|September||Best time to beat the crowds with an average 18% drop in price.|
|December||Most popular time to fly with an average 26% increase in price.|
Average price of a round-trip
|$1,438||(avg. price over the last 2 weeks)|
South Africa has restarted commercial flights into the country. However, The South African authorities will not grant entry to anyone travelling from a high-risk country for tourism or leisure purposes. Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 23h 21m.
In the past 3 days, the cheapest round-trip tickets were found on Turkish Airlines ($992), Multiple Airlines ($1,069) and United Airlines ($1,446).
When flying out of Jacksonville you will be using Jacksonville, often referred to as Jacksonville Airport. You will be landing at Cape Town Intl, also known as Cape Town Airport.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Jacksonville to Cape Town.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Cape Town from Jacksonville is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Cape Town with an airline and back to Jacksonville with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Cape Town from Jacksonville up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Everything...the food was delicious, the staff was gracious and always went the extra mile."
Pros: "Crew were excellent"
Cons: "Seats are too narrow, uncomfortable ."
Pros: "customer service was great and the food :)"
Cons: "No space to sit, or sleep. I arrived in the US with a terrible pain all over my body."
Pros: "Sleeping accommodations, storage, crew attentiveness in business class was outstanding. 5he business lounge in Istanbul was the best ever. Great airline."
Cons: "They dont give water when u ask for it, everything else was good"
Pros: "That I arrived at my destination alive."
Cons: "Every staff person we had contact with made us feel as though we were not a priority in any way. We were constantly given misinformation. Our flight was two hours out when it was returned to our departure city due to a passenger health issue. It was not properly explained to us and we were in no way compensated for the inconvenience. Once back at our departure city (Miami) we sat there for an hour or more. They chose to feed us during that delay. Due to this we missed our connecting flight in Istanbul to Rome. This also caused us to miss our transportation from Rome to Compania, Italy. We were told by airline staff on the plane that we would be put up in a hotel over night. When we arrived at the terminal we had no idea where we should go or who we should see. Every representative we spoke to told us to go somewhere else. Truth is it felt like no one we spoke to knew what to tell us or really cared at all. One representative told us we were not entitled to overnight accommodations. We insisted we were told we were and it literally took hours on the ground to straighten the problem out and get to a hotel. By then it was so late that we only got a couple hours of sleep and had to be back at the airport for our next flight. The second flight from Istanbul to Naples, Italy was better. I do not think I would use this airline again. My entire party got an overall sense that people were untrained and lacking in any form of customer service. Not the flight attendants but all the people we had to deal with on the ground. My age plus health issues and walking problems made everything more difficult. We were sent al over the massive airlines terminal with all our carry on luggage only to find when we got to where we were going we had been sent to the wrong place. On top of all this each of us had to pay a VISA fee to get out of the terminal and to the hotel. Just a total nightmare. Prior to taking this flight I contacted Turkish Airlines and spoke to a customer service person and explained that I needed to take with me a small portable oxygen concentrator that I would need to use while in Italy. I needed to know the procedure for bringing that equipment on the airline. I was told that although he could not answer that question He would pass it on to his supervisors and I would receive an answer via email prior to my flight. I never received a response and as a result did not have my needed oxygen while abroad."
Cons: "Very poor boarding conditions. The board only said "proceed to gate". Once at the gate, there was not one single boarding announcement. People next to the representatives started to get up and everyone else followed."
Pros: "Like flying first class"
Pros: "Hot,moist washcloths & overnight travel kits (slippers, toothbrush & paste, sleep mask, ear plugs) , good food, flowers in bathroom - first class touches in economy !"
Pros: "Entertainment , food, personal,"
Pros: "Entertainment was good"
Cons: "Economy was tight."
Pros: "Boarding process started early and was efficient. Short flight so not much to say."
Cons: "We seemed to arrive late even though the boarding started early. Last call was displayed on the monitors 40 min before the flight took off which seemed excessive to me. And in spite of this we still didn’t arrive on time."
