Find cheap flights from Illinois to Georgia
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— Georgia
Oct 27 — Nov 31
Round-trip
1 adult
Economy
From?
To?
Wed 10/27
Wed 11/3
Good to know
FAQs for booking flights from Illinois to Georgia
Delta, KLM and Southwest have all waived their change and cancellation fees on flights from Illinois to Georgia. Confirm policies on booking site.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Illinois to Georgia.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Georgia from Illinois is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Georgia with an airline and back to Illinois with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Georgia from Illinois up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Top 5 airlines serving from Illinois to Georgia
Scores according to KAYAK customer reviews7.9
DeltaOverall score based on 29988 reviews
8.1Boarding
7.8Comfort
8.5Crew
7.8Entertainment
7.5Food
Pros: "Comfortable and safe flight."
Cons: "Our depart time was 1pm and our actual departure didn’t happen until 11pm. On and off the plane multiple times for mechanical failures for 10 hours. Delta had no plan and there were no hotel rooms. They diverted a NY flight through Atlanta waiving the covid restrictions to get us all on the plane. They Put us in a hotel In Atlanta, which was nice and convenient, but it was 2am when we went to sleep and backup at 6am to catch our flight. Not the way we wanted to end our amazing Key West vacation."
Pros: "Crew was great!"
Pros: "Comfortable seats Friendly staff Soft landing"
Pros: "That i was able to watch movies and headphones and ratEr and snacks was provided"
Cons: "Nothing really!"
Pros: "Entertainment options excellent. Very happy to have my own row seat (exit row)."
Cons: "Snack options (goldfish, biscotti cookie) getting tired."
Pros: "Awesome crew and great flight"
Cons: "Broken tray table literally off its hinges and unusable."
Pros: "The seat súper confortable"
Pros: "Nice clean plane and every other seat being open is very reassuring."
Cons: "Again all was perfect"
Cons: "Cabin too cold and poor snacks so 1980’s."
Pros: "On Times"
Cons: "Less people on board"
Pros: "the scheduled time offers, the fast boarding time"
Cons: "offer lactose intolerance snacks"
Pros: "Comfort and safety"
Cons: "Nothing"
Pros: "Efficient and sanitary"
Pros: "Everything went very smoothly."
Cons: "I wasn't able to connect my ipad to the free wifi for any of my four flights."
Pros: "There was plenty of space, good entertainment, it boarded fast, took off on time, and had zero issues."
Pros: "Everything! the best part was that the they kept the middle seat empty!"
Cons: "nothing"
Cons: "For some reason, we were asked several times for Passports. This didn’t make any sense since we are US citizens with drivers license. They even had TSA talk to us. This has to be fixed. Otherwise, Delta experience was great."
Pros: "Amazing crew"
Cons: "I had booked a window seat, the when I went to board, it was changed to an isle seat. I find that I dislike the sole due to the rudeness of people in general and I kept getting hit with purses and such from passing passengers."
Pros: "The space we currently have."
Pros: "The staff was exceptional with the distance to loading the plane and with serving us food. It was flawless."
Pros: "The crew was very attentive"
Cons: "The social distancing was not followed and the seats were not very big so I had a person sitting darn near on top of me. Fortunately the guy next to me asked to move but until that point the crew did not really care."
Pros: "Kudos to the employees who really tried to help rather than pay mere lip service."
Cons: "The plane experienced a mechanical issue forcing us to return to the gate after waiting for an hour. The staff was clearly overwhelmed and focused on moving us along (Cheryl) rather than resolving our need to reach our destinations.it wasn’t until we found one extremely patient and persistent employee (LaShondra-?) who booked us through NYC rather than Atlanta so we reached Rochester on the same day. So the questions are- why don’t the airport hold a larger inventory of parts, why aren’t there back up planes and why doesn’t the software better cope with these types of situations?"
Pros: "Nothing"
Pros: "The crew was amazing"
Pros: "Boarding was swift and cabin crew where attentive. Baggage drop was swift and luggage arrived quickly. Global entry at ATL was swift."
Cons: "delta security in the UK is an absolute farce. The security screening at LHR was long and understaffed"
Pros: "The movies offered were decent"
Cons: "I paid extra for a window seat I sit down after they squeezed us all in like sardines and come to my surprise there is no window in my aisles it had been covered up in plastic . First making my area narrow than all the other seats and between the plane leaving late and the terrible process of loading people on the plane . Delta airlines was all about the up sale from charging for every bag to charging for internet ,food so on and so forth. Also one bathroom in the middle of the plane ? REALLY ? Out of tissue , paper towels , and tissue one hour into the flight . What in the Hell is going on with this airline ? Won’t fly with them again ."
Cons: "At least one hour late"
Pros: "I liked the cookies and juice. The interactive screen to watch something. The cleanliness. The price. On time. The service. Thank you. The excitement of flying."
Pros: "Boarding was super quick, as crew wanted to leave before the strong rains and winds came through, so we left early! Plane itself was very modern and surprisingly comfortable, as much as a small space can be. Good amount of entertainment, and the crew were pleasant. And flight itself was smooth with very little turbulence which helps!"
Cons: "Had to pay for food, which was a little annoying considering the cost of the flight. Entertainment was very American led... but I guess not surprising considering it’s delta."
Pros: "On time flight courteous service"
Cons: "Food"
Cons: "flights all on Delta - about one a week for 3 months straight - and yet when Delta cancelled my flight and re-booked they did not give me any upgrade or loyalty as I saw it - I had paid extra for Delta Comfort and they told me the flight they re-booked me on simply did not have any comfort available. However, I was not the one canceling the flight and re-booking - that is their problem and after so much loyalty for years I feel like I should have gotten some kind of upgrade for free...If I have to cancel - I have to pay fees - but if they cancel - I lose ...despite being a very loyal SkyMiles customer. I am quite disillusioned with Delta now and will have to look around to see what other airlines there are now - and my entire family - and what kind of loyalty they give to their loyal customers. It needs to be a two-way"
Pros: "Waiting in the departure lounce was ok"
Cons: "Boarding was kind of stupid Delta is boarding in Zones and starts at the front instead of starting boarding passangers sitting at the back of the plane and moving forward NO they do it the wrong way and due to that boarding takes to long and makes you frustrated."
Pros: "I can’t make it in mexico city on tuesday, wednesday’s performance had to be cancelled and we need to pay the cancellation fee 11500 mexican pesos, please reimburse on the credit card"
Cons: "I can’t make it in mexico city on tuesday, wednesday’s performance had to be cancelled and we need to pay the cancellation fee 11500 mexican pesos of the studio and musicians"
Pros: "Going by and come Ming back Atlanta check in desk was the rudest Laziest most disrespectful emoyees I have ever came across . Check in person played on her phone and didn’t even look at you when asking what seat was I assigned . Going from Atlanta to Fort Lauderdale the check in person was so rude there where 5 people askI’m her what’s her problem . The crew the flight was excellent but the Atlanta check in desk really dropped the ball 2 times . If I was the manger I would fire the whole staff and If I was above the manager I would fire them as well as I’m. Sure this is not an isolated occasion."
Pros: "Nice flight nice crew just about as good as you would want"
Cons: "The bulkhead sears had no electrical outlet"
Pros: "Our Delta plane was brand spanking new. Everything worked and the inflight entertainment system was fantastic with many movies to choose from, free headphones, games, tv shows, etc. The crew was polite and the seating at least as comfortable as expected for a 4 hour flight."
Cons: "The restrooms in the rear of the plane were remarkably small, even by airline standards. I'm a somewhat larger person and I fit, but I know a lot of people who would literally not be able to fit on the toilet without touching both of the sidewalls or risk getting stuck in there. The boarding process at San Jose Del Cabo was the most ridiculous setup I've ever experienced. There were numerous flights boarding out of the same gates and at least 3 or 4 lines for different destinations forming on a ramp just outside the gates. There were guys with signs trying to herd people into the correct lines and then loading the people onto buses which took you out to the planes. The planes were loading from both the front and rear doors and people were getting tangled up inside because of the haphazard loading process. Very easy for a person to end up on an incorrect plane!!"
Cons: "You had me check my hand luggage with expensive items that did not arrive."
Pros: "Very pleasant customer service, excellent bag delivery service."
Pros: "Staff were friendly and attentive. Boarding was good - efficient and quick."
Cons: "Seats were not that comfortable. Aircraft very noisy. Competition offers a much better service. Transfer in Atlanta was a nightmare, taking almost two hours from landing to getting to the domestic gate for the next sector. only three immigration staff working."
