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OGG — California
Jan 6 — Jan 131
Round-trip
1 adult
Economy
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Fri 1/6
Fri 1/13
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Latest California Flight Deals
Best round-trip prices found by our users on KAYAK in the last 72 hours
Nonstop from $292
Nonstop from $142
Nonstop from $234
Nonstop from $119
Nonstop from $233
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Nonstop from $278
Nonstop from $119
Good to know
Low season | January |
|---|---|
High season | June |
Cheapest flight | $119 |
Average price round-trip | $427 |
Good deal round-trip | $198 |
Good deal one-way | $148 |
Best time to beat the crowds with an average 7% drop in price.
Most popular time to fly with an average 25% increase in price.
Flight from Kahului to San Diego
(avg. price over the last 2 weeks)
or less
or less
Top tips for finding cheap flights to California
- Looking for a cheap flight? 25% of our users found tickets from Kahului to the following destinations at these prices or less: Los Angeles $188 one-way - $297 round-trip; San Francisco $159 one-way - $263 round-trip; San Jose $194 one-way - $198 round-trip
- Book at least 2 weeks before departure in order to get a below-average price.
- High season is considered to be May and June. The cheapest month to fly to California is January.
- Morning departure is around 32% cheaper than an evening flight, on average*.
FAQs - booking California flights
Top 5 airlines serving Kahului to California
Scores according to KAYAK customer reviews8.3
Alaska AirlinesOverall score based on 31852 reviews
8.5Boarding
8.2Comfort
8.8Crew
7.8Entertainment
7.8Food
Airline reviews
There should be some food available for purchase on board as it indicates in Alaska Airlines website related to inflight services. On this more than 5-hour flight, only pre-ordered food was available. That should have been clearly stated during the process of buying an online ticket. Other than that, the flight was great!
There should be some food available for purchase on board as it indicates in Alaska Airlines website related to inflight services. On this more than 5-hour flight, only pre-ordered food was available. That should have been clearly stated during the process of buying an online ticket. Other than that, the flight was great!
The flight was delayed by almost 4 hours and we were not notified in advance. There was no meals on the flight, and we were also not notified of this until right before the flight.
Cons: "Nothing"
Pros: "Nothing. Terrible customer service; horrible experience."
Cons: "Nothing. Terrible customer service; horrible experience."
Cons: "Flight delayed by 40 mins, then left 40 mins after scheduled even including the delay, no free in seat entertainment and the wifi was broken. Really not a fun flight overall. Also, please Alaska, get rid of that Cabernet Sauvignon that's sweeter than grape soda. Single worst wine I've ever tasted."
Pros: "It was on time"
Cons: "The first class crew were TERRIBLE! They were obviously not happy to be there or be working. Didn’t check back on us, didn’t pick up our empty glasses, and didn’t even say goodbye. Too busy just talking to each other. I assume this was because it was an American flight. I’ll fly Southwest next tim"
Pros: "Great crew, nice service, comfortable."
Cons: "Nothing. Loved it."
Pros: "Seats were pretty roomy in coach."
Cons: "NA"
Cons: "2 hour delay on take off"
Pros: "We got stuck with the very back seats, that don’t recline. Was rough as it was an overnight flight. I liked that we had an early arrival!"
Pros: "The flight arrived 30 mins early!"
Cons: "The stewardess did not give me a cookie :("
Pros: "Crew so polite and friendly. Also very accommodating with young man with special needs."
Pros: "Crew was great!"
Cons: "Seats not very comfortable. Online wifi/entertainment on personal devices is glitchy."
Pros: "The crew was good, on top of refills and trash. We were able to board and take off on time and landed early."
Cons: "Even for first class, the seats aren’t really much roomier or comfy than coach. More leg room, but that’s it."
Cons: "A little more food on the 4+ hour flight. Otherwise a great experience!!"
Cons: "Flight attendant was on phone rather than greeting customers as we deplaned."
Pros: "I always enjoy Alaska but this was another level. I was horribly late and still processing at security with 10mins until take off and the guy at the gate called me to see where I was - gave me mins to make it - which I did - just.. I was traveling to San Diego to meet my family for the weekend - I would’ve been in severe trouble had I missed the flight. Thanks Alaska!!"
Cons: "I was in 1st class and they ran out of breakfast options."
Cons: "There was only water served then 30 minutes before landing they served juice. We had to ask if we wanted some of the cookies they are suppose to give out"
Pros: "The flight attendants were amazing, super attendant and sweet despite the circumstances. The food was good at the comfort was awesome"
Cons: "Our flight was delayed over two hours. It basically ruined all of my plans for the rest of the day. It they should’ve just put us on another plane to save us time because the maintenance took so long"
Pros: "I had no problems with my pet"
Cons: "Great flight fast Only thing was I didn’t get my boarding pass for my second flight and I had to go through security all over again"
Pros: "The mood lighting on the plane."
Cons: "Not applicable; everything about this flight was great!"
Pros: "The crew was excellent and the aircraft was clean."
Cons: "The only downside was the plane had no food and the announcement wasn’t made until we were already boarding (they didn’t know either - not their fault). I was expecting lunch since I was in first class, but the crew did as well as they could to provide us with snacks."
Pros: "Alaska is great don’t become united or American"
Pros: "Everything about the flight, from boarding to deplaning."
