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Pros: Nothing impressive, mediocre performance
Cons: Service improvements

Pros: Crew was excellent..
Cons: For the passengers who have to go through for long hours layovers, airport must provide the access of lounge or hotel otherwise where the passengers will stay for 12 hours? The rule should be applicable for the passengers who upgrade to the Business class

Pros: Great seat with extra legroom, very attentive cabin crew.
Cons: Boarding

Cons: I wish the 777 had slightly wider seats like the A380

Cons: Kids food. Chairs weren't comfortable until I reclined it back. Felt like I was bending forward when in the upright position.

Pros: Live sport TV, on board wifi
Cons: More livesport TVs and browsing data.

Pros: Amazing flight and service. Would fly Emirates all the time if I could.

Pros: Good was good and entertainment was excellent
Cons: Crew service

Pros: It was ok
Cons: Love Emirates airline

Pros: The ecperience
Cons: Food was poor

Pros: On point
Cons: Keep doing the good work

Cons: Nothing as such

Pros: All on schedule, very comfortable flight. Emirates should abandon the 777, A380 make the flight much better!

Pros: All was fine
Cons: Nothing

Pros: On thiime.Good Meal. Professional flight crew.

Pros: The entertainment selection.
Cons: The watermelon in the salad was almost spoiled.

Pros: I liked everything! Excellent service. Great food, entertainment, and flight. Nothing went wrong. Thank you!

Pros: They did an upgrade to make it business class! It was a very nice surprise! Such great Emirates Airlines! The BEST as always!

Pros: Very comfortable flight

Cons: There should be no classes. All seats should be sleeper seats,

Pros: Great customer service

Cons: Timely.

Pros: Nothing comfort level very low. Very poor service. Looks like how to make more money by robbing customers
Cons: Bought the ticket from internet after paying found baggage allowance only 20kg tried to contact airline additional 10 kg luggage price was more than the price of ticket. Seating was awfully I am 6'3" did not fit in middle seat requested several times for isle seat my legs were sticking out each time I have to get up to let pass the passengers and staff safety hazard. Have to pay additional 70 pounds sterling for under 3kg.

Pros: I have never been in a flight where a handful of small children were able to make so much noise. There was one 4 year old that talked so loud for ten hours that not even my headphones could drown him out. Not once did any of the parents tell these kids to use their inside voice

Cons: Excellent

Pros: Every one was very friendly

Pros: The ground crew at the Bombay airport was excellent. Specifically, Saurabh, Sharmilee etc. WE really appreciate their wholehearted support for an issue that came up at the airport. Keep up the good work of ground /check in group at Emirates in Bombay.

Pros: The crew and attempt to help with anything I needed
Cons: Limited leg room for a big guy like me. My cancelled flight from Boston to phx was too long of a layover

Pros: The price.
Cons: Legroom entertainment show selection remote control {very poor} Food

Cons: Lack of food options for vegetarians unless pre-ordered.

Pros: Food was good and seating was comfortable.
Cons: That i could not step out for a 7 hour layover in dubai. transit visa should be granted even for that duration.

Pros: Most of the crew was nice and accommodating
Cons: There was a hair in my food. Seats 46a and 46b were very constricting, leaving it very uncomfortable for sitting.

Pros: New aircraft.
Cons: Not enough storage space. Beds not the most comfortable. No wi-fi.

Pros: One of the better experiences I've had on a plane

Pros: The Airbus was quiet and comfortable.
Cons: Layovers in Dubai can often be pretty hefty. Why print a menu? It's a waste of money and paper.

Cons: The bus ride took over 10 mins. Why are flights to South Asia and other developing countries not given boarding via the bridge? Horribly long bus ride at DXB for flight to DEL.

Pros: We liked the excellent crew. They were very curtious and made sure every small request was fullfilled. We met couple of friends on the same flight. And so kids had excellent time during the 14 hour journey. The crew were very sweet to all the kids. Very patient and fullied there numerous requests.

Pros: A380 is spacious
Cons: my seat (head) was broken

Pros: Entertainment
Cons: Boarding

Pros: The great content in the entertainment system and the wifi. Bed was comfortable and the service was fantastic. I also really enjoyed the bar in the upper deck. The A380 is a wonderful machine!

