LAN - TUL
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Top 3 airlines serving Lansing Capital City to Tulsa
Scores according to KAYAK customer reviews
Pros: "Price is ok"
Cons: "Delays of three hours are very bad"
Pros: "Flight was Good"
Cons: "checked baggage was damaged"
Pros: "Friendly flight attendants. I appreciate the complimentary bag check for my carry-on bag to the destination."
Pros: "The crew was amazing and smooth flight"
Cons: "No entertainment option was avail except WiFi (T-Mobile) which wasn’t free"
Pros: "The crew was great."
Cons: "The flight was delayed and it ended up being delayed for 4 hours and we had to take a cab to Detroit to catch our flight to Europe"
Pros: "The TV"
Pros: "Again, crew was very friendly. It's nice to be welcomed aboard. The male flight attendant found me a blanket after I requested it. Also I appreciate the free entertainment options on the WiFi."
Cons: "Ambient low lighting was pretty much non-existent in that old MD88."
Pros: "Amazing SLC Skyclub crew"
Cons: "The seats were incredibly hard and uncomfortable."
Pros: "Crew was amazing and super helpful."
Cons: "Just the fumes of fuel inside the cabin was nauseating. Never had similar issue with air travel before."
Pros: "We eventually got to Atlanta."
Cons: "Delta is flying a lot of commuter planes, which are pretty cramped. We usually fly first class, and the seating is essentially the same as what coach used to be. There's nothing "first class" about it. And of course, the flight was hours late."
Cons: "gate agent said I could check my bags at door of plane -nobody was waiting there so I asked flight attendant & he was very rude to me wouldn’t help me & didn’t tell me where to hang up my coats when I asked / not my fault plane boarded 25 min late"
Pros: "I liked that I had a exit row seat"
Cons: "If I didn’t have to tap to my inner Usain Bolt to get to the gate in time"
Cons: "Change my seat when I was boarding. I already had my seat # assigned before boarding. Sat next to a man with a strong body odor. I came down with a sore throat last night so I was feeling pretty bad. Then to endure a long flight with that smell which made my trip very uncomfortable."
Cons: "Flighted delayed due to mechanical issues. Missed connecting 400pm flight. Next flight was 10:25 pm."
Pros: "Comfort and snack was good."
Cons: "All ok."
Pros: "Very attractive staff in flight"
Cons: "Having to unpack and repack when carry on bags are checked in waiting hall"
Pros: "Free movies available in flight"
Cons: "Airplane temp never comfortable Airline staff not friendly Wheelchair service terrible"
Pros: "No power plugs on a six hour flight? Wifi was down and the audio didn’t work in my seat. Crew was super snarly and unhelpful"
Cons: "I was delayed over 2 hours"
Cons: "Platinum member. Flying with gold colleague. He was upgraded. I was 1 on the list, wirh 3 openings. Asked gate agent, and she said just take my seat. Asked attendant, she said same. So spent flight in last seat in back next to bathroom, while 2 comfort + seats were empty. Did not feel like a valued customer."
Pros: "Roomier than a lot of airplanes."
Cons: "Bumpy ride. Nobody's fault."
Cons: "It was very hot and did not cool down"
Pros: "Excellent flight, great crew, smooth throughout!"
Cons: "Catering problem - no snacks!"
Pros: "Easy to board."
Cons: "Delayed due to weather."
Pros: "On Time"
Cons: "No opportunity to purchase additional food"
Pros: "Could be among the best landings ever. I felt nothing as we touched down in Salt Lake!!!"
Cons: "Barking dogs. 4 around us! Middle seat."
Pros: "Nothing other than it was over quickly."
Cons: "Seat did not recline at all."
Pros: "Fast and very friendly staff."
Pros: "The boarding process in Atlanta was as smooth as could be expected given that it was a full flight. I appreciated the gate announcer's suggestions to everyone about how to ease the overhead baggage crunch."
Cons: "Economy is very tight quarters."
Cons: "Hard to get comfortable even in easy comfort but easy comfort is better than typica arats."
Cons: "*Again, my first choice of main off the menu, in Delta One, had run out. *Not a fan of the Delta One seats."
Pros: "Nice crew and good equipment"
Cons: "Bad bad food very disappointing"
Cons: "Efficient and comfortable all I ask for"
Pros: "Got lucky, and got an upgrade!"
Cons: "Good staff on the plane very sweet like. Actually arrived early. Thought we would get breakfast on the flight from Madison Wisconsin to New York City."