Cons: "The menu could use an upgrade but that’s the only thing bad I could say..."
Pros: "I love Alaska Airlines!! They are always so nice and very accommodating. I travel with my dog and they are great. The only airline I fly with my dog."
Cons: "The new planes on Alaska don’t have enough air flow coming out of the vent above the seat"
Cons: "Seats need more padding."
Pros: "On time service"
Pros: "Usb and 120v plugs in seats. Got a row to myself."
Pros: "Crew and boarding process"
Cons: "No international choice in entertainment and food"
Pros: "Efficient and competent. One of the better airlines out there."
Pros: "Great flight, crew and airplane. I love the brand new Boeing 737-900s that Alaska used on our route. Gorgeous new plane, great crew, and on time performance."
Pros: "All the staff was friendly and did the best they could"
Cons: "Had the last seets in row 32 Very uncomfortable. Was not given anything to drink for over an hour. When the meal trays reached us in the last row of seats, no more hot meals available..... We were by the bathrooms in the back of the plane. Every time someone use the bathroom the doors kept slamming and there was really no peace to close your eyes or sleep if needed on the long trip Very disappointed. Jerry"
Pros: "The crew was wonderfull, very attentive, pilot got Us before schedule. Overall very pleasant and smooth flight."
Cons: "There was nothing I did not like about the flight."
Pros: "Boarding and expected part of the flight were fine."
Cons: "Because if weather, were were placed into a holding pattern, then rerouted to Ontario, where we were refueled and then flown back to San Diego. Very little information was passed along. The crew began to get short and frustrated with the passengers."
Pros: "Every employee was professional, the plane on time, the landing was smooth."
Cons: "I can't say anything nagative for this flight."
Pros: "everything"
Pros: "The boarding was quick & as usual Alaska is on time! I'd like to thank Taylor from flt 784 from BWI to SAN. She took good care of my son who wasn't feeling well."
Cons: "Assigned seats separated from my husband. I'm seated in the middle of a couple, while my husband is on the other side of the row. Not happy at all"
Cons: "There were no blankets and it was a bit cold on the flight"
Pros: "My return flight was precisely on time, boarding was efficient and the offer for a free chat service while in the air (though I didn't use it) was a nice touch."
Cons: "While my flight was short and snacks weren't necessary, I was pretty underwhelmed by the snack offerings."
Pros: "Great Upbeat Crew makes for a pleasant flight!"
Cons: "Nothing"
Pros: "I returned on Flight 552 from PDX to SAN. I really want to appreciate the patience and good humour of one of the crew, Becky, who was serving us. I will certainly fly Alaska again."
Pros: "Promptness of departure"
Cons: "Very crowded"
Pros: "Timely departure and arrival. And excellent in flight entertainment options."
Cons: "Slightly cramped in regular economy."
Cons: "The planes, both ways, was filthy."
Pros: "Staff was courteous and weren't overbearing or rude like I frequently experience on other airlines. They offered tablets to passbook the time with our kids and offered lots of chances for drinks and food. We felt well taken care of. Would definitely fly with Alaska again and hope to get row 6 again!"
Pros: "It was my first time flying with Alaska. I was pleasantly surprised with the boarding times, organization, super-friendly crew, free entertainment (a few select movies with complimentary tablets to view them on), and outlets for charging mobile devices in every seat. Easily the best flight I've had in a couple years. I will fly with Aaska again."
Cons: "I felt like the aisle was unusually small ( I was sitting in an aisle seat and was occasionally bumped by people walking by me. Then again, I was in a deep sleep most of the time and could have easily been leaning into the aisle....I'm not really sure. Overall though, best flight I've had in a while. They really do a great job."
Pros: "Crew was nice and friendly, upgrades to plane made it average--USB ports, outlets, etc. Move selection on rentals was average at best."
Pros: "The crew in Fresno actually moved me to an earlier flight that did not route through San Diego, but rather Seattle. They were super helpful and had excellent customer service. They actually checked me in before I arrived because the timing was very tight for me to check in on time. I had a great experience with the service in Fresno."
Flight attendant in our cabin is excellent!
flight was delay, pilot was keep saying optimistic messages that were misleading. Like "refueling will take 10min" but he forget to say they will also inspect engines that will take much longer. and at the end we were 2h later :(
The hot pockets provided as meal gave me terrible acid refluxes. Everything else was good.
The cheap seats are unbearably cramped. I'm 5'7 and my knees hit the seat in front. Turned a five hour flight into a back breaking disaster.
Had to call customer service prior to the trip (for Hawaiian airlines). Utterly horrible experience
upgraded my seat 100$$ apiece so 200 bucks had a child kicking my chair for 4 hours snd the strraming video kept going out . fligjt there was great 👍
Flight attendants had a little more attitude then expected, once they handed out food they came back literally within 5 minutes with a garbage bag, my advice would be to come in 10 min after people start eating and drinking.
Pros: "Crew was amazing, great service"
Pros: "The views from the plane"
Cons: "A bit more room"
Pros: "Short island hop but still great staff is just HAPPY"
Cons: "Hawaiian airlines is good , United is the worst airline ever"
Pros: "They helped me with my little suitcases. As carry on."
Cons: "The system couldn’t charge my phone. And the crew showed me to use the back seat."
