Find cheap flights from Germany to White Plains

Find cheap flights from Germany to White Plains

Round-trip
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Wichita (BEC)
White Plains Westchester County
Sun 12/6
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Top 4 airlines serving Germany to White Plains Westchester County

Scores according to KAYAK customer reviews

8.0
Virgin Atlantic
Overall score based on 1,567 reviews
8.2
Boarding
7.7
Comfort
8.5
Crew
8.0
Entertainment
7.7
Food
Airline reviews

Pros: "I like that there are multiple bathrooms onboard."
Cons: "The rows are so narrow between seats that your roll on suitcase will not fit. You have no elbow room in your seat. People who live in England are very rude and would not let those of us seated in front of them to deplane. Too bad there isn’t someway to make people wait their turn."

Pros: "Water station!"

Cons: "Information on when we can check in on upcoming flights. Other airlines we have booked for flights will email us 24 hours prior to departure. Virgin Atlantic did not. I had to call and I was directed to their web site and was able to check in on line. Thanks"

Pros: "Amazing crew, excellent drinks and decent food. Very comfortable seat"
Cons: "Everything was great"

Cons: "We are a little hard of hearing. It was hard to hear the attendant when giving directions over the intercom. The speech was garbled and directions spoken too fast. I am not referring to the safety speech. Recommend slowing down so that we have more time to process what was spoken."

Cons: "Seats were really old and outdated"

Pros: "The food was good. The lane was comfortable"
Cons: "The flight was nearly full, and the 767 is a large aircraft. I think it would be preferable if Virgin Atlantic would board the plane by zones, similar to other airlines."

Pros: "The crew were lovely and the seats were ok."
Cons: "Not a lot to Improve on to Be fair"

Pros: "Crew were wonderful when I was nauseous from turbulence"

Pros: "The flight itself was good! The one from London to Delhi was better than from JFK to London"
Cons: "I wasn’t told about my baggage were being delivered through different airlines the other day!"

Pros: "I loved the in flight entertainment, and there was always so many snacks and drinks available for free!"
Cons: "For boarding, we had to walk a rather far distance due to construction."

Pros: "Pilot was great— we don’t thank them enough for a smooth and safe arrival. Plane was great. Ammenities were given (such as ear plugs etc)"
Cons: "Crew members are a bit bland and lack customer service, but I noticed that as a whole in Australia (slow service/not really interactive or communicative & very quick to make comments and leave) not sure if they just hate Americans based on the media or what. One crew member cut in line at the restroom when there was 3 of us waiting to go. Another told me my husband couldn’t receive his meal because he was napping and then he quickly walked away— Yet i received mine on the flight coming to Australia when my husband asked for me? Sanitation between flights should be more strict-my headphones were opened which lead me to believe my pillow wasn’t changed either, since one had a case and one didn’t."

Pros: "I loved the food and the amount of it. There were so many movies and tv shows and music to choose from!"
Cons: "The seats weren’t comfortable enough for me to fall asleep."

Pros: "Crew was amazing and we got fed so often. The movie choices were good."
Cons: "I wish I could have ordered a drink (pay or otherwise) from the tv in front of me"

Pros: "Amenities"
Cons: "Bed was incredibly uncomfortable in first class. It was like sleeping on the floor. People talking loudly in the bar late into the night, which made it even harder to sleep. Didn’t sleep a wink on this 10 hour flight."

Pros: "Great movie selection"
Cons: "They need softer seats...had to stand half the time"

Pros: "The crew was professional, responsive and friendly."
Cons: "The following experience goes down in history as the worst ever because: we had a 3.5 year old child, and mom and dad seated directly in front of our row. The couple ignored the instructions to move seats forward during meals making it impossible to eat. They placed their luggage in the overhead compartment belonging to both rows, which wasn't a problem if they hadn't proceeded to open and close the compartment every 20 minutes. The 300 pd dad repeatedly stepped on my broken toe while reaching for his luggage, while rattling around and disturbing sleeping passengers. And, sadly the child repeatedly threw temper tantrums without any care or effort of intervention from the parents. In short, they terrorized the surrounding travellers. In contrast, my outbound flight, also had a family seated in the row directly in front. This family was the antithesis, considerate and respectful of their fellow passengers. Susan Laws"

Pros: "Lovely food and staff. Lots of food."
Cons: "The seat pocket in front of me was broken. I didn't want to make a fuss but one would have thought during checks pre-flight that should have been noticed and rectified. I was flying with my family including my 4 yr old and we had lots of toys to keep her entertained but had no where to put them apart from on our seats and tables when we were allowed to have them down."