Pros: "Nothing in particular was that great. Just very low average"
Cons: "Old smelly plane. Bad entertainment options."
Cons: "You determined I would miss my connection when in fact I would land and have an hour. You rebooked us on a later flight. We made it in plenty of time and wouldnt even attempt to help. Your customer service is beyond reprehensible. With everything going on in the airline industry you would think airlines would at least attempt to please. The crew in the airplane was pleasant, that was a positive."
Pros: "John at Destin/Fort Walton Beach airport (VPS)was excellent! Helped us overcome some problems & get us seated. All worked fine from there."
Cons: "No problems"
Cons: "Had trouble with entertainment console are 36d"
Pros: "The service. The plane (seemed like an international plane). Food options. The service and the service. There was a problem getting on, they allowed premium members to board but when I got to the plane, I was scolded by the cleaning crew lady (maybe the Mgr) that they were not ready and that she had informed 'them' of that and that no one is allowed to board while they are cleaning."
Pros: "We didnt have food or entertainment because the flight was short."
Cons: "There was nothing that I didn't like."
Cons: "I feel Delta didn't try very hard to get me a flight and I stood in line for four hours"
Pros: "the embraer 175 is VERY comfortable, despite being a smaller jet."
Cons: "Just an FYI - the small overhead bin space on the Embraer 175 made it so that many passengers bags needed to be checked at the gate to baggage."
Cons: "Snacks if possible"
Pros: "Excellent flight. Nice new aircraft."
Pros: "Great food and service. Great entertainment. Really comfortable flight overall."
Cons: "Flight was delayed and it wasn't communicated very well."
Cons: "Plane had to land in a different city due to inclement weather. Very disorganized process, huge traveling setback, never got my travel voucher."
Cons: "The staff at the airport in seattle were condescending an embarassing, talked among themselves about me where I could hear them, when I had trouble with reservation"
Pros: "How fast we borad the airplane the sever was good and nice respectful"
Cons: "Just speed up little fast unload the airplane"
Pros: "Nonstop flight!"
Cons: "I know this flight was considered local so they get away with no serving food but Phoenix to Honolulu is 7 hours long. they need to consider that other passengers took that flight as connection to a previous flight mine was Charlotte to Phoenix 4:45 duration"
Pros: "Short flight"
Cons: "Negative leg room. If the seat next to me had not been vacant, my legs would have lost circulation."
Pros: "The Flight crew was courteous and took care of us despite a series of extremely unfortunate circumstances."
Cons: "Due to a computer malfunction we were stuck on the tarmac for some time, when it was decided to find a new gate to return to. /The tech crew eventually gave the all clear and upon returning to the tarmac, the same computer malfunction occurred, and again we had to return to the gate. This was all totaled 2.5 hours on the Tarmac. Finally, some 5 hours late we departed Miami in a different plane. Upon arrival in Phoenix, the captain wearily announced that there was no ground crew awaiting us, so we had to wait some time on the tarmac there to disembark. Never before had I heard a airline captain encourage the passengers to write a letter of complaint to his employer."
Cons: "That the bags came out late and I missed my next flight. It was the last flight for that day. Royal Jordanian did not offer hotel stay or anything because they said it is not their fault that the bags showed up late"
Pros: "comfortable seating, lots of movie choices. food and drink selections were nice.Galley snack choices were underwhelming"
Cons: "Staff was fair, but nothing compared to the service on JAL from CA to Tokyo. Very loud throughout the flight pushing the drink cart through the 8 Business Class rows instead of just delivering drinks to the 32 people in the section. Once the initial food & beverage service was complete, the service practically disappeared unless i sought them out in the galley."
Cons: "There was no food or entertainment so the rating there doesn't mean anything. Flight was delayed 1 hour due to a mechanical issue. Part of the delay included AA trying to get the flight crew to show up at the gate. The flight was oversold so there was a long list of standbys which added to the crowd waiting at the gate."
Pros: "Smooth flight !"
Cons: "Too tight for 6'3 male."
Pros: "The flight itself was uneventful, which is what you want from a flight. Once the connection was made the next day, the flight segment went perfectly."
