No air control when we got hot, the stewardess was too efficient and kept taking our drinks, you have to pay for food and teh in flight movie wasn't over by the time the flight was over so I didn't get ro see the whole movie.
Don't expect anything for free on this flight. (Very cheap manufactured) headphones are sold for 3 dollars a piece. A mediocre movie collections costs another 7 dollars to just watch it.
Meals were very basic and much tinier compared to other airlines flying the same route. Of course any kind of alcohol costs at least 5 dollars extra a glass.
We had to wait an hour in the plane on the runway due to the planes earlier delay
Food wasn't good, even for airline standards, and you didn't get any options. Had to pay extra for alcohol. There were only four free shows and movies to watch, you have to pay for more choices.
The boarding was organised, the staff were polite, the entertainment was great.
The food was average, a bit disappointing. There was no water bottles given for free either, and although the staff would provide anything you asked, I've had better and more forthcoming service from Lufthansa.
The crew was excellent, never heard a negative comment. Helpful and courteous. Flight was delayed from Amsterdam, but did not cause a problem with our connection at Iceland.
Very crowded and disorganized at Amsterdam. More of an issue with both airports lack of people capacity than Icelandair operations.
The check in counter person gave me someone else's boarding pass. Good thing I had checked in online so I didn't have to wait in security line again. :(( The seats were so close together, people with long legs had trouble fitting in.
we were stranded in aberdeen due to flooding and were to miss our connection to vietnam. we were expecting the worst when we called BA but the service representative could not have been more helpful or efficient. she had us booked in the next couple of days all the way to our door. she was positive and we could tell she really cared about our plight.
Every flight was on time and I sort of like the on line check in. The ground staff at LHR were exceptionally helpful and attentive to the needs of the passengers. I give them thumps up.
I flew with multiple international airlines this summer and KLM was by far the best. The crew of KLM were exceptionally attentive, polite, and helpful. The meals were by far the most enjoyable of my airplane travel meals; and I learned that KLM does not charge for it's drinks on international flights, unlike most other international airlines that I traveled with this summer. In a sentence, flying with KLM was a very pleasant experience and I will recommend this airlines to others.
If I were going to list any negatives, I would say that the little travel pillow that was given to the passengers was so thin that it was practically useless, but I brought my own with me, so I was none the less comfortable.
The Amsterdam airport is super disorganized, with rude employees great at making excuses for their incompetence.
The boarding crew really struggled to organized the boarding and wouldn't really care about people's status. We had to take a bus to the airplane, and even though both plane's entrances were open, they sent everybody to the front entrance.
The comfort of the plane was horrendous, with seats over 20 years old and their business class was the same as the coach, but with no one sitting in the middle (can you get any lower than this?)
The flight attendant woke me up to shove a food tray that I didn't want.
We had to wait over 45 minutes after the plane landing to start seeing some luggage show up on the conveyor bell.
The overall flight experience make southwest look like a luxury airline. This was my first and last time flying on KLM.
The flight personal was very nice and Understanding.
The food had a vegetarian Option which was very accommodating.
I bought this flight months before the flight date and when I came to SeaTac to check in, I was told that I did not have a seat. The reasoning being because the flight was overbooked. That's not my fault and was very frustrating to have to wait for my seat, while everybody was boarding. Luckily, I still got overhead Storage for my backpack, but if not, then I would have been expected to just deal with it? All in all, it worked out, but it started out as a very frustrating experience. I hope that it won't be the same on my way back
Arrived twenty minutes late. AA refused to accept responsibility for this and compensate me, even though my transportation had departed without me as a result of their tardiness.
AA changed my flight plans which resulted in a 4.5 hour layover in Philly. The gates were filthy, there is not much selection for in-flight food and nothing for entertainment. I couldn't even find an outlet that worked at the gate.
We’re not the seller.
At KAYAK we don’t set the prices, so it’s not possible for us to guarantee what other companies are selling.
We compile tonnes of data for you
Our service lets you quickly and easily compare results from hundreds of travel sites at once. In this sense, KAYAK is a search engine and we can't guarantee prices we find.
Why aren’t prices accurate 100% of the time?
Prices on airline seats, hotel rooms and car rentals can change frequently. Several people may also be trying to buy the same travel option simultaneously. As a result, you may find, on occasion, that certain prices are no longer available.
If you have more questions or if you have a bad price to report to us, please send us an
email
and someone from our team will get back to you promptly.
¹
Hacker Fares sell tickets to/from a destination via different airlines and are subject to the booking
requirements and terms of each. Any changes made to one of your tickets will not necessarily afford
rights to change the other ticket. Fares change frequently and are subject to availability.
International travel may require proof of return flight.
American Airlines
British Airways
Condor
Icelandair
KLM
Lufthansa