Pros: "Loved the food and staff"
Cons: "Thermostat in the plain"
Pros: "I ran late to the flight at 11:30am I arrive just at 10:55am. Of course the check in counter was closed. When I saw the gentleman at the counter opposite the check in, he made his effort to contact his colleague to come all the way back to the check in counter to check my bags and get me on the flight! I saw that they really worked hard to help me! I am extremely grateful and impressed! I will forever LOVE Turkish airlines!"
Cons: "My flight was cancelled twice within 24 hours before takeoff. All I got was an email saying it was cancelled and a number where no one could help me. I spent over $40 international calls just to reschedule my flight, only to have to take a $80 cab to the airport to have a human help me. Worst customer service and worst experience. I was trying to get home after a natural disaster struck my hometown and Turkish Airlines actually made that experience even worse. At no point did anyone even apologize for cancelling two of my flights without another option until a full week later. I had to pay to fly myself home from Boston because they were so unhelpful. Would never recommend Turkish Airlines to anyone I know whn traveling internationally."
Pros: "I already posted my remarks above"
Cons: "Same wrote above"
Pros: "More leg room at my seat and crew was great"
Pros: "Great short flight and we even received a meal as well as free headphones."
Pros: "Awesome service, comfy business cabin! The Atlanta employee who managed the laptop return was one of the best employees/representative of a company I have seen. He was open, friendly and communicative keeping everyone informed of the process of laptop retrieval and was organized despite it all. I wish I got his name!"
Cons: "Checking laptop in Istanbul was very inconvenient, and retrieving it in Atlanta took a lot of time as we had to wait at baggage for it to arrive. Not Turkish rule, but still a consideration for future flights."
Pros: "Good service and perfect entertainment"
Cons: "Food was dried out and tasteless"
Pros: "Non- stop option! Great food."
Cons: "Some of the crew members had an attitude issues and they weren't as attentive as others."
Pros: "Crew friendly and accommodating."
Cons: "Much of food, esp mac and cheese, cold."
Pros: "Aircraft good, crew members respectful, food was good."
Cons: "Confusion delayed takeoff by 1 hour or more. Staff at gate had an issue in their system. They let others after me on the flight but said would be missing luggage. I said that is fine. Ten minutes later they said they would not let me board. I spent no less than 4 hours trying to get out of the airport-- waiting for visa and then through customs. Every Turkish airline desk took a long time and I was sent to at least 4 Turkish airlines desks. It is all a mess. So I am one day delayed in my arrival to my destination. This has been so frustrating!!!!!!!"
Pros: "As above"
Cons: "As above"
Pros: "service was excellent!"
Cons: "food wasn't enough or good"
Pros: "food was good."
Cons: "When I got Istanbul Ataturk Airport, they left me in baggage area with my wheel chair. I had to carry my two luggage through the exit door."
Pros: "I used the prime lounge in Istanbul and when it was time to go, I was able to practically walk on the plane without any wait. The seats were comfy and didn't have a ton of legroom but it wasn't bad. The staff we're friendly and helpful. The in-flight entertainment had a pretty impressive selection and had one of the best-designed interfaces I've seen so far (and I've ridden a variety of airlines). Last and most important, the food was hands down the BEST I've had on a plane. Turkish is killing it, they're my new go-to airline!"
Cons: "I really can't complain about anything, even if I try! Maybe the touch screen sensitivity on the entertainment console seemed a little off, but that's just nitpicking"
Pros: "It is just superb"
Pros: "Electronics confiscated from passengers (all passengers, no profiling or consideration for who is dangerous and who is not, which is NOT WHAT I LIKED, I hated it, this political correctness, so everyone "suffers the same", while bad guys still have all the freedom to do terrible things. It is not a security, it is a stupid put on!) but at least our electronics were carefully packed and delivered to Boston. It took whole hour afterwards to retrieve them!!! Terribly inefficient."
