Daily cleaning, installation of cabin HEPA filters on flights from Hawaii to Sacramento
Southwest, Hawaiian Airlines and Korean Air have all waived their change and cancellation fees on flights from Hawaii to Sacramento. Confirm policies on booking site.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Hawaii to Sacramento.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Sacramento from Hawaii is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Sacramento with an airline and back to Hawaii with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Sacramento from Hawaii up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "This sucks due to delay"
Pros: "Everything went smoothly."
Cons: "I was NOT happy to spend over $100 for two bags for two passengers."
Cons: "Snacks could have been better"
Pros: "Movie library was awesome."
Cons: "Certain crews could use more “please” when asking the customers to straight up the seat or out back up the table. Also, there are not enough soda. I can’t get a whole can."
Pros: "seat comfortable sleeping missed other stuff"
Cons: "wake up passenger serving meal or leave a note"
Cons: "Delayed 30 mins"
Pros: "Excellent all"
Cons: "Landing can be better."
Cons: "Less turbulence"
Cons: "Alaska is usually good. Thanx"
Cons: "Delay taking off and delay arriving to gate due to scheduling."
Pros: "It was an hour shorter than normal"
Pros: "Arrival was early"
Cons: "More sandwiches selections"
Pros: "Gate waiting area was far less commotion than the Southwest gates."
Cons: "Premium charges to change seat First checked is $30"
Pros: "The attendants were great"
Cons: "The line of people in the aisle waiting for the bathroom."
Pros: "Easy and simple."
Cons: "Waiting to be boarded."
Cons: "Snacks were meh"
Pros: "fruit tray...good seating..good movie"
Pros: "The fruit and cheese plate had a generous amount of cheese."
Cons: "The change of gate for the boarding."
Pros: "It was nice and short, pleasant."
Cons: "Massive delay and arriving at 3 am"
Pros: "the tablets that could be purchased were a nice touch."
Cons: "AC WAS NOT BLOWJNG COLD AIR!!!! Miserable!"
Pros: "I like the fact that we can download the app and watch movies for free."
Cons: "The food is not included. Even a snack."
Pros: "Free baggage check and upgraded to "Premium" class was an awesome surprise!"
Cons: "$25 per checked bag then you offer people a chance to check them for free? now that I have been hoodwinked out of money, I'll know how to play the game"
Pros: "On the return trip, I wound up in TSA Pre... which was nice and a bit unexpected."
Pros: "Never flew out of Sac Airport or Alaska Airlines before. So easy on every level. And Alaska Airlines also offer you snacks. Yes folks, real editable snacks that i enjoyed. Thank uoi for a wonderful experience!!"
Cons: "Nothing. No one bad thing i could note"
Pros: "Most Everyithinh"
Cons: "Your free snacks are aweful and the wifi was not right for iphone connections."
Cons: "Snack two slim cookie wafers. Would prefer choice of salty or sweet snack that is slightly larger than those offered."
Cons: "Cramped really hot felt like a sardine for 5 hours. will not fly alaska"
Cons: "almost 5 hr delay, Really!"
Cons: "They overbooked and we're asking people to change flights"
Cons: "The Sears are so small"
Pros: "The people doing the boarding/checkin were so "aloha" and everything went so smooth all the way through. Loved it!"
Cons: "Turbulence was bad :("
Pros: "It was great. The fact that you have charging outlets is pretty awesome."
Pros: "Cheerful staff."
Cons: "No pillows or blankets available. Not enough communication about turbulence."
Pros: "All other airlines should take lessons from Alaska Airlines!!"
Pros: "Clean plane. Friendly accommodating staff."
Pros: "On the ground ..TSA said I needed a new boarding pass..3 kiosck wouldn't. Work. Friendly re sent me to Alaska desk where they printed me a new boarding pass but when I went to TSA. I had no passport. Sooooo..back to t he Alaska desk and a wonderful rep named Diane helped me hunt through all my "stuff"...then began talking to all reps helping process passengers. She never gave up. And found my passport at the desk that had made me a new boarding pass. I was so upset I couldn't think straight but she did!, many thanks to this kind lady."
