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Guatemala to Dallas/Ft Worth & other airports Flight Information

Flights Arrive in Dallas/Ft Worth & other airports
Flights Depart from Guatemala
Flight Price $289
Airlines Spirit Airlines, Interjet, Aeromexico, Delta, United Airlines, Avianca

Book cheap flights from Guatemala to Dallas/Ft Worth & other airports (round-trip)

Airports
Origin
Ciudad de Guatemala
$289
only
$289
Destination
Dallas
$289
only
$289
Tue, Feb 19
GUA
Guatemala City La Aurora
DFW
Dallas/Fort Worth Dallas/Ft Worth & other airports
9h 01m
Tue, Mar 5
DFW
Dallas/Fort Worth Dallas/Ft Worth & other airports
GUA
Guatemala City La Aurora
6h 29m
Trip: 15 days
5.5OkayShow reviews
Overall 5.5 Okay
Based on 57,691 reviews
Overall
5.7
Boarding
6.1
Comfort
5.3
Crew
6.5
Entertainment
4.6
Food
4.7
FLL
DEN
Mediocre 2.0

Pros: Lol

Cons: Flight was delayed 4 hours, missed the connection flight by an hour

FLL
LGA
Good 6.6

Cons: no seat space

DFW
MCO
Excellent 9.0

Pros: The team aboard and how smooth and fast the flight after boarding was.

Cons: That it was delayed taking off. But, the time was made up after took off. Only 5 minutes late by the time we landed.

TPA
BOS
Excellent 8.6

Pros: A great flight. No complaints

MCO
DFW
Excellent 8.3

Pros: The staff was great and timing almost perfect.

Cons: No leg room and very small windows.

Fri, Feb 15
GUA
Guatemala City La Aurora
DFW
Dallas/Fort Worth Dallas/Ft Worth & other airports
14h 20m
Mon, Feb 18
DFW
Dallas/Fort Worth Dallas/Ft Worth & other airports
GUA
Guatemala City La Aurora
7h 20m
Trip: 4 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 2,434 reviews
Overall
7.7
Boarding
7.7
Comfort
7.9
Crew
8.0
Entertainment
6.3
Food
6.9
MEX
BOG
Good 7.0

Pros: Service

Cons: Very long time for connecting

MEX
HMO
Mediocre 2.0

Pros: This page cancel my flight without any motive i sotck in Mexico 3 days and the Money didnt se debe me back

Cons: The lata time i ll use this page again and i ll Teel acertó e i know what jhappend where you Trust in this page

GDL
MEX
Good 7.0

Pros: Comfy seats, good leg room

Cons: Delayed for about an hour

JFK
MEX
Excellent 10.0

Cons: Hucha gift gfozfoxglxfoif

MEX
ORD
Okay 4.0

Pros: We had coffee

Cons: One hr late. Very bad boarding, Instead of spreading passengers, all were cramped on the back. Many open seats but bad distribution

Sat, Dec 22
GUA
Guatemala City La Aurora
DFW
Dallas/Fort Worth Dallas/Ft Worth & other airports
23h 15m
Fri, Jan 25
DFW
Dallas/Fort Worth Dallas/Ft Worth & other airports
GUA
Guatemala City La Aurora
24h 00m
Trip: 35 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 7,440 reviews
Overall
7.5
Boarding
7.5
Comfort
7.4
Crew
7.8
Entertainment
7.2
Food
7.0
MEX
MCO
Okay 5.0

Pros: Nothing about boarding

Cons: After being the only person pulled out of line for my carryon and myself to be checked at the boarding gate, I asked a simple question to the lady who profiled me, “what made you profile me for this additional security check out of hundreds of passengers here, I’d like to know”. I was met with such rude behavior which I never encountered with any airline before. Not only was her attitude rude, she couldn’t answer my question and Aeromexico didn’t bother to get someone fluent in English to answer me. Notice I wasn’t refusing the security check; it’s just that they were rude, cold and made me feel like a criminal while checking me. They need to improve their system for security checks at the boarding gate. I don’t understand why I had to be checked further bc they already check every passenger before entering the gates and boarding area. I still don’t know the answer to my question. The lady’s attitude embarrassed me and ruined my experience. Aeromexico should retrain their staff and make them realize it’s bc of us they have a job and they should be serving us with proper customer service and have their attitudes in check. Because I have every right to ask that question and will continue to do so! I forgot the lady’s name..but would be happy if my msg got taken seriously and the lady made aware..