Pros: "Complimentary newspaper Food service"
Cons: "Overhead reading light"

Cons: "the food selection did not meet my diet restrictions. Found it hard to avoid due to hunger over the duration"

Pros: "love the lounge and easy check in and boarding, great attendants and smooth trip"
Cons: "would be nice if lounge was open earlier - arrived for 8:30am flight and had to wait around in freezing cold terminal with no coffee for an hour"

Pros: "Excellent"

Cons: "My flight was cancelled due to technical problems! Hope to be on another flight today as I missed my connecting flights too!!"

Pros: "Nothing"
Cons: "I had to run for almost 2 miles every time I had to change the flight. On the way to India they lost my one bag, and on the way back to US they lost my both begs."

Pros: "Free everything...food, wine, spirits, movies, etc. Nice crew!"
Cons: "Seats a little hard, main dinner dish was a little odd but okay."

Cons: "The crew was rude."

Cons: "We were told over the phone that we could bring our kayaks with us to Africa but the airport staff denied not only our kayaks, but also our paddles which were in a standard ski bag. Their excuse was that both the kayaks and paddle bags were 2 inches too long. .. TWO INCHES!!!!!! We had record of the person we talked to and the time and date, but none of that seemed to matter. It caused A HUGE INCONVENIENCE for us since we are in Zambia for 6 weeks without our gear to paddle one of the most challenging rivers in the world... the Zambezi. Now we are constantly trying to acquire the proper equipment with very little success. We run a nonprofit called the Montana Kayak Academy which provides free whitewater instruction to youth between 8 &18 yrs old and we will be sure to tell everyone we know to NOT TRAVEL WITH EITHER VIRGIN ATLANTIC OR BRITISH AIRWAYS.... EVER!!! VERY DISAPPOINTED! !!!!!!!!!!!!!!!!!"

Pros: "The crew were very friendly, and helpful. I also liked that the exit row that I was given had more than enough leg room, the dinner was really good for airplane food and snacks were great also. The attendant that I had for my section also told me that all food and drinks were free so they gave me a few extra adult drinks here and there which is a plus for how long the flight was going to be. The movie selection is great also having some on there that are still in theaters is a huge plus."
Cons: "The boarding process seemed way out of order, they made so many mistakes and nobody knew what to do, then you have the pushy passengers that are sitting coach getting mad that you're boarding before them. Breakfast left me wanting something else, lets just say this if you are given the choice of something vs french toast, take the something."

Pros: "We paid extra for more legroom and it was totally worth it."
Cons: "The regular seats were so lacking in leg room that I could not cross my legs, reach the floor to get my glasses when I dropped them, or even get my carry-on out. There is no way to get into the "brace for impact position" with arms over your head and head in your lap! This is really unsafe, not to mention really uncomfortable. The flight was long, so comfort would be nice! Our first flight was regular seats and I was pretty miserable and I am a slender woman 5'6". The extra 3" was great, and we had to pay more on the return trip. The FAA should be investigating seat size and safety on planes."

Pros: "Everything!"

Cons: "the child got the same food as us due i did not make clear i need a child food, now i am asking : is not clear that in that seat is a child of 4 years old ?"

Pros: "The staff was so helpful and upbeat and somehow they stayed that way the whole 8 hour flight. This was economy btw! More good things: Comfy seat, personal entertainment screen, really nice food. One free checked bag, bathroom was bigger, (it may have been a handicapped bathroom)."
Cons: "Nothing was a problem at all. (I saved "excellent" for the things I really wanted to emphasize)"

Pros: "The flight was on time."
Cons: "The floor at our feet had been spilled on during a previous flight and not cleaned. Bag was lost and not returned for 5 days. Crew during flight was flippant and disinterested in service...unless you were Economy+."

Pros: "Entertainment system worked well. Good choices."
Cons: "Food decent, but not enough fluids offered during flight . Was very dehydrated by end."

Pros: "Safe flight, good crew"
Cons: "Food quality was poor."

Cons: "Seat cushion r not soft comfortable enough. R hard. Hard My butt"

Pros: "Staff excellent , as always."
Cons: "It was impossible to sleep as the plane seemed extremely cold and was very noisy."

Pros: "the food was very good and they hd a good list of selections of movies."
Cons: "the crew was very dry. they did not seem too happy."

Pros: "The crew where very attentive and helpful."
Cons: "The ticket agent was anal about 1-2 kgs for our checked luggage and even weighed our carry on luggage...which no agent had done on our entire trip from atlanta to melb. Seemed pointless and a hassle for 1-2 kgs."

Pros: "On time, everything normal."
Cons: "Seat space so small that my knees were up against the next seat, even without it tilting back."

Pros: "The people at Check-in were fantastic - found out you have to check-in more than an hour before flight. They close an hour before to taking bags for international flights. Although right at an hour was late, they reopened for us."

Pros: "The service went a mile farther. It is my favourite airlines!"

