Find cheap flights from Jacksonville to the United Kingdom

Pros: "Boarding and crew great!"
Cons: "Seats extremely narrow"

Pros: "It was a great flight!"
Cons: "nothing, pretty much perfect!"

Cons: "Food"

Pros: "Decent crew, nice snacks."
Cons: "Wifi shonky - didn’t work most of the way. Entertainment app didn’t work. Lengthy delay."

Cons: "There was a medical issue and Virgin Atlantic refused to accept the ticket code - for any price - toward a new ticket. I paid for a new ticket and took another airline."

Pros: "Not crowded. Crew was good."
Cons: "Not taking a bus to board the plane."

Pros: "crew / cabin staff always seem very friendly and genuine and a willingness to help"

Cons: "My bag was damaged in transit"

Pros: "Provides the service you'd expect from an international carrier. Boarded on time, seat actually reclines, meals, baggage, seat assignments are included in the price. Staff treat you well and the price isn't bad."
Cons: "Virgin website is slow and not intuitive. Couldn't get seat assignment until i was at the gate. No explanation why. Boarding announcements delivered via ESP. Half of the passengers were still in the boarding area because no one heard announcements. Arrived 30 min early but had to wait on the tarmac for 45 min for a parking gate. Baggage delivery at JFK took forever."

Pros: "The airplane was quiet My seat did not recline, but was seated in a different place where the seat reclined Bathrooms were clean and plenty"
Cons: "The remote controls for the entertainment system That you can’t reach the vents when you have to be buckled"

Pros: "Must be a coincidence only... But was lucky to have 3 seats all for myself as the plane was underbooked. Would have given them 4 of 5 if not for the 3 hr flight delay."
Cons: "Plane was delayed for 3 hrs. That's a bummer."

Pros: "Crew was very nice. Food was very good and plentiful. Entertainment was good. Overall the very long flight was better than expected."
Cons: "It took forever to board in Sydney with all passengers standing and waiting for 45 minutes and never being told what was going on. I resented having my passport and ticket demanded at least 4 times. A bit overkill and a power trip by security. Absolutely despise airport security...there is no uniformity."

Cons: "Missed connection to SFO"

Pros: "The rear section of the plane had lots of room (empty seats), enough to lay down across three seats. Pleasant and helpful crew."
Cons: "Minimal food available between departure and arrival meals; 10 hrs or so is a long time to get by on potato chips."

Cons: "One particular female member of crew could do with a refresher course in customer care service !!!!! I asked for water and she gave me something else, when I told her very nicely that I had asked her for water she began to argue with me that I hadn’t, I thought her very rude, (what happened to the customer is always right) I have been flying with Virgin for twenty years twice a year sometimes even three !!!! and never been spoken to like this from any other member of staff!!!!"

Pros: "The crew was pleasant and attentive"
Cons: "The entertainment system was not good. The touch screen was not calibrated and very hard to select and scroll through. The flight was over a hour late so we missed our connection. Got rebooked okay, but after traveling for 18 hours having to wait three extra hours was a drag."

Pros: "Entertainment Meal service and quality"

Pros: "Complimentary newspaper Food service"
Cons: "Overhead reading light"

Pros: "Food and entertainment was excellent"
Cons: "Staff seemed a bit stressed and busy but very efficient"

Pros: "Overall comfortable journey"
Cons: "No option to book food option 24 hours before as could check in could not been done earlier than 24 hours before flight. I logged exactly 24 hrs before filled in details which took a few minutes by that time said too late to book special meal."

Cons: "These seats are small"

Pros: "I like flying Virgin whether Australia or Atlantic!"
Cons: "Just a little bit more leg room."

Cons: "Service is super fast"

Pros: "I was very impressed by the generosity you show concerning food och drink. the staff was kind and glad."
Cons: "I never understood how to connect the earphones to the screen so I couldn't ser any movie. But - I could have asked the staff of course ..."

Pros: "Leg room in economy was good. Staff very professional and made a long flight bearable."
Cons: "At check in the name on my reservation read Ron, not Ronald which is on my passport. The second agent I was referred to was unpleasant and charging $100. Had same problem out of Seoul but there was no charge for the ticket change. My interaction with the second agent left a very bad taste in my mouth."

Pros: "the crew were the friendliest I've flown with (Irish & British)... the lighting was very relaxing and the continuous snack service was much appreciated (especially ice cream).. gonna try premium economy next time as the seats looked even better..."
Cons: "Vera the entertainment screen was very good but there were no newly released movies, everything seemed to be a couple of months old... the leather headrest was comfortable but kept slipping down to behind my neck, would be nice if it was lockable in position.."