Cons: "Stupid, completely idiotic security, caused, of course, by our completely idiotic president Trump rulings, but... Turkish air workers took this stupidity up to an unseen levels. I fight stage 4 cancer, it requires timely medicine. I was not allowed to take on board several critical supplements because they were either in powder, granulated or liquid form (all in their original medical packaging), my custom made crocheting hook was labeled as a dangerous weapon and I was not allowed to take it on board either, so I had no means to alleviate my air flight anxiety. they were going to confiscate and throw it away. Cold "sorry for your loss" was their only reply. They tried to scare me by calling police. Extremely impolite personnel. It took almost two hours, when TA security threaten that I won't fly, to make them pack this little darn crocheting hook together with my iPad. Funny that food on board comes with real metal silverware, forks and knifes included, which are far more convenient and dangerous if I was to use it as a weapon in comparison to a hook (3 inch wooden handle and 1 nah of a metal shaft ending with a small blunt hook, thin - size 2). TA said they provide us with free wifi to compensate for confiscated electronics. I was not able to connect to that wifi all flight long. Movie selection is below mediocre, little choice, practically no quality. Food is bad - not appropriate for my condition at all, but of course I can't bring on board cancer-appropriate food - security labels it as a threat to passengers. No leg room at all for a medium-built lady like myself, can't imagine what thicker or taller people do to survive 9+ hours flight, seats do not recline, pull out tables are of terrible quality- very unstable, so food and drinks fall off even without turbulence, just because of no leg room our knees are always interfere with these flimsy tables. With a comfort and restrictions like I had tickets must cost not a penny over a bus or metro ride, not hundreds of $$. It took about two hours to get my suitcase too - they said our luggage had to go through a second inspection before it gets onto baggage carousel. All in all, I will avoid TA for long flights by all means. Never again. They were an huge downshift to my perfect vacation. I had to go to an emergency treatment today because of the way TA treated me yesterday. Unfortunately, I can't measure how much yesterday's abuse advanced my disease, I am disturbed and frustrated enough to go to court to bring a suit against... yet again, those imbeciles from security do have a good alibi - their actions were triggered by US government regulations."
Pros: "Great crew"
Cons: "No kosher as ordered"
Cons: "I stayed in Istanbul Airport for 16 hours with no hotel or even a meal."
Pros: "The in-flight entertainment was above average. The in-flight crew was fine, although not particularly gracious or kind."
Cons: "Thankfully I did not have to interact with the flight crew or on-ground customer service very much, especially after my flight from San Francisco to Istanbul (which was an absolute nightmare)."
Cons: "Some of my electronics, clothing, and personal belongings were stolen from my luggage"
Cons: "Stuardess was very rude and banged on the bathroom door while people were in the bathroom, including me and there was no turbulence. Also would not let people stand and called the captain to lie that there was turbulence so people would seat and he did. Told people to sit down even though they were waiting to go to the bathroom."
Pros: "Crew works very hard to provide good service."
Cons: "Once again, there was a bathroom out of order.... this puts too much use on the others and it showed. Late start again, too."
Cons: "Everything good"
Cons: "Leg space a nighrmare!! Was uncomfortable for all the 13 hrs of the flight. Terrible experience"
Pros: "It was a 12 or 13 hour flight and except for sitting too much we were never uncomfortable. The service level made me think we were back in the 80's. Hot towels, attentive service, tons of food and free drinks. There was actually one meal that we would have eaten even if it wasn't on a plane. They gave out full size blankets and pretty fluffy pillows. (I bring our own anymore, because you never know if you will get one on most airlines, and if you do they're usually useless). Their entertainment system was amazing. We caught up on all the recently released movies that we've wanted to see for FREE! If only Netflix had this quality of movie offerings. They had fresh flowers in the huge bathrooms. It's that type of attention to detail you just really don't see anymore."
Cons: "Can't think of a thing that could actually be changed."
