Find cheap flights from Hawaii to New Orleans

Pros: "Crew were attentive and courteous."
Cons: "Arriving in New Orleans was chaotic. The airport was fresh off renovations. FAIL! Reader boards for baggage claim were inoperative, so no one understood where their bags might come out. After an hour, we found ours and made our way towards what used to be rental car check in. Found there was now a shuttle bus system to get to rental counters, but waited in line outside with our three bags for 30+ minutes just to get on the shuttle. After a 15-minute ride, we finally arrived at the old rental check in/garage area. Bottom line, it took over two hours from arrival to finally being able to leave the airport."

Pros: "Plenty of room, excellent service, relaxing flight."
Cons: "Wish it was a longer flight."

Pros: "Relaxed, comfortable"
Cons: "Nothing comes to mind."

Pros: "Crew was amazing."
Cons: "Internet issues through most of the flight."

Pros: "Super friendly staff, on time , Comfortable seats."

Cons: "It was good"

Pros: "Staff was friendly, boarding was fine."
Cons: "The seat cushions were the most uncomfortable of any I've been on. My buttocks were on fire by 3 hours out."

Cons: "Boarding via bus to plane. Delays due to mechanical issues at both departure and arrival. Staying on the plane while maintenance is performed. No complimentary snacks or drinks after losing value on ticket price."

Pros: "Upgraded to first class. Ample legroom would be an understatement. Great staff, great service and very good food. Almost needed an operating manual for my “Lazy Boy recliner”!"

Pros: "We really liked our trip with Alaska Airlines, they offered free WiFi on board and free entertainment, flight attendants were super nice"
Cons: "Food is not so great as in most of airlines but at least they had vegan box"

Pros: "Flew into New Orleans even though tropical storm was approaching nearby"
Cons: "Gate change without notification to me by email"

Pros: "New plane from merger with virgin America. Best domestic first class I’ve been in. SFO to MSY nonstop. No delays. Early. Even the food was good."
Cons: "Nothing to mention."

Pros: "Interactive screen! Able to text passengers on flight and order food and drinks from your seat."

Pros: "On time,comfortable"

Pros: "Alaska air provided great service- comfortable plane!"

Pros: "more leg room in the main cabin than on other airlines"

Pros: "The crew was really nice and professional"
Cons: "We had to make an emergency medical landing which is fine it had to be done. But then we had to wait a while for catering to come and bring us food. Most of us had already gotten off the plane to use the restrooms and get food. Then because the caterers took to long they cancelled the food order and told us they were having fingers out food vouchers. It was annoying g cause we had already gone and gotten food and spent our own money. Now everyone booked it off the plan to get food and we now waited another hour for people to come back. So altogether the plane was delayed 4 hours they could have just given us the food on the plane for free."

Pros: "The attendants are great."

Pros: "The staff at the Kona airport was very helpful and kind"

Cons: "1 hr late on take off."

Cons: "Seating is Cramped"

Cons: "Dogs on the plane. had to smell farts & puke the whole time, could hardly breathe. am alergic"

Pros: "That I had a whole row to myself"

Cons: "They charged for food and entertainment. Next they will charge for bathrooms and water."

Pros: "Free Maitai on arrival, on time departure and landing, friendly crew, decent food. Big overhead bins also a plus."

Pros: "The baggage and check in went smoothly."
Cons: "The original flight was booked as a nonstop flight and was changed to add a stop in Seattle and then fly back to Oakland. It added additional time and inconvenience to our original booking."

Cons: "Only food available on a flight that was 5 1/2 hours was food that had to be purchased. I think this is ridiculous."

Pros: "Leg space!!!! Finally some room 4 my long legs! Food excellent. I ate cheese & fruit plate. Delicious! Good timing. Great!! Left & arrived in time OR EARLY!"
Cons: "Once plane landed, it took 4ever 2 get out."

Pros: "Charging capabilities with easy access!"

Cons: "5 hour flight and no comp meal served. Hot / stuffy / no air flow coming out of vents. Aircraft: 737 -900."

Pros: "TWO beverage trips -- how could I not be happy?"

