Daily cleaning, installation of cabin HEPA filters on flights from Kingston to Washington
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland, Brazil and South Africa in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
All travelers, 2 years of age or older (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have a proof of recovery from the virus within the last 90 days prior to boarding the plane.
Travelers must complete a disclosure and attestation form before departure.
Exemptions or waiver to the testing requirements may be granted by the CDC on an extremely limited basis when emergency travel (like an emergency medical evacuation) must occur to preserve someone’s life, health against a serious danger, or physical safety and testing cannot be completed before travel.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers arriving in New York State must complete the Traveler Health Form.
Travelers arriving in Massachusetts must complete the Massachusetts Health Form.
Travelers are advised to get tested 3-5 days after travel and stay home and self-quarantine for 7 days after travel. Even if they test negative, they must still stay home and self-quarantine for the full 7 days. If the test is positive, isolate to protect others from getting infected.
Travelers who did not get tested, are advised to stay home and self-quarantine for 10 days after travel.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 7h 09m.
In the past 3 days, the cheapest one-way tickets were found on Spirit Airlines ($214) and Delta ($258), and the lowest round-trip tickets have been found on Spirit Airlines ($328) and Multiple Airlines ($348).
From Kingston to Washington, Friday is the cheapest day to fly on average and Monday is the most expensive. Flying from Washington back to Kingston , the best deals are generally found on Friday, with Sunday being the most expensive.
When flying out of Kingston you will be using Kingston Norman Manley, often referred to as Kingston Airport. You will be landing at one of these airports: Washington Reagan-National or Washington Dulles Intl.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Kingston to Washington.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Washington from Kingston is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Washington with an airline and back to Kingston with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Washington from Kingston up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Some of the crew was decent others seemed annoyed they were doing their job."
Cons: "Some of the crew was decent others seemed annoyed they were doing their job. Two of the employees serving the cabin could use an attitude adjustment. The crew was late in getting food out but for a four hour flight there is no value in flying anymore. Airlines are just trying to rake in as much money as possible. When are they going to be responsible for everyone getting sick like cruise ships are? They should hand out masks and sanitizer because airlines are one of the dirtiest public spaces that there is! Show up late and barely clean the plane between its third or fourth leg of the day."
Cons: "Temperature oscillated a lot,"
Pros: "Very well organized, smooth boarding, early arroval"
Cons: "Multiple delays and changing of gates. Sitting on the tarmac waiting to deplane for longer than communicated by pilot."
Cons: "Awesome and early !"
Cons: "The food"
Pros: "crew man lifted and stored my bag overhead."
Cons: "More food"
Cons: "Need more vegan food options"
Pros: "Wonderful service; very helpful with wheelchair assist from arrival at check-in to getting on and off the plane. Pleasant staff all around. Thank you."
Cons: "Too late"
Pros: "Sat on the runway for 50 minutes after a 35 minute delay. Was very uncomfortable. Not happy."
Pros: "See above"
Cons: "Nothing to speak of."
Pros: "Check in process, take off time."
Pros: "Everything was smooth and went as desired. All staff pleasant and helpful. Kept informed every step of the way. Airplane comfy and clean."
Cons: "It was great. I slept and did not partake in any hospitality."
Cons: "The delay"
Pros: "Landed much earlier than expected!"
Pros: "The pilot made up time after taking off late, the coffe and popcorn was good"
Cons: "The cabin crew seemed to do nothing but try and sell you stuff from blankets, credit cards, lunch boxes they spent a lot of the flight just trying to get you to buy stuff. When we landed we landed so fast the pilot had to brake very hard that life jackets came out of the pockets under the seats."
Cons: "I froze my butt off!"
Pros: "Flight was excellent"
Pros: "On time and the comfort of legs room"
Pros: "Non chaotic boarding, efforts by gate agents to gate check carryon bags to ensure there would be enough space for those bags."
Pros: "I had 2 hours of napping which was very much needed."
Pros: "Left on time, arrived early. No disruptions. Nothing else to say' all good."
Cons: "I got a kind late notice about flight delayed when already was on my way to airport in a cab So we wait 4 hours at airport very disappointed"
Cons: "Food is very unhealthy and should include more"
Pros: "Boarding fine etc"
Cons: "WiFi never worked."
Pros: "Easy process going through customs."
Pros: "Service at the ticket counter was excellent."
Pros: "Efficient crew charge"
Cons: "Charge for earphones"
Pros: "Flight was on time. Got to my destination ahead of schedule. Great work."
Pros: "The way their. Staff treated the customers."
Pros: "It was so easy for me to connect. No hassle and the reps were so cooperative."
Cons: "No complaints"
Pros: "On time. Very organized. Great price."