Pros: "Hard product and food"
Cons: "Crew need to realise their voices travel and some conversations the whole upper cabin don't need to hear"

Pros: "Legroom was much better than on U.S. carriers doing same long trip."

Pros: "The crew were excellent."
Cons: "Seats were ridiculously uncomfortable. The seat cushions were worn and had no padding. Very few movie, Show, music and game choices to choose from. The audio input didn't work in my seat. Major fail for a 13+ hour flight."

Pros: "Friendly, helpful, efficient staff on the ground & in the air. Great selection of movies, tv, music for each person flying. Comfortable flight. Great beverage & food choices."

Pros: "Purchased an extra 3" of leg room, which helped tremendously being that my husband & I are both tall. Flight attendants were friendly, helpful & attentative. There were plenty of beverages offered. The food service was adequate. So many options on the media screens on the back of the seats. USB ports were provided on the back of every seat as well."
Cons: "Nothing!"

Pros: "100% best flight ever"

Cons: "Everyone was delightful during the entire flight."

Cons: "It wasn't clear that we would need to pay to check our luggage, especially since every international flight I have ever been on allows you a checked bag at no cost. When we got to the airport it cost us $130 each to check our bag which we were told it would have been around $50 if we had done it online ahead of time (if we knew). $130 per bag is excessive for checked luggage and we were extremely frustrated and disappointed. I like to fly Virgin when I can due to comfort but that experience left much to be desired."

Pros: "Superior comfort, class, and style. The crew was friendly and accommodating, the pilots kept you up to date with flight info and departure/arrival time (and kept the seat belt light off almost the entire trip), the food was delicious and offered throughout, and the entertainment was top notch. Seats were comfortable (we had bulkhead row Space+ and they were worth every cent for the international long haul from LAX-BNE and SYD-LAX) and everyone got a pillow/blanket. We got premium noise-canceling headsets, water, and a little care kit including an eye mask and earplugs and a pen to fill out your travel documents. The overhead bin space was huge and we got two free checked bags of luggage up to 50lbs each (I don't know of that's standard or not, or if it came with Space+ seats). SERIOUSLY the best airline."
Cons: "Absolutely nothing. For a long haul flight, Virgin Australia is TOP NOTCH!"

Pros: "Great selection of entertainment. Crew was very accommodating. Food and drink service was great."
Cons: "Boarding process was slightly hectic."

Pros: "Seat Legroom Comfort Food Service Crew ... amazing!!!"
Cons: "Price?"

Cons: "My video monitor didn't work so I couldn't watch movies, asked the crew twice to help and they never did. Then to top off a terrible 10 hour flight with no entertainment, my bag never made it. Worst experience ever"

Pros: "The plane was very nice with great lighting. More food would have been nice as it was a long flight The crew were variable - most very helpful but one or two not so much"
Cons: "Not enough food for everyone and no snacks between meals, which was very bad considering it was a 10 hour flight Entertainment was great, seats were OK (certainly had worse)"

Pros: "The cabin crew were very obliging and attentive. The seating was very reasonable for coach."
Cons: "Hand luggage was excessive and the overheads were full and the flight was not full."

Pros: "Every single aspect of this international flight was outstanding from check-in, customer service, the equipment, the meals, in-flight entertainment, etc. There is nothing I could suggest to improve this wonderful experience. Highly recommended!"

Pros: "At JFK the lounge and service was the best I have encountered."

Pros: "Great food/service/options, nice crew, on-time/early"
Cons: "Entertainment system is quite aged, but selections were OK"

Pros: "Major issue: No information in advance of problems associated with transfer at Heathrow that required going from Terminal 5 to Terminal 3-- requireing a lot of walking, stress, time and security checks."

Pros: "The veg meal - paneer, rice, lentils - was absolutely delicious. In fact, all of the food was great."
Cons: "Slight problem with the movie viewing - the screen kept going blank every minute or two throughout, and had to be touched to restart. Only on the films, though; the TV episodes were fine."

Pros: "The ground staff at Delhi was very helpful in giving us a new flight ticket for the next day for free eventhough they maintained that it was actually Air India's responsibility."

Pros: "Having partied until 6am for New Years I was grateful for a bed on the flight home! Fantastic crew, planes and overall service!"
Cons: "Wish the arrivals lounge was open for flights arriving in the afternoon."