Pros: "1) Attendant crew was nice. 2) Appreciated being able to board from front and rear."
Cons: "1) Flight time delayed, so late arrival ~12am was made even later ~12:30am 2) Booked two tickets together months ago, yet we were not allowed to sit together. 3) Entertainment required the downloading of the gogo app which should have been done on the ground with wifi and/or cellular data. in the air, one window said you could (wait) and download, while another window effectively said, "better luck next time". Pre-flight email should have warned passengers to download beforehand. 4) Exiting plane only allowed from front; took forever from our next-to-last row."

Pros: "Flight staff very attentive and friendly - I love flying Alaska!"
Cons: "No complaints."

Cons: "Flight delayed by two and half hours. And then luggage delivered after 25 minutes of landing."

Pros: "The pilot was excellent Softest landing ever We hovered down from the sky"
Cons: "The chicken teriyaki was awful Vegitables crunchy Should have small packet of soy sauce"

Pros: "Great flight attendants!"
Cons: "In coach and very little space. Just like all the other airlines."

Pros: "Finally, a plane designed with some comfort in mind! It was easy to move and find a comfortable way to sleep."
Cons: "No pillows to purchase!"

Pros: "Good service"
Cons: "The airline changed flights and somehow lost my original seats, staying on the flight cost additional money beyond the original price so that we could sit together as a family. Every time I fly I have another reason to tell friends and family not to fly."

Pros: "Flight was smooth and on-time, onboard service was friendly and competent."
Cons: "Boarding process was chaotic and confusing."

Pros: "I generally prefer to fly with Alaska Airlines. Reasonable fares, good service, good flight itineraries from PDX. My mobile carrier provides complimentary in-flight Wi-Fi. I'm no Starbucks fan but grudgingly admit to enjoying the coffee service."
Cons: "It would be good to see fewer disposals used in the food service but the cabin crew must be given kudos for separating recyclables as they collect waste from passengers."

Pros: "Crew was friendly and professional; boarding was rushed; cabin was clean, but seating was very cramped; entertainment was v good (and currently free) using own tablet, phone, or smart phone."

Pros: "It was my first time flying with Alaska. I was pleasantly surprised with the boarding times, organization, super-friendly crew, free entertainment (a few select movies with complimentary tablets to view them on), and outlets for charging mobile devices in every seat. Easily the best flight I've had in a couple years. I will fly with Aaska again."
Cons: "I felt like the aisle was unusually small ( I was sitting in an aisle seat and was occasionally bumped by people walking by me. Then again, I was in a deep sleep most of the time and could have easily been leaning into the aisle....I'm not really sure. Overall though, best flight I've had in a while. They really do a great job."

Pros: "POG was available from the beverage cart. On-time departure and arrival."
Cons: "We were assigned two middle seats in different rows for a five hour flight! Flight attendants were rude. The bathrooms were a mess. Complimentary food for a five hour flight is a bag with nine, dime-sized pretzels."

Pros: "Everything was just fine."

Pros: "They had a limited selection of free WiFi TV programs you could watch and charging ports on the seats."
Cons: "The only snack option was pretzels, take off was delayed on both departure and the connecting flights. The seats were OK for comfort, but the plane was HOT while sitting on the tarmac during boarding and waiting and waiting to take off."

Pros: "We were lucky and had a seat open between us. Comfortable, and crew were great."

Pros: "I missed all my appointments"
Cons: "I have to pay $200 for a ride . I'm very hungry and very tired."

Cons: "pretty cold and no blankets in economy"

Pros: "I liked how there was a bigger selection of free entertainment on the flight through the wifi stream. Some airlines don't have any free entertainment. Also the staff was helpful with bag check in."
Cons: "There were a couple of children who were crying and screaming almost the whole time, but that isn't the airlines fault and I realize that. Other than that, the flight was good."

Pros: "The crew was amazing"

Pros: "Crew was quick to help."
Cons: "long flight -- 2nd cup of coffee"

Pros: "Crew was great"
Cons: "We had to go back to the gate to correct an interior light problem."

