Daily cleaning, installation of cabin HEPA filters on flights from Jamaica to Washington
|February||Best time to beat the crowds with an average 6% drop in price.|
|October||Most popular time to fly with an average 12% increase in price.|
Average price round-trip
|$375||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
Southwest has waived its change and cancellation fees on flights from Jamaica to Washington. Confirm policy on booking site.
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland, Brazil and South Africa in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
All travelers, 2 years of age or older (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have a proof of recovery from the virus within the last 90 days prior to boarding the plane.
Travelers must complete a disclosure and attestation form before departure.
Exemptions or waiver to the testing requirements may be granted by the CDC on an extremely limited basis when emergency travel (like an emergency medical evacuation) must occur to preserve someone’s life, health against a serious danger, or physical safety and testing cannot be completed before travel.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers arriving in New York State must complete the Traveler Health Form.
Travelers arriving in Massachusetts must complete the Massachusetts Health Form.
Travelers are advised to get tested 3-5 days after travel and stay home and self-quarantine for 7 days after travel. Even if they test negative, they must still stay home and self-quarantine for the full 7 days. If the test is positive, isolate to protect others from getting infected.
Travelers who did not get tested, are advised to stay home and self-quarantine for 10 days after travel.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
There are currently 1,105 active cases of COVID-19 diagnosed in US and 0 deaths as of Mar 2 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Washington.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Washington is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Washington with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Washington up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Temperature oscillated a lot,"
Pros: "Very well organized, smooth boarding, early arroval"
Cons: "Yes because we have to Wait. 4 hour"
Cons: "Multiple delays and changing of gates. Sitting on the tarmac waiting to deplane for longer than communicated by pilot."
Cons: "Awesome and early !"
Pros: "so easy. thank you for having Starbucks in the DCA and BOS terminals. got text msgs about delays and all smooth!"
Cons: "Need more vegan food options"
Pros: "Wonderful service; very helpful with wheelchair assist from arrival at check-in to getting on and off the plane. Pleasant staff all around. Thank you."
Pros: "The quality of the JetBlue team was the best I have experienced in years on ANY airline, domestic or international!"
Cons: "Nothing, it could not have gone better."
Pros: "Ride was great"
Cons: "Had to pay for earphone"
Pros: "Very little"
Cons: "Very unorganized. They called Grioup A, then before that group was 1/2 done they called the next, and then the next. Passengers were crowding in. The check-in people were disorganized"
Cons: "Too late"
Pros: "Sat on the runway for 50 minutes after a 35 minute delay. Was very uncomfortable. Not happy."
Pros: "See above"
Cons: "Nothing to speak of."
Pros: "Everything was smooth and went as desired. All staff pleasant and helpful. Kept informed every step of the way. Airplane comfy and clean."
Pros: "Same coments as above,,except plane left on time."
Cons: "It was great. I slept and did not partake in any hospitality."
Cons: "The delay"
Pros: "Landed much earlier than expected!"
Cons: "I froze my butt off!"
Cons: "4hr delay"
Pros: "On time and the comfort of legs room"
Pros: "Non chaotic boarding, efforts by gate agents to gate check carryon bags to ensure there would be enough space for those bags."
Pros: "I had 2 hours of napping which was very much needed."
Pros: "Left on time, arrived early. No disruptions. Nothing else to say' all good."
Pros: "The hospitality of the staff"
Cons: "No complaints"
Pros: "An hour and half late due to mechanical issues in FLL"
Cons: "Baggage was 25 dollars but airline checking same size bags for free at the gate?????"
Cons: "Gum in my seat, no food or drink served,"
Pros: "What’s pleasant airline to fly. One of the few who still care."
Pros: "Pilot letting us know as we experience turbulence that arose from severe weather conditions, which we would pass through."
Cons: "Pilot predicting before take-off that there would likely be no turbulence; then there was turbulence due to weather conditions."
Pros: "All went well. No issues whatsoever even with the cold weather and snow all over the eastern seaboard."
Pros: "The way their. Staff treated the customers."
Pros: "Service and customer support"
Pros: "On time. Very organized. Great price."
Pros: "The staff were sweet and knowledgeable."
Cons: "Due to hurricane Irma, people are flooding out of Florida like rats on a sinking ship. So, the security checkpoint is an absolute mess. Meanwhile, the trains at MCO are malfunctioning badly as they chaotically try to replace them. The boarding agent acknowledged these issues as she explained to me and 5 other people that we couldn't get on the plane that wasn't scheduled to leave for 12 more minutes. Finally, thank God, a supervisor arrived and called the captain of the plane who subsequently let us board. Completely unnecessary situation. Very disappointed."