Cons: "On the MSP to ATL leg the gate crew made a huge deal about checking rolling bags. They even stopped us at check-in and nearly begged us to check our bags pointing to the backed up jetway. But we had a lot of unpacking to do before checking our bags so we politely declined three times. On getting to our seats there were at least 8 open slots for bags near us. I heard a crew member call forward to say "tell them no more rollaboards" so they forced everyone left to check. On departure they slammed shut several very large empty overheads. WTF"
Cons: "the older stuardess on my flight from Cancun to Atlanta was very misinformed- told me my carry on wouldn't fit in the over head bin... it did. Told me I had to check my duty free liquor.. I didn't. Told me I couldn't bring all of my liquor in to the US... I could. I just kept saying ok to her just to shut her up, but she ensued with her comments and wrong info as if I don't travel as often as I do. Perhaps she was attempting to be helpful, but it came off as obnoxious and rude especially since she was wrong on every accord. Humbleness and customer service training would do her very good. All other DELTA staff have been great."
Pros: "Entertainment was good. Delta staff seemed flat compared to other delta flights I've been on."
Cons: "Space. Economy on a long flight is not ideal"
Cons: "Planned my trip for my birthday/10 year anniversary. The first leg of the trip, flying from ft Lauderdale to atlanta was ok except for the pilot having to circle around bc he was too close to the airplane in front to land. This made us supposedly late to our connecting flight which by the way was not supposed to leave before 8:10. My husband and I arrived at the gate about 10 minutes before only to be told that the door was locked. Needless to say, we weren't the only ones. When we got up to the desk, the attendant was extremely rude. I was having a conversation with my husband about a dog that had just passed us . She immediately made her way into the conversation asking me what i was saying. I told her I was talking to my husband about the dog and under her breath said : " I'm sure you were." I then told her that i was more than sure about what I was talking about. We get booked on another flight and my seat was the only one without a working monitor. We asked the suitardess to see o If there was anything that could be done They tried to reset it to no avail. Since we didn't say anything else, it was forgotten about. My husband shared his screen with me so that I wasn't totally bored on the flight. Not the way I wanted to start off my birthday but I'm glad that nightmare is over Delta really needs to retrain their employees on customer service bc it leaves a lot to be desired!"
Cons: "Expected to pay £30 just to reserve a seat. Most of the top airlines allow this to be done for free. It's about time that Virgin Atlantic followed suit."
Pros: "The Economy seats with added space Plenty of space Cheerful crew"
Cons: "Nothing"
I need to go back to waterloo this week
From the moment I walked into the airport in Chicago to the moment I was walking off the plane in Florida I had an unforgettable experience! I was traveling with my 3 month old by myself and everyone just made sure I was taken care of. I couldn’t thank them enough!
There was no entertainment and again, the seats were very cramped and uncomfortable.
I left my phone in seat 6C or B where I sat with my husband. The lady with the oxygen tank needed help coming back from the bathroom as we were ready to land. We stopped the movie we were watching on my phone to help her and I guess I forgot it. Please, please return my phone. Samsung note galaxy 20 ultra. It is on airplane mode. Thanks so much
Too busy trying to sell AA credit cards
Pros: "The plane was really clean and they had lots of overhead storage."
Cons: "It was too crowded and cramped and UNCOMFORTABLE and there was a REALLY LOUD kid that would not shut up and nothing was done about it."
Cons: "On time take off would be nice"
Cons: "The Terminal in Chicago had no open amenities and overcrowded."
Pros: "The plane is amazing and the crew was very nice and helpful"
Cons: "Everything was all good."
Cons: "We didn’t even have a pilot, had to call and find one because our pilot that was scheduled “forgot to call in sick”. We were already delayed by 4 hrs so this made it delayed by an hour more!"
Pros: "Glad we made it back."
Cons: "Flight could have been on time. Attendants in the airline could have communicated much better to give update on delay, but they did not give any information despite several times getting up to ask questions at the main check-in. Many of the passengers were very discouraged. Plane left nearly 2 hours late due to an unclear maintenance issue, paperwork and also no fuel put in the plane until all passengers we on board."
Cons: "Change your fist class cabin. If we’re paying that much for a 4 hour flight we should be in a better cabin. The flight from Lax to O’Hare was great but the plane coming back is old and ragged"
Pros: "Fell asleep"
Cons: "Nothing"
Pros: "I like the ability to watch movies"
Cons: "The cabin was hot... air didn’t blow well... the crew was abrasive and rude. I asked simple questions and got long explanations for no reason"
Pros: "Crew was excellent especially the first class attendant very attentive and always checking on you"
Cons: "The food needs to be back to normal for first class and also baggage is very slow almost over 30 min wait"
Pros: "The aircraft was very clean, neat and well maintained. The crew was friendly. Process of checked-in luggage was seamless and straightforward."
Cons: "I found the istructions on some restricted items to be confusing and contradictory between instructions at the airport, the AA website and the TSA website. The agent at the counter was well-informed, though, and it all ended up going well."
Pros: "Great crew"
Cons: "Nothing"
Pros: "Everything was how should be"
Cons: "I like how you are now."
Pros: "The fact that no one sat next to me believe me it was not a my choice there was just not a body to put in the seat"
Cons: "The staff was not friendly or say hello or goodbye"
Cons: "None of the USB outlets were working in isle 7 A-C"
Cons: "More comfortable seats you can sleep in"
Cons: "Leave a seat empty in the middle could be good for social distancing"
Pros: "Roomy, comfy seats. Thanks for the snack and bottle water provided during covid"
Cons: "Nothing really"
Pros: "The crew was fine, friendly enough, although I was incredibly disappointed that they didn't force people to wear their masks as they boarded. They also didn't enforce masks over noses--rendering masks useless."
Cons: "The flight was completely full. And people weren't wearing masks as they boarded, and the flight attendants did nothing about that. Also, there was no distancing IN the airport during boarding. It's NOT DIFFICULT to put tape marks on the ground to ensure physical distancing. It is THEIR responsibility to make sure the process is safe, since half of the people seem to not care about distancing (or mask wearing). I'm incredibly disappointed and I will be flying Southwest for the time being: I hear they're better at enforcing distancing."
Cons: "Plane had to land in a different city due to inclement weather. Very disorganized process, huge traveling setback, never got my travel voucher."
Cons: "Made it a smaller flight. It was a lot of people on the plane! We could not practice social distancing"
Pros: "The crew were wonderful and understanding and good sports."
Cons: "There were problems as soon as the plane got to the gate. After the passengers got off the plane, the man at the counter came on the P.A and said it’ll be a few minutes, they’re catering the plane now from the back to the front. The flight crew still needed to get on a preform safety checks. He apologized again. Then it was 8:40, time to take off and we’re still waiting to even board. The man at the counter said again, thank you for your patience and relayed the same message, only this time the flight attendants were walking away from the gate. Around 9 some lady higher up told the man to announce that the flight crew had timed out and stand by crew was on the way to the gate, said sorry again. A little later the man says sorry, there’s a gate change. You’re going to K6 now. When we get to the new gate it’s almost 9:30pm and while we were all gathered at the gate, the flight crew that supposedly “timed out” showed up and proceeded to get on the plane. Passengers started getting mad and saying we were lied to and to just tell us the truth. Chicago PD started showing up. We finally got on the plane but it would be another 30 minutes before we moved because of issues getting our bags off the original plane. We ended up being almost 2 hours delayed."
Pros: "The crew serving the plane didn't look like they wanted to be there. Somewhat abrasive. The entertainment was poor and not very easy to access through your mobile, Iphone and Ipad. If you want to provide a better customer experience, equip all your planes with seats video screens. Passengers on a 4 to 5 hours flight don't want to have to figure out what do to watch a movie or TV. I don't fly American that often, but wanted to give it a try to see the difference between you and the other airlines. I have to say that on the return segment (ORD to SFO), I was not that impressed."
Cons: "See above"
Pros: "The crew skipped me for breakfast and i had to ask for food."
Cons: "The food was not very good. Bread rolls stale and inedible. The rest of the flight was good."
Pros: "Nothing"
Cons: "The cliff notes of this debacle are, inbound flight arrived late to Montreal, I contacted AA social media team to make sure they could notify the gate of my connecting flight, they didn’t after they said they did. Flight arrived in Chicago a little early, I have to wait 15 min for my bags from the valet, I run to the next gate and arrive with 13 min to spare, the gate agent (not nice) goes I’m sorry we already closed the door. I’m like, huh? Then he has the gall to tell me, “well had someone called us we could of held your seat”. That’s when I lost it. Needless to say I’m now flying to Dayton and back to Dallas. That’s in lieu of a 3:50 PM flight TOMORROW!"