Pros: "The crew was great with updates. Checking in was a bit confusing though as not all the crew knew what was up. It was a very crowded day so it was bound to be a bit rough. Of my last four flights to London Virgin Atlantic was the best!"
Cons: "Heathrow was a bit confusing and it took a moment to get my bearings. The crew was a bit disorganized but that seemed to get solved quickly."

Cons: "Watch out for checked baggage fees on short haul international flights. If you buy their saver fare, VA charges you $130 to check a bag at the check-in counter. Highway robbery in my opinion! Make sure you add a bag beforehand. Corporate greed at its worst."

Cons: "It wasn't clear that we would need to pay to check our luggage, especially since every international flight I have ever been on allows you a checked bag at no cost. When we got to the airport it cost us $130 each to check our bag which we were told it would have been around $50 if we had done it online ahead of time (if we knew). $130 per bag is excessive for checked luggage and we were extremely frustrated and disappointed. I like to fly Virgin when I can due to comfort but that experience left much to be desired."

Pros: "Easy check in and boarding."
Cons: "Uncomfortable seats and poor food."

Pros: "Al comprar el ticket no se aclaraba que a pesar de ser un vuelo internacional se debia pagar por las valijas. Venia de hacer 5 vuelos internos por Australia y en todos los casos tanto Jet como Quantas aclaraban que se debia pagar por el adicional!!!"

Pros: "Great selection of entertainment. Crew was very accommodating. Food and drink service was great."
Cons: "Boarding process was slightly hectic."

Pros: "Not much not to like about this experience except for cramped seating in coach."

Pros: "As expected of Delta. With Covid, even the food service understandably was limited. They had prepackaged goodies, albeit not much flexibility, but I had no complaints. Mid row was empty per Covid, for flight comfort, this was somewhat a plus. Knowing air was filtered with HEPA filters every 2 minutes with fresh oxygen and outside air mix was also reassuring."

Pros: "The pilot kept us updated."

Pros: "Seat comfortable and the seatbelts actually fit!"
Cons: "Nothing relly"

Pros: "Crew was great"
Cons: "We had to go back to the gate to correct an interior light problem."

Pros: "The crew was great!"
Cons: "I didn't get to continue the series I started watching on an earlier flight, as this plane had more limited options. We also waited on the tarmac an long time before take-off, waiting for a part to be delivered to our plane so we could take it to Indianapolis with us."

Pros: "the video controller in the headrest of the seat ahead of me. you could see the flight pattern, speed, temperature outside and other specs, which were interesting."
Cons: "once again, the delta crew does not maintain their planes properly. during the taxi stage to get to the airway to lift off, there was a horrendous growling sound coming from the plane............seems like their hydraulic system is not maintained very well at all and it made a howling sound throughout the plane all the way to take off! we were wondering if there was something wrong with the plane."

Cons: "DTW to FLL, plane was delayed coming from BOS to DTW 5 hours for BOS weather. The plane arrived & they announced they would turn it around ASAP. They started the boarding process & then stopped it stating that a crew member had timed out. Delayed hour to FIND one. Shortly after delayed overnight."

Pros: "Funny crew members and very friendly captain"

Pros: "Our flight crew were great. Pilots were great too."
Cons: "I missed my connection due to weather in Minneapolis. Was diverted into Milwaukee, but nope we are diverted to Chicago, but wait no we go to Milwaukee. Deboard into a close gate area. Rest rooms were closed. Then once refueling is done get back on and make Minneapolis at 12:15 am. Connection missed"

Pros: "Crew lady serving back of plane was very sweet and I enjoyed her serving us"
Cons: "Bathrooms were filthy, tray tables were sticky Seats were sunken in and uncomfortable Noisy air vent No entertainment system"

Pros: "The food. And services."
Cons: "Upgrade for customers like me. For next fly to first class."

Pros: "The flight attendants were amazing. 12 people had a connecting flight and they brought a shuttle bus. You dont see that kind of service any more 10 stars for that"
Cons: "Super small plane."

Pros: "Put up at the marriot"

Cons: "Seats did not match seat map"

Cons: "1. Board the plane from back to front! It is ridiculous the way it is currently done. 2. Get people to announce boarding who speak CLEAR English. 3. Further limit carry-on luggage."

Pros: "Very nice lady as part of the crew, always a cheering moment for passengers."
Cons: "The plane was not clean. Peanuts on my feet area, plastic bag in backseat pcket."

Pros: "Good service this morning"
Cons: "All good"

Cons: "No usb or electric socket to charge mobile phones Landing was very rough"

Cons: "It was delayed"

Pros: "Nothing"

Pros: "Crew was excellent, pilots informative, and a very smooth and on time departure and arrival!"
Cons: "Sitting in the last row where my seat didn’t recline and it was loud and no window. It was claustrophobic!"

Cons: "The flight was delayed. It took longer than expected due to the hurricane. When we arrived, there was no gate so we had to sit on the runway forever. Then the gate checked bags took forever. I was supposed to have a 1.5 hour layover. I barely made my connection as I only had 20 minutes left until takeoff by the time we got off the plane."