Pros: "Comfort Price"
Cons: "Being check by security while almost everybody pass. I didn't have a problem being check but y just a few"
Pros: "more leg space liked loading from the back to the front of the plane."
Cons: "late departure."
Cons: "There was a maintenance delay that lasted 5 hours and we couldn't change flights because we had a checked bag"
Pros: "Wheelchair service and an offer to put me closer. To the front ."
Pros: "Fast boarding, excellent costumer service."
Pros: "Took extreme measures for COVID prevention. It felt very safe"
Pros: "Old aircraft showing its age."
Pros: "Fast easy flight"
Pros: "The crew was amazing and smooth flight"
Cons: "No entertainment option was avail except WiFi (T-Mobile) which wasn’t free"
Cons: "90 minute delay"
Cons: "They were great"
Pros: "Crew was great"
Pros: "all good"
Pros: "Crew was nice"
Cons: "It would have been better if the flight wasn’t 3 hours late."
Pros: "The flight was on time and quick."
Cons: "the number of kids......not too fond. :/"
Cons: "If there could have been some sort of services to take travelers to their connecting flight, for cases of really short time window of course, it’d be extremely helpful."
Pros: "Seats were comfortable. On time. Entertainment was outstanding. Made the trip “fly” by!!"
Pros: "Smooth flight. Everything was great."
Pros: "I always appreciate in-flight television even on short flights."
Cons: "Very tight seating."
Pros: "I love Delta! Always professional, efficient and polite. They disappoint on this round-trip flight. They are my go-to carrier. When I call the people whom I speak to are always very polite and efficient"
Cons: "The person next to me was a very large individual and the seats were not wide. This phenomenon had nothing to do with Delta as a carrier, however."
Pros: "Everything was great everyone was fantastic. F"
Pros: "Not sure why this flight was delayed inbound. But it made the departure late by over 30 minutes."
Pros: "Seats are comfortable and didn’t mind staying with the back upright. Flight attendants veery friendly and boarding was fast and easy."
Cons: "Headrest was too short and there’s no seat back screen. More communication from the cockpit at the end would have been nice. Announcements were very hard to hear over the background plane noise."
Pros: "The Delta Help Desk at the airport was actually pretty helpful for the times I had to use them."
Cons: "Flight was delayed....3 times(more?) from late at night to early morning the next day. Delta Help Desk rescheduled me and got me a room at Howard Johnson’s for the night. Called HoJo’s to confirm they had non-smoking rooms available. Got on the hotel’s shuttle bus and the driver announced that HoJo was full and all voucher holders would go to Rodeway Inn but those without vouchers would go to HoJo....huh!?? Called HoJo and the same person I’d spoken to 20 mins prior said it was correct, that Rodeway was a sister property. The Rodeway Inn Metro Airport is pretty disgusting. This is my opinion after coming from remote Mexico and extensive travel in Africa. It should be torn down. Delta/HoJo should not send customers there."
Pros: "Everyone was friendly and got us to our destination"
Cons: "No food, no outlets, a terrible delayed not explained to passengers."
Pros: "Nothing.. the entire experience was horrible. Nasty seat. Had to get rebooked 3 times to finally get home but had to fly into a different airport and you also lost my bag so I have nothing to wear to my father's funeral."
Cons: "Everyrhing. the entire experience was horrible. Nasty seat. Had to get rebooked 3 times to finally get home but had to fly into a different airport and you also lost my bag so I have nothing to wear to my father's funeral"
Pros: "Quick flight"
Cons: "Unexplained delays, lack of transfer services (there was no separate connections security screening; passengers were required, after a redeye flight and customs, to switch floors and stand in long lines with general security. Also, no beverages of any kind were offered."
Cons: "The airline booked us on two flights from SLC to BWI. Unfortunately, our seats on our original connection were released so when we arrived at our gate our only option was to split up and take middle seats - even though we had paid over $100 ea. for upgrades. Delta offered nothing for this. One of the flight attendants was in a terrible mood - she was cold and rude and would not even look at passengers - which her fellow crewmates noticed and tried to compensate for."