Pros: "The tv is good addition Comfortable chairs"
Cons: "Menu could have been improved"

Pros: "Seat was okay, and the crew were good. Boarding was quick probably because not many passengers on flight."
Cons: "Nothing really. Flight was quick."

Pros: "Once boarding was over, flight and crew were great."
Cons: "Flight was delayed by 2 1/2 hours. Better accommodations and notice would have been appreciated."

Pros: "Predictably late."
Cons: "Be on time."

Pros: "Comfortable seats"

Cons: "In flight movies would be nice . Tight seats for 6.3 huy"

Pros: "Food and drinks were great"
Cons: "Would have liked being able to select a window seat."

Pros: "Great service"
Cons: "Stuck at landing. For over 20+ minutes"

Cons: "CheezIts were too salty. We had to sit on NO tarmac for over 10 minutes because a plane was stuck at our gate...several other gates empty - what's up?"

Cons: "Snacks"

Pros: "The crew was attentive."
Cons: "Games on the tv were okay. Tetris would be a nice addition."

Pros: "Flight was early into New Orleans"
Cons: "Flight had a lot of turbulence"

Pros: "The short duration of the flight and punctual arrival. Better seating with more leg space in Airbus than in the horrible Boeing 467- 400."
Cons: "No headsets distributed so I couldn't listen to film program. Crew rather impersonal. I'm dreaming of an airline that uses functioni g loudspeakers during boarding. Nobody understands acoustically which zone is being boarded ( not only a Delta issue)."

Pros: "Great crew"
Cons: "Wi-Fi not working or hard to get to work. Flight was delayed by an hour and service was very rushed."

Pros: "The crew! You have great people working for you on these routes."
Cons: "This was an easy flight. Nothing bad."

Pros: "Being able to watch videos."
Cons: "Flew with 5 family members. None of us were seated together. And we have 3 young teen girls. Flight overbooked."

Pros: "Good service and on time."

Pros: "Nice plane. Efficient crew"
Cons: "Not their fault but they were delayed 4 hours. At least they texted updates fairly frequently but I can’t give a 5-Star review because of the huge delay"

Pros: "Flight attendants were great!"
Cons: "Flight was super late, I’m hearing impaired and there’s no apparent closed captioning option for anything I was trying to watch"

Cons: "Rude stewardesses; I was traveling with 3 children onanovernight flight. I just wanted the simplest things- blankets and headphones for them. I cannot believe that an overnight flight wouldn’t be stocked with pillows and blankets. We froze al the way across the Pacific."

Cons: "."

Pros: "My seat was randomly the exit row, so more leg room and pilots made great time"
Cons: "Left 20 minutes late because of travel agents"

Pros: "Everyone was very friendly and concerned about us making our connections"
Cons: "The fact that they didn’t make sure all the paperwork was correct and our delay to NO was due to that issue"

Pros: "Great staff, plenty of room, efficient snack and drink delivery, effluent boarding"

Pros: "Easy transition through customs."

Pros: "Crew was kind and helpful. Snacks were great!"

Pros: "Great flight . Even got here early"

Pros: "The outbound crew was terrific. The flight itself was fine. We even arrived early."
Cons: "Upon deplaning in Cancun, ALL passengers are put on a bus and driven far away from the terminals to an arrivals area. Those of us with connecting flights are royally f*cked at that point, especially if your connection is short, as mine was. The so-called shuttle to the departure terminals, which are entire kilometers away, was to arrive in like half an hour. HALF AN HOUR. Who has this time to spare?? The alternative to the shuttle is paying a taxi that charges a hefty fare--and God help you if you don't have cash. The departures terminal was swamped and only thru begging assistance and line cuts did I make my connection...and then only by the skin of my teeth. It was a complete nightmare."

Pros: "Really helpful staff, clean plane, attentive and easy boardiing"
Cons: "The check in was a bit confusing at the airport."

Pros: "The price."
Cons: "Turbulence was intense and scary. We didn’t get our drink service because it was unsafe for the flight attendant to walk the isle. The leg room seemed a lot smaller than expected."

