Find cheap flights from Italy to New York LaGuardia Airport

Pros: "Nothing"
Cons: "They cancelled my flight. I never flew home. I missed my little Sister's graduation. :o("

Cons: "The connecting flight from Atlanta to NY was rescheduled for an hour and fifteen minutes later, boarding for the delayed flight started late, closed doors were another 20 minutes late, spend another hour or so waiting for confirmations, during which no AC is on because of a malfunction on the plane with the electricity unit. Due to rough air conditions, no in-flight service, or very limited one - and all of those are fine by me, and not the airlines' fault at all. But then, during all these unexpected conditions, I can't even use the in flight entertainment system as i use Bluetooth earphones, and to get earphones I have to buy them for 2$. To earn excellent service, inspite of all the delays, AC malfunction and unpleasantness all you had to do was give those 2$ earphones for free. I have another flight with SkyTeam coming up and I do hope it won't be as unpleasant as it is a much longer flight."

Pros: "new hi speed wifi, seats"

Cons: "My flight got to New York so late!!!! I missed my international flight."

Pros: "Nice crew and good equipment"
Cons: "Bad bad food very disappointing"

Pros: "Got lucky, and got an upgrade!"
Cons: "Good staff on the plane very sweet like. Actually arrived early. Thought we would get breakfast on the flight from Madison Wisconsin to New York City."

Cons: "lack of carry on luggage space. very tight. gate agents did not care about the customers. I had to stick my bag under the seat and only half would fit so my feet did not fit with my bag. it was a back pack. I do not prefer checking luggage since I've had so many bad experiences."

Pros: "Clean, modern plane, friendly crew, great service"
Cons: "I liked it all!"

Cons: "Everything was ok"

Pros: "the pretzels and drinks. The flight attendant was very polite and attentive."

Pros: "Nothing"
Cons: "Sitting as they had to fix a broken plane. Missing my connecting flight and getting in late."

Pros: "Friendly crew"

Pros: "An excellent flight"

Cons: "Delayed 2 hours. Pilot said we were about to take off, sat in plane for another hour before we even moved."

Pros: "Getting to destination"
Cons: "Being delayed 3 hrs so not getting my baby to bed until 10pm"

Pros: "Son got to see the cockpit after the flight."

Cons: "Flight did not leave on time. Weather conditions were not a factor."

Pros: "Wonderful"

Pros: "Friendly crew,boarding is fast and easy."

Pros: "That the flight ran on time"
Cons: "Everything is an added charge. No food option. No TVs. No friendliness. We were consistently inconvenienced as the flight attendant was seated next to us and interrupted us consistently with no apologies."

Pros: "The crew and everyone was very informative and helpful in keeping us informed about our delays."
Cons: "Our flight was delayed 3 hrs also, my baggage was damaged."

Pros: "CREW"
Cons: "FLIGHT WAS CANCELLED AND WE ENDED UP BEING2-1/2 HRS LATE"

Pros: "There should atleast one checked luggage"
Cons: "Too expensive and baggage charge is additional which does not make any sense"

Pros: "Polite attendants."
Cons: "Overall look of aircraft is poor. Ac Outlet was not working. Snacks were terrible. Dirty."

Pros: "My flights from Detroit to New York was great. The flight was on time arriving and departing. Since it was the holiday weekend, Delta did a great job!"

Pros: "Great service"

Pros: "Timing for connecting flights was very good, no missed connections, no long waiting times."
Cons: "On one of my flights I could not pick my seat.. .it was assign to me, at the gate."

Pros: "Because of our delayed flight, which made us miss our flight departure at our layover location, we were upgraded to Comfort+. I'm happy that it was recognized that we were going to be delayed 2 hours to our destination, and were given a more comfortable flight because of it."
Cons: "Delayed flight which caused us to miss layover flight. Delta was quick to fix the issue and upgraded our seating to Comfort+. Time lost for vacation was my only issue."

Pros: "Cockpit kept us informed regarding minor maintenance delay."
Cons: "Was charged twice for one beverage. Also a receipt was not offered so this makes me think the flight attendant knew about the mistake but didn't want to address the error."

Pros: "COMMUNICATION FROM PILOT"
Cons: "LGA DELAYS AS USUAL."

Pros: "Great staff! Friendly and kind."

Pros: "Arrived within 15 minutes of scheduled time"

Pros: "I really enjoy Delta and how they treat my service dog and I. Many other airlines are rude and uneducated, but Delta has always been on point."
Cons: "There was nothing I disliked."

Pros: "Airport staff was nice.. Boarding was good.. Flight attendants very friendly.. Smooth trip"
Cons: "Plane too small.. Nothing but one beverage given all flight"

Cons: "For some reason I could not pick a seat until I got to airport. Very stressful."

Pros: "Staff all was good."