Pros: The staff was amazing, not perfect, but still very good. Even on the long leg from Seattle to Dubai after 14 hours they we're smiling, helpful and attentive.
Cons: The only thing I could say was not up to par was the food on both flights. The long legs food got me sick, and yes I was the only one so could have just been me, and the second the "sandwich" it seems they were not even trying.

Pros: Food selection Wine not as good as usual
Cons: Boarding was chaotic. Why usher First Class into an area make ten stand up for ten minutes before boarding?

Pros: The airport experience in Dubai was excellent. Very clean, professional & modern.
Cons: Although plenty of entertainment selections, the user interface was outdated & the touch screen slow & buggy

Pros: I flew business class and they do an exceptional job of making you comfortable. Great seats that allow you to completely lie down and an attentive staff.
Cons: The entertainment was surprisingly uninteresting during this trip. Previously it's been better. The food options were also not as good, but the food was a notch above most other airlines so can't complain too much.

Pros: Dubai was fun.
Cons: The food wasn't very good. Not very heathy. More fruit and veg please. I don't like that the flight attendants close the curtain for first class disembarking. Seemed pretty childish and snobby.

Cons: Crews were rude

Pros: Entertainment screens good - good range of music and also internet accessible
Cons: Food not very appetising. I did not eat much of it.

Pros: Crew and service were great. Food was very good.
Cons: Seats in economy are tight. Headphone jack is two pronged and no adapter so you are forced to use their cheesy headphones. Bring your own adapter.

Cons: drinks not offered during first two hours of flight

Pros: I cancelled the flight 6 hours after booking. The travel agency changed me $50 per passenger. The agent did not render any service whatsoever, but stole $100 from my visa card.

Pros: Great crew
Cons: Nothing

Pros: Safe, uneventful flight. Everything was great!
Cons: Nothing

Pros: The crew was polite and professional. Boarding went very smoothly and the flight left on time. Baggage was very quick when we arrived in Seattle as it was already coming out when we arrived in the baggage claim area.
Cons: I would have like to have been offered disinfectant wipes to use on the food tray. Otherwise it was a perfect experience.

Pros: Crew was attentive and accommodating.
Cons: Gates switched 3 times and all bags had to be checked because of a small aging plane.

Pros: Just ok
Cons: update the gate info correctly and immediately. I was directed by app to go B5A but actually it is B5 gate in SEA-TAC

Pros: We were in coach and the crew made us feel like it was business class!

Pros: Good crew and amazing always ask if anything I needed.
Cons: Had issues with specials meals requests. Was unable to get what was requested told both on originating flight, and returning light that its had not been loaded but the request wasn't there..

Cons: Late

Pros: Boeing 777 fantastic plane, great attention from the staff Quiet and comfy
Cons: NOthing really

Pros: Although we had to get a replacement plane due to fuel leak on the original, Delta accomplished the switch quickly and efficiently. The Captain came out to greet us, and the flight crew was pleasant, courteous, and professional.
Cons: The little individual TV screens are tough to see for older eyes.

Pros: Nothing to like when 1. you are arriving at your destination after 24 hours plus delays. 2. you paid Comfort+ class (not cheap) and are constantly pushed back in the Main Cabin.
Cons: Actual flights flying on time. What a mess!

Pros: No comments
Cons: Cleaners had not done a great job. There were paper napkins left over in the seat pocket from earlier flight.

Pros: Crew was very friendly and attentive. Smooth and comfortable flight.
Cons: Seats are not as comfortable as usual, yet all flights seem to be getting worse regarding seat comfort. Time to start replacing.

Pros: Nothing.
Cons: Flight was delayed 2 hours. Even though I had carry on, they checked it and this made me waste my time at baggage claim rather than gate checking. Flight attendants were miserable. Power supply didn’t work at seats.

Pros: great crew

Pros: Everything A-Z
Cons: They sell the headsets for $2!!!!!!

Pros: Quick easy flight

Cons: Every thing was excellent

Pros: The crew
Cons: The turbulence. Poor california git lits of smoke.

