JAC - JFK
Find cheap flights from Jackson to New York John F Kennedy Airport from $238
Round-trip
1 adult
Economy
Fri 4/21
Fri 4/28
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- Morning departure is around 1% cheaper than an evening flight, on average*.
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Top 4 airlines serving Jackson Hole to New York John F Kennedy Airport
Scores according to KAYAK customer reviews8.3
Alaska AirlinesOverall score based on 29420 reviews
8.5Boarding
8.3Comfort
8.8Crew
7.9Entertainment
7.9Food
Cons: "Airplane temperature. It was warm and humid."
Cons: "I had never flown Norwegian Air before. It was a very comfortable flight."
Cons: "The inflight system was hard to use. The rented iPads had to be given back almost an hour before the end of the flight."
Pros: "Andrew and James the flight attendants were fantastic. The flight crew was great. Very smooth flight."
Pros: "Everything was superb! The airline I prefer did a great job! The seats, the food selections, the staff - everything!"
Cons: "Nothing. Everything was just perfect!"
Pros: "Crew was so helpful and nice!"
Cons: "Better entertainment options and food options"
Pros: "The plane was clean and the ticket was cheap."
Cons: "Boarding process was needlessly complicated — just assign everybody a seat beforehand. Gate agents were rude. Seats are very uncomfortable and it’s difficult to sleep on red eyes. It should be prohibited to fly 737s cross-country."
Pros: "Nothing"
Cons: "Delayed flight by several hours. When the replacement plane arrived, the crew had to leave for a replacement crew. We arrived in New York half a day after our scheduled original arrival."
Pros: "Quick boarding"
Cons: "More room"
Pros: "The crew was very happy and welcoming."
Cons: "We were late and I missed my flight. I was told Flt 452 from LAX to JFK is notoriously late. Also, there could have been more updates about our delayed arrival."
Pros: "I just really like the customer experience with Alaska. I dislike flying, but Alaska makes things as painless as possible."
Cons: "I don't think anything could've been better, it's not possible to be comfortable in coach, but we all already know that."
Cons: "You pay first class a looot of money But your seat can not even recline properly"
Cons: "Delayed 1 hour and 43 minutes. Unacceptable."
Pros: "Nothing"
Cons: "Should have let me cancel, or gave me credit for another flight, my schedule changers and I asked 2 months in advance, they could care less"
Pros: "yes, yes,yes!"
Cons: "nothing really..."
Pros: "Crew very helpful especially considering I had a child with me. Boarding process was very easy. Departure process was very easy."
Cons: "Food and seating could have been better considering the price for first class."
Pros: "Fast boarding, nice crew, good flight!"
Cons: "I know it was a late night flight but I expected more than just a little cookie and 1 drink for 5 hours and a half. The seats were fine but could be more comfortable."
Pros: "Crew is always lovely on these flights. attentive and courteous."
Cons: "I got bumped to first class. Which sounds amazing, until you realize it’s the worst first class you’ve ever experienced."
Pros: "Crew was ‘amazing’!!!"
Cons: "No seat assigned at check in. I got the window seat on the last row, right next to toilet and not reclining. :( No entertainment system on such a long flight unless you rent a tablet from them"
Pros: "Nice crew, intermittent information by crew, Plane ended up leaving ontime despite being delayed initially"
Cons: "Had to go outside via ramps onto tarmac to take a bus to the plane which involved waiting on bus for 25/30 minutes before it moved! Then off bus and up ramp onto plane - not most comfortable process! So it wouldve been better simply to board plane at the gate, and no delay- plane initially delayed"
Pros: "Crew was so accommodating! Excellent service and personality. Smooth easy flight"
Pros: "Premium seat was nice"
Cons: "Wish exit row seats reclined"
Pros: "Crew was friendly and fun. Seats were roomy with plenty of leg room."
Cons: "No soap in bathroom stall. Told crew who tried to correct it but it was broken. Boo..."
Pros: "Free movies"
Cons: "No free snacks"
Cons: "Media didn’t work on flight to or from Los Angeles"
Pros: "Plane shakey poo. Me so scared."
Pros: "Most everything"
Cons: "No bottles of water for sale and not enough water to drink, and one bathroom broken without possibility or offer of using first class bathroom to cut down the line"
Pros: "Clean plane and pleasant crew and announcements."
Cons: "The complimentary snack were dry sugar biscuits."
Pros: "Ample leg room (I’m 5’9, could be tight for someone 6” and taller)"
Cons: "No headphones provided for inflight entertainment. I have an iPhone 8 so I only have blue tooth headphones and couldn’t watch the movies displayed."