Pros: "The staff were sweet and knowledgeable."
Cons: "Due to hurricane Irma, people are flooding out of Florida like rats on a sinking ship. So, the security checkpoint is an absolute mess. Meanwhile, the trains at MCO are malfunctioning badly as they chaotically try to replace them. The boarding agent acknowledged these issues as she explained to me and 5 other people that we couldn't get on the plane that wasn't scheduled to leave for 12 more minutes. Finally, thank God, a supervisor arrived and called the captain of the plane who subsequently let us board. Completely unnecessary situation. Very disappointed."
Cons: "It was ok"
Pros: "Comfort Price"
Cons: "2 hour delay"
Pros: "Even more space"
Cons: "My bag was rip"
Pros: "We had terrible delays and very little transparency in regards to what was going on with the flight. We were stuff on TARMAC without warning for much longer than expected. Overall it took me longer to get from Boston to DC than it took me to get from Spain to Boston. Unacceptable."
Cons: "Needs better food"
Pros: "First thing the flight was delayed and then when I got on I woke up and saw that snacks where served already."
Cons: "The fact that if you don't have a drink when they are serving then automatically you don't want a snack and am anemic and my blood sugar was low so that really annoyed me cause it's their job to ask It should look like I have to beg to get a snack that's in the ticket that I purchased."
Pros: "Wheelchair service and an offer to put me closer. To the front ."
Pros: "Everything was excellent love it"
Pros: "Took extreme measures for COVID prevention. It felt very safe"
Pros: "Old aircraft showing its age."
Pros: "Fast easy flight"
Pros: "The crew was amazing and smooth flight"
Cons: "No entertainment option was avail except WiFi (T-Mobile) which wasn’t free"
Cons: "90 minute delay"
Pros: "all good"
Cons: "Missed the flight due to the sheer unhelpfulness and incompetence of the gate personnel. They would not let me board, since I was about 10 minutes late. THEN THE PLANE WAS DELAYED FOR ABOUT 2 HOURS!!! I was stranded in NY, overnight, and had to pay hundreds of dollars for a train ticket and a cab."
Pros: "Quick board, quick flight and everything went smoothly."
Cons: "Someone to rub my feet, but that’s wishful thinking."
Pros: "For me the boarding was of fast"
Cons: "The food"
Pros: "Crew was nice"
Cons: "It would have been better if the flight wasn’t 3 hours late."
Pros: "The flight was on time and quick."
Cons: "the number of kids......not too fond. :/"
Pros: "Seats were comfortable. On time. Entertainment was outstanding. Made the trip “fly” by!!"
Pros: "Friendly crew"
Cons: "No food was served"
Pros: "Left on time, landed early"
Cons: "Asked a crèw member to put my bag in the overhead , didn't like his attitude,also asked him for a soda, didn't get it, got it from another attendant"
Pros: "Smooth flight. Everything was great."
Pros: "I always appreciate in-flight television even on short flights."
Cons: "Very tight seating."
Pros: "I love Delta! Always professional, efficient and polite. They disappoint on this round-trip flight. They are my go-to carrier. When I call the people whom I speak to are always very polite and efficient"
Cons: "The person next to me was a very large individual and the seats were not wide. This phenomenon had nothing to do with Delta as a carrier, however."
Pros: "Everything was great everyone was fantastic. F"
Pros: "Seats are comfortable and didn’t mind staying with the back upright. Flight attendants veery friendly and boarding was fast and easy."
Cons: "Headrest was too short and there’s no seat back screen. More communication from the cockpit at the end would have been nice. Announcements were very hard to hear over the background plane noise."
Cons: "Never told why we were delayed by more than 90 minutes"
Pros: "Everyone was friendly and got us to our destination"
Cons: "No food, no outlets, a terrible delayed not explained to passengers."
Cons: "The attitude of the employees."
Pros: "Nothing.. the entire experience was horrible. Nasty seat. Had to get rebooked 3 times to finally get home but had to fly into a different airport and you also lost my bag so I have nothing to wear to my father's funeral."
Cons: "Everyrhing. the entire experience was horrible. Nasty seat. Had to get rebooked 3 times to finally get home but had to fly into a different airport and you also lost my bag so I have nothing to wear to my father's funeral"
Pros: "Quick flight"
Cons: "Unexplained delays, lack of transfer services (there was no separate connections security screening; passengers were required, after a redeye flight and customs, to switch floors and stand in long lines with general security. Also, no beverages of any kind were offered."
Pros: "The staff was wonderful and the flight was smooth"
Pros: "Quick boarding"
Cons: "Seat was very cramped and I want able to be comfortable at all. I couldn't even sit back I the seat!"
