Daily cleaning, installation of cabin HEPA filters
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There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 5h 59m.
In the past 3 days, the cheapest one-way tickets were found on Multiple Airlines ($333) and Aeromexico ($467), and the lowest round-trip tickets have been found on Delta ($380) and American Airlines ($412).
When flying out of Guadalajara you will be using Guadalajara Miguel Hidal, often referred to as Guadalajara Airport. You will be landing at Savannah/Hilton Head, also known as Savannah Airport.
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Scores according to KAYAK customer reviews
Pros: "Fueron muy amables en el aeropuerto y en el avión"
Cons: "La atención de las personas a cargo"
Pros: "Safe trip and very nice crew."
Cons: "Something to work on is organizing the flights in order when you are checking in. I arrived and it was a mess, we didn't know where to go and which line to take. Please make sure you put signs so we can follow and be more organized."
Cons: "The audio jack of the movie is not good It's on & off seems loose"
Cons: "The snacks were limited. They only had cheez-its and no cookies."
Pros: "We left on time and arrived early. The seat in comfort class had excellent leg room."
Cons: "The food was mediocre, to say the least."
Pros: "very nice crew"
Pros: "Crew was great, food was tasty"
Cons: "A little bit more leg room and newer sits"
Pros: "The boarding process was smooth ."
Cons: "The cleanliness of the seat and tray area."
Pros: "Luggage plane to carousel at Atlanta way too slow"
Cons: "Smooth flight, more than average beverages serving; food fine. Seats too small."
Pros: "Good snacks"
Pros: "boarding the plane was simple and easy, and the flight crew, what I saw of them were friendly and attentive to first class only."
Cons: "another boarding passenger had to explain that I was in his seat, because the lockers/overhead bin for my row was over his row making seating confusing. the cabin seats were so close to each other that a normal sized person could not sit without elbowing the person next to him or her."
Cons: "Boarding was awful. It took about an hour to board and no reason was given until we were taxiing. (The crew was delayed.) Overhead storage was insufficient. Seats are too narrow. I paid for extra leg room, which I got, but I don't appreciate elbows in my ribs for the whole flight."
Cons: "flight rerouted to LAX!"
Pros: "The workers."
Cons: "The selection on an incorrect plane that didn't fit the docking port"
Cons: "Service, puntuality, the flight was delay, no word of apology for been late"
Pros: "They let us preboard because of my handicap. And we slep through boarding til we landed."
Cons: "Nothing everything smooth"
Pros: "All on time, the flight attendants were nice and polite."
Cons: "That I couldn't change my seat (I didn't want in the confort zone) just in an empty row that it was behind me."
Pros: "Everyone very friendly and courteous."
Cons: "Snacks are very small quantity and often stale"
Cons: "Flight was delayed longer than the actual flight time. Smallest plane I have ever been in in my life."
Cons: "Expensive food"
Pros: "Staff was great!"
Cons: "No TV for movies."
Pros: "That I had room to accommodate my at the time disability and the crew members amazing"
Cons: "No Tv at all."
Pros: "Super friendly staff and on-time flights. Love the TV, movies, wi-fi and snack goodies!"
Pros: "Travel got delayed by an hour but we were satisfied by the crew and food"
Cons: "The delay of the flight. Not sure on the reason"
Cons: "Flight was canceled due to weather. Was told I could get reimbursed for a rental to drive from ATL to SAV. When I went back to Delta after getting home to Savannah, was told there is no reimbursement for car rentals."
Pros: "The flight was on time and not over booked."
Cons: "The seating was cramped. There were mediocre snacks, but no food or entertainment."
Cons: "The prices of the available snacks."
Pros: "They have great and friend staff."
Cons: "Delta treats any passenger that isn't a member of their skymiles or anyone that doesn't purchase a seat in advance like peasants. You don't get assigned a seat until YouTube up at the airport... That's fine, not really a big deal. But because you didn't select a seat, they don't let you print or view your boarding pass on your phone, forcing you to go to the checking desk. For someone that has TSA pre check and travels alot, all that extra time adds up and can sometimes cause you to miss your flight. Because there is on "fast line" when you check-in like there is at the security check point. I only have this problem with Delta, never American airlines..."