Pros: "I love that you can charge your phone in-flight! It was a red eye, so I wasn’t trying to watch movies or anything, but battery life is always a concern when you want to use your phone. There’s no free WiFi but you can text, which is cool."
Cons: "Generally, we all know coach is just uncomfortable. This was made worse by the fact that the flight attendants NEVER STOPPED WORKING THE AISLES. On a red eye, things usually get quiet after an initial drink service. And they even said it was going to, but that was a lie. I was in an aisle seat and got knocked by drink carts rolling past on at least 3 occasions, and they would talk without even trying to stay quiet. ALL NIGHT LONG. I definitely didn’t sleep, which is usually pretty easy for me. I fly a lot of red eyes and have gotten used to getting to sleep on the plane, but this was by far the worst experience I’ve ever had."
Pros: "Very pleasant and attentive employees."
Cons: "Booked at last minute so have middle seats."
Pros: "Crew was very warm and friendly! Delicious food and snacks available for purchase."
Pros: "Flight attendants were upbeat and attentive. They came around frequently with food and drink carts."
Cons: "My wife and I had our seats changed (not requested or offered) to “sit together”. Turns out this was in the last row, and between not having a reclining seat, a generally rough flight, and the constant line to the bathrooms it was particularly unpleasant. I should have looked more carefully at the seat assignments and they should have been more up front!"
Pros: "Nothing."
Cons: "Our flight was supposed to leave at 10pm. We all boarded only to be told that some ground crew vehicle ran into the cargo door and scratched it so badly it had to be reported. The report must be filled out and sent to Seattle for review. We were told by the air crew this would take a few more minutes. It took over almost an hour and a half. Screaming babies and a FULL plane. We finally changed planes to the other end of the Terminal. I got no sleep and missed a very special Labor Day Holiday with my daughter because I am sleeping now. I dont understand how your own ground crew can damage your plane and it take so long for you to decide to change planes AFTER BOARDING A FULL PLANE!?!?"
Pros: "Staff was nice - they did what they could"
Cons: "Six hour delay. Unreal."
Pros: "Everything"
Cons: "N/A"
Cons: "There were no headphones available on the flight, the seatbelt signs were half working, half not, and when I tried to use my own headphones- the jack in my seat was not operable. On the Alaska flight on the way out, the seat was broken and I couldn’t recline for the whole 7 hour flight. It just seems as though there is a repair issue with Alaska/virgin airplanes."
Cons: "When I came into la my seat was changed without my notice and I was placed in the emergency exit. The staff at the gate told me I was upgraded which was a total lie. I was uncomfortable the whole ride when that should not have happened being that I picked my seat over 3 months ago."
Cons: "One 4 pounce cup of cranberry apple on a 6 hour flight"
Pros: "Everyone was very friendly and professional, they granted me with an unexpected upgrade."
Pros: "Quiet, relaxation, good service."
Cons: "Tight seat, hard to get out of."
Pros: "I liked that the tv and entertainment was fairly up to date with a variety to choose from."
Cons: "I was taken aback and disappointmented to board a plane which smelled like the bathroom and seemed not to be cleaned for our flight there was crumbs all over my seat. Also the flight attendents barely made an appearance for me to even request some water! This is not spirit where everything is a la carte on a flight. Disappointed!"
Pros: "I like people who work for Alaska they try they best are very professional and polite."
Cons: "I travel from Hawai to New York with a laid over in San Francisco In the airplane around 6 hrs fly the offer only one time drinks. Went I check my luggage in HNL they tell me will go all the way to JFK airport , went I was in San Francisco they call me to pick up luggage because they don’t sent to New York. Went we arrive to San Francisco airport they delay fly for 3 hrs I have a hotel in NY to sleep for 5 hrs before I pick up rental car and start to drive to my next trip . I lost my hotel reservation, again only one time they offer drinks and food was not good in airplane ."
Cons: "Delays both ways! Captain didn't even say the reason why. Really annoying just sitting on the plane for an hour"
Cons: "My seat didn’t recline, and the flight was too full for me to move seats. On a red eye this was a real disappointment for me."
Pros: "Crew was helpful and kind. Would fly it again."
Cons: "Plane small and crowded. Food is a little pricey and they need to offer more than just 2 cookies."
Pros: "I enjoyed what felt like more room, especially since the flight was relatively empty and the lovely crew who seemed to be in very good spirits."
Cons: "I wish that there was food included in the price of the ticket and that there would be screens for viewing on the back of seats like with other companies. I find this to be a nice perk for flights longer than 3 hours."
Pros: "There was lots of room The flight was not full"
Cons: "No hot chocolate as one of the free beverages:("
Cons: "My flight was canceled by the airline so I never flew with Alaska Airlines. Missed my nieces wedding due to the flight being canceled."