Pros: "Totally Everything About Alaska Airlines Was Awesome !"
Cons: "that there were no blankets available"
Pros: "All real good price"
Pros: "Pilot was fantastic and explained everything clearly."
Pros: "Friendly, charging outlets at every seat"
Pros: "Fleas. I was seated less than 10 minutes before I began being bitten on my legs. So, on my remaining flights I sparayed myself with Off!"
Pros: "Friendly crew, efficient."
Cons: "Check in with partner airline was super glitchy"
Pros: "Amazing crew. Friendly n provided excellent service"
Cons: "Nothing, actually."
Cons: "Leg room and seats did not recline - would not have flown Hawaiian if that was known"
Pros: "The food and the Crewmen"
Cons: "Entertaining/more options"
Cons: "I fly Hawaiian all the time. It has always been a good experience."
Cons: "We were 1.5 hr delayed"
Pros: "Appreciated the meal service and complimentary drink."
Cons: "Having to pay a fee to watch anything was not appreciated."
Pros: "Very accommodating. I am always pleased with Hawaiian. The hospitality and aloha spirit was fantastic."
Cons: "I lost my wallet (personal) lol. Everything hawaiian offered was superb"
Cons: "Long TSA lines causing me to be late to my plane"
Cons: "I don’t like the way they load the plane at all"
Pros: "This is, by far, the superior way to travel! I'm choosing Hawaiian for all my future flights, if I can afford it. You don't feel like a canned sardine."
Pros: "I love the hospitality of Hawaiian Airlines...and they still serve meals!! It felt like the way airline travel used to be...Mahalo, Hawaiian Airlines! Your Aloha sets you apart from the rest."
Pros: "Customer service"
Pros: "Check in was very friendly and efficient."
Pros: "The choc covered macadamia nuts were tasty, 1 free rum punch( i didnt drink it, but it smelled good), friendly staff, accomodated seating requests and smooth flight."
Cons: "Hour delayed, bathroom stayed dirty."
Pros: "Need more TSA inspector and more conveyor to keep the line going to all gates."
Pros: "I liked that the flight ended."
Cons: "They undersold the flight and made us get iff the plane and wait for another. It was pretty obvious, but they claimed ‘maintenance issues’ as the reason. My guess is so that they wouldn’t have to give us anything for the inconvenience. Shady. I was looking to get a decent meal on my layover in Honolulu but instead I got a power walk workout in trying to catch my next flight. The food was pretty bad. No Baileys for my coffee? Bad Airline. Bad."
Pros: "Great service, not many people on the plane, so we got on an earlier flight."
Pros: "Crew very nice, did their best to be accommodating. Free rum drink was nice. Dinner was OK."
Cons: "Plane was too cold for first 3 hours. No way to turn off Arctic air flow. No free blanket. No free entertainment."
Pros: "Staff always collecting trash, good food, plenty of overhead bin space, friendly staff."
Cons: "Cabin was too hot and there were no fans!"
Pros: "Friendly staff."
Cons: "Didn’t have coffee quick enough"
Pros: "It's very nice that they provide a "meal" (sandwich) for us at dinner. Too bad it's not a bit better taste-wise. At least it was warm. The crew is very efficient. The bathrooms were well maintained. Clean, no smell. Did not watch entertainment. Need a N/A."
Cons: "Would have liked the meal to be more tasty. Can you board from the back, deplane from the front?"
Pros: "Kind crew"
Cons: "No entertainment, no snacks"
Pros: "Helpful checkin agent at Hilo airport"
Pros: "Really appreciated the check in agent at Hilo airport"
Pros: "Crew let my husband and i separately on our anniversary even we requested to be seated together ahead of time, and my seat was right next to the bathroom where other people constantly open and close the bathroom door and of course you have to experience the smell of human waste all time while you board. How about food? I didnt have appetite at all sitting next to bathroom!"