Pros: "Everything."
Cons: "Waiting for 30 minutes a Dublin to dock."
Pros: "Outbound, it was on time, plenty of legroom, plenty of good snacks, drinks and food. An enjoyable flight. Score 10.0"
Cons: "Return flight - The flight departed 4 hours late. The seating was so cramped my husband couldn't move his legs at all, never mind try to sleep. The staff members were not smart in appearance, some with long untidy hair, and did not interact with passengers except to hand out food. The food was reasonable. We disembarked feeling like wrecks. Score 2.0"
Cons: "Our last 6 flights have all been changed or delayed significantly. Then they loose our bags on a direct flight. Won’t fly America airlines again!"
Cons: "The flight was delayed. The food was not great. There is not a lot of space in these planes, and it was a long flight. There is no power supply."
Pros: "Eventually, the actual flight was fine."
Cons: "Initially delayed by 3hours (mechanical) which was American Eagle couldn’t get their “bucket of bolts” to Springfield, MO on time so we missed our flight out of Charlotte to Barcelona. Then we were rerouted through Chicago, but lost our first class seats and were bumped back to coach. This was after I had bought first class tickets for the entire trip only to be told 3 months before leaving that AA decided to switch planes on our domestic flight so there’s were no first class seats. THEN, in Chicago we tried to get first class seats on British Airways which would have been fine but After being sent to another terminal (after the bus to that terminal had stopped running) we were turned back because British Airways wouldn’t accept the boarding pass that AA had issued us. Now, having to go back to the first terminal to DISCUSS all this, we miss that flight and wind up stuck in Chicago for another 24 hours. Then, that flight was delayed by 3 hours, so we lost a day and a half of our vacation."
Pros: "I got here."
Cons: "Everything else. American cancelled my first flight from MSP to ORD. And when I got to Chicago, it cancelled my next flight to Nashville. The flight I managed to get on departed two hours late. There was no explanation for each of these cancellations/delays. There was virtually zero inclement weather anywhere, save for most of the country’s temperature being nearly equivalent to the surface of Neptune. And, the surly, clueless Chicago-based gate agent was the coupe de grace in my search for a reasonable explanation after which I waited impatiently for this episode to conclude. American get your act together."
Pros: "Nothing!"
Cons: "I was traveling today with my daughter, who is 6 months pregnant, my 3 1/2 & 18 month old grandsons, my husband & son-in law on an international flight from Chicago to Manchester. I was very disappointed a 757 was used for an international flight! No attempt was made by staff to accomodate our family with a extra seat for the infant, even though there were a large number of rows with empty middle seats (4 of which were directly behind them!) The 1st indication of the beginning of the NIGHTMARE was when the plane arrived in Chicago and overshot the gate, this caused almost an hour delay! (We heard our crew saying "oops" while looking out the window at the plane arriving & then again when they were discussing it would have been faster if the plane had used a different method to get to the gate again.) This was then followed by a mechanical problem with a frozen water valve, requiring us to be de-iced x2! Then we started to taxi out and again had to return because of a hydraulic problem that required repair. I think we were delayed almost 3.5 hours. The crew did bring a round of water during the onground delays, and offered free drinks later in the flight. The icing on the cake was not getting the stroller back at the gate because there were no baggage handlers. I can't tell you how much FUN that was trying to corral a toddler & 3yr old with all our carry-on bags while getting thru customs! Did I mention in our haste to get off that plane we overlooked my daughter's winter maternity coat in the overhead! May be time to switch to the Friendlier Skies of United for our UK travel!"
Cons: "American completely missed the mark. AA did not successfully change our reservation when the initial leg of our trip was delayed by an hour due to a fuel issue, which caused us to miss your connection in Chicago. Since American partners with Alaskan Airlines, American should have changed my reservations with regards to Alaska Airlines, but they failed to do that. I stood at the Alaskan Airlines counter as the plane left the gate with our empty seats because there was not a ticket. American Airlines did not change a reservation successfully and so although we had boarding passes with our names and seats and the flight number, the plane left without us. I was stranded and Seattle airport at midnight with a child and an infant with one diaper and one bottle left and it was a terrible experience with American Airlines. I do not recommend flying American they cannot get it together when problems happen with delays."
Pros: "The flight itself was fine"
Cons: "I bought the tickets together, but was informed at the ticket counter that i had only purchased tickets—not boarding passes. Boarding passes needed to be purchased by paying extra if my husband and I wanted to sit next to each other. I tried calling the customer service line through kayak and waited on hold for a long time with no indication of wait time. When the gate agent arrived, we asked and were moved to seats next to each other right away. The ticket agent at initial check in was very abrasive and non-solution oriented. if what she was saying was true— that we only paid for tickets and had to pay extra for boarding passes together— that was never made clear during the booking process. It’s unlikely I’ll use kayak again unless I know for sure what I’m buying."
Pros: "Nothing"
Cons: "I chose a package on the cheap flights that has a left hand side for choosing number of baggage which invariably inreases fare depending on the number of baggage and i choose 2 and paid for 2 baggage but the ticket came with 1 baggage and i contacted both by phone call, email and your website but did not get any fsvourable response. Had to pay again at the airport for the extra bag. This is highly unfair."
Pros: "The entertainment was good. Lots of choices. Food was about what I would expect for airline food."
Cons: "The seats were terrible. I don't know what it was about them, but I've never had a more uncomfortable flight. My husband had leg cramps for much of the flight and couldn't get comfortable. The rest of the flight was fine, but the uncomfortable seats were a huge minus. We'll probably try to avoid 787s from now on. The window-darkening system was annoying. They darkened the windows when it was dark outside and they darkened the cabin, so we couldn't look out the window. It was dark outside--why the need to darken the windows?? My husband requests window seats so he can look out the window."
Pros: "Flight was on time."
Pros: "It was on time. Crew were very good."
Cons: "Plane seemed very dated. No individual entertainment No USB chargers Not much space"
Cons: "The airline "randomly" selected me for extra security. Even though I have TSA pre-check I was jostled around, sent to multiple security lines without any reasoning and the local Chicago TSA and airport staff didn't seem to know what to do. Once it was figured out I was subjected to what was essentially a cavity search. Again I HAVE TSA-pre-check but apparently that means nothing if an airline flags you. It was an extremely upsetting experience but you were in a situation of either agree to the invasive search or get stranded over 1000 miles from home. I will NEVER fly Iberia again after a cancelled flight and being stranded in the wrong country on the way to my vacation and the horrible security experience on the way back. I seriously may never go to Chicago either after seeing the complete lack of organization and traumatizing personal invasion. I fly a lot for work and have never had such a horrible experience. I would really like to know how many terrorists are caught with these invasive searches and would love to know the justification for sticking your hands inside someone's pants and grabbing their privates after they have already gone through a metal detector AND the body scanner. Especially for someone who has already passed a federal background check to obtain pre-check status. Absolutely ridiculous."
Pros: "Seats quite comfortable. Crew ok."
Cons: "Pitiful food offering and no entertainment at all when on previous 1.5 hour AA flight choice of movies."
Pros: "I have nothing good to say about the flight to LA or the flight back to Chicago from LA."
Cons: "3 of the 4 flights were late, and the 4th was canceled. The canceled flight was due to weather, but AA's response was to connect those of us stranded with a 3rd party vendor - Travelliance - with the promise of a SUBSTANTIAL discount for a hotel (SINCE THE NEXT FLIGHT I WAS GIVEN WAS 17 HOURS LATER!) - and there was, effectively, NO DISCOUNT. I have spent thousands and thousands of dollars with you over the years, but this was a bucker of water in the face. I'm sure I'll fly with you again, but any sort of good will I held for AA is gone."
Pros: "we landed. flight was on time"
Cons: "Female flight attendants were rude. I think that if they would have smiled, their faces would have cracked. Even a complete stranger said to me, while waiting for the restroom, "I think that they hate us". One young male attendant was friendly and I believe that he was training. I fear for his training experience with this group of women. One of the lavatories was out of order {....on an international flight! Are you kidding!?!}. I think that they searched for the most antiquated plane that could limp across the ocean for this flight. Nine hours of pure discomfort. My poor 71 year old mother! Zero leg room. Tiny little screen for movies on the ceiling of the middle row. trays were not clean. We paid extra for our seats and wondered how bad the seats were for those that didn't. My mother and I determined that this was ranked as one of the worst flight experiences we have ever had. We are grateful for an amazing experience for our return flight or we would have reconsidered ever flying AA again."
