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Pros: Flight attendant gave me a free beer!

Pros: Flight was late, food gave me diarrhea o

Cons: Old plane

Pros: Friendly staff made people feel safe even during turbulence.

Pros: Why do I get asked 3x times if I am ready able to assist with a verbal yes. I get asked at baggage check in, again when I board by gate agent, and then again by flight crew. Is this FAA regulations to ask 3 Times?

Cons: Ask me 1 time

Pros: Boarding, service, staff attitudes, on time and deplaning

Cons: Didn't appreciate gate change at last minute. Got to gate change only to hear announcement that it had been changed back to the gate we just landed at, with no time to grab something to eat. Then to find out we were delayed do to mechanical failure. Which still left us no time to grab something besides a bag of chips because there was nothing but mostly bars in that terminal.

Pros: The help

Cons: Nothing

Cons: Wi-Fi, as usual, was not working. Plus, there were no screens in the seat, so passengers have to rely on their own smartphones/tablets/magazines/books to keep entertained.

Pros: On time/ early arrival!

Cons: Most bring on 2 large carry ons slowing down boarding an de- planeing.

Pros: Everything

Cons: Nothing

Pros: The crew

Cons: The turbulence. Poor california git lits of smoke.

Cons: Plane was delayed 90 minutes due to late crew. Plane was very old, only outside bins held carryons.

Pros: Crew helpful and cheerful

Pros: Why do I get asked 3x times if I am ready able to assist with a verbal yes. I get asked at baggage check in, again when I board by gate agent, and then again by flight crew. Is this FAA regulations to ask 3 Times?

Cons: Ask me 1 time

Cons: Baggage claim took over an hour. Wasted so much time.

Pros: on time

Cons: n/a

Cons: Late again

Pros: The flight was on time, the airplane was new and clean, and the seats were comfortable. We enjoyed the crew and our bag was waiting for us when we got to baggage claim. What more could one ask for on a no frills flight?

Pros: It was fast service!

Cons: They charged us for every laguage we had. They also charges for drinks!? Seats cant recline..

Pros: Price,flight organization

Cons: Seats uncomfortable for a 4hr flight

Pros: on time

Cons: n/a

Cons: Pilot or co pilot never spoke once. Was as if there was no pilot

Pros: Punctuality

Cons: NA

Cons: Baggage claim took over an hour. Wasted so much time.

Pros: the fly was on time

Cons: I don't like central seats

Pros: Everything worked out great.

Pros: Flight and flight crew were wonderful. No problems at all.

Cons: Had to be rebooked, but was not told it was as a stand-by. I think this information is important to tell a customer. Was only told the next flight time out. Then when I received my bag back (was placed under plane upon boarding which was no problem), my handle was broken.

Pros: Everything

Pros: Very good

Pros: Las pantallas en cada asiento con entretenimiento ideal para los niños u también los adultos y además de ofrecer variadas bebidas dieron un snack.

Pros: Everything

Cons: Plane got cancelled. Missed my other flight. Spending $100 more that was unnecessary

Cons: 3 planes all with mechanical issues... numerous people left stranded, the whole thing was a nightmare. Finally got home around 1 00 AM. But the worst part was the gate agents I literally felt like I was disrupting their day! Email sent to American.

Cons: My flight was cancelled and caused me to miss another connecting flight to get to my destination, and now need to purchase new tickets.

Pros: Everything

Cons: Delay No direction help for the gate Bad seats

Pros: New 737 max was comfortable

Cons: They still allow folks with way too many luggage on board

Pros: Why do I get asked 3x times if I am ready able to assist with a verbal yes. I get asked at baggage check in, again when I board by gate agent, and then again by flight crew. Is this FAA regulations to ask 3 Times?

Cons: Ask me 1 time

Cons: Baggage claim took over an hour. Wasted so much time.

Pros: on time

Cons: n/a

Pros: Crew was nice

Cons: N/A

Pros: Nothing

Cons: UNITED employees are very rude

Pros: Courtesy of crew.

Cons: Left late. Arrived late. Bumpy flight.

Cons: ok

Cons: No tv, entertainment, charging

Pros: Great Airport and easy access to the gates and transportation.

Pros: Why do I get asked 3x times if I am ready able to assist with a verbal yes. I get asked at baggage check in, again when I board by gate agent, and then again by flight crew. Is this FAA regulations to ask 3 Times?

Cons: Ask me 1 time

Pros: Flight attendant gave me a free beer!

Pros: Boarding, service, staff attitudes, on time and deplaning

Cons: No drink service And no free tv

Pros: Not much

Cons: Uncomfortable seats, no leg room, no outlets for charging, only two restrooms for economy and no aboard carry on. It was overall very uncomfortable and unenjoyable. Alaska is much better

Pros: Nothing

Cons: It’s a united flight so any expectation of being treated like a customer that actually pays for a ticket is a bridge too far.

Cons: plane was a bit old. tiny tv screen

Pros: Comfortable, not-overstuffed plane, friendly crew, excellent service, lots of good food & snacks. Travel as it used to be.

Pros: I liked the cookies and juice. The interactive screen to watch something. The cleanliness. The price. On time. The service. Thank you. The excitement of flying.

Pros: On time/ early arrival!

Cons: Most bring on 2 large carry ons slowing down boarding an de- planeing.

Pros: New 737 max was comfortable

Cons: They still allow folks with way too many luggage on board

Pros: Why do I get asked 3x times if I am ready able to assist with a verbal yes. I get asked at baggage check in, again when I board by gate agent, and then again by flight crew. Is this FAA regulations to ask 3 Times?

Cons: Ask me 1 time

Pros: on time

Cons: n/a

Pros: Great Airport and easy access to the gates and transportation.

Cons: WHEN I TRIED TO SPEAK WITH AGENT SHE GAVE ME A QUITE THE LOOK SHE DIDNT EVEN RESPOND..

Pros: We were actually a few minutes early. No complaints.

Cons: ok

Pros: Nothing

Cons: UNITED employees are very rude

Pros: It was on time

Cons: Plane too cold.

Pros: Everything

Cons: Nothing

Cons: Plane was delayed 90 minutes due to late crew. Plane was very old, only outside bins held carryons.

Pros: Cincinnati airport was clean and efficient

Cons: MCO airport gate was a mess and did not have easy access to charge phones.