Pros: "Great Food. Good entertainment. I recommend the aisle seat if you have to go top the bathroom frequently. :-) I felt that the flight attendants were concerned about our comfort on the flights."
Cons: "I would have liked more of a music and movie selection."
Cons: "The crew, the airplane and the service at the airport was the worse experience of my life, I will definetly avoid Delta and Aeromexico for my future trips."
Cons: "Late flight without any compensation for our trouble"
Cons: "My suitcase came without a wheel. Damaged luggage."
Pros: "In flight entertainment was great, lots of snack options."
Cons: "A lot of confusion between ground crew and plane crew. They insisted on prepping the plane for food service even though we had waited for several hours due to mechanical issues and weather delays. It was 3am folks and the last flight leg was 45 min... we all just wanted to get to our destination. It took 50 minutes to prep that plane... there were infants crying and people were miserable and exhausted. The only word that comes to mind is dehumanizing."
Pros: "movie choices are great"
Cons: "the people sitting behind me kept talking about dying from the aircraft, it makes me uncomfortable."
Cons: "The air conditioning was broken so it was sweltering the whole time. Staff didn't even mention it or apologize. No leg room. Bags took longer than 20 minutes to arrive but we didn't make a fuss since we were just glad to be finished with Delta. I'll never fly Delta again even if it costs me more."
Pros: "The staff are fun and friendly. One of the hostesses stepped into the vacant seat where I was sitting and stepped back further when people where pushing by. We were almost cheek to cheek. The closest I've come to a cute bum in years."
Cons: "The gratis food offering isn't healthy - those bread pretzels, versus the almond & tomato juice I had on the next flight, with ...can't remember the name."
Pros: "Great crew presentation of safety and other announcements, friendly anf courteous, except..."
Cons: "crew seemed to arbitrarily decide not to serve anything on the flight. Announced the flight was too short to serve anything, so they didn't even try. I've flown this hop many times and have never heard this excuse."
Pros: "Crew was wonderful"
Cons: "Nothing- good flight, I couldn't sleep but that wasn't your fault"
Pros: "Flight took off and landed on time"
Cons: "It enough leg room and I am not tall. I'm 5'5""
Pros: "Short flight 35 minutes, Attendants were magnificent - friendly and focused on the customers as if they were important human beings spending hard earned cash instead of live cargo whose fares were already in the bank. This factor alone will cause me to choose Delta over others despite any small difference in price. Never waited very long in any line. Zero frustration."
Cons: "Had to pay to check a bag for the 35 min. domestic leg of my international flight which carries no baggage fee ON THE SAME AIRLINE booked at the same time. Lame."
Pros: "I needed to change my flight because my international flight from Buenos Aires was delayed due to a national work stoppage and I would miss my scheduled Delta flight from JFK to SAV. The cost difference to take a flight later the same day was exorbitant (over a $500 additional cost to the price of the original ticket) so we elected to fly back to SAV two days later. I do not understand how airlines can get away with charging such exorbitant ticket prices--these prices should be regulated!"
Pros: "The pilot came through all of the aisles in first class to personally thank us for flying with them. He took time to chat with us and answer our questions, which made me feel more comfortable about the long flight. The stewards/stewardesses were very nice and had us laughing on their welcome messages. The lay-flat seats in first class were the best. Very comfortable, and easy to fall asleep in, without disruption from other passengers who insist on keeping their reading lights on while everyone is trying to sleep."
Cons: "We were delayed over half an hour waiting for late passengers and then we had to sit on the runway in LA for another half and hour before a gate opened up and I almost missed my connection."
Cons: "they treated us like cows"
Pros: "I am 6'6" 300 pounds ... So I regularly book first class for trips over 2 hours in length ... Delta remains my #1 choice for both value and overall experience in first class. The difference between Delta and all other domestic carriers is just overwhelming. United and American/US Air could learn a lot from Delta. I could have flown this trip direct on United, but chose to fly through Atlanta on Delta for less money and a better experience from the baggage check to the gate to the in-flight experience."
