Find Cheap Flights from Los Angeles to New York John F Kennedy Intl (LAX - JFK)

No sense of customer service whatsoever! Avoided helping people at every opportunity. The way the spoke with and treated customers was appalling. AA nickel & dining for seat selection until one gets to the gate (and a actual agent shows up 45 mins or so before takeoff) is a shame.

Practically no food was served.

Speedy check-in, and good leg room

I liked that it was a direct flight and that the flight attendants gave my husband some ice for his neck to cool him down.

The seats were uncomfortable for over a 5 hour flight, but I suppose we could always fly first class.

Wish I could pick seats or pay for better ones when booking w kayak

It was a quiet flight, all the usual JetBlue benefits. Pleasant attendants and free wifi and TV. Nice flight! Will book again for this route as needed in the future.

Why is America so big?? And when can we invent teleports? If JetBlue invented a teleport I wouldn't fly with anyone else, ever.

seats were comfy. I had plenty of leg room (I'm a big/tall guy) and the in flight entertainment options were great too! I'm looking forward to the flight home!

no complaints here!

After we landed at JFK we spent around 40 minutes sitting at the airport waiting for a gate to open up. There was no announcement for the first 20 minutes or so and people were getting very restless. Some even attempted to use the bathroom. After they announced we would continue waiting I was really dismayed. Because of the delay I missed my train, the last train I couldve taken. My journey home from JFK, which is normally a 1-1.5 hour journey became a 3.5 hour terrible ordeal. Those 40 minutes of sitting, after landing at midnight, and after a ~5 hour flight was really frustrating. Especially when I knew it meant I wouldn't be able to get home at a reasonable time. Why was this an issue? Flights should not be scheduled to wait for this long, ever.

they would not let me up grade and there was plenty of room to upgrade

I am handicap and was not given a upgrade

Comfortable seats, attentive staff

More non dairy food obtions

Serious butt pain. Wish I had brought a cushion with me.

There seems to have been a mix up. Several parties were scattered throughout the plan. My husband and I were on opposite sides of the plane. Another woman was 20 rows behind her husband. There was a family with four kids, each was in a different row- though they were able to corral them with assistance. We booked several months earlier, so I'm not sure why it happened.

Jet blue is usually a good bet. You'd expect good service from all their flights anyway, which hurts this review a bit

This flight was delayed by about an hour, The "Food court" in LAX consisted of a Burger King, Starbucks and overbooked restaurant. They offered free movies due to the inconvenience but no break on actual food items (usually on sale on a 5 hour flight), you can only eat so many doritos and pop chips.

Loved onboard wifi

checking in process not well organized

Colors , hospitality , kindness ,boarding , timing

Nothing

The pilots, flight attendants and they had tv channels to watch made the long flight bearable!!

No complimentary snacks or peanuts lol that's all

Tried to reschedule flight took 2 days

No complimentary snakes No inflight entertainment

Service, seat space, comfort, ample snacks, clean plane, great IFE, free high speed WiFi for all

That I couldn't sit in Mint (Business) class - because I'm poor

The aircraft was new and super clean all the way to NY. The crew members were very nice and friendly

The entertainment was a bit poor

Organized and enough space

Need free movies and snacks, also need blankets and head phones

The plane was nice and the staff were really friendly.

Had window seats

Why are you sending me this survey at 2:31 am?

I like that SunCountry flys directly to my most important locations,

Can't spring for a bag of pretzels or something?

The flight attendants were kind and accommodating. I have more stretching room with jet blue than any other airline. Leather seats were clean and comfortable. They offer free snacks and they're not stingy about it. The free WiFi is the best part.

There was no access to a map with info on where we were, how much longer etc

I get delay at LA

I ordered a beer and it took 2 hours because you had one cart moving from the front of the plane. During the flight from New York I had forgot to refill my water bottle after security and was getting over a cold. I asked the lady right away for some water and she said in a minute and continued to serve almost every other person before me, as I was in the back of the plane. Your customer service is HORRIBLE, even though your attendants were courteous (which is the most important thing). I am a JetBlue flyer but booked this because it was last minute and cheap, and I'd never tried Virgin before. I will try to never do it again. Also, your entertainment selection was HORRIBLE. I paid 8 dollars for the crappiest movie I'd ever seen because there was nothing else.

Flight was on time, crew was very friendly and accommodating.

Food and Entertainment had to be paid for,