YUL
MEX
Okay 5.3

Cons: In the counter people were rude (as always) and the first guy that helped us didnt found us. A lot of time wasting and not much staff to check-in.

MEX
LIM
Mediocre 2.0

Pros: None

Cons: Had to spend the whole day in airport due to justfly booking error

MEX
MZT
Mediocre 2.0

Pros: we arrived

Cons: lost bags - when they arrived the next day, told us we need to go all the way to the airport or pay $25.00 USD to a taxi to bring them to us. When we went to pick up the bags, one (both bags were brand new for this trip) was virtually destroyed, with multiple tears and rips - damage on each of the 6 sides of the bag. The Aeromexico woman insisted they have no liability and refused our claim for the damaged bag. Extremely poor service.

SFO
MEX
Mediocre 2.0

Pros: Nothing

Cons: Delayed our flight and we missed our connection. They made us pick up our bags and wait overnight outside the terminal. It was cold (no doors). Only concrete slabs to sit on. It’s our honeymoon...no compensation given. Not even a blanket

Sat, Dec 29
GUA
Guatemala City La Aurora
DFW
Dallas/Fort Worth Dallas/Ft Worth & other airports
8h 25m
Fri, Jan 11
DFW
Dallas/Fort Worth Dallas/Ft Worth & other airports
GUA
Guatemala City La Aurora
13h 45m
Trip: 14 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 21,950 reviews
Overall
8.1
Boarding
8.1
Comfort
7.8
Crew
8.5
Entertainment
7.7
Food
7.4
BOS
PHL
Excellent 8.6

Pros: We left early

RDU
JFK
Mediocre 2.0

Pros: Nothing

Cons: I missed my flight due to Tsa

DTW
LAX
Excellent 10.0

Pros: Everything went smoothly. Baggage was at carousel before we were, a first.

Cons: Everything was fine.

ATL
PHX
Excellent 9.3

Cons: Got a stiff neck cause the seat would not go back. Makes it difficult to see the entertainment with my progressive lenses

ATL
CLE
Excellent 10.0

Pros: I’m always pleased with our delta flights to and from Atlanta. Our flight was on time, the comfort plus seats are comfy enough, and the flights are quick and easy.

Cons: Everything was great on our flight.

Sat, Dec 29
GUA
Guatemala City La Aurora
DFW
Dallas/Fort Worth Dallas/Ft Worth & other airports
6h 57m
Sat, Jan 5
DFW
Dallas/Fort Worth Dallas/Ft Worth & other airports
GUA
Guatemala City La Aurora
6h 23m
Trip: 8 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 60,989 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.5
HNL
IAH
Okay 4.6

Pros: Comfortable seats with phone holders

Cons: Mediocre snack, rude crew people on boarding

BDL
DEN
Excellent 10.0

Pros: Crew was phenomenal!!!! So attentive and professional. Great customer service

IAH
SJO
Excellent 8.0

Pros: Comfortable seats with screens

Cons: Mediocre snack

IAH
LFT
Excellent 9.3

Pros: Everyone was nice, boarding was smooth, and we even landed early. Great flight.

Cons: Nothing was bad about the trip really. Crew did a fine job.

IAH
ORD
Okay 4.3

Cons: Check in crew was so inflexible, and demanding. She wanted me to open a careful-sealed box just to take a pound out. Whrist my other luggage was only 48 pounds! I understand it is part of my fault not to be careful when weigh the boxes but she should have asked nicely. I would rate 0 for the bad behavior. This is not a first time I have bad experienced with United Airlines. I would not recomend this airlines.