Pros: "Atlanta airport is super duper organized!!! No problem getting tons of people through passport control & customs! Lots of well English speaking guiding staff- i was delighted!"
Cons: "On the international aircraft, 767, the monitors were smaller and hab on the domestic flights flight, the picture was way too dark to enjoy & sound out of one earpiece only"

Pros: "Quick boarding"
Cons: "N/a"

Pros: "Not on time"
Cons: "2 hour delay"

Pros: "The flight crew made me feel like my daughter and I were part of the crew. They were so accommodating, professional and funny."
Cons: "I LOVED EVERYTHING ABOUT MY FLIGHT."

Pros: "Excellent"

Pros: "I am always impressed by the Delta staff. Top notch."
Cons: "The entertainment screens have an (older) head phone jack that many people do not have. The headphones available for purchase by the airline are of very poor quality. I also am surprised that airlines (not just Delta) continue to provide such low quality food options on flights. I think consumers would pay more for better options."

Pros: "the flight was quick and it was fine. flight crew was polite and professional."
Cons: "i didn’t like that my knees were in the row in front of me, and we hit some pretty scary bumps. i get really anxious about turbulence."

Pros: "The plane left on time if not a bit early."
Cons: "With the exception of 1 really nice flight attendant all the others were extremely moody and not helpful. I didn’t see one of them smile through the whole flight like they were just going through the motions. I’ve worked in jobs where you have to deal with the general public but you have a job to do and must smile and do your best to be helpful. I felt intimidated to even ask for anything like I was wasting their time. I love flying Delta and this was my worst experience yet."

Pros: "Not much."
Cons: "The hand-me-down Southwest boarding group gates. The automated ticket readers. The whole de-personalization."

Pros: "Food was amazing tasted and seasoned well. Not bland, really good salad and chicken."
Cons: "Delay. (liked kayak delay updates tho!) crew not very attending and it looked like they didnt care. In order to keep folks busy because of the delay. They gave out immigration and customs papers out, but refused to give pen. I literally didn't had one and answer from the crew was like that. " Excuse me do you have a pen by any chance?" . "NO! I dont! asked them" pointing out to other crew members, -this is the best part- the female stewardess had clearly visibly a pen in her front shirt pocket! Sitting around and trying to kill time and no pen still. While busy with food and other stuff, i fell asleep. Then after a while when going to the restroom i asked the male steward if he would have a pen please, he pointed out they dont have any pens. ( please note he marked on his check board, who is getting which meal on the first class)"

Pros: "The flights were smooth, it was an easy process"

Pros: "Great service, nice agent friendly"

Pros: "The initial boarding process was quick, smooth flight"
Cons: "I've never had a flight wait over 30 minutes past departure got other people to make a connection and get on to this flight. Seems beyond normal and wrong to those that were there in time and on the flight to support an on time departure"

Pros: "It was on time"
Cons: "It was crowded and cramped."

Pros: "On time"
Cons: "With a short layiver, it would be nice to have the option to pirchas a sandwich on board"

Pros: "Being able to watch a movie on the plane"
Cons: "Packed..."

Cons: "Flight delayed due to weather and mechanical.. nightmare! Still not sure when I'll get to DCA . I was suppose to get in at 9:30 pm. Flight from atlanta won't leave until 10:20 pm."

Pros: "Staff as always was very attentive and courteous. The board process proceeded smoothly and we were able to depart a few minutes early."
Cons: "One attendant did display a slight level of un-professionalism after spilling a drink on my mom and not apologizing. I chalk it up to her embarrassment and she probably just forgot."

Cons: "Long delay"

Pros: "Crew"
Cons: "3 hours there before the departure."

Pros: "The flight actually took off."
Cons: "No forewarning of weather impacting flights 3 days later, allowing passengers to potentially change flights. Two hour delay became a four delay which became a five hour delay. Delta reps entirely unhelpful when I asked if anything could be done, "Atlanta is a disaster right now." I get that these things happen from time to time, but Delta is handling this very poorly. I'm actually waiting for my flight out of Atlanta and it's also been delayed, luckily only for 30 minute this time."

Cons: "Need more legroom"

Cons: "No westjet checkin area and no signage. Staff didn't know what was going on."

Cons: "After 600,000 miles of flying, this one was the worst. 5 hours on the tarmac for a 4 hour flight."

Pros: "Having window seat"
Cons: "Everything was fine"

Pros: "Games and videos were good. Food was ok."
Cons: "Not enough leg room. Need at least another 2 inches."

Pros: "Good movie selection, clean plane, easy boarding process"
Cons: "Huge delay in Germany, missed connection in ATL, got home a day late"

Cons: "I left my wallet on this flight. It was extremely frustrating that I was unable to speak to a live person to find out if the wallet had been recovered. I filled out the form online and now have to wait 2 to 3 weeks!"

