This was our first time flying with Breeze Airways, and I can honestly say it won’t be our last! From the pilots and flight attendants to the wonderful staff helping passengers board and exit the plane, everyone was incredibly friendly, kind, caring, and professional. It was clear that everyone took pride in their work and genuinely cared about the passengers’ experience. The airplane itself was exceptionally comfortable, making the entire journey even more enjoyable. What a refreshing experience to fly with an airline that truly puts its passengers first! We look forward to flying with Breeze Airways again and highly recommend them!
Driving 1.5 hours to connect in Charleston to New Haven CT was a waste. New Haven is the worst airport in the US. Everything is outside and this is an issue in bad weather. Zero parking. Only opening 2 hours before wheels up gives you no flexibility. I am done with Breeze. By the time i buy everything i need, im saving no money.
Flight Grand Jct to Las Vegas the internet wasn't working. Flight Las Vegas to Grand Jct we didnt have internet & my air vents was broken making the plane a bit warm. I understand not having a lot of food choices for such a short flight, but not pretzels, cookies or anything offered & only free beverage choices were water, tea, or coffee; not even ginger ale or a soda. Like everything else, you get less & pay more these days.
Breeze Airways is a no nonsense, no extra fluff kind of airline. They have just the basics, boarding is short and easy, and the cost for flights are fair. Will definitely be flying Breeze again!
I thought I paid for a round trip for carry-on and my ticket only had one way when I purchased a round trip Didn't make sense to me .Not what you want to hear when it's time to go home.
My experience is typically great with Breeze. This trip wasn’t any different.
I would have liked to listen to music and that was not a choice. Would have liked a meal on almost 5 hour flight. 1st class not as nice as others.
It helps manage expectations to know that this is a discount airline. I brought my own snacks so that I wouldn't have to buy something if I got hungry or thirsty for soda during the flight. One of my seat mates was unaware that he would have to pay $4 for a Coke and was a bit upset. He hadn't listened to the flight attendant say "Drinks for purchase?". All of the employees I interacted with were friendly and professional. My one complaint is that the overhead bins are very low when they are open. I was heading for the middle seat and unexpectedly hit the top of my head on the bottom of the open overhead bin. The headrests were also a little uncomfortable. But overall, for the price, it was a decent value, and I would fly Breeze again.
Did not like the fact that I was charged to take on a bag I usually put in the overhead
Flight delayed and moved to another gate. Got a text message updating the gate as final boarding finished. Missed flight, fighting for my refund
Boarding, crew and inflight entertainment was great. Could have better food options for a long flight. Paid money and got a seat with extra leg space but was asked to keep my carry on under the seat in front of me which defeats the purpose of buying a extra space seat.
Your computers were down and took a long time to check baggage
Southwest has lost most of what made it special. The flight attendants all used to seem fun and like they were having fun. Now they seem just miserable. They do NOT seem happy to give you your pretzels and drinks. They stick it in your hand or on your tray like it's an annoyance. They bark safety instructions at you. It's not just this flight but the last few SW flights I've had to SNA and SAN as well and it's not just me. I've informally surveyed my colleagues (business and leisure travelers) and these feelings are consistent. The tickets are similarly priced to other carriers and the seat assignments make boarding slower. The free luggage and free ability to change flights is still a differentiator. You lose that and there's virtually nothing special left.
Flight attendant skipped about 6 rows for drink service. I got a side eye when I asked for a drink - like it was an inconvenience or my mistake. He shouldn't be on a flight if he doesn't like his job and doesn't have customer service first attitude.
They did not fix the wifi that they knew was an issue on an earlier flight. The flight was filled with business people that were clearly frustrated not being able to work. That can’t happen on a 3 1/2 hour flight. Would rather have been delayed a bit.
The WiFi did not work three hours of productivity lost. 15 people from the firm were on the flight. Loss of revenue
Very rude stewardess; there was a senior citizen woman next to me who asked the stewardess for help getting her purse out of the overhead bin, and it was as though she asked the stewardess for $1M . . . . I was shocked how rude that stewardess was. The stewardess also refused to get the senior citizen woman a drink about half way thru the flight, telling her that we were almost landing . . . . that stewardess made my flight (and in particular the flight of the senior citizen next to me) very uncomfortable
Overall good experience...exception: very cold temp in teh cabin.
It was as expected and I was grateful for the wheel chair help and ease of use.
This was a connecting flight for me and I had already traveled for 7 hours. First, the Pilot didn’t show up and then the gate changed twice, after which the flight was rescheduled for 2 hours later. This made me late and I had to make other transportation arrangements to get home to Astoria another 1 hour & 45 minutes away. This cost me $250 more than it should have. Will not fly southwest again.
Long delay, no gate agent at deplaning waited 15 mins at the gate. Baggage claim was wrong carousel and over 20 mins after arrival
With saver fares on Alaska, you are treated like a 2nd class citizen. Last to get a seat-most likely in the middle. Last to board. By then all overhead bins are taken. It’s sad to see Alaska treats its customer like India’s caste hierarchy. I’m in Portland Oregon. So I have to Alaska. Otherwise, I wouldn’t fly on them again.
