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Israel to New York John F Kennedy Intl Flight Information

Flights Arrive in New York John F Kennedy Intl
Flights Depart from Israel
Flight Price $415
Airlines Air Serbia, WOW air, Norwegian, Aeroflot, KLM, Alitalia, Air Europa

Book cheap flights from Israel to New York John F Kennedy Intl (round-trip)

Airports
Origin
Tel Aviv
$415
only
$415
Destination
New York
$415
only
$415
Fri, Sep 28
TLV
Tel Aviv Yafo Ben Gurion Intl
JFK
New York John F Kennedy Intl
16h 15m
Mon, Oct 8
JFK
New York John F Kennedy Intl
TLV
Tel Aviv Yafo Ben Gurion Intl
13h 50m
Trip: 11 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 527 reviews
Boarding
7.6
Comfort
7.4
Crew
8.1
Entertainment
6.5
Food
7.1
JFK
BEG
Excellent 8.3

Seating was excellent good leg room for a tall person like myself. Service on flight wad great. Boarding and checkin were a bit of a mess but were quickly resolved

BEG
SOF
Good 6.0

Half way through the journey they wanted to charge me 40 Euros to check in my carry on because it was too big. They said they shouldn't have allowed it on the first flight.

Half way through the journey they wanted to charge me 40 Euros to check in my carry on because it was too big. They said they shouldn't have allowed it on the first flight. Also security check was at the gate so no water was allowed or available to buy after it, so you were forced to buy on the plane if you wanted water

CPH
BEG
Excellent 8.3

Onetime and efficent

BEG
MXP
Mediocre 2.6

They were very unpolite. They completely ignored multiple requests. I was ignored and not even asked get a drink (I just needed some water). They said they offer the food and drinks to others because they paid. Money wasn’t an issues. Besides I wasn’t even offered a drink neither asked for money. I found it really rude.

VIE
BEG
Mediocre 2.0

Nothing

The check in process was a mess was forced to wait in multiple long lines with the worst, unprofessional, disregarding, condescending staff to check in and then another line to pay for luggage. They also force you to pay an additional "seat fee" even if you don't request a specific seat. Horrible customer service, zero regard for customers. Waited in shuttle for 45 minutes before being taken to plane. My air conditioner fan for my seat was completely broken but had to pay for that seat as well. Avoid at all costs. Worst airplane very old and run down. Also the staff for Vienna airport is who you have to go to to pay fees for luggage and THEY ARE THE WORST TO DEAL WITH. Would avoid this airline at all costs.

Wed, Aug 29
TLV
Tel Aviv Yafo Ben Gurion Intl
JFK
New York John F Kennedy Intl
21h 30m
Sun, Sep 9
JFK
New York John F Kennedy Intl
TLV
Tel Aviv Yafo Ben Gurion Intl
33h 10m
Trip: 12 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,492 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
KEF
BWI
Mediocre 3.3

The flight was smooth and on time. The crew was competent.

For the second time my luggage was missing on arrival at Baltimore too. Didn't receive it until seven days after arrival.

LGW
KEF
Mediocre 3.3

Crew was wonderful.

My check in luggage got left behind .Didn't receive it for five days. A set of cuff-links I had in my luggage as a graduation present for my nephew was missing when my luggage finally arrived.

YYZ
KEF
Excellent 8.0

Price was very inexpensive, crew was polite and efficient and our flights were on time. The food was fine, but a little overpriced.

No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

CDG
KEF
Mediocre 2.0

Nothing

Seats e not comfortable. u have to buy everything. even a water staff is not caring

KEF
BCN
Mediocre 2.0

(3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

(4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

Mon, Dec 10
TLV
Tel Aviv Yafo Ben Gurion Intl
JFK
New York John F Kennedy Intl
32h 45m
Tue, Dec 11
JFK
New York John F Kennedy Intl
TLV
Tel Aviv Yafo Ben Gurion Intl
29h 55m
Trip: 2 days
Overall 0.0 Poor
Based on 0 reviews
Thu, Jan 17
TLV
Tel Aviv Yafo Ben Gurion Intl
JFK
New York John F Kennedy Intl
33h 20m
Fri, Jan 25
JFK
New York John F Kennedy Intl
TLV
Tel Aviv Yafo Ben Gurion Intl
31h 05m
Trip: 9 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 3,051 reviews
Boarding
7.0
Comfort
7.0
Crew
7.5
Entertainment
6.9
Food
6.1
ARN
FLL
Okay 5.6

The cost is about 50% of other airlines due to no lay down seats. The Boeing 787 Dream Liner, is a very new and nice aircraft from Stockholm to Ft. Lauderdale. The flight from Stockholm to FLL was pleasant, and the food and drink OK, with good quality box meals, drinks, and three main coarse choices in the beginning and 2 hours before landing in Premium Economy. When coming back to NA and taking off in the morning it is OK with about 30 degree lay back seats.