Pros: "Flight was fast and direct."
Cons: "Flight left 45 minutes late because the crew wasn't there."
Pros: "Super short connection (45 min). Time was very important in this flight and you delivered. Thank you."
Pros: "None of the above. Ground crew that does not really understand the costumer."
Cons: "Always remember to present your rights to the crew."
Pros: "The crew was just ok, they did not extend themselves to make the customer feel comfortable/safe."
Cons: "The seat on the flight are too small the average person does not fit comfortable."
Pros: "Even with the flight almost full the crew managed to accommodated us together, excellent team work"
Cons: "Booked 6 days prior the flight and the put my wife and I in separate seats between strangers"
Pros: "Comfortable seats and staff are very nice"
Pros: "Crew was very nice, twice beverage this is good but I miss the cacahuates japoneces."
Cons: "Airplane look little old , clean and comfort, but sound a lot when departing... that is creapy Checking was slow only 2 people"
Pros: "GOOD SERVICE"
Cons: "Did not like the airline never flyinging Aeromexico again"
Pros: "Good flight"
Cons: "It was going to be a 45 mins delay, turned out to be 1 1/2hrs"
Pros: "The onlt airline providing every pasanger with Free drinks and food. Live the beer and mix Tequila drinks."
Cons: "I did not like paying $50 us for the second bag i thing $ 25 its ok 50 its to much... I need ir to Boeing chese and tequila so my carry on bag tas over waigt so i check ir in."
Cons: "Hot inside the plane"
Pros: "better service than before"
Pros: "Everything was good, I was really impressed with the service."
Cons: "Nothing, I wouldn't change a thing about it."
Pros: "The crew appeared to be working very hard to meet passenger requests. They were polite and pleasant even though the flight was packed."
Cons: "Seats WAY too close together. Very uncomfortable."
Cons: "We had items stolen from two luggages. The were cell phones and the accessories plus some jewelry. These could have only been know by means of the security scans of the luggage. One item disappeared for a day. None of the other four were tapered with. I have contacted Aeromexico twice by email while in Mexico. The first time I was told someone would contact me and no one did. The second time there was no reply. I asked that some call be on my cell and I have received nothing."
Pros: "Easy boarding."
Cons: "Small seats! I had 2 heavy set persons next to me and I was squeeze into the window seat. The persons elbow next to me would be over on my seat space, not to mention bad body odor. worst flight experience so far."
Pros: "The flight was on time"
Cons: "It felt very unorganized"
Pros: "Wonderful crew Tasty food Quick boarding Clean plane"
Cons: "Limited leg space Baggage everywhere"
Cons: "Everything was excellent"
Cons: "We never took this flight our flight from Toluca to Gualarajara was delayed from 11:40 to 4 pm. Areomexico to ensure that we made it home sent us from Toluca to Monterry to Mexico City to LAX. longest day ever."
Pros: "The plane itself was very comfortable, didn't feel crammed in the seat. The food was decent, it made up for wasting all my time in line and not eating."
Cons: "The crew seemed fairly new and a little uncoordinated, boarding the plane and checking in also took the longest time I've had to wait, it ended up taking off late."
Cons: "No urgency when boarding plane in Mexico so we were automatically 30 min delayed. Flight was overbooked and the flight attendants chose to deal with the issue right when the plane should have been boarding. No AIr conditioning on entire journey from GDL-LAX. Sat in Tarmac for about 10 min additional without air conditioning due to no gates available for our flight."
Pros: "Movies but was unable to watch due to how rough the flight was made me feel sick"
Cons: "The pilot was going extremely fast to the point were we arrived 25min ahead of time to Chicago landed extremely rough I travel often and this had never been an issue with Aeromexico I usually love everyone from check in to boarding through landing they are all very polite and professional but this time the it was the most roughest flight it was extremely rough plane made me sick and their was no storms or winds"
Pros: "Everyone was helpful and polite. Flight went smoothly, boarding and food service was great. The complimentary beer and tequila was a much appreciated gesture. I will be visiting my family in Mexico more often and we plan to continue using AeroMexico in the future."
