Find cheap flights from Kingston to United States
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Book cheap flights from Kingston to United States (round-trip)
Pros: The flight was good. The service and information incorrect and could have resulted in my bags being lost if I was not super careful (see below)
Cons: (1) The check in people erroneously told me that my bags would be checked all the way through which was not correct (2) I bought duty free and had to exit the traveler section of the airport. therefore my 'duty free" became an issue at Trinidad (3) Very fortunately I checked the carousel at Trinidad airport only to find out that I had to re-check my bags in Trinidad. (4) The Trinidad check in staff were not very helpful. I had to wait until someone was available (and they took their sweet time) to take me through some back entrances so that I would not have to re-pay duty on my goods. Not a pleasant experience and one that I will avoid at all costs in the future. This is not the way to treat customers and TOTALLY un-necessary. This is not 21st Century travel!
Cons: Baggage fees are ridiculous, customer service poor in the USA. Flight nk528 flight attendants and ticket agents conducted themselves poorly, customers all disgruntled and staff did nothing to make the situation better but losing their cool instead of conducting themselves professionally. Both female flight attendants were argumentative and even roll their eyes at a few of the passengers. Traveling is an exhaustive ordeal without the delays. Sarcasm was high.
Pros: The level of customer service was excellent no delays the only downfall was my bag got damage and the response I received from the rep was less than okay. Very disappointed in how they just said nothing to help with my luggage.
Kingston - United States Flights
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