Pros: "First On and First Off"
Cons: "The passenger in front of me reclined for the entire airborne portion of the flight. I had her seat back in my chest all evening. The darkened cabin was pitch black. Disappearing flight attendant. Broken rear bathroom. Dirty Plane"

Pros: "LaGuardia is terrible. We sat on the ground at the gate for 35 minutes after boarding because (according to captain) the ground control was not allowing plans to move. then there was a 30 minute delay for take off because of the traffic jam. If LaGuardia can't handle the traffic you should direct your clients elsewhere."

Pros: "I was assigned exit row so I had extra leg room. Flight attendants were very nice and helpful."

Pros: "The flight was great and it was 30 minutes early ! What airline actually arrives early anymore ?"

Pros: "Seats were comfortable and sizable!"
Cons: "I was seated next to an oversize woman which whom I had to share my seat with, literally speaking."

Pros: "Easy to maneuver and get seating assignments."
Cons: "People in New York not so friendly."

Pros: "The all male crew was very courteous"
Cons: "The fact that I çouldnt even watch a movie on my tablet."

Cons: "Crew very bad no food for musslem"

Pros: "The service was great, I appreciated the on flight snacks and coffee, there was actually enough space to be comfortable, the plane felt relatively new and updated, customer service over the phone was helpful (in trying to book a different flight), and I'm overall impressed with the flight."
Cons: "There was a three hour delay for my flight because of equipment issues and then the delayed Delta flight I got on standby for (as number two) was oversold. Felt like Delta was a little disorganized with this aspect."

Pros: "Nothing"
Cons: "We delplaned out on the tarmac and we're bussed to the terminal. Plane boarded very late with no explanation. Plane from n.y. to GSP was delayed multiple times. Again we deplaned on the ground and had to walk up a lot of stairs (difficult for a couple of elderly people). I will never fly delta again."

Pros: "Absolutely nothing."
Cons: "Booked my flight 2 weeks in advance, purchased travel insurance in case of emergency. A family member, the person I shared custody of a child with died of liver cancer, and Delta and the insurance company refused to honor my request for refund or reschedule."

Pros: "None"
Cons: "Delta used a word "delayed" for canceling a flight. This is deceiving! Not to mention an out an hour delay and the reasons could have been easily prevented; maintenances."

Pros: "Both flights on time!"

Pros: "Comfort"
Cons: "Wifi on klm"

Cons: "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."

Cons: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"

Pros: "The crews were pretty great!"
Cons: "The regulating of the temperature."

Cons: "Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience"

Cons: "The plane is so old..,"

Pros: "Newer plane, crew was amazing, seats were adjustable"

Cons: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"

Pros: "Reclinable seats."
Cons: "The food!! The lights could be dimmed as it was a night flight."

Pros: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Cons: "The boarding crew was rude and unpleasant, the plane was boiling hot."

Cons: "Don’t be late"

Pros: "Slow service."
Cons: "Better communication!"

Pros: "Great crew, comfortable seating with enough leg room."
Cons: "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"

Cons: "Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage...."

Pros: "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."

Pros: "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
Cons: "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."

Pros: "Being fed was amazing and watching free TV was great!"
Cons: "I wish there were personal fans because it got uncomfortably hot sandwiched between people"

Pros: "Seating is tight. The crew was great !"
Cons: "As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights."

Cons: "I ordered Wheel chair for my parents but one of them didn't get it at all. When my parents were checking in for flight they asked the representative about meal selection and she didn't answer their questions properly and because of that my mom didn't get proper Hindu Vegetarian food on flight instead she got Egg omelet which she couldn't eat. She has to eat just fruits. My mother is a diabetic patient and she needs a food every after some time. I never had such a bad experience before with any other airlines."

Pros: "Very friendly and helpful crew."

Pros: "The flight was perfect! Great food,movies and I even got to sleep !"
Cons: "All was well!"

Pros: "Good selection of movies."
Cons: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."

Pros: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Cons: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Pros: "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
Cons: "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."

Pros: "She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks."
Cons: "Cramped seating."

Pros: "Left ontime and service was excellent."

Pros: "Good service onboard, good food. On time."

Pros: "I got some rest"
Cons: "unable to charge my phone or watch movies"

Pros: "Food was good and crew members were very nice"
Cons: "My check in luggage was in very bad condition when I receive it. My clothes were all wet and they got bab by each other’s colour. Many clothes are not in a condition to wear now. Those were expensive and I had a big loss because of that."

Pros: "Excellent very good"
Cons: "Everting so good ex"

Pros: "Pleasant flight"

Pros: "The flight crew was nice. Plane departed/arrived on time."
Cons: "I paid €60 extra to sit in the emergency door seat to get more leg room but once.i was in the plane learned for more leg room I accepted a smaller seat next to a bathroom and no entertainment. I could not store my belongings near me. No power outlet to charge my devices for my own entertainment on a 7 hour flight. Dealing with constant traffic for the bathroom. I sat in the middle seat between two hours other men. It was a constant struggle arm space. After 7hours in the air I could not wait to get off the plane. If I didn't actually pay an extra €60 for the seat I may not feel bad but I feel like I might have been better off without paying for the "upgrade""

Cons: "KLM crews look unhappy with their work. Everything they do is a favor not duty."