Cons: "This is a tough one. If I had to pick, I'd say the leg room was tight."
Cons: "My luggage was over the limit 3 lbs and I was not allowed to take out some of my stuff. They said I had to get out of line and take it out then back in line. It's really sad because I had waited in line for about an hour, I had been in an accident and was hurting and still had to pay because I couldn't wait in line again."
Pros: "Excellent price, Entering Mexico in a small city like Guadalajara was fast and trouble free"
Cons: "Boarding area and airplane was very hot, the vent over the seat had a very slow fan, and when squashed between two hot people on each side, the flight was uncomfortably warm (bear in mind this comes from someone who is not used to much heat. ..:))"
Pros: "The flight attendants were very observant and offered to assist passengers even before being asked."
Cons: "The boarding process could be made more efficient."
Pros: "I liked how they gave me a meal on the flight. It was a crossaint, one slice of ham and cheese but it's better than nothing."
Cons: "The boarding system was terrible. 30 minutes to departure, they just threw up "Last Call" and I was like WTF? and ran to gate only to find out that we just started boarding."
Pros: "The flight arrived on time."
Cons: "People started to line up at the gate an hour before the flight as instructed. This is inconvenience to as it would be more comfortable to be sitting for that time. Yet the boarding process was much slower than other carriers. The crew was professional but not so friendly. The food and drinks were not served until an hour and a half after take off, half way through the flight. Food was not very good a croissant with a small piece of meat and a small slice of cheese in it. Once service began, those of us seated in the middle of the plane could not get past the carts for at least 30 minutes to use the restrooms. Overall, I expected more from the country's principle carrier."
Cons: "The plane was way too hot. Crew unable to correct it. Also, when the flight was booked, by phone, the Aeromexico agent gave us seats toward the front of the plane. Nothing was said about an extra charge for those seats. Then at checkin, the terminal agent said there would be a charge of $150 US for each seat. We declined so were moved back to row 20. This seemed like "bait and switch" to us, left us angry and disappointed."
Cons: "Customer service."
Cons: "It was very hot inside the plane. No entertainment what's so ever"
Pros: "Nice smooth flight."
Cons: "What i did not like is my luggage got totally damaged. Both of my handles were torn of and I had nothing but the handle to roll the luggage on the top. I'm still trying to contact the airline. My luggage was new:("
Pros: "Attention, warming, punctual"
Pros: "The fact that Aeromexico still gives you food and drinks."
Cons: "Nobody follows boarding zones appropriately. Most people get into the plane when zone 1 is called, when your zone is up (providing you respect zones) you get to the plane and all luggage bins are taken and you see people already seated in your zone. Aeromexico is bad at enforcing sitting zones. One of the worst ones to do so."
Pros: "On time"
Pros: "Everything was great! Great seats and always available for you!!"
Pros: "One flight attendant was very nice the others were snobby and rude."
Cons: "I didn't like how tiny the seats were. I didn't like the choice of food. I don't like how there was no room for my bags and my seat was close to the front of the plane. An I didn't like that things In my checked bagged were broken and spilled. My bag was packed tight and padded for the breakables."
Pros: "Me encanto visitar mi país de nuevo"
Cons: "La atención es verdaderamente buena"
Pros: "extremely impressed. just wow!!!!!!!!"
Pros: "The crew and services was fine."
Cons: "The plane was late, about 20 minutes. The airport's instructions on 'arrivals', or 'pick up' weren't posted where visible."
Pros: "Not much to say"
Pros: "Friendly crew, offered snacks and alcoholic drinks at no charge"
Cons: "Other planes were roomier... This aircraft was cramped. Flight was late leaving and late arriving."
Pros: "It is nice that food is served. Fruit is a good choice."
Cons: "Boarding and entry are terrible. They don't make any effort to get people on in an orderly way."