Pros: "Great food and movie offerings. On time and courteous staff."
Cons: "Cramped chairs- less leg room than Delta. Also, annoying that buying through Kayak left us without a code to be able to check in online, meaning we were left to be assigned seats at the airport."

Pros: "Everything."
Cons: "I think James Bond movies would be appropriate."

Pros: "It was ontime"
Cons: "Plane dirty toilets disgusting, much to warm in cabin, very tight seats and Turkish doesn’t enforce their carryon luggage regulations do boarding takes ages"

Pros: "Crew was outstanding, seats were comfortable. The food was awesome!"
Cons: "it was perfect."

Cons: "Row was very crowded. Seats much too close together."

Pros: "The food was finished by the time crew came to serve me and actually said sorry we have no food left for you. Due to flight delay missed connection and the Turkish airlines staff at Istanbul was extremely rude and downright unhelpful"
Cons: "Turkish airlines really needs to train crew in how to behave under difficult circumstances"

Pros: "The bathroom was clean in the beginning of the flight. Speak some English ."
Cons: "Their crew wars lazy . In 12 h flight I got coffee only once . The food was ok, bread was old. Airplane was dirty. Called for flight attendant but had to go to look for them by myself . By the end of the flight there was hardly any jews laughed and no Lamons. The plane was not ready to be full Of people."

Pros: "Entertainment"
Cons: "No space to sit, or sleep. I arrived in the US with a terrible pain all over my body."

Pros: "It was all good"

Pros: "food and service"

Pros: "Everything."
Cons: "Nothing."

Cons: "being treated like a drug dealer at the boarding gate #312 and having passport / boarding pass checked several times"

Pros: "Nice seat, good choice of entrainment, great food"
Cons: "That they offloaded my baggage and didn't tell me. I didn't have my stuff for 2 days."

Pros: "Food and entertainment"
Cons: "They ran out of select drinks on the plane. Boarding was a pain!!! They had the longest security checks, and it was extremely chaotic. Seating was crowded."

Pros: "Wheelchair passengers should like any other flight have gate to gate service."
Cons: "Wheelchair service. Very poor"

Pros: "The services was excellent."
Cons: "Delay around three quarter an hour."

Pros: "Again a good solid basic service with good food well prepared and agreeably served by a pleasant staff. Thank you"
Cons: "Planes are a little small for a fairly long haul business service. Nice but small - so basic amenities."

Pros: "All was perfect"
Cons: "Nothing"

Pros: "Comfortable and uneventful flight - just the way it should be!"

Pros: "Confort"
Cons: "None"

Pros: "Food, service, condition of the aircraft"

Pros: "Great food!"
Cons: "The aircraft looks a little old."

Pros: "You guys are blessed and best of all of time"
Cons: "I didn't hate nothing it was the best"

Pros: "Very friendly and willing crew."
Cons: "Sound through headphones could be better. Hope to have free onboard internet one day!!"

Pros: "Friendly and attentive crew and quality of food and beverages served"
Cons: "Edinburgh boarding gate was changed 3 times and the flight was delayed"

Pros: "not much"
Cons: "hostesses not so courteous"

Pros: "The service of both the ground and flight teams"
Cons: "Food and entertainment was a bit less than the usual standard"

Pros: "All service, atention, food"

Cons: "Noticed that you made NO announcement that you were boarding the plane whatsoever both to London and on return. NONE"

Pros: "Turkish airlines had great food, were very accommodating, the seats had plenty of space, and it was an overall great experience. I will definitely fly with them again!"

Cons: "They made us choose an alternate schedule and offered our money back completely 1 week before our trip. This change by Turkish Airlines cost me $610. I had to rearrange the flight schedule for the person dog and house sitting for me. We had to spend an extra vacation day from work. The hotel Turkish Airlines put us in had terrible food and was so isolated that you could not walk to a restaurant. This airline was the lowest price, but I will definitely be looking for a different way for my next trip."

Pros: "Nice aircraft"
Cons: "Quantity of food served was less for 13 hour flight"

Cons: "Return flight from Delhi to Istanbul to Houston cancelled on Jan 8 2017 due to bad weather in Istanbul. Extremely poor to non-existent process in communicating and rerouting passengers. Frustrating to me and monumental time loss for business travellers like me."

Cons: "I didn't like the fact that I was not able to change the flight for the earlier flight which had many free seats. Despite this, I had to wait 7 hours in the airport, it was really bad..."

