Plane was in good condition, seats were ok. Flight was fairly empty.
Charges for everything. Check in staff trying to charge me twice for pre-purchased baggage - (had to pull up my credit card statement on my phone before they believed me). Ridiculous limits for free carry on. No personal item. No boarding system, just a free for all. Zero entertainment - hard on a long flight. With the extra charges it was around the same as a more established airline with all the bells and whistles included. I'll only fly BA or Virgin from now on.
Delayed again. Flight crew seemed to have all their boyfriends with them. The lights were kept on all flight even though it was a middle of the night flight. The plane was hot and cramped and it was a very bumpy rode. I would not fly WOW air again unless it was free! Also we were offered no compensation even though our flight was delayed almost 7 hours.
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