Find Cheap Flights from Indianapolis to Washington (IND - WAS)

The crew was good.

Washington airport grounded our flight for no apparent reason while we were on the runway in Indy about to take off, then didn't tell us when we could expect the delay to end.

Flight cancel, next day 5 gate changes and 5 delays, got home 23 hours late. Some suggest that once you r having a bad experience the airline does not work that hard to make it better, priority given to keeping the other passengers happy.

The crew is kind

UA flights always get delayed and this time I failed to catch my connecting flight to London. I was rescheduled to the flight in the morning of the second day. And when we were heading for London half way, the pilot said some sensors stopped working and we had to come back to Dulles. To be honest, I will never take UA flights anymore, it is just TERRIBLE!

Clean atmosphere and friendly service.

I was bumped by the beverage cart and flight staff several times while seated at my isle seat.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

I didn't like how we were 20 minutes early yet after 1.5 hours of sitting on the Tarmac that I missed my connection by a few minutes. I wish the crew hadn't falsely informed the passengers onboard that the other planes would be delayed with the communication issue @ Reagan (DC).

Plane delayed, had to switch to new plane which was after two hours

Flight was on time, everything went smoothly.

Flight was too short for a meal but possibly a choice of 2 sandwiches along with the beverage they served would be a nice option? No In-flight entertainment that I was aware of.

My seat, I paid extra and had seat with more leg room

Flight was late, no info why, when landed in DCA NO GATE AVAILABLE - and that is past 10 PM.

Nothing

Flight cancelled. Thanks, Obama.

My flight was cancelled. I was notified only a few hours before that my weekend plans were ruined.

Rough landing, baggage got lost both times ive flown with united and still had to pay after being late over 2 days.

The whole trip was easy and non dreadful

None

Loading was quick and easy with smiles and greetings from hostesses

No drink service on either flight, dumped on jetway and had to take bus to a gate and then navigate to our new gate. This made short layover time even shorter. I flew United down there and had drink service for that led of flight with them.

The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.

Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

crew was great

staff from de-icing company failed to show, despite >24h of notice of snow; missed our connection baggage handlers destroyed suitcase