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I was pleasantly surprised to discover that Alaskan Airlines allows normal leg space in the economy class cabin, offers free movies and other entertainment programs via WiFi. The staff was friendly and worked hard to make this long flight enjoyable.

On time would have been a hell of a lot better!!

Cancelled my flights with only 6 hours notice, then offered alternate flights that arrived 1:30 AM next day.

We usually enjoy flying Alaska Airlines. However this time we had multiple negative experiences. We were surprised that they rejected our bags because of a new “50 minute cutoff” but they did not tell us about it beforehand and also did not tell us that it was new. They also lost two of our car seats. The one car seat that was returned to us was half out of its bag and half of it was wet. It was not raining so they must have thrown it in a puddle?! I saw at least 4 other car seats on the carousel in the same condition. We purchased two travel car seats for this trip that were pretty expensive and they lost them. We have yet to receive any word or compensation from our “claim.”

Flight from New Orleans to Seattle to Anchorage was delayed for 3 hours My flight from Seattle to Anchorage was not rescheduled. I had to call the airlines to tell them to get a flight from Seattle to Anchorage they finally got me a flight If I hadn’t been aware of this problem I don’t know how long I would of waited in Seattle to get a flight to Anchorage!!!!!! Return trip from Anchorage to New Orleans in Seattle to New Orleans I was at the right gate when I realized something was wrong they had changed the gate without notifying the change l finally made it on time with minutes to spare & exhausted

Could have service kiosks, had to find a gate with an attendant

The flight was short and smooth. The crew was friendly and courteous.

It sucks, flight delays at FAT caused us to miss a day at lodge and overnight in Seattle. Flight delays coming home also. Never again

Like the friendliness of the crew, each flight had a very very drunk person next to me and the last flight had a very obese man pushing me into the aisle while the crew kept ending up hitting me in the shoulder with the beverage carts.

Booked a first class ticket from Anchorage to Seattle but was denied complimentary access to Alaska Lounge as our 1500 mile flight wasn’t long enough’