Pros: "The water was clean"
Cons: "Everything else! We were first sold a British airlines flight, and then we got switched to American Airlines. I don't know if that is actually an okay thing for them to do. When we got onto to plane we were stuck on the runway for over 2 1/2 hours, where the outside temperature was 95 degrees and the AC in the plane didn't work. The delay was all due to a mechanical difficulty with the engine, this did not give us peace of mind when flying over the atlantic. while up in the air my newly wedded wife and I were hoping maybe we could watch a movie to help keep our minds off the creaking of the wings, the pool of sweat from the delay, and the grumpy flight attendants. Seeing as it was a 9 hour international flight, you would have expected some sort of entertainment. Maybe a personal TV.... nope. Maybe a community TV... nope. At least they have to have a radio....... nope. All we got were our two thumbs to twiddle. After a much needed nap. We woke up hoping maybe for a hot breakfast, but to put the cherry on top of some terrible ice cream, we got a mediocre cold breakfast. All in all I will not fly American Airlines again. I would happily and quickly pay double for any other airlines but them. It's such a poor reprisentation of our country."
Cons: "Dry / borderline rude staff and hostess. Dated plane. Tiny seats. But that is pretty much the baseline of airlines in the US. When will carriers start to take note from International carriers..leaps and bounds ahead."
Pros: "We arrived on time."
Cons: "I booked with British Airways and later noticed the plane was operated for American Airlines. The seats were cramped and the online entertainment was terrible. On an overseas flight, I expect in 2017 that there will be on-screen entertainment on the back of the seat in front of me. Instead, the movie was projected on a screen in the middle seats on an overhead that was about 10 rows away. Plus, you didn't get to pick your movie. You were stuck with the selections provided by the airline. I would have brought along my DVD player or laptop had I know this was going to happen. American flight crews are not as friendly and accommodating as European flight crews, which is why I try not to select an American carrier. Seats are less comfortable on American carriers also."
Non stop flight with no issues. Wish they weren’t seasonal to Asheville
All was excellent
My family in Arizona didn’t have a printer to print our return flight tickets, so I took a screenshot of our tickets on my phone. Apparently, when you go through security they enlarge the QR code, which makes it blurry, so it can’t be scanned. We had to go back to the check in desk and pay $5 for each ticket to be printed. Lesson learned, print out all flight tickets before you leave.
Cons: "Website is still slow to update trip delays, not a problem today though!"
Pros: "Florida was amazing. The people were very friendly."
Cons: "Nothing"
Cons: "Pathetic rationale for delay"
Pros: "Space Seating Hospitality"
Cons: "Maybe complementary snacks"
Pros: "Love Allegiant!"
Pros: "Direct flight was very nice. Took off on time and arrived slightly early. Flight crew was friendly and efficient."
Cons: "Baggage check not staffed until 2 hrs before flight and then it's a 20-30 minute wait to check a bag. Seats were uncomfortable, but tolerable for 2 hrs."
Cons: "Amazing flioght and service."
Pros: "It was good quality for the price."
Pros: "Comfortable and inexpensive tickets"
Cons: "It was all good!"
Pros: "Cost of reservation"
Cons: "Expensive extras (added up to more than a flight on another airline would have been)- carry-ons, in-flight snacks and drinks, etc."
Cons: "They would not refund the charge for a carry on I made in error. I did not have a carry on. Would not give me info as to where I could take my complaint so I guess I took it here. The guy at the desk was HORRIBLE"
Cons: "Unfriendly Flight attendants"
Pros: "The gate agent was amazing and super helpful."
Cons: "Seats are tight and not very comfortable."
Pros: "Crew was great"
Cons: "Earlier delay notification"
Pros: "Stewardess moved me to a more comfortable seat without me asking."
Cons: "Long delays"
Pros: "Direct flight in less than 3 hours"
Pros: "The price!"
Cons: "Flights in both directions were late."
Pros: "Made it home safely."
Cons: "Waited on tarmac 2.5 hrs. Then plane delayed 10 hours. Then waited on tarmac 2 more hours. Horrible first experience flying with Allegiant."
Pros: "Timing was good"
Cons: "Not a glass of water was offered. Who wants alcohol in the morning?"
Cons: "7.5HR DELAY. LOST A DAY. ARRIVING AT 3AM VS 6:30PM TECH ISSUES NOT ALLOWING CHECKIN ONLINE POORLY TRAINED STAFF AND SUPERIORS AT CHECKIN ONE HR ON TARMAC AS PER HEADCOUNT ISSUE WHEREBY, TWICE ASKED ON PLANE WHO I WAS. EMBARASSING. RUINED MY VACA WITH MY HUSBAND SANS KIDS:-(((((("
Pros: "It was easy to book. And they helped me make changes to my flight schedule without charging me"
Cons: "Everything else is charged... from the in service beverage cart, to your boarding pass. Your baggage. Everything you have to pay for. So just be prepared for that."
Pros: "Quick flight and overall nice crew."
Cons: "None"
Cons: "Ground crew at ticket very slow and inefficient. Two groups missed their flight because of it."
Pros: "Wow so nice to have an economical fare to Baltimore! On time, courteous, uneventful flight. Couldn't ask for more."
Cons: "All good"
Pros: "Great flight!"
Cons: "Price, service"
Pros: "Last week I flew to Florida on this airline. I quickly wrote a stellar review because the flight crew was sincere, nice and kind. Apparently, that is against policy and on this flight there was no hint of that nice attitude. No frills, no courtesy, just transportation."
Cons: "Flight delayed 3 hours coming in and 5 hours going back. This is unacceptable. I will never fly Allegiant Airlines again."
Pros: "I liked that they had a direct flight from Los Angeles to Bellingham."
Cons: "The delays were horrendous and a google search reveals this to be so common it makes me wonder if it's not part of their business model. Like, so bad I ended up booking a return flight on Alaska and just ate the extra $300."
Pros: "Very efficient service... for a first experience we were pretty impressed because your review overall were not that great. Good job."
Cons: "The airline nickel and dimes for everything."
Cons: "Did not check in or take this flight. Trip up to NJ was so bad I could not fly back. Tried to contact company and was told they could not assist in anyway. So lost ticket cost. Live and Learn. Do not fly this line."
Pros: "Comfort and speed of the flight. Attentive staff!"
Cons: "Need one craft beer"
Cons: "2 hour delay, plus a filthy plane with bloody toilet seat, completely bathroom fail."
Cons: "Nothing"
Pros: "Flight cost."
Cons: "Xtra charge for everything."
Pros: "Good for Domestic travels"
Pros: "Easy airport. Easy for rental return, going through security, and walking to the terminal. Quick loading time. Nice, clean plane with plenty of on-board crew to accomodate."
Cons: "Damage to checked baggage from Mesa to SGF. A quality, thick, hard-sided suitcase developed a crack in the side. Abnormal pressure would have had to be applied to cause this type of damage. Cheaper or soft-sided luggage would have experienced damage to the contents. Unfortunately, I did not check the luggage before leaving the airport to file a complaint."
Pros: "flight took off on time"
Pros: "Not a thing"
Cons: "Didn't like the fact that they canceled the entire flight on the day of the flight so I had to pay for a last minute ticket which was much more expensive!"
Cons: "No leg room!"
Pros: "Cabin crew was very helpful and polite. One in particular expressed a great sense of humor throughout the flight and had a great rapport w/ passengers. Flight was on-time. Fare was $111 compared to around $375 to Orlando. I was able to fit this flight into my scheduled so saved the company $$."
Cons: "Can't blame Allegiant for a noisy child, but there was a child across the aisle from me who shrieked and talked loudly THE WHOLE FLIGHT. I was trying to sleep and was NOT pleased. I like a good fare, but selling a can of Coke on the flight for $2 seems a bit extreme. Glad there are cut-rate airlines out there as an option, but I won't be flying them any more than necessary."
Cons: "Seats are ridiculously close, hard and incredibly uncomfortable. Round trip both flights delayed. First and last time"
Cons: "Muy mal aerolínea"
Pros: "Quick easy flight"
Cons: "Plane was dirty and old. Was nauseated on both flights."
Pros: "The flight was smooth and quick once we were in the air..."
Cons: "We waited for another crew from another plane and had to leave almost an hour later than the scheduled flight."
Pros: "Didn't have any problems. Flight was on time departing and returning and non-stop."
Cons: "When I booked my flight, the website didn't give me an option of whether I had a carry-on or checked bag."
Pros: "flight attendants"
Cons: "flight was delayed 4 hrs"
Very friendly.
Late flight.
The flight was on par with any flight zI had ever taken. the airport was extremely hard to navigate, harder than Ohare, in Chicago !
Pros: "The crew was great but the seats were not comfortable."