Pros: "The staff was wonderful and the flight was smooth"
Pros: "Jamaica security and boarding, despite a crowded airport and gate, was very quick. Appeared chaotic but was friendly and efficient. Boarding was orderly and efficient. Flight was smooth, seats luxurious (comfort+ aisle and window seats with an empty center!). Arrival into ATL half an hour early."
Cons: "Only one offer of beverage on 3 hr. flight. "Food" at dinner time was chips or crackers. Arriving 1/2 hour early we sat on tarmac for 50 minutes before reaching gate. 20+ minute walk to customs, 30 minute line."
Pros: "Quick boarding"
Cons: "Seat was very cramped and I want able to be comfortable at all. I couldn't even sit back I the seat!"
Cons: "JFK was depressing but not Delta’s problem."
Pros: "Delta is not a good place to be"
Cons: "Delta is not good on customer service"
Pros: "A screen with free movies is nice."
Pros: "Staff. Beautiful excellent"
Cons: "Need more food"
Pros: "Kyle was our flight attendant. He was great. Attentive the whole trip and served us water and snacks."
Pros: "I missed my flight and was not able to rebook any of it, losing 600 dollars..."
Pros: "Nice crew, comfortable"
Cons: "Had to check in my carry on because there was "no space" left but after me were some people who could go in with their carry ons"
Pros: "I am 6’3” and have difficulty with leg room on planes. Staff help me out by moving my son and I to Comfort seating row."
Pros: "Where the flight attendants on my AeroMexico portion were authentically compassionate, the flight attendants for delta were superficial. The flight attendant,while serving us drinks, started saying what great passengers we were but her flight from Dallas the day before was definitely a feeling the effects of the full moon. This was our first interaction with a flight attendant. She had no basis for saying we were great and as we didn't have a relationship other than ordering drinks she had no basis for complaining about her Dallas to us. She would leave it to us that she was being put upon by the customers that she was getting paid to serve. Where the Aeromexico flight attendant genuinely enjoyed serving her customers."
Cons: "They forced everyone in the third zone to check our hand carry and there was no entertainment."
Cons: "Terrible staff"
Cons: "Whatever hack airline you are contracting with to do shuttle flights is terrible. Both the flight itself and the customer handling. If I ever see the option "operated by endeavor air" I am avoiding at all costs."
Pros: "very little"
Cons: "Could they make sears smaller? The plane was really old too."
Pros: "The crew was nice and helpful."
Cons: "The economy plus wasn't nearly as nice as any other airlines. It gave the least amount of extra leg room and the only other amenity they gave was a toothbrush. Even United economy plus is bigger. Plus if you want to change anything you have to pay include just to try and go stand by on an earlier flight."
Pros: "Had a chance to download the entertainment app during layover, so could take advantage of movies available on second flight. Crew still good; gate attendants friendly; snacks/drinks readily available."
Pros: "Comfortable seating and roomy"
Pros: "Excellent flight crew, good selection of snacks, excellent seat and leg room."
Cons: "Lavatory was unusually smelly no charging port"
Pros: "Delta is definitely the jewel of commercial airlines. I understand making money depends on how many bodies you can transport at one time. But as a large man the seat size and leg room could be improved. I unfortunately cant afford first class to remedy this problem."
Pros: "Getting on board was smooth and efficient. Service was friendly on flight. Arrived on time."
Cons: "Not applicable."
Cons: "My flight from ATL to BWI was horrible. It was not a Delta plane. Possibly borrowed from SpiritAirlines, which is an airline I will never fly again even if offered a free flight. That's how strongly I feel about their planes and service. I was seated in a 2across row where the seats were small and my knees were jammed into the seat in front of me the entire flight. I'll grant you I am a big girl at 6' 250 however the first leg of my flight from FLL to ATL which WAS on a Delta plane, was fine. I did not feel smashed into the seat. For the money, I feel like I am due more than being locked into the seat unable to move more than 1/2 inch for an entire flight. Thankfully the flight was under 2 hours."
Cons: "After checking in at a kisok I had to wait in a huge line for over 20 minutes just to drop the bag. This the second time I have had this experience with them."
Pros: "Delta met and exceeded all of my expectations on this Atlanta to Baltimore flight."
Cons: "Wonderful service, on time departure and arrival."