Cons: "The male flight attendant my section was very unpleasant to the elderly passengers in my area and just left me very uneasy about the flight"

Cons: "Paid first class. Got served after people in coach."

Pros: "New aircraft A320"
Cons: "Late,"

Cons: "1 hour flight delay"

Cons: "Flight was delayed nearly 2 hours without any compensation to the passengers. I frequently fly jet blue and whenever they are that delayed not weather related the staff frequently gives the passengers a complimentary cocktail. Also your boarding process makes little sepnse to me why board from the front of the plane more sensible to board back to front"

Pros: "The gate person was very accommodating"
Cons: "It was over 2hrs late due to mechanical problems. Seems to be the norm."

Pros: "It wasn’t bad or good."

Pros: "A night flight well done. The snack choices were awesome, and the in flight entertainment was A+"

Cons: "Long delay due to maintenance of oxygen masks issue. Why hadn't this been taken care of with preventive maintenance?"

Pros: "The staff are fun and friendly. One of the hostesses stepped into the vacant seat where I was sitting and stepped back further when people where pushing by. We were almost cheek to cheek. The closest I've come to a cute bum in years."
Cons: "The gratis food offering isn't healthy - those bread pretzels, versus the almond & tomato juice I had on the next flight, with ...can't remember the name."

Pros: "Flight departed and arrived on time"
Cons: "Long time standing in line. People are confused by zone boarding. Stood 30 to 40 minutes in line."

Cons: "Seating was tight"

Pros: "The friendliness of the staff and movie choices"
Cons: "Seat space"

Pros: "They ran out of food on the plane"

Pros: "Personnel and crew handled the problem in a professional manner doing everything in their power to make the best of a bad situation. Another plane was provided within a reasonable time frame."
Cons: "Four hour delay. Boarded and then being told after 40 minutes that the problem was not fixable."

Pros: "Got us home super fast"
Cons: "The most uncomfortable flight I've ever had"

Cons: "No space."

Cons: "They claim to be cleaning these planes but I find that hard to believe when there is Gum on the window sill. We were also delayed quite a bit in the boarding process. Also I would imagine that during Covid-19 these companies would do a better job of not overbooking flights but all of my flights with American this past weekend were overbooked. Which delayed us even longer as they searched for volunteers to adjust their flights. In today's age of technology the idea that they are still overbooking planes makes no sense to me in the slightest. I will be walking, driving or taking a boat before I fly American Airlines again."

Cons: "Bumped from first class to coach."

Cons: "WiFi"

Pros: "Crew was very nice."
Cons: "N/A"

Cons: "Stewardesses were grouchy except the one Oriental stewardess. Boarding was late. Reclining seats need to be eliminated!!! I paid $100 extra for additional 6 inches of legroom which was lost when person in front of me reclined. Kona Airport is nasty."

Pros: "I liked that they were on time (mostly) I liked the movie choices.. Crew were very nice....."
Cons: "Wasting money on their part for the silly little bags of pretzels......hardly worth the effort......could be a little more generous on a five hour flight.........."

Cons: "The salad was included two unmentioned items that were unwelcome: bleu cheese and pasta."

Cons: "Everything, especially an AA customer representative. Very rude, inconsiderate, and unprofessional."

Pros: "Crew was great. Flight delayed due to lavatory door not closing. Then+0, 20 minutes of papaerwork. Followed by no one able to operate bridge when landed for 20 minutes."
Cons: "Delays,"

Cons: "Getting the crew to fly on original date of 12/31 instead of having to scramble to find hotel on other side of BI in Hilo on New Years eve. 24 hour delay and then giving the last row of seats with a screaming baby that another group kept walking back to our section to "grace" us with such melodies!"

Pros: "Overall the plane was in good shape with a nice infotainment screen and charging options."
Cons: "Add support for Bluetooth headsets on entertainment screens. For the love of all that is good in the world make those seats more comfortable! The isles were super narrow and difficult to exit quickly while carrying my carry-on"

Cons: "Paid for upgraded seat with complimentary drinks that I still got charged for."

Cons: "They lost and cant track my baggage. Very poor customer service."