Pros: "On time departure and arrival"
Cons: "Don’t charge for seat assignments or carry on luggage"
Pros: "Aircraft was clean"
Cons: "Staff talks too much, especially when they stammer."
Cons: "Upholding mask expectations! Several passengers deviated without accountability checks by crew."
Pros: "The crew was wonderful. The seating was awful!"
Cons: "Sit 2 to a seat to social distance"
Pros: "N/A"
Cons: "N/A"
Cons: "I was concerned for my health due to United Airlines placing profits over people by having a full plane during COVID."
Pros: "The pilot was excellent at considering and comunicating to passengers, when seatbelt needed or not for bathroom breaks, landing time, etc.. Crew was friendly and comunicated well. Boarding and getting off plane was smooth. Also, I had three seats to myself."
Pros: "For low fare it’s ok"
Cons: "It’s ok as we travelled as low fare"
Cons: "It was a horrible experience that I have. They dropped us off Tennessee airport instead of Atlanta because of the power off. They made us sat on the airplane for almost 2 hrs then tell us to get out in Tennessee airport. They offered no compensation or direct us how to get back to GA. Everyone was so upset, we basically got stranded in Tennessee. We ask customer service for help, they told us that there was nothing we can do!!!!!! They told us to call the head quarter. And of course after waiting on the line for half an hour, they told us the same thing that we should talk to customer service at the airport. REALLY!!!!!!! We just been through it. I was exhausted and had no way to get back home to GA. My parents had to drive 8 hrs from Atlanta to Tennessee to pick me up. IT was not fair that they do that to us. It was not our fault that we got stranded. They should have offered us cars rental or hotels to accommodate . I would never flight with them again!!!"
Pros: "Pretty much nothing. I'M SORRY AS IT WAS MY FIRST TIME AND I have to tell you that I m usually pretty low maintenance....but damn ....this was was brutal! Price was was great... but not worth the experience."
Cons: "Seat comfort, cattle care of crew, no movie, no real food....you name it."
Pros: "Crew was nice."
Cons: "Charging for a carry on bag and prior seat selection is ridiculous. Not flying Frontier again. That cost me an extra $70 just for my bag. I could have just booked with a different airline that offers everything included."
Pros: "Getting off the plane."
Cons: "Missed my flight because lack of people to check people in. So slow. Waited 25 minutes. Figured I missed my flight since the board said on time. It was 2:25. Asked if I could get on 7:30 flight. Took computer 10 minutes for her to see and book. As I left, she said the 2:30 was still boarding. I said, oh, do you think I could still make it? She said the plane was still loading and running a bit late, but impossible to get on because I was booked on the 7:30 flight. I will probably not fly Frontier again. 4 hours later and $50 dollars in the hole for food and drink sitting here dreading my middle seat and no room to move for 2 hours. Then, have to pay for a Lyft to get to my car because my cousin was my ride back to her house. I sure do miss the old Frontier."
Pros: "The staff that handled baggage was nice. Also, I liked that we made it safe."
Cons: "My flight was supposed to leave at 3:50...I got to the airport and went through security before I found out that my flight was delayed until 7:30. The flight kept getting pushed back. I waited 8 hours before the flight took off. There no outlets anywhere...leaving customers at a disadvantage because with our delay, our electronics were all almost dead or dead. There were no food options. We were supposed to get a voucher, and I have not received it. Lastly, after waiting over 8 HOuRS, we still had to pay for snack and drink. I was ripped off and will not be flying with Frontier again."
Pros: "Finally landing!"
Cons: "It felt like the rear end was going to come off the way it swayed after take off. The commode messed up causing a stench in the back of the plane, (where I was). The ride was very bumpy and the pilot intercom was hard to understand. We got delayed taking off and landing."
Pros: "There was a very sensitive situation that occurred with a passenger. She had been in the wrong seat, and was asked to show the ticket for the proper seat and didn't have a ticket. The steward asked very professionally and calmly for the passenger to cooperate for the situation to be resolved. She was not cooperative to be polite. The security came and the the pilot, and everyone handled the situation very well. The last time she was asked to cooperate, she finally walked off the plane, on her own. My understanding is that she missed her original flight and boarded this plane. Not certain of the details, but I feel that everyone involved handled this very well."
Cons: "I was never told to be at the airport 2 hours before my flight left. I was scheduled for a 3:45 flight and the plane left at 3:00 then I called to see if I could get on the next plane or something they told me no and I didn't have the option for a refund so needless to say I will NEVER recommend Frontier Airlines to anyone ever again!"
Cons: "At no time was I made aware during my booking that they were going to charge for a carry on. It ended up adding $75 to my flight. Paying extra for sodas and for your seats. Seats that made riding a city bus seem like first class. The plane seemed like they bought it at the used plane lot, it even made noises in Flight that sounded like they had to restart the engine. Flight attendants that were rude and unhelpful. I'd rather spend the extra $ for a more dependable/reliable airline that doesn't run their business a la carte."
Pros: "Nothing other than getting from Phoenix to Atlanta"
Cons: "The baggage check in process at Phoenix is a complete joke. What is the point of prepaying for baggage on line if you still have to stand in line for over half an hour while you watch other passengers drop their jaws when they find out how much checking a bag costs, have the agents explaining the process and the price, fumbling for credit cards, processing the payments, etc, then, when you finally get to your turn, you are out of there in 30 seconds. There should be at lease one agent at all times who is dedicated to serving the passengers who do not need to pay. They should be in and out, not standing in line, when there is no payment to process. Then there is the total joke of the refreshments sales process on board the flight. It's not even worth going into that since I will never board another Frontier flight."
Pros: "The pilot performed a really soft landing."
Cons: "Ignoring the fact that I had to pay $45 dollars for my carry on bag even tho it fit in the "tester box", I could barely fit on my seat and I'm not an overweight person. I'm just tall and my knees where touching the seat in front of mine. Without payin attention to that either, I spent my entire flight next to a kid that was constantly making noise, banging the tray, and hitting the sit with his heels for four and a half hours. Besides all that I was not offered water and I had to ask if I could have some."
Pros: "Not much to like other than the cost of the ticket, they kept us unmoving on the runway for almost an hour, before taking off, boarding was at 2:50 pm, flight was supposed to be 3:25 pm, we didn't actually take off till 4:15, scheduled arrival was at 9 pm, and we arrived 9:20, and weren't able to deplane till 9:35, and ended up standing around baggage claim for over thirty mins waiting for our luggage, frontier might have some good ticket prices, but next time I'm willing to pay more, if it means better service"
Pros: "Attendants were helpful and friendly."
Cons: "I did not like the surprise that I had to pay ANY fee, much less such a high fee, for a carry on and luggage. Therefore, what I thought was an incentive to fly Frontier because I felt as though I was getting a great deal, became Just another money-grabbing corporation who I felt was insincere upfront about the added charges. This made My flight even more than I would have paid total for a larger and more well-known carrier. Therefore, no more incentive To use Frontier.... Disappointed... In addition, the tray table was so small it was virtually useless. At least the service Was good....Cokes should not really be at a cost, since the fare was higher than a larger carrier. Hmmmm....."
Pros: "Price of flight and flight attendants."
Cons: "All the added charges."
Pros: "Price Crew was very polite"
Cons: "The boarding was very unorganized. When I got to my seat, a pre-boarder had already taken my spot and was very rude about it. Since I had to sit at another seat and take another person's spot, there was a lot of confusion going on. Upon arrival to the destination, they made us sit down again for 20 minutes because they "had to re-accommodate the plane" and they never even moved the aircraft. Never again, it's worth paying extra at other airlines."
Pros: "We landed safely"
Cons: "The flight crew was atrocious. They were rude when they spoke to us and when I asked for refreshments they turned around as if to get them for me and then the lady sitting next to my husband had to get their attention again to ask a second time if I could have water and Chex Mix so I could take my medicine. I have serious health conditions and I couldn't even get water without paying $3 a bottle. It is disgusting to me that we are charged for flight and then charged for Refreshments during that flight. Any other Airline who charges for a seat to take you to your destination includes at least drinks and nuts for free but not you."
Pros: "The Customer Service telephone agent and the check in/baggage drop agents were all very nice and helpful. The pilots did an excellent job of providing an uneventful, peaceful, safe, and gentle flight. Takeoff and landing were great on both the inbound and outbound flights. I was able to get to my destination and return home safely on both flights which was my major objective."