Cons: "Seat wasn't comfortable"
Pros: "The crew is nice"
Cons: "Boarding was horrible."
Pros: "Very nice, pleasant crew."
Cons: "Extended turbulence was very uncomfortable. One toilet out of service. Otherwise good flight."
Pros: "The plane was nice, entertainment options were great, pilot was super kind."
Pros: "I loved being upgraded to first class and the crew was so attentive."
Cons: "Nothing, glad this was a better experience than the trip to Miami."
Pros: "Comfy"
Cons: "Seats a lil tight"
Cons: "uncomfortable seats, thin seat cushions"
Cons: "When we booked this trip via Kayak, we thought that we were booking on Westjet. Westjet knew nothing about the flight when we tried to check in."
Pros: "The plane was nice and the entertainment on the flight was great! Flight crew very friendly."
Cons: "Our plane was delayed multiple times and we were not provided an explanation as to why. For as expensive as this fare was the fact that Delta was at fault for the delay and did not offer any compensation for that delay is frustrating. A few extra free snacks doesn’t cut it."
Pros: "Crew was good seat comfortable"
Cons: "Better snacks"
Cons: "It was lovely. It was my flight from nyc to dc that was terrible."
Cons: "the flight was delayed and so I missed my train home"
Pros: "Amazing service from crew"
Cons: "Friendly crew and lots of good free snacks!"
Cons: "Plane left without me because they don’t know how to put gas in the plane in Jackson"
Cons: "Bigger personal space"
Cons: "Food was ok...cramped space"
Pros: "the worst thing that I've traveled in my life I do not travel again by delta 3 hours without food and without taking or water we were not given that service is the worst its employees are a disaster"
Cons: "the worst thing that I've traveled in my life I do not travel again by delta 3 hours without food and without taking or water we were not given that service is the worst its employees are a disaster"
Pros: "Food was good and plentiful. I definitely left the flight feeling full."
Pros: "Nothing."
Cons: "I missed check in (not flight) by 5 minutes. Delta did nothing. I called Aeromexico. After 30 minutes on hold they told me there was nothing they could do. Called Kayak, you guys said you couldn’t do anything. Finally I got some 3rd party phone number I was given by Kayak. I called the number and it was not in service. In all my years using this app this was the biggest disappointment ever!!!!"
Pros: "The people were all really nice and helpful and fun. Food was great. Watched a fun movie."
Cons: "Boarding was a bit unpleasant when we had to stand in a crowd before the shuttle came."
Pros: "Food and entertainment was good"
Cons: "The bathroom I used was disgusting."
Pros: "Hot towel was a plus"
Cons: "The seats weren't that comfortable"
Cons: "N!A"
Pros: "The flight attendant, Winsom, was fantastic."
Cons: "Did not like being assigned a seat next to the bathroom and having an aisle full of people waiting to get in."
Cons: "No wifi, no leg room"
Pros: "Great movies...."
Cons: "It takes time and worries to find the air train and Aeroflot registration."
Pros: "Great and friendly crew"
Cons: "baggage rules, check in with baggage, change fee for flight when it was not customers issue that caused the 5 min delay! Unable to reach reservation desk on line or via phone (neither was the gate agent)"
Pros: "The staff. They were very helpful and polite!"
Cons: "We didn’t leave on time"
Cons: "There was a change in our flight. According to Delta you didn't confirm every leg of our flight and the plane was over booked."
Cons: "Basic economy has way too many restrictions"
Pros: "Loved the customer service & movie options"
Cons: "The flight only had snacks for free; wish sandwiches would be given for lunch"
Pros: "Flight was on time"
Cons: "Wifi wasn't working for a while and it was a plane without screens"
Pros: "Good flight crew"
Cons: "Flight was delayed with no explanation."
Pros: "Nice people. Very helpful."
Cons: "LOST MY BAG IN BOSTON BEFORE EVEN TAKING OFF!!!! Did not make it, and then won't deliver it when it makes it to Kathmandu! This is most distressing."
Pros: "The airline did not disappoint and the customer service were very professional"
Cons: "Make sure the new signs are posted in all airports for boarding. That will help control people at the entrance"
Pros: "Great gate agent at JFK on the layover."
Cons: "No assigned seats on second flight til we got to JFK."
Pros: "Entertainment, food having only two seats on our side of aisle."
Cons: "Leg room"
Pros: "We did eventually get there"
Cons: "What should have been a 90 minute flight took over 4 hours! Between mechanical failure, overbooking and waiting for gates and sky bridges we missed our connection. Then when they rebooked our connection on a British Airways flight, BA couldn't pull up the tickets and we wasted yet another hour while Virgin Atlantic and Delta both passed the buck as to who was responsible for correcting it so we could get on our rebooked flight, which we BARELY did with only 2 minutes to spare!"
