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Airports
Origin
Chennai
$1144
only
$1144
Hyderabad
$1249
only
$1249
Destination
Jacksonville
$1144
only
$1144
Mon, Mar 19
MAA
JAX
29h 30m
Wed, Mar 28
JAX
MAA
29h 18m
$1144
Trip: 10 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 6468 reviews
Overall
8.3
Boarding
8.3
Comfort
8.1
Crew
8.5
Entertainment
8.2
Food
7.9
DOH
DEL
Excellent 10.0

Dedicated to customer service

KHI
DOH
Excellent 10.0

All of it was great!

DOH
KWI
Excellent 10.0

The friendly hosting of the crew and the clean and tidy of everything the food was delicious hot and cean

The alcoholic drinks on the craft had to be banned for sack of God

SIN
DOH
Excellent 9.6

La mejor atención, buena comida, comodidad, confiabilidad, pilotaje, tranquilidad

Podrían tener más películas con subtítulos en español, jugos mas conocidos y la música mejor organizada para búsqueda

DOH
NBO
Okay 4.3

Old plane treating the Africans like poor people of no value .. All other Qatar flights have newer aircrafts

Sun, Feb 25
MAA
JAX
32h 23m
Sun, Mar 4
JAX
MAA
31h 10m
$1238
Trip: 8 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 14274 reviews
Overall
8.0
Boarding
8.1
Comfort
7.7
Crew
8.4
Entertainment
7.5
Food
7.3
MSP
BWI
Mediocre 2.0

I missed my flight and was not able to rebook any of it, losing 600 dollars...

ATL
DEN
Good 6.8

The entertainment unit allowed me to watch the Denver Broncos game live which helped lessen the delayed departure and uncomfortable seating.

Uncomfortable seating....too crowded!! We had a delayed departure by 30-40 minutes because of a computer download issue. Too many folks carrying carry-ons delayed boarding. I wish folks were not encouraged to go that route but to check baggage. This time of year gets even tougher with folks carrying Christmas presents and over sized personal items. Ugh. Not fun to travel this time of year.

YYZ
ATL
Excellent 8.0

The boarding was very organised and the crew very friendly. The snacks that they offer is great too

JFK
ATL
Excellent 8.3

We had the best flight attendant ever! Her name was Sharon on Eandeavor / Delta Cnx, and she made the experience the best flight I've experienced. Thanks Sharon for being awesome!

window seat in back didn't have window

AMS
DTW
Mediocre 2.0

The most horrible experience. Pathetic to say the least. No water in the flight lavotries. Such a pathetic service from so called top airline.

Fri, Jun 1
HYD
JAX
41h 31m
Sat, Jun 23
JAX
HYD
30h 27m
$1249
Trip: 23 days
Overall 0.0 Poor
Based on 0 reviews
Mon, Mar 26
MAA
JAX
25h 50m
Mon, Apr 2
JAX
MAA
25h 52m
$1271
Trip: 8 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 14033 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
LHR
BOM
Mediocre 2.0

Nothing to like

11 hours wait time!!!! No lounge entrance No food!

YYC
LHR
Mediocre 2.0

Air hostesses were good

Poor food, and very little of it is given. poorly run airline. Too many unnecessary rules that don't apply to any other airlines that they claim to be in the name of security. Will not fly again.

IAH
LHR
Okay 5.3

My bags didn’t make it into this flight. Pathetic operations. Have to wait 24 hours for bag to come. Very inconvenient.

BKK
LHR
Good 7.3

Basically ontime although a bit delayed getting started. Crew was attentive . Food Ok. Seating could be a bit better.

Somewhat tight seating. More reclining of seat would help. The gate was the furthest away possible requiring a very long walk.

LAS
LHR
Excellent 10.0

British AIT flight attendants are the nicest

The metal entertainment boxes where your feet go- io am 183cm and the boxes don’t allow me to stretch my legs

Thu, Mar 22
MAA
JAX
32h 22m
Sat, Mar 31
JAX
MAA
43h 50m
$1274
Trip: 10 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1544 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.5
Entertainment
7.2
Food
7.5
SFO
AMS
Okay 5.0

Crew was very helpful.food

Food was not upto the mark.