Cons: "Tiny old cramped plane."

Cons: "They didn’t let us board the plane. Allegedly the plane was changed and make us travel by train!! They offered us a compensation but we haven’t heard from them yet. Not good experience at all."

Cons: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!"

Pros: "Jet airways flight till mumbai"
Cons: "Poor legspace in Klm flight till Amsterdam"

Cons: "Why do the crew have to slam the overhead and catering compartments to get them to shut?"

Pros: "Easy airport business"

Pros: "quick boarding, responsive Airline stewardess, very polite."
Cons: "temperature control was not good, service was fine, seats were not comfortable. plane need to be cleaner."

Pros: "Good and plenty of food available."
Cons: "No power to charge phones, laptops, etc and no WiFi available. For such a long trip (10 hours) below industry standard."

Pros: "I have no complaints about the air crew. They where pleasant and attentive. Plenty of free entertainment. The food was good."
Cons: "my only complaint is the USB ports didn't work on any of the chairs that me and my family where assigned to."

Cons: "I requested low fat meals. The first one, was OK. But they forgot my request for the second one."

Pros: "Spacious cabins, friendly service"

Pros: "Except for my negative comment, a good flight."
Cons: "I paid extra for a window seat, but due to the poor alignment of the seats with the actual windows, I actually sat next to a wall! Nol much to see out of a wall. If KLM are going to charge extra for a window seat, then they should make sure there is a window there! If the seat had actually had a window it would have been an excellent flight."

Pros: "Newer plane. Dimming windows, upgraded bathroom. Flight crew very pleasant."
Cons: "Boarding wasn't announced. Limited in flight movie selection. Food was average. Same dessert for both meals served."

Pros: "Quick and efficient flight. Crew very organized. Great language skills"

Pros: "Service of the staff was great"
Cons: "Turbulence, with all our technology we still cannot avoid this?"

Pros: "crew"
Cons: "food"

Pros: "Professionality onboard, punctuality"
Cons: "In Bologna, They made me take stuff out of my luggage at check in, because the weight was 26kg instead of 23 kg and I'm even a Fyingblue gold member. Totally ridiculous."

Pros: "Feel like reacist Company"
Cons: "I didnt like the treatment of the crew."

Pros: "Seats ok. Crew is super. Drinks offered"
Cons: "Nothing, AF rocks"

Pros: "Easy boarding, entertainment"
Cons: "Crew was not very friendly on bot departure and return flights. Will make me reconsider Air France in the future."

Cons: "J’ai eu à payer un bagage supplémentaire sur internet à 160 euros. Mon compte a été débité et à l’aéroport de Dakar les agents au comptoir me disent qu’ils ne retrouvaient pas le payement du troisième bagage. J’ai été obligé de repayer le bagage comptant à 190€"

Cons: "This airline charges for everything, and after you pay once, they try to charge you again, and again, and again (four different people tried to charge me 4 different times for my two checked bags). And they lost the record of my payment, so I had to show 4 times the Amex receipt showing that I had paid before. It took 45 minutes and 4 non receptive agents for me to get my luggage checked. British Airways is significantly better."

Cons: "Very cramped seat on the TGV train. I will definitely choose and pay a seat on my own next time, rather than accepting the on picked by Air France... And it will be cheaper, too!"

Cons: "Seats are not comfortable for long haul. Airbus 380 premier economy. Not enough reclining and leg support."

Pros: "More space in business class (777-300) than many other airlines."
Cons: "Entertainment very limited. No adjustable air vents in this aircraft"

Cons: "Thé qualité officielle the images"

Pros: "Crew was attentive. Timings were spot on."
Cons: "Virtually no information at boarding which made everybody just make a huge line. Boarding they a bus, it was raining and we got wet."

Pros: "Everything! The service was exceptional!"

Pros: "Boarding procedures and crew were top. Wines and beverages excellent and even in super economy water was served several times"
Cons: "The food could have been much better, should consider doing everything organic. As it was, the chicken in the meal was awful, the dessert terrible. The rice in the salad hard, almost uncooked. The only good quality food was the bread and the cheese"

Pros: "Crew was good, seat was not, it was freezing cold and one little blanket was inadequate!"
Cons: "Provide another blanket when needed, was wearing shorts and a short sleeve shirt."

Pros: "Nothing !! Such a bullshit flight ever !!!"
Cons: "No tv fo 14 hr long flight !! Flight delayed for 1 he !! No proper arranged to board .. it was kiosk!! Food quality was worse. No space to seat !! Can’t sleep .. no leg space !! Worst fight till the date !!!"