Pros: "Everything, fast boarding, good experience overall, turkish airline provides good services for very affordable price, i am pleased"
Cons: "Airport is huge, the walk to gate 701 was long, i thought i would never get there...i think they should arrange some kind of transportation to gates like 701"

Pros: "Crew, Food, Movies, Comfort!! I loved this trip with Turkish Airlines."

Pros: "See above. The food was excellent"
Cons: "Our seats did not recline"

Cons: "The A/C in the cabin was not working properly and for the first 2 hours was not even working. I had a hard time breathing, I was sweating and felt like I was going to faint. Eventually it worked better, but was on and off during the flight. It was unacceptable to let the plane go with the A/C not working properly. They even tried to blame it on the engines, that they had to work in full to get it going. I've flown hundreds of times and this is the first time I encountered anything like that."

Cons: "Flight delayed and lack of communicatiob"

Pros: "Excellent price, food, staff, and accommodations! Highly recommend Turkish Airlines!!!"

Pros: "There were plenty of entertainment options."
Cons: "The flight was cramped with no room to get comfortable. The crew was concerened with it being an overnight flight and rushed through service so that the lights could be turned off on the cabin. They ran out of a food option and forced a selection on everyone in the back of the plane. The person sitting next to me even had a dietary restriction and her meal had been given to another passenger. The boarding process was a mess without clear directions from the staff, it was a giant mob trying to force its way onto a plane."

Pros: "I have flown with all big airlines including Lufthansa, BA, Delta, American and others. This flight was by far the best experience I had. They have lovely serving crew so no one actually hesitates to ask or want something. They have helped me and my two toddlers along with 3 other similar families of an incredible amount to make sure they are all comfortable. No wonder that received the best airline of europe award for several years in a row...There was only a 20 minutes delay during take-off and we still arrived home a bit early... Very smooth flight, one that I still cant believe I had with my 2 toddlers. Strongly recommended."

Pros: "Everything was great!"

Pros: "Crew is very friendly. The plan is very clean and designed well and fashioned. The entertainer movie is good but the not all the shows."
Cons: "The air condition of the two planes I used was very bad. There is only one type of food for breakfast. There is no much more to watch besides movies; no sitcoms or decomntries found"

Pros: "I like everything regarding the airline."
Cons: "The airport was attacked by a terrorist and hour after I left to Skopje. I know the airline has nothing to do with it but they should pressure the airport to have more safety for the passengers or find an airport in another country that is safer like Macedonia or Bulgary. Just as a temporary thing while things become safer in Turkey. In other words, only stop in Turkey for people who is flying to that country. Connecting flights should stop somewhere else."

Pros: "The crew were very polite, professional, and accomodating. The food was tasty even for airplane food. I was pleasantly surprised! There were tons of entertainement options to help pass the time."

Pros: "I didn't eat the food because I have dietary restrictions but it looked decent."

Pros: "The crew. The movies"
Cons: "Uncomfortable seating. Lack of ventilation at window seat. Some food mediocre."

Pros: "Food is fresh and tasty. Safe landings and overall flight experience is very pleasing."

Cons: "Flight was cancelled, we wanted to get on the Skopje flight instead, but were told it's left already. We knew it didn't. After some back and forth we were put on the Skopje flight and arranged our own transportation to Prishtina. We learned later that the evening flight to Prishtina, which we were supposed to be put on originally, was also cancelled. If we didn't insist, we would have had to spend at least 24 hours stuck in Istanbul airport. If you've ever flown through there, you know it's one of the worst airports ever."

Pros: "Departure and arrival were on time. Fairly smooth flight"
Cons: "Boarding process was quite strange. Hand checked some travelers but not all with no explanation. Breakfast was a bit "off""

Pros: "Great screen and movie selection."
Cons: "Zero leg room. Worst I've ever been on for a long haul flight."

Cons: "The plane change in LA was confusing & not very clear."

Cons: "THE FLIGHT LEFT WITHOUT ME AND THREE OTHER PEOPLE"

Pros: "No middle searing."
Cons: "The tv did not work. The temperature was hot the whole flight. No airflow."

Cons: "The crew was forced to stay seated the entire flight. They conversed very loudly the entire flight. It was very disruptive."

Pros: "The timeliness of the flight and the service during the flight."
Cons: "The tagging of the bags. The bigger bags should be the only ones tagged. Smaller bags that fit in the bin should be allowed in the cabin."