Cons: "JFK was depressing but not Delta’s problem."
Pros: "Delta is not a good place to be"
Cons: "Delta is not good on customer service"
Pros: "Snacks & beverages on a 1 hour flight. Very nice crew"
Cons: "Older plane, no entertainment"
Pros: "I missed my flight and was not able to rebook any of it, losing 600 dollars..."
Pros: "I am 6’3” and have difficulty with leg room on planes. Staff help me out by moving my son and I to Comfort seating row."
Cons: "The flight was quite smooth."
Pros: "Where the flight attendants on my AeroMexico portion were authentically compassionate, the flight attendants for delta were superficial. The flight attendant,while serving us drinks, started saying what great passengers we were but her flight from Dallas the day before was definitely a feeling the effects of the full moon. This was our first interaction with a flight attendant. She had no basis for saying we were great and as we didn't have a relationship other than ordering drinks she had no basis for complaining about her Dallas to us. She would leave it to us that she was being put upon by the customers that she was getting paid to serve. Where the Aeromexico flight attendant genuinely enjoyed serving her customers."
Cons: "They forced everyone in the third zone to check our hand carry and there was no entertainment."
Cons: "Terrible staff"
Cons: "Whatever hack airline you are contracting with to do shuttle flights is terrible. Both the flight itself and the customer handling. If I ever see the option "operated by endeavor air" I am avoiding at all costs."
Pros: "very little"
Cons: "Could they make sears smaller? The plane was really old too."
Pros: "The crew was nice and helpful."
Cons: "The economy plus wasn't nearly as nice as any other airlines. It gave the least amount of extra leg room and the only other amenity they gave was a toothbrush. Even United economy plus is bigger. Plus if you want to change anything you have to pay include just to try and go stand by on an earlier flight."
Pros: "Had a chance to download the entertainment app during layover, so could take advantage of movies available on second flight. Crew still good; gate attendants friendly; snacks/drinks readily available."
Pros: "Comfortable seating and roomy"
Pros: "Excellent flight crew, good selection of snacks, excellent seat and leg room."
Cons: "Lavatory was unusually smelly no charging port"
Pros: "Delta is definitely the jewel of commercial airlines. I understand making money depends on how many bodies you can transport at one time. But as a large man the seat size and leg room could be improved. I unfortunately cant afford first class to remedy this problem."
Pros: "Getting on board was smooth and efficient. Service was friendly on flight. Arrived on time."
Cons: "Not applicable."
Cons: "My flight from ATL to BWI was horrible. It was not a Delta plane. Possibly borrowed from SpiritAirlines, which is an airline I will never fly again even if offered a free flight. That's how strongly I feel about their planes and service. I was seated in a 2across row where the seats were small and my knees were jammed into the seat in front of me the entire flight. I'll grant you I am a big girl at 6' 250 however the first leg of my flight from FLL to ATL which WAS on a Delta plane, was fine. I did not feel smashed into the seat. For the money, I feel like I am due more than being locked into the seat unable to move more than 1/2 inch for an entire flight. Thankfully the flight was under 2 hours."
Cons: "After checking in at a kisok I had to wait in a huge line for over 20 minutes just to drop the bag. This the second time I have had this experience with them."
Pros: "Nothing to speak of. Nothing exceptional from any other airline - basic"
Cons: "Our carry-on luggage was taken away from us because the gate agent decided it looked too big. A family of four with luggage larger than ours was allowed to carry theirs on. Our luggage was then sent down to the baggage carousel at Baltimore. We took carry-on to avoid this. I don't think we will fly Delta again."
Pros: "Service and kindness of the crew."
Cons: "No entertainment onboard"
Pros: "Very good"
Cons: "Very good"
Pros: "Loved the leg room in the emergency seat row"
Cons: "Wider seats in economy"
Pros: "The worst airlines company!"
Pros: "The seats isn’t comfortable."
Cons: "Sent e mail or text all people that flight ✈️ will be later and order all people to be seat outside waiting for enter at flight ✈️."
Cons: "They go above and beyond to make you happy."
Cons: "More leg room"
Cons: "They don’t want to give you a whole can of soda or juice. Instead they give you a little tiny cup expecting passengers to calm the thirst with that."
Pros: "I got to my destination safely. Crew was ok."
Cons: "Lousy food. Small, old aircraft (737). No individual screens, no phone chargers, asked for a repeat hot dish and was told yes, but never got it. It lacks behind many other carriers. I was expecting much better."
Pros: "Thanks! Amazing service at the airport and also the attendants in the airplane. Super friendly and helpful employees. We had a great experience flying with Copa. A +++ service"
Cons: "We love everything. Thanks"
Pros: "After not being alowed to board, due to oversold flight, a Copa assistant walked me back through customs and helped me find my bag which was nice of her."