Once we landed in Stockholm we had only 1 hour and ten minutes once we landed to get off the plane, clear customs, check in for a new boarding pass (we were told the flight was closed), through customs again, and then a long line where we were thoroughly security interviewed. Once done with the interview process, we were then sequestered with ~ 300 others in an overcrowded area without adequate bathrooms or seating. We had contacted the airline and got conflicting data each of the 4 times on the timing being adequate from both the booking company and Norwegian Air, but did get on, albeit over one hour late in departure time.

CPH
MCO
Excellent 8.0

No trolleys. Difficult if you have to carry a lot of luggage from an international flight to a car rental

CDG
JFK
Okay 4.6

The staff was nice and friendly.

I did not receive any communication regarding the flight delay. I made it to the airport 2.5 hours before the flight to be safe and was told upon check-in that the flight was delayed for 3 hours, which then became 4 hours. I did not receive any communication from the airline. There were no explanations as to why our flight was delayed. Also, we were given 12 euro food voucher for each passenger. There was only one cafe in the area after security check and they did not accept the food voucher for actual food. They would only redeem our food vouchers for water, juice, sodas, desserts and, for some reason, only tuna sandwiches. A lot of passengers were visibly upset because the cafe only had one person on staff, the line was over an hour to order and then we were told it was not redeemable for sandwiches, salads, beer or wine. Also, the boarding process was chaotic and they did a poor job communicating which sections they were boarding and people started to form multiple lines. The in flight entertainment was pretty bad. Movies were very limited compare to other airlines. Overall, the whole experience was disastrous. I don't think I will be flying Norwegian again. I would rather pay a bit more for better service.

JFK
CDG
Good 6.6

Service onboard was excellent and prompt. When we ordered items they arrived very quickly.

Checkin needed to be better planned and managed. Line was much too long. Get more staff earlier to prevent the lines from getting too long.

JFK
CDG
Excellent 10.0

Nice friendly service Spacious chair

Tue, Sep 25
TLV
Tel Aviv Yafo Ben Gurion Intl
JFK
New York John F Kennedy Intl
34h 55m
Mon, Oct 15
JFK
New York John F Kennedy Intl
TLV
Tel Aviv Yafo Ben Gurion Intl
25h 15m
Trip: 21 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 7,114 reviews
Overall
8.0
Boarding
8.0
Comfort
7.9
Crew
8.3
Entertainment
7.5
Food
7.5
DEL
SVO
Excellent 8.6

Best crew, good entertainment system with lots of films, good food (including special food).

Low leg space. Unable to select seats with bigger space even for an additional price.

SVO
LAX
Excellent 8.3

Nice, friendly crew. Experienced pilot.

Average entertainment.

IAD
SVO
Okay 5.3

Delay for 3 hours 30 minutes is ridiculous !! Specially to sit on the unmoving plane all these time.

SVO
LAX
Mediocre 3.3

Crew kept the bathrooms tidy

USB port (for charging) was not working. The connector inside was destroyed. Light was not working. Crew member refused to serve the coffee saying that the plane was going thru turbulence which was not quite true. There was no vegetarian option as far as meals were concerned. He did not even offer fruits as substitute. One of the crew member did not seem friendly at all. rather grumpy at times. Most of them do not speak decent English so it is hard to communicate with them anyways.

SVO
JFK
Mediocre 2.0

Nothing

Worst service, disgusting food, no organization, pettiness with measuring the size of a carry on (including the wheels) at JFK and charging $100 for international standard sized bags (less than 21.5 inches), racist behavior from the flight attendants against anyone who is not Russian, little to no communication with passengers, flight attendants started arguing with people for no reason

Mon, Feb 11
TLV
Tel Aviv Yafo Ben Gurion Intl
JFK
New York John F Kennedy Intl
15h 20m
Mon, Feb 25
JFK
New York John F Kennedy Intl
TLV
Tel Aviv Yafo Ben Gurion Intl
25h 35m
Trip: 15 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 2,143 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.5
Entertainment
7.1
Food
7.4
IAD
AMS
Excellent 10.0

I enjoyed the attention to detail and comfort. Helped to make the flight easier to handle.