Cons: "I’d prefer more a la carte food options rather than only boxes of stuff that include 3 things I don’t want."

Pros: "Friendly crew, on time departure, early arrival, and outstanding landing (I’m a pilot, so can give valid judgement)."

Cons: "I requested a seat with extra legroom due to a medical condition over a month before the flight. I was not granted my request and was in pain for most of the flight."

Pros: "live tv, watched the formula one race"
Cons: "Seats were not comfortable, and the side panel at my feet was broken off and i could see through the floor of the plane"

Pros: "The where very helpful"
Cons: "Nothing"

Pros: "They were late and and tried to blame weather"
Cons: "Explain that we will get hotel and else... Cheep asses."

Pros: "Comfort is excellent"
Cons: "When traveling with the pet, personally always travel to Puerto Rico, we take our cat, I would like Delta to have the option of making the reservation online until paying for it, although you should always call to confirm, that would be super excellent."

Cons: "A Boeing 757 should not be used for a 6+ hour flight"

Pros: "The entertainment"
Cons: "Space between"

Cons: "No in flight entertainment"

Cons: "Seating was cramped in economy, but you get what you pay for!"

Pros: "Smooth"
Cons: "Boarding"

Cons: "There is no room. The snacks were fine, but the main meal was disgusting."

Pros: "When we need help but nobody come to help ."

Pros: "The landing!"

Cons: "The flight was delayed. It took longer than expected due to the hurricane. When we arrived, there was no gate so we had to sit on the runway forever. Then the gate checked bags took forever. I was supposed to have a 1.5 hour layover. I barely made my connection as I only had 20 minutes left until takeoff by the time we got off the plane."

Pros: "Although our flight was fully booked. The crewmembers on this flight was professional, friendly and efficient. We boarded quickly and took off on time. We even arrived ahead of schedule. Each passenger was given free headphones and complimentary beverages and snacks. I love Delta they are a cut above the rest. They are constantly striving to put the customers needs and wants top priority"
Cons: "The limited space in our seats"

Pros: "Aircraft was clean."
Cons: "Ninety minute delay due to lack of rested crew preventing timely departure. No gate upon arrival at La Guardia LGA. Wouldn’t let passengers off after shutdown until all gate checked luggage was off the aircraft. Long bus ride around airport. Airport was a mess, with significant construction underway. Avoid Delta to LGA!"

Pros: "Our flight arrived ahead of schedule and the crew was great. Quick boarding although due to weather we were a bit late boarding aircraft however made up for lost time."
Cons: "The aircraft was a bit warm and there was no ice for beverages which were warm"

Pros: "Weather kept them from being able to serve everyone but she did pass around cookies which was a really nice thought!"

Cons: "Flight cancelled because of weather"

Pros: "Small plane and a short flight, so just snacks and wifi, which was expected and was just fine with us. Crew was great."

Pros: "Nothing"
Cons: "It was the worst customer service ever!!"

Pros: "Nothing"

Pros: "The plane wasn't cramped, the flight staff was helpful, and we got to our destination extremely quickly. And they gave us like two rounds of snacks which is unheard of on such short flights. Easily the best domestic flight I've ever taken."

Cons: "Short 30 minute delay; arrived 5 minutes late. 45 min flight doesnt allow for any food service."

Pros: "Friendly crew"
Cons: "Long layover in Atlanta. Terrible terminal setup in LAX . Although we were on two connecting Delta flights, we had to leave the arriving terminal and take a bus to another. The second terminal (Terminal 2) was small, crowded, and had few food options."

Pros: "Flight was on time"
Cons: "I was in a middle seat on a sold out plane. The person in the window seat was so large the arm rest between us would not go down and he extended into my space. Fortunately the flight was short but the combination of shrinking seats and widening fliers make flying uncomfortable."

Cons: "Change d for WiFi. Cheap"

Cons: "It was announced that there would be lunch shortly after takeoff and then a snack about 2 hours before landing. The lunch was ok, but then the snack (multiple small items) was offered about 4 hours before landing and then an additional snack (mini pot pie) was offered about 2 hrs before landing. This is too much action for people who are trying to get some sleep. Also, abrupt and hard landing."

Pros: "Please call me. Why did you double charge me? I took my parents for a trip and you charge me 2 twice?? Call me 416 888 4387"
Cons: "You charge me twice. Call me 416 888 4387"

Cons: "The flight was delayed an hour and a half."