Cons: "I was put on standby due to a “technical error” and then told I would not be able to board because the flight was oversold. Copa offered me a $400 voucher which I declined. Then I was told that it wasn’t negotiable. Sad that they wouldn’t offer more than $400 so that one of the other 100 passengers could have agreed to change."
Pros: "All around service"
Cons: "Not told to board shuttle bus to airport"
Cons: "Everything. The only thing is that the seat recline too far back and crush my legs and I’m only 5’11 so I can imagine how uncomfortable it must be for someone taller"
Pros: "We were 7 people traveling together with 4 kids and the system gave us the emergency exit seats, the check in took over one hour (both ways) once inside I have to ask passengers to change seats with my kids because the crew didn’t do it"
Cons: "Nothing, plane is old."
Cons: "Not much room for legs ... I am petite ..can’t imagine regular and tall people’s pain"
Pros: "I liked the Boarding and the friendly service, entertainement was good."
Cons: "Seats not comfortable, did not liked the food."
Cons: "The food. it is absolutely horrible"
Pros: "I had a very comfortable space for my legs."
Pros: "The flight itself was fine. Good entertainment, in seat options and decent food."
Cons: "There is a second security check point right before you enter the gate area and you can't take any food or drink it which includes water. That made for a long wait with nothing to drink and once on board there was no extra water service."
Cons: "Flight delayed 2 hrs, no details on change of gate, not listed on screens around airport and then over sold and two people had to get off. Absolute shambles"
Pros: "Great airline crew service and on-time schedule"
Pros: "Everything was pretty-much great."
Cons: "Was told that headphones were going to be issued. Never got any, so I couldn't watch any movies...."
Pros: "Timeliness, food, good price for a non-stop flight."
Cons: "Not allowed to bring full water bottles on flights from Panama and crew didn't provide enough water service during flight."
Cons: "The entertainment syatem was not up to date. There needs to be more foos choices for vegans."
Pros: "technology and movie/entertainment selection. plus drinks were included"
Cons: "more interactive global map showing the route, change it up a bit"
Pros: "Excellente attention flying, very friendly, very nice and clean inside the airplanes."
Cons: "Need more personal at the counters servicing people when checking in at the airport in Panama."
Pros: "no comments"
Cons: "I was soprice that we did not have any piows or blankets for this trip."
Cons: "the entertainment for my seat was not working. I switched to the seat next to me and i was experiencing the same problem. I was told by the flight attendant they would re start it but they didn´t."
Cons: "The boarding and departure took extremely long. I understand that there was a Power outage the day prior to this flight and that this cause major delays and issues throughout the following days."
Pros: "We made it on time"
Cons: "The food was not very good, the crew can offer water more often"
Pros: "Quick board and deboard and the breakfast was OK"
Cons: "Flight was almost 5 hours long and we weren't allowed to bring beverages on the plane from the Panama airport (which was kind of nuts in my opinion, since I'd just gotten off another plane and had already gone through security); the flight crew only distributed beverages once. I've taken 3 hour flights where the beverage cart has gone up and down the aisle twice! I was really thirsty by the time I got off the plane, and then by the time I got through customs, it had been like 6 hours since I last had anything to drink!! They really should have offered customers AT LEAST water at some point later in the flight."
Pros: "All the way it should be!"
Pros: "comfortable seats with good leg room, very good food provided."
Cons: "additional xray at gate and requirement to leave all water bottle behind."
Cons: "Not enough leg room."
Cons: ". The tem let me wait for ever in something I wanted to ask as a favor they said wait a second and never come back to ask what did I need."
Pros: "On-time departure and arrival Friendly and courteous staff"
Cons: "Old Plane No USB charging connectors"
Cons: "My mom had wheelchair service and the person who take care of the put her on lines fir two hours and she missed the flight connection. Even do she showed him several times the boarding pass fir the next flight. And then set her on the wrong area."
Pros: "Service is good and food is fine"
Cons: "Not happy with the lack of tv screens and movies."
Pros: "The only good thing was boarding"
Cons: "Well i would think it would be a better expiernce cuz I've heard that copa was a good airline and their service was excelent but i was wrong the food was dry and the people were rude the entertainment was a joke. The music would play the same song's over and over."
Pros: "The flight attendants were super nice, and caring, they brought me a new pair of headsets when the original one broke."
Cons: "Most airlines allow a business class passenger to take one guest into the lounge: Copa does not. Worse, the check-in staff at Panama said that it did, but on arrival at the lounge, the staff there said it did not. Awkward and embarrassing. No inflight refreshments, etc. apart from the hot breakfast."
