|Flights Arrive in||New York|
|Flights Depart from||Ireland|
|Airlines||Lufthansa, Finnair, WOW air, Air Canada, United Airlines, Delta, Icelandair, British Airways, Aer Lingus, KLM|
Cons: Lufthansa lost my luggage. Still waiting in my hotel.
Pros: It was nice trip and comfortable
Pros: Crew was helpful, food was good
Cons: Seats could have been better
Pros: Not much
Cons: Online check in wouldn't let us add luggage. No entertainment. No choice of food. uncomfortable seats.
Pros: Nice plane, about the best in-seat entertainment options I've ever encountered.
Pros: Simple morning flight. Not at all full. Left on time, arrived early. Plane was new. Crew was happy. What more does one need? They were beta testing a new WiFi service. Free, but not yet ready for prime time.
Cons: Had to wait for substitute crew, and they had a bad attitude. Crew could be heard complaining as they sat in rear.
Pros: Leg room, friendly crew, good choices for entertainment, nice blankets!
Cons: The flight was delayed for an hour, but the transfer in Helsinki was easy, I made it to the connect flight just in time for boarding
Pros: I wish I found somebody to take me around
Cons: No complains
Pros: Environmentally mindful with some packaging
Cons: There were no menu options for vegetarians on either meal. Several screens were not working, despite multiple reboot attempts.
Cons: Seats e not comfortable. u have to buy everything. even a water staff is not caring
Cons: No luggage included.
Pros: My kids loved the hot sandwiches, they said, hey this is the best airline food we've ever had!
Cons: Seats the seats were very hard. I had an extra cushion with me to sit on since that was my experience with Wow in the past, but even with the cushion the seat felt very hard.
Pros: The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.
Cons: There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.
Cons: I did not like that I was unaware they changed my flight number from 404 to 406 but because of storm warning it made sense. I did not like how they board you on the plane in Iceland. They make you take a bus and then climb up stairs into plane out of ticket order. Standing on those stairs in rain and wind is not fun. also the food selection for morning is awful.
Pros: there was high wind warnings and we had so much turbulence even a few seconds before the landing but the flight crew landed us safely regardless. hats off to them!
Cons: Delayed. 3 hours on tarmac, no AC, then disembarked. Had to rebook another flight. Arrived to Vienna 9 hours late. The whole family lost one day of holidays. Will ask for compensation
Cons: Foods really mediocre at best. They serve food in heated plastic packaging!
Cons: Improve seat comfort
Pros: Fairly new plane... new and much improved entertainment system...
Cons: I was in coach. I am 6’2” and my legs were pressed against the seat in front of me for the full 4 hours. Uncomfortable.
Pros: crew good, seats good
Cons: The delay was over 2- 1/2 hours on the run way to honolulu..
Pros: The flight attendants were great.
Cons: Cabin was very very stuffy and hot. Very uncomfortable. Paying for WiFi? When other airlines offer it for free????
Cons: Flight was canceled due to United's mismanagement of crews.
Cons: Nothing extra but great crew. The seats on the new plane barely recline so that’s a bit annoying but overall a good experience for an airline that doesn’t have the best reputation
Pros: So much food and snakes.
Cons: Boarding needs to be improved. The back rows should board before the front rows to avoid long lines outside of the plane.
Pros: Crew was nice, despite multiple hoardings and time delays.
Cons: Plane was originally set to leave at 11:30 am, but was delayed until 3:00 pm for equipment. We boarded the plane at 3:00, the door was closed, and 30 minutes of waiting at the gate, where told to deplane, and the flight would leave at 5:06. There was another flight to San Diego, also delayed for hou
Cons: More comfortable seats!!!
Pros: Great flight
Pros: Crew was great.
Pros: Some of the staff was nice
Cons: The plane was very hot, did not serve food even a snack on a 6 hour+ flight. There was absolutely no one at the ticket counter to help. Will not fly again!
Cons: Let know all the hidden costs before buying tickets
Pros: Crew was really friendly, we had the seats behind first class so we had a ton of legroom. I would definitely fly Iceland air.
Cons: We had a 5 hour flight and they didnt serve snacks of food. The flight didnt include bags. 2 bags cost $160
Pros: The attendants are all nice and efficient!
Pros: The entertainment, and that they provide a pillow and blanket.
Cons: Offered complimentary food of some sort.
Cons: It was a delta flight
Cons: My seat was dirty. Gun like material on the seat. I had to put a blanket on my seat. Cold in the back rows. Later, it was adjusted. If you asked for a second travel size bag of Pretzel, I had to wait until they completed the distribution for all travellers. Give me some. Real. Have we gotten that
Pros: Crew fantastic. Seats very cramped so hard when travelling alone with people crammed next to you. I am very short and still found seat cramped. Blankets skimpy. Heathrow to San Fran. Johannesburg to Heathrow was more comfortable.