Pros: "Porsha. The best flight attendant ever. Not"
Cons: "Liked everything"

Pros: "On time"

Pros: "Nice views on the east side of the flight. Caught Mt. Rainier, Mt. Adams, Lake Tahoe, Yosemite Half Dome, Edwards AFB, downtown LA Free Gogo in-flight wifi allowed Google Maps to work well, though nothing else seemed to load. In-flight magazine was well-written."
Cons: "Flight ran a bit late due to departure congestion."

Pros: "Entertainment"
Cons: "This is my third flight this year with Delta and every time we wait for the "crew" to get off from another flight. And as soon as they get there we can board. It's getting very annoying. Fix it."

Pros: "Got us there on time. not much more can ask for on a short flight"
Cons: "Wish Delta offers more reasonable and available business class awards"

Cons: "The upgraded seat was horrible - and I want a complete discount."

Pros: "The staff communicated what was going on"
Cons: "Our plane had mechanical problems and never left. I thought they would bring another plane in for us, but they never did. After 8 hours of waiting, we decided to cancel our trip and go home."

Cons: "No entertainment available"

Cons: "Missed flight with a few minutes and was not allowed to catch the next available. List the entire ticket!"

Pros: "Not much"
Cons: "Delta cancelled direct flight and we ended up standby on two flights, getting into NYC much later. Not nice."

Cons: "The aircraft was older and visibly dirty in the corners. The baggage took well over the guaranteed 20 mins."

Pros: "Good and crew were great"
Cons: "Seating was horrible. No leg room, and I'm only 5'9" tall. Tray table was broken. No cushioning in seat. We're likely to look for other airline choices for long future flights"

Cons: "The 2 hr delay for mechanical issue, having to board and then as soon as we left gate having to go back an deplane"

Cons: "Better boarding and entertainment"

Pros: "The aircraft was barely half full."
Cons: "Delay due to fog at LHR, but this is not the fault of the airline"

Cons: "Leg room was terrible in economy and food was poor from the USA"

Pros: "Flight departed on time. Crew were friendly and efficient"
Cons: "Boarding seem to be chaotic, no boarding by group or seat number."

Pros: "-"
Cons: "Will never use Lufthansa again"

Pros: "As previously stated hated having to go through security again"
Cons: "Chocolate"

Cons: "Well,my whole trip was an adventure! Problem with my checked in bag, so i had to pay 22 pounds extra to fit it in a connection flight and now i have to send receipt to get the refund. On my way back, there was a delay, so i missed the flight and the checked in bag"

Pros: "The crew was friendly. The seating was ok but dirty floors"

Pros: "Very Organised and punctual"

Pros: "Everything except delay"
Cons: "Nil"

Pros: "Nothing"
Cons: "Everything"

Pros: "It was not immediately apparent that boarding was in a completely different terminal which was accessible by train, so this lack of info could have cost me arriving in good time as I thought I had sufficient time. I aldo found ground staff at the customer service desk very unsympathetic and unhelpful when I asked for assistance on grounds of ill health. They were quite condescending ."
Cons: "Ground staff poor customer service"

Cons: "Everything"

Pros: "Very friendly crew, great seats in economy with lots of legroom."

Pros: "Evrything"
Cons: "Nothing"

Pros: "The flight was adequate."
Cons: "Sandwich was extremely unappetising and there were no hot drinks. The worst thing was that in transiting from the SAA flight to the Lufthansa flight we were obliged to go through security which seems unnecessary. The security staff were awful. Bullying, rude and totally unsympathetic to the fact that having brought water from the first plane to the second plane we had to either drink it or throw it away. One guy in particular, a tall greying man evoked the worst stereotypes of brutal secret policemen. Perhaps he formerly worked for Stasi or he was having testosterone problems. Totally unacceptable behaviour."

Cons: "1hr 20 minutes late"

Pros: "Red wine was OK, passed on the free sandwich as last time it didn’t agree with me"
Cons: "Flight was over an hour late and no compensation from the airlines."

Pros: "great over all experiance. Don't let the other negative reviews put you off"

Pros: "The Lufthansa app provides updates on plane status and gate number, etc."
Cons: "N/a"

Pros: "All"
Cons: "Nothing"

Cons: "Delay and food was bad"

Pros: "Did manage to get priority transfer which I requested from Dubrovnik but was told. “We do not do those”"
Cons: "Rest of the flight was bearable nothing write about. Typical cheap alow cost flight"

Pros: "Ok"

Pros: "Flight was on time, food good. Even the movie selection was great, but ... (see what I didn't like)"
Cons: "Entertainment (sound) in seat 14K didn't work, despite 1 reboot. Please fix."