Cons: "Flight was over 2 hours late leaving Lima, so many people missed connections in Miami, NOBODY from LATAM was at the gate to assist with how to make new connections or how to get local accommodations for the night. This was a customer service fail. American is no better. They rescheduled the flight at no cost, but then sent you back to LATAM for help with the overnight. If we buy tickets from your website and you own the process, you should be more helpful when there are problems. The back-and-forth was frustrating. Lima airport takes a long time to go through all the checkpoints. Two hours does not give enough time. There are at least four long lines that have to be endured. This process could use some streamlining."
Cons: "Noting all was great"
Pros: "At Least the Staff was keeping us updated."
Cons: "No good-faith gesture was offered for the long delay. My associate and I completely missed an important dinner meeting with the rest of our team! Our team takes this trip each year and we have always drove. It' short and I then have transportation when I arrive. This year we decided to fly because it's even easier. This particular flight from Phoenix to Vegas took us longer then if we were to drive and I then spent more in RideShare. I won't be doing it again next year."
Pros: "Masson was very attentive and thoughtful. She checked on my connecting flight for me and was generally extremely helpful."
Pros: "not much"
Cons: "Steward on flight yelled at people and gate staff yelled continously"
Pros: "I liked how quickly we boarded and the options for entertainment. It was nice when they gave us the whole soda instead of all ice and a few sips."
Cons: "Got a tad hot in the plane and had to gets gone looked at for an extra hour"
Pros: "The cost"
Cons: "The fact that it was and appears to still be... Incredibly difficult to get ahold of airline for some form of compensation or credit for the flight I missed... I had made the attempt periodically since and it had still been without any luck."
Pros: "Better than walking!"
Cons: "Extremely cramped space."
Pros: "Departure and arrival time"
Pros: "The service from the flight attendants on the flight was absolutely amazing"
Pros: "Having 3 seats to myself so I could spread out and relax was great!"
Cons: "The turbulence made it difficult to enjoy the flight The food needed better and more choices"
Cons: "Late Dallas to tulsa"
Cons: "Too tight."
Cons: "See above"
Cons: "Messed up college for your mismanagement."
Pros: "Loved having 2 empty seats next to me so I could stretch out after a very long day of travel."
Cons: "Seats are not very comfortable in any position."
Cons: "The entire flight. Bumbing, disabled seating was not provided as promised, neither was off boarding to baggage area."
Cons: "The first plane was broken and the pilot kept coming to brief the passwngers that it was broken but it may be fixed and so on, it would have been better if he had just let the counter clerk say the plane is delayed due to maintenance. As a customer, i dont need all the rambling explanation every ten minutes about the issue. I was told that we could board another flight leaving in 30 minutes, so i went to that gate, crew was not there and we boarded the plane. We had to de- board and wait for the crew. After the crew showed up, the rest of the flight was pretty standard."
Pros: "I really like the 737..the seats were so comfortable. I miss the old school planes when things were quality. The seat declined further and the headrest was comfortable and not too tall. And I especially loved the service of our flight attendants. Overall this was a very quality flight."
Pros: "The flight attendant was fantastic. Very friendly, very helpful, checking on all the passengers. He even loaned his phone charger to one passenger. It was a full flight and he was working hard, but had a smile on his face the entire time. Give him a raise!"
Cons: "the airplane was absolutely freezing. It was so cold, you could actually see the air blowing (like in winter). There's no need for that. Somehow European airlines manage not to freeze out all their passengers. It was less than a two hour flight but felt like an eternity because it was so uncomfortable. Seat size - this is absolutely the smallest it can/should go. I am pretty skinny, but even I'm running out of room and the seat backs could be made a bit more comfortable. Not only is there almost no recline, but the way they are constructed - they actually push my head forward - not made for short people."
Pros: "Departed and arrived on time. Friendly, efficient crew."
Cons: "Seats and aisles very tight."
Pros: "I like quick flight,"
Cons: "The delay but hey that's how it goes."
Pros: "All good"
Cons: "All good"
Cons: "There is no legroom in coach. I am six foot seven and my knees cram against the seat in front of me to the point my legs go numb."
Pros: "Flight crew was excellent."
Cons: "Crappy old plane. No individual tvs. Offered entertainment was truly awful."
Cons: "On my flight from San Jose to Arizona there were no t.v , so it made for a painful five hour flight."
Pros: "Excellent, friendly service by flight attendant, Amy Sparks! I felt very welcomed and relaxed, especially having just flown 15 hours from Sydney back to the States."
Cons: "Engine noise was loud seated at the rear of the aircraft."
Pros: "Even though flight was full, everything just flowed - no issues."
Cons: "Video was for cabin and not by seat"
Cons: "delay's............................. .......................................... ........"
