertainment options were amazing: So many new movies or video games or e-reader were added plus with individual screen in front of each seat! They will be my first choice. New seats also had extra padding and were more comfortable! Wow1"
Cons: "A little more leg room would be nice."
Cons: "When I booked the flight, I hadn't realized that British Airlways had contracted the flight out to be operated by American Airlines. The flight was delayed in Paris and I ended up missing my connecting flight through JFK to DC. Though we were told on the plane that we would be given assistance upon landing and helped in an expedited manner through customs, instead I was briefly informed I had missed my connecting flight, handed an envelope, and told I needed to now travel to Laguardia Airport. No other information or assistance was provided. I was not given a reason why I needed to travel an hour in NYC traffic to switch airports nor was I given any help through customs. The shuttle I was told to take was unable to take me to the correct terminal, so I needed to get on a secondary shuttle. Again, after a 7 hour international flight, little assistance or aid was provided. I was barely able to make it through security in time to catch the new flight. Additionally, the actual flight from Paris to JFK lacked basic in-flight entertainment that almost any international flight would have. I will not be traveling on American Airlines again, and I am hopeful that Kayak and BA will be more clear in the future."
Pros: "Sat in the exit, very nice and comfortable Crew was very well dressed and polite"
Cons: "Boarding was very disorganized Flight was almost an hour late After getting on the plane, there was at least another 20 minute delay"
Cons: "it was not clear that finnair was being operated by american airlines. when I arrived to the airport in Paris, they couldn't locate my flight on finairr or american. my flight was missed and the staff on both airlines (finnair and partner american airline) were soo unhelpful. I have never missed a flight, I travel for work, in the air, more than on the ground and this was the WORST experience I have ever had. I was super disappointed that even after all the mistakes, no one would help me find a new flight and I had to pay for another one. Even after calling finnair several times and pleading for some answers or help."
Pros: "I suppose the food / wine was okay."
Cons: "The plane was one of the oldest I have been on in years. The center aisle overhead bins were not even big enough for luggage and there was one TV every 5 or so rows. We were at the mercy of the crappy movies American Airlines chose for us. Most flights these days have individual entertainment and at a minimum room for luggage. The plane was old, dirty and not up to date. Never flying American again. Extremely disappointed with the service on the flight, as well. A little more than halfway through the flight, the woman in the row next to me began reading the airline magazine. Her window shade was up and the sunlight caused a horrible glare on the magazine pages that beamed like a laser over everyone near by. My friend seated next to me and I both have extreme sensitivity to light that causes migraines. I asked the woman to close her shade which at first she did about an inch or two. This didn't do anything to help the glare so I asked again and she refused to do anything more. I explained it was giving us migraines and she didn't seem to care. I asked the flight attendant to help navigate the situation, which was just as useless. She said she could ask but not force her to close her window shade. While I understand that AA can't control that some people can be selfish, I find it incredibly hard to believe that the crew can't intervene when a passengers actions are making other people physically ill. Our only other option was to be relegated to the last row, next to the crews stinking pile of garbage that had been accumulating for the first five hours of the trip. Almost every crew member we interacted with was completely apathetic to the situation. We spent the rest of flight nauseous and with splitting headaches. But I sure hope my row mate and fellow human being in 32A enjoyed the article about the dinosaur flea market in Bolivia This entire situation could have been mediated by the flight attendants who chose to disengage. Furthermore, when we were deceding to land, overhead bins were still open, and people were starting to stand up to gather their belongings in the overhead bins. Again, the apathetic flight attendants were no where to be found. Overall, disappointing experience. Glad to never have to fly them again."
Pros: "Good foot room."
Cons: "The Crew were incredibly rude, and the pilot was unapologetic for being late coming back. They offered little to no comfort. They replied rudely to people when they asked them to repeat themselves because they couldn't hear. They were not very helpful and seemed annoyed and irritable. The plane was uncomfortable and the screens in front of me were useless because they were so low quality. The air craft has an option for fax but has no USB charger or port for a 10 hour flight. The aircraft I was on was not fit for that long of a distance."
Pros: "the airlines did try to accommodate by giving us optional flight when our connecting flight got cancelled"
Cons: "No meal options for vegetarians for breakfast. They just gave everyone a turkey sandwich. Rude, frustated and sarcastic staff"
Pros: "It served the function of crossing the ocean. The crew was kind."
Cons: "The airplane was outdated. It did not have personal entertainment suites at each seat. I haven't flown across the ocean without being able to choose my own movie in 3 years. Also, because of the outdated entertainment suite, the headphone jack is located in the armrest to the side instead of in the seat back in front of you. This caused me to bend my 3.5mm headphone connection at one point while I was moving my leg, because the connection jack is located below thigh level. The temperature was unbearable, and could not be controlled by the flight crew. Dressed for winter weather and roasted for the entire flight. I actually was dehydrated when we landed because I was sweating for 7 hours crossing the ocean."