Pros: "I have flown with COPA for years and they never fail to impress me. Food is great for what it is (aircraft food) one of the best I have ever had. flight is pleasant and smooth most of the time. always super helpful and make it a seamless experience"
Pros: "The crew was extremely friendly, one of the friendlier crews I've flown with lately. Lots of leg room"
Cons: "Planes are old and outdated, no entertainment for medium/longer-haul flights"
Pros: "Loved the friendliness, service and helpfulness. Food and drinks on flights were great."
Pros: "Declined me to board my flight"
Cons: "Patience when you are travelling with a child"
Pros: "The pursar was super. She joked around with the passengers to make them feel comfortable"
Pros: "Crew did a great job. Smiling and friendly. Food for purchase was expensive but pretty reasonably for airplane prices"
Cons: "No in flight entertainment made for a long flight"
Pros: "Crew was great, served us multiple times ! Even tho crew was late 25 mins. We have landed 10 mins early"
Pros: "ON TIME."
Cons: "Flight delay by 2 hours"
Cons: "Seats are horrible with westjet"
Cons: "Flight was delayed. Otherwise fine."
Cons: "Actually not much. Good value all around."
Pros: "Crew are always the best on WJ:) All smiles, real people, love it :)"
Cons: "On board entertainment not working :("
Pros: "The flight was short, and the flight attendant was quick to try to help."
Cons: "Checking in took forever, as did boarding, so we left ten minutes late. No big deal. However, the flight was hot. The air coming from the nozzles was warm and light. I spoke to a flight attendant and agreed it was hot, but all she could do was bring me water."
Pros: "The crew was friendly and courteous. The trips were on schedule."
Cons: "The food selection was poor and they were out of my first choice from that limited selection. Also, it seemed pricey for what it was. I was disappointed to find no crossword or sudoku puzzles in their magazine."
Pros: "The crew."
Cons: "No entertainment on board"
Cons: "Choice of food"
Pros: "The crew made a bad day a Lil bit cheerful with the way they interacted with the passengers"
Cons: "Horrible delays, a flight that would found me in TO at 7pm got me here after 10pm"
Pros: "This portion of the flight went smoothly"
Cons: "Lazy flight attendant. Only got served once during the entire flight"
Pros: "The over all star rating should have five stars. I mistakenly pressed something and it went to one And I could not figure out how to get it back to five. Everything was on time which I so appreciated."
Pros: "Downloaded WestJet app in Toronto while waiting to board the next flight. Enjoyed the selection of free movies and TV shows. Flight was on time."
Cons: "The connecting flight to Halifax was a long haul at the end of B terminal. Same airline, just really far away! Maybe it has to be that way due to the international arrival, but it was stressful. Wear tennis shoes! Flight attendants were efficient but not as friendly as the Toronto folks. The advertised “power at every seat” did not work."
Pros: "Fun crew. Short flight"
Cons: "Flight was late leaving. Our connecting flight was already boarding when we arrived. I would have liked the 25 mins we were supposed to have."
Pros: "On time flight, great staff. Within Canada I will only fly Westjet."
Cons: "I assume the in flight entertainment was lame. Who uses that? Just give us a basic (no streaming) WiFi connection."
Cons: "See above"
Pros: "Crew was very pleasant"
Cons: "As it was a budget flight, all food had to be purchased and the cost was high for the quality received"
Pros: "I liked the fact that boarding was a good experience"
Cons: "The fact that the plane was supposed to land at 3.35pm and we actually landed at 4:40 and for some reason we waited to get off the plane with no apology from anyone. The service was not satisfactory and they broke our stroller."
Pros: "Yes we got home on time ."
Cons: "Everything was great"
Pros: "All flight crew were personable, kind, funny, warm and I am someone who is afraid of flying. I felt safe and comfortable."
Pros: "On time efficient friendly helpful crew"
Cons: "Expensive food choices, small seats , small seat back pockets to store my stuff !"
Cons: "Snack options..."
Pros: "The professionalism. The crew were wonderful. Thank you for the great service."
Cons: "The only problem we had with Westjet was the ramps from the plane to the terminal in Calgary. Pretty steep and my husband tripped on the metal platform on the carpet. He banged his head and hurt his leg. Westjet crew were fabulous! They tended to him right away. The paramedics were called and he's in hospital right now."
Pros: "The pilot was very informative about when we were leaving and what was causing delays"
Cons: "The flight attendant was pretty rude when I asked for help with finding space to put my carry on bag. The seats were INCREDIBLY uncomfortable, they are too shallow and I felt as though I was going to fall off of the seat"
Pros: "I liked the friendliness of the crew and how accommodating they were of me and of their guests!"