Pros: "It was on time leaving OGG and landing at SFO. Our luggage was delivered intact."
Cons: "Once at the gate, we had to wait ~20 minutes for it to become available. Did they not know we were coming?"
Pros: "Very friendly attendants, ran on time, comfortable, cute safety videos."
Pros: "I liked the plane design in the interior. The extra room ecumenic seats were great. The flight was smooth."
Cons: "The free beverage drinks were good. Sandwich was ok but not as good as meals we get from foreign airlines. You really should have at least from free TV shows or documents besides offering to show movies for a free. Fortunately I'm more of a book reader but I know many would appreciate some improvement in this area."
Cons: "Being stuck on the tarmac for 40 minutes with screaming children was not the best :("
Pros: "Flight arrived early, I upgraded to an extra comfort seat and it was SO worth it!!! The flight attendants were all very friendly and helpful."
Cons: "Snacks are expensive, but I guess that’s expected"
Pros: "Comfortable seats in the front of the plane. Very attentive and quick flight attendants."
Pros: "only airline which servers meal but not for vegetarian reserved seating but not much available option to buy expensive economy plus"
Cons: "-- Meals were non-vegetarian only. That is not caring about customers who are vegetarian. -- there were only single seats and not for couple. -- add on for economy plus is outrageous $0 for each segment. I would consider $40-50 reasonable. -- it is silly that there was not a single show or movie free for economy. such a waste."
Pros: "Friendlier-than-average flight attendants and complimentary meal."
Cons: "NO vegetarian meal options."
Pros: "Mostly empty flight, able to lay down. Rum punch"
Cons: "Paying for shows and movies"
Pros: "No"
Cons: "Hawaiian airlines has constant interruptions of their in flight entertainment.....Super long commercials and ads for Hawaii and then constant interruptions- at least 10, to tell you whenever the attendants are walking down the aisle to deliver a napkin or whatnot. It's a bit excessive compared to other airlines."
Pros: "Food and service was great! Cannot believe they served food for free!"
Cons: "They charged way too much for entertainment. Charge one price to watch any movie or want, not $8 per movie!"
Pros: "nice crew, clean plane, free meal."
Cons: "no wifi, and not communicated in advance. made it seem like we'd selected our economy seats in advance when really, we'd only "requested" those seats, and didn't sit together. this was misleading at time of booking and very frustrating. no wifi + no free entertainment = mildy frustration."
Pros: "Very good, free upgrade and flight landed 30 minutes early"
Cons: "We bought the tickets (2) together but when was the time to check in and select our seats there were no seats next to each other. This is the first time I see this!!! We had to pay extra $160 to upgrade and get two seats next to each other."
Cons: "We had a 3 hours delay and no one could explain what was going on"
Pros: "Wow, still serving snacks and a meal. Who else does that? And complementary wine. Left on time, arrived early, bags came right away. Why haven't I been flying Hawaiian?"
Pros: "I had wheelchair service & the staff was very good."
Cons: "One of our two checked bags did not arrive. After many problems we were finally told it would be delivered to our home between 10 & 11 p.m. It did not happen & I kept phoning the 2 numbers we had, no one ever answered. There were 10 of us celebrating our 50th Anniversary. AT 2.30 am I finally went to bed pretty upset It was left at my door at 5.30 a.m the next day. Poor communications after a wonderful celebration in Hawaii."
Pros: "When we checked in it would have been helpful to have a crew member tell my husband and I that we were not sitting together so we could have tried to address. We didn't notice until we were boarding. The service cart was busy more than our flight to HI."
Pros: "FOOD AND DRINK SERVICE"
Pros: "Seat upgrade (to comfort class), very friendly flight attendant, decent food / hot meal"
Cons: "Rude personnel at gate"
Cons: "My sister and I were not assigned seats on our boarding passes. There was another gentleman there with us who also didn't have an assigned seat on his boarding pass. We were all waiting at the gate for half an hour but there were no Hawaiian Airline employees to help us. They started boarding people on the flight and we were just standing there at the gate with nobody to help us. Finally I ran over to the adjacent gate that was also run by Hawaiian and asked if they could help. Initially they told me to go back to the gate but I expressed my concern that our flight was already boarding and I needed a seat so they finally helped. The gentleman tried doing the same thing but came back saying "They yelled at me and told me to come back to this gate". This is so rude, unprofessional and disorganized. It certainly left me with a bad impression of Hawaiian Airlines, which is too bad because I will be traveling to Hawaii quite a bit this year."
Pros: "- Food was decent - Staff was kind and seemed happy"
Cons: "- Headphone jack was out of service. - All entertainment for the long flights is pay per use - Touch screens very frustrating - Flight status page was unavailable during the last 30 mins of the flight (the most interesting part)"
Pros: "Well maintained plane, frequent service including complimentary drinks and meal."
Pros: "Once on the plane the seats were comfortable and the meal was good. Nice to get a meal for no extra charge."
Cons: "Flight out Airline gave me a standard seat although paid for extra room. I have a bad back so needed the room to sit forward in my seat. The row in front of me was extra room and the family sitting there said had booked their reservation the day before the flight. Same thing happened on return flight but I was smart enough to call ahead and fix. but got bounced around on the phone to 3 people including tech support to confirm seats. Bery frustrating. Boarded us 30 minutes late, no one knew what row was called as could not hear the announcements. People were being sent to the back of the line. Complete chaos. Then the unprofessional gate crew told about 200 of us that the captain wanted to leave and the door would close in one minute so hurry up. Not a fan of the airline."
