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Pros: comfortable plane

Cons: small pastry with coffee

Pros: Swedish lady good, Spanish lady not as much.

Cons: Spanish lady.

Pros: Yes

Pros: Crew was amazing, flight was on time, and entertainment was available.

Cons:

Pros: Friendly staff

Cons: Didn’t get to pick seats

Pros: Extremely late-no specific reason-AC lounge closed at 9 so we were asked to leave-boarding area was so packed no where to sit so sat on “rails”. After 3 hrs delay u expect something like some peanuts to compensate-but no-they are as bad as any other NA airline if not worse-awful service, all they wanted cared after giving some soda or water is to Collect the garbage-plane was not cleaned properly. Dirty paper and cups in pockets. Wish i did not have to fly AC

Cons: Everything

Pros: Really appreciated AC getting us on an earlier flight as our scheduled flight was delayed over 2 hours due to weather.

Pros: Clearing USA imagination in Canada was a breeze not the 2-3 hour wait you get at MCO

Cons: Knowing we had to get a visa for Canada

Pros: Crew brilliant but seat very tight

Cons: Boarding procedure slow and hectic

Cons: Even though it is a short flight, it would be nice to receive at least drinks offered

Pros: We left with hour delay but still made it on time for the next connection. Lufthansa had already announced they would have taken care of all inconveniences.

Cons: Nothing

Cons: The plane was cramped

Pros: Boarding was quick and flight was calm

Cons: The coffe and breakfast.

Pros: The crew tried to be helpful but were equally frustrated with the ground crew.

Cons: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed

Pros: Decent price for economy comfort seat, 4A.

Cons: The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate..

Pros: Nothing

Cons: Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again

Pros: Everything, very nice crew . Just gave you the feeling you were in good hands . Would highly recommend Iceland air.

Cons: Nothing,

Pros: Everything was on time, crew was professional, flight was really pleasant

Cons: Boarding was really uncomfortable - line starts at one floor and then you have to slowly climb the stairs one step at a time while holding your carry on bag. Line move slowly because of required security questioning at the gate. It’s an absolutely normal procedure and staff was really nice, but stairs - that’s what make your experience unpleasant.

Cons: Food options

Pros: Was on time.

Cons: Unreasonable TSA procedures in Iceland. Waste of time and precluded any time to get food or use the bathroom.

Cons: Nada, I slept through this leg and the staff let me be.

Cons: Flight was 90 minutes late.

Cons: Losing my bags after a canceled flight was not so nice when my thinks cost more than 1000 euro

Pros: Entertainment

Cons: I requested a vegan vegetarian meal and did not get it. I had to do with the regular meal which had a lot of dairy products to which I am allergic to. The space between rows of seats. It was really crammed in Economy and we are a petite thin family!

Cons: Thé qualité officielle the images

Pros: Polite and friendly service

Cons: Not necessary to buy a business class ticket, as all the new planes have standard economy seats in the front as well.

Pros: The rest area

Cons: The airport was cold and it should be warmer

Pros: The crew

Cons: The time. The flight was late for 1 hour. I miss everything and also I get very late to our Airbnb and I was with my family and child

Pros: Crew was quick to help.

Cons: long flight -- 2nd cup of coffee

Pros: Wonderful hospitality, excellent service!! Clean, well thought meal service.

Cons: Hoping that this will continue!!

Cons: Nothing. Perfect flight.

Pros: Crew nailed it. Came by not just for food and drinks but also frequently enough to collect trash/plates/empty cups.

Cons: The flight was delayed over an hour. Caused me to miss my connection in Newark and delayed getting to Charlotte.

Cons: Paid over 300$ and got no screen at all, no movies, no bending headrest. This airline is bad quality and overpriced

Pros: Lots of leg room

Pros: Everything was great but my tv monitor was broken

Cons: Super uncomfortable seats (the most ever) No personal tv/entertainment.

Pros: legroom in business is good, food was ok. only one round of drinks was offered.

Cons: no lounge access in dublin for TAP Business Passengers. Handling of the delay was not well managed.

Pros: Horrible service

Cons: Nasty people

Pros: New aircraft had free Wi-Fi and lots of movies. Clean.

Cons: First bag fees of $120 per bag one-way were punitive. Anti-customer policy. Cannot recommend flying with them.

Pros: On time, friendly crew

Cons: Seats are tight,

Pros: Clean aircraft.

Cons: Bathrooms not updated and comparable to some other airlines. Crew can be a bit more interactive and friendly.

Cons: Everything was perfect I’m so glad to have another airlines besides American I will highly recommend your airlines to all flying abroad

Pros: Courteous crew, nice leg room, entertainment system worked, periodical food/drink.

Cons: I requested a special meal request online but it didn’t go through, and the crew had to find me an alternate meal.

Pros: The crew was very attentive, helpful and wonderful. I’d like to mention food too: excellent, fresh and wholesome!

Cons: Not much help at the airport my luggage was lost

Pros: Finnair is the best!

Cons: - Leave in time - Working onboard entertainment system

Pros: Overall very good flight!

Cons: Nothing much!

Pros: It was fine the next leg of the trip was cancelled

Cons: they keep using a very old 767: no personal entertainment screen, no USB outlet and absolutely freezing temperature. Most of the people put on their heavy coats.

Pros: The crew was very good & a great selection of movies.

Cons: More selection of snack would be great.

Cons: chaotic boarding process

Pros: Nothing I do not like.

Cons: Maybe more movies for entertainment?

Pros: See above.

Cons: See above.

Pros: Everything was great

Cons: nothing

Pros: Check in was swift

Cons: Friendlier approach from the crew

Pros: Seat was very comfortable. Crew was great.

Pros: Professional crew

Cons: Depart on time

Pros: Good amount of leg space

Cons: Entertainment

Pros: Extremely late-no specific reason-AC lounge closed at 9 so we were asked to leave-boarding area was so packed no where to sit so sat on “rails”. After 3 hrs delay u expect something like some peanuts to compensate-but no-they are as bad as any other NA airline if not worse-awful service, all they wanted cared after giving some soda or water is to Collect the garbage-plane was not cleaned properly. Dirty paper and cups in pockets. Wish i did not have to fly AC

Cons: Everything

Pros: Meal/drink service excellent, friendly crew.

Cons: Boarding process confusing as groups 3-6 all lined up together. No air at seats.

Pros: The boarding was smooth and quick, flight arrived early. Service onboard was very good

Pros: Really appreciated AC getting us on an earlier flight as our scheduled flight was delayed over 2 hours due to weather.

Cons: When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry.

Cons: Delay due to strike

Pros: A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it.

Cons: I flew economy and all was good and appropriate to the level.

Pros: Confort and kindness

Cons: It was too cold

Cons: Everything

Cons: Movies

Pros: It was my birthday and the flight attendant gave me a rose, gummibears and champagne and congratulate me and I was very happy to receive that gesture

Pros: The crew is very nice.

Cons: Communicate with the other airports for delays....we got home 9 hours later and missed events which were planned because of a failed paperwork delay in Milano.

Pros: Great crew and entertainment. Terrible experience at CDG airport but that’s the airports fault.

Cons: Seats were too close together.

Cons: I not get to go my flight, I couldn't get reimbursement

Cons: 2 hours delays from LAX to CDG then additional two hours delay from CDG to CAI, this is disappointing

Pros: Yes

Pros: The crew was fine. The seats in the A330 are the worst only to be made worse by NO legroom. Very uncomfortable airplane. The flight crew also closes the rear bathroom off during most of the flight, I am assuming so they can use....

Pros: See previous note about lost bag.

Cons: See previous note about lost bag.

Cons: no peanuts?