Pros: "Amazing crew, attentive pilot"
Cons: "A lot of turbulence"
Pros: "Cuesta q salgan las maletas"
Cons: "Personal muy pesado"
Cons: "Check in was slow. Boarding was disorganized - half the plane was business class or so-called preferred status. Ground staff were unhelpful"
Pros: "Very good"
Cons: "Very good"
Pros: "Both good"
Cons: "It would have been nice to have our own video and the choice of our own entertainment, as I get with United"
Pros: "Loved the leg room in the emergency seat row"
Cons: "Wider seats in economy"
Pros: "One crew member was not the nicest nor helpful in her communication."
Cons: "Being polite."
Pros: "The worst airlines company!"
Pros: "The seats isn’t comfortable."
Cons: "Sent e mail or text all people that flight ✈️ will be later and order all people to be seat outside waiting for enter at flight ✈️."
Cons: "They go above and beyond to make you happy."
Cons: "More leg room"
Cons: "They don’t want to give you a whole can of soda or juice. Instead they give you a little tiny cup expecting passengers to calm the thirst with that."
Pros: "Thanks! Amazing service at the airport and also the attendants in the airplane. Super friendly and helpful employees. We had a great experience flying with Copa. A +++ service"
Cons: "We love everything. Thanks"
Pros: "After not being alowed to board, due to oversold flight, a Copa assistant walked me back through customs and helped me find my bag which was nice of her."
Cons: "I was put on standby due to a “technical error” and then told I would not be able to board because the flight was oversold. Copa offered me a $400 voucher which I declined. Then I was told that it wasn’t negotiable. Sad that they wouldn’t offer more than $400 so that one of the other 100 passengers could have agreed to change."
Pros: "We were 7 people traveling together with 4 kids and the system gave us the emergency exit seats, the check in took over one hour (both ways) once inside I have to ask passengers to change seats with my kids because the crew didn’t do it"
Cons: "Nothing, plane is old."
Pros: "Friendly crew."
Cons: "Initially separated from my minor child and had to change seats. Also, my tweezers were taken away."
Pros: "Polite service, ok aircraft, non stop service."
Cons: "Delayed takeoff due to pilot’s late arrival to aircraft post boarding!"
Cons: "The flight from Panama City to Washington, DC didn't have the personal television screens."
Cons: "Flight delayed 2 hrs, no details on change of gate, not listed on screens around airport and then over sold and two people had to get off. Absolute shambles"
Pros: "Great airline crew service and on-time schedule"
Pros: "quick flight and early arrival!"
Cons: "wierdos on the plane"
Pros: "Flight crew. Berry nice"
Cons: "To many kid's crime on the 5hr flight"
Pros: "Everything was pretty-much great."
Cons: "Was told that headphones were going to be issued. Never got any, so I couldn't watch any movies...."
Pros: "I flew business class. Having extra leg and seat room made a huge difference in my comfort. The staff on both the flight down and on the flight back were wonderful. I have mobility issues and they made sure I could safely get up to the restroom and to stretch my legs when I needed to. I will definitely fly Copa again."
Cons: "The entertainment syatem was not up to date. There needs to be more foos choices for vegans."
Pros: "technology and movie/entertainment selection. plus drinks were included"
Cons: "more interactive global map showing the route, change it up a bit"
Pros: "no comments"
Cons: "I was soprice that we did not have any piows or blankets for this trip."
Cons: "the entertainment for my seat was not working. I switched to the seat next to me and i was experiencing the same problem. I was told by the flight attendant they would re start it but they didn´t."
Cons: "The boarding and departure took extremely long. I understand that there was a Power outage the day prior to this flight and that this cause major delays and issues throughout the following days."
Pros: "All the way it should be!"
Pros: "On-time departure and arrival Friendly and courteous staff"
Cons: "Old Plane No USB charging connectors"
Cons: "My mom had wheelchair service and the person who take care of the put her on lines fir two hours and she missed the flight connection. Even do she showed him several times the boarding pass fir the next flight. And then set her on the wrong area."
Pros: "All of my flights were on time. Flight staff and gate attendants were curteous. Planes were clean and service on the plane was wonderful."
Pros: "The flight attendants were super nice, and caring, they brought me a new pair of headsets when the original one broke."
Cons: "Most airlines allow a business class passenger to take one guest into the lounge: Copa does not. Worse, the check-in staff at Panama said that it did, but on arrival at the lounge, the staff there said it did not. Awkward and embarrassing. No inflight refreshments, etc. apart from the hot breakfast."