Pros: "The ride was flawless"
Cons: "The plane coming back home delayed unloading our luggage, so once we got of the plane. We had to wait on our luggage. I never experienced that before."
Pros: "Plenty of leg room no entertainment so I dozed."
Cons: "People stuffing oversized bags in overhead."
Pros: "Kiosk said see gate agent for seat assignment. 20 minutes later they put me in first class. I never asked for it. I'll take it. Thank you."
Cons: "Need TVs in every chair like JetBlue"
Cons: "Cancelled flight. Could not get a flight to tulsa. Moved to a delayed flight to OKC with rude gate staff and no inflight drink or food service."
Pros: "On time"
Cons: "Smaller plane, tight space"
Cons: "We were stuck from 11 pm to 9am at the airport without food (nothing at the airport was open and nothing was nearby). We did not get the hotel promised. The plane was very small and uncomfortable. I felt sick."
Pros: "I had to run to the gate and was really thirsty on the plane. I asked for a bottle of water or something, and the flight attendant that said "we don't have bottled water. Sit down and your drink will be with you shortly.""
Cons: "Be more responsive to customers. By being responsive you can help the flight become more enjoyable."
Cons: "Tell me to get the United app before we're in the air, I had no entertainment the whole way"
Pros: "United is terrible as usual. Dirty planes, poor service."
Pros: "We paid for extra leg room but did not receive it. Our complaint to the staff was dismissed without a care. We will be taking our business to Alaska Airlines in the future."
Pros: "The seats were very comfortable"
Cons: "The crew were not very organized or friendly. The food was very mediocre"
Pros: "Crew was amazing. Very professional and organized. Plane was clean and seats comfortable."
Cons: "No seat entertainment."
Cons: "People shoving huge bags under the seats kept hitting my feet at my seat."
Pros: "Not mu h"
Cons: "Sardine packed"
Pros: "Plenty of room, great cabin service"
Cons: "Plane was way late, several gate changes had me chasing my tail in Chicago...and that is not a friendly airport for incoming international flights on a good day."
Pros: "The view of the sun set"
Pros: "The crew were excellent. They exhibited good customer service and was pleased by their recycling initiatives."
Pros: "Ease of boarding. Friendly and tolerant staff. Good seating for an economy short flight. Smooth flight, professional pilots."
Cons: "Having to check my carry-on at the gate. Tooooooo many children...Consider adult only flights!!!!! Tooooooo many overweight, ill mannered, bourgeoisie passengers....Consider better social screening of passengers. Hurried beverage service on a short flight....people don't need to eat and drink every 58 minutes."
Pros: "Excellent flight!"
Pros: "Plane was on time and even landed early"
Cons: "The gentleman sitting next to me held his duffle bag on his lap the whole flight. Take off and landing included. Take off I thought no big deal, but when it was time to land the flight attendant actually looked right at him and said nothing.. When I put my tray down, there was sugar and coffee stains on it. Luckily, I had a wet wipe to wipe it off. The attendants were not very friendly and I was disappointed with them. It just seemed like they were in a hurry. Note this was my flight from Omaha to Chicago. NOT the connecting flight Ord-DCA."
Pros: "What you would think of a typical flight. Nothing special happened, just loaded up and flew."
Pros: "The crew was really friendly. My flight overall was very smooth. I slept most of the flight and was happy I was able to."
Cons: "I didn't like that there wasn't a lot of space between the seats"
Pros: "New nicer attitude from crew"
Cons: "Small seats"
Pros: "Aisle seat & arriving safely"
Cons: "Maintenance on plane delayed couple hours. Luckily I had a 3 hour layover, so by the time I got to my connecting flight I was on time for boarding. Brought my own food. In flight entertainment wad only used via apps. I miss the screens behind the headrest. Not everyone has smart devices."
Pros: "Didn't make it to Denver"
Cons: "My flight ended up being canceled due to weather which was understandable. I explained to the attendant at the counter that I had to get to Denver because I had my brother who is a minor meeting me at the airport in Denver and I did not want him alone by himself in a place he'd never been. when trying to reschedule my flight at the counter the attendant was rude and told me I had to call united myself to reschedule my flight. I was on the phone with them for over 45 minutes just to be told there was nothing they could do to help me. They said they had one flight leaving the next morning to denver but it was completely full. Which defeated the purpose because I was going to have to fly back home the following Sunday. So I stuck around and tryed to find a flight to Denver and I over heard the couter attendant book another customer to Denver for that evening when I was told I had to call united myself and pretty much was told I could not be helped. I ended up having to pay another airline 538 dollars to fly my brother to Tulsa instead so he wouldn't be stranded in Denver because I wouldn't get there till the following day. I'm very disappointed in united and there lack of customer service. I especially don't like being told I can't be helped when the attendant at the ticket counter clearly helped someone else. I am so disappointed in my experience with united and will never fly with them again."