Pros: "The organization and speediness shown during boarding the aircraft and the perfect timing on departure"
Cons: "The tv screen corresponding to my seat 9A was not working so could not see any movies nor information during the whole flight SDQ to JFK. The condition was reported twice to the flight attendance but was not able to correct it even after resetting the TV settings twice"
Cons: "I wouldn't rate this flight on a five-star grid--I give it 0.0 stars. Delta's economy seats are so tiny that even a small person like myself finds it agonizing to ride in them for a moderate-length flight. We need aggressive regulation of our airlines to prevent the unconscionable and humiliating way they treat economy passengers. It's not safe, healthy or humane to ask human beings to sit for hours in tiny spaces with very little air (on top of everything else, the plane was mercilessly hot the whole time). Next time I will choose a European carrier--even the discount Euro carriers are better than any US airline."
Pros: "They had good entertainment for free. There were movies, tv shows, and games."
Cons: "The plane was delayed for 5 hours and the ride was longer than expected."
Pros: "Comfortable, courtesy, good service."
Cons: "Please, there is never a vegetarian option. Many people do not want to eat meat. Very easy to offer a sandwich with vegetables or a little bowl of rice and beans..."
Pros: "Quick, clean"
Cons: "I was in the back seat"
Pros: "Painless"
Cons: "Price of food"
Pros: "The prior flight arrived late and then due to what appeared to be some mechanical issue, the plane was towed into the gate at about the time we were due to board. I mention this only because this was the only glitch during the rest of the flight. Loved the wide variety of entertainment available inflight, the AC outlets on EVERY row, and though I didn't need it this time, the availability of Wi-Fi Internet is appreciated. And though we left 40 minutes late, we made up part of the time and arrived only 20 min later than scheduled. Bravo Delta! I'll have to check out your version of Mileage Plus."
Cons: "I couldn't understand the gate agent's announcements due to language issue but most of all competing announcements from the gate behind me. One of the flight attendents was more bossy I felt than necessary. She told me not to put my backpack in the overhead bin, even though there was enough space and the back 3rd of the aircraft was half empty (I was in the last loading zone so there weren't many more people after me)."
Cons: "I reserved and paid for Delta comfort and ended up flying AeroMexico and Virgin Atlantic who could care less so I didn't sit comfortably, no wifi and for Virgin Atlantic I had to pay extra to get more legroom! NOT a satisfying experience."
Pros: "The comfort of first class reclining seats."
Cons: "The vegetarian meals consisted of cold grilled vegetables for an appetizer, lunch was underwhelming. So much so I dont remember it The snack was two salads. Regular snacks were Cuban sandwiches or roast beef sandwich. Even the stewards said Inshould complain to Delta. Pretty sad for what the cost of a first class ticket."
Pros: "It didn’t smell bad"
Cons: "It was way too cold and my seat was broken so it didn’t recline"
Cons: "Lost 5 bags"
Pros: "Boarding was a breeze. The staff was friendly and fast. The seats were comfortable (although, I am 5’2”)."
Cons: "I can’t complain this time around!"
Pros: "Nothing"
Cons: "I was not informed about the delay, no on board entertainment, missed work due to delay and landed 2 hours late!"
Cons: "The flight was delayed for several hours due to a severe thunderstorm from MSP to JFK. The airline crew failed to update all passengers so most of us were just aimlessly pacing around the gate. The team was very disengaging, not sincere, and not professional. This was definitely a -1 customer experience as many customers complained, missed connecting flights, or like myself - had to call my office at an ungodly hour and explain that i’d be missing work"
Cons: "Many things. Did not tell me that even carry on was a 25.00 charge. After check in, counter woman at Sun County sent me to a security station on a far side of airport that was closed. Plane delayed. Plane bathroom issues"
Cons: "super"
Pros: "Nice Staff"
Cons: "They charge for everything the planes are a bit outdated, boarding is backwards they load middle bank then front very weird."
Pros: "Good"
Cons: "No"
Pros: "Every thing. Speedy check in. No hassle boarding."
Cons: "Nothing."
Cons: "No wifi"
Pros: "The crew was friendly and boarding was quick, seats were comfortable and plane was clean"
Cons: "No snacks included, bags of pop chips was $3. No entertainment on the plane (I ended up just sleeping anyway). They didn't have space for everyone's carry on and asked for volunteers to check their bags but didn't enforce any rules for people who had 3+ carry on items"
Pros: "4 1/2 hour late boarding! Missed my connecting flight and was stuck!"