Pros: "The crew were excellent and very professional. It was not a full flight and boarding was quick and easy. We landed almost an hour early. When we made the reservation we were told it was an 8 hour and 50 minute flight but we got there in 7 hours and 45 minutes, more than 1 hour early. It would be good to know the real timing so that meetings could be planned in a timely way."
Cons: "This is a code share with American Airlines and an American Airlines plane and crew and it is an out of date plane. There were no individual screens only 1 screen hanging down every five or six seats. The seats are very, very narrow. The cleanliness of the tray tables were gooey and full of crusted dirt as were the seat areas in front of the tray tables. I was told that they fly an even older plane from Europe to NY, which is an old one aisle plane. Not sure why AA continues to use such out of date planes but if they use planes from the 1980's it seems to me that they should charge 1980 prices!"
Cons: "Flying old dilapidated 767-300 on 10.5 hour overseas flight is not a good idea Crappy seats, no in-seat entertainment, non-working overhead lights on the first flight... AA in it's usual glory. Mediocre company at best."
Pros: "Staff mixed Qatari and Canadian, did their best"
Cons: "With a sore arm, it was an impossible task to find a cozy position without shap metallic angles protruding."
Pros: "Wasn't able to get my seats ahead of time, but was lucky to be put in an aisle seat."
Cons: "It would be very helpful if the person at the counter would remind International travelers to make sure that they get their VAT receipts stamped at the border/passport agent."
Pros: "Nothing"
Cons: "I didn’t like anything about this flight, except that we arrived safely. I had the last seat, next to the toilet, and that container or whatever it is, was dirty. Every time someone flushed, I was bathed in the smell of urine. It was raining in Toronto; consequently, my checked bag was wet through. I’m glad I was coming home rather than arriving at a vacation destination, where all my stuff would’ve been wet. I’d like to see some effort put into keeping my bag dry. Also, the passengers had to slog through the rain to get on the plane!"
Pros: "Nothing"
Cons: "Curt and rude"
Pros: "Quality of food served on Paris to Toronto leg was superior to the Toronto to Paris leg"
Cons: "Having to take a bus out to the tarmac and climb stairs on boarding."
Pros: "Space for my legs, good movies and food. Smooth ride. It was my first trip with the airline and i loved it"
Cons: "Had to wait 1 hour to get my bag back. They were having trouble to find it. Because i waited an hour they gave me a $10 voucher to eat at the airport"
Pros: "They did a good job and I enjoyed their touch screen entertainment on the flight. I enjoyed the wine on the flight over and back. I will fly Air Canada again"
Cons: "Nothing, they did a good job"
Cons: "t took the crew 3 hrs on the tarmac to figure out the plane was unsafe to fly!"
Pros: "Entertainment system had good offers."
Cons: "Queuing in CDG was inefficient as was much of the airport experience at all sites (outside of PHL)."
Pros: "As we approached Raleigh ~3:15am, over 4.5 hours late, the pilot apologized for the delay, which was thoughtful of him. And we arrived in one piece, so that was good too."
Cons: "While waiting for the flight, I whined on FB about our probable delay, and a friend responded with "I'm guessing that you're crammed at the end of that terminal hallway with about 10 other gates of people with no airplanes, no information, and 2 AC employees." Spot on. Apparently such delays, understaffed gates, and failures to communicate with passengers are par for the course. Friend even predicted the free bagels AC would eventually offer at the restaurant that closed 3 hours before our flight finally left. He didn't predict the multiple announcements about assorted other flights not having functional restrooms so please pee before boarding."
Pros: "The flight was not fully booked so there was some extra space....ie empty seats"
Cons: "The flight was 1.5 hours late in departing. Fortunately we just made our connecting flight in time."
Pros: "The bad stuff overshadowed the good stuff. Bad experience."
Cons: "We took off late and never made up for the time lost which resulted in me missing my connection in Denver. Had to be rerouted to Toronto that night and spent night in hotel. Next day, we took off late and that resulted in me missing my connection in Denver... It took me two days instead of one to travel to my last destination. Not happy with Air Canada, three out four flights took off late. I also almost missed my flight in Montreal to go to Paris if it was not for the friendly and helpful Canadian Customs people."
Pros: "The flight attendants were very professional and nice."
Cons: "The flight took off late and did not make up the lost time during the flight."
Pros: "Drop off at the counter was fast and easy on the upper level departure entrance. From my drop off at 9:00 am, I made it thru baggage check-in, passing thru passport control, passing thru security and into the gate duty free area in 25 mins! Impressive experience."