FCO
AMS
Excellent 10.0

Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam

SFO
AMS
Excellent 10.0

From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew.

The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!

JNB
AMS
Excellent 9.6

Comfort economy well worth the extra.

JFK
AMS
Good 7.6

Two hours delay in the start.

Mon, Mar 12
MAA
JAX
30h 16m
Tue, Mar 20
JAX
MAA
24h 50m
$1362
Trip: 9 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 17356 reviews
Overall
8.2
Boarding
8.2
Comfort
7.9
Crew
8.5
Entertainment
7.8
Food
7.7
MUC
BOS
Excellent 8.0

Food, service

Reassigned seat due to equipment change resulted in seating in row 51 vs. reserved row 20

PRG
MUC
Good 6.0

Our original flight, one day earlier, was canceled 10 minutes before boarding.

KRK
MUC
Excellent 8.0

efficient service. timely departures/ arrivals

FRA
IAH
Mediocre 2.0

Never made it and they knew several people were still in customs

MUC
IAD
Good 7.0

between lunch and supper snack one isle had only one water serving and my isle had none. So for 6 hours we had no water serving. This is why I gave crew rating OK only. Also the supper pizza snack was horrible. By comparison, United gives full drink cans so they last longer. I suggest Lufthansa also should serve full drink cans in long flights.

Tue, Mar 20
MAA
JAX
29h 30m
Wed, Mar 28
JAX
MAA
29h 18m
$1144
Trip: 9 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 6468 reviews
Overall
8.3
Boarding
8.3
Comfort
8.1
Crew
8.5
Entertainment
8.2
Food
7.9
DOH
KWI
Excellent 10.0

The friendly hosting of the crew and the clean and tidy of everything the food was delicious hot and cean

The alcoholic drinks on the craft had to be banned for sack of God

DOH
MNL
Excellent 9.3

Flight was without any hitches, could have done better with boarding after the previous mishap of a 5 hour delayed flight and being forced to stay in Doha for a night which put everyone's schedules off by a day. Still, I would book another flight with Qatar airways for their efforts and overall good service.

It would have been nice if Qatar Airlines also provided Priority Boarding for everyone on the flight that got delayed as there was a long line just to get to the boarding area.

KHI
DOH
Excellent 10.0

All of it was great!

DOH
NBO
Okay 4.3

Old plane treating the Africans like poor people of no value .. All other Qatar flights have newer aircrafts

DOH
BAI
Excellent 10.0

Very Good Company

Sun, Mar 4
MAA
JAX
43h 57m
Wed, Mar 14
JAX
MAA
28h 15m
$1238
Trip: 10 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 14274 reviews
Overall
8.0
Boarding
8.1
Comfort
7.7
Crew
8.4
Entertainment
7.5
Food
7.3
JFK
MIA
Okay 5.3

Some of the flight attendants were rude and not very welcoming at all.

MSP
BWI
Mediocre 2.0

I missed my flight and was not able to rebook any of it, losing 600 dollars...

FLL
DTW
Excellent 10.0

New plane with knight entertainment screens at all seats!

Delayed, bit crew was friendly and efficient!

YYZ
ATL
Excellent 8.0

The boarding was very organised and the crew very friendly. The snacks that they offer is great too

DTW
BNA
Mediocre 2.0

Sat on the plane on the tarmac for over an hour in the cold...

Tue, Mar 27
MAA
JAX
27h 45m
Wed, Apr 4
JAX
MAA
25h 49m
$1271
Trip: 9 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 14033 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
PHL
LHR
Okay 5.0

I feel like the overall product is so devalued at BA these days. It just doesn't feel classy anymore. As opposed to Lufthansa, which is an example of a European carrier that cares about passenger comfort and experience. Also the typical circling of LHR to get a slot is annoying and makes me want to avoid BA.

LAX
LHR
Mediocre 2.0

The woman at the check in desk worked patiently with us until she found us an alternate route. We werare given food and hotel vouchers to get us through the night.