Pros: "Service when it was done"
Cons: "Infrequent service Crowded Entertainment system bad"
Pros: "The food was amazing, and the seats were more comfortable than in other aircrafts."
Cons: "The boarding that took forever. We were standing for about an hour and the place wasn't even well ventilated for the amount of people were there"
Pros: "Again, service was awesome business class cabin temperature should be lowered as it was hot."
Pros: "I was surprised how comfortable it was to spend 12 hours seated in an economy seat in a flight from Sao Paulo to Istanbul! It´s the widest coach seat I know!"
Pros: "They had really friendly staff."
Cons: "The leg space between the chairs was really cramped."
Pros: "Economy class seats were comfortable and had more recline than most airlines."
Cons: "I didn't understand why it took us so long to board and take off. The weather was fine; no explanation was offered for our 90-minute delay in takeoff. This delay caused me and many others to miss connections in Istanbul. Also, the transfer process in Istanbul was very confusing; I was given wrong directions and waited twice in the wrong place before I found the right line to wait in."
Pros: "Plenty of leg room. Fast boarding."
Cons: "No in seat entertainment or charging capabilities."
Pros: "Delay with boarding"
Cons: "The crew was forced to stay seated the entire flight. They conversed very loudly the entire flight. It was very disruptive."
Pros: "The timeliness of the flight and the service during the flight."
Cons: "The tagging of the bags. The bigger bags should be the only ones tagged. Smaller bags that fit in the bin should be allowed in the cabin."
Cons: "I’d prefer more a la carte food options rather than only boxes of stuff that include 3 things I don’t want."
Pros: "Friendly crew, on time departure, early arrival, and outstanding landing (I’m a pilot, so can give valid judgement)."
Cons: "I requested a seat with extra legroom due to a medical condition over a month before the flight. I was not granted my request and was in pain for most of the flight."
Pros: "The where very helpful"
Pros: "They were late and and tried to blame weather"
Cons: "Explain that we will get hotel and else... Cheep asses."
Pros: "At the airport things were quite, security was fast. Boarding was fast and smooth. I’ve flown with delta a lot and also a lot of others (cheaper ones) and I’m always happy when I get a delta flight things are always calmer and less crowded!"
Cons: "The Male flight attendant was rather rude"
Cons: "No in flight entertainment"
Pros: "WiFi and Entertainment"
Pros: "Amazing crew, on time, decent coffee, plenty of drinks"
Cons: "The drinks cart was a little slow..."
Cons: "Seating was cramped in economy, but you get what you pay for!"
Pros: "Don't know yet, because I have not left Korea."
Cons: "Not happy that DELTA changed my flight again and now I arrive (6) hours later in Philly. Longer layover in Detroit is not comforting! Hoping/praying that DELTA doesn't change more on this flight going home!"
Cons: "Upgraded to comfort, I’ve never sat in a better seat. The crew was all very polite, informative and friendly. Quick and easy flight. Thank you!!"
Cons: "There is no room. The snacks were fine, but the main meal was disgusting."
Pros: "The landing!"
Cons: "Ran out of snacks by the time they got to my row"
Cons: "The flight was delayed. It took longer than expected due to the hurricane. When we arrived, there was no gate so we had to sit on the runway forever. Then the gate checked bags took forever. I was supposed to have a 1.5 hour layover. I barely made my connection as I only had 20 minutes left until takeoff by the time we got off the plane."
Pros: "The flight crew were awesome"
Cons: "Not exactly the flight but the attendant white lady in Atlanta at the gate needs to sharpen her customer service skills, a bit obvious on who she prefers to deal with, as a foreigner and over 25 years of experience in dealing with the public, I felt the indifference. I frequently fly and my choice of airline is delta, this by far has been the only dissappointnent. Please do make sure this gets to the person in charge."