Cons: "Boarding clusterf..."

Pros: "crew great comfortable"

Pros: "Food and drinks very good"
Cons: "In economy class the movies unable to listen to with ear buds. Bring my own next time."

Pros: "The new movies selection, food was very good, staff more friendly than previous flights"
Cons: "Boarding always a problem on MEA we have to wait too long in the queue"

Cons: "Not to be late ,and not to loose my luggege"

Pros: "Good food and crew"
Cons: "Plane was old and seats were super tiny. Even an average guy would be uncomfortable in it. Can’t sit in one spot for longer than 15 min without getting sore."

Pros: "Air France has the best crews! They really go the extra mile."
Cons: "My skis were lost on the way to Riga and had to be delivered 2 days later to Vilnius. That said, the situation was handled very professionally."

Pros: "Food was ok."
Cons: "Very little room in economy class. For a 6'1" person, it's impossible to get comfortable."

Cons: "I didn't get to board, ended up spending $2,400.00 over and above the $980.00 that I spent booking the initial ticket. I was not informed when I booked the ticket that when you transit through 2 schengen countries, you need a transit document. I was informed about it at then airport. Not only did I miss my flight, I had to book for the next day at a outrageous price. SUPER BAD CUSTOMER SERVICE...BOTH KAYAK and PRICELINE. Will never recommend you guys to anyone."

Cons: "My entire travel experience became extremely rushed and chaotic due to my flight being canceled and me being alerted -LESS THAN AN HOUR BEFORE IT TOOK OFF! This is unacceptable."

Pros: "The cabin crew was super patient and accommodating of the passengers."
Cons: "Cramped quarters"

Pros: "Enjoyed my food, especially tasty for airplan fare!"
Cons: "Not enough leg room"

Pros: "The entertainment screen was a small 4" screen. The movie selection was outdated. The screen in my seat did not work. Flight attendant said she would "call to have it reset" but it never worked. Fortunately, there was an adjacent empty seat that I moved to on my own initiative and without the flight attendant offering a seat change."

Cons: "Staff where so unhelpful that I missed my flight and then refused to offer any assistance as to how I could remedy this situation. This cost me over €180 which is a weeks food and stay for me. Don't fly with these guys or with air Croatia."

Pros: "The crew were nice."
Cons: "The boarding process was horrible and it involved climbing down steep stairs from the air tunnel to the tarmac to board a bus that took us to a far distance where the plane was parked. Had to new walk in the sweltering heat to the plane can climb up steep stairs in the heat! We were now kept in the plane for another hour with no aircondotion. It was boiling hot in there. We had to use the safety manuals to fan ourselves. We eventually left late and got to Lagos one and half hours we were meant to get there. Lastly not all the luggage arrived. Two days into my arrival and I am yet to get all my luggage. It was truly a horrible experience which was echoed by fellow passengers."

Pros: "The cabin crew were excellent"
Cons: "We were transported to the plane which was quite some distance to the plane via bus after climbing down steep stairs from the departure gate area. Then we had to climb steep steps in extremely hot weather. We were then delayed for a hour in the plane in very hot conditions as the plane had its air conditioning off and the ground air conditioning was not put on. We were swearing in the heat for an hour!! We arrived at our destination and hour and half late!!"

Pros: "Faster"
Cons: "Waited a while before take off."

Pros: "Nothing"
Cons: "The seat seemed smaller and space was very uncomfortable. The boarding process was very painful because we had to wait for a longtime."

Pros: "The noise-canceling headset is good."
Cons: "The premium economy seat is not reclined at all. The neighbor's seat is too much flexible. This is a maintenance problem. We report these problems to the crew, though there ignored... I should have chosen an economy class seat."

Pros: "Flight was smooth"
Cons: "Food"

Pros: "Nothing."
Cons: "They loosed our reserved seats, our luggage, food was awful, ground staff was disrespectful."

Cons: "The flight was late, real late."

Cons: "Its been a week. My trip has ended. I still do not have my bags. Terrible customer service."

Pros: "The cheese and the bread"
Cons: "The unprofessional staff during boarding and food serving"

Pros: "It es a good flight back"
Cons: "Items missing on duty free purchases"

Pros: "The crew was good and very good pilot's"
Cons: "No leg room between seats"

Pros: "the food"
Cons: "no room for legs"

Pros: "All of the crew were friendly and the flight was on time."
Cons: "No problems"

Pros: "Getting there on time despite delay"
Cons: "entertainment had very old media and no recent additions. Crew was not very organized"

Pros: "Great people"
Cons: "It was an hour late"

Pros: "Traveled fron SFO to CDG on AF in business class on an A 380. Lounge in SFO was smallish and not many choices in the food bar. Boarding was smooth. my second ride on A 380 in business and this trip reminded me quickly why I did not care for the A 380 on my previous trip. It is a huge plane with a huge sized business class which makes the cost less worth it compared to a Boeing. The crew were extremely helpful and caring. The food was acceptable. The seats on the plane were not comfortable in the lying position. Took a cab to our hotel in Paris (1st Arr) for a flat 50 euros. No meters."
Cons: "Arriving in CDG and facing a slow immigration with the passengers of this huge plane. I didn't care for the baggage delivery system. We were waiting for an hour only to realize that the arrival port for our luggage was changed."