The flight was delayed by 2 hours for “routine maintenance”and because of that I arrived much later iso my Uber ride home was $100 when it’s normally $50.
I enjoyed the feet space in comparison to other airlines. The snacks were also better, great service and the pilot greeted and said hi which made me feel safer.
Well the seats were very tight but the plane was very clean, the attendance great and good entertainment. Maybe they had it, but I wanted a map on the app. Thanks
The most comfortable plane ride I’ve had in quite a while.
Like - Staff was GREAT. Friendly, efficient, kind. Dislike - nothing at all I'll be flying Alaska again in a couple of weeks - long distance.
Our landing was rough. Asked other passengers, and we all agreed. The actual touchdown was very abrupt. Breaking was aggressive, as the nose of the plane went left and right.
Average. I have Celiac’s disease though and it would be nice if they offered something other than Biscoff cookies.
Best flight I have had in a long time! I have not used Alaska Air for several years and was very impressed with the professionalism and customer focus on my recent trip. Every employee had a smile and was effective in their job role. A very pleasant surprise compared to the “employees with an attitude” at other carriers. Really nice to have a great experience flying. Forgot to mention, the aircraft was absolutely impeccable. Clean, orderly and everything operational.
Terrible. We needed to change return flights due to an incoming hurricane. They would not refund our return flight.
The price was the only good thing about this flight. It was scary during takeoff when the plane tilted side to side. It made me feel very nervous as I have never had a take-off that unsmooth. There was no on-flight movie or music options and the only complimentary option was water. Other airlines offer trail mix or a caramel cookie and pop options as complimentary. This flight was a 2.5 hour flight. I understand for shorter flights not having options, but a flight 2 hours or longer should offer more complimentary options and in flight entertainment. Also the seats did not recline and for a longer flight reclining seats are a must for comfort.
A very pleasant flight but it would be greatly improved with wifi to help entertain kids
There is not one likable thing about this airline. It’s starts with the deceptive pricing and continues through the whole flight. The worst staff I’ve ever experienced way over priced bags absolutely no food or drink (unacceptable and you should be embarrassed) the seats are cramped and uncomfortable there is no entertainment there is nothing about this trash airline that constitutes any amount of money. It’s worse than spirit and way more expensive it is disgraceful. Do not travel with Allegiant I repeat do not bother no matter what they say the price is it is never ever going to be the right choice I’m mind blown at how awful the entire experience was I’m embarrassed that I chose so poorly I cannot reiterate enough how beyond horrible this company and its staff are, not one person on this flight or at the airport is qualified to sweep up trash on a city sidewalk they should certainly never be given any job that requires a brain or manners or communication with human beings, what a disgrace to the human race. Your criminal chiselers and should be put out to pasture
Great flight. Friendly staff. Free snacks and drinks would be nice. I would love fewer taxes and fees added on.
I liked how when I got on board how fast we ended up taking off but what I truly disliked was how uncomfortable the seats were. There was truly never a time that I could ever get comfortable during both of my flights. The seats could get away during shorter flights but flights 3 hour plus makes it hard to enjoy.
Good, but a bit late on take off after loading. Don't like charging for carry ons!
They boarded passengers that sat in the back of the plane first, making boarding very efficient.
The flight was delayed 6 hours and we were only offered an $8 food credit. My husband stood in line to get the credit for 45 minutes and when he got close to the end of the line the computers went down.
A foot rest for short legged people and a complimentary water would be nice.
Did not get on the flight, they had a gate change and my app never updated me! Trying to get flight credit
Tiny seats, no entertainment, no amenities, delays, they charge for carry on and their allowed personal item is smaller than in other airlines.
Frontier.. nickel and dime add-ons. Flight late, on time, late again, last minute gate change, arrival gate required a shuttle to the terminal. They sure keep you guessing.. if you like a little chaos and airport anxiety, this is the airline for you!
baggage clamed had to wait over a hour and half for all people on my flight it was terrible
Both legs of the flight were changed. The day of the flight and length of the trip.
First of all, we never got on the connecting flight to Denver. They delayed our flight for two hours. If we would have gotten on that flight, we would have been stuck in Denver for 13 hours. So we re- routed our flight for a straight through flight to Oklahoma two days later. THEN, they delayed that flight for two hours. After that we were able to finally get on our flight and come home. Frontier Airlines - one of the worst airlines I have ever been on.
The worst flight of my life. Never will I fly frontier again
The plane was comfortable. The time to board was way too slow and very unorganized! The crew was not as friendly as normally. The was not a single time that they offered water nor anything!!!
Due to delay of our first flight, we almost missed the second flight. Workers were more agreeable, and baggage did not seem to be an issue.
I liked that the price of the ticket was cheap. However, for some reason they separated my wife from my daughter and I. we had to pay extra for her seat after we purchased out tickets. Then they switched my wife's seat again at the gate. I wish we didn't have to pay extra and that they didn't move us around. We purchased our tickets under the same reservation and this shouldn't happen. It feels a bit like a scam.