Our British Airways flight was downgraded to a smaller airplane and we were not informed of this until we were in an hour in to waiting in a very long line to check in at the airport. We were unable to check in online the night before but not told why, and then we were unable to check in at the electronic kiosk at the airport but also not told way. When we got into the very confused and long line at the check-in desk 2.5 hours before our scheduled departure, we waited for almost an hour before anybody told us what was going on. They then told us that the flight has been downgraded to a smaller airplane, and that the agents were individually looking into rerouting passengers as they came up to the desk. Yeah sure does that the flight would not leave until everything was resolved and that people who had purchased their flights earlier would have priority. We then waited another 1.5 hours before it was our turn to speak to an agent at the desk. She told us that we would definitely not be getting on the flight because we had not checked in in time, which we had been unable to do. She then worked on rerouting us and offered us what sounded like an excellent flight option direct to Amsterdam on KLM the following day, however when we went to KLM to check in for the flight they said it was overbooked and we could go standby but we would not be guaranteed seats. We went back to her again and she eventually booked us on a Delta flight through Salt Lake City leaving the following day. We are currently in Salt Lake awaiting our flight to Amsterdam. This gets us to Amsterdam 12 hours after planned, Shortening our vacation with friends and causing us to miss events that have been planned. We are very upset that there was no information provided to us earlier and that British Airways did not, as is customary, first seek volunteers to take later flights, before bumping people off due to a lack of seats on their available plane. Instead they gave priority to people that had paid more money to check in with priority. We booked our flights 3 1/2 months ahead of time and feel that we were grossly AND unnecessarily put out by the actions and lack of communication throughout the process with British Airways.

IAH
LHR
Okay 5.3

My bags didn’t make it into this flight. Pathetic operations. Have to wait 24 hours for bag to come. Very inconvenient.

LAS
LHR
Excellent 10.0

British AIT flight attendants are the nicest

The metal entertainment boxes where your feet go- io am 183cm and the boxes don’t allow me to stretch my legs

LGW
ALC
Okay 4.0

Crew didn't reach middle of plane with Food & Beverage. Lots of fussy/serving of premium passengers but economy not really looked after. Was bashed into 3 times by same member of crew walking up aisle and not once apologised.

Sun, Mar 18
MAA
JAX
53h 30m
Wed, Mar 28
JAX
MAA
22h 54m
$1163
Trip: 11 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 6468 reviews
Overall
8.3
Boarding
8.3
Comfort
8.1
Crew
8.5
Entertainment
8.2
Food
7.9
LAX
DOH
Excellent 8.0

Everything was fine except the flight delays

Flight delays

PHL
DOH
Excellent 8.3

Cabin was very nice with modern equipment and food and refreshments were provided frequently. Entertainment options were great too. Cabin crew were very pleasant.

Connecting flight from Philadelphia to Doha was delayed by 5 hours due to some technical errors. By the time we arrived in Doha, there were no more planes heading to Manila. We did get booked a free night's stay in a hotel in Doha along with transport to the airport

DOH
BAI
Excellent 10.0

Very Good Company

IAD
DOH
Good 6.0

The seats were cramped

PHL
DOH
Good 7.6

Flight was delayed for 4 hrs

Thu, Mar 15
MAA
JAX
27h 55m
Fri, Mar 23
JAX
MAA
66h 35m
$1340
Trip: 9 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1544 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.5
Entertainment
7.2
Food
7.5
JNB
AMS
Excellent 8.0

Good multi media access and content

JNB
AMS
Excellent 9.6

Comfort economy well worth the extra.

JFK
AMS
Good 7.6

Two hours delay in the start.

KRK
AMS
Mediocre 3.0

Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again.

ABZ
AMS
Excellent 10.0

Thankful for coffee being served without charge. Not all airlines do that.

Wed, Mar 7
MAA
JAX
33h 22m
Wed, Mar 14
JAX
MAA
31h 45m
$1238
Trip: 7 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 14274 reviews
Overall
8.0
Boarding
8.1
Comfort
7.7
Crew
8.4
Entertainment
7.5
Food
7.3
AMS
DTW
Mediocre 2.0

The most horrible experience. Pathetic to say the least. No water in the flight lavotries. Such a pathetic service from so called top airline.

JFK
ATL
Excellent 8.3

We had the best flight attendant ever! Her name was Sharon on Eandeavor / Delta Cnx, and she made the experience the best flight I've experienced. Thanks Sharon for being awesome!

window seat in back didn't have window

MSP
BWI
Mediocre 2.0

I missed my flight and was not able to rebook any of it, losing 600 dollars...