Pros: "The food was good."
Cons: "I feel comfortable flying when I can see out the window so don't force me to close my window shade.The flight attendants kept forcing me to close my shade. Also new planes would be nice. Sick of flying on outdated technology."

Cons: "We tried to check our bags through Charles DeGaulle onto our connecting Air Canada flight and the agent refused to even discuss it. Pretty bad service."

Pros: "Movie selection was awesome! Food was good too."
Cons: "Too many interruptions. Every time there's an announcement, it interrupts the movies and some of the announcements were completely unnecessary and there were so many of them, it was like constant interruptions, really annoying."

Pros: "The flight went smoothly from boarding to landing. The crew was helpful, kind, & courteous. I would definitely fly Air France again. Online check-in was also easy to follow and complete."

Pros: "Good food. Although no Cappucino as in AF from Sanfransisco to Paris."
Cons: "No entertainment at al. Specifically, I could not lean my seat b/c of a mom with a baby behind me..."

Pros: "Great crew"

Pros: "The flight attendant in our long flight, London to Hoiston, was extremely nice and took very good care of our section. The seats were not all that comfortable: you could feel there was minimal padding on mine and my partner's neck rest wouldn't stay up."
Cons: "We were shocked to learn there were no outlets on the long flight from London to Houston. Luckily we had a power bank, otherwise our phones would've been dead."

Cons: "Seriously on an international flight between Linate, Milan to Heathrow, London PAY pounds for a hot coffee or tea."

Pros: "Great crew, excellent legroom, excellent meal, snacks"
Cons: "Eliminating the 1 hour delay to get to the gate at Logan after landing early."

Pros: "Updates on status via email and sms"
Cons: "Choices not AWS international, too UK centric, Crew was superficial and curt"

Pros: "Flight crew was friendly. Getting to leave the plane."
Cons: "Seats were the smallest since I tried Ryan Air. Boarding is ridiculous process of elevators, buses, and salmon stand-offs as people board from the front & rear with no guidance. Arrival was also waiting on buses before a 15 minute ride to the far side of the airport. No food or beverage is offered free. Not a pleasant experience in any way."

Pros: "Food was good. Intertainment options good."
Cons: "My seat did not recline so I had trouble trying to sleep thru the night flight. Seats too cramped even after updgrading."

Pros: "short flight, no issues"
Cons: "nothing of importance"

Pros: "Crew was polite."
Cons: "Food standard has gone down. Crew needs to be increased as per passenage ratio Aircrafts need to be upgraded as to middle east aircrafts standard."

Pros: "N/A"
Cons: "N/A"

Pros: "BA did everything right. Weather caused hours of delays on tens of flights. Airport was not prepared to manage the volume"
Cons: "Over 2.5 hours delay"

Cons: "If you want to reserve your airline seat (I'm talking a standard economy seat) you have to pay $34 per seat if it's 24 hours or more before your flight. Guess what happens at 24 hours? The airport takes over and you're stuck in the middle of a crowded 10.5 hour flight all because you weren't able to select your seat ahead of time. Just another money grab from a tanking airline."

Cons: "I wish we would have been offered something to drink that was complimentary."

Pros: "The curry was good."
Cons: "LHR-JFK was on an older, more claustrophobic plane. Flight crew had a hard time keeping passengers in check, and there was a lot of yelling. The cabin got quite hot, so we were relieved to get off the plane. Older screens made it difficult to enjoy media."

Cons: "Poor service and communication"

Pros: "On time"
Cons: "Overhead luggage compartments broken and taped shut. Delay in boarding. Nothing offered not even water. Except items to be purchased. No frills airline at non budget price"

Cons: "Delayed 4 hours!"

Pros: "we took off and we landed"
Cons: "Checkmytrip kept giving different information about the flight. once on board with delay first officer said they would try to make up time. Soon it was all about air traffic control. said that FlightConnections would be working on flights for this with missed connections. not true - nothing done while we were flying, and landed"

Cons: "Canceled for no reason ca"

Pros: "The landig was the best I have ever experienced in 20 years of travels, I was then informed that the pilot was a woman :) great to see more female pilots around"

Cons: "It was on Air Lingus not BA. No Entertainment -"

Pros: "Good pilots. Safe flight."
Cons: "No free beverages between Milan and London! This is the very first time I have not given free water!"