Pros: "I like to being an honolulu for a while"
Cons: "We picked seats online next to each other and got separated during check in with different seats"
Pros: "Honolulu to San Fran left on time and arrived a little early. My hip had started to hurt so they gave me assistance and arranged for assistance to meet me at my final destination. I had roughly 1 1/2 hrs between my three flights and it all flowed like butter."
Cons: "No coffee when we woke up in San Fran, but once in the terminal I used one of the excellent concession stands. Perhaps a compromise could be serving the coffee that comes in 12oz cans. Ito- En? is the brand. Simple choice- comes with or without milk.Ice coffee is better than NO coffee."
Pros: "it got me there"
Cons: "paid entertainment, very little food"
Pros: "Free wine! Easy to reach USB charging port!"
Pros: "Ticket agent walked right up to help me to speed up check in process."
Pros: "on time very short flight"
Pros: "Blanket and pillow a nice touch"
Cons: "No dinner. And no free entertainment during the flight"
Pros: "We liked getting off the plane"
Cons: "We fly Hawaiian every year and wondering,...what happen to the quality of the plane?! The plane was super old and noisy, (the bins above everyone's heads were creaking for 5 plus hours) both going to, and coming home on this Airline. The food was super sad, and they had only a few movie players to rent. By the time they got to row 15, they were out of them and crew was super rude when we asked about the rentals. Not sure I had an $850 dollar experience...times 4 people!!!!!!!!"
Pros: "The meal and the incredible service. Will definitely fly again."
Cons: "Nothing, keep up the good work!"
Pros: "Crew, space on plane, leg room."
Cons: "Didn't have soda."
Pros: "Lots of delays"
Pros: "The crew was wonderful..."
Pros: "Excellent service, comfortable seats, good food."
Cons: "Entertainment system is not good. $8 to watch a movie. Should be free as other international and trans Atlantic/pacific airlines offer."
Pros: "I liked the friendliness and helpfulness of the crew."
Cons: "The seats are too close together. Not enough leg room."
Pros: "the first class seats were nice but there was no recline to them at all. and the drinks were very good."
Cons: "just the biscoff cookies? what happened to pretzels?"
Pros: "Wonderful crew, and a good, free meal."
Cons: "Your announcements are redundant slow enough I felt as if you think we're morons. You charge for movies allow them to start then promptly interrupt them for 5 minutes! You push credit cards like condominiums at a Mexican resort without the free drinks or trip. I've been living and working in the islands for years and will be avoiding your mainland flights when possible."
Pros: "Quick, timely, efficient."
Pros: "The crew was excellent.. the airlines customer service is the worst I've ever dealt with. I will never fly Hawaiian again"
Cons: "Had a 6 hour delay due to the fact that a crew member didn't show up... Hawaiian didn't offer any chance of changing airlines to accommodate anybody and only gave us a $100 voucher on future flights... like I'd ever fly with this airline again. If the delay was due to weather or a mechanical issue I would've understood, however one of there crew members calling in sick delays my vacation by a whole day and they say there's nothing they can do. Completely ridiculous."
Pros: "Free food and free alcoholic beverage. Crew very nice."
Pros: "Everyone was so helpful."
Pros: "It was smooth! Mahalo"
Cons: "The social distancing, the cdc is recommending 6 ft but there are passengers directly behind and in grinning us and only one passenger seat empty between 2 people. With covid on the rise, how are you actually doing your party to take care of your customers."
Pros: "Safe, uneventful flight. Everything was great!"
Pros: "When I asked for a seat change the crew was very accommodating"
Cons: "With covid in Seattle I was placed next to a restroom. I did not see any bathroom sanitation occurring during the flight, and no sanitizer available anywhere."
Pros: "The crew was polite and professional. Boarding went very smoothly and the flight left on time. Baggage was very quick when we arrived in Seattle as it was already coming out when we arrived in the baggage claim area."
