Find cheap flights from Jacksonville to Europe
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JAX — Europe
Sep 7 — Sep 141
Round-trip
1 adult
Economy
From?
To?
Wed 9/7
Wed 9/14
Good to know
Low season | March |
|---|---|
High season | July |
Cheapest flight | $218 |
Average price round-trip | $1,120 |
Good deal round-trip | $675 |
Good deal one-way | $412 |
Best time to beat the crowds with an average 5% drop in price.
Most popular time to fly with an average 34% increase in price.
Flight from Jacksonville to London Gatwick
(avg. price over the last 2 weeks)
or less
or less
Top tips for finding cheap flights to Europe
- Book at least 3 weeks before departure in order to get a below-average price.
- High season is considered to be June and July. The cheapest month to fly to Europe is February.
- Morning departure is around 27% more expensive than an evening flight, on average*.
FAQs - booking Europe flights
Top 5 airlines serving Jacksonville to Europe
Scores according to KAYAK customer reviews8.2
EmiratesOverall score based on 15972 reviews
8.3Boarding
8.2Comfort
8.4Crew
8.5Entertainment
8.0Food
Food
Cons: "An airline not only with the best service but the best looking flight attendants. They genuinely smile"
Cons: "Had a broken seat it didn’t recline...."
Pros: "The person behind me didn’t have enough space so I could recline back and get comfortable"
Cons: "More spacial seats"
Cons: "No entertainment but it’s probably because it was a short trip"
Pros: "Crew was efficient and kept a busy flight organized."
Pros: "Delay"
Cons: "In"
Pros: "We love this airline!"
Cons: "nothing"
Pros: "Everything else"
Cons: "Cabin crew less approachable than usual"
Pros: "Service and food"
Cons: "Boarding for business class took a long time and was very out of order"
Pros: "Terrific food, not the same old stuff! Professional staff with a great attitude! A little extra legroom never hurts!"
Cons: "Nothing."
Pros: "The planes are comfortable, the entertainment has plenty of options and plugs for your chargers if you want to use your own. The staff are friendly and very attentive. Emirates understands service. We had one cabin crew (on our flight to New York) named Amor who was was “on it” - attentive, helpful...everything you want on a long-haul flight!"
Cons: "This isn’t Emirates’s fault, but it took over 45 minutes (after we had come through passport control) for the bags from our flight to come out and we almost missed our train into Milan. But that is the fault of Malpensa airport."
Pros: "Only the salmon meal. I had a fish meal that was so dry it was impossible to eat"
Cons: "The bland food. Tell the chef to be more creative with cholestral free meals."
Pros: "Food ,seat,everything was just great"
Pros: "Beautiful, clean aircraft with multilingual staff-great entertainment choices"
Cons: "Nothing's ng"
Pros: "Everything, hands down best flights I've ever hand, I'm flying Emirates every single opportunity i get moving forward"
Pros: "Wonderful service. Comfortable flight."
Cons: "My TV wasn't working."
Pros: "Easy, friendly and comfortable."
Cons: "Last row seats so was a bit noisy. But nothing too bad."
Pros: "Loved to watch a movie and get wonderful service"
Cons: "Can't think of anything"
Pros: "Plenty of room even in economy. Good food for a plane. Very friendly"
Pros: "Magnificent plane lots of space friendly crew."
Cons: "The person behind me was kind of irritating"
Pros: "Flight crew was very friendly and helpful, seats were comfortable, entertainment options were plenty, and food was excellent. Would definitely fly again and recommended to others."
Cons: "Check in process was a little slow, since they do not have self service kiosks for those who are not checking bags. However, ticket staff was very friendly and helpful. Boarding was a tad chaotic, since they do not have separate lines for each group."
Pros: "Good entertainment selection. Nice quality blankets. Flight wasn't overbooked. Leg room. Complimentary wine."
Cons: "We were delayed 2 hours on the runway. Temperature got hot during the night."
Cons: "Our flight from Boston to JFK in Ny was delayed an hour. We got to JFK and ran from the plane to the terminal and they had already closed the door but the plane was still there. They wouldn't let us on the flight and it ended up even being delayed for 30 minutes! We talked to JetBlue and they said they couldn't do anything for us so not only did we miss out on a day in Italy, we lost our a ton of money on all the things we booked for Tuesday. We also then had to get a hotel in ny and everything was booked so we almost had to sleep at the airport but luckily we found a place that had a last minute opening. Still was super expensive and no one helped with a "destressed rate". Now we have to wait until 10 again tonight to try to catch the plane to Milan because Emirates only has one flight a day. This has been the worst travel experience I have ever had."
Pros: "Well trained crew, layout of aircraft and comfort, wide choice of entertainment, smoothness of ride"
Cons: "boarding was rather disorganized mob scene"
Pros: "ICE entertainment system was of high quality."
Cons: "First, the seats were very small and uncomfortable. I had trouble sleeping, and, the seat was stuck (couldn't move back). And second, the food tasted horrendous. I have been on many flights, and this was perhaps the worst meal I've ever had. The coffee was bitter enough to make me gag (even after I added cream), and the chicken was flavorless. The boarding process was a mess. It was hectic and unorganized. The flight was delayed an hour, and the crew failed to provide an adequate rationale as to why. Speaking of the crew, they weren't helpful. At one point, I had asked to use the restroom, and I couldn't get in. Again the crew provided no rationale as to why. Then, a few HOURS later, a lady approached me and said I could go "very quickly". This was my first time flying with Emirates and I don't think I'll be flying with them again."