Pros: "The crew was extremely friendly, one of the friendlier crews I've flown with lately. Lots of leg room"
Cons: "Planes are old and outdated, no entertainment for medium/longer-haul flights"
Pros: "Very little"
Cons: "The cre in charge if business classs was incredibly unfriendly and rude. His name is Rocardo and he should not be a business class crew. He was slow, uninterested, forgetful and at times rude. Cops needs to step up its service"
Pros: "Loved the FREE on-demand movies!"
Cons: "Boarding was slow. Aircraft was dated. Was seated in a row with two children who cried intermittently the entire flight. No individual entertainment device, and volume control to watch single in-flight movie was broken, resulting in blaringly loud sound that meant I couldn't even watch the movie had I wanted to."
Cons: "Too hot in cabin and crowded hot gate."
Pros: "Service was good loved feeling special"
Pros: "Did not make flight, overbooked"
Cons: "Seats did not recline. There was no notification of this when selecting seats."
Cons: "We were faced with many difficulties throughout the process including delays at every stage (plane boarding, takeoff, bus shuttles, etc.) of four different flights. The flight to Panama City was a significantly more enjoyable experience, but the return trip was absolutely miserable. After being boarded, we waited on the runway with no explanation for over a half hour. Then the flight staff came through with a very mediocre dinner and drink; however, they never came back for anything else until the customs form, and any attempts to flag them down were fruitless. When I finally got their attention, I requested water, and never received it. It was an incredibly frustrating and thirsty experience."
Pros: "everything was great."
Cons: "the AC on the Guatemalan Airport"
Cons: "Have the pilots come to fly the plane on time"
Pros: "The pilot gave all the information pleasantly. It was easy to find my seat and everyone was compliant with COVID-19 rules/restrictions."
Cons: "Boarding process could’ve been a bit quicker. There should be free accessible WiFi for everyone."
Pros: "The pilot did a great job navigating around the bad weather and the landing was amazing, I barely felt anything! Thank you to them and the flight attendants!"
Cons: "Flight attendants need to enforce all policies. It makes no sense to enforce a seat being leaned back a 1/2 inch but allow a Face Mask be worn as a Chin Guard through the entire flight instead wearing it properly!"
Pros: "crew and clean plane"
Cons: "The seats were tiny! I'm a big woman, but not a huge one and I struggled to get my belt on. Considering how nice their seats are, this is one of the smallest seats I've ever sat in!"
Pros: "The size of the plane."
Cons: "Wider seats. More entertainment options other that the Limited Live Television options."
Pros: "Crew was not bad at all. And the seat was comfortable and pilot did an excellent job getting us off the ground and landing. Well done. Great job"
Cons: "We know this is not the easiest job dealing with grumpy people. But we are not all grumpy many of us appreciate your hard word, so a smile at the ones smiling is nice."
Pros: "Not enough leg room and children sat behind me kicking the seat the whole trip"
Cons: "More leg room"
Pros: "Awesome Customer Service"
Cons: "More space."
Cons: "There was room for my carry on, although they said it was full and cheked it"
Pros: "The inflight enternet selection was great, totally enjoyed it. Crew service was good and kept us updated as we approached Charlotte."
Cons: "Gate C19 was hot and didn’t have adequate seating for passengers in the area"
Cons: "Awesome Customer Service"
Cons: "the fact they changed my schedule and had to come in earlier customer service was awful and my luggage came back dirty and the best response was that the belts are dirty and i can expect wear and tear. not only that i had to book myself an earlier trip to pay the standby fee so i can leave the same time my brother left tsa screening had us wait 20 min before we move in the line for the fact no worker was there but one guy and i was the last person to board the plane after almost missing closing gates my expierence was awful and disrespectful"
Cons: "I will never fly with American again."
Cons: "Pushy crowd.."
Cons: "Over 45 mins for bags to get on the belt ? Ridiculous. Won’t fly with AA again"
Cons: "Same is last."
Pros: "Amazing and comfortable"
Cons: "We left a little late."
Pros: "Lovely Flight. Crew was excellent . Clean plane"
Cons: "Getting canned and put on a flight five hours later. Good job AA"
Pros: "I was under the weather and she was very very very helpful Mary and all AA flight attendants are great I will fly AA as often as I can because of Mary"
Pros: "-Efficient Boarding -Great flight attendants -Communicative Pilots (flight time, number in line on runway, etc)"
Cons: "Did not dislike anything on this trip."
Pros: "No problems."
Cons: "All was well."
