Don't expect anything for free on this flight. (Very cheap manufactured) headphones are sold for 3 dollars a piece. A mediocre movie collections costs another 7 dollars to just watch it.
Meals were very basic and much tinier compared to other airlines flying the same route. Of course any kind of alcohol costs at least 5 dollars extra a glass.
We had to wait an hour in the plane on the runway due to the planes earlier delay
Planes are new and crew on board was efficient and friendly. We always had water to drink and did not lack anything.
The check in crew of Condor in Frankfurt were a disaster! Disinterested,rude and totally oblivious to customer service. The flight was delayed for 2 hours, however no one bothered to tell us. Not enough seating available for passengers in the "holding area" unless we wanted to leave the area and access through security again!.
Once check in crew appeared, 3 lines had to be formed one of each with different purpose which was not conveyed to passengers. People scrambling back and forth. As I approached an employee and asked why no overhead announcement was made,an employee replied: "Why should we make an announcement?" to which I responded "because we are writing your paycheck". It is obvious the airline does not care. I have not had EVER such an experience with any airline in the past 32 years. I do NOT recommend this airline to anyone who should ask me. A great disappointment. OUCH!
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