Pros: "Direct flight to Prague ; crew was very courteous and apologetic for being late"
Cons: "The seat could not recline (26F) and for a long overnight flight of 9 hrs it was very uncomfortable"
Pros: "Although our flight was fully booked. The crewmembers on this flight was professional, friendly and efficient. We boarded quickly and took off on time. We even arrived ahead of schedule. Each passenger was given free headphones and complimentary beverages and snacks. I love Delta they are a cut above the rest. They are constantly striving to put the customers needs and wants top priority"
Cons: "The limited space in our seats"
Pros: "Aircraft was clean."
Cons: "Ninety minute delay due to lack of rested crew preventing timely departure. No gate upon arrival at La Guardia LGA. Wouldn’t let passengers off after shutdown until all gate checked luggage was off the aircraft. Long bus ride around airport. Airport was a mess, with significant construction underway. Avoid Delta to LGA!"
Pros: "Our flight arrived ahead of schedule and the crew was great. Quick boarding although due to weather we were a bit late boarding aircraft however made up for lost time."
Cons: "The aircraft was a bit warm and there was no ice for beverages which were warm"
Pros: "The movies"
Cons: "We boarded late, then sat in a hot plane for an ester 30-40 mins because the route got cancelled. They wouldn’t serve us beverages while it was so hot inside. We landed over 49 mins later into Lax"
Cons: "Flight cancelled because of weather"
Pros: "Small plane and a short flight, so just snacks and wifi, which was expected and was just fine with us. Crew was great."
Cons: "1/12 hours late had to change out equipment"
Cons: "not prepared in Maintenance to fix a very small problem in an efficient timeframe. Also, this plane was very dirty ..bathroom, walls, seat rails, floors....not good Delta"
Cons: "Short 30 minute delay; arrived 5 minutes late. 45 min flight doesnt allow for any food service."
Pros: "Friendly crew"
Cons: "Long layover in Atlanta. Terrible terminal setup in LAX . Although we were on two connecting Delta flights, we had to leave the arriving terminal and take a bus to another. The second terminal (Terminal 2) was small, crowded, and had few food options."
Pros: "Free movies was nice, service friendly."
Cons: "Long flight but shorter than scheduled, awesome."
Pros: "Flight was on time"
Cons: "I was in a middle seat on a sold out plane. The person in the window seat was so large the arm rest between us would not go down and he extended into my space. Fortunately the flight was short but the combination of shrinking seats and widening fliers make flying uncomfortable."
Pros: "Empty seat next to me and actually got to stow my bag overhead. Good entertainment options. On-time departure and arrival."
Cons: "Wi-Fi not functioning for second flight in a row. No food available for purchase, not even snack boxes. Best I could get was three bags of almonds."
Cons: "Change d for WiFi. Cheap"
Pros: "Please call me. Why did you double charge me? I took my parents for a trip and you charge me 2 twice?? Call me 416 888 4387"
Cons: "You charge me twice. Call me 416 888 4387"
Pros: "I liked the selection of movies."
Cons: "The arrival estimate was off."
Pros: "Porsha. The best flight attendant ever. Not"
Cons: "Liked everything"
Pros: "Efficient boarding process and friendly crew. Timely arrival is the good enough for these regional flights. Comfort+ seats are good."
Pros: "Got us there on time. not much more can ask for on a short flight"
Cons: "Wish Delta offers more reasonable and available business class awards"
Cons: "No entertainment available"
Pros: "Very friendly crew - clear communication & updates regarding delays."
Cons: "No tv, which is okay, but if you offer wifi to watch movies/shows on your phone, really need outlets to charge the phone! Or at least a few radio station to plug headphones into."
Pros: "The entertainment console worked this time. Over the past year it has worked only about half of the time."
Cons: "GpldMedallion holder, first SkyPriority people to board, sitting in Delta Comfort and still could not get overhead bin space by my seat."
Cons: "Missed flight with a few minutes and was not allowed to catch the next available. List the entire ticket!"
Pros: "Entertainment options were great with many new movies available for no additional cost."
