Find Cheap Flights from London Gatwick to New York John F Kennedy Intl (LGW - JFK)

A few members of the staff were really friendly and professional.

Long queue! Long wait! I spent more than 6hours at the airport!!!! Flight delayed! More than 3hrs!!!! Not enough seats for passengers! Had to miss my flight!! Lack of communication and organization

Nice, new plane with great entertainment user interface and options (control reading light and call crew via screen is way more efficient and user friendly than armrest controls). Plane crew very nice.

Seated by bathroom. Selecting a seat when booking was not an option so I was stuck with this seat which meant there was a lot of commotion constantly. Crew at Gatwick boarding gate hassled me about my carry on when it did in fact conform to the airline's standards (I had checked the policy beforehand and already weighed it at check in desk). When preordering a meal with Norwegian the options were very limited, it seems you'd be better off waiting to purchase items from the snack bar.

Large selection of movies and music 3d map Crew spectacular

Almost every aspect aside from check-in process in LGW

2 agents serving a large # of people resulting in slow moving lines during check-in at LGW

the staff was professional and quick on flight. the food was tasty.

the boarding line took a long time. there seemed to be confusion with carry-on baggage limits. this should have be taken care of during check in.

New plane and free entertainment. Good value.

Handoff between Kayak and Norweigian could have been better.