Thu, Feb 28
GUA
Guatemala City La Aurora
DFW
Dallas/Fort Worth Dallas/Ft Worth & other airports
22h 20m
Tue, Mar 5
DFW
Dallas/Fort Worth Dallas/Ft Worth & other airports
GUA
Guatemala City La Aurora
16h 00m
Trip: 6 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 2,434 reviews
Overall
7.7
Boarding
7.7
Comfort
7.9
Crew
8.0
Entertainment
6.3
Food
6.9
OAX
MEX
Excellent 10.0

Pros: The service

Cons: The flight was late

CUN
JFK
Excellent 8.0

Pros: The flight attendants were very friendly! Very cool technology that lets you watch the plane take off and land. FREE LIQUOR!

MEX
HMO
Mediocre 2.0

Pros: This page cancel my flight without any motive i sotck in Mexico 3 days and the Money didnt se debe me back

Cons: The lata time i ll use this page again and i ll Teel acertó e i know what jhappend where you Trust in this page

GDL
MEX
Good 7.0

Pros: Comfy seats, good leg room

Cons: Delayed for about an hour

JFK
MEX
Excellent 10.0

Cons: Hucha gift gfozfoxglxfoif

Fri, Mar 1
GUA
Guatemala City La Aurora
DFW
Dallas/Fort Worth Dallas/Ft Worth & other airports
14h 20m
Mon, Mar 4
DFW
Dallas/Fort Worth Dallas/Ft Worth & other airports
GUA
Guatemala City La Aurora
7h 20m
Trip: 4 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 2,434 reviews
Overall
7.7
Boarding
7.7
Comfort
7.9
Crew
8.0
Entertainment
6.3
Food
6.9
MTY
SAT
Good 7.6

Pros: Always ahead of schedule.

Cons: Baggage fees

SAT
MEX
Excellent 8.3

Cons: La espera de maleta a la llegada

LAX
GDL
Excellent 10.0

Cons: Servicio

CUN
JFK
Excellent 8.0

Pros: The flight attendants were very friendly! Very cool technology that lets you watch the plane take off and land. FREE LIQUOR!

MEX
HMO
Mediocre 2.0

Pros: This page cancel my flight without any motive i sotck in Mexico 3 days and the Money didnt se debe me back

Cons: The lata time i ll use this page again and i ll Teel acertó e i know what jhappend where you Trust in this page

Wed, Feb 6
GUA
Guatemala City La Aurora
DFW
Dallas/Fort Worth Dallas/Ft Worth & other airports
8h 59m
Fri, Feb 15
DFW
Dallas/Fort Worth Dallas/Ft Worth & other airports
GUA
Guatemala City La Aurora
7h 20m
Trip: 10 days
5.5OkayShow reviews
Overall 5.5 Okay
Based on 57,691 reviews
Overall
5.7
Boarding
6.1
Comfort
5.3
Crew
6.5
Entertainment
4.6
Food
4.7
TPA
BOS
Excellent 8.6

Pros: A great flight. No complaints

CMH
RSW
Mediocre 2.0

Pros: Nothing

Cons: They said someone called in the middle of the night using my name and they let them cancel my flight. No refund, no other flight. I had to walk over to southwest and purchase a $600 flight just to get to my destination.

FLL
DEN
Mediocre 2.0

Pros: Lol

Cons: Flight was delayed 4 hours, missed the connection flight by an hour

DFW
MCO
Excellent 9.0

Pros: The team aboard and how smooth and fast the flight after boarding was.

Cons: That it was delayed taking off. But, the time was made up after took off. Only 5 minutes late by the time we landed.