Cons: "There was quite a delay on my flight and I didn’t get an email to let me know there was a delay. Because I happened to go to check in earlier, I happened to noticed the delay. I wasn’t happy about not getting an email. I called West Jet to find out about the delay and it took approximately an hour to speak to someone. When I did, the delay was explained as weather related and the reason for not getting an email was because they hadn’t gotten to it yet I believe. I wasn’t happy with that as a reply. The flight was then delayed again by several minutes. I would have appreciated some form of compensation as I was going to get a lift home from the airport and ended up having to pay for a taxi as I was coming in so late. In all other flights, I know west jet to be quite an accommodating airline. The crew was great, I simply didn’t appreciate how the delay was handled."
Pros: "Check-in and in-flight service was good; attendants were courteous"
Cons: "The cause of one-hour flight delay was not properly explained by crew"
Pros: "Not very much"
Cons: "West jet delay caused me to miss air cananda connection. They offered no help in rebookong/hotel vouchers"
Cons: "Waiting at Toronto airport from 8 oclock to 11 oclock pm"
Pros: "Fast cheap flight"
Pros: "The pilot was awesome and the crew."
Cons: "Delayed flight and disorganized boarding in Kingston made it a bit frustrating."
Pros: "Great crew services, as usual. Nice, smooth flight."
Cons: ""We're waiting for a pilot," doesn't exactly scream, "well oiled machine". How do you rate a bag of pretzels as " Food?""
Pros: "Pretty quick boarding, although the boarding time was incorrectly mentioned to be too early."
Cons: "Had to de-ice so we left about 10 minutes later than expected, but somehow still arrived early… but our gate had another plane still using it. We ended up arriving at our gate 25 minutes late. That's unacceptable, especially on a flight that's just an hour long. The gate was so far from the public transportation (landed at Terminal 3, public transport is at Terminal 1) that I missed the bus - got home super late as a result."
Cons: "It was very bumpy ride and scary landing"
Pros: "safe and on time flight"
Pros: "Friendly , helpful staff . Who know what they are doing and try to accommodate you with minimum fuss ."
Cons: "Nothing comes to mind this trip"
Pros: "The flight was ok and the customer service overall good."
Cons: "A bit disappointing that the flight didn’t even have monitors to watch movies , you got to use your own tablets or cell phones. I prefer to save batteries on my devices when I’m travelling :)"
Pros: "i Liked the ginger ale, and that we made it safe to Canada."
Cons: "Said it was boarding at 3:30 - didn’t board until 5 minutes before take off. Also it was a delayed flight."
Cons: "That the fare advertised didn’t include a seat or a suitcase. Very unfair comparison."
Pros: "The crew were polite friendly great customer service"
Cons: "1.2 hr Late departure. Everything else OK."
Pros: "Westjet staff and friendliness!"
Cons: "A bit warm On the plane from Toronto to Calgary but packedfkight."
Pros: "Crew members were very friendly and checked our bags for free."
Cons: "Boarding and disembarking by row segments causes more delays and doesn’t do much to avoid contact with other people."
Cons: "nothing could have made this flight better"
Pros: "it was and, it was as well"
Cons: "nothing flying wise, but airport is kind of a maze, if is any short connecting flight and late arrival, you have to run fast."
Pros: "Very pleasant and helpful crew"
Cons: "Improved seating comfort, leg barrier or something"
Cons: "This was a really old plane. The screens were really small And was so scratched and messed up that it was almost impossible to use . I was never offered a choice of breakfast before I boarded and I could not get what I wanted. You do not offer enough space fo list all my comments. Very unfair"
Pros: "the food was surprisingly good; crew very helpful after I was asked to switch seats due to screen malfunction, they helped find space to move my carry-on further front as well and assisted in getting it back after landing"
Pros: "I like everything."
Cons: "Left Washington two hours late. Left London on return 45 minutes late."
Pros: "Crew was helpful and polite."
Cons: "- The boarding at Heathrow gate B44 was horrendous. This is my third experience at the B gates, all terrible! The long wait to board coupled with the lack of sufficient seats for people needing assistance, topped off by cold air from the AC blasting you right in the face. - The plane at boarding time was an oven! Someone didn't want to or forgot to turn the AC on. It tool at least over an hour to make it comfortable. - The entertainment choices are very limited and the screens don't work well."
Pros: "Got a baby cot, offered wine for dinner and arrived 20 mins earlier than scheduled"
Pros: "I liked that they had a veggie option for food for dinner service."
Cons: "I didn't like the British Airways terminal at Heathrow - everything was automated. There was no human interaction and the ground staff was scarce therefore it was difficult to ask any questions."