Pros: "Excellent selection of entertainment"
Pros: "The flight was so nice! I landed on time, the food was good. I loved it the fact that I could charge my phone, have a good amount of tv show and movies to choose from. Comfortable seats. Yep I would recommend and I would flight with Emirates airlines again"
Pros: "Had a wonderful trip with many pleasant surprises - kind and efficient crew, tasty meals and a variety to choose from, cameras to see the outside at all times, and special treats for kids (photo, travel pack, meals, etc). Looking forward to the next trip on Emirates!"
Pros: "Crew was great, entertainment options expansive, food decent"
Cons: "I had 2.5 hours to get from terminal 5 to 4, check in and get to gate. I almost didn't make it. The lines at emirates check in were insane and didn't move for a long time (online checknin was unavailable). TSA at JFK also. Easy slow and my TSA precheck didn't appear for my pass."
Pros: "Food was better than Iberia or Delta. Staff greeting friendly."
Cons: "Asked for wine - never came back. No reply. Nothing. Asked for water an hour later - never got water. Asked later in flight, got nasty reply: "Not my job to satisfy coach customers.""
Pros: "I like the confirt and the on time flight."
Cons: "As I'm pilot and being my first flight in a A380, I would like to visit the plane what was denied by a cabin crew."
Pros: "It was comfortable with plenty of space since no one was on the flight."
Cons: "The stop in Milan was unexpected and not marked on the ticket. It was irritating to stop in Milan and then have to reboard. I didn't notice when I was buying the ticket that the flight was a few hours longer than it could have been. I should have just booked my flight straight from Delhi to Europe. It would have been more efficient."
Pros: "The aircraft windows were clean, that's about it!"
Cons: "Everything, horrible food, no amenity bag for long flight. No toothbrush?? Dirty bathrooms from one hour into the flat guy till the end. Bad service all and all disaster not to mention that they cracked my suitcase."
Pros: "So nice to still fly on a comfortable seat and with great and friendly service."
Pros: "Food was really good and they accommodated my gluten free diet with ease. Great movies and tv shows to watch!"
Cons: "Couldn't get the internet to work...not sure if it was my phone or their service. Seats don't lean back much and there isn't as much legroom as some other airlines I've used. Hard to sleep."
Pros: "My first time on Emirates and it was great. Lots of room and amenities even in economy. Food was surprisingly good."
Pros: "Great service, good food, lots of entertainment options."
Cons: "Hard to sleep with multiple service times"
Cons: "I like the seat is wider, more leg room. It's quite silent compare to 777. I also feels it's spacious compared to 777."
Pros: "Smooth flight, nice crew and decent food. Good infotainment although I couldn't find live TV in the Menu."
Cons: "The plane was uncomfortably COLD and DRY! Had two blankets on me and still sneezing. Seats were TIGHT!! Unbelievable!! Such a large plane had seats as small as baby car seats! Left the plane with red eyes, dry nose and aching joints!"
Cons: "My car was left in Dubai , & I am not sure when I will get it."
Pros: "It was more comfortable than a US carrier's coach class, but ,8 hours in coach is still rough."
Pros: "Gorgeous plane, delicious food and great entertainment system."
Cons: "My wife and I checked in together and we have identical bags, but hers did not make it to Milan BECAUSE IT NEVER LEFT NY DUE TO TOTAL INCOMPETENCE. IT TOOK 4 DAYS, 35 PHONECALLS AND INCREDIBLE PERSISTENCE TO MAKE SURE WE GOT IT BACK AND EMIRATES WAS AWFUL IN THIS REGARD."
Pros: "Beautiful plane, lots of room, nice lighting, soothing colors, friendly staff, better meals, nice toy pack for my daughter."
Pros: "The fly was fine as usual"
Cons: "Not Emirates fault but they open my bags and made a mess with the presents for my family"
Pros: "The plane was lovely. The food was unusually good for coach. The flight attendants were really nice and I liked that they were from so many different countries. It was also a very smooth flight."
Cons: "Nothing to complain about."
Cons: "Wasnt able to sit next to my wife on my honeymoon"
Pros: "Crew very attentive and helpful"
Cons: "Boarding chaotic and unorganized. Cabin temperature = sauna for first 90 minutes. Everyone stressed. Babies crying. No water. No service. But all seat back screens lit and hot. Awful."
Pros: "Horrible customer service on the telephone line."
Cons: "Terrible customer service and no pity that jfk had 40 canceled flights coming in that day."
Pros: "Comfortable seats"
Cons: "Inflight snacks and better seatback entertainment system— mine was broken: armrest controls were inoperable"
Cons: "Multiple delays and changing of gates. Sitting on the tarmac waiting to deplane for longer than communicated by pilot."
Pros: "The crew was attentive and friendly."
Cons: "My entertainment screen never worked for more than 30 seconds. I had to watch whatever my neighbor was watching."
Cons: "Boarding was by groups but ended up being 2 different lines of people merging into one. I felt as though boarding should be smoother/more organized."
Pros: "Plane was clean and on time"
Cons: "Better snacks"
Pros: "Departure was on time. Flight Attendants very courteous and helpful. Seats with plenty of leg room."
Cons: "Keep it up!! I will flight JetBlue again"
Pros: "The captain was nice, the cabin was clean, and there was more leg room than I am used to having."
Cons: "One of the flight attendants seemed to be in a bit of a mood. The seats weren't the most comfortable."