MSP
AMS
Mediocre 2.0

We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. They rebooked him for 1200 the next day. DFW to MN, St Paul to Schipole, Amsterdam to final destination, Glasgow. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. If he didn't have family living in Dallas, he would've incurred a hotel fee too.

He was bumped to the next day due to his flight being cancelled. Then re-booked the next day, with an additional layover. Then due to a 32 minute layover that left 3 minutes sooner...

AMS
ATH
Excellent 10.0

Nice flight, nice crew, and a nice experience.

AMS
SEA
Okay 5.0

The crew were hardworking, responsive, conscientious and friendly

Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late.

SFO
AMS
Mediocre 3.3

Nothing really

Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers.

Thu, Aug 30
TLV
Tel Aviv Yafo Ben Gurion Intl
JFK
New York John F Kennedy Intl
18h 44m
Mon, Sep 10
JFK
New York John F Kennedy Intl
TLV
Tel Aviv Yafo Ben Gurion Intl
24h 34m
Trip: 12 days
6.8GoodShow reviews
Overall 6.8 Good
Based on 1,117 reviews
Overall
7.1
Boarding
7.2
Comfort
6.9
Crew
7.5
Entertainment
5.9
Food
6.3
TLV
FCO
Excellent 8.3

Crew was pleasant

Little hot on the plane

FCO
MIA
Excellent 9.3

Nice entertainment, good food and staff

Arms rest pretty smalls

FCO
SCL
Excellent 8.0

Good flight

Too short time between the flights, almost lose the connecting flight.

CTA
FCO
Good 7.3

Crew was pleasant there were many seats vacant

Flight boarding starte 25 minuets late

LAX
FCO
Okay 4.3

the food is terrible. he literally dropped my bread and picked it back up to give to me. it was soggy, tasteless and disgusting even more given the rude crew. I never comment a review unless it was a good or extremely terrible experience. One of the crew members was extremely rude to Americans. God forbid we ask him a question he would keep walking. For the price I paid and the duration of my flight (12 hours from LAX-FCO) I wish I chose a different airline. that was the most uncomfortable flight I've had in a long time and I travel often.

Tue, Aug 28
TLV
Tel Aviv Yafo Ben Gurion Intl
JFK
New York John F Kennedy Intl
32h 40m
Tue, Sep 4
JFK
New York John F Kennedy Intl
TLV
Tel Aviv Yafo Ben Gurion Intl
33h 15m
Trip: 8 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 2,557 reviews
Overall
7.2
Boarding
7.2
Comfort
6.9
Crew
7.6
Entertainment
6.3
Food
6.5
TLV
MAD
Mediocre 2.0

Nothing.

Air Europa is the worst company in the world.

MAD
JFK
Excellent 8.0

Food.

No USB outlets

VCE
MAD
Excellent 9.6

I am new to Air Europa, and I have had a great experience with several flights.

They could use kiosks at check in, to move the line a little quicker.

MAD
MIA
Excellent 9.0

Nice Flight, and Service

Food can be better and the AC was not so cold.

MAD
MIA
Excellent 10.0

The flight attendants were very nice to my family, and they went through extra effort to take care of us. I would be happy to fly this airline again.

My wife’s bag was damaged during handling, but I am not sure that is the fault of Air Europa, perhaps the airport personnel in Miami or Madrid.

Fri, Oct 12
TLV
Tel Aviv Yafo Ben Gurion Intl
JFK
New York John F Kennedy Intl
21h 30m
Sun, Oct 21
JFK
New York John F Kennedy Intl
TLV
Tel Aviv Yafo Ben Gurion Intl
33h 10m
Trip: 10 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,492 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
SXF
KEF
Good 6.3

Seats are too small

ORD
KEF
Mediocre 2.0

NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

(2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

KEF
BWI
Mediocre 3.3

The flight was smooth and on time. The crew was competent.

For the second time my luggage was missing on arrival at Baltimore too. Didn't receive it until seven days after arrival.

YYZ
KEF
Excellent 8.0

Price was very inexpensive, crew was polite and efficient and our flights were on time. The food was fine, but a little overpriced.

