Find Cheap Flights from Hong Kong to United States

Friendly crew. Smooth flight.

Veeery narrow cheap lined seats.

Broken tv control and head sets x 2 wish I could have used my bose

Nothing really

Food needs to be improved, really not that great , the ice cream in biz class wasn’t even hagaan Daz , some cheap chinese brand , the entertainment was so so the seats weren’t even comfortable for biz class, when parking at the terminal they did not open the door in 1st class so it was tough to get out

Std 14ish hr flight. Watched movies and slept.

Flight's too long, can they fly faster?...HA!

I liked playing tetris and pacman with a controller that was like that of a console. My flight had a lot of empty seats, and I noticed they staggered the seating so that there was nobody in front of me or behind me. Flight crew was genuinely nice and helpful even though we didn't speak the same language. The little cup holder was actually pretty cool. There even seemed to be ample leg room compared to other Chinese international flights I've been on. I've flown previously with china southern and China eastern, so that is my basis for comparison.

They didn't give me boarding passes for both flights (had a long layover in china). Other airlines printed both at the start of trip. This added quite a bit of confusion for me, seemingly unnecessarily. Also, I'm a bit disappointed in their free hotel room deal for long layovers. When I had a long layover previously with either china southern or china easter (can't remember which one), I got my own free hotel room, a free meal, and a free ride to and from the hotel. That was a real perk for my 12 hour layover. The deal with xiaman is you get a free hotel room, but you have to share it with a stranger of the same gender, and you have to pay for taxi to and from the hotel. Although you do supposedly get a free meal, I chose not to take them up on the hotel offer. Instead I took them up on their transfers lounge. This is a dark, quiet room full of dingy, dirty padded chairs and people sprawled out and snoring. I would have stayed more than 15 minutes if there were more phone charging plugs, but instead I went and ate mcdonalds and found a plug in at the kfc. Aside from all that, I would suggest getting some better Hollywood movies to choose from, as xiamen's competition has them beat there as well, in my opinion.

Everything

The flight left before we get there. I had to book a train ticket to my final destination because I have to be in Fuzhou that day. I was told by the airline that I would be reimbursed the air fare from Xiamen to Fuzhou.

The flights got delayed. One of the flights got delayed without a notice in advance.

I was lucky enough to have extra seats next to me so I slept well on the plane. I appreciated how friendly the stewardesses were, and also the ease of boarding, the prompt food service, and cleainess of the plane (and restrooms too)

The dining options were ok, not particularly wonderful, but overall pretty good.

Taiwanese food Boarding orderly

Crew was professional and entertainment was nice

Delayed boarding and took off

Gate changes. Lack of info on gate assignments. Quickly diffusing a group of passengers arguing over where to sit.

The flight is not too busy

I have to checked my all suitcase out and re-check in again even thought I am transfer. This is horrible!! Nobody informed me, I have to go back to customs and get my suitcase.

Poor costumer service

I miss the fly from New York to China and after I was not aloud to you my ticket what was round trip to go back to New York and I was not given back even 1$ back fro that ticket

at least they gave us a voucher for a free dinner at the cafeteria in Macau

Flight attendants completely unresponsive when overhead space was filled by a lot of backpacks that supposed to go under seats. Also, kept selling alcohol to people who were clearly drunk and were obnoxious and loud the whole trip.

Flights were always on time . Most staff members were friendly. Seats are comfortable. I looove that they allow you a purse and a true carry on .

Movie selection on long flights not impressive .

Great service and on time flight. Got a good comfortable seat with nice leg room.

Nice crew

Flight was 55 minutes late leaving making me miss my connection home. Awesome.

Flight was comfortable despite long distance

Food service could have been better timed as we had breakfast around noon local time

We took off on time and landed early.

This new Basic Economy is really awful. You have to check any carry on and you cannot pick a seat. I’m 6’3” and to be stuck in a window seat with two next to me is painful. There is absolutely no leg room if you’re over 5’10.

The male flight attendant was friendly. The boarding personnel were friendly and apologetic for needing to check our carry ons.

seats are so uncomfortable. no space.

Check in at SFO was helpful.

Website not usable, perhaps because flight was booked on Lufthansa. Requirement to scan passport rather than enter passport number prevents being able to complete process. United wouldn't let me get a seat assignment til I was at the airport the day of the flight, inspite of my going to the airport the day before. United wanted me to upgrade and pay them more to get a better seat assignment.

on-plane service is good

back-office support is very poor. for example their online flight info system is faulty, they cannot figure out the date the plane arrives! mo kidding.

on-plane service is good

back-office support is very poor. for example their online flight info system is faulty, they cannot figure out the date the plane arrives! mo kidding.

on-plane flight operation is very good

back-office support is very poor. for example they sent me an email before the departure date in Korean only.

It was cancelled. There was no proactive communication from Kayak or Asiana about the situation. We had to cancel and rebook ourselves.

Quick boarding, staff english is good. Good movie selection.

seat not very cushioned, food is okay. Low TV documentary selection.

The meals are very good and tasty, good portions.

The economy seat is OK but too distance between seats could use extra inch.

Entertainment was very good. Lots of movie selections.

Only serving tea and coffee for breakfast.