Pros: "Everything that happened during the flight was fine. The service, the flight itself, and the landing – which was excellent."
Cons: "On the ground, neither the staff nor the signage made it clear exactly where to check in. I was sent to the Lufthansa counter, which didn’t open until 11:30, when I should have gone to the United counter. An hour of my time was wasted, which almost resulted in my missing the one-hour before take-off check-in deadline. The only reason I didn’t miss the deadline was because the flight was late taking off."

Pros: "See above"

Pros: "The crew was wonderful and this is consistent with my previous experiences with Lufthansa. The salami sandwich provided was actually very good."
Cons: "The slimline seats were not very comfortable. I would hesitate to fly Lufthansa's narrow bodies for flights greater than 2 hours."

Cons: "United charged me a Bagage fee of 25 dollars and they where not supposed to since it was a international flight. The knowledge of the agent was not very good. Now I will have to write to Lufthansa and hoping they will reemburse me."

Pros: "The staff were all super helpful and friendly! Pleasure to fly with!"

Cons: "4/4 flights with involuntary stop-overs were delayed, causing 4 panics and 2 missed flights. Given their proclivity for busing passengers to distant planes in Herman efforts, a 50-minute allowance for changing planes, when added to the frequent Kate departures, is just not sufficient. They should acknowledge it and sell only flights that allow for 80-90 minutes in the airports that are so woefully managed (eg, Frankfurt and Munich). It’s back to BA for me!"

Pros: "the on time scheduled departure"
Cons: "the long complicated walk to terminal"

Pros: "All the staff were friendly and the complimentary food and drink snacks was lovely."
Cons: "Our flights were delayed both on the way there and back"

Cons: "Check-in process. Baggage fees."

Pros: "DID NOT LIKE MY LUGGAGE GOING MISSING! IT'S STILL MISSING AND, AFTER RECEIVING PROMISES OF DELIVERY TODAY, THERE IS NOW NO RECORD OF MY LUGGAGE!"
Cons: "DID NOT LIKE MY LUGGAGE GOING MISSING. IT'S STILL MISSING AND, AFTER RECEIVING PROMISES OF DELIVERY TODAY, THERE IS NOW NO RECORD OF MY LUGGAGE!"

Pros: "The seats and space was ok. Exit from the plane was directly opposite the passport machines and the exit."
Cons: "The flight was very late leaving meaning I arrived in London over an hour late! With knock on problems!"

Pros: "Usual good service for economy class on this airline"

Pros: "Friendly crew"
Cons: "Plane loaded late then waited on the tarmac, arrived an hour later than scheduled time. This has happened to me on every one of the ten Lufthansa flights I have been on. Apparently they don't know what it is to be on-time."

Cons: "Refusal to board as our flight was a few minutes landing"

Cons: "The crew didn't seem particularly interested in helping anyone and worked hard to avoid eye contact. This was an unpleasant flight at best and given the option I will not likely fly Lufthansa again if given the option. I wish that I had better news to report from this flight. :("

Cons: "None of the flights arrived on schedule. That caused other problems. Overall the trip was terrible. Not sure if I will fly lufthansa again nor recommen."

Pros: "Gave us snacks when flight was delayed"
Cons: "Flight was delayed Entertainment app didn't work"

Pros: "Pretty much everything. A joy after the Condor flight"
Cons: "What's not to likr?"

Pros: "Darned site more comfortable than the first leg of the journey."
Cons: "Tell your passengers they need hiking boots to get from main concourse to B terminal!"

Pros: "Comfort"
Cons: "Was a short flight , so really I don't have any negative impression"

Pros: "Staff was very friendly and caring."
Cons: "No entertainment and half sandwich with some cookies was the only food we got."

Cons: "N/A"

Pros: "They held the gate for us as we got there about 14 minutes before departure."

Pros: "Nothing"
Cons: "Delay"

Pros: "Clean, friendly environment, friendly staff, even though a bit bossy, but that's the German way (which I am too)."
Cons: "Little space. and NO WIFI. This is really no longer adequate in 2017. In the US, practically all domestic flights have wifi now."