Cons: The flight was very hot. Passengers near me were sweating and we Hall had thick layers on because it was cold out. I understand trying to make it warm it there’s no need to turn up the heat that high.

Pros: The crew was very helpful and reassuring. I’m not a frequent traveler and they kindness towards my anxiousness stood out.
Cons: The bumpy air. But you can’t fix that. Lol.

Pros: Nothing.
Cons: The worst flight I have ever been on. Sat on the plane for an hour before taking off with no AC

Pros: ..
Cons: ..

Cons: 13hr delay！！！！！！！！！！

Pros: The flight was excellent and caring. They were very helpful after my son vomited in flight as we were landing. I was impressed with both flight attendants in the back of the plane. Great service

Cons: Never took it!

Pros: Wonderful plane, delicious food, great variety of drinks. Lots of movies to select from
Cons: Nothing

Pros: Gluten free snacks, hooray!

Pros: Excellent flight, great crew, smooth throughout!
Cons: Catering problem - no snacks!

Pros: Big bathrooms, friendly staff, free eyemaks

Cons: For a 3 hour flight no onboard entertainment. Such a let down

Pros: Anna from South Africa was funny, and super accomidatinf

Pros: Great service throughout. Friendly attendants and easy boarding/deboarding processes. Would fly international with them again in a heart beat.

Cons: it stink inside the plane, the seats in front of us were dirty and smelled bad!

Pros: Crew was kind, entertainment and food were good
Cons: Seats are really tight

Cons: Landing was frightening.

Pros: Flight arrived early!!

Pros: Great experience

Pros: In-flight entertainment (if you brought a tablet or laptop with you), yummy gluten free pretzels, good flight attendants.
Cons: A complimentary sandwich would have been nice for a 4 hour flight.

Pros: Food was good for coach. Took off and landed on time
Cons: Cramped in coach. Observed a little bickering between crew members on movement of carts down the aisles. Seat back entertainment controls very slow in response time.

Pros: accommodating and friendly staff food and drinks were good -I had a layover that was boarding before we had reached the terminal and the staff let me know and guided me about how to get to the other flight and let the other flight crew know so I wouldn't lose my flight. Super appreciative of this. :)
Cons: cramped seating warm / poor air circulation super hot in the cabin - this is probably because of Salt Lake City, rather than the plane though.

Cons: Seating was tight

Pros: The flight attendant. Lovely and professional.

Pros: The crews were very friendly and everything went as planned. It was a nice flight.

Pros: I was able to do my check in and seat picking fast with no problem
Cons: A lot of the airport employees and staff negative and Grouchi mean attitude but does not take away nothing with the airline company staff very helpful and positive people

Cons: Overcrowded terminal, last minute gate changes, poor signage and confused staff.

Pros: Daughter's first flight and the crew really made it a special experience for her.

Pros: Short flight time
Cons: Delayed for 2 hours due flat tire. They should've checked tires before we boarded. Cabinets were almost full. I had a hard time to put my skateboard and backpack in a cabinet. Attendant didn't help out at all! It took over a minute to figure out to fit my stuff in there like Tetris. One passenger was upset that I took his bag out. It was frustrating when attendant didn't help to store my bag.

Pros: Free food for all on this flight! Turkey sandwich was actually quite good! Great legroom, flight attendants, and pilot. Free great movie for all.

Cons: KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)

Pros: Overall a nice and good flight
Cons: Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting...

Pros: The plane ✈️ itself the attendants . The entertainment on board. Really great
Cons: Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best.

Pros: Nice crew, good food.
Cons: Both bathroom were not working in business class area.

Pros: Flight was on time.
Cons: Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt.

Pros: Almost everything, especially the crew.
Cons: Don’t feel like anything should be better to be honest

Pros: Fast boarding
Cons: Slow in refuelling, got us delayed for 40-

Pros: Food was great, enjoyed watching videos, staff very profession and friendly.
Cons: Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles.

Pros: Crew was great and helpful despite oversight in my special meal.
Cons: Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!

Cons: Don’t be late

Pros: Friendly crew
Cons: KLM lost one piece of my luggage

Pros: Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight.
Cons: Doesn't

Pros: Helpful and kind crew
Cons: I wish there was WiFi

Pros: The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight
Cons: The earphones could have worked!

