Find Cheap Flights from Kahului to San Francisco (OGG - SFO)

they fed us dinner and gave us a free glass of wine!

- Food was decent - Staff was kind and seemed happy

- Headphone jack was out of service. - All entertainment for the long flights is pay per use - Touch screens very frustrating - Flight status page was unavailable during the last 30 mins of the flight (the most interesting part)

When we were on the plane, the experience was fine. The aircraft was nice and the seats were roomy.

We upgraded to main cabin select, but we didnt receive any of the benefits because the crew in Maui did not yet know what they were doing. The VIP line was longer than the normal line. Normally they fix this by taking a couple people from VIP in the normal checkout counters ahead of the normal line, but they didn't. There was no priority security lane at all. Also our bags were not marked as priority and took forever to come out when we arrived. The crew on the plane was fine, but the experience overall was extremely poor. Not worth the $160 upgrade fee at all.

The food and seating were up to par.

It was mostly the crew. We found them to be shocking. We love Virgin America and have never been disappointed with the crew. They are always so kind and helpful. But on this flight they were curt and rude. It honestly just seemed like a team that wasn't made for customer service which would be understandable, but not for Virgin America.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Nothing... Entire experience horrible for my 17 year old.

Everything. Will never use American Airlines again

First class

Less than impressive. First time with Alaska. Actual Alaska flight was great. Your regionals left much to be desired.

Snarky unprofessional attendants on the regional flights.

The time!!!

Early arrival, ahead of schedule

No entertainment/ used dish tv ... No signal

Crew was nice. On the way home we had a person on the flight in medical crisis and they were very professional and took really great care of him. I hope he's okay, but I'm pretty sure he passed away.

Only one movie choice available on the way to Hawaii. Had to pay for any form of entertainment on the way from Hawaii. When you pay hundreds of dollars for a ticket they should let you watch a movie or two for free.

No free shows

bagges claim delayed almost 45 minutes in SFO terminal

Friendly crew

Having to pay extra $$ for seating and not enough together

Arrived twenty minutes late. AA refused to accept responsibility for this and compensate me, even though my transportation had departed without me as a result of their tardiness.

Great crew! On time professional

Food average,

I am pleased with all aspects of the flight and crew!

Agent at customer service very friendly, all staff please tell and patient

Was delayed, couldn't get baggage confirmation after having to change fights, multiple planes and recieved wrong information

Not enough legroom -- the magazine holder jammed into my knees, and I do not have long legs. Am 5'6" and average weight. The person behind me was an average size man and his legs were jammed into my seat as well. Boarding took way too long. I don't know what the issue was...but we had a slow start. Baggage issues delayed us even further.

I arrived at my destination

AA changed my flight plans which resulted in a 4.5 hour layover in Philly. The gates were filthy, there is not much selection for in-flight food and nothing for entertainment. I couldn't even find an outlet that worked at the gate.

The crew was excellent, timing was superb,

Very nice gate crew Very efficient boarding Very quick and efficient takeoff

No electronic check of boarding passes Flight attendant somewhat responsive

Smooth

Enjoyed the select features

Need more common food choices

Nice people, good looking plane, didn't like the advertising on TV and the fact monitors stay on, and mine did not work 100% properly, and the plane got a bit warm, midway through flight, overall a good to very good experience. Recommend

Though steward said it was 73, temp in cabin felt too warm. The audio can hardly be heard on these headset systems. Audio, clear listenable audio is a probl ed m with all the airlines and needs to be drastically improved. Did nor see phone charging jack usb, and WI if did nor work on this flight ; (

everything . . .

the turbulence . . . but i don't think you have control of that

Suffocating toilets, uncomfortable arm rests, expensive and overarated airline food and drinks . Poor leg space.