Pros: "Staff was amazing and the flight reminded me of "the old days" lol. ezceptional.in flight service and comfort"
Pros: "everyhing seeme o g smoothly. th service was good and I enjoyed h business class. on trp ck to sfo, i agin ttrVELLED BUSNESS class. Unfortunately there was a crying baby 4 seats over. it cried for over 2 hours and I felt sorry or the eole who had paid for first class tickets to be so disturbed. Baby not HGawaiian's fault but wis they would put all young fhildre together in bak of play. or have flights that exclude children under 2 yars old."
Pros: "The aircraft was clean. Some crew memebets very nice others not. All in all it was an okay experience. I don't usually complain but there were a few things that seemed a little off about the service. Not expecting anything special but a little kindness and thoughfullness when possible is appreciated."
Cons: "No food option for vegetarians on flight. Crew member said I may have had an option when I booked the ticket but if I didn't want chicken I should just not eat. I would hope they would have a few extra vegetarian meals on hand for passengers who may stupidly and mistakenly not selected that during booking.. The touch screens are poor quality, not a huge deal but frustrating to have to tap so many times. With most of the extra comfort seats around me empty I was not allowed to move to one of them from my economy seat. Not asking for extra service but it seems like it should be fine to move if there are completely empty rows all around. Not sure if the crew members are not allowed to give extra treatment to passengers or what."
Pros: "Hawaiian Airlines does a really good job in the very competitive market of the airline industry. In-flight entertainment and food is a huge bonus. My only suggestion would be to board from the back of the plane first. Both of our flights, other passengers had used our overhead space as we were the last boarding section."
Pros: "Besides the 15 minute delay which was pretty much made up, everything was wonderful."
Pros: "Loved the customer service all the way. All of the employees were very attentive and were genuinely interested in helping everyone."
Cons: "There's nothing I didn't like. I really liked everything."
Pros: "The seat I was given was so nice. Appreciate being given an aisle seat with more room. Appreciated the meal and snacks."
Cons: "Purchased the ear phones to watch a movie. There is no complimentary movies. Seems kinda cheap. But over all experience was good. Thank you."
Pros: "they fed us dinner and gave us a free glass of wine!"
Pros: "Modern plane, plenty of leg room, free meal, friendly staff."
Cons: "Screaming children."
Pros: "The service and the food"
Pros: "Service was great and food was good,"
Cons: "Really cramped and were surrounded by 5 screaming babies the entire flight. Would be nice if the babies could be kept to a certain part of the plane."
Pros: "same"
Cons: "same"
Pros: "Excellent service"
Pros: "Nice service, decent food."
No food and no entertainment
Pros: "The plane needed more leg room."
Cons: "Delaying a flight by 2 hours for crew issues is ridiculous and even more do not alerting me to the change before I was at the airport. Terrible"
Pros: "The gate crew were very responsive and told us accurate estimates about the delayed departure time. They even distributed snacks for us."
Cons: "The flight crew was subpar. We had been delayed by 2 hours and they did nothing to assuage anyone’s frustrations. Service was minimal and lacklustre. In flight WiFi didn’t work with any streaming service. Plane was noisy and old. Seat was about worn through. Truly the worst in flight experience I can remember having domestically."
Pros: "The flight was on time!"
Pros: "Crew was extremely friendly"
Cons: "Cleaner window"
Pros: "One crew member was especially amazing"
Cons: "The rest of the crew were meh. This time there was no food. I pillows. Water leaking from the ceiling."
Pros: "On time"
Cons: "Missed flight due to unnecessary delays"
Pros: "Flight left on time and landed on time"
Pros: "Crew was friendly"
Cons: "Ticket printed out incorrect gate information"
Pros: "Each employee on the plane was nice."
Cons: "N/A"
Pros: "Lots of movies to choose from."
Cons: "Delays out of MCI and late arrival, no hope for a decent seat on HNL leg, couldn't sit with husband, huge smelly seat mate, used up 10,000 miles on my account and paid higher price than current ticket price, middle seats, not happy"
Pros: "I am usually happy with Delta."
Cons: "Huge smelly person invading my space. Disgusted by his hot sweat on my leg. Used up 10,000 miles and paid too much (watched the fare go down several hundred dollars) and ended up with a middle seat. Not happy."
Pros: "Snacks and drinks and movies on point."
Cons: "No cheese its."
Pros: "It was Ok. Some short delay but over all not too bad. Just didn't like the fact I always get seats next to the toilet"
Pros: "Delta never ceases to amaze me. The flight was perfect!"
Cons: "There’s nothing I can think of."
Pros: "Delta worked with us on rebooking a flight after we messed up. Onboard the staff was incredibly friendly and the free snack selection was decent (even gluten free treats). Boarding was an orderly process."
Pros: "Boarding and luggage check in were great. The flight crew and the flight itself were uneventful which is perfect."
Cons: "Snacks are the bare minimum and the restrooms could have been attended to more often, paper was piling up in the trash."
Cons: "Small airplane, noissy"
Cons: "One flight attendant was a little rude to the passenger on my row who was hard of hearing."
Pros: "Delta is professional and safe. The best fares ever."
Cons: "Lack of food/snack choices. Seem like a shortage on ice."
Pros: "I was booked for the late flight. There was an earlier flight with space. But I had to pay $200/seat to get to the earlier flight. WHY? Why make a family of 5 way several more hours? Why can't you be like Southwest?"
Pros: "I LIKED EVERYTHING,SERVICE AND ATENTION WAS EXELLENT ,PERSONAL WAS GREAT, MY BEST FLIGHT EVER..."
Cons: "WELL,ALL TV SCRENS ON THE RIGHT SIDE WASN'T WORKING,BUT NOT A BIG DEAL..."
Pros: "Flight ifself was okay once on the plane"
Cons: "5 hours delayed for no apparent reason. Understaffed in SJC to handle this."
Pros: "Nothing"
Cons: "Lost baggage. No one told us anything till after an hour"
Pros: "Amenities, service, and punctuation of flight"
Pros: "Boarding was quick, gate agent upgraded my middle seat to an exit row window for free (or so I thought), decent movie options"
Cons: "Some of the crew seemed a bit grumpy, was not given the seat I was told I got, not much leg room in economy, was given wrong meal, first meal was taken away without being asked, second meal was stale (french toast), flight was a bit warm, bathrooms not stocked"
Pros: "I liked that we got to my return destination early"
Cons: "The were no outlets and the wifi was not working. That's a big deal for me because I needed to do work on the plane!"
Pros: "Love the hospitality and the staffs kindness"
Pros: "Customer service was great"
Pros: "Delta’s crew were professional"
Cons: "Uncomfortable seats, reclining only about an inch is not enough for a 5+ hr trip"
Cons: "Seatsnare ridiculously tight for a 6ft man."
Pros: "The EXIT seat with nothing in front of me."
Cons: "The non-ability to pre book seating. Assignment not available until arriving at departure gate. No entertainment."
Pros: "Nothing"
Cons: "Multiple cancellations and a total of THIRTY HOURS OF TRAVEL TIME for what was supposed to be 5 hours of travel in the beginning. I am still sitting in a god damn airport as we speak."
Pros: "The boarding process was smooth, friendly staff."
Pros: "Boarding went well, departed on time and arrived pretty much on time."
Cons: "My entertainment system didn't work. I brought it to the attention of a flight attendant since all the attendant lights weren't". So they were having a glitch I the system. He said he had them reset mine. Hee must have furthermore until they did the beverages. They tried twice, nothing worked. No movies, no audio, no light. Nothing done, no compensation. NYC to Seattle, a long flight tho not even read my magazines."
Pros: "Over cramped No Space for carry on slow service"
Cons: "Over cramped No Space for carry on slow service"
Pros: "From friendly staff on the ground to check us in, to helpful flight attendants, Delta has once again convinced us it is one of the better airlines . Will fly delta again."
Pros: "The staff tried their best to help out with the situation. They passed out waters and apologized. I always love the Delta entertainment (so many great selections)!"
Cons: "Stuck in the plane without AC for an hour! We were stuck behind 14 other planes in line to take off and I understand delays happen but the AC wasn't working for some reason and it was extremely hot. The passengers were all super uncomfortable. I wish if they knew we were going to be delayed that they would let us just wait at the gate vs. suffer in the sauna plane."
Pros: "Everything was pretty good like usual, except when we landed we sat on the runway for 45 minutes waiting for a gate as ours was occupied by a plane that was having mechanical issues. Not great."
Pros: "Nothing"
Cons: "3.5 hour delay due to lack of co-pilot. No consessions for delay when asked at gate. Lack of leg room. Broken tv, I asked twice to be fix nothing was ever done."
Cons: "When I was transferred to Delta's website to book, the date was reset to 6 months in the future. It happened to be the same Monday the 26th so that's why I didn't notice. Delta refused to refund my money. This was a terrible experience and I plan not to use Kayak or Delta again!"
Pros: "Boarding was easy. Wifi was available and we got some snacks. Paid extra to sit in roomier coach, was worth it."
Cons: "Still pretty cramped, not the crews fault. Would've been better with the seat back screens"
Cons: "Took 8 hours to get from Oakland to Los Angeles. Flight delayed then cancelled at Oakland. Driven from there to San Francisco. That flight delayed by 45 minutes. Got on board and then they neede 4 people to get off the plane since it was overweight. That took another hour. Bad day of travel."
Pros: "The attendants were friendly and helpful. The seats were comfortable and the entertainment was good."
Pros: "Entertainment was fine."
Cons: "Food variety for lactose intolerant. Crew was bare able."
Cons: "No entertainment for the whole 5 hr flight. Very bad"
Cons: "Lost luggage, 4 hours late, missed connection, had to re check in, etc."
Pros: "Nothing to like.."
Cons: "Everything about the flight..."
Cons: "Flight was delayed for over 3 hours and I still don’t know why."
Pros: "Seats were comfortable"
Cons: "Provide coffee at least"
Pros: "Great crew"
Cons: "Free wifi, free upgrade to first class"
Pros: "On time. Fast boarding. Comfortable seating."
Pros: "Nice crew. Very smooth flight."
Pros: "Flight attendants were friendly and thoughtful."
Cons: "Seating is too tight. Hard to believe that in 2019, major airlines still have seats without any electrical or UBS outlets for charging devices."
Pros: "Everyone was nice and it went smoothly!"
Pros: "Plane was clean"
Cons: "My belongings stolen"
Pros: "Didn't have any entertainment so I was able to sleep."
Cons: "Equipment not functioning so couldn't watch movies or listen to music."
Pros: "Nothing. Just the pilot"
Cons: "Everything. Bad communication. 1 h delay. Then 3 hs in the plane. We ran out of gas. 2 more hours taxiing Never seen something similar. I really hope my mileage refund."
Pros: "Made it home."
Cons: "delays."
Pros: "Nothing"
Cons: "Was missed due to delayed flight"
Pros: "Arrived early."
Cons: "the connection time between flights was NOT adequate especially considering I had to go through customs! AA did page me and had a representative (I think his name was Brian) waiting for me to help me get to my connection. He gave me a bright red/orange tag. I still hit some barriers. I was stopped in security and my carry on was put aside to be searched. It sat and sat . I explained to the man I had to go. He said he was working alone, so I had to wait. I was ready to leave it and just run to catch the flight, but the security man said I wasn't allowed to do that. He finally called someone else to search my bag (nothing found) I did make it...barely!"
Pros: "nothing"
Cons: "no inflight entertainment no outlets"
Pros: "The entertainment selection was pretty goid"
Cons: "They made a horrible mistake by getting the bag count or weight wrong and we had to go back to the gate and it cost us 2 1/2 hours."
Pros: "Awesome roomy seat right behind business class. Could not have asked for better! And it was a gorgeous new aircraft."
Pros: "I love your entertainment selection. also the comfort of seat and it's on time."
Pros: "The boarding process was ok."
Cons: "The entertainment system failed again."
Pros: "Sightsee"
Cons: "Delayed"
Pros: "Quick and did good job"
Cons: "After flying Japan Airlines I wish there were more free food and entertainment"
Cons: "No personal TV for entertainment"
Pros: "The boarding was done well"
Cons: "This was a 6 hour flight so American could at least have offered a better choice of in flight food purchases"
Pros: "Quick boarding, near empty flight."
Cons: "N/A"
Pros: "Landed early"
Cons: "The seats were not as good as the ones on my BA flight to Heathrow and then Rome. Also, cross country flight but no in flight entertainment. Arrived early in PHL and American would not let me move up to an earlier PHL-SFO flight since it was a code share booked with BA. Should not be my fault as when booking it indicated all four of my flights were with BA. Once booked it indicated the return flights were code share with AA. American should have allowed me on the earlier flight. That would have opened a seat on the scheduled flight which had people waiting on standby."
Cons: "Seats were quite uncomfortable, there was no entertainment options, there was no way to charge any electronic devices because the plane was so old, which meant I almost wasn't able to catch a ride home after the flight. For a cross-country flight, I would expect a better experience."
Pros: "Friendly crew"
Cons: "No entertainment."
Pros: "extra leg room but I had to pay for it"
Cons: "This should only be used for important communications. And to not offer food on a 6 hour flight is horrible."
Pros: "Comfortable seats."
Cons: "Internet slow to access."
Pros: "blanket made it comfortable"
Cons: "No entertainment options"
Pros: "New plane, no delays"
Cons: "On way there wasted too much time.with delays"
Pros: "See above"
Cons: "See above"
Pros: "No entertainment nothing"
Cons: "Nothing"
Pros: "The flight crew was great and it was a very smooth landing."
Cons: "Had to pay extra for seats so we could sit together, near the front of the plane (not really, and no bathroom nearby, very small seats with zero legroom). we were delayed twice (40m then 1h10m) then told to go to a different terminal because now our flight WAS leaving on time! so we hauled over there only to be delayed again several times. we know it was a weather thing, but just wish there was more accurate info about when we would actually take off. seats on outgoing flight from SFO to CLT were GREAT, very roomy, comfortable. Coming back- not so much."
Pros: "Crew"
Cons: "Before I booked the flight I noticed it was only on time 53% of the time. True to that number we were delayed almost an hour before takeoff. Why schedule fights so close if almost half the time it's delayed? Something needs to change."
Pros: "Good free entertainment. Thanks."
Cons: "No good free snacks. Only free drinks."
Pros: "Entertainment"
Cons: "Multiple delays, ended up having to change flights, then 2nd flight was also delayed. The only silver lining was the customer service representative, I think named Sofie(?) was astoundingly wonderful and helpful."
Cons: "Same as above"
Pros: "Nothing absolute nightmare .. no water .. are you serious"
Cons: "Poor customer service"
Pros: "Old plane"
Cons: "The in-flight entertainment was out, and the a/c was barely working-not good for a four hour flight. Instead of addressing the issues the flight crew was more interested in chatting with each other. No pre-flight drink service in first class, they rarely even passed through the canin."
Cons: "Sits were not comfortable."
Pros: "Nothing"
Cons: "Ride flight attendants"
Cons: "My flight was delayed for 3 hours and they where rude about my flight being delayed"
Cons: "Food was expensive and not well put together."
Pros: "Flight attendants very kind"
Pros: "None at all. Poor customer service"
Cons: ". My flight from Maui to Phoenix was not good. I was at the back near where they store foods and drinks. I had a bad stomach pain. I requested a hot tea. Flight attendant declined. Was a horrible flight because of my stomach pain. If I only knew American Airlines flight attendant are very rude. I will not book this airline again. Very poor customer service. The flight attendant was white , male, older."
Pros: "Things went ok"
Cons: "The plane was old"
Check in and boarding were very smooth. Our crew took care of us. The seat back entertainment was poor. The ones that are better are the touch screens that have movies and games and most importantly, content for kids. This was a rather long flight (OGG to SFO) for a bunch of kids to deal without interesting in flight entertainment.
Pros: "Nice and clean than past old metal."
Cons: "Close captioning or English subtitling didn’t work with the app."
Pros: "Crew was pretty friendly"
Cons: "Food is disgusting, they should really be embarrassed to serve it to humans. Also, the seats are uncomfortable, don't don't recline enough, and don't offer enough room for normal-sized adults to sit comfortably on a 15 hour flight."
Pros: "Crew was great seats are small"
Cons: "Bigger seats! Very good overall"
Pros: "The plane was a newer one with a bit more leg room."
Cons: "The snack was lousy - a very small pack of pretzels. For example, I’ve been on United flights when they gave us maple crisp cookies that were delicious. You would think for a five hour flight they could give you better snack! Drink service was very good."
Pros: "It got me home."
Cons: "Almost full flight. By the time the food cart reached the back if the plane, it was damn near empty (nothing decent to eat)."
Pros: "Nothing"
Cons: "Rudest employees ever and a serious incident. Never flying United again"
Cons: "In flight entertainment was a phone/tablet holder in the headrest. This would have been okay except it required to have the United app installed on the devices which my kids did not have set up. The seats were tight and uncomfortable, plus the flight was completely full."
Pros: "Seats were very comfortable in first class. Very happy with that experience for short haul flight. Enjoyed the service. Flight attendant checked on me multiple times and offered beverages."
Cons: "Snack/food choices."
Cons: "Not having an eight hour delay due to poor scheduling of the airline."
Pros: "Friendly attendants and a comfortable flight"
Cons: "Delayed flight and poor food choice"
Pros: "The flight attendants were very friendly and the food was excellent. I was provided with plenty of snacks and drinks and I felt like I never went without!"
Cons: "I could’ve used more direction once we landed on where to go and what to do."
Pros: "THEY WERE VERY CAUTIOUS ABOUT LEAVING ON TIME"
Cons: "coshared flight UA and AC always have issues with printing boarding passes and online check in"
Pros: "Customer svc was able assist us so we can all sit together since our original seats we were all separate."
Cons: "That I could only have one carry on an my purse was considered two, really and it was a small purse."
Pros: "Staff was very good at their jobs/duties."
Cons: "Seats were very uncomfortable and cramped."
Pros: "Sexy eyes on that one"
Pros: "Lots of space and please take attendants"
Cons: "I didn’t have the vegan meal I ordered however they did give me a replacement"
Pros: "Loved the entertainment. I got to watch 2 movies which made the time fly by."
Cons: "I didn’t like not having to choose our seat assignments after we booked our flight. I have used Kayak on many occasions and I was able to choose my seat after booking. I was not able to do that after I booked my flight."
Cons: "Paying for TV when first flight let Us watch app on our iPad for free. Also - lackluster food choices."
Pros: "Enjoyed watching DIRECTV and sleeping"
Pros: "4 hour 15 min."
Cons: "Bring your own entertainment"
Pros: "Almost nothing"
Cons: "This was a terrible flight. Entertainment system would not go off, no crew attention, we had 2 young kids and they could not sleep with the flashing TV in front of their eyes. Crew did not have the technical chops to even reset the system or try to. To add to the misery, we were seated in the last row where seats won't recline. If after flying 200k miles on United, I get this, I don't know what's worse! Very poor experience on United. Will just donate my miles."
Cons: "No food is lame"
Pros: "Nice new plane. Very clean. Decent room in economy plus. On board food is expensive but tastes ok. Free soft drinks served a couple of times during the flight (4.5 hours)"
Cons: "No in seat screen for movies. Only if you had your own personal device e.g. iPad. Also access was not working consistently across the plane. Was told that only a certain a certain number of seats could access the in flight entertainment system at one time and "to keep trying" and "hopefully someone will drop off soon". In the end they acknowledged the issue and told all passengers to go online for compensation which they honored immediately."
Pros: "Good fare"
Cons: "Flight attendant chided me for not reading menu beforehand. On one of the flights I had to shout out to thrm to even get a drink since they didnt stop at my seat. No space for a bag on the aisle seat on the 777."
Cons: "There were no tvs on the diet flight you had to use your own device. On the second flight you had to pay to watch tv. It's free to watch movies in American Airlines!"
Pros: "Economy Plus saves a bit New plane"
Cons: "VERY narrow seats Stupid buttons in the arm rest, constant beeping from people pushing them by mistake"
Cons: "The United agent at the gate in Maui was terribly rude. She didn't even acknowledge that I was waiting in line to be helped for about 5 minutes. She went on the plane to check something for me and didn't return until 10 minutes later. When she came back to the counter, where I was still waiting, she started to talk to her coworker about chocolate and how great the crew was. She then turned to me and said, "can I help you?" She didn't even remember that she was in the middle of helping me! When I reminded her she was like "oh that's right" but didn't even apologize. The flight was delayed 2 hours which was pretty annoying too."