Cons: "I would have like to have been offered disinfectant wipes to use on the food tray. Otherwise it was a perfect experience."
Pros: "Just ok"
Cons: "update the gate info correctly and immediately. I was directed by app to go B5A but actually it is B5 gate in SEA-TAC"
Cons: "Space on airplanes"
Pros: "Wonderful hospitality, excellent service!! Clean, well thought meal service."
Cons: "Hoping that this will continue!!"
Pros: "Good crew, my seat did NOT recline."
Cons: "Plane was somewhat crowded."
Pros: "Although we had to get a replacement plane due to fuel leak on the original, Delta accomplished the switch quickly and efficiently. The Captain came out to greet us, and the flight crew was pleasant, courteous, and professional."
Cons: "The little individual TV screens are tough to see for older eyes."
Pros: "I was surprised that we received two meals and constant drinks in economy. Delta definitely has better hospitality than American."
Cons: "The seats were really tight between the rows. The space between the seats on the same row were typical."
Pros: "Crew was very friendly and attentive. Smooth and comfortable flight."
Cons: "Seats are not as comfortable as usual, yet all flights seem to be getting worse regarding seat comfort. Time to start replacing."
Pros: "Everything A-Z"
Cons: "They sell the headsets for $2!!!!!!"
Pros: "Check in process & text updates were awesome!"
Cons: "My flight to PDX was quite bumpy so food and beverage service were impacted, which I totally understand. However, the fact that I was not served at all, does not sit well with me! They had to stop service with only a few rows left to go due to turbulence but rather it just being a delay in service, the flight attendants never came back to check on the customers they hadn’t served even when the seat belt lights turned off. I really enjoy flying Delta but not this time!"
Pros: "i likes that drinks were free"
Cons: "i shouldn’t have to pay for headphones"
Pros: "The crew"
Cons: "The turbulence. Poor california git lits of smoke."
Cons: "The flight was very hot. Passengers near me were sweating and we Hall had thick layers on because it was cold out. I understand trying to make it warm it there’s no need to turn up the heat that high."
Pros: "The crew was fine, flight was completely full and they were very prompt in their service. The power outlets didn’t work. The lights were on, but when I plugged in they didn’t charge."
Cons: "Very uncomfortable. Seats very close together for a flight that lasts over 5 hours."
Pros: "Boarded quickly and we made up plenty of time when we were only 15 mins late for take off."
Cons: "Baggage broke our baby stroller. Banged up, heavy deep scratches, and won’t lock properly nor will it release the brake phone portly where one wheel won’t unlock without much luck. Waiting to see how they correct this very expensive issue. And the vegan tapas option for food was not good at all. Ended up staying hungry for the duration of the flight. But my wife enjoyed her turkey sandwich."
Pros: "The crew are very nice on both flights and they were very courteous the seats.T"
Cons: "The seats were not that comfortable."
Pros: "Boarding and luggage check in were great. The flight crew and the flight itself were uneventful which is perfect."
Cons: "Snacks are the bare minimum and the restrooms could have been attended to more often, paper was piling up in the trash."
Cons: "Never took it!"
Pros: "Great comfortable flight"
Pros: "Zones are more delineated."
Cons: "People were obviously cutting in line and edging up before their zones were called."
Cons: "For a 3 hour flight no onboard entertainment. Such a let down"
Pros: "Anna from South Africa was funny, and super accomidatinf"
Cons: "it stink inside the plane, the seats in front of us were dirty and smelled bad!"
Pros: "Crew was friendly"
Cons: "We were delayed an hour and a half"
Pros: "Everything was fine other then seating assignment"
Cons: "I was traveling with wife but was not able to seat with her. I was stuck in the middle of 2 of the worlds biggest plus sized people. Armrest was a constant struggle. Willing to pay more next time to avoid hassle."
Cons: "no bed"
Pros: "Great ground staff and flight crew, except they should as warn and apologize regarding the limited gate as access so far from the check-in."