Cons: "Bad Costumer Service Bad attitude They only care about charge more money when it was their mistake Not my"
Pros: "I've flown this airline many times. This was the best! Great service flight crew excellent service, very professional and helpful. Very nice plane, think it is new. In seat entertainment and smooth comfortable flight."
Pros: "The check-in process was quick and they did give free inflight food."
Cons: "Plane was very cramp even on a paid seat. Things on the 737 were visibly dirty and items were not repaired. Seats comfort was not good at all."
Pros: "Nice crew and staff on the ground."
Pros: "The help from bogota airport was incredible They help me to get on time on my flight"
Cons: "Mexico City airport is a disaster They change the flights gate every 10 minutes they don't even know where the flight is going to get transfer Guadalajara airport same situation flights got delay over 2 hrs. No reason or why this happens was told to the passengers Also they put a small quantity in the bus to get to the plain. They keep us inside for almost 40 minutes whit out any explanation I will never get a plain ticket whit Aeromexico Also plains are not in the best shape either seat doesn't work"
Pros: "When shopping for an airline to travel Lima Peru try AeroMexico. If you do not mind a connection through Mexico City AeroMexico is the one for you and price is good. Tacha and avianca airlines are also great alternatives for traveling to Peru. If you don't mind connections. For a straight flight try LAN for flying to Lima Peru they are the best."
Pros: "The crew was fine and was thankful they found a way to get back to Detroit (but, it required a stop in Dallas and an overnight in Chicago)"
Cons: "There was no social distancing or enforcement for wearing masks. I saw no sanitizing on any of the three flights I had to take to get to Detroit. of the four airports only the one in Guadalajara asked any health questions and could be seen sanitizing the waiting room and eliminating seats to keep spacing."
Pros: "Everyone was very accommodating."
Cons: "Not much at all. Everyone was very accommodating"
Cons: "We got delayed claiming it was weather for 15 hours."
Cons: "On time and a little early"
Pros: "Crew members were all very pleasant and personable. A very special experience with the local ticket agent / boarding agent (double duty) in Guadalajara: Maria Hernandez (or perhaps Fernandez) who was pleasant, professional, helpful and even called us respectfully by name ("Mr. and Mrs. Petrusek") She is an outstanding representative of American Airlines! Gracias to her!!"
Cons: "Not a thing! We live in Mexico and we usually fly Volaris...I think AA just became our favorite airline!"
Pros: "Nice crew, more legroom, punctuality"
Pros: "Direct flight"
Cons: "Our flight was delayed for two hours because of a mechanical issue. When we reached Savannah we had to wait to get to a gate to get off the plane."
Pros: "Plane was clean, wifi worked"
Cons: "Flight was delayed 2.5hrs, had to wait on tarmac 30min to take off and 15min to get to gate, bumpy flight. Jerky inputs from pilot."
Pros: "Great crew"
Cons: "We experienced flight delays, lots of turbulence, and my knees were pressed up against the seat in front of me the whole duration of the flight. They also overbooked the flight, so some people had to take a flight the following day."
Pros: "They weee calm dealing with angry passengers."
Cons: "Leave on time. Nearly 3 hours late. Horrible."
Pros: "It was a great flight. It was on time, and the plane was clean and the stewardess was courteous"
Cons: "It was a great flight."
Pros: "Only a small 20 minute delay - things went rather smoothly"
Pros: "Nice new 737-800 w/ comfy seats, but the plane was nearly 40 mins late due to previous flights."
Cons: "The flight was fine, just be on-time."
Pros: "Wi-Fi and USB ports worked great. Seat was comfortable after 11 upgrade. On time"
Cons: "Having to pay extra for a exit row seat"
Pros: "Pero AA Me conectaron de inmediato al proximo vuelo y logre llegar a mi Cena de Navidad con mi familia.. Gracias"
Cons: "que las distancias dentro de los gates del aeropuerto es muy larga y como no camino rapido perdi mi vuelo..."
Pros: "Very attentive first class stewardess. Loved the comfort of the seats and extra legroom in first class."
