Pros: "The service vayama were trying to charge fees way over the normal fees for any adjustments"
Cons: "If they could of tried to be helpful when trying ro change dates"
Pros: "The first meal was awesome! The second one was so-so."
Pros: "Crew needs to not assume that Asian passengers are Korean as i was being converse in Korean throughout the flight."
Pros: "I could not book my seat ahead of time on the Korean air website"
Cons: "Middle seat stinks for a 15 hour flight"
Pros: "Got the seats we wanted. If you are travelling with an infant this is top priority and they delivered"
Cons: "Flight delayed by an hour"
Pros: "Great Staff"
Cons: "Being too old to listen to crying baby's in the economy (Cattle Car) section of the airplane."
Pros: "I loved the service, and comfort"
Cons: "The transfer time was too slim. I literally sprinted through the airport. I'm not exaggerating. I actually sprinted. My bag wasn't as quick however and didn't make the transfer. :("
Pros: "Great airline"
Cons: "I wish they still bumped people to first class when there was room :)"
Pros: "다 좋은데 한가지 불만사항 : 인터넷에서 구매했다는 이유로 Mileage 로 Upgrade 가 안된다는데 그럼 KAL 대리점도 없는 이곳에서 mileage 는 언제 사용 ?"
Pros: "I was not expecting that it exceeded my expectations, it was better than my favorite airline. First time I ever eat all the food they served in an airline. The crew were excellent, they're always there- I don't know if they ever rested throughout the duration of the flight! Not to mention, they are all friendly."
Cons: "Nothing! I wish I won't see things not to like in my future flights with them."
Cons: "Please notify customer full details of schedule and do not change the flight information last minutes."
Pros: "Crew was courteous and helpful."
Cons: "Most seats have reclining problems. Very stiff and difficult to adjust."
Pros: "Movie"
Cons: "Crew at boarding and on flight were not kind. Very disappointing"
Pros: "I enjoyed their seafood and lactó ovo meals. There are many vegetarian options i can choose."
Pros: "Efficient service, no issues! Awesome customer service agent was able to get us on this flight VS later which was a HUGE plus."
Cons: "Comfort, I need to get to where I can fly first class"
Pros: "They have a good number of movie and music selections. I got plenty of rest throughout the flight and barely felt the travel time. The seats were comfortable."
Pros: "1.Almost missed the flight because I was not aware of down stair boarding location ( down stair ) there was not sigh to derict you to down stair until I heard someone walking by with The sighing and calling . 2. Too cold. Thank you ! All over all experience was excellent! Sincerely, Su"
Pros: "Crew were very friendly and helpful. The flight attendants seemed to have a genuine interest in the needs and comfort of the passengers."
Cons: "For such a long flight, the seats were too small and not enough leg room."
Pros: "I liked that it was orderly when checking in and unto the plane. The pilot kept us informed of departure and arrival time, how long we had to our destination and keeping us safe when it was turbulent. Asking everyone to buckle down and for us to remain in our seats. Even the crew who was serving had to sit down."
Cons: "The crew who were attending us, did not smile or even made eye contact. They seemed like robots while serving us. After we had our first meal, many of us went to sleep, but they did not come around to offer us water or any type of beverage or snack. We had to go to the back of the plane or ask then to get water and snacks. The snacks were lacked variety and quality."
Cons: "They fed us expired food. Expired ice cream and expired yogurt. They could not put my wife and me together and I believe that it violates a new law passed by Senator Chuck Shummer. It made it difficult for me to get her medicine to her. On a short flight it wouldn’t matter as much. But we had to endure it for 15 hours. They only fed us two meals instead of 3. Other airlines put a sticker in front of you if you slept through the meal time."
Pros: "Nice entertainment on this flight, modern movies and TV programs. The food was good, more than enough to fill you up on a 4.5 hr flight."
Cons: "The business class configuration on the 777s operates on this flight is not worth the extra price paid. I found that the level of recline (120 degrees) made my back ache and it just wasn’t comfortable. I’ve flown this flight several times now and this is an issue for me. I’d like to arrive refreshed"
Cons: "The crew should be friendlier while they deliver their service."
Cons: "Food. The blankets and pillows were dirty and smelly. Seats are old."
Pros: "My flight was delayed, at check-in I was offered an earlier flight that was departing in 40 minutes. Because premium economy was full I was upgraded to business class"
Cons: "not getting any AA miles for economy / economy plus tickets on Cathay. Will make me consider flying alternatives like Thai next time"
Pros: "I love the crew, I even didn't have chance to say what I need but I got the one I want"
Cons: "N/A"
Cons: "Needed to use two sections train and bus for transit. Entering airplane using stair layer very inconvenient for customers."
Pros: "The food and the comfort of the seat were excellent for a premier economy seat. All the flight attendants were extremely cheerful and helpful. I have nothing but good things to say about this flight"
Pros: "Food was fine. Everything was run efficiently. I have no complaints."