Cons: "With an hour delay out of Paris due to waiting for missing aircraft flight documents to be completed and delivered to the airplane on the holding ramp, we ended up arriving in Toronto an hour late. With only an original connection time of 90 minutes, it was not possible for me to make it thru Canadian and US customs to the connection gate. I was to learn that no other connection to a Kansas City was available until much later in the afternoon / early evening. As a result, I ended up arriving in Kansas City 6 (six) hours later than originally scheduled, three quarters of the time it took to travel from Paris to Toronto. To say the least , I was not at all thrilled having lost that time."
Pros: "Nice plane, food, staff, entertainment. It was great"
Cons: "Nothing"
Cons: "We were delayed taking off. We boarded on time but then had to sit and wait in the plane for almost an hour before taking off. We had a connecting flight in Toronto and thankfully made it but some people missed their flights."
Pros: "Both planes were nice. Attendants were pleasant. Food and entertaining were great."
Cons: "Flight from Paris to Toronto was delayed 4 hours. That automatically caused us to miss our connecting flight from Toronto to Nashville. The 1st flight turned out to be more than 4 hours late. The 2nd flight was delayed as well. Not to mention we were directed many places throughout the Toronto airport trying to locate a boarding pass for the 2nd flight in hopes to make it to Nashville that day. All members of the Air Canada staff were helpful, however traveling for over 20 hours majority of which was spent in foreign airports made for a long and unpleasant day. It would have been different had it been our fault for being late or missing a flight, but we were very early for our international flights which simply added to the amount of time we had to sit, wait, and hope. A coupon was given to us, however being that I live in a different country I don't know how quick I will be able to redeem this."
Pros: "The plain was new"
Cons: "I asked for a blanket and they told me that they are out of blankets"
Pros: "Please post meal intentions on-line so I can plan for the possible need to bring food on board. I had repeated instances when my elbow would hit the buttons on the arm rest, thereby changing video/lights/call for help, etc. Poor ergonometric placement."
Cons: "Delayed over an hour, making it almost impossible to catch our connecting flight in Montreal. Thankfully, the flight out of Montreal was delayed and we were able to make the flight by the very last minute."
Pros: "We boarded on time and made connecting flight with no issues."
Cons: "My son had no tv monitor (broken?0 the entire trip with no resolution to the issue. We asked flight crew several times to see what could be done and were told they would reset it. We have very little confidence that was done and no other resolution was pursued. The plane was not very clean and the smell of one of the bathrooms was terrible."
Pros: "Flight from Paris to Montreal was very nicexcited with comfortable seats, entertainment, and pillows"
Cons: "Going through customs in canada and the US due to 2 flights in canada."
Pros: "Food was much better than I've had on a plane in years"
Cons: "touch screen was very finicky"
Cons: "Missed connecting flight due to late take off from Paris and long wait at customs in Montreal."
Pros: "Air Canada is a wonderful airline for the price!! Seats are comfy staff is excellent. Food is decent."
Cons: "Food wasn't great but what do you expect it's on a airplane."
Pros: "The food was decent and the snack was good too -- a small hot pizza."
Pros: "The crew and wonderful, and it's why i chose Air Canada -- i have flown with them a few times over the years and have never had a bad experience during the flight. they are always pleasant! Kudos to them."
Cons: "At Paris, I was given the boarding passes that went with my original itinerary even tho the flight had already been changed. they told me my bag was checked through to dulles --hindsight is 20/20. if only i hadn't checked the bag. I don't think coach seats should be 'reclinable' -- the space is much too small. it's rude to do so in such cramped quarters and there's always one rude person. she happened to sit in front of me and never put her seat up the entire flight."
Pros: "The flight was delayed long enough that I missed the connection flight but they put me on the earlier flight so I did make the connection"
Cons: "Every air Canada flight I had on this trip had horrible turbulence and rough landings. The turbulence may or may not be the pilot's fault, but the landings are probably the pilot's fault."
Pros: "It was a good flight overall."
Pros: "Food was reasonably good, and seat had enough legroom, more than in some airlines I have flown recently."
Cons: "very disorganized. website for checkin was indecipherable. I had to call Air Canada, which charged me for the call (15 centimes per minute) then put me on hold, only to finally learn that I could only check in in person because we were traveling with a pet. --- We paid extra for preferential seating, and when we got to the counter were told that we could not have those seats bcs we were traveling with a pet - the pet was acknowledged on our records and travel documents, yet the company allowed us to sign up for preferential seating, then would not let us access those seats, but our previously reserved window seats were gone and we were assigned aisle and center seats, which were then changed again to other aisle and center seats. --- Half the flights on the departure board, including ours, were delayed, alhto there were no weather problems. Both our plane and the plane in the gate next to where we were waiting had mechanical problems - a coincidence, or a repeated failing?"
Pros: "Entertainment system was awesome. Flight was comfortable. Crew very friendly."
Cons: "Checkin staff at airport was not friendly. Airline cannot allocate seats together even though booking was done months in advance. seriously!!!"