Cons: "Wish wii was free. At least for first class."
Pros: "Better space between the sits and the crew were nicer than prior fly with AA"
Cons: "Need better food"
Pros: "The selection of movies and games."
Cons: "The seats were very uncomfortable, the arm rest did not go up and the flight was delayed."
Cons: "Late on hour"
Cons: "The flight was delayed 3 times. Little knowledge from front desk, relied on my phone for updated info."
Pros: "Breakfast on GDL-DFW and movie"
Cons: "One hour delay on account of missing signatures from some mechanic according to the captain’s weak and shallow account of the facts. Flew with a 1st class upgrade to DFW and upon missing the connection to DSM (imputable to AA) I would have expected AA to have me await my later conection (3 hrs AA 2488) in the Admiral’s club especially after having paid for the upgrade. Instead, the bozo at the Admiral’s Club entrance in Terminal A A23 indicated that only Mexico City passengers were allowed into the Club even if as a GDL passenger I had a 1st class boarding pass. Poor and misguided management of the moment of truth on behalf of your employee with a 1 Million Miler customer. My experience recently with Delta and United has been with more open minded, customer centric and better trained airline staff. Disappointing and hope someone will read this and let me know that my note was heard. What is next?"
Pros: "They boarded quickly, left early, arrived 40 minutes ahead of schedule. The staff were very friendly and efficient."
Pros: "Flight wasn’t full. We were able to relocate to exit row seating. I love preassigned seating."
Pros: "Not exceptional"
Cons: "Not much room for moving around but really fast"
Cons: "Flight was canceled after being delayed 3 times"
Pros: "Friendly staff"
Cons: "Food was terrible and the seats tight"
Cons: "This was a tiny aircraft from Charlotte to Savannah. Our bags were placed into "valet" for the flight. When I retrieved my bag, the handle was broken! Destroyed on a 1 hour flight. This is exactly why people don't like checking their bags. There is no care for other people's belongings. It's bag enough you're packed on these flights like sardines and then you have to worry about receiving your property back the way you gave it to them. Placed a claim, but meanwhile I had to purchase new luggage for my return trip."
Pros: "Excellent flight. No complaints!"
Pros: "Crew was outstanding"
Cons: "Hurried beverage service since arriving early. R"
Cons: "Lack of food and drink. Crew lackadaisical."
Pros: "Once we finally got on the flight, things were fine."
Cons: "Our flight arriving in Charlottesville was late we sat on the tarmac for 20 min. Than waited 20 mi utes to get our luggage that the checker. So we arrived at the gate for this flight and was told the flight was full. Stood around and waited. Finally another passenger suggested we go to costumer service. Waited an hour in the customer service line fortunately we were able to catch a flight that same night."
Pros: "Friendly and helpful crew"
Pros: "Boarding was efficient, easy. Lots of movie choices. Quiet flight."
Cons: "Flight attendant with an attitude. He announced the dinner choices but turned around the moment he began speaking. When I asked what he had said, he rolled his eyes. That's pretty disgusting and takes a lot away from the overall experience. Sorry, that I'm a burden when I paid a ton of money for this flight. And I had no extra or special requests. I'm an easy passenger. I didn't ring for service outside the scheduled ones once... E.V.E.R. Food was the same sweet sour chicken that I had on every one of my flights with American Airlines in the last few years. Come on. Mix it up a little. The flight is expensive enough. A tiny bit more pampering would just make the difference. And flight attendants with a pleasant and patient attitude would make things a lot easier."
Pros: "One flight attendant was completely uninterested! Others were good despite the delay."
Cons: "One poor attitude flight attendant."
Pros: "Great crew, happy hour was wonderful."
Cons: "Los asiento demasiados pegado. Y el snack muy pobre"
Pros: "New plane!"
Cons: "Only offered pretzels even though there were cookies. I ha to breakfast them."
Cons: "Seat would not recline. Normally wouldn't be an issue, but it would have been nice to be more comfortable on a 9 hour flight."