Cons: "Signage is terrible. Delta sign out side is obscured as and too small. Construction is no excuse for the confusion. Delta is not readable on the overhead signs and airport is too dark at night. Everything is hard to find."
Pros: "1000s of movies and shows to watch. Plenty of overhead bin storage. Alcohol beverage service included. Crew was great."
Cons: "Baked chicken dinner was gross."
Pros: "We had terrible turbulence for probably 4 of the nearly 5 hour flight. The turbulence were the Pitts, but the plane, amenities, staff and amenities were top nothcj! Highly recommende Delta."
Cons: "Bad turbulence"
Pros: "The boarding process was smooth, friendly staff."
Pros: "Flight arrived early!!"
Pros: "From friendly staff on the ground to check us in, to helpful flight attendants, Delta has once again convinced us it is one of the better airlines . Will fly delta again."
Pros: "The crew were super friendly and helpful."
Cons: "The entertainment system was completely down for the entire flight."
Pros: "Great experience"
Pros: "In-flight entertainment (if you brought a tablet or laptop with you), yummy gluten free pretzels, good flight attendants."
Cons: "A complimentary sandwich would have been nice for a 4 hour flight."
Cons: "The flight got delayed by 3 hours or more. I missed my flight from LA to FL"
Pros: "accommodating and friendly staff food and drinks were good -I had a layover that was boarding before we had reached the terminal and the staff let me know and guided me about how to get to the other flight and let the other flight crew know so I wouldn't lose my flight. Super appreciative of this. :)"
Cons: "cramped seating warm / poor air circulation super hot in the cabin - this is probably because of Salt Lake City, rather than the plane though."
Pros: "Delta is the best airline to use because they care about you as a customer. They will do everything they can to make your flight as enjoyable as possible. I would not recommend any other airline to use but DELTA !!"
Cons: "Nothing to input. All was great."
Pros: "It was a smooth ride and overall very enjoyable flight as the entertainment was very enjoyable and a lot to choose from"
Cons: "It was a smooth ride and overall very enjoyable flight as the entertainment was very enjoyable and a lot to choose from"
Pros: "I liked everything."
Pros: "Staff as always was very attentive and courteous. The board process proceeded smoothly and we were able to depart a few minutes early."
Cons: "One attendant did display a slight level of un-professionalism after spilling a drink on my mom and not apologizing. I chalk it up to her embarrassment and she probably just forgot."
Pros: "I was able to do my check in and seat picking fast with no problem"
Cons: "A lot of the airport employees and staff negative and Grouchi mean attitude but does not take away nothing with the airline company staff very helpful and positive people"
Cons: "Overcrowded terminal, last minute gate changes, poor signage and confused staff."
Pros: "Daughter's first flight and the crew really made it a special experience for her."
Pros: "Wide-bodied aircraft; free on-board entertainment with a good selection; complimentary snacks, helpful staff"
Cons: "Waiting 45 mins for baggage to arrive on the carousel at LAX, but probably due to the terminal move currently happening and not the airline's fault."
Pros: "Unlimited snacks and drinks..."
Cons: "The mediocre upgrade."
Pros: "I got an unexpected box lunch. Food was good. Thanks."
Cons: "Seats were cramped. A little more elbow room would be welcome."
Pros: "Everything was great. I especially liked the enter active map that showed some towns and lakes we flew over and the speed and elevation of the aircraft."
Cons: "More details on the map, for example, show landforms, mountain ranges, major roadways, rivers, etc."
Pros: "The place to charge the phone is easily accessible on the back of the seat in front (as opposed to underneath)."
Cons: "Did not like that I had to check my bag at the gate"
Pros: "On time"
Cons: "They at least need to have TVs in aircraft. I felt United was better service wise and aircraft wise."
Pros: "Horrible !!!"
Cons: "Be on time !!!!"
