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The ease of boarding the plane.

I did not like that the gate changed and we were not notified by the gate operators, but we did receive a text message 20 minutes after the gate was changed.

You had us leaving from Dallas...we were on flight from Houston to Amsterdam

Everything

Agent at the gate

My seats changed so my son and I were not sitting together. The agent at the gate was wonderful and got us seated together. I had to use the restroom and the flight attendant seemed put out, and gave me a dirty look. She than ignored me and almost hit me with her cart.

We arrived safely

Long lines in security and delayed flight

Friendly, fast and complete

4 hr delay in departure. They suck!!!

Captain of the flight was funny and entertaining, landing down in Seattle was really smooth.

The delays were ridiculous; 1 hour delay for the first flight (Seattle to Chicago) and 3 hour delay the next one (Chicago to Seattle).

Nothing

They had a delay that bumped our international connection. We had to switch airports and airlines and arrived significantly later than originally planned, causing us to miss pre-wedding events.

Pilot was informative.

The airline staff was SO kind and helpful. I'm an AA fan now!

Let's see - I was in first class. The flight itself was fine - and only one hour + late!

Food - Served the "breakfast" (when it was called a protein plate) I had coming (into MSP). for "lunch" on the way back (called it a meat plate for lunch. One slice turkey, one slice jamon, one egg, cinnamon roll and fruit. Just because they don't want to serve bread - they call it a protein plate? I'm not on a protein diet. Food was pretty sick for the amount I paid for the fight. Stewardess said it was against Republic's rules to give a customer a can of tonic water (so I could add to the small amount of vodka) - she also told me that it was against Delta's, American's and United's rules to give a can - strange? First Class seat did not recline. First Class was freezing per every flight on this segment (the stewardesses sit in the back and don't want to be uncomfortable - if they make the front warm - the back is too hot for them (not joking on this one). So many things to list - that I will finish on the AA site.

Everything

Everything was on time and on schedule.

No food.

Although there were a lot of passengers on this flight, the crew was able to get everyone on the plane in an efficient manner.

We were delayed about 2 and a half hours because of the weather in Denver. I was not comfortable at all in my seat because the passenger beside me had his knee and elbow all in my personal space. I asked an attendant if it was okay for me to move and she stated that it was okay, but United switched a lot of passengers flights around so there wouldn't be any empty seats. I was stuck beside the man, all hanging out of my seat, because there wasn't an open seat available. Thank goodness the flight was only 2 hours long. Overall my experience with United was terrible and I will not be flying with them anymore.

You had us leaving from Dallas...we were on flight from Houston to Amsterdam

We arrived safely

Long lines in security and delayed flight

I missed my flight and kiwi.com was horrible with helping me change or cancel the flight

Friendly, fast and complete

The flight delay

organized boarding, quick and professional, flight crew was awesome, very comfortable flight, much appreciated no

No entertainment options on 2+ hour flight. Would have been nice to have.

The airline staff was SO kind and helpful. I'm an AA fan now!

No Free Wi-Fi

Great movies and food

Being delayed

Flight crew from Geneva was nice

The pilot held the Geneva flight for 35 minutes for late arriving inbound passengers. This helped them but hurt far more passengers connecting in Washington DC. We missed our flight and waited in standby mode all evening for a Denver flight.

The ease of boarding the plane.

I did not like that the gate changed and we were not notified by the gate operators, but we did receive a text message 20 minutes after the gate was changed.

Efficient

Delayed departure; cramped seat; minimal amenities

Everything

Friendly, fast and complete

4 hr delay in departure. They suck!!!

I missed my flight and kiwi.com was horrible with helping me change or cancel the flight

The ticket price was amazing. It made the negatives acceptable. Friendly but scarce attendants. Although there was no electronic boarding pass for my phone, the printed one did contain useful information.

I was unable to find out how the $9 Club could save on baggage fees. No answer from online help. I thought baggage fee would be in line with American. But NO it was twice as expensive. Next time I will wear camping clothes and pack everything in my personal carry on. Web site is difficult to navigate.

Let's see - I was in first class. The flight itself was fine - and only one hour + late!

Food - Served the "breakfast" (when it was called a protein plate) I had coming (into MSP). for "lunch" on the way back (called it a meat plate for lunch. One slice turkey, one slice jamon, one egg, cinnamon roll and fruit. Just because they don't want to serve bread - they call it a protein plate? I'm not on a protein diet. Food was pretty sick for the amount I paid for the fight. Stewardess said it was against Republic's rules to give a customer a can of tonic water (so I could add to the small amount of vodka) - she also told me that it was against Delta's, American's and United's rules to give a can - strange? First Class seat did not recline. First Class was freezing per every flight on this segment (the stewardesses sit in the back and don't want to be uncomfortable - if they make the front warm - the back is too hot for them (not joking on this one). So many things to list - that I will finish on the AA site.

Even on a big ole B777 you better upgrade to bigger seats

The airline staff was SO kind and helpful. I'm an AA fan now!

Nothing

They had a delay that bumped our international connection. We had to switch airports and airlines and arrived significantly later than originally planned, causing us to miss pre-wedding events.

Agent at the gate

My seats changed so my son and I were not sitting together. The agent at the gate was wonderful and got us seated together.

You had us leaving from Dallas...we were on flight from Houston to Amsterdam

Service

Nothing

Everything

The flight staff was outstandin

Comfert

Delayed 4 hours ground crew did not know how to handle customers. Sooo disappointed...

4 hr delay in departure. They suck!!!

outbtoundflight 4+ hours late inbound flight 2.5 hours late never even offered passengers water

Being delayed

The airline staff was SO kind and helpful. I'm an AA fan now!

Seats were nice and enjoyed the entertainment. Late flight meant loads of open seats and everyone was very happy about that.

Delayed a half hour to board because flight attendants other flight was late getting in, but they kept us informed the entire time. Wasn’t their faults. Once we were on the plane, our flight was delayed for an hour, once again the pilots kept us informed and it wasn’t their faults. But it was kinda annoying.

Great crew, on-time arrival, quick boarding

Crowded seats in the back of the plane, Low quality and bland snack options

You had us leaving from Dallas...we were on flight from Houston to Amsterdam

Second standby adventure of the day got longer as inbound flight was late.

Everything

Everything was on time and on schedule.

No food.

Flight delayed 90 minutes

I missed my flight and kiwi.com was horrible with helping me change or cancel the flight

Captain of the flight was funny and entertaining, landing down in Seattle was really smooth.

The delays were ridiculous; 1 hour delay for the first flight (Seattle to Chicago) and 3 hour delay the next one (Chicago to Seattle).

15-20 passengers were stuck in security and ticketing. After waiting hours, the plane was not held though we were all checked in.

Nothing

They had a delay that bumped our international connection. We had to switch airports and airlines and arrived significantly later than originally planned, causing us to miss pre-wedding events.

Seats were nice and enjoyed the entertainment. Late flight meant loads of open seats and everyone was very happy about that.

Delayed a half hour to board because flight attendants other flight was late getting in, but they kept us informed the entire time. Wasn’t their faults. Once we were on the plane, our flight was delayed for an hour, once again the pilots kept us informed and it wasn’t their faults. But it was kinda annoying.

No Free Wi-Fi

Even on a big ole B777 you better upgrade to bigger seats