Cons: "I didn't like the fact that I was told to preboard when I checked in before the flight and was told by another employee i was in group 6 and shouldnt be in line. Had to explain why I was preboarding and didn't like having to hold up the line. It was embarrassing."
Pros: "People were nice"
Cons: "No carry on bags"
Pros: "The cost for the internet was great"
Cons: "Hmm can’t think of anything at this time"
Pros: "Crew was outstanding"
Cons: "Hurried beverage service since arriving early. R"
Pros: "AA flight was relaxed and smooth, crew was respectful and warm can’t think"
Cons: "Can’t think of anything I didn’t like"
Cons: "Told me that if I checked my carry on bag at gate, I'd be able to pick bag up from from the gate at the other end. Instead it went to baggage claim with took more than 30 minutes."
Cons: "The departure was delated more than 30 minutes and the arrival disembarking was to slow."
Cons: "Stop serving early"
Pros: "the flight attendants were very professional on this flight. the lead attendant was very personable when giving announcements and going through the safety procedures on the public address system. the other two attendants were also very professional in their services as well."
Cons: "flight 1920 was almost an hour late with boarding. I am extremely upset because I paid an extra $75.00 on day of to get home earlier but ended up getting home at the same time that I would have on my original flight because the flight was late and I missed my shuttle because 1920 was late boarding. I should be reimbursed SOMETHING for my inconvenience...especially after paying $75.00 extra for an earlier flight."
Pros: "The plane was new and nice looking"
Cons: "The flight was delayed. The crew was rude . Seats were not assigned until boarding NPILWL3B. Of course they give you the worst seats."
Pros: "Premium space"
Pros: "THE SEATS WERE COMFORTABLE AND CREW AND VERY ATTENTIVE."
Pros: "The smooth flight."
Pros: "the flight was great and comfortable"
Pros: "Short flight. The crew was nice. The food and entertainment should be Not applicable because it's a short flight - I was not expecting it."
Cons: "Boarding was late, very small carry on compartment - maybe because it's a smaller carrier. A lot of people had there carry on placed in a valet service so it took a while for them to get out because they were waiting for their carry ons."
Pros: "I liked how smooth flight went especially after all the bumpy rides I had been on"
Cons: "I didn't like that I wasn't able to sit with the person I purchased my ticket with"
Pros: "Ease of travel"
Pros: "Roomy seat, great price"
Cons: "No ice in my water."
Pros: "The crew and the comfort"
Cons: "The entertainment"
Pros: "Overall good experience"
Cons: "Delayed almost an hour."
Cons: "No e"
Pros: "Amazing crew and Ground staff. Check in and bag check in was really smooth and fast."
Cons: "Maybe some more options of snacks. In flight entertainment was not working so can’t say much about it."
Pros: "Crew was great!"
Cons: "Flight was delayed 3 hours"
Cons: "Cancellation with little notice and rebooked on flight two days later."
Pros: "Landing was smooth"
Cons: "Communication Entertainment"
Pros: "Food in premium economy was pretty good."
Cons: "Flight was 2 hours late leaving Heathrow"
Pros: "New "signature" business class is smaller than the old pod, but very functional layout."
Cons: "Food created by Chef Hawksworth is mediocre at best."
Cons: "Tight cabin on Regional aircraft."
Cons: "- flight departed late but been told there would be no problem catching short connection - connection plane was there and still connected - could not board : tickets were cancelled while we were in the air in previous flight! - next flight left actually ... 1 min early. We could have boarded - been told it was because of luggages that could not connect. Lie. - clear case of over booking - disguised so Air Canada wouldn't pay for it"
Cons: "Late to take off, thankfully I had booked my flights far enough apart as this also happened last year on the same trip/flight."
Pros: "Staff were great but Air Canada Rouge does not have pods in business class. The food was mediocre at best and there were many technical difficulties with the in-Air entertainment. Also, no wifi? It’s 2018."
Cons: "iPads for entertainment.. had to download Air Canada on your personal device BUT they don’t give you access to real wifi? Basic food. Seats were nothing special."
Cons: "Air Canada is always late in my experience. I always end up waiting at the gate for the inbound flight which happens to be late. It is so annoyingly dishonest, considering that the flight is announced as on-time up until minutes before the departure time. When all along they know the incoming flight is late. After we boarded the plane at origin, we spent 15 minutes at the gate and quite a bit on the runway. When nearing the DCA, the plane took a complete detour went near Baltimore and then Annapolis and then flew back to near Gaithersburg as if it was intentionally wasting time on the air. Upon landing in DCA we had to wait 15 minutes on the taxiway waiting for the gate to clear. The (one hour long) flight that was scheduled to land at 10:20pm landed just before midnight. Air Canada is awful. This happens every time I fly with Air Canada and their conduct is just cheap and dishonest."