Pros: "Nothing"
Cons: "Seats didn't recline, no entertainment, no beverage or food service. Delayed leaving and landing and the ground crew couldn't find a working jet bridge further delaying the disembarkment. I almost missed my connection despite a 90 minite layover."

Pros: "Everything was fine, food was better than expected, on time"
Cons: "This was a connecting flight and they should allow extra time when changing terminals. 2 hours was BARELY enough with 2 20 minute bus rides and a huge line at security, to top it off, 1/4 mile of moving walkway was shut down for no apparent reason. These are Heathrow issues, not really BA issues."

Pros: "The flight to London was fine."

Pros: "excellent, efficient, clean, professional"
Cons: "partnering with American Airlines is a crime and an offense."

Pros: "The craft, the crew, the food was excellent"
Cons: "Ackward media control"

Pros: "Ontime and efficient"
Cons: "No on line checking available from London to SFO"

Pros: "On time boarding and enterteiment"
Cons: "Need to buy drink. (Water)"

Pros: "Crew was pleasant"
Cons: "Many lengthy transfers at Heathrow. Exhausting."

Pros: "good movies"

Cons: "There should be an attendant at the entrance to the boarding area. Too many people try to line up and to into the queue before they need to. Either they don't understand the language or the procedures. There should be people walking around to answer questions on boarding procedures or better announcements in several languages. the Asians were extremely confused as were the Germans we encountered. They never announced for people with disabilities to get ahead of others. It was a big "casino" as the Italians say when everyone charges the boarding area. People could be put in groups according to where their seating is, making it easier for all."

Cons: "1. It was raining in Milan when I departed. Clearly my checked suitcase was exposed to major rain because several layers of clothes were very wet when I got home. 2. I'm a senior citizen trying to stretch funds to travel -- paying extra for an early seat assignment is not in my budget. Logging in 24 hours ahead to get a seat was incredibly inconvenient--I happened to be in a museum and without WiFi. (It could have been in the middle of the night or on a connecting plane.) I then had trouble entering all the required data and was finally told I had to wait 24 hours to try again-- that made no sense because I had to be on my flight 24 hours later. As a senior citizen who struggles with using the internet, it is particularly difficult. PLEASE let people choose a seat when making a reservation WITHOUT charging extra. 3. I was shocked that I couldn't get a glass of water without paying for it!!!!"

Pros: "I had an entire row to myself, the flight was on time, and the crew was great. The views of the Alps below were entertainment enough."
Cons: "N/A."

Pros: "Nothing"
Cons: "Flight was late. Poor support from ground personnel in LHR Poor service"

Cons: "I did not like the seats. I have. Bad back and found the seat uncomfortable."

Pros: "n/a"
Cons: "Did not make it. We are still stuck."

Cons: "flight was cancelled and they abandoned us"

Pros: "Sandwich was tasty, but had to pay for it. On short flight, that's not a big deal."

Cons: "Online check in was not available on 4 international flights, despite 24 hour checkin being advertised. Expect your seat preferences to be limited unless you pay $35-$85 per flight to pick your seat in advance."

Pros: "The first class steward who helped us when he didn't need too. The free films."
Cons: "I flew British Air in the past and had excellent service. I actually would have paid a bit more to choose them as an airline. No longer! Horrible service. Our stewardess was rude and unhelpful. Best example, when my husband turned in the remains of his last meal, something had leaked over his tray table. She didn't bother to help. He luckily had some extra napkins. She watched him clean it up and then left without taking the soiled napkins. Thanks. The meal quality was poor on the international flight. American handled the start of our vacation. Such a superior international flight quality compare to British Air."

Cons: "There was no direction when boarding, resulting in 2 lines of people from different direction trying to board! No entertainment at all. You have to pay for even water."

Pros: "We didn't crash."
Cons: "No leg room at all. Felt like a sardine in a can. Not even water is free. Staff were horribly inefficient with the snack cart They finished 15 minutes before landing on a 2 hour flight!"

Pros: "I liked the fact that the crew got out of he way when I went to the bathroom."
Cons: "The boarding process was chaotic, everyone ran to board and it wasn't clear who could board when, there was no wifi on the plane, the "screens in the headrest" were not functioning, and the ones that were were SO OLD that you could see the lines on the screen where you were supposed to touch, entertainment was terrible, and we sat on the runway for over three hours because "the left engine wasnt starting" only to discover two hours later that a latch was frozen which is why it didn't start, so they defrosted it and then we flew. WTF?!"

Cons: "Checkin staff , who don't appear tombs BA but from another airline working on behalf of BA, apparently punted a problem they knew would take much effort to resolve to the BA agents at Heathrow"

Cons: "Non-stop from Madrid to Philadelphia was canceled apparently because of a computer problem and then I was rerouted through Amsterdam with an extremely short connectios which in turn meant that baggage did not make it and was opened and damaged !!! BA clearly at fault. BA Reservations agent suggested to enter a complaint"

Pros: "Very organized. Weather delay due to fog was unavoidable but made up time enroute"
Cons: "Would have like a few updates at the gate, but staff did not update."

