Nice food Right in time Police and customs formalities easy
Poor comfort in business class No entertainment at all
Seat comfort in business class Professional and friendly crew
Food not tasty Limited entertainment even in business class (such small and old screen style) Newspapers available to be much more diversified When is the WiFi going to be available?
Got pillow, blanket, headphone and eye cover
Older plane Very small tv screen Didn't get the bread roll with my dinner. Asked for it but she didn't bring it to me. No usb plug to charge
Absolutely nice friendly and professional crew. Congrats! Nice food, rich and healthy Right in time despite few delay at departure
Just a need to improve entertainment facilities (digital screen, Wi-Fi. ..)
The crew was good and very good pilot's
No leg room between seats
Staff wasn’t particularly friendly, seats were the most uncomfortable ever
between lunch and supper snack one isle had only one water serving and my isle had none. So for 6 hours we had no water serving. This is why I gave crew rating OK only. Also the supper pizza snack was horrible. By comparison, United gives full drink cans so they last longer. I suggest Lufthansa also should serve full drink cans in long flights.
Our original flight, one day earlier, was canceled 10 minutes before boarding.
Flight on time
Staff were amazingly helpful n friendly. Food was yummy.
Not enough place on board. Very poor company
Plenty of space for a long flight, left and landed on time. Overall very pleased
Only complaint is that there was not dairy-free friendly food option for either meal. I figured this would happen so I brought my own food and was glad I did
business class is the same as eco...very poor...LH aslo have regional line, much much better.
Good seat compared to other airlines
The USB connector in my seat didn’t work
Pilot advised passengers of a flat tire in order to be prepared for ground crew and firefighters to inspect the mishap.
Baggage size for carry on luggage changed from BA to Iberia aircraft.
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