Almost didn't get a business class seat even though i purchased a business class ticket. The plane was "tired".
We left and arrived on time. The tea was hot.
Everything else. It was freezing cold but the crew were not able to adjust the temp. Kept saying it's a problem with the section. Long flight to be miserably cold. The seat arms don't lift so even though I had 3 empty seats I could not lie down. The food was mediocre and both breakfast options had pork. No choices unless I preordered a special meal. The entertainment system didn't work well. And the crew members were quite surly. Sadly I have to use SA for my return trip. Not looking toward to it at all.
Smooth flight: Kudos to the pilot. This was a smooth flight despite the minor turbulence we received.
Crew: did not make us feel uncomfortable, Lack of attentiveness on their end - they gave me the incorrect meal despite specifying which meal option I preferred. l. Drinks were also not offered with our second meal and were only offered later during the flight. I was dehydrated throughout the flight. Entertainment: One would expect more show/movie options on a long haul flight. There was no variety, we only about 5 shows available, which were outdated. Dor example: Season 9 of the Big Bang Theory available was available despite the fact that Season 10 of the show has just come to an end on national SA TV.
Crew was unfriendly and entertainment didn't work. Security and boarding process in Accra has taken much longer than the 1 hour allotted both times I've taken this flight.
Friendly cabin crew. The food was good. Aircraft was clean.
Used ear piece left from the connecting flight for me. So I did not avail myself to the entertainment.
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