Cons: "Had a 4 1/2 hour delay from Minneapolis to NY city. Which of course cause me to miss my flight to Europe. There was no attempt to find another flight that would get me there in time. By the time I got to NY it was close to Midnight, and the only hotel available was 40 mins away from the airport at an additional cost of $270 for the room and uber rides. No compensation even offered or provided for extra expenses they caused by us leaving so late. Thank you Sun Country for starting my vacation off so well."
Cons: "Not sure who's problem it was was Baggage missed connection in JFK, see next flight review for details."
Pros: "More friendly cabin crew a must for sustaining the airlines business.!!!"
Cons: "The toilets needs to be cleaned at more freqfrequency."
Pros: "Flight was on time and I had a seat. I got to my destination safely and had a restroom available and food for purchase. It's exactly what I signed up for."
Cons: "Seat space was smaller than most airlines when the person in front of me reclined."
Pros: "se above"
Cons: "I had to reschedule my flight - I felt they took advantage of me when they calculated the fare -"
Pros: "The pilot came out and said hello to everyone before the flight."
Cons: "Domestic flights charge for food."
Cons: "The flight attendants were pushy and rude. There are no charging plugging in between seats and the seat s aren't very uncomfortable."
Pros: "Great airline, friendly staff, always an easy and reliable airline out of and into Minneapolis."
Pros: "Crew kept passengers informed about delays and why they were happening."
Cons: "Weather delayed flight by 2 1/2 hours."
Pros: "The was my first time flying with Sun Country, the crew was very professional and they got me to my destination safely! Paying an extra $15 for comfort seating was worth it, because of early brooding andore room."
Cons: "No entertainment and the seats were uncomfortable, so I brought a neck pillow for the return flight."
Pros: "Direct flight is always great. Exit row seats with more leg room is nice. My knee doesn't hurt when I can stretch out my leg."
Cons: "No complimentary snacks. No entertainment options."
Pros: "Crew was nice & friendly"
Cons: "I didn't have the food and I didn't see an N/A rating. There was no entertainment"
Pros: "Cheaper checked in baggage compare with competitor"
Cons: "No complimentary snack and no entertainment"
Pros: "Same as the previous feedback"
Cons: "same as the previous feedback"
Pros: "I like the staff. Very warm and helpful."
Cons: "I didn't like how cold it was"
Pros: "Can't really complain re: a direct flight for less than other airlines charge for a flight with layovers. Large, comfortable plane with good food. $25 for an exit row seat was worthwhile as I had 4 rows(!) to myself. Flight attendants were great."
Cons: "No in-flight entertainment. When I chose my seat online, I was made to believe it was basically a full flight (only ~3 seats were available and they were all middle seats) so I spent $25 on an exit row seat. Once we boarded, it became apparent that there were a TON of open seats and I would have been able to get an aisle. Kind of sketchy for them to misrepresent the seating like that."
Cons: "While I appreciate that amenities need to be cut back to keep costs low, it would have been nice to not have to pay $5 for a blanket."
Pros: "Most aspects of the experience were without flaw for mishap. The entire flight was comfortable. Boarding was easy and we were not nickled and dimed throughout the trip. The luggage accommodations were reasonable and transparent."
Cons: "The flight was delayed almost an hour. Baggage service at JFK was not good."
Cons: "My departing flight was delayed 1.5 hours and my return flight was delayed approximately 2.5 hours. No explanations were ever given as to why we were delayed. Also, you'd think after being delayed for that amount of time we'd get an apology or some "thanks for your patience" pretzels, but no. Drinks and snacks still come at a price. I won't be flying this airline ever again."
Cons: "The flight attendants were sitting in the back forever and would not serve the cabin. Then they took forever once they started. It was like they were on so motion. Someone even tried to get a drink after waiting so long and they were shunned away..."
Pros: "On time. Great staff. Leaves from a nice smaller airport."
Cons: "Was disappointed that when checking in online - we were forced to have to pay an additional cost for each seat on the departing and return flight."
Pros: "With no additional charge Sun Country gave me a free upgrade to first class, an amazing experience that really brightened my day! On top of perks like a tasty breakfast consisting of a chicken feta and mushroom omelette, pastry and fresh fruit, the staff was absolutely amazing and all of my needs were taken care of before I knew I even needed anything. Really, it was such a fantastic experience!"
Cons: "I have no complaints"
Cons: "It was freezing!"
Cons: "The flight could have taken off, storms in NYC yes, but other airlines flights were able to avoid and get in the landing queue much easier, without boarding on and off a hot plane.... likely not go with Sun Country again...."
Pros: "Thank you for all you do."
Cons: "Thank you for all you do not do."