Pros: "I liked that they allowed my dog to get on board with me in the end. I like that they had delicious options for snacks and good entertainment during the flight."
Cons: "I didn’t appreciate them questioning me about the comfort dog when all the papers were right in front of the attendant. Also, I had called in several times to make sure I had everything I needed to the last min change in having to bring my dog with me. I was told over the phone that I could have up until I boarded but then got to the airport and was commented about it a few times by JetBlue associates. It is confusing and fairly stressful especially when I called in ahead of time to confirm I was ok."
Pros: "I enjoyed the lively crew how kind and polite the flight attendants were the complimentary snacks"
Pros: "Staff was professional. I had legroom too!"
Cons: "Nothing"
Pros: "See above"
Cons: "Nothing to speak of."
Pros: "The guy steward was funny and easygoing as well as lind"
Pros: "Boarded early, plenty of leg room, delicious in-flight free beverages & snacks, arrived at DCA 27 min early. My wife had a panic attack and the two stewardesses took great care of her and calmed her down. Despite my wife's condition, the stewardesses took great care of the rest of the passengers, too. We've flown JetBlue to Puerto Rico and loved the service. My adult son is a fan of JetBlue."
Cons: "Nothing."
Pros: "The fly-fi worked very well."
Cons: "The "tv" didn't work - One of the things I like about Jet Blue"
Pros: "Easy boarding. Safe flight."
Cons: "Male Steward was rude and impatient."
Pros: "We were delayed before take-off but the Captain kept us informed, great job!"
Pros: "roomy seats and tv at every seat. the plane was clean and crew friendly."
Cons: "nothing, had a very enjoyable flight. crew was very pleasant."
Cons: "WiFi was not working DirecTv did not work Plane was dirty Seats so old and dirty that the leather was black and cracking"
Pros: "Flight was marked as delayed but actually left about 5 minutes early."
Pros: "Comfortable"
Cons: "Had to pay extra for the comfort and leg room."
Pros: "The staff really didnt know where to pick up my luggage, which have me going to different terminals, but the flight was good"
Cons: "The flight."
Pros: "Getting through the airport was a breeze"
Pros: "The plane that the rerouted to replace the original plane was very comfortable. The email updates where better then the information at the gate. Normally, I enjoy flying JetBlue however, this weekend's round trip was disappointing. My 1st flight was delayed about 5 hours and the return flight was delayed as well."
Cons: "The long delay and limited snacks. (After that long delay) The incident on the plane- the passengers had to take action and not the flight attends when a passenger threaten by another passenger. A good Samaritan came to the woman's aid and ensure she was safe by switching her seat. Prior to this, another passenger had to use her call button to try to notify the flight attends because the woman was unable to. (That was her second attempt to notify the attendants). I am unclear to why her first attempt to change seats was not taken under consideration by the flight attended. The alleged passenger was clearly intoxicated and had fallen on the women. The flight attends did intervened after the flight landed at FLL. The woman was detained on the plane along with the alleged passenger. Once again, I am not sure if that was wise. The woman could have been taken off the plane safely and quested at the gate at a safe distance. The alleged passenger was too intoxicated to comply with the flight attends requests to disembark the plan. I would have liked for the JetBlue flight attends to be more proactive or at the very least to keep an eye on the situation to ensure it did not escalate. This all could have been avoided if the woman's 1st request to change her seat to one of the many available seats was granted. Better ye,t for this alleged passenger to have never been able to board the plane in his condition. It was physically noticeable and the surrounding passengers stated they could smell the alcohol on him. Disappointed!"
Cons: "No one likes delays - our flight was delayed 1hr and 20 minutes."
Pros: "Swift boarding procesx"
Cons: "Nothing"
Pros: "Flight staff"
Cons: "The snacks are limited"
Pros: "They left me behind because I was there at 532 am and not 529 am , I thought the gates closed At 545 which they did and my airport shuttle was half an hour late so I’m still waiting 6 hours later to go on vacation"
Cons: "I don’t like late shuttles. I don’t like being told I can’t get on Jet Poo even though I had TSA precheck . Back to Delta"
Pros: "First time flying Jet Blue and had no idea what to expect. Friendly crew, clean, very generous with drinks and snacks unlike other airlines. Good entertainment options."
Cons: "N/A"
Pros: "Everything was excellent."
Cons: "N/A"
Pros: "On time."
Cons: "Flight attendants hanging out in the galley on their phones. Also people with a bunch of fake out of control service animals."
Cons: "Flight was delayed 5 hrs and the reason they said was due to weather But the weather in Fort Lauderdale was not bad. Even the pilot said beautiful weather in ft lauderdale as soon as we boarded. I called the 1800 they said it was delayed to a crew member. Then I asked another car rep she said it was a delay from Cuba. So three different stories and worst experience ever! Then when we arrive the crew wasn’t ready"
Pros: "An hour and half late due to mechanical issues in FLL"
Pros: "Crew member had a great sense of humor."
Cons: "They cancelled the flight and made no effort to rebook my 83 year old mother! She was very frightened and confused. She finally bought a ticket on AA and came home later that day!"
Cons: "Baggage was 25 dollars but airline checking same size bags for free at the gate?????"
Pros: "Easy, comfortable, quick."
Pros: "What an amazing staff!! We loved our flight experience!!"
Pros: "Medical emergency caused me to cxancel and you folks refused to refund!"
Pros: "Plenty of room and friendly flight attendants made my first trip vis JetBlue outstanding."
