The economy seats are more comfortable than average transatlantic flights on other airlines, albeit far from perfect. The meal was nicer too. The crew both onboard and on land was nice and attentive.
The entertainment system is slow and the selection of films to watch could be better.
Flight crew was great! Food was better than most airlines I’ve flown. Seats were comfortable.
Having to pay for a glass of wine with dinner... every other airline I fly gives free alcoholic beverages
Only water was free on inter EU FLIGHT and AL made it,inconvenient
Was part of my international flight
Was part of my international flight
Their food is grotesque.
On time flight
I ordered vegetarian from their transfer office at the Copenhagen airport. Days before the return flight yet to chicago they had no record of my vegetarian meal The same transfer desk told me there were no morning flights to amsterdam the next day so they booked me 930pm next day, I found hour later a flight on Dad leaving 6am next morning, had to buy own toclet
This has nothing directly with SAS, but since I experienced it during my flight there, they are responsible of it. I was waiting for the flight at the OSLO airport waiting for the flight to LONDON. I had ample time to work on my computer. In the big room by the gate there was only one spot where I found three electrical sockets hanging from a pillar or post. To my dismay none worked. My plug would fall off from each. To document, I took the pictures of the useless sockets... I complained to the lady at the boarding desk (she left before the SAS staff moved in), she did not even care... This experience frustrated me and turned an otherwise pleasant trip into a bitter one. Please install some working sockets in your waiting room! Flight SK 809 Confirmation: LN9M6O Departure: Oslo & other airports (OSL) Arrival: Heathrow (LHR) Time: Sat Dec 2 2017 3:05 pm CET - Sat Dec 2 2017 4:25 pm GMT Peace, Edip Yuksel +1 520 481 1919
Tried to call sas , no phone answered after 730 in Copenhagen, forced to buy my own ticket to leave early am as their incompetent sas transfer desk couldn’t find me a flight in am yet I was able on kayak.com. They refused to pay for it.
The crew is great. Did everything within their abilities to be comfortable
The cabin was too warm for the duration of the flight. The movie content wasn't that great. Also, the headphone jack on my seat was temperamental and I lost sound quite a bit. I wish they had more vegetables in their dish
From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew.
The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!
Comfort economy well worth the extra.
Two hours delay in the start.
old plane, tight and uncomfortable
Crew was very helpful.food
Food was not upto the mark.
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