Cons: "The flight was delayed by over two hours. We were scheduled to arrive in Detroit around 10 pm which was already on the later end of our comfort zone. By the time we landed in Detroit, claimed out bags and made the 1.25 hour drive home it was after 1:00 AM. This was not a pleasant end to our trip."
Pros: "Flight left on time and got in early. This allowed us to catch an earlier flight to Seattle."
Pros: "Not much"
Cons: "Delta cancelled direct flight and we ended up standby on two flights, getting into NYC much later. Not nice."
Pros: "Overall a nice and good flight"
Cons: "Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting..."
Pros: "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
Cons: "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."
Cons: "When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry."
Pros: "Decent price for economy comfort seat, 4A."
Cons: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."
Pros: "The crew tried to be helpful but were equally frustrated with the ground crew."
Cons: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"
Pros: "Fast boarding"
Cons: "Slow in refuelling, got us delayed for 40-"
Cons: "Information on arrival time was not correct"
Pros: "Food was great, enjoyed watching videos, staff very profession and friendly."
Cons: "Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles."
Pros: "Excellent crew, good food & movie selection."
Pros: "Boarding was quick and flight was calm"
Cons: "The coffe and breakfast."
Cons: "Fix the damn KIOSKS at Vienna!"
Cons: "Not being 1 hour late"
Cons: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."
Pros: "The flight crew was so friendly and the food was really good."
Cons: "Dozens of high school students screaming and climbing onto seats, crew did not intervene."
Pros: "The space at my feet with the chair in front was a bit akward."
Cons: "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"
Pros: "Food provided, staff kind"
Cons: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."
Cons: "not really"
Pros: "Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options."
Cons: "Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler."
Pros: "Seat 39A did not recline. The gentleman next to me spread his arms out a bit as he typed on his computer the entire way. So I did not get ANY sleep. Plus he got up at least four times."
Cons: "Except for the man next to me - great!"
Pros: "Very friendly and helpful crew."
Pros: "The flight was perfect! Great food,movies and I even got to sleep !"
Cons: "All was well!"
Cons: "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."
Pros: "Good selection of movies."
Cons: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."
Pros: "Friendly crew."
Cons: "So many people on a 747!!"
Pros: "I slept pretty much the whole time"
Cons: "Flight was cancelled."
Pros: "Able to fly direct to ansterdam"
Cons: "Have to lay over on the way back. More expensive than other airlines."
Pros: "She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks."
Cons: "Cramped seating."
Pros: "Friendly in-flight personell"
Cons: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"
Cons: "Food and one bathroom out of service makes an awful flight"
Pros: "I enjoyed the attention to detail and comfort. Helped to make the flight easier to handle."
Pros: "Service, technology"
Cons: "Could not print by boarding card and was not allowed to board in Amsterdam"
Cons: "After more than two hours of delay... Initially the flight takes off was at 8:35... Then 21:20... Then 21:50... Then 22:10. Finally we took off at 22:40... Refund our money klm..."
Cons: "Bag was lost"
Cons: "Amesterdam airport employee was really rude"
Pros: "The food was excelent"
Cons: "I have to pay to pay a little more confort"
Pros: "Excellent experience with the cabin crew."
Cons: "Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor."
Pros: "The last two times we connected in Amsterdam to Humberside our luggage was delayed. This time it wasn’t. The simple things give the greatest satisfaction"
Pros: "Got to Amsterdam on time and everything was great including the staff"
Pros: "Flight was on time and quick and comfortable"
Cons: "KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Also, really tired of the fake business class on these flights..."
Pros: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Cons: "Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit."
Pros: "Speed, crew, and reliablity."
Cons: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."
Pros: "The cabin crew were fantastic and funny"
Cons: "Tiny seats"
Pros: "The staff and crew"
Pros: "The crew was pretty nice"
Cons: "My toddler wasn’t issued a ticket like he should have been so it ended up taking me a long time to check in. I had to sit next to another passenger with a toddler on my lap. Multiple rows had 3 passengers."