- The check-in counters opened at least 30 minutes late. The agents arrived late, they seemed to be having a good time and didn't feel the need to explain the reason for the delay nor apologize for it. - On my flight to Manila from Los Angeles, I did not check in any luggage. I had a carry-on and a backpack that fit perfectly well into the overhead bins and underneath the front seat. On my flight from Manila to Los Angeles, I was not allowed to take the same set on board because the total weight exceeded 7 kg. This put me in a bind because the heaviest item I had was my small LCD monitor which was in my backpack. I had to put it into the carry-on with wheels which I had to be checked-in. I would have prepared to carry it in my backpack because it is a fragile item. When I was told to sign a document that absolves the carrier of any liability for the checked-in luggage and I refused, the China Airlines Duty Officer in Manila informed me that unless I sign the document, my luggage will not be loaded on the plane. I felt extremely frustrated by the attitude of the Duty Officer who didn't hesitate to threaten me and insisted that the rule was imposed on them by the TSA in the US. Instead of helping me work out a solution to the difficulty I was facing, he simply walked away with a dismissive attitude.

to have transfer personalized service was an excellent service and great relief, because I didn't known the airport, had to pick luggages, then change terminal and check in again. the person walked along with me, all the way. she was kind, caring, and helpful.

i like tv which has many movies

i dont like because i still not take my baggage

Service was awesome

Inflight entertainment has a limited selection

第一次乘坐海南航空公司的班机，从美国回北京。感觉是服务好， 周全， 空姐态度好。

New York to Beijing plane was new.

Not have salt pepper tooth pick.Halfway of plane juice finish. In this long flight no have snacks

the food was so bad. no vegetarian options

Better airlines

Everything! New aircraft DREAMLINER

Pushy Chinese people acting like someone is trying to take something from them!

Flight attendants friendly and helpful.

My luggage was not put on my flight and I had to wait a day. Also the person next to me had a dog that died on the flight.

The seat were not very comfortable.

I will definitely be a return customer.

Everything, the crew was outstanding. I haven't flew with all airlines but Koren Air was so good that I don't want to fly with any other airline, all ways Koren Air from here on out.

The second meal wasn't the greatest but I think it was me not the food.

There was no rhyme nor reason for who boarded first

Food, comfort, entertainment and treatment by the crew on this flight was spectacular. There was a lot of food, good entertainment and importantly, the seats were wide and comfortable.

Very old plane, 767-300. The bathrooms needed a better and more thorough renovation.

Free movies available in-flight

temperature during flight. Freezing then hot, freezing then hot and never a comfortable temp. Food was terrible. Entrees were flavorless and smelled terrible. Time they served food made no sense at all either. Within the hour of getting on the plane, they served a meal which made no sense because most folks ate before getting on the plane. Stewardesses were not friendly (only 1 made me feel valued and welcomed)

Not much food offered on a long flight.

Roomier seats overall, the headrest screens and USB ports are great!

We paid extra for seats with more leg room and got the same as everyone else. Why the charge? Our departure was delayed. The plane had some sort of fragrance regularly coming thru the ventilation that irritated my sinuses and made me ill. The water for the only service on the flight (for coach anyway) was warm and tasted odd. Cabin temperature was too warm (multiple logical arguments can be made for cooler temps over warmer)

Great

Smooth flight, mostly friendly staff, good food

We paid extra for seats with additional leg room and knowing the first row of these is at a wall with no room for feet with legs extended, we requested a different row. We did not get this though we were told we did AND paid for it.

Seats are always a pain in the butt Wifi has never worked for me -slow and keeps dropping

Gate change from 34 to 4 in hgk airport was too far.

Excellent meals, excellent entertainment system, great staff

There was nothing worth liking . Plane was dirty in side . Tray tables were broken. Used pillows without hygiene sealed bags. Toilets were missing basic supplies.

Crew was aggressive and impolite even with senior citizens . There is no point in speaking English with senior citizen of Asian decent. Making faces and giggling among themselves with a sarcasm.

I had three previous satisfying flights in this airline- this one was not so and unfortunately it was a long flight.

Tris time thenplane felt old, my headset didn’t work, the food was not satisfactory ( I ordered vegetarian), and the staff was just not very friendly.

The flights themselves were good and the crew members were attentive to requests.

The worst part was my departure flight was delayed a full 24 hours due to the airline combining two flights to ensure max capacity on board. No concessions were given and unfortunately I lost out on a whole day of my vacation, so beware if you book on Phillipine Airlines, you may not receive the flight dates which were originally booked.

Std 14ish hr flight. Watched movies and slept.

Flight's too long, can they fly faster?...HA!

Beautiful plane and crew. On time. Comfortable economy seats. I can’t complain. The food was no worse than any other carrier in economy.

Smooth fly. Sleep a little bit better not to shaky.some friendly passengers.

Food is ok not much but ok.

I was lucky enough to have extra seats next to me so I slept well on the plane. I appreciated how friendly the stewardesses were, and also the ease of boarding, the prompt food service, and cleainess of the plane (and restrooms too)

The dining options were ok, not particularly wonderful, but overall pretty good.

Good international films. Food was ok.

First time the bathrooms did not feel or smell fresh. I fly EVA because of the way they keep their bathrooms clean.

Crew was professional and entertainment was nice

Delayed boarding and took off

Delayed, poor info, no snacks, not even water. Lady at gate was rude. And unpleasant. Nobody kept us informed correctly and when we asked we were treated unkindly. Horrible experience with AA. Will avoid

Flight left on time. Pilot had a sense of humor.

Entertainment seemed canned

Beat up baggage

Flight attendants completely unresponsive when overhead space was filled by a lot of backpacks that supposed to go under seats. Also, kept selling alcohol to people who were clearly drunk and were obnoxious and loud the whole trip.

the pilot is a pro

a restroom was shut down by the crew making everybody share one restroom

There is an insulation issue in the wall next to 35F...Wall was covered in ice cold condensation.

Flight was comfortable despite long distance

Food service could have been better timed as we had breakfast around noon local time

Everything went smoothly, AND the flight was pretty empty so I got to spread out over 3 seats to sleep. A treat!