Pros: "Crew was great, check in was fast. Overall great experience."
Pros: "Seat was comfortable, boarding was good"
Cons: "WiFi didn’t work, my tv didn’t work either"
Cons: "Nothing, really. Airlines unfortunately can’t make people patient or polite, & I can’t afford a private jet, so I’ll have to settle for an eye roll or twelve."
Cons: "The food on the plain or snacks were to poor and not that tasty."
Pros: "Comfort and service was great."
Cons: "The severe delays was frustrating and not getting enough information about it."
Pros: "the young man who was our flight attendant was just terrible. He could care less about his job. Name I think was Nathan."
Pros: "surprisingly spacious seats. plane felt brand new. on screen entertainment was great, and relieved to have charging inputs for my device in the seat."
Pros: "Michael was super polite and helpful. i Traveled with my young son and he took such good care of us."
Pros: "Quickly boarded and took off as well. It was a really smooth flight!"
Pros: "The flight attendants was very rude & keep harassing me about my emotional support dog, I was a real animal hater, the complaint is to long to list here, never experienced such a rude flight attendant in all my years of flying , I filed a official complaint with delta."
Pros: "The crew onboard was fantastic. The food was pretty good as well"
Cons: "Seat are extremely uncomfortable they are too small"
Pros: "Comfortable seats and functional entertainment"
Cons: "I placed my order for my meal and never got the meal. Crew was asleep and only served those that asked for their meals or stayed awake. Never got asked if I still wanted my meal or any other service during the flight."
Pros: "I was able to sleep comfortably, even in the middle seat."
Cons: "Not been in a middle seat"
Pros: "On-time departure and arrival, friendly ground staff and flight attendant"
Pros: "I would like that the seats were not so small I got 2 people with overweight and I was very uncomfortable the trip"
Cons: "in all the flight you did not have internet WiFi"
Pros: "Great service and on time flight. Got a good comfortable seat with nice leg room."
Pros: "Comfort on board, entertainment system"
Cons: "Older plane than on the way to Paris, did not like so much the food (except main course)"
Cons: "Tecnical problems dellay no good american arlines i dont recomended"
Pros: "Hostesses were great. And pilot landed safely"
Cons: "Stayed too long on the jet way. No available gate"
Pros: "Crew was nice and friendly. Pilots flew great. We arrived a few mins early as well."
Cons: "On the way to Denver from Miami we were on a nice new AA plane with TV entertainment, movies, power, and comfortable seats. On the way from Denver to Miami we were on an old plane with no entertainment and old uncomfortable seats. If this is going to be the case, charge me less up front as well. My daughter had a terrible time for a 4 hour flight."
Pros: "Nothing, 2 hrs delay waiting for a crew member and plane was ~25% full, no snacks or beverages"
Pros: "The only thing I liked was that Frontier didn't wait until the last minute to tell us the flight was delayed (twice)"
Cons: "Everything else. There was no food. The seats did not recline (confirmed by flight attendant), no entertainment, baggage claim took over 45 minutes. The tickets were not that cheap, especially after being nickel-and-dimed for every little thing. But for zero amenities I would hope they would at leas"
Cons: "3 hours delay made me miss the next flight from MIA - GIG. I had to then spend the entire day at the airport with no accomodations provided. Terrible costumer service."
Pros: "On time"
Cons: "Extremely high charge for carry-on baggage, extremely high charge for changing flight times, no beverage service, seats are very small with no iPhone charger available."
Cons: "I don't like the seats, they have no cushion and they don't recline. Plus the tray table is super small. Also you pay for all drinks. Another thing the pressure is horrible in these planes. It seems they try to cut down on cost so the cabin is not pressurized right to reduced your ears from getting the over pressure from the ascend and descent of the plane."
Pros: "Great flight from Islip to MIA. Looked at another review about water on flights and I was told by the crew that water is FREE!"
Cons: "Seats are small but newly redesigned."
Pros: "Quick flight."
Cons: "The seats don't go back, but you get what you pay for last minute."
Pros: "Nothing really after paying $45 and l have to pay another $45 to go back to Cincinnati"
Cons: "Too much luggage fee $45 is too much"
Pros: "Price Comfort You can pack a backpack for a short trip and not pay baggage fees. Haven't had a delay in a long while. No cancelled flights since flying with them Boarding is typically fast and we typically arrive 15-30min early"
Cons: "Crew is hit or miss Price of onboard snacks is ridiculous"
Pros: "They charge you for everything nothing is complimentary . The seats are super uncomfortable. No tvs can't recline. They want you to think your saving So much because the ticket is cheap but they end up charging you for literally everything else. They charge you for everything nothing is complimentary . The seats are super uncomfortable. No tvs can't recline. They want you to think your saving So much because the ticket is cheap but they end up charging you for literally everything else."
Cons: "They charge you for everything nothing is complimentary . The seats are super uncomfortable. No tvs can't recline. They want you to think your saving So much because the ticket is cheap but they end up charging you for literally everything else. Not worth it at all!!!"
Cons: "Damaged 2 pieces of my luggage. Took tea locks off my bag and did not return"
Pros: "The crew was so welcoming. And I noticed they were very attentive to everyone’s needs and wants. The flight was on time even with the bad weather the pilots had to maneuver around."
Cons: "I wasn’t happy when I got to the airport with an additional charge for the bags. I thought my trip was paid in full. I feel this charge should be included. I learned a lesson for my next trip in a couple of months. All so the seats were so cramped, this was so uncomfortable. This will also take more research for my next trip."
Cons: "I was not aware of a carry on check in fee much less was i ready for the ridiculous amout! $55 at the kiosk. On top of that you cannot use cash, so you have to spen another $5fee for a temptation car which isn’t reloadable. I ended up spending $120 in fees i wasnt aware of, this amounts to a whole trip ticket on it own pretty much! Just ridiculous!"
Pros: "Boarding was efficient Price was reasonable Flight boarded and landed on time"
Cons: "Leg room was tight Wish the people at the gate were a little more friendly"
Pros: "From before security staff made sure things ran on time by moving people with earlier flights through the long lines. The crew on board was friendly and entertaining."
Cons: "Boarding everyone at once slowed the process and seemed a little chaotic."
Cons: "Seat didn't recline. No entertainment or food options. Waited 40 minutes at the gate to deplane... very frustrating."
Pros: "Most obnoxious passengers I have ever been around in my life. Nickel and dime you for everything. I would much rather pay more and fly with a better class of people. You can include my whole name in this review."
Pros: "2 of the crew - flight attendants - were very kind and apologetic about the 2+ hour delay."
Cons: "The agents at the gate were rude and short with us. We got conflicting stories as to why there was a delay and, though I'm sure the gate agents were sick of being asked the same couple of questions but they didn't need to take it out on us."
Pros: "The crew were very kind and so was the customer service when I called to let them know I needed accommodations due to my medical boot. The entire experience was great and I’m inclined to use spirit until my leg gets better."
Cons: "I knew going on to spirit meant if I wanted a snack I was paying, I have no issue with that. I do think they are price gauging the snacks and drinks a bit too much."
Cons: "OTHER AIRLINES HAVE A 50# LIMIT. OUR BAG COST US ABOUT $30 TO BEGIN WITH. THEN THE COUNTER AGENT SAID OUR BAG WEIGHED 48#, WHICH COST US ANOTHER $38. THAT WAS AFTER I STUPIDLY SUBSCRIBED T THE $9 CLUB. KEEP THE MONEY. I WILL NEVER DARKEN YOUR GATE AGAIN."