Pros: "Good overall."

Cons: "It being on time"

Pros: "Kind crew."

Pros: "Yes the crow was good"
Cons: "The wifi should be free to use without paying for it"

Cons: "less expensive wifi. more confortable seats"

Pros: "Crew was great. Made it to destination 39 minutes earlier than expected"

Pros: "I got to converse with the pilots before getting on board, and they were super awesome guys. Flight attendants were attentive and checked in frequently enough."

Cons: "Commuter jets- uncomfortable."

Pros: "The seats in first class. But far from adequate amenities for the price paid. There are no USB ports nor are there electric Outlets, yet you're expected to use your own tablet or phone to access their entertainment. When flying across the country that's a little ridiculous in this day and age."
Cons: ". If you expect us to use our own devices you need to provide USB port or outlets. This was a coast to coast redeye,Iwas awake the whole flight. 20 min before landing announcement was made to not get up, We were not given time to use the restroom, brush teeth, have coffee before landing. Bad form."

Cons: "Leaving on time"

Cons: "maintenance. We left late due to a maintenance issue. Once the flight attendant notification alarm went off for 15 minutes."

Pros: "Starters, the flight was co coached with American airlines which is one of the worst airlines I've traveled so far. They lost my bad, and so far no one can help me locate it. Changed my flight without noticing me, made me run around the airport like crazy trying to catch the connecting flight just to find out that AA airlines already changed my itinerary."
Cons: "Everything. Poor service, rude flight attendants, unhelpful staff."

Pros: "We arrived on time"
Cons: "Didn’t do beverage service and had to sit on the tarmac for a while for a maintenance issue before take off"

Pros: "We arrived early and everything went off without a hitch."
Cons: "Seats were really tight. Made worse by the person in front who had him s seat back."

Pros: "The crew on this flight was excellent. Very respectful and kind in their answers."
Cons: "AA should really do something about their food selection as the cost of improving the food they can give economy class will not cost anymore than what they give now."

Pros: "Deplaning in White Plains"
Cons: "Boarding the way there, they did not honor my AA Advantage card to board earlier because my boarding pass did not say so. Even after seeing it said so in the computer system, they refused to honor it. So this time, I gave up and boarded with the last group. No prior warning was given that this plane would not allow for carry on luggage in overhead bins. Further were no charging ports on board, no free WiFi, no adjustable headrests, and the seats did not recline. There were no kosher cookies."

Cons: "Took over an hour to get baggage."

Cons: "late departure"

Pros: "Nothing."

Pros: "Quick flight. Smooth."

Cons: "NOT ENOUGH SPACE FOR THE LEGS, I serioulsy doubt that it was the size that the sold in the info when I booked (armrest blocked), the seat to small (I couldn't put my head because it was too much short). Paintful, the worst experience in my life,"

Cons: "Bumpy"

Pros: "Short flight."
Cons: "The gate area was way too crowded. No seats available for over three gates over, and then the announcement for boarding was made with a very lousy microphone...."

Pros: "AA provided free snacks and drinks at boarding gate. Courteous staff."
Cons: "Flight was on and off regarding time of departure. Received at least three alerts that the plane was delayed 1/2 hr then on time then delayed. We had to take a bus to the plane and sat on tarmac for several minutes until our flight disembarked."

Pros: "Boarding was fast because over fifty passengers were delayed checking in due to computer problems. Air conditioning was good."
Cons: "Flight delayed almost two hours due to computer problems. Seat pitch (room for knees) very limited, felt like I was packed in like a sardine. Crew should have provided refreshments (not just tepid water) and snacks during the delay. Pilot announced computer problem solved and remaining passengers would be boarding in fifteen minutes which turned out to be closer to an hour."

Pros: "Good communication from the captain"
Cons: "The delays"

Pros: "The Boeing 787 from LAX to Auckland was noticeably more comfortable than the Airbus 321 I flew to LAX to start the trip. Food was actually good!"

Pros: "The boarding process was ok."
Cons: "The entertainment system failed again."

Pros: "Gate agent was very friendly and the flight boarded and departed on schedule"
Cons: "No dislikes about this flight. Everything went well"

Pros: "Once we got flying, everything was fine."
Cons: "Gate changes had passengers walking from one end of Terminal 3 at O'Hare to the other twice."

Pros: "Nothing"
Cons: "I bought travel insurance as I do with any trip. I have a complicated family emergency that forced me to call off the trip. Being that I bought trip insurance, I felt good. Well turns out they make you jump through so many hoops that your travel insurance fee is useless. I sent a letter to Allianz (the company that handles the travel insurance) and blasted them for their insensitivity in a difficult time. Going forward, I will not be purchasing travel insurance in the future. It may sound irrational but if you think about it, travel insurance is the tax on gullible people. You hear travel insurance and one assumes that if you spend the extra money on the insurance and something comes up, you can at least get much of your money back. Don't count on it! It's a 1/1000 chance they will do the right thing so the odds are not in people's favor. If you want to be smart, use the money you would have spent on travel insurance on some pre flight cocktails at the airport bar. Air travel is hellish enough without scams like Allianz!"