Cons: "Their indifference to passengers inconvenience due to flight delay was unacceptable."
Pros: "Not much. I liked that the plane landed me home safe, even though it was a very rough landing"
Cons: "I arrived to the airport extra early, chose a window seat purposely because I'm a very nervous flyer and need to see what's surrounding me. When I went to board the plane, my ticket wouldn't scan. So I had to bring it back to the desk and the lady changed my seat without saying a word. I asked why and she said, unpleasantly, there was a mistake made by checkin obviously. Not even an I'm sorry. And not only was my seat changed, it was changed to the last row of the plane (literally row 26, the absolute last row) and the middle seat. There was no entertainment offered until way into the flight, mind you it's only a two hour flight. The flight crew had no control over the pass angers and were yelling at them almost the entire flight."
Pros: "With minimal problems it got me where I needed to go."
Cons: "We were in the international terminal at Minneapolis which had very few stores to look at. We were provided with a drink on the flight but any snack had a cost. There was a hierarchy of seats with additional costs."
Pros: "The crew was very courteous and friendly"
Cons: "I thought that for the amount of money that this flight costs, there should at least be a free snack; especially if there is a delay"
Pros: "Flight attendants were very attentive and kind."
Cons: "My tray table was broken so I couldn't use my laptop on the flight and lost working hours. My armrest was also broken making the entire seat pretty uncomfortable. There was less foot room than other airlines I fly."
Cons: "Let me start by saying I understand that airlines dont have it easy. Thinning margins, regulations, and insane competition. Sun country delayed their flight (claiming weather, despite no reports) and I missed my connecting flight. Prior to the flight, I told the agent that I would miss my connection and that I should fly later. But they insisted they would hold the connecting plane. I and a dozen passengers were rudely told that we were on the morning flight, and it's up to us what to do over night. Any major airlines would have covered the hotel, and the agents would have actually empathized with passengers. Sun Country is not a quality airlines."
Pros: "the trip was fairly short"
Cons: "computers went down, a 45 minute delay, long lines, no entertainment, something to drink, no snacks, crew didn't talk much, didn't say hello or good bye, or thanks for traveling with us. Didn't announce local time on return flight. They airlines and crew did their job, that was it, no more, no less. Airlines charge to pick a sit, when you buy a ticket to fly, they upcharge for luggage, they charge to sit with your husband and child, they know how to charge, they know how to delay a flight, they know how to put you through body search, but they can't say hi or good bye, don't worry, the other airlines don't either. What you people need is competition."
Cons: "The boarding process felt very slow."
Cons: "Tight on legroom"
Pros: "I like being able to upgrade for a reasonable amount. It allows you a free bag, early boarding and first class seat and a meal."
Cons: "The web site was almost unusable. Could not update personal info, or enter TSA number, or upgrade on it. Had to wait on phone for 30 minutes in order to do all that with a real person."
Cons: "I tried throughout the day to check in for the flight and pre-pay for a checked bag because it was cheaper to pre-pay on-line. Something was wrong with the Sun Country website, and so I wasn't able to do it. Naturally, they charged me the higher price for the checked bag because I was paying at the terminal. I told them that I had been trying all day to pay on-line, but they said that they could do nothing about it."
Pros: "I liked getting to board first because I volunteered to have my carry on taken as a checked bag."
Cons: "I didn't like the amount of space I had. But that can be expected, so not a big deal."
Pros: "The staff was courteous and helpful. Check-in was quick, and easy. The staff distributed snacks out while we were stuck on the runway for 2+ hrs due to delays. The staff made sure we were taken care of and okay."
Cons: "I disliked the lack of space in the airplane. There so little space, it feels like everyone is on top of one another... Definitely don't like feeling like I'm imposing in to someone's personal space. There was no form of entertainment, which made the delay seem longer as we were stuck in. The air plane waiting for the okay to take off."
Cons: "Better bathroom access for premium economy"
Cons: "Delayed as usual."
Pros: "Smooth price getting boarding pass and we were anytime sit together"
Cons: "All good"
Cons: "Crew service; food and general customer service"
Pros: "Yes! They were helpful and nice as well on the flight."
Cons: "Mhm.. Nothing."
Pros: "American Airlines ancient crew could not be bothered"
Cons: "The crew could have given a care and tried to make eye contact"
Pros: "Comfortable seats and good food/service throughout the trip."
Pros: "crew made me feel guilty to change my paid for seat so a married couple could sit together and I was solo"
Cons: "choice of snacks or food"
Cons: "The seating were very uncomfortable the tv screen are small and old fashioned. Compare to other airlines very uncomfortable and they made me check in my carry on bag to charge $60 so disappointed I been taking this carry on for long time no other airline ever made me do that will not recommend"
Cons: "Having a crew ready"
Cons: "Flight delayed three hours."