Pros: Lovely crew, very helpful
Cons: N/A

Pros: Good food, friendly service
Cons: More trash pickup; only one round of beverage service

Pros: The service
Cons: The food.

Pros: Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip.

Pros: We got to Amsterdam on time
Cons: 1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty

Pros: And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing

Cons: Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM

Pros: Flight crew very nice
Cons: Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door

Pros: The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out
Cons: Boarding was chaotic and congested with not much information or order.

Pros: Excellent service. A meal , drink and a coffee included which we were not expecting.

Pros: Arrived early!
Cons: Boarding seemed disorganized.

Pros: Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split.
Cons: That it didn’t happen.

Pros: Able to fly direct to ansterdam
Cons: Have to lay over on the way back. More expensive than other airlines.

Pros: The leg room, was surprisingly roomy
Cons: The food and that there was no entertainment.

Cons: Our total flight time was about 17 hours - MAD- AMS-LAX. My husband and I both have an internationally approved carry on luggages with us. When we checked in - they asked us to both check in our carry on luggage. The reason why is because they said they don’t think they have enough space for our carry ons. I told the crew member checking us in that other people that was checking in with the same hand carry size luggage with us had no problems taking it with them. For being about to be on a 17 HOUR FLIGHT we should be ALLOWED to have our carry ons with us! We take carry ons for that reason! I had to argue and prove my case to the crew member to atleast keep 1 carry on with us. I thought that was an UNACCEPTABLE reason for us to check in a carry on luggage when we had a 17 hour travel time ahead of us. Not a happy costumer here.

Pros: Good service onboard, good food. On time.

Pros: The crew were hardworking, responsive, conscientious and friendly
Cons: Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late.

Pros: Great service

Pros: Food was just fine, movie selection very good
Cons: Uncomfortable seat cushions, lights were truned on too early (1.5 hours before flight landed)

Pros: The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble

Pros: Airlines issue
Cons: Profiling certain customers

Pros: Flight was delayed for three hours and was a very stressful flight
Cons: Flight was not on time and got to destination very very late pier management of aircrafts

Pros: Good multi media access and content

Pros: newer plane, good staff
Cons: need better and more food options, more often

Pros: Very little if any.
Cons: Aircraft was not very clean,the staff seamed quite harsh at times when speaking to customers. The food was really quite poor but it was a short flight to be honest. Overall not as pleasant as the China Southern flights. I would not like to choose them again unless i had to.

Cons: Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!

Pros: That we didn't crash
Cons: Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours).

Pros: quick boarding, responsive Airline stewardess, very polite.
Cons: temperature control was not good, service was fine, seats were not comfortable. plane need to be cleaner.

Pros: delayed

Pros: We love the flight all the way

Cons: Luggage (being handled by Air France in Basel) was first marked as delayed... nothing of the flight was in the end put on the belt and instead dropped off at Lost and Found. Ridiculous service since this was in no way announced to the people waiting for their suitcase.

Pros: Unexpected surprise--even on a 1 hour flight at noon, they gave us a sandwich!

Cons: sardines!

Pros: Great food and movies.
Cons: Might have lost my bag. I was told not to claim my bag and that it would meet me at my final destination. That did not happen. I even paid extra because of the over weight. When they charge you 100 extra euro you expect your bag to make it to its final destination.

Pros: Excellent crew made this flight very enjoyable. A lot of information during the flight about the route, arrival times and clear explanation of the departure delay. Very friendly and attentive.
Cons: Only 1 drinks round on a 3h flight.

Pros: On time.
Cons: Claiming that the plane was completely full (which it wasn't), They forced just about everyone to check there carry ons. When we got on board, there was plenty of overhead space. Supposedly, we should've have been allowed a carryon and a personal item.

Pros: Upgrade was easy! Crew was beyond exceptionable! Can’t wait to fly again, guys!

Cons: There was no amenities pack given in Premium economy. The food was ok. It would have been nice to have been offered another bread roll. Seat comfort was fine, but I kept getting hit by the separating curtain as the flight attendants went back and forth from economy.