Pros: "It was my first time I was a little scared but not anymore it was a smooth ride. Don't change nothing keep up the good work. Thanks for letting me explore"
Cons: "we order kosher food for the flights, on the first flight we recive only for 1 pessanger so on the way back we call few days before to the airlines company to confirm that is kosher food for both passengers and they confirm and again we didnt recive only 1 passanger recive for flight over 20 hours way to be with out food"
Pros: "Muy buen servicio"
Pros: "I was traveling with a pet and they were very kind and helpful to me."
Cons: "-AC was way too high. -Blanket was way too small and thin. Only cover half of my body and they didn't have any extra blankets -There was no free movie available on a flight that's over hrs long. -I got sick because it was so cold"
Pros: "While boarding, flight attendants were very nice and attentive. Served several snacks and choice of drinks."
Cons: "no entertainment"
Cons: "Boarding late"
Pros: "Great flight"
Pros: "I liked that you continue to work on things to get me there but it did not happen."
Cons: "I expected that since I had been delayed by your plane not being ready and having mechanical problems that I would be put on first standby. There were eight people that got on and two of us that did not. After a long day with over three hours of delays and then another four hours of standby I was exhausted."
Cons: "Flight cancelled"
Pros: "The first leg was burdened with mechanical problems and had to change planes and gates. After that the planes were new and the flights were good. Because of problemsthe first flight was 3 hrs late."
Cons: "flight were behind schedule by 3 hrs."
Pros: "Leg room on the regional jet actually was better than that of a larger plane."
Cons: "We were summoned to the gate area with an announcement that boarding would start in 5 minutes; this turned out to be L-O-N-G before boarding began. After standing around for at least 30 minutes with no information as to what was happening, departure time was delayed several times. This was around lunch time; when I finally decided to buy lunch in the terminal, the departure time was changed again to an EARLIER time, and I had to board without food."
Pros: "The original flight was cancelled. Had to spend 12 hours in airport and pay for a hotel room in Houston plus meals. No compensation from UA"
Cons: "Airline should have helped with the extra costs"
Cons: "The flight was delayed due to weather at Newark. But when the weatther turned good, there was no Gate Agent from United for nearly one hour. Finally a captain who was flying home cold not take it and finally went from one gate to another hoping to find a GA."
Pros: "The stewardess was super nice! On time and no problems."
Cons: "Bad gate idea to have so many flights going off at once. Very confusing when the intercom would get cut off because another plane would start boarding."
Pros: "Quick flight."
Cons: "The crew in Newark forced me to gate check my bag even though there were several empty overhead bins. I had 5 people in my party and we had only 2 bags. Absolutely STUPID."
Pros: "Agent at the gate"
Cons: "My seats changed so my son and I were not sitting together. The agent at the gate was wonderful and got us seated together. I had to use the restroom and the flight attendant seemed put out, and gave me a dirty look. She than ignored me and almost hit me with her cart."
Pros: "It was not full and the people and flight attendants were very nice."
Cons: "It left a bit late from EWR."
Pros: "For once a United flight on timeh"
Pros: "Free snacks"
Cons: "Not a lot of foot room"
Pros: "On time"
Pros: "Your new plane was really nice. Finally enough leg room! Flight was on time, landed great, and service on the plan was great too."
Cons: "Boarding process makes no sense to the flying public and is just another money making deal for the airline."
Pros: "Good flight."
Cons: "When I arrived to get boarding passes for my family of 5, the flight was overbooked of which I had to pay an additional $241 for our seats. What a ripoff! Not happy with Kayak and will use another travel agency."
Pros: "Staff was great,trip was. Quick."
Cons: "Delays in take off"
Cons: "I left an important notebook on the back of the seat that was in front of me; I was assigned a seat on the rouse 8. Can you do something to get it back to me please?"
Cons: "The plane was late, I request wheal chair for my mother because she can't see for one eye no more and only 30% can see on her good eye and in Houston she was lost inside the aeroport because no one take care of my mother , yes lost for almost two hours, very very disappoint , I always book thru Kayak and never complaint, this time very disappointed , Glad my mother is okay"
Pros: "Complimentary drinks, free entertainment and free wifi after having two hour delay."