Pros: "So rude crew"

Pros: "Staff were polite"
Cons: "The seating space is horrendous, I am 5 ft 8 and felt like I was sitting with my knees at my chest, horrible horrible seating"

Cons: "Very nice crew and great food"

Pros: "Very nice airplane and pleasant crew"

Pros: "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
Cons: "Nothing,just the seats. Cleanliness was perfect"

Cons: "Still don’t have my luggage yet"

Cons: "KLM crew exceed our expectations"

Cons: "The KLM crew are always great serving and treating you. Well above many other airlines."

Cons: "Don’t be late"

Pros: "Crew was friendly"
Cons: "Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs"

Pros: "Good beverage service."
Cons: "Over an hour delayj for departure."

Cons: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"

Pros: "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."

Pros: "Crew was nice and friendly"
Cons: "Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight."

Pros: "Helpful and kind crew"
Cons: "I wish there was WiFi"

Pros: "The flight arrived a few minutes early."
Cons: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."

Cons: "At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included."

Cons: "I have ordered Wheelchair for my parents which one of my parent didn't get it on Mumbai Airport. When they arrived on Amsterdam Netherlands Airport they were dropped to the gate assigned first and once the gate changed on the fly no body came to help them moving to the new gate assigned which was far away to walk. Nobody even came to tell them that the gate has been changed. It was because of my father's alertness they didn't miss the connecting flight and when my father asked help to members on airport none of them helped my parents and other 4 co passengers which also were on wheel chairs. It was so scary experience for them that they asked me not to book any more flights with Jet Airways. I won't recommend Jet Airways to any of my friends for their parents to travel to USA. I strongly recommend you guys to take a strict action against this. This is so unacceptable."

Pros: "Boarding agent extra effort to improve my seating!"
Cons: "Food amount less than expected."

Pros: "MCR airport Mert & Greet parking was smooth and efficient."
Cons: "Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’"

Pros: "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Cons: "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."

Pros: "Friendly staff"
Cons: "Leg room"

Cons: "The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!"

Pros: "Good flight, very attentive crew."

Pros: "Everything is top notch for an airline company."
Cons: "Nothing.... I enjoyed every moment of the flight."

Pros: "Nice to have a wrap for the snack."
Cons: "Would have preferred boarding by row - back of the flight first so would have been more organized."

Cons: "The cabin crew was racist! She asked me to move from a seat because she wanted another guy ( obviously from her country ) to take it! Rude and racist."

Pros: "Great service"

Pros: "Nothing"
Cons: "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"

Pros: "Friendly staff, good service and on time departure/arrival."

Pros: "Consistently high standards"
Cons: "Nothing"

Pros: "In flight food was enjoyable"

Pros: "Everything"
Cons: "Nothing"

Cons: "It was announced I can choose between fish and chicken meal but when I requested for fish meal, I was told it’s finished. My seat was 21, and it surprised me. If something can be changed about that then your services would be much appreciated. Thank you."

Pros: "Got to Amsterdam on time and everything was great including the staff"

Pros: "Flight was delayed for three hours and was a very stressful flight"
Cons: "Flight was not on time and got to destination very very late pier management of aircrafts"

Pros: "Thankful for coffee being served without charge. Not all airlines do that."

Cons: "Two hours delay in the start."

Pros: "Comfort economy well worth the extra."

Cons: "OLD OLD plane with hard seats and tiny screens"

Pros: "Boarding/unboarding"
Cons: "Didn't allow my carry on. Said too big. Same bag was on earlier connecting flight on much smaller plane. Also on flight on Southwest week prior. But larger intercontinental flight wouldn't allow it."

Pros: "The crew were pleasant"

Pros: "They were awesome."

Pros: "Loved this 747! Crew was professional and food was very good."
Cons: "We had a long wait (25 minutes) at the gate because we were early."

Pros: "I fly delta this was run by KLM they weight all bags delta does not they don't take TSA preach Check. Delta does It was a free for all with check in and getting into plane"
Cons: "See above"

Pros: "Quick (relatively) flight."
Cons: "Skinniest seat ever. Couldn't even lean back. I now have hunchback."

Pros: "Flight attendants were friendly, but they only had limited resources to work with."
Cons: "Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best..."

Pros: "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
Cons: "Quite bummed that the flight didn't have wifi / USB):"

Pros: "The crew was very nice and helpful."
Cons: "The space is no longer a respectful space. Paid 32 Euros for my seat, there was not enough space, the man beside me kept jabbing me on the ribs."

Pros: "In general, it was ok"
Cons: "Flight was delayed and because of this I missed my connection flight to Amsterdam"