Pros: "The flight was comfortable, the food was good and the in flight entertainment options offered a good variety of recent releases."
Cons: "It was late. Again. Each of my Air Canada flights have been late and boarding was a mess."
Pros: "The movie selection was relatively good."
Cons: "They changed my seat 3 times before I got on the plane (from a window seat to an aisle seat and much farther back on the plane). I didn't complain and got on the plane, only to be told for a forth time (after I had already settled in my seat) that I had to change my seat again, to a middle seat. It was by far the least comfortable seat I have sat in with very little room both in front of and next to me. Nobody should be asked to move like that, especially after choosing my seat online at least three months prior to the flight when I purchased my ticket. Food also not great."
Pros: "I liked the comfortable airplane. The bathroom we used by the front of the cabin was a great size bathroom. Food was OK but could have been better."
Cons: "I upgraded the seats for me and my 9 year old daughter to economy premium for about $300 per seat. You would think they would give you two seats together considering you are flying with a minor. Nope! The seats were on different side of the isle and they had a seat between. One of the flight attendants was gonna accommodate us to be seated next to each other on the side with two seats only and my daughter was happy to be next to me. Another flight attendant comes after us and moves us to the middle where are 4 seats between the isles. I would recommend to ask what seats you are getting before boarding. I had picked two seats next to each other but in the meantime they sold the window seat to somebody else and moved me one seat away from my 9 year old daughter plus an isle between us. Will NEVER fly them again. I felt very uncomfortable and honestly like criminal while waiting for them to decide about my seating arrangements after paying additional $600 on the top of the regular fare. This was a flight from Paris to Montreal."
Pros: "The food was good. The flight attendant were helpful and cordial."
Cons: "We had to wit two hours on the tarmac because of a computer error."
Pros: "The fact that there is a way to have on board entertainment but this was clitchy. Hot snack was welcome. Pillows and blankets. Direct flight from Casa."
Cons: "Rude and filthy airline hostess. Having greasy hair and being rude is totally unprofessional. Requesting that a sleeping passenger bring their chair to upright position so that the passenger behind can have a snack? It doesn't make sense.This flight was not full at all and we were strongly urged to check our carry-on due to this. Well they didn't apparently see the fragile sticker as our latern and ceramics were damaged and the bag came out on the main conveyor. Also the door wouldn't open for baggage upon arrival so we were delayed an hour?"
Cons: "Delayed for no good reason. Flights were back to back way too closely so there was no time for delays"
Cons: "I understand that it is the duty of the traveller to figure out the legalities but a little heads up about visa requirements would be nice. I did know I needed a document to transit Canada but their website is absolutely not straight forward in telling you what you need to do. I read there was an exempt till September 2016 and since I was flying before it, I thought I would be fine. While I understand it was my fault for not doing my research, it's the way the airline company handled the situation that incredibly frustrated me. There is no empathy or willingness to help a traveler about to embark on their journey, when they are told they can't board. I didn't know you needed a visa just to transit!! It's just stone cold responses and haughtiness. It's a new rule, cut me some slack! They just pushed me off to a partner airline and I was asked to pay 1500$ for a one way flight. I m getting very frustrated with airlines of late! Customer service sucks. There is no genuine empathy for a person in a bind. It's all about making money and getting you out of the line. I'm just disappointed."
Pros: "Made it home safely"
Cons: "Flight hour late to take off. Also food service lacking. We were in back rows and meat dish out of stock fir both lunch and snack."
Pros: "The flight crew was pleasant and helpful, providing water throughout the flight."
Cons: "AirCanada did not schedule a long enough connection in Montreal. Procedures were not explained well, either. I had to run to my gate to make my connection because it took over an hour for my checked luggage to be approved so that I could go through Customs. I was not the only person who experienced this problem. Several people on my flight missed their connection, and several still waiting when I left were in danger of missing their connection. I have flown on other airlines through other cities internationally and never experienced this type of issue."
Pros: "All flying may have weather issues. At almost 1 am there was a wonderful ticket agent that was in charge of all of the rescheduled flights in the "basement" area of the Toronto airport. Thanks to her for her pleasant attitude."
Cons: "Lack of communication: 1. There were gate changes that just showed up on the board with no verbal announcement. 2. There were a large number of rescheduled flights on July 1, 2016. We were all "herded" into a small, hot area. It seems like this time of day has a number of late flights that don't seem to have a good plan. 3. We landed in Greensboro and the pilot walked in to tell us after the fact. Come on, an announcement before the actual landing would have been good communication."
Pros: "Everything was professional. The pilots was awesome"
Pros: "Leg room was great"
Cons: "I was given someones special meal without knowing then the crew member kept saying to the girl behind me "I think she took it". I was embarrassed to be honest. The girl behind me ended up not eating her last meal because of this mistake lol"
Pros: "Nothing"
Cons: "See above."
Pros: "Food was fine, staff was professional, flight was quite."