Pros: "The friendly staff! Very accommodating and as simple as a smile goes a long way. Kiddos to Air Canada staff!"
Cons: "The Air Canada counter officer do not help me at all. She only told me to call Air Canada which I can not since the Shanghai office is close and the US number did not work. I ended up bought a new ticket with AA."
Pros: "The entertainment options were good and the fight crew was friendly and helpful."
Cons: "The delays and lack of information in the boarding process are unacceptable - this occurred on my trip from Montreal to Paris as we as the return trip. Passengers feel like cattle being herded."
Pros: "On time"
Cons: "Seats very uncomfortable."
Pros: "Schedule The flight departed Jamaica on time and arrived in Canada a few minutes ahead of scheduled time."
Cons: "The meal had to be paid for separately. This was not a major issue though."
Cons: "See above."
Cons: "The seats are very small and uncomfortable."
Cons: "Flight delays"
Pros: "I found the crew in this flight very accommodating and pleasant......"
Pros: "The flight attendant was trying very hard to comfort passengers with very cheerful attitude. She was a savior of the flight."
Cons: "The way the ground crew handled the delay such as the way explaining (or lack of) the cause of delay to the passengers after the 5 hour of extra waiting."
Pros: "Boarding was efficient, crew were attentive, food was excellent, the "pod" was comfortable and I did not use the entertainment"
Cons: "Would have liked more info as to how to work the gizmos - had to ask how to recline my seat and never did get to grips with the entertainment. The Fast Pass specificaly said it was for disembarkation at London and so I did not realise I could have used it to get through security for ongoing flight"
Pros: "There was enough legroom, as compared to airlines like Cathy Pacific."
Cons: "All the flight attendants seemed a bit frazzled; I felt guilty for asking for wine with lunch, and you had to either use your own device or pay $10 to access the in-flight entertainment. Even then, I could only watch TV shows on my laptop --you need an app to see movies. Very strange and felt like being in a domestic flight."
Cons: "There was cold air blowing on our feet the entire flight."
Pros: "Polite and friendly crew"
Cons: "Connection was a hectic with staff sending up and down to get our boarding passes. TSA had short lines but long wait and a lot of attitude."
Pros: "Crew was wonderful I was very glad that the Toronto boarding person recommended that i get on the flight as there were still empty seats -- there were no seats on the next flight that i had been switched to because my bag was on that one (supposedly)..."
Cons: "My bag was not on the next flight, so i had to get a hotel room for the nite, It was not on the 8/14/16 Sunday morning flight as stated their system; although the Dulles manager was very helpful, my bag was nowhere to be found. Someone drove to Dulles from Va Beach with my car keys -- i was called sunday nite that bag arrived.and would be fedex'd 2-day which put arrival at Wed 8/17/16. Still not here on 8/20/16. Sad and disappointed at how botched the return trip was."
Pros: "The helpdesk was helpful when I got a hold of someone. The compensation was decent."
Cons: "I bought my round trip ticket from DC to Paris via Toronto since March 2016. But the flight back from Toronto to DC was overbooked and I got bumped off the flight. The agents were severely understaffed and had no information about the situation. Also, when I finally got the flight back to DC, my luggage was lost."
Pros: "Stewardess were kind and helpful."
Cons: "Ug the food - Pizza, sushi were awful - hard & tasteless. They were out of cheese and crackers and salad by the time they got to us."
Cons: "Customs was disorganized and we were sent to the back of the line twice. The people working there didn't know what they were doing. Then our flight was delayed 3 separate times, first 2 hours, then another hour, then another hour. The seats on the plane were made for children. Luckily it was only a 1 1/2 hour flight."
Pros: "Despite weather travel delayed I was taken care of very well. Comfortable seats. More leg room. Friendly, calm crew."
Cons: "We were not given the option to change our flight out from Chicago when we knew we wouldn't make the connection in Montreal due to weather."
Pros: "Just about everything. And to top it all off, I found that the air inside the cabin was very good and so I arrived after 14 hours on board without red eyes and a headache"
Cons: "Terrible all around. About 10 total delays and one on flight delay totalling 7 hours. No information except lies was given the whole time."
