Find Cheap Flights from Italy to New York

No frills budget carrier, mostly exactly as I expected.

If you overbuy luggage allowance, there is no way to undo it, even within 24 hours. I made a mistake, thinking I needed to purchase more luggage, recognized my mistake right away, and still ended up paying for luggage allowance I didn't need.

Seats are too small

In flight staff was friendly.

$46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

Nice newish planes. Competent but basic service in the air. Nice air crew.

Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.

We stood in a crowded area after our documents were checked and they would not let us on the plane. 100+ people crammed in a small space, standing and waiting, with all of their bags and everything. what a disorganized Airline!

Not announced to everyone that seats assignments no longer valid. Plane had no chargjng ports

The food and service in general

The sets are'nt confortable.

They double charge me for the luggage and was very rude

Everything was perfect

Everything

The service and THE FOOD WERE GOOD !

Service and food were good considering it was "plane food". No delay whatsoever.

Black box under the front seat. No room for legs. Seat blocked in lower position, impossible to make it stay in upper position. Entertainment wasn't working good: extremely laggy when it was working ... Seats are way too short. You got the neck support into the upper back ... And I am only 1.80m. Overall, I am done with Swiss until they upgrade their planes. Wifi was 99usd for 220 mo ... what a joke. A 20+yo plane for a such reputated company. There was still the ashtrays inside the restrooms.

Nothing stood out

Nothing Stood out

Traveled with my dog. They had empty row so United moved us there so dog can be comfortable under the middle seat. Staff was very nice and offered water and ice for the dog.

There was a very unruly child on the flight. The attendants did their best to deal with him but it was quite chaotic for a long flught

Crew and Food

DELAYED BOARDING, OVER CROWDED TOO TIED, VERY HARD TO GO TO TOILET OR STAND

There attention to detail, client comfort, friendliness, food, all was a ten out of ten. Thank you for the lovely experience.

The transfer was too complicated, long distance to walk, security check line, not enough time for transfer, had to run to catch the next flight

Simple morning flight. Not at all full. Left on time, arrived early. Plane was new. Crew was happy. What more does one need? They were beta testing a new WiFi service. Free, but not yet ready for prime time.

The flight was not crowded and that was a nice surprise for a transatlantic flight. Each passenger was offered a personal bottle of water upon boarding, cabin crew was very nice and professional. The flight was on time and we arrived at the airport of destination even ahead of time!

There was no soap in the toilet...

The food wasn’t good and it would be great if they had pasta or some vegetarian option.

The movie selection did not seem extremely varied.

We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!

Good services!

Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either

Nothing

Seats e not comfortable. u have to buy everything. even a water staff is not caring

Price was very inexpensive, crew was polite and efficient and our flights were on time. Airport in Iceland seems new and hip, but is small.

No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

Seats are too small

Customer service in Milan was great. Crew was very nice

Kayak was misleading didn't tell us about extra fee for bags. Customer service in NYC was super rude.

They double charge me for the luggage and was very rude

The crew was good

I’m writing from the airplane, more than 1hour to reach the terminal and the assigned parking spot....why????

Staff was nice

Delays to and from without much of a heads up, food was terrible and couldn’t choose both times. No zone boarding going to Italy, really disorganized. From Italy to ny, they moved my seat after a 3 hour delay, just adding salt to the wound

Spacious seats

Bag check process

Nothing stood out

Nothing Stood out

TV screens and movies. Food was great.

Service and food were good considering it was "plane food". No delay whatsoever.

Black box under the front seat. No room for legs. Seat blocked in lower position, impossible to make it stay in upper position. Entertainment wasn't working good: extremely laggy when it was working ... Seats are way too short. You got the neck support into the upper back ... And I am only 1.80m. Overall, I am done with Swiss until they upgrade their planes. Wifi was 99usd for 220 mo ... what a joke. A 20+yo plane for a such reputated company. There was still the ashtrays inside the restrooms.

The crew is excellent. Very friendly, professional, and helpful. Both on board and at the desk inside the airport. They listen to your needs and respond the best they can. Seats are comfortable enough for Economy. Good selection of movies to watch. The flight was on time and arrived even a little earlier than expected.

The food was filling, but not particularly tasty. For those seated toward the back, there was no choice. Although maybe there was no choice to begin with. Normally, on international flights, for the first (bigger) meal at least, you are given two choices, such as meat or vegetarian, beef or chicken. The food itself wasn't great. The salad was below average on both flight, from and to Chicago. So was the desert. Drinks are offered once with each meal in very small glasses. Although there is a bottle of water from the start.

Good airline teamed up with crappy American brings them down. Don't waste money!!

it was on time

it was a poor food choice again.

Smooth flying

Choice of movies

Traveled with my dog. They had empty row so United moved us there so dog can be comfortable under the middle seat. Staff was very nice and offered water and ice for the dog.

One flight attendant in particular was outstanding, Eva. Because of her, I would definitely consider Lufthansa for our next trip to Europe!! She mot definitely went above and beyond in her service and professionalism.

Efficient, on time, and the experienced air crew did well with a wicked wind shear at takeoff.

No movie, no passenger loading from the rear.

Great service and timeliness.

I wasn’t offered earphone headset so I could not enjoy entertainment.

Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either

Food was excellent, frequent and filling

The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too.

Able to fly direct to ansterdam

Have to lay over on the way back. More expensive than other airlines.

The attendants took great care of us. Super smooth flight.

Original flight was delayed, and therefore, missed the connecting flight. Nobody from Air Italia helped the situation , and the passenger was forced to buy a new ticket to Naples.

Customer service in Milan was great. Crew was very nice

Kayak was misleading didn't tell us about extra fee for bags. Customer service in NYC was super rude.

We stood in a crowded area after our documents were checked and they would not let us on the plane. 100+ people crammed in a small space, standing and waiting, with all of their bags and everything. what a disorganized Airline!

The crew was good

I’m writing from the airplane, more than 1hour to reach the terminal and the assigned parking spot....why????

Service

One flight attendant in particular was outstanding, Eva. Because of her, I would definitely consider Lufthansa for our next trip to Europe!! She mot definitely went above and beyond in her service and professionalism.

The Crew was very helpful, they were always around and offering all kind of help.

The food was very cheap, we had no choice for a better offer. We were hungry and had to eat.... The seats were changed at the last minute, we were very upset!!! We did our confirmation on line and get our seats assigned. When we got to the airport we were surprised that they changed them.

There attention to detail, client comfort, friendliness, food, all was a ten out of ten. Thank you for the lovely experience.

Friendly in-flight personell

Approx. 1 hour delay, which was not the airline's fault (construction on runways)

The attendants took great care of us. Super smooth flight.

Boarding was confusing and disorganized

Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished.

Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket.

Staff was nice

Delays to and from without much of a heads up, food was terrible and couldn’t choose both times. No zone boarding going to Italy, really disorganized. From Italy to ny, they moved my seat after a 3 hour delay, just adding salt to the wound

Original flight was delayed, and therefore, missed the connecting flight. Nobody from Air Italia helped the situation , and the passenger was forced to buy a new ticket to Naples.

Staff was nice

Delays to and from without much of a heads up, food was terrible and couldn’t choose both times. No zone boarding going to Italy, really disorganized. From Italy to ny, they moved my seat after a 3 hour delay, just adding salt to the wound

Not announced to everyone that seats assignments no longer valid. Plane had no chargjng ports