Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen.
Crew was very helpful.food
Food was not upto the mark.
Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam
Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again.
newer plane, good staff
need better and more food options, more often
Loved the hindu vegetarian food. Incredibly tasty and I didn't expect it. No delays. All went smoothly.
Movie selection was weak.
Good crew!! Entertainment screen not as good as SAS
Crew was very nice, plane was clean, seats were nice.
Wish there were TVs on the back of chairs.
Plane seats were so narrow that my knees were pressed into the back of seat infront of me.
I enjoyed the crew and the service... Top notch
No tv on plain no free wifi like it was advertised
I never actually was able to go because British airways canceled my flight the morning of.
Flight was not to crowded
Seat are smaller than usual
I didn't get to fly. Missed the flight. And asked to postpone for a fee. The airline wouldn't. I purchased a new ticket from another airline.
Leg room. Direct flight from Europe. Drink services were a lot better than our outbound flight.
Plane was incredibly old for a long haul flight, with no power socket and extremely outdated TV's. Seats were dirty and small. We were in row 34 (middle of the plane over the wing) and when they got to us with the food options, they had already run out of the second choice on both occasions. On the first service, we asked the attendant if the food had any fish/seafood ingredients (due to allergies) and she said no. We then read on the lid of the food tray that there was a possibility of fish traces so my husband could not eat it. When we told the attendant about it she told us they didn't have anything else. Hard to believe there was nothing they could do, we've never experienced this issue before. We then asked another flight attendant if there was any food available for purchase but she said no. Luckily, she was able to find a vegetarian dish that my husband could eat. We're grateful that she found this as the next food service was not until 6 hours later. Sad that we had to ask again, we were expecting that they cared a little more. Overall, BA didn't meet our expectations unfortunately. This was a trip to Europe in which we took 4 BA flights and overall, the experience was of that no better than a low cost. Would have a hard time thinking of choosing this airline again.
All the normal stuff of flying domestic.
The way that my brand new suitcase was damaged on the flight and BA just said that handles are excluded from bag damage. Thus, they can do what ever they want with your bag's handles, manhandle it and not take any responsibility. My suitcase was clearly damaged by the way it was handled since i booked it in till i received it again and they just said sorry...there is nothing we can do for you!!! Now that is is poor customer service.
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