Pros: "Nothing"
Cons: "Gum in my seat, no food or drink served,"
Cons: "The flight was delay twice and the logistics at the airport are horrible."
Pros: "Service at the ticket counter was excellent."
Pros: "The flight was fast.and everybody had a great attitude"
Pros: "The hurricane forced me to make new plans and Jet Blue allowed me to change with no costs or issues. Excellent service."
Pros: "Straightforward and easy. Comfortable and roomy."
Pros: "Plenty of legroom, even in economy"
Cons: "I didn't like the TV's, They were old. Seats did not recline."
Cons: "plane parked at gate all night for 6am morning flight; engine light came on during warmup and we were delayed 2+ hours. had a lousy flight in on JetBlue from JFK too"
Cons: "Service is not measured in dollars. Really charging $5 for blankets headsets pillows."
Seats were not comfortable
Layovers we’re not very long. Our first flight kept getting delayed which caused us being rebooked from a non-stop flight to Honolulu and rerouted through LA adding almost 4 hours onto our flight time.
A wider selection of snacks would have been better, esp for flyers with common food allergens (gluten & dairy).
Friendly crew, Comfort+ was very nice, airplane seemed very clean
Crew is very assistive Screen auto reboot several times
Old plane. Zero leg room. Dour staff. Turn lighting on repeatedly on redeye - spend half the time making useless announcements. Impossible to sleep even if you were in 1st class.
Cons: "THE FLIGHT LEFT WITHOUT ME AND THREE OTHER PEOPLE"
Cons: "The crew was forced to stay seated the entire flight. They conversed very loudly the entire flight. It was very disruptive."
Pros: "The timeliness of the flight and the service during the flight."
Cons: "The tagging of the bags. The bigger bags should be the only ones tagged. Smaller bags that fit in the bin should be allowed in the cabin."
Cons: "I’d prefer more a la carte food options rather than only boxes of stuff that include 3 things I don’t want."
Pros: "Friendly crew, on time departure, early arrival, and outstanding landing (I’m a pilot, so can give valid judgement)."
Cons: "I requested a seat with extra legroom due to a medical condition over a month before the flight. I was not granted my request and was in pain for most of the flight."
Pros: "The crew was very friendly. The plane was very quiet (except for noisy crying babies)."
Cons: "Unless you can afford the higher priced "comfort class" or first class seats, the seating is very, very cramped on Delta's 757s. It's a good thing the flight was only 5+ hours (but that's not long enough to get any decent amount of sleep on this flight scheduled as a redeye)."
Pros: "The where very helpful"
Cons: "Nothing"
Pros: "They were late and and tried to blame weather"
Cons: "Explain that we will get hotel and else... Cheep asses."
Pros: "The only thing I liked about the experience and flight was the Delta Sky Club"
Cons: "Everything"
Cons: "No in flight entertainment"
Cons: "Seating was cramped in economy, but you get what you pay for!"
Pros: "Smooth"
Cons: "Boarding"
Cons: "There is no room. The snacks were fine, but the main meal was disgusting."
Pros: "Delta crew & flight were excellent no complaints!"
Cons: "We were stopped by the Delta crew checking tickets as we got on to the flight. They let a party of 7 with a small child cut us in line. They even allowed another traveler to board with them. We were a party of 8 w/ 2 people in wheelchairs. They would not allow us all on & said only one could accompany them both. They were also very rude and unorganized."
Pros: "The great job the crew preformed."
Cons: "older plane - seats were not comfortable."
Pros: "Comfort"
Cons: "WiFi never connects food"
Cons: "The Delta staff in the Augusta airport seemed to have a hard time with getting people boarded - the instructions for what zone was being boarded and who could take what baggage or who was going to need to gate check bags was... not good."
Pros: "The landing!"
Cons: "The flight was delayed. It took longer than expected due to the hurricane. When we arrived, there was no gate so we had to sit on the runway forever. Then the gate checked bags took forever. I was supposed to have a 1.5 hour layover. I barely made my connection as I only had 20 minutes left until takeoff by the time we got off the plane."
Cons: "Delayed"
Pros: "Although our flight was fully booked. The crewmembers on this flight was professional, friendly and efficient. We boarded quickly and took off on time. We even arrived ahead of schedule. Each passenger was given free headphones and complimentary beverages and snacks. I love Delta they are a cut above the rest. They are constantly striving to put the customers needs and wants top priority"
Cons: "The limited space in our seats"
Pros: "Aircraft was clean."
Cons: "Ninety minute delay due to lack of rested crew preventing timely departure. No gate upon arrival at La Guardia LGA. Wouldn’t let passengers off after shutdown until all gate checked luggage was off the aircraft. Long bus ride around airport. Airport was a mess, with significant construction underway. Avoid Delta to LGA!"
Pros: "The crew was very professional, hejpful and had good attitude towards the passengers. This made the flight easy and enjoyable."
Pros: "Our flight attendant was excellent. Service with a smile."
Cons: "We almost missed the flight sitting right in front of the gate. No announcements could be heard in the gate area and when we asked, they said they were already removing our luggage, Very odd. Food was terrible! Choices were pasta and cold chicken salad. I had the pasta, which was bland ravioli in two bland sauces. I was surprised, because I had experienced better food on recent international flights."
Pros: "Our flight arrived ahead of schedule and the crew was great. Quick boarding although due to weather we were a bit late boarding aircraft however made up for lost time."