Pros: "I need to have leg room because I have a high risk for blood clots and need to get up frequently. I selected an aisle seat when I purchased the ticket, but this was somehow lost in the system and I was assigned a middle seat. Fortunately, an attentive desk agent found me an exist row window seat that was sufficient."
Cons: "I'm not sure what happened with the seating arrangements, but it was a huge hassle to have my selection invalidated at the last minute."
Pros: "The food was decent for coach, and wine is still included at no charge on trans-Atlantic flights. There were multiple recent movies available on the entertainment system, although the picture and sound quality was lacking."
Cons: "Since it was a wide body, there were no overhead vents. And for some reason they chose to heat the cabin to what felt like at least 78 Fahrenheit, in March. Also, the headphone jack was simply missing in one of our seats (rendering the entertainment system useless) and one of the seats in front of us was in permanent recline, cutting in to the already scant leg room."
Cons: "Customer service - useless and with attitude. Couldn’t check in for the flight either on ba.com or over the phone."
Pros: "Service and Care with sense of humor! I have sat in both business and economy, and while I prefer the room in business, I still feel the service is just as wonderful in economy. I got all I asked for including bubbly in economy! I like to stay awake on the way back to the US and asked for two coffee's and a bubbly, a ginger and an OJ just before dinner & refills on cafe. Of course I thought I was pushing it to ask for it all at once, but they laughed, proceeded to fill my wishes and with a good sense of humor asked If I wanted anything else! I actually got everything I asked for! Super!"
Cons: "I pre bought my seat and chose an aisle. The plane was changed and I ended up in a window seat within the same row I had chosen on the other plane lay out. I prefer the aisle as I like to get up a lot and hate to annoy others who may prefer not to get up every time I do. I was lucky that the flight had plenty of empty seats and was able to move to an aisle after asking. What happens on a full flight? I would have been really upset. What is the point of pre-booking one' s seat? If the plane is changed, BA ought to take care to make sure a pre-booked seat gets a window/aisle near the row they chose. I suspect that is more important than the row on a long flight."
Pros: "The crew looked after us really well."
Cons: "Unfortunately, through no fault of the crew, the water supply on the aircraft was contaminated and there were no hot drinks."
Pros: "Did not watch entertainment. Tried to nap."
Cons: "Blankets felt very worn and crusty."
Cons: "Snacks were good!"
Pros: "It’s was very good thanks"
Pros: "The crew & procedures were excellent. Perfect timing. I sleep or meditate most of the flight--that's why I rated entertainment a N/A. I know movies, etc. are available; I just don't avail myself of them."
Cons: "The vegan meal was mediocre--a "fresh fruit" platter would be an ideal option."
Pros: "Great service"
Pros: "There were only two kind of entres, and both had possible allergenic items for someone allergic to nuts."
Cons: "I suggest either have three choices or whenever nuts are sugggested have one with, and another without."
Pros: "He was courteous, highly efficient and kind. Also, Captain J. Cook made a very smooth landing."
Cons: "Bread could be more defrost or warm. But cold bread seems a common thing on airlines."
Pros: "The crew was amazing, especially when having to deal with a difficult passenger throughout the duration of the flight."
Cons: "There was a delay which inconvenienced a friend picking me up. Also, not a complaint, but I have experienced better video entertainment technology. But it's still amazing I get to watch movies while traveling in the air from one continent to another continent."
Cons: "I tried watching movies. However, the movie would start fast forwarding itself and skipping to the end without anyone or anything touching the screen or armrest. It happened multiple times and the crew reset my monitor twice before it started working properly. Towards the very end of my flight it started happening again. Very frustrating for such a long flight."
Pros: "Reached Home"
Cons: "No Proper servings Entertainment was poor Beverages were not adequate Seats were narrow"
Pros: "The flight was nice, on a large aircraft with lots of entertainment options, high ceilings, and decent food."
Cons: "Due to delays on our previous flight in the two-leg journey, we missed the connection and had to be rebooked, stay overnight in London, and come home a day later than planned."
Cons: "One hour delay due to equipment failure. they loaded us and closed the door to hit hit the "on time" mark but then made us sit on the plane for the fix. There is no way the failure was discovered after loading. Usually the seats are ok, this one was the sardine plane, very tight. We were on the bulkhead seat (more room) but the entertainment screens were all yucky."
Pros: "Seats to close. To small. When reclined they impact the seat behind more then they should. I carried my wifes carry on and they tried to place a yellow sticker on the second one saying it could not go in the overhead and would have to be placed under the seat or checkedm. Never believed it was my wifes Very aggraviting"
Cons: "Offer larger seats like United Airlines. For a few dollars you can upgrade economy to economy plus which offere 6 inches more leg room."
Pros: "Back seat entertainment and pleasant staff."