Cons: "At least 1-2 flight attendants on both flights, in general, were quite rude and seemed uncaring at times to the needs of some of the other passengers. From chewing and smacking gum, using their cellphones while standing in the aisles amongst the passengers during boarding, and appearing quite irritated/short when interacting with passengers, it seems to me customer service was not a big priority in their training course and/or job requirements. I sat in an "upgraded" ($16 extra), economy, aisle seat, not located immediately in front of or in between the window exits on my outbound flight and in a middle, non-upgraded, economy seat near the back of the plane on my inbound flight. Neither seat was able to recline and both were quite rigid and almost painful to sit in during the flight. I have flown many times throughout my 46 year life, but these had to be the most uncomfortable seats I have ever had on a flight. I understand about saving money and using a no-frills airline carrier, but I think some of the issues mentioned could have been improved without adding any increased cost."
Pros: "Cheap last minute flight"
Cons: "They charge you for everything! Carry on bag, checked bag, picking your seat even refreshments costs you money! The seats DO NOT recline at all! It was a very uncomfortable ride. Unless it is a true emergency, I won't fly Frontier again."
Cons: "Fronteir created new seats that do not recline, are quite thin and small tray tables that don't lock. The consequence is that the man next to me couldn't lean back enough, so slumped onto me most of the flight. A one year old behind me constantly pulled up and down the unmatchable tray table and kicked my thin chair -- so I felt every little tiny foot. The stewardess refused to give us water when our row asked and they forgot to call boarding zone 2 when boarding so it was a mess. I would say Frontier was a terrible airline. Their discounted prices are a farce as they charge for a seat and carry-on luggage, so I may as well have paid for a regular fare from a more comfortable airline."
Pros: "I like the fact that I was a really really smooth flight. The attendants was pretty cool, very professional. I was able to get a seat in the front row which was super awesome."
Cons: "What was really a bit upsetting for me was, when I went to check in at the front desk, the airline attendant was helpful and very professional. My boarding pass did not have the gate number printed on it, and I didn't even notice it until I got passed TSA. I felt like it was the attendant responsiblity to make sure everything on the boarding pass was correct, and my reason for saying so is I was too busy or focused on getting to security and thinking about the rest of my travel. it was just my luck that I remember to check my online itinerary that was sent to me via email to see the gate number. I know this may not be the airlines fault, but On my flight we left ahead of time and landed super on time, but still spend almost an HOUR!!! due to some maintenance issue at the gate in Atlanta. It was an horrible experience, I had a meeting I was suppose to be at at 8am. Everything was going so right with the flight I felt like I was going to make it. I just felt that the entire situation could have been handle a bit better :("
Cons: "Flight attendant Pamela was horrible, rude and disrespectful towards customers. She told customers to get her name right if they wanted to file a complaint!"
Pros: "Low fare was nice.. but the subsequent nickel-and-diming business practices left a bad taste in our mouths. No in-flight entertainment or proper meal options either. A gate change was poorly communicated, and passengers from 2-3 flights were congregating in the gate trying to decipher the poorly written message (illogical, broken English) on the display behind the agent's desk. That agent was nice enough, but she seemed very untrained and incapable of handling the situation. The boarding gate agent was even worse (see other review)."
Cons: "When asked, the boarding gate agent told us the boarding door was "closing in 1 minute" so that we would hurry up and board. We did, then while waiting in line on the jet bridge, we noticed on our boarding passes that there was another 18 minutes scheduled for boarding. This was infuriating because we wanted to stop by the grab-and-go cafe next to the gate, to pickup food for the cross-country flight (SFO>ATL), especially since Frontier does not offer proper meals onboard. We turned around and confronted the agent about this, and she admitted that she lied to us so that we would board. Lying to customers for any reason is totally unacceptable, and we won't forget this."
Cons: "Left the gate on time. Arrived at the gate in Atlanta early."
Cons: "The flight was delayed for nearly 4 hours. This caused considerable annoyance and a significant shuffling of the rest of my travel plans. The flight should have departed at 10:30. It was delayed until 2:18. Lunch vouchers were given to passengers, however these were not distributed until 1:15. By that time many passengers had already eaten lunch (including myself) and with the flight boarding in ~30 there wasn't really enough time to get something to eat anyway. If these had been issued 11:30 -12:00 it would have been much more useful."
Pros: "the crew made the best of a miserable corporate policy; the baggage arrived - 45 minutes after landing."
Cons: "2.0 hours late boarding; boarded 2x; lousy information; surly condescending station manager; insane baggage counter hours; no connection information in flight despite airline full responsibility for everyone on the plane being behind schedule.; connecting flight still at gate when 10 people tried to board and were not given access until a near riot occurred; no one seemed care at all. A woman with 5 week old child, a senior citizen with a cane, a woman recovering form surgery all RAN from gate to the other (about 1/2 miles) only to be told they were too late, the terminal door was closed. Only after pounding on the door, cajoling the customer service people 10 feet away and telling 50 others waiting in the service area did the door open!"
Pros: "The only thing I liked about the flight is that we reached our destination safely."
Cons: "I didn't like how the airline didn't stick to their schedule. I understand that flights get delayed often.gut for a flight to get delayed 3 times is ridiculous. Our flight was supposed to leave at 5:20pm MTD and land on Atlanta before 11pm EST. We were notified about the delay about less than an hour before the flight. It was pushed to 5:50. Then 6:25. The actual flight didn't leave until almost 7:30 pm and landed in Atlanta passed 1am. This caused me south inconvenience. First, I had to take a half day off from work when I could've worked and got paid a full day. Next, the airline wasted hours of my time I can't get back. Time I could've spent with my family that I'm only seeing for a short period of time. By the time we got to the airport, which was way later than expected, the concourse trains were not operating anymore. What should've been a quick ride from concourse D to T turned out to be a 20+ minute walk to get out of the airport. Lastly, I missed my ride after getting of the airport. I was supposed to ride the train (Marta), but due to the delay, I missed the last ride. Not only was I inconvenienced but it trickled down to my family and had to wake up on the wie hours of the morning to pick me up at 2am. Overall, it was a terrible experience."
Pros: "That they held the plane to make my connection"
Cons: "My connection was late, then my ticket was not working and the attendant had to manually check is in. She was EXTREMELY unprofessional even sating tons customer " I can only work as fast as I can DUDE, I'm the only one here" in which I verbally reprimanded her for her unprofessional attitude. Then we sat in the plane for an additionaL HOUR for a "mechanical issue".... which appeared to be them filling up the plane. I am so highly dissatisfied that not only will I never ever book frontier again, but I made sure to review the company in social media and all my friends/family/clients. I don't pretend to understand the airline industry, but I do know BAD BUSINESS when I see it. Absolutely TERRIBLE."
Pros: "Plane was clean. Seats were very comfortable l, but not much leg room"
Cons: "They charge for for everything on this flight. Checking in - it cost $35 to check your bag in - $40 of you want to board with it! I do all the work and I have to pay more? Then to pick a seat - any seat - it is another $5 - $25. I understand that for premium seating (ext, etc) but any seat? Finally - drinks and snacks - that costs money too. While the fare looks cheap - beware of all the add ons. At a minimum, you have an additional $70 to $100 to the price of the ticket This does not turn out to be a cheaper price....beware."
Pros: "The seats on the plane were very comfortable. That's about it"
Cons: "I was not aware you have to pay for bags on Frontier airlines, carry-on and checked. You have to pay for any beverages, non-alcoholic, and snacks should you want anything during the flight. They do not participate in the global traveler/TSA/Known Traveler program so if you are apart of this program, beware. I was lifting my carry-on into the overhead and although it was a smaller bag I had some difficulty (I'm 5'4" and 114lbs) and the flight attendant just stood and watched me as I struggled twice to get my luggage into the bin. I did after the second attempt, with no help from her. I used to fly Frontier years ago back and forth to the Pacific Northwest. This was a trip from Stl to Atl. Never again will I fly this airline."
Pros: "The stewards were polite on the plane."
Cons: "Flight was delayed 7 hours for maintenance. The passengers were packed like sardines into seats with so little legroom that even my 5'5 frame had my knees against the seat in front of me, the seats don't lean back and there's not even room to put your head down on the 2×3 tray which is only there for looks because it couldn't possibly be used to actually hold anything. Two screaming toddlers rounded out the worst flight I've ever been on. I would never recommend frontier airlines, you really do get what you pay for."
Pros: "Flight arrived early on first leg and on time second leg."
Cons: "I didn't like that I was charged 40 dollars each way for a CARRY ON! REALLY? 80 additional dollars? I might have considered another airline if I had known you were going to bend me over at the gate.Very misleading on the fares. Should be in big flashing letters. "HEY IF YOU HAVE MORE THAN ONE CARRY ON IT"S $40 BUCKS EACH WAY! The new SLIMLINE PRE-RECLINED SEATS were not comfortable. The fact that even a small snack or drink was charged for was also a disappointment. Why not just be honest about your fares and and raise them a little say maybe 5.00 dollars and allow 1 carry on with an additional laptop bag or purse? Very misleading in that respect. But I give them props (pun intended) for being on time. That was the best part. I'd give them and over all 3.9 just because of the misleading stuff. Otherwise they would have gotten a 5 out of 5."