DEN
DTW
Excellent 10.0

Pros: No delays, quick flight, very little turbulence

Sun, Mar 10
GUA
Guatemala City La Aurora
DFW
Dallas/Fort Worth Dallas/Ft Worth & other airports
22h 20m
Sun, Mar 24
DFW
Dallas/Fort Worth Dallas/Ft Worth & other airports
GUA
Guatemala City La Aurora
23h 35m
Trip: 15 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 2,434 reviews
Overall
7.7
Boarding
7.7
Comfort
7.9
Crew
8.0
Entertainment
6.3
Food
6.9
CUN
JFK
Excellent 8.0

Pros: The flight attendants were very friendly! Very cool technology that lets you watch the plane take off and land. FREE LIQUOR!

MEX
ORD
Okay 4.0

Pros: We had coffee

Cons: One hr late. Very bad boarding, Instead of spreading passengers, all were cramped on the back. Many open seats but bad distribution

MEX
BOG
Good 7.0

Pros: Service

Cons: Very long time for connecting

MEX
ORD
Mediocre 2.0

Pros: The flight experience is good just like any other flights

Cons: Closing flight 60 mins before the flight leaves and check in staff is very unprofessional from agent to manger and we're no help in finding alternatives

LAX
GDL
Excellent 10.0

Cons: Servicio

Thu, Feb 7
GUA
Guatemala City La Aurora
DFW
Dallas/Fort Worth Dallas/Ft Worth & other airports
8h 59m
Tue, Feb 12
DFW
Dallas/Fort Worth Dallas/Ft Worth & other airports
GUA
Guatemala City La Aurora
8h 15m
Trip: 6 days
5.5OkayShow reviews
Overall 5.5 Okay
Based on 57,691 reviews
Overall
5.7
Boarding
6.1
Comfort
5.3
Crew
6.5
Entertainment
4.6
Food
4.7
FLL
LGA
Good 6.6

Cons: no seat space

DTW
ATL
Excellent 10.0

Pros: Emails came on time, announcements were slow clear and easy to understand: great seats

Cons: Nothing

LAS
ORD
Okay 4.5

Pros: Cheap. But you get what you pay for.

Cons: Spirit, why the heck do you have me check in online, and then go to a kiosk to print a bag tag (which didn't print, by the way) then wait in another line to see an agent so I can drop off the bag? Check in took WAY too long.

DEN
DTW
Excellent 10.0

Pros: No delays, quick flight, very little turbulence

TPA
BOS
Excellent 8.6

Pros: A great flight. No complaints

Wed, May 1
GUA
Guatemala City La Aurora
DFW
Dallas/Fort Worth Dallas/Ft Worth & other airports
13h 20m
Wed, May 15
DFW
Dallas/Fort Worth Dallas/Ft Worth & other airports
GUA
Guatemala City La Aurora
8h 15m
Trip: 15 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 2,434 reviews
Overall
7.7
Boarding
7.7
Comfort
7.9
Crew
8.0
Entertainment
6.3
Food
6.9
CUN
JFK
Excellent 8.0

Pros: The flight attendants were very friendly! Very cool technology that lets you watch the plane take off and land. FREE LIQUOR!

MEX
ORD
Mediocre 2.0

Pros: The flight experience is good just like any other flights

Cons: Closing flight 60 mins before the flight leaves and check in staff is very unprofessional from agent to manger and we're no help in finding alternatives

MTY
SAT
Good 7.6

Pros: Always ahead of schedule.

Cons: Baggage fees

MEX
ORD
Okay 4.0

Pros: We had coffee

Cons: One hr late. Very bad boarding, Instead of spreading passengers, all were cramped on the back. Many open seats but bad distribution

JFK
MEX
Excellent 10.0

Pros: The service of the airline.

Cons: Nada.