Cons: "Cramped seating."
Pros: "Really comfortable"
Pros: "Service here was above standard"
Cons: "The food is small & needs more variety"
Pros: "The entertainment was great, I just watched movies the entire flight and had a great time."
Cons: "Needed more water but I guess they were busy with some sick passengers."
Pros: "After my last experience with WOW from Baltimore to Amsterdam, which was easily my worst flying experience, British Airways was just the opposite. On time, comfortable seats, polite and very helpful flight attendants, and I did not have to pay 2 Euros just for a glass of water. I will fly British Airways again."
Cons: "Flight was 3 hr delayed, seats were uncomfortable, flight was oversold and could not seat next to spouse even though we booked well in advance."
Pros: "Everything was perfect."
Pros: "Flights were on time."
Cons: "I had requested a wheelchair and never got one either way. Slowly but I walked it! Thank god I was not completely disabled."
Pros: "Efficient boarding, friendly crew, good food, individual entertainment consoles, and plane was not very crowded."
Cons: "Extra charge for items traditionally included on trans-Atlantic flights, entertainment choices dated and limited, assigned seating clumped travelers together instead of spreading them out among available travelers."
Cons: "Because of BA problems on online checking I couldn't get seats reserved as soon as online checkin opened. No one could helped me by phone either. I had to do it at the airport. By then, obviously, only the worst seats were available. Do they care? Obviously no. I'm the one stuck in the worst seats for 8:30h. And that happened both ways in the trip. All they would say is "I'm sorry, I can't help you at this time". As that would improve my flying experience. If the problem was on their side, they should definitely accomodate me."
Pros: "The crew was attentive. I was seated by the window and couldn't get out unless I inconvenienced the two people sitting next to me. Whenever I needed water, I just pushed the attendant button and they brought me ice water, without me even asking."
Cons: "The seats! OMG. The person in front of me leaned her seat back and I swear her head was on my chest. I couldn't even watch my video monitor until I leaned my seat back. I felt really bad for the guy behind me. He was a bigger sized guy and he didn't have the option of leaning his own seat back."
Pros: "Sense of Urgency of Keeping Flights on Time"
Cons: "London Security :("
Pros: "It was great to be upgraded!"
Pros: "The flight itself went smoothly despite some windy conditions, and we were transported in one piece, without incident, from LHR to IAD. The crew members were pleasant in conversation and reasonable in frequency of food service. Once, when I pressed the attendant button, one of them came quickly to ask me what the problem was, and that kind of responsiveness is always a plus, in my opinion. The seats reclined a reasonable amount, not the mere 2-5 cm one sometimes experiences lately."
Cons: "The aircraft was aging at least a bit, and it was clear because my seat almost would not return to the upright position and stay there. Several times I tried to return it to upright as the end of the flight neared, and it would easily move but would return to reclined once I leaned back. It was as if I had been the whole time keeping my finger on the button that makes the seat movable. After I'd about given up, the seat finally stayed upright even when I put my weight back on it. My flight attendant misunderstood my drink request, but I let it go because the result was close to what I had asked for. It could have been that there was too much background noise - not sure."
Pros: "Crew service"
Cons: "Ancient plane. Terrible seats. No space or padding. Horrid entertainment system from 15 yrs ago, dysfunctional. Definitely one of my worse experiences flying back and I do this leg 10-15 per year. Boarding was oddly disorganized for a BA flight."
Pros: "Beautiful plane. Wonderful service. Even landed 30 minutes early. I cannot say enough good things about BA."
Cons: "Missed the second meal."
Cons: "Boarding process atrocious! First a gate change from A to C gates, requiring a train to transit. Then, after walking down a jetway, we were sent through an emergency exit, down two flights of stairs and herded onto buses, and I mean herded. We (including elderly and moms with infants) alongwith our carry-ons were harshly ordered to squeeze together on a bus until there was literally no room to move. A lengthy bus ride with very disgruntled passengers to plane was followed by another set of stairs up to the cabin door. Finally, our departure was delayed 30 minutes while the bags of 2 passengers who got lost in the airport (probably on a bus or train) were retrieved. Not sure whether the fault lies with Heathrow or British Airways, but the experience was bad enough to avoid both in future."
Pros: "Professionalism of staff"
Cons: "Boarding system"
Pros: "Free drinks!"
Cons: "No new movies!~"
Airlines flying from Kingston to Washington have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Kingston to Washington
Masks required on board, masks provided on flights from Kingston to Washington
Social distancing seating
Middle seats unavailable to book on flights from Kingston to Washington
Testing for antibodies, testing for symptoms for flights from Kingston to Washington
Waiving of change fees. Search flexible flights from Kingston to Washington