Pros: "Comfort"
Cons: "Nothing great"

Pros: "Nothing"

Pros: "Very helpful crew"
Cons: "nothing"

Pros: "Excellent service! Nice, smooth flight. Recommended!"

Pros: "The crew was nice and we had no issues during the flight. Seating issue (below) was fixed by agent (although we only were allowed to interact with a human because the self check-in didn't work."
Cons: "During online check-in we were seated separately, but given the option to remedy this for a mere $200. I remember a time not long ago when sitting together was a given, now, like all things, it is a privilege for those with means."

Pros: "Liked having an exit row seat, appreciated being given a full can of soda, and loved the in-flight entertainment options as I was able to watch two recently released movies."
Cons: "Leg and knee space stink for basic economy, especially as a big guy (6'4")."

Cons: "Nothing"

Pros: "Very comfortable"
Cons: "Kept asking passengers pretty boarding to check luggage due to limited space...yet after we boarded there was at least 1 completely empty overhead compartment."

Cons: "It was one hour late."

Pros: "The crew was fantastic, the flight was smother and on time, boarding was timely"
Cons: "The plane was older with a poor entertainment system"

Pros: "Clean environment of the terminals and the speed of the shuttle."
Cons: "no comment."

Pros: "Flight was very timely (boarding, getting everything ready for take off, & getting to destination & off flight quickly)."
Cons: "Flight attendants in back of plane were rude on several occasions. I'm pregnant & had an almost 2 year old in my lap. I was only given one pretzel & not offered any drink for my son or me. We had 4 people in our row (including my son in my lap), when I let my son walk down the aisle I noticed rows with only 1 person. Flight crew should of asked if someone wanted to move for more space. They ran over the guy's foot across the aisle from me & were rude about it."

Pros: "The flight crew was helpful"
Cons: "I got stuck in Dallas overnight with no place to stay and no compensation"

Cons: "5 out of the last 6 fights I've taken out of Fayetteville through Charlotte to Houston, or in revers, have been delayed in some way. It has made me miss multiple connecting flights with the last one making me stay an entire extra day. Very unhappy with the service."

Pros: "Crew were very good and we arrived early ."
Cons: "Nothing"

Pros: "The on flight attendants were very courteous"
Cons: "The flight was delayed and no information was available for my connection. When I went to the gate to ask about my connecting flight I was ignored. And the gate attendant behaved as though I was bothering him."

Pros: "comfortable plane, outlets"
Cons: "major delays, got incorrect information from gate attendants several times."

Cons: "We were delayed flying in to Chicago and I was going to miss my connecting flight. There was another Delta flight that could have worked way better for me if American Airlines was willing to accommodate, but they said that I have to fly to Chicago and ask the agent there. Obviously that meant that even that person couldn't do anything. It ended up working out in the end, but I was very annoyed."

Cons: "Seats uncomfortable, even in first class. Food a joke for a 4 hour class. No pillows, even in first class."

Pros: "Great crew. Modern plane, excellent legroom with a payment of €100. I’m 194cm and could barely reach seat in front with my feet. Food very good, Bathrooms downstairs large and always was available. Entertainment excellent."
Cons: "Nothing really."

Pros: "The comfort on board for economy class was great, I didn’t feel like a sardine in a tin can. The configuration of the Boeing 787 was also excellent. The crew was as well also great. Overall we were quite surprised."

Pros: "Unable to since they did not wait for several passengers."
Cons: "I was called the night before saying our flight was overbooked will you change flights for 300.00 dollars each. We needed to get home so we turned their offer down. The day of the flight our connection flight was delayed we were told someone would escort several of the passengers from Lufthansa to the connection with United no one was there. Several of us ran to where the flight gate was but the plane already left. It turns out other people were also called and turned down United’s offer. So the question is since our flight was purposely overbooked did United take advantage of our situation and just leave and cause all of us great pain and duress with no compensation for all of our inconvenience."

Pros: "It was good"
Cons: "On this particular flight for some reason the crew served food before drinks."

Pros: "New flight reservation took us directly from Newark to Phoenix."
Cons: "This flight was totally cancelled. New reservation took us to Newark. Here the crowds were very long, baggage took over 20 min. to arrive, missed our connecting flight and had to wait 4 more hours for next flight. The flight out of Newark was held on the tarmac for 40 min."

Cons: "Unprofessional rude United staff"

Pros: "Crew were fabulous with my children, 2 and 5 years old."
Cons: "Not enough room on jetway to collapse and open stroller. My kids almost got trampled as I was doing this even though they stood still against the wall!"