Cons: Most things I give a high rate on BA but travelling economy these days is very cramped especially as I did two long international legs with short four hour break between.
Pros: Crew did their best to deal with the multiple delays.
Cons: Having a plane that was properly prepared to fly. Not stealing my Limoncello Cream and tape measure.
Pros: Crew was very nice
Pros: On time
Cons: Video did not work properly.
Pros: Overall an excellent flight. Boarding was quick and easy, cabin service attentive, and everything was efficient.
Cons: 3 hour delay without good communication
Pros: Everything was good except the flight from Dublin to Prague..., I was really thirsty.., and they charged me even for water..!
Cons: Free drink/ water on the second flight !
Pros: All good, excellent crew.
Cons: After awhile Seats were a little uncomfortable.
Pros: Very personable staff. Food acceptable for airline fare. Ticket price was outstanding.
Cons: Paid for extra legroom, but very narrow seats not comfortable. Very difficult to sleep. Old plane--could not hear movies and unclear screen. Music sounded OK and choice was good.
Pros: Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome.
Cons: Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me.
Pros: The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled.
Cons: This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu.
Pros: Overall KLM experience is good
Cons: Food quality was mediocre for a business class flight.
Pros: Good food, friendly service
Cons: More trash pickup; only one round of beverage service
Pros: Kindness of the staff, quick check in, wonderful healthy food, my seat and overall experience.
Cons: Limited controls on the entertainment.
Cons: Arrival to destination with 7 hours delay.
Pros: everything was good
Cons: Needed a bit more food :)
Cons: 2 н in plane, then tecnicans search and fix problems
Cons: I purchased a ticket that included one checked bag but their system said I purchased a ticked which didn’t include any checked luggage and I had to pay $60 to check my bag. Very frustrating!
Pros: Crew was friendly and we were pleasantly surprised to be fed something on the short flight!
Cons: Although it was a 4 hour layover, it took almost 3 hours before we saw where our gate was for the flight.
Cons: Good food, on time and semi comfortable seats
Pros: The leg space was great for economy class. There was room for bags in the overhead. The movie selection was great.
Cons: Boarding via bus.... first bus had kids, business class, and people who needed help. Second bus had everyone else. Both waited on the tarmac for the plane to be ready and both busses opened the doors at the same time. The families were swamped while trying to load the plane with kids in tow.
Pros: Efficient boarding, friendly crew, nice range of entertainment options.
Cons: An economy seat is an economy seat ....
Cons: Leg room
Pros: All comfortable & smooth.
Cons: All good.
Pros: Nice newish planes. Competent but basic service in the air. Nice air crew.
Cons: Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.
Pros: The on board crew was friendly
Cons: Flights were late. I also did not like that they charge for everything. Maybe that is how most airlines are now, but I found it irritating.
Cons: Poor customer service
Cons: Seats e not comfortable. u have to buy everything. even a water staff is not caring
Cons: Business class pods were uncomfortable compared to British Airways. Felt like I was sleeping on a very lumpy mattress.
Cons: Air Canada not even offering a snack on a 3 hour flight now. Ridiculous.
Cons: improve the accompaniment of the drink
Pros: Crew was friendly
Cons: Not being 3.5 hours late
Cons: Bags didn't get loaded, plane delayed. Poor customer service.
Cons: No complaints. Good vegan food.
Pros: We struggled to get the system to add our bags. Never got it to work and had to pay at check-in. It was even worse coming back! When bad weather caused delays and we missed our connecting flight from Frankfurt to Istanbul they put us on Turkish Airlines which was fabulous!!
Cons: Lufhtansa is slipping. They are acting like a budget airline when the expectation is for a full service airline. The online check-in would not let us add bags even though we tried for 3 hours. Not impressed with this.
Pros: Never made it on this fliggt due to previous flight was delayed. Im stuck in London as of now. Never booking with kayak again
Pros: The time between flights was good and the trip was very nice.
Cons: Both trips were nice
Pros: All great except my seat.
Cons: Window seat was completely obstructed by wing!! Seat uncomfortable but sat on pillow provided which helped a lot.
Pros: The staff was friendly and helpful
Cons: Outlets to charge my electronic devices for the long flight
Cons: Everything was excellent.
Pros: Delta in flight entertainment is great.
Cons: Always delayed.
Pros: Excellent cabin crew!
Cons: Boarding on time and announcing changes to the bowrding schedule instead of leaving customers guessing.
Cons: Was refused to use the 1st clas restrooms but 10 minutes layer the flight attendant allowed an older gentleman and a lady to use them. I was in 10A with my service dog
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