Pros: "I like thevery timely boarding and my flight itself was good."
Cons: "Didn't like that I had to to put for coffee heck that I had to pay $40 for a carry-on. The tickets for that flight when I bought it was only a few dollars cheaper than delta. Of I wouldve known they charged for everything I would have went with another flight. Despite the extra fee it was ok"
Cons: "Nothing"
Pros: "The flight, the crew, the updates from the airline and Kayak was great. Frontier is a great company and very affordable."
Cons: "The airline increased the bag fees for the summer without an obvious communication. Very unfair and un professional from such a company. I paid $10 extra than 5 days before. The only problem with Frontier is that to check in bags there is only 1 maybe 2 people taking bags for full planes at least 100+ passengers. As it is cheaper and better to check in bags than carry on the airline should make this proccess more efficient. I spend at least 20-30 minutes to check my bag each wat ok my last trip. Very unefficient!"
Pros: "Read the fine print. This airline is cheap for a reason. There is a fee for carry on bags, and nothing is complementary. Seating is randomized unless you pay extra for a preferred seat. I opted for the cheapest option, no carry on and a random seat. This placed me at the back next to the rest room, but that's how it goes. Seats were very small, with the least leg room I've ever experienced. Thankfully, my flight was only 2 hrs long, and though we were delayed boarding 30minutes, we still arrived on time. Crew was very friendly and the plane was clean. I would recommend this airline for a short flight in which you have no luggage!"
Cons: "I'm 6'1, and I wish I would have paid extra for a "stretch" seat. No leg room in the regular seats."
Pros: "Nothing!!"
Cons: "My flight was delayed for 6 and a half hours. On top of that the airline charges $35 each way to have a carry on so I had to pay $70 on top of my already $200 something ticket. Then they charged $2 on the flight for a soda which is normally complimentary on all other airlines I have flown on. Then when I called customer service they said there was nothing they could do or credit any of the fees I incurred from paying for carry on baggage and said it was too bad the flight was delayed they didn't care at all."
Pros: "EVERYTHING"
Cons: "NOTHING"
Pros: "The Staff was friendly"
Cons: "the flight was only cheaper until you had to either check a bag or pay to carry on! Pay to drink a soda or anything! The seats are the most stripped down uncomfortable airline seats I have ever experienced. After all the add on costs, there is no value in the cramped, crowded, uncomfortable flight. Also, on every flight at least half of the passengers were not aware of the baggage policy until it was too late to check it for less money and had to pay extra to carry on. To top it off, we had to change gates at the last minute, resulting in having to go out of the Domestic terminal and sent us all back through the check in!!! We should have at least been able to fly through the pre check if not rerouted us through another way that did not require the total shoes off, open bags, metal detection all over again!!!"
Cons: "On time fight"
Cons: "The reason why people fly is because time is limited. If I wanted to take 2 days to go home from visiting family, I would have driven. I would have saved money too."
Pros: "The Airbus 320 was very new and seating was generous on leg room. Many of the other airlines fly planes that feel old and have cramped seating. This was different and a definite plus. Not having food and beverage service on a short 90 min flight is a big plus! Not at all a negative. You did not have the flight crew hustling down the aisle creating a general sense of congestion. They were very quick up and down the aisle to serve those who wanted to buy something. Thinking about the comparison the thing I hate the most about flying is cramped seating. The second thing I hate is having the darn service carts parked next to me. Spirit solved both of these bits. I just brought my own drink and all was good. I think I get nervous with that tiny plastic glass of ice and some liquid always worried it will spill. Having a bottle with a cap was actually relaxing. I usually ignore the in flight magazine. And many airlines are switching to personal device entertainment so why do I need them to provide it? All in all I ended up being impressed with Spirit even though after the baggage and seating charges I might have spent more than economy on another airline."
Cons: "Unfortunately the gate area is small and two flights were delayed so the off loading and boarding involved 600 people crammed into an already small space. But it is clear that they are good with their boarding process and the gate staff were friendly and tried to keep people informed. The small space is clearly part of the cost saving strategies and under normal circumstances should work fine."
Cons: "Paid a little extra for big front seat person behind me played down jamming knees in my back I called attendant who talked to guy and asked him to return to his ticketed seat he accused her of racism and assured her he would no longer lay there ruining my flight as soon as she left he played back I turned to him and told him to move he said there wasn't room for him he couldn't help it I told him to keep knee out of my back again he refused again I rang attendant she said it wasn't first class it was spirit I will pay more never use airline again"
Pros: "Damn cheap. Like 30$ for a flight to Atlanta from Chicago. I mean seriously! But of course pay for everything on the plane. To be expected and also can’t complain. Only reason for 4 stars is because I didn’t want to go to Atlanta. Had to because Of business. So, not a good representation really. Plane looked new. All guys as attendants which was a first. They were cool. And the baby next to me didn’t cry the entire trip which was a complete surprise. Just wish I didn’t get motion sicknesss so easily. Good flight though."
Cons: "I didn’t want to go home."
Pros: "The flight did get me from Chicago to Atlanta successfully, which was essentially the goal. The flight was not at all delayed, which was very appreciated. The staff was wonderfully nice, no complaints."
Cons: "The flight was very simple, I was unaware of their baggage policy before arriving to the airport. Other airlines make it clear how much a carry-on will be, I was unaware, and I felt a little tricked when I got to the airport and paid $55 for my bag. I don’t recall it being clear when I purchased my ticket either. I would have likely gone with another airlines if I knew it would be that expensive for a carry-on. No complimentary beverage service on the flight, which would have been nice. Keep expectations low, I don’t really need entertainment or a complimentary beverage service on the flight, is it nice and very appreciated, yes."
Pros: "Not much"
Cons: "My first time flying with Spirit and it started off bad to begin with. First learned that you can't carry on a bag without a $55 per leg fee adding 50% more to the trip. We decided to check one bag instead at a cost of $40 per leg but then Spirit considers over 40 Lbs overweight instead of 50 like other airlines so another $30 for overweight per leg for an extra $140 for the trip. Then soft drinks are $3 everything costs more. I will say the flight crew did a great job when there was a heart attack on our flight and they attended to him with great care. Then our flight back was cancelled due to the Hurricane but no other airline had to cancel that far out from the hurricane actually hitting. It seems Spirit couldn't get flights to Chicago with nothing to do with Atlanta. In fact we ended up driving all the way back to Atlanta only to see Delta and other airlines landing at the airport 11 hours later. Only Spirit wouldn't fly in more than a day before it effected the area. They did at least refund most of my money. I'll just never fly them again."
Pros: "Crew was nice."
Cons: "Seats were extremely uncomfortable. Both me and my partner are 6'0" and we were packed in like sardines. Also the air conditioning went out multiple times on the flight."
Pros: "Nothing worst Airlines ever"
Cons: "The charge for a carrier on and the flight delays. The Worst ever ,"
Cons: "1. Delayed flight 2. Train stopped running when I arrived at the airport in Atlanta. I had to walk an hour in the airport to get to the taxi stand. 3. Non reclining seats 4. No free snacks 5. I paid $57.00 to bring one peice of luggage with me."
Pros: "I liked the price. The crew on the flight back to Atlanta was great, very professional. They made sure everyone was buckled in, and was very welcoming."
Cons: "The area in the airport where we waited on the plane wasn't comfortable. It was also dirty. This survey needs a N/A choice. There was no entertainment to rank, and I didn't eat the airplane food. So, I have no idea how the food tasted."
Pros: "The price"
Cons: "The experience felt a bit chaotic and impersonal. It's a bit stressful to manage all the extra costs as well. I tend to enjoy flying but I mostly just wanted to get this experience over with. Spirit gets you from point A to point B, safely but there's nothing enjoyable about it. Also, on the flight back we waited on the runway almost 45 minutes for an open terminal. We were about 30 minutes early but that wouldn't explain the terminal opening up 15 mins after our expected arrival time. However, I don't know if this was Spirit's fault or the airport's."
Cons: "The flight was delayed."
Pros: "Flight delayed 3 hours due to mechanical issues"
Cons: "Every time I fly with Spirit, there are several delays and every once in a while I have a cancelled flight. It's an unreliable airline."
Pros: "The aire plane is really confort !!!!"