Pros: "Smallest seats of any airline I've recently traveled on"
Pros: "Andres was so nice. Amazing actually"
Cons: "They boarded us then we had to switch planes. Delayed an hour"
Pros: "Good entertainment. Gate agents friendly and efficient"
Pros: "Friendly attendants"
Pros: "It was on time, no delays"
Pros: "Made it to destination"
Cons: "Gate changed without any notification"
Pros: "Everything went smooth and fast"
Cons: "Late on hour"
Cons: "Changing terminals atleast 4 times"
Pros: "Everything happy and in time. Nice staff"
Cons: "Because of airline delay and increased immigration wait time, we missed our flight. No compensation but we were connected to another flight to Sac. 1-1/2 hours later, which worked out okay, except we got home very late at night."
Pros: "It was o k."
Cons: "No complain"
Pros: "Comfortable, fast check in, nice staff, arrived a little early, great timing. Will fly AA again"
Pros: "Flight was smooth, on time. Modern plane. Got the sense that careful aircraft maintenance is always a high priority. Courteous attendants. Large choice of movies."
Cons: "Blankets but no pillows on this long red-eye. We need a pillow! Wrap was a bit doughy. no choices."
Pros: "Efficient, nice crew."
Cons: "Seats were rock hard. Terrible situation for a long flight."
Pros: "It was generally ok"
Cons: "The tourbulance was crazy The fact I received my bag in Sacramento and it was damaged upset me a lot"
Pros: "Arrived early"
Pros: "nothing really"
Cons: "crowded seats , packed flight,"
Cons: "The long delay was terrible"
Cons: "Four hour layover on a flight from Edinburgh to Sacramento."
Cons: "My seat was broken and wouldn't recline very much at all."
Cons: "It also didn't happen due to rerouting"
Pros: "It seemed like it took longer to board this time. Otherwise, all was good. Flight was on time leaving and early landing."
Cons: "It seemed like boarding took longer that usual this time. It seems like it would go more smoothly if it were set up that everyone boards in the order from where they are seated, starting in the back, working forward."
Pros: "How friendly the staff at the gate always are."
Cons: "How lazy and unfriendly the staff at the ticket counter in LA are. I really hate that they make you check in yourself PLUS print out your own bags tags while they just stand there looking at you. What a waste of time and my money paying to be on this flight!"
Cons: "There was an announcement made after takeoff that due to "turbulence" no hot beverages would be served. That is just unbelievable! I spent a good amount on a ticket and you mean to tell me that you won't serve coffee due to turbulence?? Turbulence is staple of every flight. What an excuse!!! American Airlines stinks! No tvs on any of the flights too."
Pros: "Nonstop flight"
Cons: "Nothing special about American. Boarding process doesn't make sense. People crowd the gate during boarding. Aircraft cabin is outdated. Would love to see, at minimum, power outlets for each seat. Cabin was frigid, does it need to be that cold?!"
Pros: "Flight crew was awesome!"
Cons: "Connected from Cabo through Phoenix... seems that AA has really done a great job with passengers, but luggage is a whole other story, waited over an hour in Phoenix for luggage to come out, of course it didn't make the connection (had to clear customs in Phoenix)"
Cons: "They canceled my ticket for no reason"
Pros: "No comment."
Cons: "Due to flight delays and missed flight because of the delays, we had to rebook and reticket and took a different airline"
Pros: "Price was right"
Cons: "I was unable to get this flight and rebooked onto a United flight that was denatured 4 hours."
Cons: "No room, small seats and no food"
Cons: "The wifi did not work and we were not offered any food, and the beverage choice was only water or coffee. Very old plane with broken seats."
Pros: "I like the updated airplane were we all had our own Tv's to watch whatever we wanted"
Cons: "Had to switch planes twice late boarding food sucks it what to freaking hot in the plan seat where Uncomfy no freaking movie on our way back I'm not sure if I'll fly again with AA to many complains from people"
Cons: "They forced me to check my bag in to baggage claim instead of at the gate. The airport staff were extremely rude and disrespectful."
Cons: "Everything was perfect"
Cons: "I could not change the flight with less payment so I missed the flight and booked another one."