Cons: J’ai eu à payer un bagage supplémentaire sur internet à 160 euros. Mon compte a été débité et à l’aéroport de Dakar les agents au comptoir me disent qu’ils ne retrouvaient pas le payement du troisième bagage. J’ai été obligé de repayer le bagage comptant à 190€

Cons: Short and sweet

Pros: n/a
Cons: The conditions were very cramped. The entertainment system was quite old and had very little selection. My entertainment system actually stopped working all together. I called for assistance from my seat a couple of times, but nobody came.

Pros: Crew attentive. The delay was due to airport conditions in FCO, cannot be blamed on Air France.
Cons: Food. For a 2-hour plus flight, from 11am to 1:30pm, we got 20gr pretzel sticks. This is ridiculous. Don't pretend you are not low-cost! Formerly, before the Joon failed (thank God) venture, Air France had real sandwiches around that time of the day on that line.

Pros: More space in business class (777-300) than many other airlines.
Cons: Entertainment very limited. No adjustable air vents in this aircraft

Pros: It was very comfortable and pleasant.
Cons: Could be a little better the service, the dinner was late

Pros: The crew was very friendly.
Cons: No wifi on a 9 hour flight. Takes a long time to get another round of coffee.

Cons: Entertainment worked sporadically

Pros: Amazing crews!
Cons: N/A

Pros: The new movies selection, food was very good, staff more friendly than previous flights
Cons: Boarding always a problem on MEA we have to wait too long in the queue

Cons: Poor service. Terrible food. Aging aircraft. Terrible in-flight entertainment system. Really not good AirFrance.

Pros: Flight was delayed 4 hours with no explanation
Cons: Asked for wheel chair assistance and was not met in Paris. Had difficulty and barely made my flight. A gentleman who worked at airport assisted me

Pros: Very efficient boarding. We actually departed earlier and then landed in Barcelona 15 minutes ahead of schedule. Overall a very smooth experience.

Pros: On time, staff was nice.
Cons: Not many options and not even a glass of champagne. That’s a minimal requirement. No sparkling water. Just very limited

Cons: Food

Pros: 1. The flight attendant staff was very polite and cheerful. 2. The plane was clean and comfortable.
Cons: 1.The entertainment monitor did not function well enough to be able to watch. 2.The headset only function on one ear. 3. You could not hear announcements over the PA system

Pros: Good quality flight
Cons: But delayed and lost baggage

Pros: The plain was ok, the crew really nice and attentive. The only “problem” would be the food, mostly for the breakfast that was awful.

Pros: Haven't flow with Air France for some time now and definitely noticed a lowering of standards
Cons: The gate changed 3 times and the terminal was very crowded. The staff seemed disinterested and distracted. The quality of the food has dropped dramatically.

Cons: Please see comments above about this flight.

Pros: Food and service was good and price was acceptable
Cons: Very long route

Pros: Nithing
Cons: They were unfreindly and rude.

Pros: Courteous crew

Pros: Comfort, food and service are better than average.
Cons: When stewardess opened overhead locker, something fell on my head.

Cons: People may think,that the delay of the flight has set my mood for this review but I can ensure it has most definitely not. With all the bad weather, I was already very happy to connect right on time in Paris. However, a long haul A380 flight with such a tight seat configurstion is almost embarrassing for an airline. The in flight entertainment is at a very poor level, not only with the screen being very small and outdated, many of the movies are only available in French and the international selection very limited. The food was not much of a delight, whereas the presentation was nice. However, in all the 7 h between the services, nobody came around with refreshments in a completely booked flight, neither was announced that a trolly would be set for self service in the galley. Lucky the ones who got up and found out about. In terms of amenities, again, the airline is lacking of originality and saves cost. Bottom line: you get from A to B, but there are so many better competitors in the market, which I shall definitely consider on my next travel.

Cons: It was delayed. I missed my flight. Now I don’t have a bag. I am not sure when I get it back or if I have to go all the way back to the airport

Pros: Speed, courtesy of the flight attendants
Cons: Landing was a bit rough, understandable due to the weather.

Pros: Crew was welcoming
Cons: Space between the seats was too small.

Pros: It was on time
Cons: Food was AWFUL! Better to serve nothing

Pros: Short, lots of leg space

Cons: only there were del;ay at JFK

Pros: No delays, service with a smile
Cons: Nothing to report.

