|Flights Arrive in||Orlando|
|Flights Depart from||Hyderabad Rajiv Gandhi Intl|
Pros: My flight was over four hours delayed and I appreciated that when I got to the airport and found that out, I didn’t have to ask for anything but was immediately greeted with a food voucher. I lost an entire days worth of vacation in Germany, so well I do feel the British Airways should have done better and should’ve compensated me better, the fact that they immediately took steps to make the situation better was greatly appreciated. That level of customer service was beyond any I’ve received with an American-based airline. Also, the crew on the plane was fantastic and a great choice of movies. I flew American on the way home and was shocked at the lack of customer service and rudeness, I will happily fly British Airways again and again.
Cons: A plane that was over four hours late costing me an entire day in Germany.
Cons: i was asked to pay to check in my luggage :(
Cons: You have to pay for food, snacks and water on this flight. there were no complimentary snacks or drinks given.
Cons: The staff at the check in at the front desk were not helpful. Some personnel do not even have the training how to handle the passengers who have already checked in and have the boarding pass with them and even not polite.
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