Pros: "TV and on time flight"
Pros: "Music/radio was nice at my seat; got into Sacramento early"
Cons: "No gate # on boarding pass, almost missed flight; kind of had to slouch to look out the window; rough/fast landing"
Cons: "That there is no internet"
Pros: "The food was ample and delicious. The stewardess was very pleasant and helpful."
Cons: "I had a very difficult time adjusting my reclining seat. It gave new meaning to physical comedy. Anothers' seat locked up all together and an attendant had to play with it for a long time to get it to an upright position. Another woman's phone slipped back under the cushion and she had a most difficult time retrieving it."
Cons: "The flight got late and then were told its early And I literally had to run terminals after Finding out that my luggage was still missing. It's been two days and I haven't got my luggage yet"
Cons: "Delayed 2 times in CLT then delayed almost an hour in Sacramento because there was not a gate open when we landed"
Pros: "Spacious economy seats. Best Landing ever!"
Cons: "Offer a gluten free snack like nuts!"
Pros: "The crew was great. The flight arrived on time even though there was a mechanical delay."
Cons: "the plane's seating"
Cons: "Didn't realize when we booked our seats that they were basic economy and we couldn't upgrade or change them. I was seated away from my husband, beside a very large man who hugged the armrest and munched loudly on corn chips. For 5 hours. Movie headphones were poor. No leg room and I'm 5'4", 125 lbs."
Pros: "The cabin crew was horrible. When serving refreshments during the flight, I was ignored repeatedly when I asked for a soda. My wife sitting next to me, and the other passenger on our row were served. I asked the flight attendant 5 times for a drink and never received it."
Cons: "fire the flight attendant, and find somebody who cares for their customers."
Cons: "The basic economy fare is not explained well when purchasing ticket. Insane that you can buy a ticket for your toddler child who is flying with you but can not request to sit next to them. And no overhead carry on is ridiculous. Have had so many problems with United this may be the final straw."
Pros: "Great service. Attendants were very kind."
Pros: "Excellent experience."
Cons: "Ran out of chicken meal."
Cons: "Cabin temp was extremely warm. I sweated thru my T-shirt like I was at the gym."
Pros: "The variety of movies"
Cons: "No daily wifi"
Pros: "o k trip"
Cons: "Couldn’t get the WiFi to work"
Pros: "Lot of space nice flight professional crews"
Cons: "Again United ugh! They took us to the gate where we had a 4 hour layover. We watched an emergency happening at the gate (not their fault) which caused delays at that gate. When it was getting close to the time for our flight and they were still boarding an earlier flight, I checked with them to see if ours would be delayed. They had changed the gate without making an announcement. We had to get ourselves to the new gate with barely time to spare. They never turned the seatbelt light off for the trip so we could not use the restroom"
Cons: "Temp was way too hot. Made for a long flight."
Pros: "Being a nonstop flight."
Cons: "We boarded the plane and due to "mechanical problem", we sat on the tarmac for ~3 hours before departing. This led to missing our connection at LAX and then missing our connection in ORD to State College tacking 6 extra hours to the trip. The late arrival and full work schedule the next day left me exhausted and got a nasty cold as a consequence. I find the frequency of mechanical problem delays to be high and increasing."
Pros: "Ahead of schedule"
Cons: "Plane was hot. Light sweat almost whole flight"
Cons: "3 hrs delay"
Pros: "Good service."
Cons: "Plane was too hot and very little room from the seat in front of me to my seat."
Cons: "Customer service was terrible. I was told I was not their customer and they wouldn't help me. When the agents sent me away for the 2nd time, after promising to hold the door, I returned and the agent closed it in my face."
Pros: "same as obove"
Cons: "same as above"
Pros: "Close gate our connection."
Cons: "More trouble and delay on take off."
Cons: "Very noisy!! A dog whinned the whole time. Flight attendants were ok."
