United Airlines team and the plaine were brilliant.
The check-in staff were very friendly and helpful.
I already knew I was going to pay $200 to ship my boards back home (I wonder if golf clubs which are roughly the same size cost as much,) but when pre-purchasing through the app for an "oversized" bag you have to put a "one" in the checked bag and a "one" in the oversized bag even though they're the same bag, but then they charge you for two, and when you tell the check-in person that you only have one bag of course they can't issue a refund. No, they tell you that you get to call customer service when you return home.
I was so pleased that United offered the flexibility to change my flight before the chicago snowstorm without incurring a change fee.
I paid for seats on my original flight. But ended up sitting separate from my traveling companion on the new flight.
Never made it. Stuck in Denver.
I am muslim, but I forgot to arrange the kind of food I would prefer during the flight, and the gentlement I talked to said let me see what I could do to help you about it, and few minutes later came up with muslim meal. I was really happy! Thank you all again.
Late at night
Extra leg room in economy.
Only 3 bathrooms for the entire economy class. The cabin was freezing.
Every single member of personnel i met from the gate agents to the flight attendants were rude and abrupt. Certainly did not understand guest service. My first time flying Alaska and I guess it was a case of “you get what you pay for”
|Flights Arrive in||Sacramento Intl|
|Flights Depart from||Lihue Airport|
|Airlines||United, Alaska Airlines|
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