Cons: "Two hour delay, which delays with United are becoming more and more common."
Pros: "On time, comfortable seat, good drink service."
Cons: "Everything was fine, nothing to dislike."
Pros: "Thew crew level of service its great"
Cons: "No food"
Cons: "I did not like having to wait over one hour for the luggage carousel to begin dispersing belongings. I was shocked at how long it took!"
Pros: "Short flight so little to complain about."
Cons: "Average seats, no in flight entertainment or beverage service"
Cons: "Flight got "changed" got delayed for parts. What delayed us the most was people wanting to upgrade!!!"
Pros: "Nice spacious quick flight."
Cons: "No free Wi-Fi"
Pros: "Everything was great!"
Cons: "Sadly there is some extreme weather going on in Houston I'm still in the airport"
Pros: "The flight attendants were polite and welcoming and the flight was on schedule."
Cons: "It was complicated to get the movies. You had to download the United app."
Pros: "Same as above"
Cons: "Same as above"
Pros: "Other then they got me there safe, I dont think there is anything I liked about this flight. Pilot did a decent job, there was lots of turbulance so nothing they could do about it and I made it safe."
Cons: "Plane from Chicago to Savannah was small. I was all the way in the seat not slouching and my knees were crammed in the set infront of me. The arm rests were digging into my thighs as well. Im used to not much leg room but this was a first for how crammed in I was into a seat, Im 6'3" & 270lbs. Ive probably been on 50 different planes over the years to give you some perspective of my experience flying when I say this was a first and a very uncomfortable plane. The plane to take us to Savannah arrived so late it pushed my flight back by like an 1.5 hours from what it was supposed to be."
Cons: "Had to wait an hour to receive luggage at terminal Small airport at midnight is unacceptable."
Cons: "Very uncomfortable seat"
Pros: "Everything else was good"
Cons: "The people behind the desk to give you your boarding pass took forever to show..there was no information as to why."
Cons: "Never happened"
Pros: "Lovely helpful crew."
Cons: "Fee for WiFi & for any kind of entertainment. Also mild confusion with boarding- -stood outside plane for several minutes. Difficult to hear when we were supposed to board."
Pros: "Both flights overbooked so finding space on overhead bin was impossible. They boarded us last though we bought the tickets weeks in advance. Could not get seats online, at the kiosks or at the desk. Really fruatrating! My wife and I had to sit apart for the return flight. Will not fly United again unless no choice."
Cons: "We haven't even left yet"
Pros: "Once airborne, the flight was fast."
Cons: "The flight was delayed almost an hour while a broken window shade was replaced."
Pros: "Loved that the crew was attentive."
Cons: "I wanted to charge my device, no outlets available. No TV screen available for movies, just makes the time go by faster when I'm distracted."
Pros: "The punctuality"
Pros: "Everything! It was a great flight. Everything was on time and we even landed early. Our flight attendant was extremely nice!"
Cons: "Not one bad thing to say about this! It was a perfect flight!"
Cons: "I have to endure 10+ hours without the chance to purchase on flight wifi"
Pros: "Comfortable seats with plenty legroom."
Cons: "No complaints!"
Pros: "The upgrade it made the all the difference in the world"
Cons: "Would not change a thing"
Pros: "Nothing. Flight never happened"
Cons: "The flight was cancelled hours before it was supposed to take off leaving me minimal crunch time to figure out a new flight for myself."
Cons: "How they handle my bags.....!"
Pros: "Things were going well until the pilot had us get off the plane."
Cons: "Flight was cancelled. United couldn't get me out until Sunday. So I rented a car and drove down instead."
Pros: "Quick and Quiet is how I would describe the flight."
Cons: "Small cramped plan. Seats did not recline."
Pros: "Had to switch planes. Done quickly only delayed s half hour."
Cons: "Had to switch planes."
Airlines flying from Guadalajara to Savannah have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights