Flight attendant was rude when I advised her that the bathroom had no paper towels or tissue paper.
Departing flight to San Diego was delayed. Return flight from SD to SBP was delayed. Not terrible but not ideal
Good leg room, no problem with overhead storage and the staff was super helpful.
I purchased the internet during the flight and it stopped working after 1 hour, so I barely got to use it.
Good experience, although it was a little cramped being a tall person. Otherwise everything went smoothly and professionally though
Big delay of over 7 hours on next leg of trip with Alaska. Would have been nice to have food or something
I would've liked to have the seat tablets like before to view movies, with long travels not everyone carries tablets to view movies. And phones are not worth it because screens to small.
Horrible! No blanket or pillow available! We had bulkhead seats but the seats were worn out and no cushion old. No meal or even a sandwich for our 5 hour flight just a little bag of pretzels. Crabby attendant female with long brown hair. We will not book Alaska Airlines again
I do wish the the actual airplane I flew on was bigger. But, I made it work.
I loved that we boarded orderly and quickly, that I had an opportunity to check my bag free at the gate, that there was plenty of seat/leg room, there was smooth takeoff and landing, the attendants were pleasant and helpful, and that we arrived on time!!
Very smooth checking in our luggage with a super pleasant SW agent. I enjoyed a fun entertaining movie.
First time traveling on Southwest since bag fees were implemented. Usual good service. Just more expensive now.
It was a perfect flight in all aspects! Both legs!
Boarding process, crew were good. But the seats were so uncomfortable that was all I could focus on. I literally had to sit forward so that all 3 of us could fit in row. I will try to avoid Southwest in the future for any flights over 60 minutes.
Great flight, 47 passengers on a 180 seat plane. Stewardess was pleasant and cheerful.
Great experience flying Southwest. The crew was really kind and helpful, and very friendly with our toddler.
Plane late from DC to Austin 30 minutes. Crew made up much of the time enroute to San Diego.
Much better than the.last. flight on SW on Thanksgiving day
Fine, but how to board on SW versus othrr airlines, is just lame. Goood staff though and all was solid otherwise.
Was as expected. Crowed planes. Too many carryons delaying takeoff. But the ride only took an hour and saved me a lot of time SFO is a not a great airport.
I could not check in ahead of time. Kayak did not give me a proper confirmation number to check in.
I loved flying Hawaiian Air! We didn’t pay to sit together, but we were able to anyway. They had usb charging ports and even outlets in some seats. They served a hot sandwich that was not very good, but we were still pleasantly surprised. The staff was very nice. The seats really made my booty hurt but maybe I’m just not used to sitting so long. Also, the AC was really cold even though I was wearing pants, a hoodie, and a light blanket.
You did not have any vegetarians options for the free meal! I do not eat any meat of any kind! I asked the flight attendant and was met with kind of a rude statement like vegetarian? No we don’t have that kind of thing! Did not make me happy but made me feel like why would I want a vegetarian meal! Otherwise a good experience!
I was put in a middle seat with the people on either side of me kept passing their grandchild over me and talking back and forth while I was trying to rest or watch a movie. So inconsiderate and totally disturbing. I asked if they would sit next to each other to alleviate the constant impeding my comfort but they refused.
Pre-Flight check-in Staff did a terrific job correcting a seat mis-assignment problem after I checked in the night before my flight. They really stepped up to make my flight home a joy. It was also my birthday, so the flight crew made me feel special a little treat.
Good except that I couldn’t change seat and made me wait untill I checked in
Traveling with my 90 year old mother, the boarding process was great, the gate crew was very helpful and friendly. One of the flight attendants was kind enough to assist her to and from the restroom mid-flight and cater to any requests she had. I wish I flew Hawaiian Airlines more often, it was a great trip!
Cheap food no options for vegans, no entertainment, no snacks. Too much advertisement about their credit card. Next flight will be Delta Airlines.
When I was not allowed by Alaska airlines to board due to time and difficulty pre-check the night before and kiosk did not work when I arrived at the airport and then finally told Alaska airlines is where I had to go. Not Hawaiian airlines that they had moved. That's when I was treated with the utmost disrespect by Alaska airlines agent that I was not allowed to board. And that might ticket to return was canceled and I hadn't even left yet when they gave me the option for the next flight to raise my flight price to $300 one way. I bought a $96 round trip ticket and they're trying to gouge me for $600 in addition and canceling my return flight.
Great staffing. Terrible food. Please do cold sandwiches or salads. the "hot pickets" are terrible.
Boarded plane and then delayed 1.5 hours while on the plane
Horrific. They missed my connecting flight to San Diego. I didn’t get there until Monday at 9am when I had a mandatory court settlement conference scheduled at 6am since we had parties on the east coast. This caused many issues. All because United apparently forgot to hold the doors open until my flight landed that only had a 10 minute delay. This was the last flight to Southern California. So I couldn’t even rent a car to finish the trip. United cannot be trusted when traveling on specific days and times since weather didn’t have anything to do with the delays.
My flight was delayed a very short period of time but they did not hold my connecting flight to San Diego, also through United. So they closed the doors before we got off our plane. They would only have to help the door open for another five to ten minutes. So I missed a court deadline for a manditory mediation settlement conference for my client. I had to get an associate to be there in person and be on the phone with him relaying what he needs to do the entire time. The court was very upset with me and so was my client. United cannot be trusted.
We were given vouchers we couldn’t use with a 5.5 hour delay
Really good 😊 the woman at the gate entrance was a little rude checking in our carry-on but i dont think she worked for the airline, she worked for the airport at sacramento, other than that amazing.
Boarding was mayhem. Late boarding by 15 minutes because of lack of staff (missing 1 flight attendant. We had to wait for an arrival of another plane before we could board). Flight was a little rough, but cannot blame on airlines.
Great experience…left a bit behind schedule but made up fir that in the air and landed 10 minutes early 😁
United out of SFO is having issues with catering so none of our meals were loaded on the plane and no offer of compensation for our tickets purchased was offered.
A bit rush for transit. Food and entertainment are not available
The gate was too far away for the connecting flight