JFK
PHX
Good 6.6

The crew was late so we were delayed two hours. I find that extremely infuriating when you are a passenger and have to show up two hours before your flight. I also would lose my job if I was two hours late for a client.

YYZ
ATL
Excellent 8.0

The boarding was very organised and the crew very friendly. The snacks that they offer is great too

Wed, Mar 28
MAA
JAX
27h 45m
Thu, Apr 5
JAX
MAA
25h 49m
$1271
Trip: 9 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 14033 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
LHR
BKK
Mediocre 2.0

Late BA flight made sure I had to wait 7 hours to catch and EVA air flight. I want my money back. I paid 1000 to flight British Airways not to be crammed on a flight as a show away. Super uncomfortable seat on EVA and a terrible experience. I fell on the plane.

PHL
LHR
Okay 5.0

I feel like the overall product is so devalued at BA these days. It just doesn't feel classy anymore. As opposed to Lufthansa, which is an example of a European carrier that cares about passenger comfort and experience. Also the typical circling of LHR to get a slot is annoying and makes me want to avoid BA.

LAX
LHR
Mediocre 2.0

The woman at the check in desk worked patiently with us until she found us an alternate route. We werare given food and hotel vouchers to get us through the night.

Our British Airways flight was downgraded to a smaller airplane and we were not informed of this until we were in an hour in to waiting in a very long line to check in at the airport. We were unable to check in online the night before but not told why, and then we were unable to check in at the electronic kiosk at the airport but also not told way. When we got into the very confused and long line at the check-in desk 2.5 hours before our scheduled departure, we waited for almost an hour before anybody told us what was going on. They then told us that the flight has been downgraded to a smaller airplane, and that the agents were individually looking into rerouting passengers as they came up to the desk. Yeah sure does that the flight would not leave until everything was resolved and that people who had purchased their flights earlier would have priority. We then waited another 1.5 hours before it was our turn to speak to an agent at the desk. She told us that we would definitely not be getting on the flight because we had not checked in in time, which we had been unable to do. She then worked on rerouting us and offered us what sounded like an excellent flight option direct to Amsterdam on KLM the following day, however when we went to KLM to check in for the flight they said it was overbooked and we could go standby but we would not be guaranteed seats. We went back to her again and she eventually booked us on a Delta flight through Salt Lake City leaving the following day. We are currently in Salt Lake awaiting our flight to Amsterdam. This gets us to Amsterdam 12 hours after planned, Shortening our vacation with friends and causing us to miss events that have been planned. We are very upset that there was no information provided to us earlier and that British Airways did not, as is customary, first seek volunteers to take later flights, before bumping people off due to a lack of seats on their available plane. Instead they gave priority to people that had paid more money to check in with priority. We booked our flights 3 1/2 months ahead of time and feel that we were grossly AND unnecessarily put out by the actions and lack of communication throughout the process with British Airways.

LHR
SAN
Mediocre 2.0

Showed up 3 hours before departure and still missed our flight. The agents were extremely slow and rude. If you have a giant line of people who have missed their flight your system obviously isn’t working. Avoid Heathrow’s British Airways by all means if possible.

LHR
MXP
Excellent 10.0

British Airways makes you pay for water!!! I accept paying for food and drinks but water should be free Also their machines to pay on board don’t accept USA credit cards so I couldn’t pay but a kind flight attendant allowed me to buy with card and she hand wrote info

Sun, Mar 18
MAA
JAX
30h 16m
Mon, Mar 26
JAX
MAA
24h 25m
$1403
Trip: 9 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 17356 reviews
Overall
8.2
Boarding
8.2
Comfort
7.9
Crew
8.5
Entertainment
7.8
Food
7.7
BOS
MUC
Okay 5.3

Staff wasn’t particularly friendly, seats were the most uncomfortable ever

SEA
FRA
Good 7.3

Everything was generally good and normal

Except the plane was roasting and had no vents

TLS
FRA
Okay 5.6

Missed flight due to customs they gave vouture then took it back because i booked threw kayak it made it more difficult to change i even obtaijned insurance

JFK
FRA
Excellent 10.0

Had a very comfortable journey. Nice and friendly crew. Amenities at Frankfurt were excellent.