Cons: "They sell everything, even the water"
Pros: "The seat upgrade"
Cons: "Nothing"
Cons: "There was no free water or soda every other airline gives water or soda plus cracker sandwiches or something to accommodate you why you on your flight."
Pros: "Flight was on time and we had a good crew. Pilot was very informative."
Cons: "Did not likt the fact that I had to pay $55 each way for a carry-on bag."
Pros: "Fine & good every thing was good Good care and timings also good"
Pros: "Nothing"
Cons: "The wait time, no air conditioning, the staff"
Pros: "Nothing"
Cons: "The multiple lies about why my flight was delayed for 4 hours, every single spirit employees I spoke to was rude even though I was not, the plane had no air conditioning, not one effort to rectify the situation was made when I called customer service........ I could go on."
Cons: "I've flown with spirit three times now and every time I do , my flight is delayed 3-8 hours , I won't be flying with spirit again ."
Pros: "Flight attendants were nice enough."
Cons: "The flight was delayed over three hours with multiple excuses. Towards the end, very little updates were given. When we finally got on the plane, the air conditioning did not work."
Pros: "I was lucky and pleased with my first experience. glad I went with it and felt my own experience. leg room is a bit tight on the knees and I am 5'6'' but luckily no one was next to me so I sat sideways. the flight crew was fun and pleasant."
Cons: "there were several pieces of chewed gum where my feet were supposed to go. ick!"
Cons: "Consistently unreliable with no explanation."
Pros: "Crew on the plane were very nice but the front desk were not very friendly nor explain things well."
Cons: "Unfortunately- I have a horrible time with your website, was never able to access. (Spirit) Your customer service is horrible, the young lady even hung up on me went I ask to speak to a supervisors! I was nice went expressing my concern, and trying to understand what was happening. The 2nd time I called the young lady was very friendly and helpful but I never got my email and she verified the email address I believe it was a system error. I was so surprise with the cost of baggage has to high. This was my 1st experience with this airline and probably my last. I travel often and I have never had such a horrible experience! I never compliant but this time I must express my concerns."
Cons: "didn't appreciate sitting on the runway for over an hour while another flight used our gate."
Pros: "The flight was fine and the on flight services were standard. The plane was clean and new."
Cons: "My flight was delayed for an hour, pushing my arrival time from 11pm to midnight which is always an inconvenience. The terminal at O'hare that Spirit is situated in was in poor condition."
Pros: "I got to my destination safely"
Cons: "The fees that they charge on spirit are ridiculous and I will never fly spirit again. Once you add up all of the fees you could afford a more expensive flight. What a scam, also there was a delay."
Pros: "I liked that spirit took me from point A-B. That's about it."
Cons: "I did not like that they tried charging me twice for a checked bag for having a connecting flight! The only reason that they got a two star was because they included a checked and carry on once I called and complained for over an hour."
Cons: "We had got stuck in traffic on the way to O'hare yet still arrived MORE than 45 minutes before our flight, but the Spirit airlines crew did not even give us the opportunity to ATTEMPT to check in to get our boarding passes. We missed our flight and are now out all of the money we had spent to go enjoy our first wedding anniversary together. This is unacceptable... While I understand that traffic issues fall outside of the airline's responsibility - SHOWING EMPATHY toward our situation could have made things easier, but they didn't - just very cold, non-customer service friendly, garbage. Perhaps if the Spirit airlines team was better at checking people in at the terminal, instead of having a 'who cares' mentality and allowing a 35 person line to be AT A STAND STILL, perhaps we could have made the plane, and I currently could have been writing an amazing review in Florida right now, but I'm not. I am in Indiana, trying to fight with the airline, the travel insurance agency, and others trying to re-coop my losses. this was an overall terrible experience, and I feel like a fool even attempting to try doing this. By all means feel free to contact me to discuss my frustration in person Sean Warren"
Cons: "Missed the flight which could have been avoided but airport staff were extremely unhelpful. Spirit employees mislabeled our luggage under other people's names and sent one suitcase to Portland! Very disappointing experience."
Pros: "The main thing anymore is that it was a safe trip. I thank God for that."
Cons: "Aftet landing we had to set 30 minutes and wait to leave the plane. We were told that an employee went home with the key"
Cons: "Seats were not padded well, & very tight, feel sorry for anyone tall or heavier in weight. Seats also did not recline Low prices offset by hidden charges everywhere"
Pros: "Good crew."
Cons: "Crammed into small seats with no leg room to allow for more seats. Trouble with only one carry on. Have to lay extra for baggage and food and drinks."
Cons: "Very unsophisticated passengers"
Pros: "The plane was clean and the crew was friendly."
Cons: "The airline charges you for everything, including getting a seat. Isn't that the whole point of buying a ticket in the first place? If not, did I buy a ticket just to stand on the plane, but the FAA does not allow me to stand the whole time, so I thought I was buying a seat! No. When you check in for the flight, you have to pick a seat which is an additional charge. Then, do you want to actually take clothes on your trip that don't fit in your pocket? That's an additional charge, even for a carry on. And, the size and weight limits of your luggage are less than almost all other Airlines. Example, Spirit only allows your checked luggage to be a maximum of 40lbs. Most other airlines allow up to 50lbs. If over 40 lbs, there is an additional $25 on top of the excessive checked luggage fee of $31 (carry-ons are even more. So you get penalized for doing the work yourself!) There is a nice onboard Menu card, but everything is for sale. Don't expect to get even a free cup of water. I can see why Spirit advertises much lower fares than other Airlines, but when all said and done, your total fare with cost of a seat, luggage, drink on your 3 hour flight, may be more than a premium carrier. We paid an additional $280 after our ticket price for these "extras". A seat is an extra? Just be aware. Cheaper is not always cheaper!"
Pros: "I love how if I do this review you might give me a free flight because I'm poor and still need to travel a lot."
Pros: "The crew was friendly."
Cons: "The passengers as well as the flight crew sat in the airport for 4 hours without a reason, apology or restitution. We would get updates about departure only after I got an email update from spirit.com. This NEVER happens on Southwest Airlines."
Pros: "The cheap cost of the flight"
Cons: "I think Kayak should do a better job of providing information about the airlines they represent. While my flight was only 80 dollars, I ended up spending 100+ dollars extra to carry on my suit. This was my first time flying with Spirit, and if I knew that these extra charges would apply, I would have packed differently. As a student, I do not have any disposable income; I found it very misleading that the price to "fly" and the price to buy a ticket were very different. 80 dollar flight vs. additional 110 dollars to get from point A to point B."
Pros: "NOTHING!"
Cons: "They charged me for my seat, to have a carry-on, to check-in a bag, none of this was disclosed when I was purchasing thru Kayak. What food? There is none, unless you pay for it! Not even water or soda. What entertainment? That they pitch their credit card to you for 15 minutes? Terrible! Will NEVER fly Spirit again. I'm embarrassed that I got suckered by them and Kayak. I've always thought Kayak was trusted source for travel bookings, won't trust them as easily now that they have Spirit as one of their flight options."
Pros: "Cost, efficient and courteous staff. We did not use any food and there was no inflight entertainment"
Cons: "Confusing system of up charges. Boarding on the plane was slow because of all the overhead storage. Possibly more time between loading zones would lessen all the cramped waiting on the plane. Would liked to have had temperature at destination announced. Thank you."
Pros: "The Chicago Spirit team was far and away BETTER than the Atlanta crew. They were positive, efficient, and understanding. Very much unlike the Atlanta team."
Pros: "I never flew with Spirit this trip, flightw cancelled"
Cons: "Spirit cancelled the first leg of my trip so I had to rebook with a different airline to try and make the connection. Spirit would not even try to get me back out to my final destination until 3 days later. No compensation offered."
Cons: "Your employees are RUDE. Your policies are the worst in airline industry. I will NEVER fly on your airline again. You deserve your reputation and rank as worst in Customer Satisfaction"
Pros: "The cheapness of the original ticket."
Cons: "The refund and cancellation policy. I needed to change the times of the flight, but changing the flight was much more expensive than the original ticket. So I decided to not even go and book a different flight with a different airline."
Pros: "Great experience overall!!!"
Cons: "Slight delay, but over Holiday, so expected"
Cons: "The flight was late due to the weather in Chicago but spirits were good"
COVID-19 information
Safety measures for airlines flying from Illinois to Georgia
Airlines flying from Illinois to Georgia have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Heightened sanitation
Daily cleaning, installation of cabin HEPA filters on flights from Illinois to Georgia
Mandatory masks
Masks required on board, masks provided on flights from Illinois to Georgia
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Middle seats unavailable to book on flights from Illinois to Georgia
Pre-flight testing
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