Pros: "Service was fantastic. Had a bit of a headache and the air hostess was quick to get me a Panadol. Entertainment system is good. Do check out the outside camera that works when landing gear comes out. Great view. Great idea."
Pros: "Despite the Covid-19, l'm so happy that China Airlines is operating and safely brought us back to SFO."
Pros: "The ground steward in LAX attended to our needs. He was cheerful and made us feel welcome."
Cons: "The service on both flights, from LAX to Taipei and from Taipei to Manila. The flight attendants need to smile more often. They look so serious, especially when you ask them for something."
Cons: "Provide cover for eyes so that we can sleep better"
Cons: "This was my first time travelling with China airlines and this trip was our honeymoon so we were really excited for this trip but after flying with China Air, I dont think I will fly with them again. Flight attendants were really rude, Food was ok, There’s no selection of drinks"
Cons: "Flight was delayed but no reason was given or announced."
Cons: "Next time I have to check in on line before going back.because there was a long line up."
Cons: "Seats too small. We were unable to choose seats ourselves; it got spit to of a computer. Flight was delayed about 50 minutes. Food had a lot of pasta, for some reason, we were not able to choose food. Would have chosen vegetarian."
Pros: "Yes, the crew is doing good but the size of seats to small is not very comfortable."
Cons: "If can make a seat a little bigger"
Pros: "Good seat with plenty of leg room and great entertainment system."
Cons: "Noisy(kids) and the lights turned on and off every half hour...hard to get some sleep on a 10 hours flight."
Cons: "Some of the courses in the dinner were excellent like the soup and appetizer. Other items were off, like the entree. Wine selection could improve."
Pros: "Flight was ok."
Cons: "Almost missed my flight. 1.5 hrs was barely enough to get through baggage claim, customs, baggage recheck, customs again, subway ride to Denver United terminal and sprint 30 gates only to make it 1 minute before the gate closed."
Cons: "Seats are incredibly cramped. I am 5'10" and my knees hit seat in from of me with all seats upright...rediculous"
Cons: "This was just so awful! I was so disappointed because I have heard good things about United. The seats I paid extra for were ridiculously small, no leg room at all! Then the plug for earbuds was broken, so I was unable to watch movies or listen to music. I am really dreading the trip back!"
Pros: "Crew was nice friendly and helpful."
Cons: "Free food. This was a three hour and 55 minute flight. You could at least give a sandwich. I don’t fly often but, I was with a group of us. I take snacks everywhere I go so I was not humbug it would have been nice."
Pros: "Was able to get an Economy Plus seat, which is nice - great legroom for an almost 6' tall person and power plug is very handy. Entertainment & screens on the 787 is very good. Regular distributions of water was very helpful since I wasn't able to fill up my bottle before getting on the flight."
Cons: "Not a great amount of food available, and one of the larger cabin crew members kept brushing my arm as she walked past, which didn't help me get any sleep."
Cons: "Baggage handlers in Honolulu let you down. We arrived 10 minutes early but absolutely no bags in baggage claim for more than 30 minutes"
Pros: "No the crew were not very friendly at all. I was not greeted with a smile at all. My seating was horrible, I unfortunately was seated in the last row, beside the washroom. My seat would not recline. I will never locate my seat at the rear again, total claustrophobia."
Cons: "do not take the rear seat in a small airplane ever."
Pros: "Crew was pleasant and kind"
Cons: "Sitting next to the back bathroom, getting bumped by other travelers and the food carts, and the turbulence."
Pros: "The United flight had a great entertainment package (movies, tv shows, etc). The flight attendant who sat in front of us was awesome,and fun to talk to. She gave us some great tips about things to do while in Athens. The food was good (for airline food)."
Cons: "The flight from Newark to Athens was interesting. The flight changed gates at the last minute. The plane was towed to the new gate, then we found out that it was going to be delayed an additional hour due to required maintenance checks. Actually, I don't mind the additional maintenance checks, I want to arrive alive! We arrived in Athens 90 minutes after our expected time. We got seats in the exit row, however, we couldn't really enjoy the extra legroom for 2 reasons: 1) The exit hatch was right in front of my girlfriend who was sitting near the window. She couldn't extend her feet without kicking the door (I big no-no at 35,000 feet). 2) Our row was right in front of the bathrooms, so I had constant traffic bumping me in left shoulder and lines of people literally standing in front of me for the majority of the flight while waiting for their turn to use the bathroom. They are stepping on my feet constantly or passing gas in my face (I wish I was kidding)."
Cons: "Really United? They STILL charge for inflight entertainment. Not like I could’ve used it if I wanted to because my screen turned off and on the entire flight. Not so great on a red eye. One of the crew was helpful, the rest short with all passengers."