Pros: "Nothing"
Cons: "Will NEVER fly United again. Going home to advise EVERYONE I know not to fly United. They straight suck. Starving people on long flights with hot food for a third of the plane?!?!?! Then telling me I'm wrong for expecting a meal on an almost 7 hour flight?!?!?! &, even better, the reason my son & I starved all morning, day , & evening because EVERY single flight (all 3) were late, one so much so that we almost missed the connecting flight. Wow, is all I can say. After I still have United a chance after assaulting that poor man. Beyond highly disappointed."
Cons: "The Overnight flight I had was EXTREMELY uncomfortable. Too uncomfortable to even sleep at all. The seating is so tight, I could barely move my legs when the seat in front of me was reclined (and I am tiny!) I landed after my connecting flight was already boarded, causing an employee from the airline to announce my name over the intercom on the plane and tell the passengers to "clear a lane for me." I ran with my suitcase over my head, bumping into people and making it to my next gate...where I was told there was ABSOLUTELY NO ROOM for my carry on...which was also, very tiny. I specifically did not want to check my bag because I needed to immediately hop off the plane to make it to work on time. Another customer was VERY upset about having to check his bag and was pulled aside. I finally was told I needed to check my bag at the gate to get on. So i did. As I entered the plane, about half of it was COMPLETELY empty with PLENTY of room. I was floored. About 10 minutes later, the very angry man happily entered with his carry on and stored it easily in the overhead bin. My frustration was at a peak. But I said nothing. When I arrived to Newark, I rushed to baggage claim and guess what? After 30 minutes of waiting, my bag never showed up. I had to check in with information and finally found it. But this caused to me to be late for work. I have usually had a great experience with United. But this experience has changed my mind completely and am very upset."
Pros: "Lights were dimmed in the cabin"
Cons: "So many things. My complaints wouldn't change this company's plans. It's clear what United values"
Pros: "I liked how quick and easy the flight was; from boarding to exiting the plane in SFO."
Cons: "The size of the plane."
Cons: "Flight got cancelled cause of issues with plane. Took over 5 hours in line to get to the counter to talk to someone. There were only 2 counter people for first 3 hours. Once at counter ther had to put us on flight for next day. (Just informed 5 min ago that flight has been delayed another day cause of plane issues.) they couldn't get us to sit together which I understand but also put me in a middle seat which I'm clostraphobic so that sucks. Told me that I can book a hotel to stay at and they would reimburse me.... eventually. Fought over that for an hour and they finally agreed to pay for Hotel. Overall the trip was great but the departure from Kauai has been real bad. Still waiting to leave the island."
Pros: "ANA operates 787s which have much nicer cabins and entertainment systems than the older 777s operated by United."
Cons: "The food on United leg is pretty bad after an ANA operated flight. I'm always going to ask for the Vegeteraierain option going forward. Why waist an animal on that feed stuff they give you to eat."
Cons: "never flying united."
Cons: "I came up with some pretty bad bruising on my stomach from the seat belt during the landing."
Pros: "Everything was fast"
Pros: "the layover waiting time was relatively fast! Also, the united airlines staff was very helpful in answering any questions I had."
Cons: "I did not like that my first plane coming out of eugen had about an hour delay and I had to rush to my second flight. If it hadn't been for me being guided and me basically running I might have missed my second flight."
Pros: "The seats were uncomfortable. The staff was cold. The food was horrible, I wasn't even able to eat some of it. The chicken was full of bones and grissle. The rest just tasted bad. Most of their planes did not have screens in the back of the seats. Instead they wanted you to watch on your personal device via their app which worked sub par. The baggage on the return flight was delayed and I almost missed my next flight even though I had a 2 hour 40 min layover. Thankfully that flight was delayed 1 hour and a half. Next time I will stick with airlines I know better. Delta, Emirates, and Qatar all offer superior service and upscale aircraft. The 2k spent was not worth what I received."
Pros: "Anytime things are new, and the basic needs are met for service, I think people will be happy. But! Timing was estimate for an 8:56 arrival and we landed at 8:30, so great timing too."
Cons: "Business class needs better seats for a 6 hour flight"
Cons: "Very uncomfortable seats"
Pros: "The crew was friendly"
Cons: "The a/c on the plain was not very cold and it needs to blow more air"
Pros: "legroom"
Pros: "The crew was very thoughtful, and courteous."
Cons: "The monitor for my viewing was out of order. There was no complimentary food offered, but there was a nice selection of beverages offered."
Cons: "An old plane with only public TV. American crew is not too pleasant compared to the English crew on our other flight"
Pros: "We ended up getting a free bag check because the flight was full."
Cons: "One free bag check not included. Both legs of our flight were delayed. Even though I had brought an iPad, I couldn't figure out the entertainment system and couldn't download the entertainment app from the Apple app store (I couldn't get the store to open on the onboard wireless system to download the app)."
Cons: "Old plane - no build in screen/entertainment system! Only access would have been thru WiFi, but servers were down pretty much all the time. Most movies would have required a specific app, which was also not accessible."
Pros: "Plane was only one-third full, it yook off on time and we got in ahead of schedule. What's not to like?"
Cons: "I was Pre TSA approved one way, but not the other. Why?"
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