Cons: "How does a ground crew not know a plane is coming in late. How is there no one here for baggage. It's a joke."

Cons: "inadequate ventilation"

Pros: "The crew was great, the entertainment options were plentiful (if you bring your own earphones) and the flight was smooth."
Cons: "I'm only 5'7" and normal build, and the seats were uncomfortably narrow with no room to partially straighten even my short legs. The life vest box under each seat also doesn't leave much room for the personal item you're supposed to stow under there."

Cons: "Ticket was never issued."

Pros: "LOVED the spacious leg room on that aircraft!"
Cons: "The lady beside me and everyone else listened to her audio book."

Pros: "Entertainment options."
Cons: "This new low life category where you cannot even pay to be treated like a human."

Cons: "The flight was cancelled and our party was stuck for 2 days without a returning flight."

Pros: "Seats were nice, service came pretty quickly considering the size of the plane, boarding went reasonably quick"
Cons: "Started boarding and didn't announce another delay till we're on the aircraft, sitting in the gate for an hour and a half. My audio jack was broken and regardless, it will still trying to charge me for everything even though i was force to be squashed between two people who are also frustrated about sitting doing nothing."

Pros: "Attendants are always friendly; always a peaceful travel event"

Pros: "Boarded in a timely manner."

Pros: "Travel time"
Cons: "No snacks on flight. The charging stations come in between legs space and very uncomfortable they got to be re adjusted. Make sure these are taken care in upcoming flights."

Pros: "Mechanical issues caused a 75 minute delay in taking off."
Cons: "Several delays"

Pros: "it was a bit bumpy all the way to NOLA, but we still got drinks and snacks, and flight attendants were very nice"

Pros: "It was a pleasant surprise to be given a boxed Snack on our overnight flight from Kona to Dallas."
Cons: "The ride was a little bumpy but not too bad. Can’t think of much we didn’t like."

Cons: "Both to and from Hawaii, they ran out of food before they made it to us. It was bad enough that they had one cart for the entire plane. It took 90 minutes from the time they began serving until they got to us in row 34, but they ran out of food at row 31. The flight attendant just shrugged and said, "They do that to us all the time, sorry.""

Pros: "Wonderful, again. Will fly American any chance I get!"

Pros: "We're hustling and hard working."
Cons: "Having to fly from Hawaii back to lax to fly to Australia."

Pros: "Cheap fare"
Cons: "American advertised free TV and movies streamed to your device via a card placed in the seatback pocket and in the flight attendant's announcement. Although the card stated, "This Flight. Free Entertainment..." I was informed that there was, in fact, no such feature."

Pros: "Cabin was clean. Flight attendants were courteous."
Cons: "Their snacks were merely a cookie which was okay, but not what I would have wanted."

Cons: "Middle seat and one of the last ones on. Enough said"

Pros: "It was quiet and comfortable"
Cons: "On a 5 1/2 hour flight in first class it would have been nice to be offered something other than water to drink. the entertainment system didn't work at all in my seat. Also, after e a very trying day, I was anxious to get home, and the luggage didn't arrive until 90 minutes after touchdown. I guess that's what they mean by priority service- first on the plane and last off."

Pros: "I made it safely to my destinations and in a timely manner."
Cons: "The lack of space to breathe. Being herded like cattle to our seats. The fact that in flight service BARELY made it to the back of the plane before we landed."

Pros: "The entertainment system. It was awesome. The crew was friendly."
Cons: "Nothing notable."

Pros: "Plane was good. Not jammed too tightly to be comfortably."
Cons: "Plane was late leaving. Baggage took a ridiculous amount of time to come down."

Pros: "quiet dark plane, gave blankets for overnight flight. Got placed in an exit seat free of charge."
Cons: "Crew member was 20 min late and they would not let us board until he got there. Ended up making the flight 30 minutes late and I almost missed my connection. They didn't update us saying he was on his way or anything, just that we were "still waiting." No entertainment was visible from my seat either."