Pros: Cheap aircraft, not even headsets
Cons: Dirty aircraft, I expect more when I pay a lot

Cons: Too crowded

Cons: Meal choice missing kosher non-gluten combination.

Pros: Other crew members were very polite to us, in particular a younger tall woman.
Cons: 2 crew members, one named Terri were quite rude and short with us. I even heard her say she was ready to get off the flight. She also asked everyone around me if they liked their flight but did not ask me. She basically threw my coffee condiments at me and dismissed my concerns about the food. I was unsure if the fruit was expired and she quickly dismissed my question without any real explanation.

Pros: Wheel chair service at LAX is run by the airport. Their priority is to get you to your flight, not to a VIP room regardless of how early you check in.

Pros: Crew are efficient and friendly.
Cons: Very small plane.

Pros: The crew
Cons: Not enough room for legs. Small amounts of food. No entertainment.

Pros: Friendly crew; comfort; punctuation. Fast boarding
Cons: Simple food - very small amounts. No entertainment.

Pros: Efficient boarding. Interesting hot food. Entertainment variety very good.
Cons: Business class seats hard. Did not flatten out for sleep.

Pros: Spacious cabin, clean and bright. Attentive crew offering snacks and a drink for an hour flight.
Cons: Although incoming plane arrived late, flight home arrived 20 minutes early.

Cons: Boarding more than 15 minutes late. Departure on time, though

Pros: Everything good more or less.
Cons: Planes where not updated. I would like planes to be more up to date like other companies.

Pros: Boarding was efficient, the flight was on schedule, crew was nice.
Cons: The temperature for this leg of the trip seemed very cold. I wore 2 sweaters & a jacket plus the blanket. Hard to rate entertainment (I wasn't aware of any).

Pros: The crew was nice ..
Cons: We were very late for take off. Don't understand why No USB plug. No charging spots. No video. No movie. No radio. No wifi.

Pros: The attentiveness of the crew and the online check in.
Cons: Missed the connecting flight and the luggage was on transferred on our next conncection :(

Pros: Air France seems to have improved since the last time I flew.
Cons: At able to select seats prior to check in.

Cons: The pancake was not cooked enough couldn’t eat it

Cons: Boarding process..

Pros: Flight was not full, so despite a sub-par Business Class product the flight was very pleasant with empty seats all around
Cons: On line check-in/seat selection was a disaster

Pros: The flight was relatively on time and the crew was nice
Cons: The food was not the British Airways high quality

Pros: great crew great seats great entertainment great pilots great food and the greatest airline in the world
Cons: free wifi

Pros: -
Cons: Entertainment didn’t work, big delay broken seat

Pros: Great !
Cons: Kosher meal a bit hard to open

Cons: The entertainment system wasnt working on the first flight, and had poor content on the second flight.

Pros: Nothing particularly
Cons: Food was awful

Pros: Nothing. Flight attendant throws the tray of food all over me. Never apologize Worst flight ever I'm a Gold Frequent Flyer. No more!!! Good Bye British Airways Hello Cathay Pacific!

Pros: we buy the tickets from kayak and reconfirmed with British Airways is that we allowed to have one suitcase of 23 kilo checked in for each person . would get to their products and we paid 180 US dollars for the read suitcases we have . I didn’t mention kayak to give me the 180 us dollar back
Cons: we buy the tickets from kayak and reconfirmed with British Airways is that we allowed to have one suitcase of 23 kilo checked in for each person . would get to their products and we paid 180 US dollars for the read suitcases we have . I didn’t mention kayak to give me the 180 us dollar back

Pros: Typical BA efficiency.
Cons: What’s the difference between BA and EasyJet?

Pros: Everything

Pros: The attitude of crew long ques for toilet
Cons: Long queues for toilet

Cons: The configuration of seating in business class allows for no privacy and my connecting flight just had food and front seats for business class. Our three across seats were the same as everyone else.

Pros: The crew was kind and professional, cosy seats with enough place for the legs... Good content in entertainment system.

Pros: Flavor was fine
Cons: Out of 6 special vegetarian meals provided on 4 recent flights, all were pasta. One main meal of pasta even had A SIDE of pasta salad.