Pros: "The flight attendants"
Cons: "The pilot was too aggressive in regards to the take off and landing, landing was way too hard and fast"
Pros: "The boarding was great. The food and comfort was consistent with the average."
Cons: "The crew (some, not all) could have been friendlier and more accommodating. Entertainment is better with TV’s at each seat for variety."
Pros: "Flight was late, food gave me diarrhea o"
Cons: "Old plane"
Pros: "Crew was very experienced."
Pros: "Boarding, crew, frequent refreshments."
Cons: "Entertainment was virtually non-existent"
Pros: "Nice seat. Good food. Good service."
Pros: "Personal screen with all recent movies at no charge, my flight was almost 8 hours and I received four times meals and snacks"
Pros: "Left and arrived on time."
Cons: "Would have preferred getting a better seat."
Pros: "Our pilot was great. Kept us informed, was pleasant and got us in early. I appreciated the extra information he provided regarding expected turbulance and arrival updates."
Cons: "There wasn't individual entertainment unless i used my own device."
Pros: "NOTHING !! I lost my flight because in the email I received you all put the wrong airline on it and nobody took responsability for it . I ended up paying $311.00 to get the next flight back to Austin ."
Cons: "In the email it was stated that my first flight was with British Airways, so i wasted time making the wrong line . Only to get to the counter and waste more tome trying to find me in the system to then tell me my flight is with American Airline . I double check my email where it clearly shows: 1st flight-British Airway and 2nd flight-American Airline . This is not acceptable, nobody wants to take responsability for sending me the wrong information in the email. Had I know both of my flights were with American Airline I wouldn’t lost my plane because I would make the right line to begin with ."
Pros: "Just about nothing."
Cons: "Aged plane, aged bitter crew."
Pros: "Arriving on time for the next connection"
Pros: "That it got me home"
Cons: "With one exception, personnel very unfriendly."
Pros: "Roomy seat"
Cons: "Lousy food"
Pros: "The crew was amazing"
Cons: "The airplane was very old and I couldn't hear or see the "entertainment"."
Cons: "Entertainment options were great"
Pros: "The flight was calm and clean. Not much turbulence. The flight staff was polite and there was plenty of room."
Cons: "The food was horrible and the seats were a little uncomfortable but everything else was pretty good"
Pros: "Not much"
Cons: "Older plane"
Pros: "The airplane was new and very spacious. Air hostess were very accommodating. The flight took off and landed on time. Food and snack quality was amazing. Entertainment options were plenty. Restrooms were clean and smelled fresh through the journey."
Cons: "Since my flight was connecting from London to New York we barely had a break even though we were suppose to have a 2.5 hour layover. As soon as we got off our first plane we were directed to American Airline security where they questioned me about my trip and what I did in Spain. Then I was directed to TSA where it took a long time to get through the lines. I got to my gate an hour before take off and they were already boarding. I didn't have a moment to take a bathroom break or grab a drink/snack. But again, this experience was not all that bad because all the positive notes listed above."
Pros: "Flight departed and arrived on time. Good, friendly, efficient service on flight. Cabin crew took special care to arrange for those with on-going flights and tight connections to be accommodated to make these tight connections."
Cons: "Tight seating and aisles."
Pros: "Crew"
Cons: "No screens"
Pros: "I paid extra for the bulkhead seats for the leg room, and it was worth it. In general, it was an easy flight."
Pros: "At least they kept throwing food at us on the plane."
Cons: "Arrived 3 hours early to CDG, and a long line to check a bag. It took so long, eventually they allowed people to cut in line as their flight departure times neared. 2+ hours later, I finally got to a kiosk to print my boarding pass and baggage tag, but now another line to drop off my bag on the conveyor belt. With less than 30 minutes to departure, and still haven't gone through security, I gave up and made my checked bag a carry-on as well. And then tight seats on the plane, with no individual screens (the movie played on a tiny screen 2 rows up in the aisle.)"
Pros: "Nothing"
Cons: "Lost connection"
Pros: "No major issues with the flight itself, see below for MAJOR issues with check-in and checking bags."
Cons: "The organization with American Airlines at Charles de Gaulle was absolutely pathetic. I understand it's a busy airport, but NONE of the other airlines had lines like American did. Then by the time you get up to an American airline employee, incompetence was written all over their faces. The straw that broke the camel's back was that they insisted on separating my partner and me while doing security questions, meanwhile other parties who were together were not separated (LGBT discrimination). This pushed us back 10 minutes--we were separated and he was having to wait for me after the questioning to get my bag checked, too. I'll add that we arrived to the airport with over 2 hours to spare before our flight which should have been more than enough time. We probably would have missed the flight if not for a few decent Charles de Gaulle employees who bumped us though lines at customs when they realized the time crunch, no thanks to anyone with American Airlines. I heard so many saying they will not use American Airlines again, and how saving a few dollars was not worth the headache. Flying is already stressful enough, don't make it that much worse."