Cons: "Lost bag"
Cons: "Everything from customer service to flight."
Cons: "7 hour delay combined with the most rude airline staff I have ever met."
Pros: "They had a wheelchair accessible for me and delivered me to my waiting party."
Pros: "Crew Only."
Cons: "AC website states for US and Canada allow 120 mins. We arrived to the airport 130 mins inadvance. We had no checkin bags but we almost missed our flight. (Many people did miss our flight). You need to allow at least 2 -3 hrs for US security checks. Because we almost missed our flight, we didn't have time to purchase food preboarding and the selection in the plane was very limited. My partner is 6'1 and the seat was extremely uncomfortable for him and it was not in our budget to upgrade. There was no free entertainment in the plane. You needed to rent a tableT!"
Cons: "Again, more delays."
Pros: "This flight left without us due to delayed arrival on Air Canada flight from Seoul to Toronto. The positive was that it was one Air Canada flight I didn't get on."
Cons: "Due to lack of available options to get to ANY DC area airport before the evening the day after we were supposed to arrive, I accepted going to Philadelphia. That flight was also delayed. From there I rented a car and got home at 3 a.m. instead of 9:45 p.m., about when we would have gotten home on the original flight. If we had waited for the next available flight to the DC area, it would have arrived some time after 2:48 p.m. the day after we were supposed to arrive. I know this because I was told this was the fastest route to DC--before the same Air Canada agent then told me that it was no longer available. A dreadful experience."
Pros: "Our flight was delayed about an hour and a half because of earlier delays in the day and the ground crew and pilot kept us fully informed of the situations as they evolved. Because of the timely updates I did not hear one person complain in my earshot range. Apart from the delay the service was great, as always."
Pros: "It was a quick flight."
Pros: "staff is still largely your best feature..."
Cons: "i seriously miss not getting a real meal especially when I travel a long distance... these pay as you go meal packs really are not attractive and not tasty... surely you can organize a full meal like we used to have even if we have to preorder it and pay for it... everything just feels like a shabby cash grab... and the tv/movie screens are subject to malfunction... tapes get off tracked and make the viewing anything impossible as you can't hear the soundtrack..."
Pros: "Amazing legroom!"
Cons: "Poor selections of snacks and drinks"
Cons: "The departure postponed several times. The comfort in those parts of Toronto and Dulles airport which us Canada express is absent at all. There are no even seats enough for all passengers."
Cons: "In my flight to India, I was asked to check in my hand baggage at Calgary. This bag got left behind in Toronto and I received it in India after 2 days. This was a big inconvenience. I wish Air Canada had compensated me for this inconvenience. On my way back, my checked in baggage was badly damaged. I realize that the airline is not responsible for this and it is the airport crew. Overall a good experience. I will definitely take this flight again, but will not check in my hand baggage. The crew is very friendly and helpful - great service."
Pros: "My Flight was canceled without us getting any notification and causing major delays and headaches with NO offer for compensation to help e.g. with a $70 taxi we had to incur to get from DCA to IAD. Poor service"
Pros: "The crew got us out of Toronto very quickly"
Cons: "The incredibly small overhead bins"
Pros: "no entertainment or food. drink service got to back of the airplane about 5 minutes before beginning descent. Problems though were all before getting on the plane. Will not fly through Pearson again."
Cons: "After 12-hour flight from Tokyo, found flight to Dulles cancelled, with no adequate passenger assistance. Few staff to deal with issues and no familiarity with DC airports, IT support for the few staff available was poor. At re-booked flight gate, the area service desk unattended for an hour; finally found a helpful ground crew who said they are on break and got staff to service the desk, albeit grudgingly. Several flights delayed, in the horrible Gates F-84-99 area; confusion reigned supreme. Staff needs to understand that Dulles is way west of DC and BWI is way NE, so getting re-routed from Dulles to BWI is MAJOR change in ground transportation options and distances. Also need to update IT programming so staff can use it easily without long waits and calls for help. and some air conditioning in the F 84-90 gates area would be nice. Horrible situation--not enough seating, only service in whole area is one bagel shop."
Airlines flying from Jamaica to Washington have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Jamaica to Washington
Masks required on board, masks provided on flights from Jamaica to Washington
Social distancing seating
Middle seats unavailable to book on flights from Jamaica to Washington
Testing for antibodies, testing for symptoms for flights from Jamaica to Washington
Waiving of change fees. Search flexible flights from Jamaica to Washington