Pros: "Pilot was very communicative, which was great but plane was 1 hour late and we had a mechanical problem while taxing, pilots fixed it while still on the ground. Not their fault those planes are 35 years old, come on!"
Cons: "Stop flying MD80's, please! 35 year old planes!"

Pros: "On time"
Cons: "entertainment did not work"

Pros: "The staff were all quite polite and helpful"
Cons: "the boarding process is chaotic. No one pays attention to the boarding numbers and it's just a big, pushing, shoving mess. I'd like to see a little more use of the system to keep.people more orderly."

Pros: "The flight assistants were nice"
Cons: "The entire flight from Miami to New Orleans, the ac felt like the heater was on. I was sweating and felt nasty."

Pros: "Easy to navigate site. Was given Pre-check on one leg, which was nice."
Cons: "Had to purchase a seat on one leg, resulting in an extra $12. That was a surprise."

Pros: "I made it safe to the mainland"
Cons: "We had some Change of plans and we're going to just get off in Phoenix and not take it straight to San Diego, we called American they said no big deal they would ticket our bags to Phoenix, got to the airport and the American Airlines gal stated in no way shape or form could they do that, I tried explaining the whole situation and her response always ended in 'and your bags will be in San Diego'. By the grace of God we were able to cram two checked bags worth of stuff into our carry ons which I still do not know how we did that, and were fine. On the flight we had a decently nice lady and a horrible male. When passing out drinks he seemed almost irritated that we had asked for water and rudely gave it to us which was room temperature. He totally skipped the lady in the row with us and got irritated when she asked for a water as well."

Pros: "Captain and crew were capable and friendly."

Pros: "I loved the price more than anything else. All the staff were friendly and professional. Every flight was on time with no delays."

Pros: "they cancelled the flight and they did not say anything, then the crew in the airport were very rude with everyone."

Cons: "seats were very uncomfortable"

Pros: "I like the seat is comfortable, I have enough legroom everywhere (by every seats)."
Cons: "I didn't like the snack what I get."

Pros: "I sat in seat 2A. Excellent food and service. Flight was smooth."

Pros: "Boarding and disembarking were very smooth and the crew was very nice."

Pros: "Short, sweet, uneventful"

Pros: "It was a good flight- friendly staff and crew."

Pros: "Crew was efficient and personable."
Cons: "Two and a half hour delay leaving EWR because aircraft was late from prior destination. UAL said FAA limited flights coming in due to weather. Although scattered light rain, no seemingly unusual weather at EWR. No special reward once on the flight to make up for that delay (I.e. still charged for snacks and alcoholic drinks). Delay was very frustrating. Also, not a fan of selections on United WiFi entertainment - very limited."

Pros: "Very friendly flight crew. Lots of smiles and personal touches."

Cons: "No flight"

Cons: "United on-board Wi-Fi wasn't available on this plane for this flight. 2.5 hours wasted..."

Pros: "No issues at all on this leg of the flight."
Cons: "wish plane had phone chargers on board"

Cons: "Couldn’t finish check in process without checking a bag"

Pros: "Comfortable, clean, friendlier staff and newer planes than United."
Cons: "Snacks - pretzels? Fresh baby carrots would have been better, or apples & PB. Purchase food options are not healthy."

Pros: "WiFi and entertainment on board the aircraft"
Cons: "All goof"

Pros: "Quick and uneventful flight."
Cons: "My reading light didn't work."

Pros: "Everything went well"
Cons: "I loved everything"

Pros: "I wish I remembered their names, but I have never had more friendly and engaging flight attendants. It made the flight a very enjoyable one!"
Cons: "Food & entertainment options were lacking."

Pros: "I was able to change my seat since mine was all the way in the back. very happy about that."

Pros: "Your new plane was really nice. Finally enough leg room! Flight was on time, landed great, and service on the plan was great too."
Cons: "N/a"

Pros: "Pilot was very communicative and reponsive to our needs.,"
Cons: "Flight attendant was very irritable and rude. Screaming baby on most of the flight. There was no attempt to help by flight attendants. Plane warm."