Cons: "The lavatories were unacceptably filthy. There was a puddle on the floor in one of them: Disgusting!"
Pros: "Food good crew great."
Cons: "Cramped seats and full plane."
Pros: "The ease of boarding"
Cons: "The food"
Pros: "Entertainment selection was excellent and the liquor selection exceeded expectation. Very smooth flight."
Cons: "Didn't give us US customs forms, had to ask, only got one, had to ask again, and then rushed to fill them out and THEN customs threw them out and we had to do everything on the computer. I would think that the crew would be familiar with this process at their home airport and not waste our time. Also, no one could tell us if we would have to go through security again and if we could buy any liquids in Paris duty free to bring home due to the liquid rule and going through security. Just a wildly uninformed airline (asked our crew and other AC officials) they couldn't answer a few simple questions."
Pros: "Crew was good , space was fine"
Cons: "No wifi ?! I couldn't believe you can't buy wifi for the flight ..,"
Weather :0( 2-hour delay on the tarmac
Cons: "Food"
Pros: "The in flight movie options were great, and the food and beverages were good."
Pros: "The crew was really nice and attentive"
Cons: "The food could have been better and the seats were SO bad, especially for a 9 hour flight."
Pros: "Getting home."
Cons: "It was an older airplane. For a long flight from Montreal to San Francisco, a plane with more room would be more humane. People were lined up for the bathrooms most of the trip since could not use the small first class bathroom. If one wanted a meal, it was one you had to pay for. Broken monitor"
Pros: "Food was excellent, seating was comfortable and entertainment choices were good."
Cons: "Boarding could have been more organized. It seemed to have been a little chaotic."
Pros: "The crew was great and very helpful. They properly stowed a box of crab legs someone had on the flight that wouldn’t fit in the overhead."
Cons: "You gotta stop treating economy travelers like 2nd class citizens. The split level check-in at Newark is ridiculous with premium up top and easy to get to where there’s literally 2-3 customers. Versus economy where you need to take an elevator & then wait. no check on policy for economy is silly too"
Cons: "Boarding at CDG in Paris was chaotic. Called group 1 and 2 to line up but boarding didn’t start for approx 45 minutes."
Pros: "Yes"
Cons: "Nothing"
Cons: "The seats were uncomfortable."
Cons: "It was great"
Pros: "Entertainment selection was nice. Amount of meals was also great."
Cons: "Meal service could have been closer together. We went 8 hours between meals."
Cons: "Space in seating very limited, and some seats in business class empty and also some seats with more room."
Pros: "The crew (even at the gate) were great They pulled an extra plane for us to avoid an even longer delay"
Cons: "A 5 delay!!! The plane was COLD!!!"
Pros: "except for a young steward who smiled kindly"
Cons: "the other crew that served us had no smiles or eye contact. an incident even happened with a passenger that could have been avoided if the crew was friendlier"
Pros: "Got home alive,"
Cons: "loaded on flight THEN told there wasn't a pilot. Pilot got to work and announced we need fuel. Sat on airplane for two hours when we could have stayed in the terminal. You have had since Dec 17, 1903 to know that an airplane will not fly without a pilot and without fuel."
Pros: "I had THE WORST experience with ONE flight attendant leaving Paris CDG, flying to Chicago O’Hare. Flight #9334. On 7/26 @ 11:22am. I am hypoglycemic and the flight attendant skipped my line for food I acknowledged her three times and she ignored me so on the fourth time I raised my voice saying “excuse me ma’am” that seem to have irritated her or rubbed her the wrong way because her response was extremely unprofessional yelling at me and accused me of startling her. She compared my voice to the startle of 911 and caused a scene in front of the majority of the passengers. All I wanted was the food that was available for each passenger because she skipped My row. After talking to another flight attendant who claim to be a manager name Celeste who was wearing a visible name tag along with every other flight attendant except for her, I asked her for the name so I could write up a review she refused to give me her name saying it was against their policy to give up first names even though it’s clearly on everybody’s shirt except hers she removed it or covered it up w/ her apron even though Robert Robert was wearing an apron with his name tag outside of his apron like he should the attendant that gave me problems took off her name tag and covered it with an apron that was a violation of dress code. A simple apology is all I asked for but she refused to apologize and the managers only response was “I can’t make her apologize” Never in my life have I been treated with such disrespect on a flight as I am a frequent flyer to Paris on United everybody else and all other flights was extremely helpful and courteous. This woman started ranting and raving about 911 and getting people nervous for no reason. I will be writing a formal letter to the corporate office. I just barely got home and wanted to write this review because it ruined my experience in 9 1/2 hour flight experience. It was also very embarrassing for me and my family, as other customers were bothered by this and had to listen to this. I was trying to speak over the air conditioner and after the third time of her not acknowledging me that is one I raise my voice politely by saying “excuse me ma’am”. I am a frequent united flier. Furthermore I have scoliosis and I’m handicapped our flight got delayed by 3 furthermore I have scoliosis and I’m handicapped our flight got delayed by 2 1/2 hrs. By this time my back was throbbing and when I talked to the gentleman upfront he told me to write a letter for some type of compensation regarding everything I have been through. Here are pictures of the lady who is out of dress code the flight attendant and also out of line dealing with plus dealing with customers she’s obviously unhappy with her job and should not be in the customer service industry as I know for being a businesswoman myself owning my own salon I deal with customers all day and I know my number one job is to make sure my customers are happy I am not ."
