Seat comfort in business class Professional and friendly crew
Food not tasty Limited entertainment even in business class (such small and old screen style) Newspapers available to be much more diversified When is the WiFi going to be available?
Crew was nice and responsive
The overall experience is regular at best
The crew was good and very good pilot's
No leg room between seats
Not checking my carry on weight at check in then letting me walk all the way to security to then check my bag and tell me to go back to check in then the counter is closed and they tell me it's too late and that I need to get ride of my things so that my bag is under weight and barely making the flight
Good service at gate and on board
I feel like the overall product is so devalued at BA these days. It just doesn't feel classy anymore. As opposed to Lufthansa, which is an example of a European carrier that cares about passenger comfort and experience. Also the typical circling of LHR to get a slot is annoying and makes me want to avoid BA.
Basically ontime although a bit delayed getting started. Crew was attentive . Food Ok. Seating could be a bit better.
Somewhat tight seating. More reclining of seat would help. The gate was the furthest away possible requiring a very long walk.
Behavior of board personnel
The delay in London
Nothing to like
11 hours wait time!!!! No lounge entrance No food!
Crew didn't reach middle of plane with Food & Beverage. Lots of fussy/serving of premium passengers but economy not really looked after. Was bashed into 3 times by same member of crew walking up aisle and not once apologised.
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