Cons: "Boarding was a nightmare. Staff were rude and did not communicate well. I am a million miler with Umited & I wished I had flown with them!!"

Pros: "The British Airways staff was good. The food was decent, we took off on time and the loading and unloading of the plane was orderly and efficient."
Cons: "The Boeing 787 'Dreamliner' is a a sardine can with wings. I'll admit, I'm a 6'5'' man, but I'm slim and in good shape. I fly often on many airlines. I'm also not a rich man and I fly coach. The legroom was pathetic, and despite being a slim guy I felt crowded, jostled and uncomfortable. I will avoid the plane at all costs in the future."

Pros: "The crew members were all courteous and helpful. It wasn't too cold. The journey back to Boston was not too crowded so that it was possible to relax."
Cons: "The food was absolutely atrocious. There was not one thing that was even remotely edible. Even the bread was cold and hard. It was abominable, as it always is, in my experience on BA. Even worse than American Airlines and that is really saying something. If there had been some crackers or nuts or cheese, or something like pretzels, it would have been nice. The effect is that British Airways looks stingy and upholds Britain's old and actually outdated reputation of being absolutely terrible at food. The entertainment was not working on the seat that I was sitting in, except for some awfully old TV programs from a million years ago. I tried to listen to the music but it was terrible quality. On the seat next to me the entertainment was available but very difficult to navigate and the screen was snowy/blurry. The reading light was positioned so that it was very uncomfortable to read by it."

Cons: "The airline needs to board and deboard by group number."

Pros: "no"
Cons: "on time departure"

Pros: "Nothing"
Cons: "They canceled the flight"

Pros: "Gates, delays, changes"
Cons: "Boarding was a mess. No opportunity for priority boarding. Flight crew no help. Just another hum drum experience."

Pros: "Friendly staff"
Cons: "Rickity old plane. Needs updates badly. No drink service options. Cash only bar? Hello, this is the 21st century calling the 20th... You can have your plane and payment methods beck."

Pros: "On time arrival"
Cons: "Everything else"

Pros: "On time, no issues, friendly and professional staff."

Pros: "smooth disembarking"
Cons: "30 mins delay"

Pros: "Full meal service, friendly and helpful crew, checkin agent went above and beyond to get us checked in even though we were late in getting to the airport."
Cons: "Ancient plane with old, uncomfortable seats and no in-seat entertainment. AA should warn customers when booking these old planes."

Pros: "Just being able get home."
Cons: "After madly rushing to get to the gate, we found out 5 minutes before scheduled boarding time that there would be a 15 minute delay in boarding. After that, we were told there would be another 30 minute delay. Once we were on board and the cabin doors were closed we were told there would be another 55 minute delay. Also, LGA is such a mess these days due to construction and would have been nice to get an email notification beforehand about it. We barely made our outgoing flight!"

Cons: "No entertainment on board Wifi not working."

Pros: "I was just happy to get a flight out early the next morning when my Thursday afternoon flight was cancelled."
Cons: "I ended up in a middle seat due to having to be rescheduled, but it was still comfortable."

Pros: "We boarded the flight pretty quickly"
Cons: "This elderly woman took long to put her baggage above so someone that was sitting a row behind my seat decided to take all of the overhead bin space, he definitely did not have a carry on size luggage and I feel that would have never happened if tsa would have noticed his carry on was too big"

Cons: "Everything was great."

Pros: "I liked how quick the flight was to New York"
Cons: "Once boarding the plane and searching for my seat number , all of the cabin went pitch black . The lights went out for not more than a few moments. When the lights came back it was problematic and dim then fully lit to flickering off and on. Whenever it "seems" to have any electrical or mechanical failure. It's natural as a passenger my first thought is it's a Bad omen . I had genuinely lost some faith in the plane ."

Pros: "Swift boarding."
Cons: "As hot and humid as Mar-a-lago under investigation by the DOJ in August."

Pros: "flight left and arrived on time. Service was efficient and friendly."

Cons: "Older plane"

Pros: "It was good fly can't complaint the attention was great"
Cons: "When I was flying to Arkansas from NY they didn't give anything to eat"

Pros: "Movies"
Cons: "These new airplanes are AWFUL. The storage under the seat in front can barely fit a backpack, and if you're over 4 feet tall you'll hit your head trying to get anything off the floor or out of a bag. I could barely store my book in the seat pocket in front of me. Looks like this is the new face of flying with this awful airline."

Pros: "Very professional and friendly."
Cons: "N/A"

Pros: "Volare con American"
Cons: "No snacks offered! No alcohol drinks offered!"