Cons: "I had THE WORST experience with ONE flight attendant leaving Paris CDG, flying to Chicago O’Hare. Flight #9334. On 7/26 @ 11:22am. I am hypoglycemic and the flight attendant skipped my line for food I acknowledged her three times and she ignored me so on the fourth time I raised my voice saying “excuse me ma’am” that seem to have irritated her or rubbed her the wrong way because her response was extremely unprofessional yelling at me and accused me of startling her. She compared my voice to the startle of 911 and caused a scene in front of the majority of the passengers. All I wanted was the food that was available for each passenger because she skipped My row. After talking to another flight attendant who claim to be a manager name Celeste who was wearing a visible name tag along with every other flight attendant except for her, I asked her for the name so I could write up a review she refused to give me her name saying it was against their policy to give up first names even though it’s clearly on everybody’s shirt except hers she removed it or covered it up w/ her apron even though Robert Robert was wearing an apron with his name tag outside of his apron like he should the attendant that gave me problems took off her name tag and covered it with an apron that was a violation of dress code. A simple apology is all I asked for but she refused to apologize and the managers only response was “I can’t make her apologize” Never in my life have I been treated with such disrespect on a flight as I am a frequent flyer to Paris on United everybody else and all other flights was extremely helpful and courteous. This woman started ranting and raving about 911 and getting people nervous for no reason. I will be writing a formal letter to the corporate office. I just barely got home and wanted to write this review because it ruined my experience in 9 1/2 hour flight experience. It was also very embarrassing for me and my family, as other customers were bothered by this and had to listen to this. I was trying to speak over the air conditioner and after the third time of her not acknowledging me that is one I raise my voice politely by saying “excuse me ma’am”. I am a frequent united flier. Furthermore I have scoliosis and I’m handicapped our flight got delayed by 3 furthermore I have scoliosis and I’m handicapped our flight got delayed by 2 1/2 hrs. By this time my back was throbbing and when I talked to the gentleman upfront he told me to write a letter for some type of compensation regarding everything I have been through. Here are pictures of the lady who is out of dress code the flight attendant and also out of line dealing with plus dealing with customers she’s obviously unhappy with her job and should not be in the customer service industry as I know for being a businesswoman myself owning my own salon I deal with customers all day and I know my number one job is to make sure my customers are happy I am not ."
Cons: "My Wife and I got booted from Lufthansa to a United flight where our seats were across the plane from each other. In order to sit together, we had to spend another $300. United charged us an extra $100 for a check on bag that Swiss and Lufthansa did not charge us for."
Pros: "The entertainment interface and selection was fantastic!"
Cons: "Minor, but an arm rest would not stay up. Also, let's face it, the food food is never excellent, rarely good, but understandably hard to make so."
Pros: "Crew was helpful."
Cons: "We were sitting right next to the crew resting area and it was very restricting to us. I had two little kids that I had to keep quiet for about 6 hours out of 8. Even when my kids were quiet, we were reminded twice to keep quiet. It was very restricting and I was forced to walk back and forth with my two year old to keep her quiet so the crew can rest. Why is the crew resting when they are supposed to be working on that flight? The meal quality sucked, I did not finish it, let alone my kids. My kids were prettu much hungry for 8 hrs. Not a very family friendly flight."
Pros: "Friendly staff, - smiled and nice from beginning to end. The flight was fast and smooth. The seats were also decent and the width of the aisles had just enough room to wheel my bag and also not get hit when the carts came through. They are still too narrow, but better than some planes. I appreciated the good coffee, too (illy)."
Cons: "The food was inedible! This was the worst food I have ever had on a flight, seriously. The omeletes had the consistency of rubber, and my special meal (Asian vegetarian) was some fried thing that I couldn't eat at all and my companion - who will usually eat anything, would not touch it. I asked the attendant for an omelet instead (before I knew they were just as bad) and explained to her that the I can't eat fried food. She said she was surprised since Asian vegetarian is usually Indian - or at least discernibly Asian and so, would have been OK for a gluten-free vegetarian diet such as mine."
Cons: "It was boiling hot on this flight."