PRG
MUC
Good 6.0

Our original flight, one day earlier, was canceled 10 minutes before boarding.

Sun, Feb 25
MAA
JAX
30h 26m
Tue, Mar 6
JAX
MAA
33h 50m
$1170
Trip: 10 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 6468 reviews
Overall
8.3
Boarding
8.3
Comfort
8.1
Crew
8.5
Entertainment
8.2
Food
7.9
DOH
BAI
Excellent 10.0

Very Good Company

DOH
DEL
Excellent 10.0

Dedicated to customer service

PHL
DOH
Excellent 8.3

Cabin was very nice with modern equipment and food and refreshments were provided frequently. Entertainment options were great too. Cabin crew were very pleasant.

Connecting flight from Philadelphia to Doha was delayed by 5 hours due to some technical errors. By the time we arrived in Doha, there were no more planes heading to Manila. We did get booked a free night's stay in a hotel in Doha along with transport to the airport

WDH
DOH
Good 6.0

It has good sized toilets

Snacks and candy served we're of low quality. No prayer facilities inside the plane. They didn't allow me to pray though I got some empty spot to do so. They brought the issue of safety. While fasten seat belt sign was on I found people standing, walking, using toilet etc but air Crew did never brought up the issue of safety.

SIN
DOH
Excellent 9.6

La mejor atención, buena comida, comodidad, confiabilidad, pilotaje, tranquilidad

Podrían tener más películas con subtítulos en español, jugos mas conocidos y la música mejor organizada para búsqueda

Sun, Mar 11
MAA
JAX
26h 20m
Tue, Mar 20
JAX
MAA
45h 05m
$1238
Trip: 9 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 14274 reviews
Overall
8.0
Boarding
8.1
Comfort
7.7
Crew
8.4
Entertainment
7.5
Food
7.3
ATL
DEN
Good 6.8

The entertainment unit allowed me to watch the Denver Broncos game live which helped lessen the delayed departure and uncomfortable seating.

Uncomfortable seating....too crowded!! We had a delayed departure by 30-40 minutes because of a computer download issue. Too many folks carrying carry-ons delayed boarding. I wish folks were not encouraged to go that route but to check baggage. This time of year gets even tougher with folks carrying Christmas presents and over sized personal items. Ugh. Not fun to travel this time of year.

PDX
JFK
Excellent 10.0

really great service, arrived early, as good as it gets.

SEA
SNA
Excellent 8.6

The wifi wasn't strong enough to download the app to watch movies on the plane.

JFK
ATL
Excellent 8.3

We had the best flight attendant ever! Her name was Sharon on Eandeavor / Delta Cnx, and she made the experience the best flight I've experienced. Thanks Sharon for being awesome!

window seat in back didn't have window

YYZ
ATL
Excellent 8.0

The boarding was very organised and the crew very friendly. The snacks that they offer is great too

Wed, Mar 14
MAA
JAX
32h 22m
Fri, Mar 23
JAX
MAA
24h 15m
$1389
Trip: 10 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1544 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.5
Entertainment
7.2
Food
7.5
AMS
IAH
Excellent 8.6

Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen.

FCO
AMS
Excellent 10.0

Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam

ATL
CLE
Okay 4.6

old plane, tight and uncomfortable

AMS
PRG
Excellent 10.0

Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight.

Nothing!

SFO
AMS
Okay 5.0

Crew was very helpful.food

Food was not upto the mark.

Mon, Feb 26
MAA
JAX
30h 30m
Wed, Mar 7
JAX
MAA
33h 50m
$1170
Trip: 10 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 6468 reviews
Overall
8.3
Boarding
8.3
Comfort
8.1
Crew
8.5
Entertainment
8.2
Food
7.9
PHL
DOH
Good 7.6

Flight was delayed for 4 hrs

WDH
DOH
Good 6.0

It has good sized toilets

Snacks and candy served we're of low quality. No prayer facilities inside the plane. They didn't allow me to pray though I got some empty spot to do so. They brought the issue of safety. While fasten seat belt sign was on I found people standing, walking, using toilet etc but air Crew did never brought up the issue of safety.