Cons: "The aircraft was a bit warm and there was no ice for beverages which were warm"
Cons: "Flight cancelled because of weather"
Pros: "Small plane and a short flight, so just snacks and wifi, which was expected and was just fine with us. Crew was great."
Pros: "Nothing"
Pros: "The crew was nice and pleasant. They didn’t fuss over ym carry on being too big. They were very accommodating. Boarding was very quick again"
Cons: "Short 30 minute delay; arrived 5 minutes late. 45 min flight doesnt allow for any food service."
Pros: "Friendly crew"
Cons: "Long layover in Atlanta. Terrible terminal setup in LAX . Although we were on two connecting Delta flights, we had to leave the arriving terminal and take a bus to another. The second terminal (Terminal 2) was small, crowded, and had few food options."
Pros: "Nothing."
Cons: "Flight attendant late arriving to his job causing a 30 minute delay in boarding. Desk staff at airport seemed more interested in their own conversations than helping passengers . Fight attendants seemed uninterested in their jobs and lacked warmth. 45 minutes late arriving in Kansas City no announcements from captain"
Pros: "Flight was on time"
Cons: "I was in a middle seat on a sold out plane. The person in the window seat was so large the arm rest between us would not go down and he extended into my space. Fortunately the flight was short but the combination of shrinking seats and widening fliers make flying uncomfortable."
Cons: "Change d for WiFi. Cheap"
Pros: "Please call me. Why did you double charge me? I took my parents for a trip and you charge me 2 twice?? Call me 416 888 4387"
Cons: "You charge me twice. Call me 416 888 4387"
Pros: "Porsha. The best flight attendant ever. Not"
Cons: "Liked everything"
Pros: "Not the wor st comfort,"
Cons: "Cannot even request seats before booarding, as they try to get us to pay more. The anxiety over separate seating for couples is not worth it."
Pros: "Got us there on time. not much more can ask for on a short flight"
Cons: "Wish Delta offers more reasonable and available business class awards"
Cons: "No entertainment available"
Cons: "Delta should change their name to always delayed"
Cons: "Missed flight with a few minutes and was not allowed to catch the next available. List the entire ticket!"
Pros: "Not much"
Cons: "Delta cancelled direct flight and we ended up standby on two flights, getting into NYC much later. Not nice."
Pros: "The flight crew was nice and polite. They served drinks and snacks in a timely manner while on the flight."
Cons: "Flight was scheduled to leave early, the plane arrived, but they couldn't turn the plane around fast enough. We left the gat late, then pilot said we would still be arriving half an hour early. We arrived about 45 minutes late, and that was a problem because our connecting flight was due to depart now in 15 minutes. Lightning forced the airport to shutdown, which was great, we had a chance to catch our flight, but we were stuck in the airplane, and we couldn't get to our gate until the all-clear. I know this is not Delta's fault, but they did arrive quite late on a flight that, according to them, would be early. They also never communicated to the other flight that there were several passengers catching that connection. So by the time we had ran to catch our connection they had closed the ramp. Lightning hit again, and they shutdown the airport once again, so the airplane was still at the gate for about an hour, and they did not allow the 20+ passengers to board that plane, which was right there. So frustrating. The only thing that saved it was that our new flight was the new airbus, and although it left an hour and a half later, the comfort level was phenomenal."
Significant delays occur
The boarding in Instanbul to and from. The picking and choosing of when the gate is closed and boarding is done... almost had ppl in jail.
Pros: "I was smacked in my knee I need surgey on my minsicus for by the person serving the food and never got apologized too. Then later he elbowed me in face and acted like it didn't happen. I liked nothing."
Cons: "Not getting hit twice by the crew serving food and at least an apology."
Pros: "Fligh on time."
Cons: "The food on board."
Cons: "During flight after first meal the cabin temperature is way to cold. Then it gets warmer but later, second half of the flight the air gets very cold again so it’s difficult to have a good sleep."
Pros: "Flight was badly delayed and they changed the gates 3 times with no proper announcements. As a result connecting in Istanbul after 23 hours flight from LAX I missed my flight to Baku. I was made to pay EUR 651 one way at THY transfer desk for another flight which was also delayed."
Cons: "For THY being more professional, taking responsibility for their mistakes and not punishing their customers for THY carelessness. As I understand this situations happen all the time."
Pros: "nothing"
Cons: "everything"
Pros: "Nothing everyone was rude and disrespectful"
Cons: "No one was helping or bothered to help"
Cons: "Connecting flight wss unreasonably late and they lied about luggage being loaded onto the flight. One of the bags is completely missing in the system. Waste of time and too much trouble"
Pros: "We were sat in the middle rows for this flight. But only flew for 50minutes so not a big problem"
Cons: "Waitwd 1 hour"
Pros: "All was great, until..."
Cons: "... the person in front of me reclined their seat. That was the end of my comfort. I’m 5.11”- 1.80cm. Couldn’t watch tv, had trouble eating."
Pros: "Nothing"
Cons: "Unconfoetable seat for business class. No priority for boarding in business clas. Old plane."
Cons: "From more than 1h layover to 5 minutes."
Cons: "The food service movies the crew"
Cons: "Flight was overbooked, which is always an annoying inconvenience. As a result, the flight was significantly delayed. When the plane landed the pilot immediately had to take off again which was really unusual and unsettling. But eventually we were able to properly land."
Pros: "Never got the chance to actually try it."
Cons: "I was penalized because of a political issue between USA and Turkey. I couldn't get the visa to travel there, and despite that I couldn't get a refund. I am 1k with united air, and will never include THY in my plans."
