Find Deals on Flights from Kahului to San Francisco (OGG - SFO)

No free shows

bagges claim delayed almost 45 minutes in SFO terminal

When we were on the plane, the experience was fine. The aircraft was nice and the seats were roomy.

We upgraded to main cabin select, but we didnt receive any of the benefits because the crew in Maui did not yet know what they were doing. The VIP line was longer than the normal line. Normally they fix this by taking a couple people from VIP in the normal checkout counters ahead of the normal line, but they didn't. There was no priority security lane at all. Also our bags were not marked as priority and took forever to come out when we arrived. The crew on the plane was fine, but the experience overall was extremely poor. Not worth the $160 upgrade fee at all.

The food and seating were up to par.

It was mostly the crew. We found them to be shocking. We love Virgin America and have never been disappointed with the crew. They are always so kind and helpful. But on this flight they were curt and rude. It honestly just seemed like a team that wasn't made for customer service which would be understandable, but not for Virgin America.

Nothing... Entire experience horrible for my 17 year old.

Everything. Will never use American Airlines again

First class

Enjoyed the select features

Need more common food choices

Nice people, good looking plane, didn't like the advertising on TV and the fact monitors stay on, and mine did not work 100% properly, and the plane got a bit warm, midway through flight, overall a good to very good experience. Recommend

Though steward said it was 73, temp in cabin felt too warm. The audio can hardly be heard on these headset systems. Audio, clear listenable audio is a probl ed m with all the airlines and needs to be drastically improved. Did nor see phone charging jack usb, and WI if did nor work on this flight ; (

everything . . .

the turbulence . . . but i don't think you have control of that

Suffocating toilets, uncomfortable arm rests, expensive and overarated airline food and drinks . Poor leg space.

Wonderful flight with excellent service!

Seat was ideal. Hot meal! Wow! Service great, plane spotless. Will fly HI Air again, hopefully very soon!

Nothing! But couldn't check the boxes to show e excellent service overall?!

Everything was pleasant! Thanks :)

Staff is always friendly and courteous, the food is pretty good and I love the new 330's.

The button to recline my seat did NOT work :(

Great flight, good hot (free!) dinner and really nice crew. I love flying on Hawaiian Air.

There was a long delay with the baggage coming off of the plane. Not sure if that was Hawaiian Air's fault or SFO's, but it was 40 minutes.

Service and food

legroom and electronics

Nothing

We had to cancel due to my husband had to have open heart surgery. They kept $300 and the rest is a credit. We called and explained the situation and they were very rude. We feel we should get our money back. We don't think this is an airline that we want to deal with in the future.