Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)
When leaving Hawaii took forever to take off because something was wrong with the computers. Took us almost 2 hours to take off. For as long as we are on the plan we should get a free movie to watch. The tickets are expensive as it is to fly all the way out there and on top of it for 5 1/2 hours!
the overall ambiance and the cheerfulness of the flight attendants made returning back to the grind easier, and meal service made the flight seem to go faster even though I didn't want to leave paradise. Seemed like more leg room in coach. Maybe because it was a 767.
AA changed my flight plans which resulted in a 4.5 hour layover in Philly. The gates were filthy, there is not much selection for in-flight food and nothing for entertainment. I couldn't even find an outlet that worked at the gate.
The instructions for the flight change were terrible, the signage in the airport very poor, no airport maps available, confusing instructions from airport staff, and the lines, when we eventually found where we had to be, were very long and haphazard.
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