Cons: "I didn’t like being in a middle seat"
Pros: "My experience on Turkish Airlines exceeded expectations. Boarding was smooth and the flight was on time. Service was excellent and staff professional. The crew was courteous but the hostesses could try smiling a bit more. Their courtesy was appreciated but it felt very methodical, more of an obligation and not spontaneous. The pilot did a great introduction and gave information about the trip. Also the plane toilets were clean compared to other companies. I expected to see a wider selection of more recent and award winning movies. Will definitely fly Turkish Airlines again."
Pros: "Friendly staff, great food and entertainment selections, care package/pillow/blanket provided, comfortable flight"
Pros: "Service, timing"
Cons: "Didnt love the food ..."
Pros: "Same as the first flight. Entertainment is good, foods good, crew was nice, USB charging is great."
Cons: "Kinda annoyed that it was a two prong plug for the headphones. It was super hot and I couldn't rest. Not a lot of space beneath seat in front for personal items."
Pros: "The food is great, nice entertainment, we good travel essentials!"
Cons: "One of the crews looked a little grumpy. I was referring to the lady who was handing out food. She was not at all happy everytime she serves the meal."
Pros: "Professional and friendly staffing, comfortable flight."
Cons: "We realized when boarding to first flight that they did not included my son on next connection flight...oops when it was addressed they fixed it in a professional matter with appologies at boarding."
Pros: "Short flight-everything fine. Great plane."
Cons: "Having to pay for internet if you want to use it. The way Israelis queue at the airport, leaving no room between you and them...too much pressure. Strange 'breakfast"."
Pros: "Super friendly staff, lots of real food to eat, travel kits including slippers and tooth brush, like a throwback to when flying was fun."
Pros: "Good service and perfect entertainment"
Cons: "Policy"
Pros: "Very nice crew and not at all crowded flight, also the flight was extremely fast."
Cons: "Very loud plane so that I couldn't watch a movie and understand the audio."
Pros: "The plane has a lot of restrooms"
Cons: "he crew was not available at all Time"
Pros: "Entertainment on board was the best part. Food is decent."
Cons: "Worst customer service I've ever had in an airport at Attaturk. Turkish airline staff was horribly rude, wouldn't acknowledge their mistakes, very uninforming and all of it to pretty much force you to pay the airline more money in penalty fees for changing flight arrangements and new ticket purchases. And be careful THEY DON'T have any announcement on the intercom system at Attaturk (I had no clue as to that being the case there, nor have I ever been at an airport that doesn't). No boarding announcement, no gate change announcement, no nothing.....and if and when you miss a flight because you didn't know the gate changed while you're sitting at what you thought was your gate and no one bothered to let you know (including the person who checked your boarding pass when you came into that gate area, it's down hill from there! They will tell you it's your fault and not give a dam* what you say to argue otherwise....and......if you don't pay the penalty they dictate to change your flight ($1114 on a $780 ticket in my case so I purchased another ticket on Turkish air on my own for $236 to get me where I was going), they WILL cancel your return flight without telling you, at which point you will have to buy a new ticket to get back home and they end up getting the money out of you regardless. This was an absolute nightmare of a trip, couple with being treated like dirt by everyone at the airport. I will not ever again fly Turkish Air if I can help it."
Cons: "They moved the time up without prior notice. I could have lost the flight. They checked my bag in Antalya via Istanbul to Naples. When arrived in Naples no luggage. After long wait was told it is held in security in Istanbul. They should have not boarded me if they had problem with the luggage or at least they should have told me in Istanbul not after arriving at destination and have to search for an answer. Extremely poor airline and will never fly with them again."
Pros: "Food"
Cons: "Cabin temperature too high, the flight attendants borderline rude and always on a hurry, I mean what's the hurry durin a 12:30 hours long haul flight. Turkish airlines has decreased its quality of service."
Pros: "Very bad meat and hospitality"
Pros: "I like the food served on Istanbul-Kabul leg of my trip. A bit different from the usual menu but really good. Boarding, departure, and arrival were on schedule."
Cons: "It was raining a bit but we had to ride the shuttle bus from and to the plane. We got wet while climbing the stairs to the plane. I wish we used the tube gate instead."
Pros: "Friendly & good food"
Cons: "Very organized"
Pros: "The entertianment and food was excellent."
Cons: "The cabin crew seemed like they were on drugs. They gave us food and collected the trays 2 hours later. First time ive ever experienced this with turkish airlines."
Pros: "Great crew, pleasant fligt"
Pros: "Crew with genuine smile. Delicious food."
Cons: "Very narrow seatig space."
Pros: "Nothing, just the price"
Cons: "I had 2 flights and both were late, the plane seats is really not comfy and the plane has no entertainment"
Pros: "entertainment was excellent the crew was nice"
Cons: "teh landing was tough the boarding was late"
Cons: "Wine program for international business class was sub-par"
Pros: "The seats was comfortable"
Cons: "The price was good"
Pros: "Excellent carrier, modern planes and good food on board Also on european flight a proper meal and inflight entertainment"
Pros: "The same as above."
Pros: "Very professional. Spacious seats."
Cons: "Wait at Ataturk airport on passport control."
Pros: "that we got to check in 2 bags"
Cons: "-lost one of my bags"
Pros: "Crew nice, seats ok"
Cons: "Dirty! in seat pockets had trash on two flight in both my seat and wives seat. The tvs in the seats were filthy, hazy, smudgy. Just didn't look like they clean well in between flights"
Pros: "Good in general"
Cons: "Delayed flights"
Pros: "The flight was smooth (good pilots) and the service was great."