Wed, Feb 6
GUA
Guatemala City La Aurora
DFW
Dallas/Fort Worth Dallas/Ft Worth & other airports
8h 59m
Tue, Feb 12
DFW
Dallas/Fort Worth Dallas/Ft Worth & other airports
GUA
Guatemala City La Aurora
8h 15m
Trip: 7 days
5.5OkayShow reviews
Overall 5.5 Okay
Based on 57,691 reviews
Overall
5.7
Boarding
6.1
Comfort
5.3
Crew
6.5
Entertainment
4.6
Food
4.7
FLL
DEN
Mediocre 2.0

Pros: Lol

Cons: Flight was delayed 4 hours, missed the connection flight by an hour

DTW
ATL
Excellent 10.0

Pros: Emails came on time, announcements were slow clear and easy to understand: great seats

Cons: Nothing

CMH
RSW
Mediocre 2.0

Pros: Nothing

Cons: They said someone called in the middle of the night using my name and they let them cancel my flight. No refund, no other flight. I had to walk over to southwest and purchase a $600 flight just to get to my destination.

MCO
PHL
Good 6.6

Pros: Boarding went smoothly

Cons: Spirit seats do not recline Ok for short flight

MCO
MCI
Excellent 10.0

Pros: Everything was perfect

Tue, Dec 18
GUA
Guatemala City La Aurora
DFW
Dallas/Fort Worth Dallas/Ft Worth & other airports
28h 50m
Mon, Jan 7
DFW
Dallas/Fort Worth Dallas/Ft Worth & other airports
GUA
Guatemala City La Aurora
16h 00m
Trip: 21 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 7,440 reviews
Overall
7.5
Boarding
7.5
Comfort
7.4
Crew
7.8
Entertainment
7.2
Food
7.0
MEX
BOG
Mediocre 2.0

Pros: Nada

Cons: No pude tomar mi vuelo por un error entre su plataforma, la de priceline y la de Aeromexico en el que finalmente salí afectada yo.. Es la peor experiencia que he tenido y no volveré a utilizar sus servicios.

MEX
LIM
Mediocre 2.0

Pros: None

Cons: Had to spend the whole day in airport due to justfly booking error

PDX
MEX
Mediocre 2.0

Pros: Nothing

Cons: Poor scheduling

SDQ
MEX
Excellent 10.0

Pros: The warmth service that made me feel at home

MEX
MZT
Mediocre 2.0

Pros: we arrived

Cons: lost bags - when they arrived the next day, told us we need to go all the way to the airport or pay $25.00 USD to a taxi to bring them to us. When we went to pick up the bags, one (both bags were brand new for this trip) was virtually destroyed, with multiple tears and rips - damage on each of the 6 sides of the bag. The Aeromexico woman insisted they have no liability and refused our claim for the damaged bag. Extremely poor service.

Thu, Jan 3
GUA
Guatemala City La Aurora
DFW
Dallas/Fort Worth Dallas/Ft Worth & other airports
22h 51m
Mon, Jan 7
DFW
Dallas/Fort Worth Dallas/Ft Worth & other airports
GUA
Guatemala City La Aurora
7h 20m
Trip: 5 days
Overall 0.0 Poor
Based on 0 reviews
Sun, Dec 30
GUA
Guatemala City La Aurora
DFW
Dallas/Fort Worth Dallas/Ft Worth & other airports
9h 50m
Sat, Jan 12
DFW
Dallas/Fort Worth Dallas/Ft Worth & other airports
GUA
Guatemala City La Aurora
13h 06m
Trip: 14 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 21,950 reviews
Overall
8.1
Boarding
8.1
Comfort
7.8
Crew
8.5
Entertainment
7.7
Food
7.4
ATL
MCI
Excellent 10.0

Pros: Nice people

Cons: Waiting at gate in KC

BDL
ATL
Excellent 9.3

Pros: New plane with great entertainment arrived 30 mins early

ATL
CLE
Excellent 10.0

Pros: I’m always pleased with our delta flights to and from Atlanta. Our flight was on time, the comfort plus seats are comfy enough, and the flights are quick and easy.

Cons: Everything was great on our flight.

LAX
HNL
Good 6.0

Pros: One of the flight attendants was nice.