Cons: "Very uncomfortable seats"

Pros: "Nonstop"

Cons: "When did a garment bag become a third luggage. Terrible company"

Cons: "Super uncomfortable seats"

Pros: "Very nice employees. The trip was good. Unfortunately, the plane was delayed for a fueling off load for 45 minutes but it all worked out just fine."
Cons: "NONE"

Cons: "Late start"

Pros: "Very late - no communication from gate agents."

Pros: "The surprising extra legroom from economy seats."

Pros: "Pilot communicated everything"
Cons: "Late takeoff"

Pros: "Clean new aircraft, flight attendants pleasant"
Cons: "Bare bones, no entertainment system, beverages offered once in 5 hours, water once. Narrow seats with lots of neighbors elbows."

Cons: "Very uncomfortable seating!"

Pros: "On time. Comfortable"

Cons: "The plane being overbooked, having to check my carry on bag. Making me late to my event having to wait at the carousel."

Pros: "Super Bowl Perks!!! & great service tight"
Cons: "As usual with all flights, tight seating"

Pros: "Timely Clean"
Cons: "Too much carry-on luggage slow loading and exiting of the airplane"

Pros: "couldn't access wifi. crowded cabin. passengers being loud/obtrusive. long delay for takeoff."

Pros: "Excellent service!"

Cons: "The wi fi should be free of charge"

Pros: "Flight was fast. Got there early"
Cons: "Didn't know that you needed the united app for in-flight entertainment."

Cons: "No usb hookup. No food"

Pros: "On time and direct"

Cons: "Same comment as above"

Pros: "The flight crew was nice and there was no problem with the actual flight. The issue was with the United employees at the check in area."
Cons: "The employees at IAD were grumpy and put off by helping us passengers. The kiosk lines were full so after having waited for a while I went to the actual counter since there we no people in line and the agent chased em back to the kiosk. I felt that that was a very poor reflect of customer service. I expect more from United."

Pros: "Check in was easy. bags made it."
Cons: "Sitting on the runway because of security "issue.""

Cons: "Small plane, seated in very back row, unable to tilt seats back. no food no service."

Pros: "Very smooth flight and good seat"

Pros: "Newer planes"
Cons: "More and better snacks, should provide pillows"

Cons: "Still not in New Orleans"

Pros: "They were friendly no matter where you were seated. Always had smiles"
Cons: "All was good. No dislikes"

Pros: "Brought us safe to Hawaii and back home home."
Cons: "My brother accidentally left his passport, ring and chain inside the plain which was very expensive and he called after he noticed he didn't have it with him. He left it inside of the pocket holder of the seat on the plain where the magazine are. He called and was told nothing was there. On our way back home, the flight was delayed 3 1/2 hours behinds. At no moment did the co pilot excused himself nor did he apologized for the the delay. We deserved at least a free meal or some kind of compensation. Instead, the pilot and flight attendants just told us to rich it because we had to leave to L.A! We (8) family members came and this includes an elderly person (my mother who has been fighting cancer for about 2 years, along with diabetes) came to see her grandaughter get married. Now they were rushing her as well? Uncalled for. Now my other brother and his family which was a party of 10 on another flight, also flew to Hawaii. Now that alone tells you how much money was spent. The stay in Hawaii was amazing! We would visit again but the way we were treated on this airline, I don't think we would fly again and choose this airline. To be honest, not even recommend it. I'm ashamed to let others know such as friends and co workers know of this airline's service. To top it off one flight attendant was very rude! She saw us when she handed the other passengers pretzels and skipped my mother, my sister and I. I asked her nicely if we may have some and told her she had skipped us. She said, "I did?" Came back with 6 bags of thenm and was like, "Here!" Like shoving them to me. I felt humiliated! I didn't say anything because I didn't want to embarrass her. But it was extremely rude!!! I read some reviews and I guess it's normal on your end to be the way you treat your customers. We even asked before abording from Hawaii to L.A, what can you do to make up for all this and we were told, "nothing could". So ashamed."

Cons: "Nothing. Every thing was great. The best flight attendants I had in a long time."

Pros: "Love the customer service and friendly staff"

Pros: "Free snacks and we arrived 30 mind early"