Pros: "Great crew! Super friendly! Thanks for making my flight a great one!"
Pros: "Early departure, and early arrival at our destination."
Cons: "Flight was delayed 1 hour on the tarmac"
Pros: "Fast boarding."
Pros: "Flight was safe."
Cons: "The flight could’ve been on time. I missed my connection and my travel times were delayed by five hours. I had friends waiting for me at my destinations and their plans were all messed up."
Cons: "Excellent keep doing what you do."
Cons: "Flight was canceled and I was left stranded."
Pros: "Crew was accommodating."
Pros: "Amazing crew"
Cons: "Tight seats, no access to actual WiFi unless you purchase a yearly or monthly plan"
Pros: "Great service from the tiny crew. No issues with boarding, either."
Cons: "Regional jets are so tiny those with small carry-ons are still forced to check their baggage at the gate. How about a larger jet, folks?"
Cons: "Pilot calls in sick and the plan b is wait 4 hours"
Pros: "Girl at boarding counter. Male steward. Very nice."
Cons: "Female stewardess over hour late had to wait for her. And she didn’t even smile when she finally arrived. Couldn’t be bothered. Rude and disrespectful to people."
Pros: "The credit was polite, hat was about it"
Cons: "We were delayed coming out bc the plane needed de-icing... IN JACKSONVILLE, but they were unable to get manager approval for de-icing and then the truck was out of fuel. Finally, the pilot moved the plane into the sun (which should have happened much sooner). During the flight, the cabin temperature dropped to low 60s and everyone was freezing."
Cons: "2 hour delay sitting on the airplane!!!"
Pros: "Waffle cookies were amazing"
Cons: "leg room is ridiculous unfriendly attendants"
Cons: "Seat was really hard and hurt to sit on after the first hour. Even had trouble sleeping it was so bad."
Pros: "on time"
Pros: "Direct Flight & Affordable"
Cons: "Zero Complaints"
Pros: "ON TIME,"
Cons: "BASIC ECOMONY PASSENGERS ARE INCONVIENCED AT AIRPORT, WE WERE NOT PERMITTED TO CHECK IN ONLINE AND GET PRINT BOARDING PASSES. HAD TO GO TO AIRPORT TO CHECK IN FIND A BETTER WAY WITHOUT INCONVENCING PASSENGERS.....(AS USUAL)"
Pros: "Crew was very pleasant!"
Cons: "The food was absolutely horrible!"
Cons: "When comparing flights between only United flights, the economy & economy plus categories are a distraction. Especially if you are traveling with more than two people. When comparing across airlines, it is annoying because you have to add back costs that the "other" airline include in their price. In the future I am going to compare all "other" flights without United and then check United as the "low cost provider"."
Pros: "Smooth and efficient"
Cons: "no snacks!!!"
Pros: "nice and easy boarding, good customer relations"
Pros: "I like flying and window seats"
Cons: "There is nothing I can do about it, but the distance between seats is really cramped."
Pros: "Not much"
Cons: "Delays the entire trip for no discernible reason."
Pros: "The flight attendants were nice, unlike the people at the ticket and gate counters."
Cons: "My flight was delayed by nearly two hours, causing me to have to miss my connection. Though they knew for hours that the flight would be delayed, they did not have enough people working at the check in counters. There were not that many people in line, but I had to wait more than 20 minutes before being able to speak to someone. The representative informed me that I would have to be rebooked onto a later connection because the delay would cause my to miss my original connecting flight, and when I told her that I needed an earlier time to avoid missing a meeting, she just said "I have nothing earlier." She was barely even apologetic. Then she was unable to print my boarding pass for my connection. I had a 2 hour and 45 minute layover in Houston whereas in my original flight it was 1 hour."