DOH
BAI
Excellent 10.0

Very Good Company

LAX
DOH
Excellent 8.0

Everything was fine except the flight delays

Flight delays

KHI
DOH
Excellent 10.0

All of it was great!

Wed, Mar 14
MAA
JAX
40h 19m
Thu, Mar 22
JAX
MAA
31h 15m
$1238
Trip: 9 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 14274 reviews
Overall
8.0
Boarding
8.1
Comfort
7.7
Crew
8.4
Entertainment
7.5
Food
7.3
SEA
SNA
Excellent 8.6

The wifi wasn't strong enough to download the app to watch movies on the plane.

FLL
DTW
Excellent 10.0

New plane with knight entertainment screens at all seats!

Delayed, bit crew was friendly and efficient!

JFK
ATL
Excellent 8.3

We had the best flight attendant ever! Her name was Sharon on Eandeavor / Delta Cnx, and she made the experience the best flight I've experienced. Thanks Sharon for being awesome!

window seat in back didn't have window

PDX
JFK
Excellent 10.0

really great service, arrived early, as good as it gets.

YYZ
ATL
Excellent 8.0

The boarding was very organised and the crew very friendly. The snacks that they offer is great too

Wed, Mar 7
MAA
JAX
44h 04m
Fri, Mar 16
JAX
MAA
26h 16m
$1391
Trip: 9 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 14033 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
YYC
LHR
Mediocre 2.0

Air hostesses were good

Poor food, and very little of it is given. poorly run airline. Too many unnecessary rules that don't apply to any other airlines that they claim to be in the name of security. Will not fly again.

BKK
LHR
Good 7.3

Basically ontime although a bit delayed getting started. Crew was attentive . Food Ok. Seating could be a bit better.

Somewhat tight seating. More reclining of seat would help. The gate was the furthest away possible requiring a very long walk.

LGW
ALC
Okay 4.0

Crew didn't reach middle of plane with Food & Beverage. Lots of fussy/serving of premium passengers but economy not really looked after. Was bashed into 3 times by same member of crew walking up aisle and not once apologised.

LAX
LHR
Mediocre 2.0

The woman at the check in desk worked patiently with us until she found us an alternate route. We werare given food and hotel vouchers to get us through the night.

Our British Airways flight was downgraded to a smaller airplane and we were not informed of this until we were in an hour in to waiting in a very long line to check in at the airport. We were unable to check in online the night before but not told why, and then we were unable to check in at the electronic kiosk at the airport but also not told way. When we got into the very confused and long line at the check-in desk 2.5 hours before our scheduled departure, we waited for almost an hour before anybody told us what was going on. They then told us that the flight has been downgraded to a smaller airplane, and that the agents were individually looking into rerouting passengers as they came up to the desk. Yeah sure does that the flight would not leave until everything was resolved and that people who had purchased their flights earlier would have priority. We then waited another 1.5 hours before it was our turn to speak to an agent at the desk. She told us that we would definitely not be getting on the flight because we had not checked in in time, which we had been unable to do. She then worked on rerouting us and offered us what sounded like an excellent flight option direct to Amsterdam on KLM the following day, however when we went to KLM to check in for the flight they said it was overbooked and we could go standby but we would not be guaranteed seats. We went back to her again and she eventually booked us on a Delta flight through Salt Lake City leaving the following day. We are currently in Salt Lake awaiting our flight to Amsterdam. This gets us to Amsterdam 12 hours after planned, Shortening our vacation with friends and causing us to miss events that have been planned. We are very upset that there was no information provided to us earlier and that British Airways did not, as is customary, first seek volunteers to take later flights, before bumping people off due to a lack of seats on their available plane. Instead they gave priority to people that had paid more money to check in with priority. We booked our flights 3 1/2 months ahead of time and feel that we were grossly AND unnecessarily put out by the actions and lack of communication throughout the process with British Airways.

PHL
LHR
Okay 5.0

I feel like the overall product is so devalued at BA these days. It just doesn't feel classy anymore. As opposed to Lufthansa, which is an example of a European carrier that cares about passenger comfort and experience. Also the typical circling of LHR to get a slot is annoying and makes me want to avoid BA.

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