Cons: "Wait time for US specific security check Line was too long and slow"

Pros: "The food and the attention of the crew was excellent I saw three movies in this long trip"
Cons: "I am not happy with the service of the Counter in Munich. I had my seats reserved in march when I bought the tickets and the employee without my autorization, changed my seats and my wife and me traveled separed. The position in my seat 2D was terrible. Everybody walk in the aisle and touch me several times. It is better to travel to Europe in European Airlines."

Pros: "Entertainment variety and selection. Food and Drink. Had the curry chicken, surprisingly good."
Cons: "Not enough food & drink service. On an 11 hour flight went 4 hours without a visit from food/drink cart. On the flight from Houston to Munich the food was lousy but we got several more visits/opportunities for drinks."

Cons: "The boarding process."

Pros: "We got home safely."
Cons: "We couldn’t arrange seats in advance online; there was much confusion since it was a Lufthansa flight operated by United. There was no one from United to talk to at the Hamburg Airport, and multiple Lufthansa agents said they had no control over the United flights, and could not contact them either. We weren’t able to get food at the Munich airport because we had to go through a second passport control just before the gate, and there was no food. The automatic snack machine only took Euro coins and not bills or credit cards. Then the crew was a little snippy and unfriendly. Not a great experience overall."

Pros: "The crew was amazing! thank you!"
Cons: "The screens are outdated and don't respond properly to touch, old movies, old games, no live-news (available at other airlines - e.g. LH)."

Pros: "United flight more seat room than LH international flight. Crew much friendlier and more accommodating."
Cons: "NO ONE sent me the United check in info, so I did not have the flight number. I had to get help in Munich from Passport Control. LH flight from Koeln unfriendly LH crew."

Cons: "worst food ever internationally. And I've been to 43 countries. crackers as snack, only one meal on an 11 hr flight, ran out of fizzy water, for sandwich, I had to take off one layer of bread to taste the meat at all (thinest layer ever seen with only two dots of a pesto."

Pros: "Food was really good and I watched some great movies. I was happy to see that there is much more room on Int'l flights than domestic flights. The seats were comfy."
Cons: "I was pulled out of line when trying to board at the gate for not having a 'stamp' on my boarding pass which would tell them I went through security (even though I had gone through three levels of security!) I was sent back to a gate that had no idea what I was talking about and I became frantic, as my son was about to board a flight that I could not. I finally found what was needed (after being sent through the line and patted down this time!) and I ran back to the gate to be the last person on the plane. It was nerve wracking to say the least. Also my son's video touch screen was not working properly. I realize that it is hard to keep these operating well, with all the use they get, but it was annoying as this happened on the flight over as well."

Pros: "Very comfortable seats and seating arrangement. Lots of storage places. Ample water supplies."
Cons: "Would have preferred something other than chicken for pre-landing meal. Fruit, cheese & veggie option shown on menu was not available."

Cons: "We waited in line to check baggage because it was Lufthansa and got to the front before finding out it was a united flight. No where did it say United check in. Just aggravating."

Cons: "However flight from Athens to Munich sucked. Charged for carry on at check in , even thou others before boarding were checked there’s for free since flight was full. If that was the case I should of gotten mine free. Wish United would drop Lufthansa airlines."

Pros: "The flight was actually with United not Lufthansa."
Cons: "It was like they changed our Lufthansa flight to United. I was not able to get our seat until the last minute at the counter. Luckily the crew was good and helpful atherwise I could not even sit with my husband. My chair was broken so I had to sit very straight. The screen was very tiny like only half size of the one on Luthansa flight. The food was only so so as well but that was just my personal taste."

Pros: "It was a great flight too!!!"

Pros: "The food was good."
Cons: "The seats were very tight, with a large person in the middle of our 3 seat array (2 of us on each side)."

Cons: "The movies were outdated mostly"

Pros: "Flight staff was good!"
Cons: "My flight was cancelled, it was re-booked, but lots of walking and waiting especially for a older person. Chicago busy , more walking, home much later,.. still waiting for one suitcase."

Cons: "can't believe you still have those low quality touch screens. they are very non-touch sensitive, and don't respond well to attempted touch commands."

Pros: "Flight was cancelled, basically no communication and I had to stay 3.45 hours in line to be able to reschedule my new flight."

Cons: "Munich - Houston overnight flight. No breakfast. No good."

Pros: "People of Lufthansa and the clients who were flying with me."

Pros: "The boarding process was orderly. Boarding preference was professional and as expected. Cabin crew were exceptionally cordial, professional, and helpful."

Cons: "The upgrade to economy plus did not provide me with the better traveling accommodation/experience . The row 20 seats are narrow and very uncomfortable for two typical American males, not sure why airline charged me extra. I had to sit sideways during my entire trip from Munich to Chicago. Experienced 9 very uncomfortable hours. In all honesty, I think row 42 seats provide better traveling comfort."