Cons: "The space between seats."
The Airbus A330 used on this leg needs to be refurbished. The seats are all damaged, the in-seat power did not work (both 110v outlets and USB outlets) - the IFE screen looked like it was about 10 years old and would not stay unfolded, it just kept flopping down. At one point the flight attendant offered to "fetch some tape" to hold it in place for the flight. I felt very bad for her that she had been put in a position where this was even a reasonable suggestion to have to make.
We can't accept the plane is late twice.
Virgin Atlantic should not be allowed to run codeshares without WestJet if neither company can provide check in or boarding passes - I was told I had to recheck my bags on a connecting flight which due to delays of the first one meant I had to abandon my bags at my first leg City to ensure I was able to run to get my flight as I only had 30 mins to make boarding. This means I landed in my destination without my luggage and am likely to never get it back. I will not fly on Virgin Atlantic again.
Not much elbow room. Food OK but not as good as Delta.
Everything was either 9/10 or 10/10 except for the food. It is absolutely atrocious. I mean literally the worst airplane food I've ever had, on both legs of the trip. Not a problem, just pack a bunch of sandwiches and snacks and decline the food when offered. Everything else was fantastic and I'd happily make the exact same booking again, just... with extra food in my carry-on.
Amazing seat was assigned to me, great food, attention and entertainment Nice airplane!
Pros: "Amazing crew, excellent drinks and decent food. Very comfortable seat"
Cons: "Everything was great"
Cons: "We are a little hard of hearing. It was hard to hear the attendant when giving directions over the intercom. The speech was garbled and directions spoken too fast. I am not referring to the safety speech. Recommend slowing down so that we have more time to process what was spoken."
Pros: "The crew were lovely and the seats were ok."
Cons: "Not a lot to Improve on to Be fair"
Pros: "Business class on the 737 is somewhat basic compared to Virgin Australia's A330, but you still get the same great service, and the food is terrific."
Pros: "The crew on Virgin Atlantic was superb!"
Pros: "The crew were really nice and seemed to genuinely care about the passengers, were approachable and were very happy to chat with passengers and help them out."
Cons: "The food options always seem to run out by the back of the plane and this time didn't match the menu they gave me at the start of the flight, not that I minded because the option I was given was pretty tasty."
Pros: "As usual, punctual flight with friendly crew."
Cons: "Pity the wifi in international flights isn't complementary (or at least a basic connection like on domestic flights)."
Cons: "at last minute itinerary was changed.. instead of routing through Brisbane, was now routed through Sydney. Flight from Sydney to LAX was delayed by 4 hours, then missed flight LAX to LAS... overall long delayed arrival. Checked the route through Brisbane, and those flights we're all there, departed and landed all on-time... so wondering what the reason was for the change of the itinerary without a cause (no cancel or delayed flights through Brisbane)"
Pros: "Top crew very friendly and professional"
Cons: "Business class food was bizarre for breakfast - a Mexican taco??? Asked for eggs from economy to be back later up"
Pros: "Everything was good in this flight"
Cons: "N/A"
Pros: "The flight crew was phenomenal, especially Daniella. Somehow we wound up with seats right next to the bathroom door, which would have been a pretty uncomfortable situation for a variety of reasons, but the flight wasn't full, and she helped us find a suitable place to sit. Also, my wife and I usually take our tea with honey vs. milk and sugar. Even though honey is usually one of the options for tea, she found a way to accommodate our request. The lunch meals were the best I can remember in a long time on an airline flight. They might have been the best I've ever had. The chicken curry was authentic, flavorful and spicy. Frankly my outbound flight had problems. My luggage got damaged. The transfer experience in Manchester left a LOT to be desired. I wasn't planning to use Virgin Atlantic again, but this flight crew (Daniella especially) redeemed Virgin Atlantic. They were attentive, pleasant, diligent."
Cons: "Only thing I didn't like about this flight was the boarding area. Once you get into that the area, you don't really have access to appetizing food (only vending machines) or even restrooms. That's one thing that could be improved."
Pros: "Although we were badly delayed the cabin service was excellent in every way. Good meal , cheerful staff and well turned out."
Pros: "Legroom, lovely staff and all round good flight"
Pros: "Crew very friendly"
Cons: "Seats and legroom poor if you’re six feet tall"
Pros: "I loved how the airline crew were very accommodating. This was an awesome experience. A+++"
Cons: "I have no complaints."
Cons: "For oversea traveling, food could and should be better. For our flight from AKL to BNE, we had to pay for our soft drink!!!"
Cons: "I never expect airline food to be any good but I’m always hoping it’s edible. This was not the case, as the egg breakfast made me physically ill."
Pros: "The personal care and attention."
Cons: "Old movies and few entertainment choices"
Pros: "Virgin atlantic is the best airline with Dreamliner"
Cons: "Nothing"
Pros: "I felt that they were very thoughtful about the fact that it was a long flight. We got two small meals, which was perfect, and even a little gift bag with a sleep mask and toothbrush and such in it. These were just a couple of the many nice touches included in the flight."
Cons: "Very small quibble: the screen resolution, or maybe the contrast, of the personal video players was not so great. This was fine in most cases, but it meant I could not watch videos that had subtitles. Not a big deal but possibly worth fixing. Thanks"
Pros: "Quantity of food was less for the dinner time..but overall experience was good.."