Pros: "Flight was on time both leaving and arriving"
Cons: "The individual, Inited WiFi entertainment accessed via the Inited app did not work. I have been on several long distance Inited flights, and it never has. Error messages include “service is not available st this time” and “unable to connect to server - wait a few minutes and refresh browser.” Since in seat video is very limited, this can make for a long flight."
Pros: "Crew were friendly and attentive, service was great."
Cons: "I was seated in the last row, by lavatory door. The plane smelled bad and I could hear a distressed dog barking below. Vinyl seats left my shirt sweaty."
Pros: "Custodian found us blankets and water"
Cons: "Zero effort in San Francisco after my first flight was delayed leaving Seattle and arriving there late and missing my connection."
Cons: "This flight didn't happen. It was cancelled for "weather" hours before we were even to board. Because the cancellation was due to weather, the airline wasn't responsible for picking up the hotel to get on the first flight the next morning. When I finally got home, my bag wasn't even on the flight with me."
Pros: "I was returning from an international flight, and had carried my smallish rollerboard +1 personal bag all through (including outbound) with no problems. Just on the last leg, IAD to RDU, the gate agent forced me to check the bag, even though the flight was not full, and the bag could easily fit in the overhead bin. I was in Group 3."
Cons: "Forced to gate check rollerboard for no reason."
Pros: "One of us had the last seat on the plane even though they were reserved almost a month ago. However we had signed up for basic economy so that was not a shock. What was a shock was that water was dripping from the top side track onto his lap and he had to use the provided brochures to redirect the dripping water. The steward said it was condensation and that was it. Also, since it was next to bathroom, the smell wasn't great and the small child screaming while waiting to get into the bathroom wasn't pleasant."
Cons: "I checked in my free bags with with my united access in the check-in counter, no issues. I stand in the gate line for Premier access and the gate crew lady asked me to go and pay for a carry on bag in a very loud voice and asked me to get out of premier access line. When I asked her to take a look at my premier access status, she said stop yelling. Then another man in a suit walks in and first word out of his mouth is not an apology, but a threatening "Don't yell". I just kept walking away from this unqualified person lest it goes out of control. United needs to do a lot better. Just because these gate crew people feel stressed out, they should not take on innocent travelers. Instead of putting a customer under a defensive position, they need to learn to respect the customer. United is training their crew in a wrong way.."
Cons: "A gal that sat with me on the first flight had seat 15a on the flight to Raleigh, she gets very sick and needed the window seat....BUT. you folks are so screwed up at ticketing that you NEVER book families together. I've flow with you folks 20 years and its always been a hassle. She was asked to move to the back of the plane (seat 32) a middle seat...where she was sick the whole ride so you could do the "shuffle" of passengers....it's poor business practice. When I have a choice I fly SW now."
Pros: "The huge windows and overhead bins on the 787 are fantastic. United has a decent seatback entertainment system, however it could stand to use maybe a few more movies. In economy the food was palatable, I went with the cheese manicotti for "lunch" and was awoken to a ham and cheese on a pretzel bun for "breakfast." The Illy coffee is much better than the old garbage."
Cons: "The boarding area at CDG while nice was very hot. The huge windows made the place a hot house. I was relieved to get on the plane where it was much cooler."
Pros: "Nothing"
Cons: "Food and service"
Pros: "Crew was nice"
Cons: "The delay after delay, the chaotic boarding"
Pros: "It got me to where I was going."
Cons: "Had to pay extra for entertainment."
Pros: "The United ground crew who assisted me on boarding the flight."
Cons: "The delay in take-off. And most of all, the CDG as a point of connection - not a fault of the airline."
Pros: "Honestly, nothing for this flight. Delayed, rude crew, seat assignment mess up, etc."
Cons: "No food in a previous 4 hour flight, plus being early at gate, plus travel to airport. A lot of time without eating, expensive flights and no food. As a matter of fact only 1 tiny bitty snack for the entire flight. Very uncomfortable plane! Asking to pay for entertainment Direct TV, are you kidding me??? Those tickets are not cheap and you can't provide entertainment? Charging for everything extra is outrageous. Crew was a bit rude. And the people at the counter at the gate -very rude and unhelpful. Flight delayed on Christmas night and no refund for all that time wasted without being with the family. I had seats together with my husband and then seats were removed, asked to see an agent when printed boarding pass and then got separate seats. You are a joke and do not respect the money we pay and prearranged seat assignments. United you are a terrible airline, please strive for better customer service. You charge a lot."
Cons: "A mechanical issue delayed our return by over an hour. I guess they didn't know the extent or the time needed to repair, so we boarded at the regular time and sat in the plane. Good cabin crews both ways. Food meh. The 787 over was much better than the aging 767 coming back. I like the new app based entertainment system."
Cons: "My baggage was lost and after a long day that's the last thing you wanna hear....but someone delivered it to me 2 hours away first thing the next morning."