Cons: "Yyyy Ggggggggggffggvfggggdswfgggfffffrffgfggggfffff"
Pros: "Nothing delay"
Cons: "Mahor delay and tarmac issue refund immideate"
Cons: "Understandable they could not help about weather, but was terrible about keeping us updated."
Pros: "Nice staff"
Cons: "Little delay"
Pros: "No bad weather, no bad experiences, all good."
Cons: "Again, N/A"
Pros: "Good movie choices"
Cons: "No food. Just some peanuts"
Cons: "It was too warm on the plane, lost a bag and sat on the runway after leaving gate for about 30 mins"
Pros: "Nice and smooth. There was an issue with the plane but they transitioned us quickly and I was impressed that we were hardly delayed."
Pros: "I really appreciate them getting us there safely the crew was fine and it was nice to have tvs on each seat complimentary it really helps having something else to take you away mentally when physically your crammed together and it's really not comfortable or pleasant. I think the staff and crew were just fine though it's just flying has gotten to be something I don't enjoy and want to avoid as much as possible it's that way with most airlines though I think her blue is a little better on seat space and usually always has the tvs but yeah they are limited where they fly and it I is just expensive and uncomfortable to fly I think."
Cons: "Uncomfortable and expensive."
Pros: "Bigger plane more smooth ride the pizza was excellent"
Cons: "The running to the next plane in 15 min because of the delay the landing was hard"
Cons: "United canceled my reservation without any explanation. The Worst customer service ever!!!!"
Cons: "6 hour delay with no explanation or communication."
Cons: "Hard landing, puking passenger that started at boarding til landing. Bags were smashed up, that's just the beginning."
Cons: "Delays delays delays"
Pros: "The cookies and drunk selection"
Cons: "No entertainment not comfortable"
Pros: "Getting to my destination on time."
Cons: "Hate LAX. Hate the empowered TSA. LAX seems to be forever under construction. Avoid if possible."
Cons: "not offered any break on food or beverage, or wifi."
Cons: "We're treated like livestock!"
Cons: "On April 15 we flew from Sacramento to Basel, via Los Angeles and Munich. We did exactly what we were told re reserving seats. We were told to call 23 hrs. in advance to reserve seats. When we tried to follow directions, we were not able to check in. Without checking in, we could not reserve seats. After numerous phone calls, to various numbers, we were not able to check in or reserve seats. By continuing to ask questions, to try and understand, we were told we were "under airport control". This was an "at random" situation and online check in was not available. Only 5 minutes earlier, we were still being instructed to check in online! We had never heard of this. I contacted a neighbor, who flies often internationally and within the U.S. He said it had happened to him once. He agreed that driving to the airport in Sacramento was a wise decision. This is not what we wanted to be doing 1 day before departure. At Sacramento we found a kind gentleman who saw our dilemma and checked us in as a favor. We saw assigned seats. He suggested we request to improve our seats the following travel day. It was a very challenging morning. As I tried to improve our seating the following day I was told, by airport staff, that this happened because we booked through Kayak? Rather with an attitude that we should have booked differently. This was a vacation we had looked forward to for years. I worked hard at not letting this difficult start damage my trip. Upon arrival in Amsterdam, I tried to learn more, to prevent a similar situation on the way home."
Pros: "As above"
Cons: "As above"
Pros: "Chairs were comfortable on this plane"
Pros: "Everyone was kind and professional."
Cons: "There was one guy helping me with my boarding pass who was rude."
Cons: "I had round trip from Sacramento to Cancun, the staffs service was poor, there are even no greeting and smiling when I every time checked in. That is really bad experience with united airline"
Pros: "It was good to be in Houston for a brief moment!!"
Airlines flying from Hawaii to Sacramento have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Hawaii to Sacramento
Masks required on board, masks provided on flights from Hawaii to Sacramento
Social distancing seating
Middle seats unavailable to book on flights from Hawaii to Sacramento
Testing for antibodies, testing for symptoms for flights from Hawaii to Sacramento
Waiving of change fees. Search flexible flights from Hawaii to Sacramento