Pros: "Frequent communication about the issue to keep passengers updated. Flight crew and gate boarding support were excellent"
Cons: "Plane's tire needed to be replaced. I was irritated because at one point they were saying they needed to fly a tire into JAX which seems ridiculous. They ended up finding a tire once the day shift arrived. I would have expected inspections of planes after flights and for basic replacement parts to be located across their network."
Cons: "4 hour delay. Maintenance issue. We were told Only one maintenance person covering the entire airport"
Pros: "The crew was polite."
Cons: "I paid extra for an economy plus seat and they gave it away. I had to sit in a middle seat."
Pros: "All went very smoothly. Even arrived early"
Pros: "Thumbs up"
Cons: "I'm disappointed that I had to pay to watch the flight tracker, that it wasn't a free option and I had to be continually subjected to commercials that were irrelevant to me."
Pros: "The planes were small which were fine because there was still enough leg room.."
Cons: "Sears could be a little wider not everyone is small frame"
Pros: "Flight was on time. Crew was pleasant and friendly."
Pros: "not much"
Cons: "rude lady"
Pros: "Everything went smoothly."
Cons: "Excellent, on time flight. The only issue I have is people boarding t the back and leaving their luggage in front. We almost didn't have room to stow our luggage. This shouldn't be allowed."
Pros: "Being able to use a digital boarding pass."
Cons: "On my outbound trip my connecting flight changed gates. There was no notice from United or on the terminal monitors. United sent me a text saying my connecting flight had departed already, but when I got to the gate a representative brusquely informed me the flight was departing from the other end of the terminal."
Pros: "We left on time"
Cons: "The departure was late. There was no explanation nor apology. As a long term and faithful Alaska Airlines customer I was shocked that a plane would not leave on time and act like it was par for course. Ehhh so what? I'm an older woman and needed help with my overhead luggage. The very young male attendant saw me struggling and just said that is not going to fit and walked toward the front of the plane. No offer to help whatsoever. The plane was small and uncomfortable"
Cons: "United did not service the final destination so they transferred luggage to another airline and then washed their hands of it. When one of4 remained lost they did not help at all!"
Pros: "I eventually made it to Hawaii."
Cons: "Flight was delayed >8 hours. Had to change flights with a late departure and more layovers. Took over 24 hours to get there. Ridiculous."
Cons: "No snacks offered on the plane"
Pros: "They boarded is quickly"
Cons: "Plane was delayed on runway for over an hour. When the passenger next to me asked the lead flight attnd about her connecting flight the attnd was extremely rude and of no help. Any ? was answered with "well just look at your united airways app". Then later I asked what gate we were coming in on and her reply was "the capt just said it". I replied saying "sorry I didn't hear it" and again the flight attnd answered "look on your UA app". I don't usually fly UA so I didn't have it. Overall she was short, snarky and rude with ever reasonable question asked. No one was rude to her but her attitude was shocking. I travel quite often and have never seen an antd speak or act this way to passengers. I understand things get stressful, but I def won't be flying UA again if this is the way they allow flight attnds to speak to customers. She way beyond rude and lazy and I hope the girl she was training doesn't pick up those traits either."
Pros: "This was the most smoothest overall trip I have ever had flying! I loved the new plane (from JAX) and the leg room since I'm 6'5 and it was very comfortable. Everyone involved in the process were very professional as well."
Pros: "Excellent service, amazed that on flight attendant was capable of serving everyone on the flight."
Cons: "A tight fit for seats, luckily it was short trip. I tried hard not to spill over in the other person seat. The arm rest did not help, made it worse."
Pros: "Movies on-demand over WIFI from smart phone using the United app. Friendly staff. Flight left late but landed on-time."
Cons: "Older airplane. In-seat entertainment not working (technical issue). Dinner was disappointing - one piece of chicken had an off taste, and the salad (quinoa?) had an odd mix of flavors."
Pros: "No entertainment. Water and assorted chips were fine."
Cons: "Plane very nice. Good leg and seat space."