No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

KEF
BOS
Good 6.6

I got a seat with more leg room and it was much more comfortable

Boarding was a bit frantic because of the lines at the airport for customs

Sun, Oct 14
TLV
Tel Aviv Yafo Ben Gurion Intl
JFK
New York John F Kennedy Intl
21h 30m
Tue, Oct 23
JFK
New York John F Kennedy Intl
TLV
Tel Aviv Yafo Ben Gurion Intl
33h 10m
Trip: 10 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,492 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
KEF
BOS
Good 6.6

I got a seat with more leg room and it was much more comfortable

Boarding was a bit frantic because of the lines at the airport for customs

AMS
KEF
Good 6.0

The price

The delay

KEF
YYZ
Good 6.6

Delay was minimized. Wow left enough leeway to naked up some time after a big snow storm.

YYZ
KEF
Excellent 8.0

Price was very inexpensive, crew was polite and efficient and our flights were on time. The food was fine, but a little overpriced.

No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

KEF
BCN
Mediocre 2.0

(3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

(4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

Mon, Nov 12
TLV
Tel Aviv Yafo Ben Gurion Intl
JFK
New York John F Kennedy Intl
33h 40m
Mon, Nov 19
JFK
New York John F Kennedy Intl
TLV
Tel Aviv Yafo Ben Gurion Intl
39h 05m
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Wed, Oct 17
TLV
Tel Aviv Yafo Ben Gurion Intl
JFK
New York John F Kennedy Intl
21h 30m
Tue, Oct 23
JFK
New York John F Kennedy Intl
TLV
Tel Aviv Yafo Ben Gurion Intl
33h 10m
Trip: 7 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,492 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
KEF
BCN
Mediocre 2.0

(3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

(4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

LGW
KEF
Mediocre 3.3

Crew was wonderful.

My check in luggage got left behind .Didn't receive it for five days. A set of cuff-links I had in my luggage as a graduation present for my nephew was missing when my luggage finally arrived.

AMS
KEF
Good 6.0

The price

The delay

SXF
KEF
Good 6.3

Seats are too small

KEF
BOS
Good 6.6

I got a seat with more leg room and it was much more comfortable

Boarding was a bit frantic because of the lines at the airport for customs

Thu, Jan 24
TLV
Tel Aviv Yafo Ben Gurion Intl
JFK
New York John F Kennedy Intl
30h 55m
Tue, Feb 5
JFK
New York John F Kennedy Intl
TLV
Tel Aviv Yafo Ben Gurion Intl
29h 55m
Trip: 13 days
Overall 0.0 Poor
Based on 0 reviews
Wed, Nov 21
TLV
Tel Aviv Yafo Ben Gurion Intl
JFK
New York John F Kennedy Intl
39h 15m
Mon, Dec 3
JFK
New York John F Kennedy Intl
TLV
Tel Aviv Yafo Ben Gurion Intl
12h 55m
Trip: 13 days
Overall 0.0 Poor
Based on 0 reviews
Tue, Nov 20
TLV
Tel Aviv Yafo Ben Gurion Intl
JFK
New York John F Kennedy Intl
32h 45m
Mon, Dec 3
JFK
New York John F Kennedy Intl
TLV
Tel Aviv Yafo Ben Gurion Intl
29h 55m
Trip: 14 days
Overall 0.0 Poor
Based on 0 reviews
Sat, Dec 15
TLV
Tel Aviv Yafo Ben Gurion Intl
JFK
New York John F Kennedy Intl
25h 30m
Mon, Jan 14
JFK
New York John F Kennedy Intl
TLV
Tel Aviv Yafo Ben Gurion Intl
26h 19m
Trip: 31 days
Overall 0.0 Poor
Based on 0 reviews
Mon, Sep 10
TLV
Tel Aviv Yafo Ben Gurion Intl
JFK
New York John F Kennedy Intl
57h 55m
Sun, Oct 7
JFK
New York John F Kennedy Intl
TLV
Tel Aviv Yafo Ben Gurion Intl
54h 25m
Trip: 28 days
Overall 0.0 Poor
Based on 0 reviews
Sun, Sep 16
TLV
Tel Aviv Yafo Ben Gurion Intl
JFK
New York John F Kennedy Intl
58h 10m
Mon, Oct 8
JFK
New York John F Kennedy Intl
TLV
Tel Aviv Yafo Ben Gurion Intl
50h 45m
Trip: 23 days
Overall 0.0 Poor
Based on 0 reviews
Sun, Sep 23
TLV
Tel Aviv Yafo Ben Gurion Intl
JFK
New York John F Kennedy Intl
58h 10m
Sun, Oct 7
JFK
New York John F Kennedy Intl
TLV
Tel Aviv Yafo Ben Gurion Intl
57h 00m
Trip: 15 days
Overall 0.0 Poor
Based on 0 reviews
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