Cons: the food

Pros: Not much. Even magazines were not available for 2 last raws.
Cons: Even magazines were not available for 2 last raws

Pros: Service, clean restroom, courtesy of crew members

Pros: Service
Cons: None

Pros: Nothing really was good or stood out in a positive way.
Cons: Horrible lie flat seats with absolutely no stowage room. Seats are super cramped with 8 in a row you feel like being transported in a cattle car. Crew was most decidedly unfriendly. We were boarded on time despite the fact BA knew the flight was delayed and sat at the gate for an hour. Food was equivalent to hospital food. U must be crazy to fly business in BA. Never again.

Cons: No breakfast on out bound leg

Cons: Don’t do it!! Totally disorganized airline with uncomfortable seats.

Pros: The crew were very helpful

Pros: My upgrade.
Cons: That I needed to be searched again before boarding the plane. The long layover.

Pros: On time
Cons: Paid for bulkhead seat and was not given a bulkhead seat.

Pros: Good and crew were fine
Cons: Seats were too close, not comfortable

Cons: the flight delayed a lot and i missed my connection flight as a result

Pros: World Traveler Plus on BA is not as good as premium economy on other airlines.
Cons: Check in. Too many people checking in and too few BA employees to handle crowd. Severely understaffed.

Pros: Most things

Cons: The airplane was shaking all the flight

Pros: The new flight procedures informational film at the beginning of the flight (BA/Comic Relief)
Cons: The flight was to Heathrow which was not prepared to accept us at all. We waited 45 minutes in passport control. I expect BA to make sure the port of destination is prepared to receive its passengers

Cons: I booked a regular flight and at the end the system or dont know how, booked me PLUS ECONOMY, when I wanted to change my ticket date, it was so expensive and almost no dates were available. Also, you didnt give me chance to downgrade in order to change the dates more easily. I always fly through BA and I love the easy it is to change dates, but this time you disappointed me. I usualy choose BA because its easy and non expensive to change dates in my flight but now I may be open to book with other airlines.

Pros: The flight was smooth from boarding to landing early at Heathrow.
Cons: It was a fully booked flight, which means the person next to you tends to overflow into your seat

Cons: I paid 100$ because I had to cancel my request. It was a technical error of your reservation system which unexpectedly changed my return from the 5th of November to the 6th of November. The fine was unfair and you're required to refund me.

Pros: The staff were some of the friendliest I have encountered in recent traveling experiences. They were very attentive to every passenger.
Cons: We only paid for economy seats, and unfortunately, it's hard to expect much more than what we got. The friendly service made up for the lack of comfort these seats provide.

Pros: Upgraded to world traveler plus was way more comfortable. The flight crew were so so nice and helpful. I am handicapped and they just couldn't do enough to make me comfortable.
Cons: They the seats I reserved months ago were changed.

Pros: I loved the on-demand entertainment which starts as soon as you board the plane and continues all the way into landing / taxing to the gate.
Cons: The system would not allow me to check-in / get my boarding passes 24 hrs prior to barding, which basically left me with a middle seat all the way to Seattle. I considered this a terrible process and didn't get a good explanation why I was blocked from doing my check-in online.

Cons: No food selection. No vegan meal that i ordered for my daughter.

Pros: Most everything
Cons: Seat choice

Pros: Service is great

Cons: BA cancelled the flight, did not reroute us, provided a phone number for tel aviv (closed for the weekend). Terrible customer service. And our ticket was bought thru vayama who also did not bother to help us. Bad bad customer service for BA.

Pros: entertainment
Cons: boarding with bus instead of sleeve

Pros: Security staff was rude in England and our suitcases was lost And they did not even let us know

Pros: The crew was very efficient
Cons: The was really bad.

Cons: I received no information from British Airways! Luckily someone saw that all flights on BA had been canceled. This is the second time this has happened with British Airways. They have zero customer service and terrible communication.

Pros: The cabin crew, as always, were unfailingly helpful and polite. We paid extra for exit row seats, which were wonderful for my 6'6" husband's long legs.
Cons: The food wasn't really edible, but the flight was only 5 hours long, so it wasn't a great issue.