Cons: 5+ hours and just some bagged snacks. Had to wait forever for soda. Screen was difficult to work - touch wasn’t working. Much smaller program selection than flights 6 days ago from RSW to LAX via ATL.

BOS
PHL
Excellent 8.6

Pros: We left early

Wed, Feb 6
GUA
Guatemala City La Aurora
DFW
Dallas/Fort Worth Dallas/Ft Worth & other airports
8h 59m
Wed, Feb 13
DFW
Dallas/Fort Worth Dallas/Ft Worth & other airports
GUA
Guatemala City La Aurora
6h 20m
Trip: 8 days
5.5OkayShow reviews
Overall 5.5 Okay
Based on 57,691 reviews
Overall
5.7
Boarding
6.1
Comfort
5.3
Crew
6.5
Entertainment
4.6
Food
4.7
MCO
DFW
Excellent 8.3

Pros: The staff was great and timing almost perfect.

Cons: No leg room and very small windows.

DFW
MCO
Excellent 9.0

Pros: The team aboard and how smooth and fast the flight after boarding was.

Cons: That it was delayed taking off. But, the time was made up after took off. Only 5 minutes late by the time we landed.

FLL
DEN
Mediocre 2.0

Pros: Lol

Cons: Flight was delayed 4 hours, missed the connection flight by an hour

DTW
ATL
Excellent 10.0

Pros: Emails came on time, announcements were slow clear and easy to understand: great seats

Cons: Nothing

MCO
PHL
Good 6.6

Pros: Boarding went smoothly

Cons: Spirit seats do not recline Ok for short flight

Wed, Jan 23
GUA
Guatemala City La Aurora
DFW
Dallas/Fort Worth Dallas/Ft Worth & other airports
22h 20m
Mon, Jan 28
DFW
Dallas/Fort Worth Dallas/Ft Worth & other airports
GUA
Guatemala City La Aurora
16h 00m
Trip: 6 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 2,434 reviews
Overall
7.7
Boarding
7.7
Comfort
7.9
Crew
8.0
Entertainment
6.3
Food
6.9
JFK
MEX
Excellent 10.0

Cons: Hucha gift gfozfoxglxfoif

SAT
MEX
Excellent 8.3

Cons: La espera de maleta a la llegada

MTY
SAT
Good 7.6

Pros: Always ahead of schedule.

Cons: Baggage fees

MEX
ORD
Okay 4.0

Pros: We had coffee

Cons: One hr late. Very bad boarding, Instead of spreading passengers, all were cramped on the back. Many open seats but bad distribution

MEX
HMO
Mediocre 2.0

Pros: This page cancel my flight without any motive i sotck in Mexico 3 days and the Money didnt se debe me back

Cons: The lata time i ll use this page again and i ll Teel acertó e i know what jhappend where you Trust in this page

Wed, Jan 2
GUA
Guatemala City La Aurora
DFW
Dallas/Fort Worth Dallas/Ft Worth & other airports
18h 15m
Fri, Jan 4
DFW
Dallas/Fort Worth Dallas/Ft Worth & other airports
GUA
Guatemala City La Aurora
7h 20m
Trip: 3 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 9,790 reviews
Overall
8.0
Boarding
8.0
Comfort
8.0
Crew
8.3
Entertainment
7.9
Food
7.5
BOG
BOS
Excellent 10.0

Pros: Excelente

MIA
SAP
Mediocre 2.0

Pros: On time

Cons: They left all my bags in Miami, i dont know when im going to get them, this is not aceptable

SMR
BOG
Good 6.0

Cons: Delay

BOG
JFK
Excellent 10.0

Pros: Everything

Cons: We wait like 40 minutes to take off

JFK
GUA
Good 6.0

Cons: What I did not like is that after being in line too long to check in, they did not give me my boarding pass, I had to go and wait long time in another line to pay for my checked bag and to get my boarding pass. I have never seen that at any other airline, once you check in, you should be ready to go.