Cons: "I get that it's the weather but this whole experience has been hectic. I have been bounced around 3-4 different flights in the last 12 hours yet have boarded 0 to get to where I am going. Each one canceled then delayed then missed because of the delay and re-routed. It just seems like a free for all."
Pros: "Staff was nice and plane wasn't full so had space for better sleeping since there was nothing better to do on the plane."
Cons: "I was very disappointed. Why spend so much money on updating first class and business when the rest of the seats are completely out of date. I couldn't even charge my phone to get ahold of my ride when we landed. And the tiny screens barely worked, couldn't even watch a movie because it just froze up the whole time."
Pros: "I was impressed with the fact that our crew initiated an alternate route so we could actually get to RDU when things had been pretty dicey. Excellent flying and landing under difficult circumstances."
Pros: "My ticket was with Lufthansa but the airline was in fact United Airlines. My original flight was from Paris to Newark. The United flight was cancelled with no explanation. So there was nothing to like."
Cons: "The United flight was cancelled with no explanation. My orignal ticket was for a direct 8 hour flight. When my flight was rescheduled it was with a connection in Washington, D.C. with a 4 hour lay-over. I arrived home almost 5 hours later than scheduled. Awful experience!"
Cons: "my light does not focus on my area, but on neighbor's area."
Pros: "Nothing much"
Cons: "Service needs to be radically improved."
Cons: "The flight was cancelled after a 3 hour delay. The next flight out was from a different airport, 14 hours later and with another connection. I would not have arrived home for another 28 hours. I decided to rent a car and drive the 4.5 hours home instead. Processing the refund has been nearly impossible."
Pros: "I got a seat that had extended leg room so that was good."
Cons: "The plane was relatively old and therefore the entertainment system was very poor. The screen quality was bad and could hardly see the movies. The touch screen did not work well and the screen kept falling down (I had one that came out of the arm of the seat). I noticed those around me had the same issues with their entertainment systems. The service on the plane was just adequate with the staff fairly efficient but not very outgoing or positive. I recently flew LOT and Lufthansa internationally in coach (economy plus) and they provided better meals, towels for washing, more and frequent drink runs and better snacks. Overall, just a mediocre flight -- not terrible, but not good."
Pros: "Once I was on the flight it was fine except for the food which was decent"
Cons: "On my outbound flight from IAD to BRU my flight was delayed 3.5 hours because the "plane was late to arrive". Seems like this happens a lot on United flights. The staff at the gate of Dulles airport were extremely rude and difficult to deal with, which made it frustrating to try and figure out my connection situation. I missed my connection from Brussels to Paris and had to buy a train ticket for which I was not reimbursed by United. Then, on the way back from Paris, my flight was delayed 2.5 hours for the same reason. At least this time I had a direct flight. This entire experience makes me think twice about flying United again. I live in DC and it would be just as (in)convenient for me to go to BWI instead of Dulles for international flights, where there seems to be more options outside of flying United."
Pros: "The flight overall went fast - boarded, took off, landed within an hour."
Cons: "There was only one snack - a zesty ranch snack mix. I couldn't eat it because it was a little spicy. I was not offered an alternative, I don't know if there was one."
Pros: "Sitting in economy plus is definitely the way to go for a trans Atlantic flight. The seats are very comfortable and give me, an average size person, enough leg room to sit for longer periods of time. The inflight videos are great and the staff was exceptionally courteous."
Cons: "United still falls behind on food offerings. Although the food is not unexceptional, it is not the best. Definitely pack snacks if you want to eat healthier and fix your hunger cravings."
Pros: "No delays, was actually 35 minutes early on my return flight, attendants were especially kind to me and helped me out significantly, and I was pleased with the free in-flight entertainment via the free Wifi. Overall, a Good experience with United."
COVID-19 information
Safety measures for airlines flying from Paris Charles de Gaulle Airport to Raleigh
Airlines flying from Paris Charles de Gaulle Airport to Raleigh have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Heightened sanitation
Daily cleaning, installation of cabin HEPA filters on flights from Paris Charles de Gaulle Airport to Raleigh
Mandatory masks
Masks required on board, masks provided on flights from Paris Charles de Gaulle Airport to Raleigh
Social distancing seating
Middle seats unavailable to book on flights from Paris Charles de Gaulle Airport to Raleigh
Pre-flight testing
Testing for antibodies, testing for symptoms for flights from Paris Charles de Gaulle Airport to Raleigh
Flexible cancellations
Waiving of change fees. Search flexible flights from Paris Charles de Gaulle Airport to Raleigh
Book cheap flights from Paris Charles de Gaulle Airport to Raleigh
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Paris Charles de Gaulle Airport - Raleigh Flights
Departure:
Paris Charles de Gaulle Airport (CDG)France
Destination:
Raleigh (RDU)United States
Return flight deals:
Raleigh - Paris Charles de Gaulle Airport
Cabin classes:
$706