Cons: "I paid hard-earned money for an expensive flight to Madrid. Not only were we very delayed on the way there, we were also delayed on the way back. We spent 3 hours back and forth on the tarmac stuck on an old bus in 100+ degree weather being delivered conflicting information, summed up to the seats being "broken". We got a "bathroom break" during which was talked to very rudely by the flight attendant at the gate, and then was almost left behind by the bus on the tarmac. Additionally, once we got onto the plane, it was extremely old (I'm talking no TV's, ashtrays on seats, filthy tables, dirty seats). To top it off, when I went to the restroom in the middle on the flight, I saw flight attendants drinking Tito's and soda in the back in the plane and talking loudly. I am not usually one to complain- but this was a particularly bad experience and terrible ending to my vacation."
Cons: "The staff was rude not helpful and mean worst crew I've ever seen and I fly alot"
Cons: "We boarded, sat on the plane for a while, backed up from the gate, then sat for a while longer. 3 hours later, we had to go back to the gate because we reached the legal limit they can hold us on the plane on the tarmac. Another hour and a half or so later, we finally took off for JFK. We missed our first connecting flight and the second connecting flight I was able to rebook."
Pros: "The food was okay, and the flight attendants were lovely. That's about all the positive things I have to say about that."
Cons: "The entertainment was high my list, only because you're stuck on a flight for many hours. Although I was exhausted because I had a 8 hour layover in Manchester, it would have been nice to have a couple of entertainment options. On my flight on British Airways from New York to Gatwick, we had so many movie and series options. These things are important on a long flight, otherwise the flight becomes torturous because you run out of things to do. On this flight, we had no choices, only what was given to us to watch. This made my flight unbearable."
Pros: "Nothing."
Cons: "They would not let me board for being less than 5 minutes late."
Cons: "I didn't like the fact that I paid for 2 seats with extra legroom to find out that the entire plane was extra legroom. The flight attendants weren't friendly at all. I have had nothing but trouble with American for this past trip. From losing my reservation to this, it has been a nightmare. I hope I never have to fly them again, I tried complaining to customer service. You can't call them ; only email them. I could go on and on. They need lessons with their treatment of their passengers."
Pros: "The stewardess/flight crew were awesome."
Cons: "Airport staff, tight seats and boarding process."
Pros: "The crew was OK"
Cons: "Entertainment extremely poor."
Pros: "Flight was on time and the crew were excellent."
Cons: "We get used to cramped conditions on domestic flights but normally get more for international flights. The 777 was very modern but small cramped seats (3 4 3 configuration) meant for a tough journey and almost impossible to sleep."
Pros: "The British Airways flight to Europe had on-demand movies, with a screen on the back of the seat in front of you. The American Airlines return flight only had a cabin screen, where everyone watched the same movie. I will say, however, that the two movies I watched were excellent, so the outcome was fine (but given the option, I'd take the BA option of on-demand viewing!)."
Cons: "The seats on the AA weren't quite as comfortable as the BA flight (seats sat pretty straight upright, and not too plush... but all in all, not terribly uncomfortable)."
Pros: "Crew"
Cons: "Charge for changing date"
Pros: "Variety of entertainment."
Cons: "Flight attendant was a little snippy sometimes."
Cons: "flight delay"
Cons: "Lost my luggage. Very difficult to get information and long process to give my info on where I was staying. Was told it was on the next flight and should be arriving by 1-2:00pm depending who you talked to. I was told they don't start delivering lost luggage until 5:00pm. At 6:00pm I call for an update. No update available other than its on it's way. I called again at 8:00pm, 9:00pm 10:30pm & 11:15pm. Still no update was given. At around 12:30pm AFTER I WENT TO SLEEP, someone come to my hotel room to drop off my luggage. I had an important meeting for early the following morning and if my bag did not arrive, I had no business clothes for the meeting. I could have bought some new cloths but since I was TOLD my cloths would be arriving by 1-2:00pm and be delivered by early evening, I thought that not necessary. I believe I was told that so BA"
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Jackson - New York John F Kennedy Airport Flights
Departure:
Jackson (JAC)United States
Destination:
New York John F Kennedy Airport (JFK)United States
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New York John F Kennedy Airport - Jackson
Cabin classes:
$625