Sun, Dec 23
GUA
Guatemala City La Aurora
DFW
Dallas/Fort Worth Dallas/Ft Worth & other airports
23h 15m
Sun, Jan 6
DFW
Dallas/Fort Worth Dallas/Ft Worth & other airports
GUA
Guatemala City La Aurora
16h 00m
Trip: 15 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 7,440 reviews
Overall
7.5
Boarding
7.5
Comfort
7.4
Crew
7.8
Entertainment
7.2
Food
7.0
SDQ
MEX
Excellent 10.0

Pros: The warmth service that made me feel at home

BOG
MEX
Good 6.0

Pros: The service on the plane is ok.

Cons: On the trip Mex to Bogota, the airplane belated to landed, around four hours after. First it was almost landed to Bogota, we were on El Dorado airport and then back to the air and then going to Medellin airport for landed. So they keeped us inside the airplane (I do not how many time, but maybe 1 an half hour inside) and then back to Bogota for landed. So it was awful and worried time.

MEX
BOG
Mediocre 2.0

Pros: Nada

Cons: No pude tomar mi vuelo por un error entre su plataforma, la de priceline y la de Aeromexico en el que finalmente salí afectada yo.. Es la peor experiencia que he tenido y no volveré a utilizar sus servicios.

MEX
MZT
Mediocre 2.0

Pros: we arrived

Cons: lost bags - when they arrived the next day, told us we need to go all the way to the airport or pay $25.00 USD to a taxi to bring them to us. When we went to pick up the bags, one (both bags were brand new for this trip) was virtually destroyed, with multiple tears and rips - damage on each of the 6 sides of the bag. The Aeromexico woman insisted they have no liability and refused our claim for the damaged bag. Extremely poor service.

MEX
MCO
Okay 5.0

Pros: Nothing about boarding

Cons: After being the only person pulled out of line for my carryon and myself to be checked at the boarding gate, I asked a simple question to the lady who profiled me, “what made you profile me for this additional security check out of hundreds of passengers here, I’d like to know”. I was met with such rude behavior which I never encountered with any airline before. Not only was her attitude rude, she couldn’t answer my question and Aeromexico didn’t bother to get someone fluent in English to answer me. Notice I wasn’t refusing the security check; it’s just that they were rude, cold and made me feel like a criminal while checking me. They need to improve their system for security checks at the boarding gate. I don’t understand why I had to be checked further bc they already check every passenger before entering the gates and boarding area. I still don’t know the answer to my question. The lady’s attitude embarrassed me and ruined my experience. Aeromexico should retrain their staff and make them realize it’s bc of us they have a job and they should be serving us with proper customer service and have their attitudes in check. Because I have every right to ask that question and will continue to do so! I forgot the lady’s name..but would be happy if my msg got taken seriously and the lady made aware..

Tue, Feb 5
GUA
Guatemala City La Aurora
DFW
Dallas/Fort Worth Dallas/Ft Worth & other airports
14h 20m
Tue, Feb 12
DFW
Dallas/Fort Worth Dallas/Ft Worth & other airports
GUA
Guatemala City La Aurora
8h 15m
Trip: 8 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 2,434 reviews
Overall
7.7
Boarding
7.7
Comfort
7.9
Crew
8.0
Entertainment
6.3
Food
6.9
JFK
MEX
Excellent 10.0

Pros: The service of the airline.

Cons: Nada.

CUN
JFK
Excellent 8.0

Pros: The flight attendants were very friendly! Very cool technology that lets you watch the plane take off and land. FREE LIQUOR!

MEX
ORD
Okay 4.0

Pros: We had coffee

Cons: One hr late. Very bad boarding, Instead of spreading passengers, all were cramped on the back. Many open seats but bad distribution

LAX
GDL
Excellent 10.0

Cons: Servicio

OAX
MEX
Excellent 10.0

Pros: The service

Cons: The flight was late

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