Cons: "Great flight"
Cons: "I wish the entertainment was complimentary."
Pros: "Was a bigger plane. More space to move around and fit luggage. Served refreshments! All my flights with United were on time!"
Pros: "A typical flight."
Pros: "The flight was prompt and smooth. Flight crew was nice and welcoming."
Cons: "The seats seemed too tight. Uncomfortable if you're tall."
Pros: "Same as above"
Cons: "Same as above"
Cons: "Missed the connection"
Pros: "This was a good group to fly with and Anne was outstanding!"
Pros: "Flight attendants, comfort and attention to detail were all good."
Cons: "Nothing comes to mind"
Pros: "1st class experience was great."
Cons: "Time between load and take off"
Cons: "My flight was canceled and I was never notified. I never got a text or an email. I was also allowed to board the wrong flight, and sat there until another customer boarded with the same seat assignment. If that hadn't happened, I would've flown all the way to Oklahoma on the wrong flight, with no luggage. Not to mention, it's probably a lapse in security. That's how I learned that my flight was canceled.The United phone line was not helpful. Then, I stood in line FOREVER. After 2 hours of standing in line, they set up a dedicated line, and all of a sudden it was helpful. I'm never not flying southwest again. I'm praying my luggage makes it to where I'm going. AND no wifi on either flight. That really sucks."
Pros: "Food was not great. Not enough recline in economy to really get any rest."
Pros: "All went very smoothly"
Pros: "Being extremely punctual."
Cons: "They would not let me take my flight because I missed the first leg. So the flights that I paid for I was not able to use. I had to spend an additional $320 to buy a new ticket."
Pros: "On time and great crew."
Cons: "Boarding group"
Pros: "Ease of travel, friendly crew and snack on flight."
Cons: "Bumpy from weather, just thankful we made it safely."
Pros: "It was good mostly. I really didn't have a bad experience overall it was pretty good."
Cons: "The only negative thing about the trip back to Tulsa was when I was waiting in Chicago for my flight back home. I went to the lady at the front to see how much longer I had before boarding so I could figure out it I had enough time to get tea. When I asked her she signed really loudly and said five minutes. When I turned around, I looked over my shoulder and she was rolling her eyes at the guy next to her. I get that she probably has to do that a lot, but I spent money to use United and she shouldn't have responded a rude attitude or rolled her eyes. She has a job to do like everyone else."
Pros: "The time it took to get there"
Cons: "One of the crew members was very rude with an attitude the guys that sat next to us where loud and annoying"
Cons: "Crew member disrespectful, didn't even get a drink even tough I was ad the middle of the plane."
Cons: "So so"
Pros: "The inflight snack was a waffle of sorts, very delicious. Boarding was fast and simple"
Cons: "Didn't realize I couldn't bring a rolling carry on, most of the flight had to check their bag at the gate. The steward was weird, he kept hitting on the guy in front of me, which isn't a big deal except he came by frequently and only serviced that one passenger."
Pros: "Loved the roomier seats and leg room."
Cons: "Would've been better without the bag fees. Only tried them because Southwest was full but overall a great experience"
Pros: "No one sat next to me on the airplane. It was a smaller airplane so i appreciated that with my long legs."
Cons: "My flight was delayed several times which set me behind, but was good because of my first flight being delayed as well."
Pros: "Ground and flight crew were all pleasant and professional"
Cons: "This flight is always fully booked - book your seat early if you can."
Pros: "Our flight was delayed for four hours. However, an attendant at the United Airlines counter was kind enough to go ahead and book us for a later flight out of Houston so we would make it home without much of a delay. Overall everyone was very nice and helpful."
Pros: "Quick and smooth flight and we arrived early!"
Cons: "Delayed 3 times. United is known for delays, everyone jokes about United delays!"
Pros: "Good wasn't bad."
Cons: "Staff didn't make you feel special. They probably don't themselves and that comes across in the level and delivery if the services."
Cons: "Crew was late & delayed boarding."