My flight was delayed and I got back around 3.5 hours later than expected. I had to get a new connecting flight
I had only one problem. The temperature on the flight was too COLD. I froze throughout the flight. I thought it might be only my problem but when I went to the restroom during the flight, I saw several people huddling in their jackets. A couple had their winter coats on and I was jealous since I had only a very light jacket.
Five hour delays every hour, I wish it were all at once
Aside from a completely packed plane, I really have no complaints.
The flight was very good and the staff was very friendly and helpful!
We landed and sat on the tarmac for 45 minutes because they only have one gate at the airport and there was another plane running late so we had to wait
The food is terrible. The staff is wonderful. Comfort is good.
Excellent check-in. Crew was good. Excellent communication from flight deck.
Amazing flight! I have never noticed the uniforms of the attendants before in twenty years of flying except today when one female had the most amazing dress on. It was beautifully designed and showed she was in charge. I never dreamed I would google who designed Delta uniforms . The ultimate compliment is when another woman admires your outfit. . I hope your designer puts it on the market
Flight was on time, the staff was personable & professional, & the plane arrived on time.
Not great. I understand delays happen due to weather and crew issues, but it was unacceptable that no agents were available at the counters inside the airport for customer service or help getting on a standby list. The app was not helpful either. I stood in line for an hour waiting for someone to show up at the gate to help me get on a standby flight. Customer care does not seem to be a priority.
As I said I never took the flight back from due to earlier delayed that prevented from taking the second trip back and nobody helped me to rebook from kayak
It was awful. My first flight was delayed and as a consequence I lost my second flight to Greensboro. I did not know what to do so I rebook myself a flight to Charlotte . It was very inconvenient I not to have anybody form corporate assisting me either from PwC or from kayak . It is a very disappointing experience that American did not wait 1 minute or told me to rebook before making the first flight
American Airlines changed are gate no fewer than four times. Walking back and forth from one concourse to another was exhausting, especially after all the flight delays.
Awful. Original flight was delayed 5 hours. Had to to take a connecting flight instead of direct. Had a 4 hour layover. I missed all of my morning meetings getting in 5 hours later than I was supposed to and had to change to take a later flight the next day to get them back in which cia time another $150.
It was very difficult to stretch my knee out and I am very short. I also had a torn tendon in my knee which made it extra uncomfortable anyways. My husband is 6'2" and I can't imagine him flying in that plane.
I was late from Jacksonville, FL but the limited interaction I had with the Philly crew was great.
Delayed 4 hours from Charlotte to Nashville. Could have driven there faster. Information provided by AA was sparse.
Gate change was a little tough but it was a good flight otherwise
Great flight, great service but most of all- our luggage made the trip with us.,