Pros: "Efficient service"
Cons: "Entertainment screens were of poor quality"
Pros: "I've had knee surgery and the flight attendants were very accommodating as to "make" and ice pack for me. The recline of the seats was impecible. The food was great. Overall, great flight."
Pros: "The movie selections and comfortable headsets made it possible to watch three movies uninterrupted. The food selections were well prepared. Flight attendants were helpful and efficient."
Cons: "Boarding is always a bit of chaos when our seats are right in the back. People further up insist on boarding early and block the aisles in the process. Multiple levels of passport control and baggage checkout are chaotic, but that's for most all flights coming into USA? VIrgin/Delta handled it well enough. By the time we got through passport control in Boston ur bags were waiting and we had no problems at all."
Pros: "Aisle/window seating!"
Cons: "My entertainment unit did not work. I was graciously offered an iPad, but declined, however, the picture quality at my son's seat was also iffy. Both my long-haul flights had poor signage for toilets."
Pros: "Getting to Barbados from Manchester airport is convenient"
Cons: "The light weight on a long haul flight do not work anything over four hours you need some form of comfortability and virgin got it wrong with the seats .. yes I know the industry is all about making and saving money but you also need to Remember that most of this flight you will be sat down for"
Pros: "Crew is well trained and efficient. Lounge food and service are excellent."
Cons: "Podlike seating in business class. Someone thought the zigzag a way of ensuring privacy. In fact you can't talk to your travel companion nor look out a window. Seats are either up or down and only a crew member can operate them."
Pros: "There are lots of relatively new movies to choose from."
Cons: "The complimentary headset breaks easily. Tray table was broken and they can't fix it. Very small bathrooms, knees almost touch the door when sitting down. Food selection for dinner ran out quickly, resulting in only 2 choices and one is hot spicy, so basically only one choice. All beverages are given out in small cups, even water is given out in small cups increments (finish in one gulp), they don't even give out small bottles of water. No complimentary packet (eye shades, socks etc.) , not even a barf bag for collecting trash."
Pros: "The service went a mile farther. It is my favourite airlines!"
Pros: "Very courteous and professional crews. Clean and comfortable plane. Pilots handled delay and weather superbly. Dinner was delicious."
Cons: "Dinner was great but could have used more snacks. Breakfast was ok. Movies were dated but okay."
Pros: "The flight from Sydney to LA was enjoyable"
Cons: "I was very disappointed that even though I booked through Virgin Australia when their partner Delta didn't get us to LA on time from Minneapolis, Virgin Australia said its Deltas fault, talk to them. They were not going to help."
Pros: "Everything was great ! The staff very nice and the plane is absolutely amazing .."
Cons: "We paid for extra leg but there was no difference between normal and extra .."
Pros: "I liked the entertainment system, free adult beverages and boarding process"
Cons: "I don't like that they have you pay extra for picking seats that have no extras. No preboarding. No extra legroom."
Pros: "I liked entertainment options on your phone but at the same time there was nowhere to plug your phone if it ran out of battery."
Cons: "The boarding was good but we did not depart o time which did not cause us to be on time to our destination. It was international flight for almost 4 hours and there was no foodie snacks serve. Only tea or coffee. For a international flight more than 2 hours you should offer something else, soda juices and a snack at the very least. I guess the reason why I am feeling this ways is because I flew with virgin a couple years back to London and was so impressed by he service and the airline and the great quality modern vibe. It was the W hotels of the airlines industry and this time I really want impressed."
Pros: "As expected, great customer service from Virgin. Great Vera system. Friendly and welcoming experience."
Cons: "The seats!!!! Omg I got bed sores. Not really but they have got to be the most uncomfortable things I have ever sat in. For a European flight from Uk they'd be fine. But for 9 hours...not good. The short hop down from ATL to MCO after was a blessed relief. Virgin, you have got to think a little more about your passengers asses. Also, having flown with just about every major transatlantic operator, including previous trips with Virgin, the knee room was not good. If you stretched out under the seat in front you were ok but draw your knees up... I wore short trousers for comfort and have sore points on my knees where they rubbed against the material of the chair in front."
Pros: "Virgin does phenomenal service; I wish delta would copy their level of service."
Pros: "The vegetarian meals, leg room and comfortable seats, wifi tv entertainment, kind and courteous service. It made the trip more comfortable! Thanks!"
Cons: "The domestic flight in PNG was cramped, but the flight attendant was very nice and helpful"
Pros: "The comfort of the flight and entertainment."
Cons: "My bag was not put on the correct flight so I had no bag for 3 days, they were slow in getting my bag to Bali from Sydney. It was really unacceptable. I talked to 5 different people to make sure my bag was put on the correct plane, even asked before boarding if it was on and they said yes.The food was horrible, I only ate it because I was starving. Flight was delayed from Sydney to Bali, which caused me to miss my pick up. Not sure if I'll fly with them again."
Pros: "Very good service, plenty of food, food was pretty good, entertainment system was great and the seats in economy with very comfortable."
Pros: "Top notch for a long economy class flight. Great new plane!"
Pros: "Major issue: No information in advance of problems associated with transfer at Heathrow that required going from Terminal 5 to Terminal 3-- requireing a lot of walking, stress, time and security checks."
Pros: "More leg room space in the economy space"
Cons: "I'm over 6 feet tall so the seat in the economy class I felt really uncomfortable."
Pros: "Pleasant, helpful staff at check-in and on flight"
Pros: "a very good experience Felt as if the crew cared"
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