Cons: "I found out that my original flight (Wilmington to NY) was canceled 5 hours before it was scheduled to leave. I was rebooked on an earlier flight to Charlotte, which I could do because I had coincidently finished packing early and lived close to the airport. At the airport, my new flight was delayed, which could have caused me to miss my connecting flight to Boston and be stuck at the Charlotte airport overnight. I was then rebooked on a flight that was leaving to NY, with a connecting flight to Boston at 7."

Cons: "Always a problem with these guys"

Pros: "The cookies were good"
Cons: "The gangplank was broken. It took so long for them to ascertain the situation, move the broken gangplank away, move the plane from gate B15 to B16, load passengers & luggage and take off, that I missed my connection in LaGuardia. I had to get a standby flight & thankfully got on. Why wasn't that equipment checked out long before it was used?"

Pros: "Flight attendants."
Cons: "Last Friday I had booked my flight for 8am, but when I woke up at 5am I found that they had just cancelled my flight without reason or rescheduling at 4:30am. I called the flight (American Airlines) and was put on hold for 45 minutes. Once I was able to get a hold of someone I rescheduled my flight to 7am, which was very rushed. I still managed to reach on time. my 1st stop was LaGuardia and there my gate was exchanged several times and my flight was delayed for 2 hours to Montreal Canada. I reach Montreal and missed my connecting flight to Winnipeg. Again American Airlines did not reschedule for me, the best they can do is give me a $12 voucher for food. So I get my rescheduled for a flight 3 hours later with an additional atop to Toronto. Unfortunately due to all these circumstances I miss one of the wedding events. I was supposed to reach Winnipeg at 4pm but end up reaching at 12:30am. When returning from Winnipeg, I came across more problems. My flight was cancelled due to weather, and again it is delayed for two hours. Our plane had left the gate and so when the airports in NY were closed we were far from the gate. They made us take our luggage and walk back to the airport. There were no clear instructions given and again I had to reschedule. I was stuck in a country with no family or friends at the airport two hours short of a 24hour day. I am really disappointed in the kind of treatment I received as a flyer, and I have flown many times with other airlines. I also don't buy from Kayak, and this will be the first and last time I ever do."

Pros: "EVERYTHING"
Cons: "EVERYTHING"

Pros: "Crew was very friendly. It was very comfort and the seats are very good."
Cons: "They changed the terminal for departure three times. Every time it changed al lot of people had to take the shuttle between terminals again. I don't think it was American Airlines fault, but the la guardian airport was not really customer friendly"

Pros: "Delayed 3 hours"
Cons: "Rude people"

Pros: "Nothing !"
Cons: "My flight was delayed an hour before being departed. And then canceled and then they moved my Flight and that flight was delayed too. I miss my grandmothers service, I am very upset to say the lease. I am not pleased at all."

Pros: "Excellent service fligth on time no complains"

Pros: "The airline staff was friendly"
Cons: "Well I actually got to the airport 2 hours early. When we took off on schedule I never imagined we would fly for 40 minutes in the air and actually turn the plane around to land at the same airport that I left from! They said there was a mechanical issue with the plane. I spent 12 hours at the airport. It was an awful experience and I missed the celebration I was going to attend in New York. I arrived in NYC at 10:00 in the evening."

Pros: "Made it to LGA"
Cons: "Didn't make it home"

Pros: "Prompt boarding, checked our carryons for free"
Cons: "Air up too high like a refrigerator"

Cons: "Delays are always bad point"

Pros: "Fast entry... Great crew"
Cons: "Entertainment"

Pros: "I made it to NY somehow"
Cons: "Everything. I have 2 roller bags I carry on to every flight I have ever taken and they charged me $25 per bag to check because it was a "snug" fit into their dimension box. Also gave no snacks and only half can refreshments, no entertainment."

Cons: "Not being told the real reason for the diversion and being 7 hours late to LGA."

Pros: "The crew was very friendly."
Cons: "It was freezing cold on the plane. There was no way to control the amount of air blowing on me."

Cons: "Horrible they transfer my bag to a different airport"

Cons: "Everything"

Pros: "Nothing"
Cons: "Flight delayed 4 hours, AApersonnel at Luis and counter a little rude, seat was broken on plane....waited almost an hour for luggage!"

Pros: "Very comfortable."

Pros: "Customer service was great"
Cons: "The landing to New York was very scary,"

Cons: "There's no room for non skinny people. It was awful"

Pros: "staff was friendly and helpful."

Cons: "Nothing, last time flying this Airlines"

Cons: "The flight cansel"

Pros: "Kayak sent several updates regarding the flight delay."
Cons: "Flight was delayed over 3 hrs however the airline itself didn't contact me only kayak"

Pros: "Courteous staff, let us on board as we were late arriving to the gate at no fault of ours."
Cons: "We flew into DC at terminal B and had to run to terminal C. We had to checkin again and security almost made us wait on the long line. We complained, stating we had 15 mins to make our flight. Finally they let us through and we ran to the gate, which was closed but the staff opened the door and we got on. Thank goodness!!!"