Cons: "Explained above"

Pros: "It was acceptable. The seats were quite small but that's what you get these days. The flight crew did their best. We arrived safely and my bags made it."
Cons: "Food, seat comfort."

Pros: "The food really was tasty"

Cons: "Hard seat"

Cons: "Was canceled"

Pros: "punctuality, crew service"
Cons: "everything was Ok, average intercontinental flight"

Pros: "Staff was very nice. Clean cabin."
Cons: "Very difficult to make selection on the video tv systems. The breakfast was just a microwaved sandwich with weird cheese and 1 thin slice of processed turkey, that's it?"

Pros: "Good flight crew. Decent food given it was coach. Reasonably comfortable seat though I paid to upgrade to economy plus."
Cons: "Lavs got messier over time. Boarding process always gives me stress."

Cons: "Service Food Flight attendants have a horrible attitud"

Cons: "Nobody told us the flight operated by United Airline was cancelled, until we found it when we checked in a night before. We had to make international calls to reschedule it. Our original was a direct flight from MUC to ORD at noon, we had fly to FRT first at 10am. It would be a very mess if we checked in at airport next day. Who would be responsible for the situation if the trip was operated by two airlines like UA and Lufthansa? Certainly not customers. Since the change, we had to cancel some our plan and spent three more hours on the return trip."

Cons: "food was lousy, comfort level of the seats for a long flight was aweful"

Pros: "Luggage handling was good."
Cons: "Boarding in flight was away from the gate. We almost got soaked in the rain. Climbing up and down was not convenient."

Cons: "Old equipment. Average service. Lumpy seat. Terrible food."

Pros: "Good in flight service& crew"
Cons: "Unorganized boarding for business class and cramped waiting area. UA plane and facilities not as clean as Lufthans. Ran out of food selection and no amenity kits for passengers"

Cons: "Airlines asking the economy customers to upgrade the seats . Without the upgrade they are giving random seats numbers to the family"

Pros: "The crew on this flight was absolutely amazing. They were helpful, they were very kind, and very pleasant. Probably the best flight crew I've ever had. Despite originally being annoyed that I wasn't allowed to pick/change my seat, I somehow miraculously got an economy plus seat so I had what felt like a first-class amount of space."
Cons: "Again, the flight was delayed. Despite originally being told that we were trying to get out ahead of storms so we wanted to get going quickly, we ended up boarding and then sitting there for probably an hour and a half. The pilot/copilot were great at letting us know what was going on, but the fact that both the first and second leg of my journey were delayed was excrutiately annoying. Having already been traveling for over 8 hours, the last thing I wanted to do was be even later and extend the flight even longer, obviously. The entertainment also was not available due to some problem in the circuit for the entirety of sitting there waiting to taking off and the first 15 minutes of the trip. Again, the attendants did everything they could and were very attentive, it was just frustrating to not really be sure that entertainment was going to be available for the 9 hour flight you just sat down for. Thereafter the entertainment was great. The food was, again, pretty mediocre compared to other transatlantic flights I've taken. The lasagna was not very good tasting at all. The sandwich they brought near the end of the flight was tasty though. Another plus was full sized cans of juice as opposed to a tiny glass. Honestly once this flight got off the ground it was good. However the combination of the delays, plus my terrible previous flight (which was the one directly operated by Lufthansa, the second flight was farmed out to United) just made the whole journey pretty awful, and probably the worst of my life. On my flight from Munich to Cairo, three weeks ago, Lufthansa left my bag in Munich despite the fact that I had an 8 hour layover - which you'd think would be more than enough to put a bag on a plane. They were very quick about delivering my bag once it arrived, but that previous experience with Lufthansa just served to bring down my opinion of the entire airline. Honesty, I had been told by friends that Lufthansa was a pretty good airline, that didn't show at all. There's a pretty big chance I'll never willingly fly Lufthansa again if there's even a remotely comparable option (which there almost always is)."

Pros: "The movie selection was great"
Cons: "Although my wife and I booked our tickets together, United refused to put our seats together. Instead, we had to bargain with other passengers in order to get seats together. This has been a consistent problem when flying United"

Cons: "Our family of four was scattered in four different seats. The food did not include a salad! Otherwise, it was all fine."

Cons: "My partner and I did not get to sit together on this 10-hour flight despite being booked on the same PNR. The flight seemed to have been operated by United rather than LH. I was crammed into a window seat next to a single passenger who did not speak my language, so I was unable to ask him whether he would switch seats with my partner. The crew weren't helpful either."

Pros: "Nothing"
Cons: "Flight got to Chicago really late. Then had to run a mile to just make the closing of our gates. Now we are missing half our luggage and no one knows where it is"

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